3M results 2012

52

Transcript of 3M results 2012

Page 1: 3M results 2012
Page 2: 3M results 2012

1Periodic Financial Information I 3M 2012 Results I 14 May 2012

Strong performance of Insurance activities

Group net loss of EUR 84 mio

Shareholders’ equity up, Solvencystrong and stable

Highlights 3M 2012*

Net profit of EUR 155 mio (+15%)

Group combined ratio at 101.9% (vs.101.5%)

Inflows at EUR 5.7 bn (+17%)

Life FuM at EUR 65.6 bn (+2% scope-on-scope)

General Account net loss at EUR 239 mio EUR 213 mio legacy related charges

Including one-off impact from agreement with BNP P

Shareholders’ equity at EUR 3.48 per share

Insurance solvency at 207%, Group solvency at 237%

Net cash position General Account at EUR 1.3 bn

Net exposure to SE sovereigns at EUR 2.3 bn(down EUR 0.7 bn)

* All figures compared to 3M 2011 unless mentioned otherwise

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2Periodic Financial Information I 3M 2012 Results I 14 May 2012

106 126

2526

134155

34

3M 11 3M 12 3M 11 3M 12

Solid key performance indicators in 3M 2012

Insurance net result: up on better life resultsIn EUR mio In EUR mio

Stable Insurance solvency* Net cash position substantially up after BNP P deal In EUR bn

Combined ratio slightly up following increase in Belgium

Group: General Account includes one-off settlement of BNP P deal

Insurance General Account

227%

Shareholders’ equity up

EUR per share

101.9%101.5%

210%

* Based on regulator’s view

207%

OtherNon-LifeLife

134 155

(288)(239)

(84)(154)

3M 11 3M 12

207% 207%

FY 11 3M 12

3.23 3.48

FY 11 3M 12

0.7

1.3

FY 11 3M 12

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3Periodic Financial Information I 3M 2012 Results I 14 May 2012

Key financials 3M 2012

10/03/2010 I page 3

EUR mio 3M 12 3M 11

Gross inflows (incl. non-consolidated partnerships) 5,651 4,832 - of which inflows from non-consolidated partnerships 2,830 1,665

Net result Insurance attributable to shareholders 155 135By segment: - Belgium 78 82 - UK 17 5 - Continental Europe 17 18 - Asia 43 30By type: - Life 126 106 - Non-Life 26 25 - Other 3 4

Net result General Account (239) (288)Net result Ageas attributable to shareholders (84) (154)

Earnings per share (in EUR) (0.04) (0.06)

Combined ratio 101.9% 101.5%Life Funds under management (in EUR bn) 65.6 64.4 *

Insurance Solvency 207% 207% *

Shareholders' equity 8,304 7,760 *Net equity per share (in EUR) 3.48 3.23 *

* Compared to year-end 2011

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4Periodic Financial Information I 3M 2012 Results I 14 May 2012

Detailed overview inflows 3M 2012By segment/ country/business

EUR mio 3M 12 3M 11 3M 12 3M 11 3M 12 3M 11

Belgium 75% 1,259 1,311 535 511 1,794 1,822United Kingdom 100% 18 10 534 471 552 481Continental Europe 853 669 275 120 1,128 789

Consolidated entities 269 669 118 120 387 789 Portugal 51% 186 368 70 68 256 436 France 100% 83 89 0 0 83 89 Luxembourg 50% 0 202 0 0 0 202 Germany 100% 0 10 0 0 0 10 Italy 25% 0 0 48 52 48 52

Non-consolidated JV's 584 0 157 0 741 0 Turkey (AKSigorta) 35% 0 0 157 0 157 0 Luxembourg (Cardif Lux Vie) 33% 584 0 0 0 584 0

Asia 1,961 1,612 216 128 2,177 1,740Consolidated entities 88 75 0 0 88 75

Hong Kong 100% 88 75 0 0 88 75Non-consolidated JV's 1,873 1,537 216 128 2,089 1,665

Malaysia 31% 170 140 170 96 340 236 Thailand 31%/15% 278 212 46 32 324 244 China 25% 1,385 1,140 0 0 1,385 1,140 India 26% 40 45 0 0 40 45

Total 4,091 3,602 1,560 1,230 5,651 4,832

Life Non-Life Total

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5Periodic Financial Information I 3M 2012 Results I 14 May 2012

I page 5

Non-Life combined ratio : Calculation methodology reviewedHistoric data have been restated

Background Calculation included technical interest charge of reserves, but not corresponding interest income Problem for products with annuity-like payout patterns with technical reserves based on discounted

value nominal value Alignment with peers reporting (Belgium) Replaces former reporting on CR excl. Workmen’s Compensation

Scope: Products with annuity-like payout patternsWorkmen’s Compensation & Disability Produced in Belgium & Portugal

Change : technical interest charge of reserves excluded from combined ratio

Influence on claims ratio & combined ratio No influence on result & financial income Impact at group level limited to

around 1 percentage point positive

102.8%101.1%

107.3%

101.9%100.1%

106.0%

FY 10 FY 11 3M 12

old new

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6Periodic Financial Information I 3M 2012 Results I 14 May 2012

InsuranceLife benefits from financial margins & strong result in Asia, Non-Life slightly up

Net profit of EUR 155 mio (vs. EUR 134 mio, +15%) Improvement mainly driven by net results in Asia & UK Non-Life,

better financial margin in Belgium.

Life at EUR 126 mio (vs. EUR 106 mio, +19%) Increased spreads resulting in better financial margins in Belgium

& strong results in Asia across all countries.

Net result in Belgium included a charge of EUR 5 million related to state contribution on the insurance industry (same as last year).

Non-Life at EUR 26 mio (vs. EUR 25 mio, +6%) All segments profitable with improved result in UK compensating for

lower result in Belgium.

New Turkish Non-Life partnership contributes positively, partly compensating lower result in Asia.

Winter conditions impacted Fire in Belgium & UK, total cost broadly in line year on year.

