38509 CYPS ALSS course guide spring17 - Durham · How to apply for a course guide: By phone: We can...

Spring

2017

Adult Learning & Skills Service

LearningGuide

Adult Learning & Skills Service

Learning Guide

2For information or to apply for one of our courses call 03000 266 115

Contents Page

Finding the right course 3 Maths for work and life 4 English for work and life 6 Information and communication technology (ICT) 8 Learning online 8 Get into…learning 10Vocational learning 12Apprenticeships 14Traineeships 15Community learning 16Learner Involvement Forum 21Important information 22Learning venues 23

The Adult Learning & Skills Service: Works with over 7,500 learners each year Delivers learning in the community in over 100 venues Is graded ‘good’ by Ofsted with ‘outstanding’ apprenticeship provision Has excellent success rates with over 97% of learners achieving their learning aims Would be recommended to family and friends by 96% of our learners Is committed to promoting learning throughout life

Our commitment

We are committed to encouraging and supporting you to reach your full potential in a friendly and welcoming learning environment. We respect and value all of our learners, and aim to provide outstanding education and training.

3

Email: [email protected] Visit: www.durham.gov.uk/adultlearning

Finding the right courseWhich level is right for me?It can be difficult to know where you need to start; our guide will help you decide which level is right for you:

Entry Level: Beginner and introductory courses in English, maths and information and communication technology (ICT)

Level 1: For those who have some knowledge or experience in the subject

Level 2: For those with a good knowledge of the subject, who are becoming more confident

If you would like to talk through your learning options, or need help choosing the right course, our advisers can: Carry out an initial assessment

Help you choose the right level

Advise you about any costs and fees

How to apply for a courseYou can apply for any of the programmes in this guide:

By phone:We can complete your application, advise and check on your eligibility for concessionary fees.Call us on 03000 266 115Phone lines are open:9.00am - 5.00pm Monday to Thursday9.00am - 4.30pm Friday

Online:Visit www.durham.gov.uk/adultlearning to download an application form. A member of our team will contact you to discuss your individual learning requirements.

By email:Contact the team on [email protected]

By post:Adult Learning & Skills ServiceCouncil OfficesNorth TerraceCrookCounty DurhamDL15 9ES

To speak to an adviser, please contact our engagement team on 03000 266 115

97.8%of learners

achieved their learning aims

96%of learners would

recommend the Adult Learning & Skills

Service to friends and family.


Maths for work and life

Christine Penfold

Christine’s job was changing and she felt it was time for a change. She looked into a career path she had been interested in doing years ago which, due to family commitments, she was unable to pursue at the time.

Christine had gained GCSEs and a Level 2 Health and Social Care qualification but was advised she would need to update or refresh her maths and English to be considered for a position in a childcare or educational setting.

Christine decided to enrol on Level 2 Functional Skills courses for both maths and English to get her started on her new career path.

Christine said:I received fantastic support and guidance from friendly and professional tutors in a

more relaxed and comfortable adult environment. All tutors were willing to go the extra mile to [help you] get the results you want. An all-round positive experience.

Christine has since gained full time employment in a local private nursery and plans to continue her learning with a foundation degree and hopes to complete a full degree at some point in the future.

Do you need financial support to help you to study? The Learner Support Fund is here to help you.If you have low income or are on means tested benefi ts and need support with course related costs such as:

Travel Childcare Books and materials Support to the cost of the course (50%)

The Discretionary Learning Support Funding can help remove barriers to learning.

To fi nd out more information contact us on 03000 266 115 or email [email protected]

5Email: [email protected] Visit: www.durham.gov.uk/adultlearning

Venue

North Durham

One Point Hub, Stanley



Central Durham

Brandon Primary School, Brandon

Sjøvoll Centre, Pity Me

Esh Winning Comm. Centre, Esh Winning

East Durham

Horden Youth & Comm. Centre, Horden

Wheatley Hill Children’s Centre, Wheatley Hill

Dawdon Comm. Centre, Dawdon

Murton Ribbon Academy, Murton

South Durham

Newton Aycliffe Youth & Comm. Centre, Newton Aycliffe

Tudhoe Moor Children’s Centre, Spennymoor

Ferryhill Institute, Ferryhill

Shildon Foundations, Shildon

Bishop Auckland Town Hall, Bishop Auckland

Bishop Auckland Town Hall, Bishop Auckland

Ferryhill Ladder Centre, Ferryhill

Day

Tuesday

Tuesday

Thursday

Monday

Thursday

Friday

Tuesday

Wednesday

Friday

Friday

Monday

Monday

Tuesday

Tuesday

Tuesday

Wednesday

Wednesday

Start date

10 January 2017

10 January 2017

12 January 2017

9 January 2017

12 January 2017

13 January 2017

10 January 2017

11 January 2017

13 January 2017

13 January 2017

9 January 2017

9 January 2017

10 January 2017

10 January 2017

10 January 2017

11 January 2017

11 January 2017

Time

9.30-11.30am

1.00-3.00pm

9.30-11.30am

9.30-11.30am

9.30-11.30am

9.30-11.30am

1.00-3.00pm

1.00-3.00pm

9.30-11.30am

9.30-11.30am

9.30am -12.00noon

1.00-3.00pm

9.30-11.30am

9.30am-12.00noon

1.15-3.15pm

1.00-3.00pm

1.00-3.00pm

If you want to study, but don’t have time during the day

CALL US on 03000 266 115We could offer you a more flexible way to learn!If you can’t find what you’re looking for, get in touch. We may be able to help you.


English for work and life

Xiu Qin Zheng

Xiu Qin lived and worked in China for many years before moving to England with her son. Finding it difficult to translate school letters and other important information, she decided to enrol on an English for Speakers of Other Languages (ESOL) course to help to improve her communication skills.