Other at EUR 3 mio (vs. EUR 4 mio, -23%) Commission and fee income up 8% following acquisition Castle

Cover in February 2011.

Net profit down, underlining a tough and competitive retail environment linked to general economic conditions.

* Consolidated entities only; compared to FY 2011

EUR mio 3M 12 3M 11

Gross inflow 5,651 4,832

Operating costs 217 206

Technical result 141 137

Operating margin 206 155

Profit before tax 281 231

Net profit after tax & non-controlling interests 155 134

Life FUM (EUR bn)* 65.6 64.4

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7Periodic Financial Information I 3M 2012 Results I 14 May 2012

BelgiumGood Life technical result offset by a lower Non-Life result (mostly in Fire)

I page 7

Solid net profit at EUR 78 mio (vs. EUR 82 mio) Life net result at EUR 73 mio: Resilient inflows, good technical result

Non-Life result at EUR 5 mio: sustained inflow growth, technical result still under pressure.

Life at EUR 73 mio (vs. EUR 67 mio) Operating margin fuelled by better investment margins and by higher

capital gains on bonds compared to last year

Life FUM at EUR 50.1 bn (+2%); mixed picture with

+2.4% in Savings; stable in Unit-Linked products

driven by lower sales compensated by a favourable market value evolution

Non-Life at EUR 5 mio (vs. EUR 15 mio) Decrease mainly due to a lower technical result, mainly in Fire and

Motor

Fire technical result unfavourably impacted by climatic events (January storms and February frost/defrost claims) and a higher claims frequency and severity

Motor performance back to normal levels compared to a notably good 3M 11

Combined ratio at 104.1% (vs. 98.6%)

Strong improvement in Workmen’s Compensation, part of Accident & Health, with a combined ratio of 84.3% (vs. 95.2% )

Strong IFRS Solvency ratio at 177%Further reduction exposure SE sovereigns

EUR mio 3M 12 3M 11

Gross inflow 1,794 1,822

Operating costs 119 114

Technical result 80 88

Operating margin 135 105

Profit before tax 159 148

Net profit after tax & non-controlling interests 78 82

Life FUM (EUR bn)* 50.1 49.1

* Compared to FY 2011

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8Periodic Financial Information I 3M 2012 Results I 14 May 2012

United KingdomStrong net result driven by Motor business and capital gains

10/03/2010 I page 8

Net result at EUR 17 mio (vs. EUR 5 mio) Multi-distribution strategy creating good returns

Improved performance overall but especially in private Motor

Retail income in line with last year

Life at EUR 0 mio (vs. EUR -1 mio) Continued progress in line with its stage of business development

since launch

Non-Life at EUR 14 mio (vs. EUR 2 mio) Improved Motor result through positive impact of management

actions, ofsetting seasonal claims Household

Net realized capital gains of EUR 6 mio

Other Insurance at EUR 4 mio (vs. EUR 3 mio) Includes a full quarter of Castle Cover in 2012

Competitive retail environment leads to reduced net profit

EUR mio 3M 12 3M 11

Gross inflow 552 481

Operating costs 52 38

Technical result 8 (5)

Operating margin 16 (4)

Profit before tax 26 5

Net profit after tax & non-controlling interests 17 5

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9Periodic Financial Information I 3M 2012 Results I 14 May 2012

10/03/2010 I page 9

EUR mio 3M 12 3M 11

Gross inflow 1,128 789

Operating costs 36 46

Technical result 42 45

Operating margin 43 45

Profit before tax 52 48

Net profit after tax & non-controlling interests 17 18

Life FUM (EUR bn)* 13.9 13.7

Net result at EUR 17 mio (vs. EUR 18 mio)

Life down from EUR 17 mio to EUR 14 mio in still fragile economic environment Operating margin down because of scope change & lower

investment margins following de-risking of the balance sheet

Operating costs on a like-for-like basis down to EUR 18 miodue to cost containment and timing differences

Non-Life at EUR 3.4 mio (vs. EUR 0.7 mio) Operating margin substantially up driven by excellent technical

result in A&H and Motor business

Combined ratio: 90.3% (vs. 99.3% in 2011)

Operating costs -6% explained by continued focus on cost containment

Net result up due to inclusion Turkey, higher inflows, lower claims and costs in both Portugal and Italy

Continental EuropeSustained net profit, fuelled by a good Non-Life performance

* Consolidated entities only; compared to FY 2011

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10Periodic Financial Information I 3M 2012 Results I 14 May 2012 10Periodic Financial Information I 3M 2012 Results I 14 May 2012

Net profit of EUR 43 mio (vs. EUR 30 mio) Hong Kong: Satisfactory underlying business performance

supported by a positive non-recurring adjustment

Non-consolidated partnerships: EUR 35 mio (vs. EUR 25 mio), strong organic growth of underlying businesses, supported by recovering capital markets

Life net profit at EUR 39 mio (vs. EUR 23 mio) Hong Kong : EUR 12 mio vs. EUR 8 mio;

EUR 4 mio non-recurring result related to a deferral of commission expenses

Underlying result at same level despite strain from new business growth

Non-consolidated partnerships : EUR 30 mio vs. EUR 18 mio;

Reflection of excellent growth of underlying businesses

Higher realised capital gains benefiting from recovering capital markets

Regional costs : nearly stable at EUR 4 mio (vs. EUR 3 mio)

Non-Life net profit at EUR 4 mio (vs. EUR 7 mio) Good underwriting performance

3M 11 result included a non-recurring tax recovery (EUR 3 mio)

10/03/2010

AsiaStrong result driven by organic growth and recovering capital markets

* Including Inflow (100%) & Profit (Ageas share) from partnerships respectively**** Consolidated entities only; compared to FY 2011

EUR mio 3M 12 3M 11

Gross inflow* 2,177 1,740

Operating costs 10 8

Technical result 11 8

Operating margin 12 9

Profit before tax* 44 31

Net profit after tax & non-controlling interests* 43 30

Life FUM (EUR bn)** 1.6 1.6

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11Periodic Financial Information I 3M 2012 Results I 14 May 2012

General AccountDriven by legacy related charges including one-off from BNP P agreement

Net loss of EUR 213 mio driven by legacy issues

Net cash position up by EUR 0.6 bn Driven by settlement with BNP P on Tier 1 & CASHES

Tier 1 & RPN(I): EUR -132 mio combined P&L impact RPN(I) liability at floor of EUR 163 mio

Equity value RPI at EUR 894 mio Ageas’s share IFRS net result EUR 112 mio positive,

including EUR 55 mio goodwill impairment

Outstanding debt down to EUR 5.5 bn (vs. EUR 6.0 bn at YE)

Call option BNP Paribas shares at EUR 204 mio Down EUR 191 mio vs. FY 11, due to increased volatility &

decreasing time value

Other items Net interest income at EUR 32 mio, including amortization of

discount on Tier 1 (EUR 30 mio) and interest received (EUR 9 mio). Total expenses at EUR 12 mio, slightly up year on year

EUR mio 3M 12 3M 11

Net interest income 33 (2)Capital gains (340) (259)Result of associates 112 (12)Change in impairments & provisions (1) (0)

Total expenses (12) (11)Profit before tax (211) (288)Net profit after tax & non-controlling interests (239) (288)

Balance sheet items 3M 12 FY 11RPN(I) (163) (190)Call option BNP Paribas 204 395RPI 894 779Net cash/deposits 1,312 688

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12Periodic Financial Information I 3M 2012 Results I 14 May 2012

(25)

(191)

(274)

140

112

(239)

3M 12

General AccountNet result includes one-off impact of agreement with BNP P of EUR (132) mioIn EUR mio

Sum of legacy issues:EUR (213) mio

9 (28)30

129

140

3M 12

(3)

(299)

27(274)

-----------------------EUR (132) mio

Net result impact of agreement with BNP P on CASHES

RPI

Tier 1

RPN(I)

BNP Call option

Other

RPN(I) Revaluation

RPN(I) Settlement EUR (272) mio

Tier 1 Revaluation

Tier 1 Amortisation EUR 140 mioTier 1 Deferred tax impactTier 1 Interest

RPN(I) Interest

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13Periodic Financial Information I 3M 2012 Results I 14 May 2012

in EUR mio 3M 12 FY 11Cash and cash equivalents 769 345Due from banks short term 760 600Due to banks short term 0 0Debt certificates (217) (257)

Net cash position 1,312 688

Net cash position General Account at EUR 1.3 bnDoubled in 3M 12 as result of agreement with Fortis Bank/ BNP P

Ageas, Fortis Bank & BNP P reached an agreement on a partial settlement of the RPN(I) and full call of the Tier 1 Debt securities with positive impact on 3M 12 net cash position of EUR 666 mio

Lower reservation for further redemption in the European Medium Term Notes (EMTN) programme

Net cash position further impacted by Share buy-back programme

Payment of approved dividend of 8 eurocent per share will bring cash position General Account down to EUR 1.1 bn.

1.31.0 0.9

0.70.5

1.00.8

0.6

1.3

0.2

FY2009

3M2010

6M2010

9M2010

FY2010

3M2011

6M2011

9M2011

FY2011

3M2012

net cash

avg net cash

Quarterly evolution net cash position*In EUR bn

* Formerly known as discretionary capital

dividend impact

EUR 1.1 bn

Page 15: 3M results 2012

14Periodic Financial Information I 3M 2012 Results I 14 May 2012

Shareholders’ equity / share

Shareholders’ equity as per 31 March 2012 Up driven by unrealized gains, tangible equity at 77% of shareholders’ equity

In EUR mio

Equity per segment FY 11 3M 12 FY 11 3M 12

Belgium 2,381 ► 2,922 Continental Europe 929 ► 1,023UK 1,007 ► 1,024 Asia 1,687 ► 1,666

General Account 1,756 ► 1,669

155 501

172

(239)

8,304

7,760

(24)(22)

EUR 3.43EUR 3.23

FY 11Net re

sult I

nsura

nce

Net resu

lt Gene

ral Acc

ount

Change

unrealize

d gain

s

Buy ba

ckReva

luation p

ut op

tion

Foreign

exch

ange &

othe

r

3M 12

Page 16: 3M results 2012

15Periodic Financial Information I 3M 2012 Results I 14 May 2012

Total available capital

IFRS Solvency as per 31 March 2012Solvency stable vs. end 2011 & well above required minimum

Required Regulatory minimum

Actual / Min Actual / Min Actual / Min Actual / Min Actual / Min Actual Actual / MinBelgium United Continental Asia Insurance General Ageas

Kingdom Europe Account

4.1

2.30.9 1.1 1.3

7.4

3.7

1.1 0.0

3.7

0.40.6

0.5

8.8

7.7

Solvency Ratio3M 12 177% 228% 200% 285% 207% 237%

Excess Capital Insurance General Account Ageas

EUR 4.0 bn EUR 1.1 bn EUR 5.1 bn

Page 17: 3M results 2012

16Periodic Financial Information I 3M 2012 Results I 14 May 2012

Investment portfolio as per 31 March 2012Value up resulting from drop in spreads on fixed income portfolio

In EUR bn

* All assets at fair value except the ‘Held to Maturity’ assets which are valued at amortized costs

Structured credit

instruments1%

Real Estate7%

Sovereign bonds54%

Equities3%

Corporate bonds35%

Value up from EUR 59.5 bn FY 11 to EUR 62.5 bn

Increase largely explained by yield drop resulting from decreasing spreads in both sovereign and corporate bond portfolio

Asset mix stable

Gross unrealized gains up to EUR 3.2 bn (vs. EUR 1.8 bn FY 11), mainly in fixed income

Fixed Income

Gross unrealized gains at EUR 1.9 bn, compared to EUR 600 mio FY 11 Unrealized Gain Sovereigns at EUR 961 mio Unrealized Gain Corporates at EUR 940 mio

Equities

Gross unrealized gains at EUR 90 mio vs. nearly breakeven end 2011

Real Estate

Gross unrealized gains stable at around EUR 1.2 bn

Investment portfolio*

Page 18: 3M results 2012

17Periodic Financial Information I 3M 2012 Results I 14 May 2012

3.2

6.2

2.6

1.41.2

1.4

1.3

0.70.5

2.1

0.9

0.60.6

12.9

6.2

3.02.3

(0.9)

1.31.4

FY 09 FY 10 FY 11 3M 12

Impairment Greece Italy Spain Portugal

Exposure on Southern European sovereigns further reducedExposure at amortized cost and after non-controlling interests of EUR 2.3 bn

Exposure on S-E sovereigns at amortized cost , after impairments and non-controlling interests further reduced to EUR 2.3 bn.

Additional reduction of primarily Italian & Spanish sovereigns in 3M 12 of EUR 364 mio given increased liquidity and reduced spreads of SE sovereigns.

Exposure on Greece brought down to a marginal amount of EUR 20 mio.

Gross exposure at amortized cost of EUR 3.6 bn.

In EUR bn

Page 19: 3M results 2012

18Periodic Financial Information I 3M 2012 Results I 14 May 2012

AG InsuranceSA/NVAgeas UK Ltd

Various legalenitities part of

Ageas Asia

Various legal entities part of Cont. Europe

ageas N.V.

Ageas Insurance International N.V.

ageas SA/NV

Ageas HybridFinancing S.A Ageasfinlux S.A. Ageas Finance

N.V. Ageas B.V.Royal Park Investments Intreinco N.V.

50% 50%

75%100%

100%100%100%50%44.7%

100%

Dutch permanent

establishment

Further simplification legal structure announced in MarchApproval sought at General Shareholders’ Meeting of 28 & 29 June

Page 20: 3M results 2012

19Periodic Financial Information I 3M 2012 Results I 14 May 2012

Global operation will divide number of outstanding share by 10 2,431 mio ageas Units replaced by 243 mio shares in ageas SA/NV

Belgium The Netherlands

2,623,380,817 2,623,380,817

+ 2,431,212,726

+ 4,862,425,452

+ 243,121,272

Current situation:Twin share structure

Total number of outstanding Units 2,431,212,726 equals 2,431,212,726 shares in each parent company

Impact of Transaction:

1. Issuance of 2,431,212,726 new shares in ageas SA/NV (assuming no withdrawal),

2. Exchange against shares ageas N.V.

Impact of reverse stock split 1 for 20:

will stay in treasury+0.6 fraction

cancellation shares buy-back - 192,168,091 - 192,168,0912,431,212,726 2,431,212,726

Page 21: 3M results 2012

20Periodic Financial Information I 3M 2012 Results I 14 May 2012

February 11Claim re FRESH hybrid instrument dismissed by Brussels Court

November 11Receipt report Belgian experts

General Account: judgments received in various legal proceduresAgeas does not expect new major litigation issues to rise

Sep- Dec 10Ageas starts legal procedure against Dutch State & ABN AMRO to obtain compensation in return for conversion Mandatory Convertible Securities (MCS) into Ageas’ shares

September 11Exchange of uncalled Fortis Bank Tier 1 Debt Securities for cash by Ageas

Timing and (financial) outcome remains hard to estimate….In many legal proceedings still at the stage of first instancePossible decisions before end 2012: - Administrative proceedings by FSMA (communication Q2 2008)- Judgment of Amsterdam court in FCC case

May 11- Claim dismissed of

VEB/Deminor and FortisEffect by Amsterdam Court

- Rotterdam courtconfirmed fine AFM I: appeal filed

Initi

ated

byAg

eas

Act

ions

agai

nstA

geas

February 12BNP P tender for CASHES and subsequent conversion into Ageas shares – partial settlement of RPN/RPN(I) – call Fortis Bank Tier 1 Debt Securities

February 12- Rotterdam court

confirmed fine AFM II; appeal filed

- Utrecht court re communication May-June 2008 in favourof plaintiffs; appealfiled

March 12Brussels Commercial Court rules in favour of Ageas in MCS-case

2011 20122009... 2010 ...

April 12OndernemingskamerAmsterdam re mismanagement mainly in favour of plaintiffs; appeal to be filed

Page 22: 3M results 2012

21Periodic Financial Information I 3M 2012 Results I 14 May 2012

Insurance :Good results and improved inflows across all segments

Group :

Additional progress made in solving remaining legacies

Outlook 2012 :

Inflow levels expected to outperform 2011

Conclusions

Page 23: 3M results 2012

SELECTEDTOPICS

Page 24: 3M results 2012

Insurance Activities

Investment portfolio

General Account

General Information

34

44

50

57

Page 25: 3M results 2012

24Periodic Financial Information I 3M 2012 Results I 14 May 2012

79 75

886 858

88 52258 274

1,311 1,259

3M 11 3M 12

(-4%)

Life In EUR mio

Non-LifeIn EUR mio

Unit-Linked

Savings

Traditional

Other

Fire

Accident & Health

Motor

+5%

Group Life

Belgium InflowSatisfactory level in Life, while Non-Life confirms positive trend

Individual Life YTD down to EUR 1 bn vs. EUR 1.1 bn in 2011, due to lower

sales in Unit-Linked and savings products Bank channel at EUR 775 mio YTD, below last year’s levels

(EUR 836 mio) due to strong 3M 2011 inflow in Individual life supported by an increase of the guaranteed interest rate and by specific commercial campaigns

Broker channel at EUR 209 mio (vs. EUR 216 mio last year) similar trends bank channel

Group Life At EUR 274 mio, +6%, due to timing differences

Funds under Management Up 2% to EUR 50.1 bn, mostly driven by new intakes in

Savings and in Group Life Limited lapses Unit linked funds stable driven by lower sales compensated by

favourable market value evolution of the underlying funds

Property and Casualty (Fire, Motor & others) Inflows up 6%, all product lines contributing well, especially

Fire (+10%) Growth driven by a combination of tariff increases and

portfolio growth

Accident & Health Health stable

160 163

156 159

149 16346 49511 535

3M 11 3M 12

Page 26: 3M results 2012

25Periodic Financial Information I 3M 2012 Results I 14 May 2012

Combined ratio AG Insurance 2008 – 3M 12

Belgium Combined ratio Increased in 3M 2012; mostly in Motor and Fire

Expense ratioClaims ratio

65.0% 64.1% 68.7% 64.3% 61.9% 67.2%

35.9% 36.8%36.4%

36.8% 36.7%36.9%

100.9% 100.9% 105.1% 101.1% 98.6%104.1%

2008 2009 2010 2011 3M 11 3M 12

Increase of the combined in Motor and Fire while strong improvement in Workmen’s Compensation Combined Ratio at 104.1% in 3M 12 (vs. 98.6%)

Motor down to 101.5% (3M 11 at 94.9%) after an exceptionally good performance last year

Fire at 117.9% (vs.116.7%): segment still under pressure after 3M 2012 climatic events and a higher claims frequency and severity

Health Care at 96.2%; solid claims result

Workmen’s Compensation improved strongly from 95.2% to 84.3% at 3M 2012; decrease in claims frequency and severity, better prior year claims evolution supported by higher tariffs and targeted pruning actions

PY-releases at 9.6% (vs. 9.9%)

→ restated for new calculation methodology

Page 27: 3M results 2012

26Periodic Financial Information I 3M 2012 Results I 14 May 2012

287365

1251094445471534

1516

3M 11 3M 12

471 534

48155218

10

3M 11 3M 12

Motor

United Kingdom InflowInflow levels substantially increased

Non-Life

Life

Other

Property

Accident & Health

+13%

+15%

Total In EUR mio

Non-LifeIn EUR mio

* including other income

Life Successful roll out of its proposition across the IFA

market and through affinity partnerships developed in 2011

221,000 customers up 56% on same period 2010

Non-Life Up 13%, driven by organic growth in both Commercial

and Personal lines

Within Personal lines, Private car +25%, Household and Travel fell slightly

Commercial lines +23%, growth resulting from Van

Other Insurance (including Retail) YTD total income of EUR 68 mio up 8%;

Includes full quarter of Castle Cover

Page 28: 3M results 2012

27Periodic Financial Information I 3M 2012 Results I 14 May 2012

Combined ratio UK 2008 – 3M 12

UK, continued improvement confirmedContinental Europe and Asia remain below 100%

Expense ratioClaims ratio

UK : continued positive impact from corrective measures Overall combined ratio at 102.3% reflecting seasonality in Q1. 3.7%

improvement on Q1 2011

Motor : Improved to 98.0% (vs. 100.3%) reflecting lower claims frequency, better fraud prevention and revised rating structures

Household at 111.5% (vs. 121.9%); lower weather related claims

Travel at 103.4% (improved from 106.7%) due to management actions over the last 12 months

PY-releases at 1.7% (vs. 3.4% reserve strengthening)

Continental Europe: 90.3% vs. 99.3% Portugal : Combined ratio at 87.90% vs. 95.5%

Italy : First impact of corrective measures noticeable

Asia : 89.6% vs. 93.6%

73.1% 80.4% 81.5% 74.6% 78.4% 76.7%

28.8%27.7% 28.0%

25.3%27.6% 25.6%

101.9%108.1% 109.5%

99.9%106.0% 102.3%

2008 2009 2010 2011 3M 11 3M 12

→ no impact from new calculation methodology

Page 29: 3M results 2012

28Periodic Financial Information I 3M 2012 Results I 14 May 2012

45 56101

305

466

42158

71669

853

3M 11 3M 12

70 9824

8616

45

10

46

120

275

3M 11 3M 12

+42%

Accident & Health

Motor

Unit-Linked

Savings

Traditional

Group+27%

OtherFire

LifeIn EUR mio

Non-LifeIn EUR mio

Life Inflows +27%, including non-controlling interests, driven by

merged Luxembourg entity.

Other countries inflow below last year

Portugal: volumes dropped due to timing of 2 unit-linked campaigns and reorientation towards protection and UL business

France: virtually stable driven by one-offs and transformation of the sales force

Funds under Management Scope-on-scope at EUR 13.9 bn vs. EUR 17.1 bn end 2011

and excluding Luxembourg due to deconsolidation

Non-Life GWP including non-controlling interests more than doubled to

EUR 275 million driven by recent Turkish acquisition

Increase related to inclusion AKSigorta : EUR 157 mio

On a consolidated basis GWP flat at EUR 118 mio

Although all lines increased significantly through the inclusionof Turkey, A&H remains the largest business line.

Continental Europe InflowUp driven by recently merged/acquired activities

Page 30: 3M results 2012

29Periodic Financial Information I 3M 2012 Results I 14 May 2012

+22%1,612

1,962

1,5241,842

37

91

51

226

3M 11 3M 12

29** MAT: Marine Aviation & Transport

Asia InflowExcellent inflow levels, exceeding EUR 2 bn for the first time

128

215

71

14057

76

3M 11 3M 12

Non-Motor*

Motor

SavingsGroup

Traditional

* Non-motor includes Fire, MAT, Accident & Health and other lines

Life

Non-LifeIn EUR mio

In EUR mio

+68%

Unit-Linked

Life Hong Kong, +18%, Strong growth of 31% in new business

following improved productivity in agency channel and growth in IFA channel

China, +21%, The focus on building a book of higher-margin recurring premiums combined with excellent persistency resulted in a 48% increase of renewals

Malaysia, +22%, New business premiums up 30% because of strong recovery of bank channel activity

Thailand, +31%, Continued strong growth in both bank and agency channel

India, -11%, New business down in line with market following regulatory changes. Renewals up 6%

Funds under Management Hong Kong : EUR 1.6 bn, +2% vs. end 11 Incl. partnerships (at 100%): EUR 20.8 bn, +4% vs. end 11

Non-Life Malaysia, +76%, driven by Motor and Corporate MAT** lines Thailand, +44%, across all lines and distribution channels

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30Periodic Financial Information I 3M 2012 Results I 14 May 2012

Tangible net equity as per 31 March 2012 Ageas’s capital of a high quality

10/03/2010 I page 30

* Includes a.o. management contracts of public car parks

EUR bn 3M 12 3M 11

Reported net Shareholders' Equity 8.3 7.8Unrealised gains real estate 0.6 0.6Goodwill (incl RPI) (1.7) (1.6)VOBA (Value of Business Acquired) (0.4) (0.4)DAC (Deferred Acquisition Cost) (0.7) (0.7)Other* (0.4) (0.4)Goodwill, DAC, VOBA related to N-C interests 0.4 0.425% tax adjustment DAC, VOBA & Other 0.3 0.3

Tangible net equity 6.4 6.0

Tangible net equity 77% of reported net shareholders’ equity

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32Periodic Financial Information I 3M 2012 Results I 14 May 2012 I

Investment portfolio as per 31 March 2012Value up resulting from drop in spreads on fixed income portfolio

In EUR bn

* All assets at fair value except the ‘Held to Maturity’ assets which are valued at amortized costs

Structured credit

instruments1%

Real Estate7%

Sovereign bonds54%

Equities3%

Corporate bonds35%

Value up from EUR 59.5 bn FY 11 to EUR 62.5 bn

Increase largely explained by yield drop resulting from decreasing spreads in both sovereign and corporate bond portfolio

Asset mix stable

Gross unrealized gains up to EUR 3.2 bn (vs. EUR 1.8 bn FY 11), mainly in fixed income

Fixed Income

Gross unrealized gains at EUR 1.9 bn, compared to EUR 600 mio FY 11 Unrealized Gain Sovereigns at EUR 961 mio Unrealized Gain Corporates at EUR 940 mio

Equities

Gross unrealized gains at EUR 90 mio vs. nearly breakeven end 2011

Real Estate

Gross unrealized gains stable at around EUR 1.2 bn

Investment portfolio*

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33Periodic Financial Information I 3M 2012 Results I 14 May 2012 I

14.217.3

4.6

4.32.4

2.51.6

1.91.8

1.12.72.9

1.61.6

0.90.7

1.00.9

0.40.4

0.00.4

33.831.5

FY 2011 3M 2012

GreeceIrelandPortugalSpainItaly

OthersThe NetherlandsGermanyAustriaFranceBelgium

+19%

+22%

-39%

-14%

Sovereign bond portfolio as per 31 March 2012 vs. 2011 Gross unrealized gains substantially up

Fair value increased by EUR 2.3 bn, from EUR 31.5 bn to EUR 33.8 bn

Increase largely explained by yield drop resulting from decreasing spreads

87% portfolio rated A or higher, 95%investment grade

Divestments of Southern European, Dutch and French bonds, primarily reinvested in Belgium as part of redomestication in Belgian operations.

Gross unrealized gains at EUR 961 mio, compared to EUR 159 mio FY 11 resulting from yield drop

In EUR bn

* All assets at fair value except the ‘Held to Maturity’ assets which are valued at amortized costs

Sovereign bond portfolio*

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34Periodic Financial Information I 3M 2012 Results I 14 May 2012 I

3.2

6.2

2.6

1.41.2

1.4

1.3

0.70.5

2.1

0.9

0.60.6

12.9

6.2

3.02.3

(0.9)

1.31.4

FY 09 FY 10 FY 11 3M 12

Impairment Greece Italy Spain Portugal

Exposure on Southern European sovereigns further reducedExposure at amortized cost and after non-controlling interests of EUR 2.3 bn

Exposure on S-E sovereigns at amortized cost , after impairments and non-controlling interests further reduced to EUR 2.3 bn.

Additional reduction of primarily Italian & Spanish sovereigns in 3M 12 of EUR 364 mio given increased liquidity and reduced spreads of SE sovereigns.

Exposure on Greece brought down to a marginal amount of EUR 20 mio.

Gross exposure at amortized cost of EUR 3.6 bn.

In EUR bn

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35Periodic Financial Information I 3M 2012 Results I 14 May 2012

Equity funds0.2

Mixed funds & others

0.2

Equities0.9

Real Estate funds0.7

Other financials

1.9

Other corporates

6.6

Banking5.2

Government related

8.2

In EUR bn

Portfolio up to EUR 21.8 bn (vs. 21.4 bn)

Unrealized gains at EUR 940 mio (vs. EUR 432 mio)

94% investment grade; 80% rated A or higher

Banking / Other financials : 92% investment grade; no single position > EUR 0.3 bn

Hybrid securities: >90% with Tier-1 or Tier-2 status

Corporate bond portfolio*

Equities investments at fair value increased from EUR 1.8 bn to EUR 2.0 bn.

Gross unrealized gains at EUR 90 mio, vs. nearly breakeven at end 2011.

* All assets at fair value except the ‘Held to Maturity’ assets which are valued at amortized costs

Equity portfolio*

Corporate bond & Equity portfolio as per 31 March 2012Corporate bond portfolio of EUR 21.8 bn; Equities at EUR 2.0 bn

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36Periodic Financial Information I 3M 2012 Results I 14 May 2012

Real estate portfolio as per 31 March 2012Stable portfolio

10/03/2010 I page 36

In EUR bn

Value relatively stable at EUR 4.4 bn Gross unrealized gains stable at EUR 1.2 bn (not

reflected in net equity)- For own use : EUR 0.4 bn- Investment property : EUR 0.8 bn

Real Estate exposure mainly in Belgium

* At fair value

Car Parks1.1

Real Estate Development

0.5

Investment Offices

1.5

Investment Retail

1.1

Investment Warehouses

0.2

Real Estate portfolio*

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38Periodic Financial Information I 3M 2012 Results I 14 May 2012

Balance sheet valueIn EUR mio

Net result impactIn EUR mio

Valuation Call option BNP Paribas shares at 31 March 2012Value down due to significant decrease in volatility & decreasing time value

609

395

204

FY 10 FY 11 3M 12

(271)(214) (191)

FY 10 FY 11 3M 12 Sensitivities FY 11 3M 12

Implied volatility +5% 24.5% 47.6%

Implied volatility -5% (23.6%) (41.0%)

Dividend yield -1% 2.8% 6.5%

Dividend yield +1% (1.1%) (5.6%)

Valuation

Model parameters(Black & Scholes) FY 10 FY 11 3M 12

BNP Paribas share price EUR 47.69 EUR 30.35 EUR 35.58

Strike price EUR 66.67 EUR 66.67 EUR 66.67

Volatility 33% 49% 33%

Dividend yield 5.29% 5.98% 5.24%

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39Periodic Financial Information I 3M 2012 Results I 14 May 2012

Net result impact

27

(274)

275

(149)

(3)

(299)

FY 10 FY 11 3M 12

RPN(I) RevaluationRPN(I) SettlementRPN(I) Interest

Balance sheet valueIn EUR mio

In EUR mio

Valuation RPN(I) as at 31 March 2012Impacted by agreement with BNP P on CASHES, reduced volatility in the future

(465)

(190) (163)

FY 10 FY 11 3M 12

A glimpse of future valuation & net result impact Balance sheet value: floor of EUR (163) mio to remain

fairly stable.

Net result impact:

Revaluation next to zero following floor in balance sheet value

Settlement : one-off indemnification paid to BNPP

Interest impact limited to 1/3 (on 63% less CASHES)

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40Periodic Financial Information I 3M 2012 Results I 14 May 2012

Ageas’s equity Value Net book value assets RPI*In EUR mio

In EUR bn

In EUR bn In EUR bn

Principal & interest collections In EUR mio

Outstanding debt - IFRS

Fair value - IFRS

Valuation items Royal Park Investments as at 31 March 2012Equity value up on good results driven by higher marked-to-market value

Net result impact – part AgeasIn EUR mio

Commercial paper Other Senior + Super Senior

* Net book value = Economic recovery value as of 31 December 2011 under B-GAAP minus Redemptions until 31 March 2012

Net result impact

Principal collections Interest collections

933

779

894

FY 10 FY 11 3M 12

10.08.9 8.5

FY 10 FY 11 3M 12

4.6 5

2.6 1.2 0.85.5

5

7.26.0

FY 10 FY 11 3M 12

131 112

(197)

FY 10 FY 11 3M 121,540

1,208

322

169

35937

1561,364

1,709

FY 10 FY 11 3M 12

7.06.0 6.0

FY 10 FY 11 3M 12

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41Periodic Financial Information I 3M 2012 Results I 14 May 2012

Ageas strives for an optimal use of cash Almost equal share of three alternative uses of cash since 2009

Going forward :Insurance: Lower growth in capital intense savings business

Increased proportion of Non-Life and Fee related businessGeneral Account: Net cash position at EUR 1.3 bn (before dividend payment)

9/30/2009

Invest in Businesses

Organic growth Selective acquisitions Create new partnerships

Return to debtholders

Debt buy back (EMTN)

Return to shareholders

Dividend payment Share buy back

May 2009 – March 2012:

+/- EUR 740 mio

+/- EUR 450 mio UK (Tesco, KFIS, Castle Cover)

+/- EUR 190 mio CEU (Italy, Turkey) +/- EUR 100 mio Asia (India, HK)

+/- EUR 850 mio

+/- EUR 600 mio constant dividend over 2009, 2010 & 2011

EUR 250 mio share buy-back finalized early 2012

+/- EUR 700 mio

+/- EUR 700 mio EMTN programme redeemed (31/12/2011)

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42Periodic Financial Information I 3M 2012 Results I 14 May 2012

Overview of main characteristics HybridsSituation as per 31 March 2012

Ageas

47.86

Coupon served by FBB, trigger ACSM

linked to Ageasdividend

<0.5% Dividend

YES

NO

YES

Undated exchange strike 23.94 mandatory

35.91

BE0933899800

3,0003m EUR +200 bp

CASHES*

EUR mio

AgeasfinluxFresh

Ageas HybridFinancingHybrone

Ageas HybridFinancing

Nitsh I

Ageas HybridFinancing

Nitsh IIDirect issue FBB,

2004

% 3m EUR + 135 bp 5.125% 8.25% 8% 4.625%Amount 1,250 500 USD 750 625 1,000

ISIN XS0147484074 XS0257650019 XS0346793713 XS0362491291 BE0119806116

Call dateUndated exchange

strike 31.50mandatory 47.25

Jun/2016 Step up to 3M Euribor +200

Aug/2013 No step up

Jun/2013No step up

Oct/2014 Step up to 3M Euribor+170

ACSM YES YES YES YES YES

Dividend pusher YES YES YES YES YES

Dividend stopper NO YES YES YES YES

Trigger < 0.5% dividend trigger Liabilities > asset Liabilities > asset Liabilities > asset YES <8% CAD

Other500

on lent to AG Insurance

USD 750on lent to FBB

250 on lent toAG Insurance; 375 on lent to

FBB

No stock settlement feature as for Direct

issue FBB 2001

Market Price(31/12/11) 43.8 63.6 89 86.12 78.14

Fortis Bank (now BNP Paribas)

* On 31 January 2012 BNPP announced that 63% of the holders have tendered CASHES for purchase by BNPP @ purchase price of 47.5% of the principal amount of the CASHES.

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43Periodic Financial Information I 3M 2012 Results I 14 May 2012

General AccountLegal proceedings & investigations managed in interest of shareholders (1)

Appeal filed before the “College van Beroep voor het bedrijfsleven” at The Hague; proceedings ongoing

AFM : fine imposed on 05/02/10 in relation to price sensitive info in June 08

The NetherlandsAdministrative proceedings

Appeal filed before the “College van Beroep voor het bedrijfsleven” at The Hague; proceedings ongoing

AFM: 2nd fine imposed on 19/08/10 in relation to price sensitive information in Sep 07

Proceedings ongoing FSMA re communication in second quarter 2008

Belgium

Investigation ongoingBelgiumCriminal investigation

Report filed in November 2011 At request of Deminor re transactions Sep/Oct 2008

BelgiumExpert investigations

Report filed in June 2010 Judgment Ondernemingskamer 5 April

2012 re mismanagement, mainly in favour of plaintiffs. Appeal to be filedbefore the Supreme Court

At request of VEB/ESG re 2007-2008The Netherlands

Situation on 14 May 2012

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44Periodic Financial Information I 3M 2012 Results I 14 May 2012

Judgment 23 March 2012 in favour of Ageas MCS-holders contesting validity of conversion

Brussels, BelgiumFinancial instruments

Court decision 08/12/09 on competence and provisional measures; proceedings ongoing

Suspended, awaiting outcome of criminal investigation

Modrikamen, re Sep/Oct 2008 transactions

Deminor, re alleged miscommunication

Brussels, BelgiumCivil lawsuits

Judgement in favour of Ageas; appeal filed by Stichting FortisEffect

Proceedings against Ageas, former directors/executives and banks

Proceedings ongoing

Stichting FortisEffect, re sale of Dutch activities against Dutch State and Ageas

VEB re alleged miscommunication 2007-08

Dutch state re Oct 2008 transaction; claims for EUR 210 mio & EUR 674 mio

Amsterdam,The Netherlands

Judgment 15 February 2012 in favour of plaintiffs; Appeal filed

Proceedings ongoing against Ageas and two financial institutions

Mr.Bos, re alleged miscommunication May – June 2008

Stichting Investor Claims Against Fortis re alleged miscommunication 2007 - 08

Utrecht,The Netherlands

Against ABN AMRO and Dutch State; proceedings ongoing

Against FCC, ABN AMRO and Dutch State; Pleadings scheduled

Claim of EUR 2 bn re MCS Claim for reimbursement EUR 362.5 mio

Amsterdam,The NetherlandsInitiated by Ageas

General AccountLegal proceedings & investigations managed in interest of shareholders (2)Situation on 14 May 2012

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Upcoming...

Find out more about ourNon-Life activities...

Ageas’s Investor Day 2012London

24 & 25 September

Page 48: 3M results 2012

47Periodic Financial Information I 3M 2012 Results I 14 May 2012

Total number of outstanding shares

situation 31/12/2011 situation 14/05/2012

Total Issued Shares 2,623,380,817 2,431,212,726

Shares not entitled to dividend and voting right 342,404,219 88,366,322

1. TREASURY SHARES Share buy-back 175,163,656 0FRESH 39,682,540 39,682,540Other treasury shares 2,244,740 2,244,740

2. CASHES 125,313,283 46,439,042

Shares entitled to dividend and voting rights 2,280,976,598 2,342,846,404

Total Issued Shares diminished with the 192,168,091 shares acquired through the Buy-back

program and cancelled at the shareholders' meetings of 24 and 25 April 2012.(Effective after 2 months delay according to Dutch Law)

Following the agreement with BNPP 63% of the outstanding CASHES has been converted

into Ageas shares (63% of 125,313,283) with dividend and voting right.

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48Periodic Financial Information I 3M 2012 Results I 14 May 2012

29 June Extraordinary shareholders’ meeting on simplification - Brussels

Financial Calendar 2012

30 April Ex-dividend date - Start dividend election period

25 AprilAnnual shareholders’meeting - Brussels

20 FebruaryAnnual results 2011

26 April Annual shareholders’meeting - Utrecht

14 May 3M 2012 results

31 May Payment 2010 dividend

21 May End of dividend election period

6 August 6M 2012 results

7 November 9M 2012 results

14 MarchEmbedded Value & Annual Report 2011

24 & 25 SeptemberInvestor Day -London

28 JuneExtraordinary shareholders’ meeting on simplification - Utrecht

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49Periodic Financial Information I 3M 2012 Results I 14 May 2012 I

Outcome of the General Shareholders’ Meetings April 2012All submitted proposals have been approved

Cancellation of shares acquired through buy-back programme 192,168,091 shares cancelled

outstanding shares down to 2,431,212,726

Gross cash dividend of 8 eurocent per share

Conservatory measures against the former directors of the company

Annual accounts 2011, remuneration report, discharge of Board members

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50Periodic Financial Information I 3M 2012 Results I 14 May 2012

Disclaimer

Certain of the statements contained herein are statements of future expectations and other forward-looking statements that are based on management's current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Future actual results, performance or events may differ materially from those in such statements due to, without limitation, (i) general economic conditions, including in particular economic conditions in Ageas’score markets, (ii) performance of financial markets, (iii) the frequency and severity of insured loss events, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) interest rate levels, (vii) currency exchange rates, (viii) increasing levels of competition, (ix) changes in laws and regulations, including monetary convergence and the Economic and Monetary Union, (x) changes in the policies of central banks and/or foreign governments and (xi) general competitive factors, in each case on a global, regional and/or national basis.

In addition, the financial information contained in this presentation, including the pro forma information contained herein, is unaudited and is provided for illustrative purposes only. It does not purport to be indicative of what the actual results of operations or financial condition of Ageas and its subsidiaries would have been had these events occurred or transactions been consummated on or as of thedates indicated, nor does it purport to be indicative of the results of operations or financial condition that may be achieved in the future.

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51Periodic Financial Information I 3M 2012 Results I 14 May 2012

Investor Relations

Tel:

E-mail:

Website:

+ 32 2 557 57 34+ 31 30 2525 305

[email protected]

www.ageas.com

Investor Relations