Xiu Qin completed the course in self-study time with her son, where they helped each other with ‘homework’. Outside of class, she now feels confident when using public transport, shopping and attending appointments.

Xiu Qin said:With my new English skills I can speak

to more people, help my son, and now I am working, I can make plans to run my own dressmaking business in the future.

Xiu Qin has now moved onto Level 2 English in order to continue to improve her language skills and is hoping to start a maths course later this year.

If English is not your main language, and you would like to improve your speaking and listening skills, then ESOL is the course for you. Improving your English can help you to:

English for Speakers of Other Languages (ESOL)

Understand the laws and customs of the UK

Talk to doctors and teachers

Help your child with homework

Prepare for the Life in the UK test

Don’t forget…If you want to study, but don’t have time during the day, we may be able to offer

a flexible way of learning. Call us; we may be able to help you.


Day

Wednesday

Wednesday

Friday

Tuesday

Tuesday

Wednesday

Wednesday

Friday

Tuesday

Wednesday

Thursday

Tuesday

Tuesday

Tuesday

Friday

Time

9.30-11.30am

1.00-3.00pm

9.30-11.30am

9.30-11.30am

1.00-3.00pm

6.00-8.00pm

9.45-11.30am

1.00-3.00pm

9.30am-12.00noon

9.30-11.30am

9.30-11.30am

9.30-11.30am

1.00-3.00pm

1.00-3.00pm

9.30-11.30am

Start date

11 January 2017

11 January 2017

13 January 2017

10 January 2017

10 January 2017

11 January 2017

11 January 2017

13 January 2017

10 January 2017

11 January 2017

12 January 2017

10 January 2017

10 January 2017

10 January 2017

13 January 2017

Venue

North Durham


Stanley Civic Hall, Stanley

Stanley Civic Hall, Stanley

Central Durham

Clayport Library, Durham


Belmont Comm. Centre, Gilesgate Moor

Clayport Library, Durham

Esh Winning Comm. Centre, Esh Winning

East Durham


Dawdon Comm. Centre, Dawdon

Wheatley Hill Children’s Centre, Wheatley Hill

South Durham


Shildon Foundations, Shildon

Ferryhill Institute, Ferryhill

Newton Aycliffe Youth & Comm. Centre, Newton Aycliffe


Susan Vout

Susan lacked confidence when it came to technology. She would get nervous when using a computer and felt that she needed some training. Having decided it was now or never, Susan signed up for a Functional Skills course in ICT.

Susan said:It [the course] has

turned using technology from a negative experience in to a positive one. I use my tablet loads now to check emails, edit photographs and browsing the web.

Information and communication technology (ICT)

Busy life or short of time?Struggling to find a course at a time to suit you?Our themed e-learning packages allow you to study at your own pace, at a time that suits you.Qualifications can take as little as nine hours to complete*. We offer e-learning courses in:

Call us on 03000 266 115 for more information*You will need access to a computer and the internet. Your final exam will take place in an assessment centre.

Internet Safety for IT Users

Food Safety in Catering

Healthy Living

Managing Personal Finances

Environmental Sustainability

Understanding Employment, Business and Enterprise

Learning online

Advanced Learner LoansIf you are aged 19 or over and interested in studying at Level 3 or above you may not need to pay course fees.You can apply for an Advanced Learning Loan. These loans help learners aged 19 or above pay the fees charged for courses at Level 3 and Level 4.

Getting a loan doesn’t depend on your household income and there’s no credit check. You won’t have to pay anything back until you’re earning over £21,000 a year.

The loan will be paid directly to the Adult Learning & Skills Service on your behalf. Level 3 courses are available in:

Supporting Teaching and Learning Customer Service Business Administration Health and Social Care Early Years Educator

For more information call our team on 03000 266 115 or visit the website at: www.gov.uk/advanced-learner-loan


Venue

North Durham


Glenroyd House, Consett


Central Durham


East Durham

Glebe Centre, Murton


Eastlea Comm. Centre, Seaham

Eastlea Comm. Centre, Seaham

South Durham




Day

Monday

Wednesday

Thursday

Wednesday

Monday

Wednesday

Friday

Friday

Monday

Tuesday

Tuesday

Time

9.30am-12.00noon

12.30-3.00pm

9.30am-12.00noon

12.30-3.00pm

12.30-3.00pm

9.30am – 12.00noon

10.00am-12.00noon

1.00-3.30pm

9.30am-12.00noon

9.30am-12.00noon

1.00-3.30pm

Start date

9 January 2017

11 January 2017

12 January 2017

11 January 2017

9 January 2017

11 January 2017

13 January 2017

13 January 2017

9 January 2017

10 January 2017

10 January 2017


Get into… learningOur Get into… programmes could help you develop the skills you need to get a job or progress into further learning.

These short courses provide a flexible way to learn. They will help you to develop your skills, build confidence and allow you to progress onto a recognised qualification.

Get into… Health and Social Care A short course that gives an introduction to the role of a care worker, as well as some key areas linked to health, wellbeing and nutrition.

Learners will develop skills in: Working with others Effective communication Reading and writing

Themes include: The role of the care worker Working in a health and social care

environment Healthy lifestyles Nutrition and diet Creating an action plan for progression into

health and social care

How long is the course?This four day course will run as follows:Monday 23 January, Tuesday 24 January, Monday 30 January and Tuesday 31 January from 9.30am-12.30pm at The Cornforth Partnership, West Cornforth.

Tuesday 14 March, Wednesday 15 March, Tuesday 21 March and Wednesday 22 March from 9.30am-12.30pm at Glenroyd House, Consett.

Is this for me?The course will cover some key aspects of health and social care training and give you opportunities to find out about the range of job roles available in the health and social care sector. There will be the opportunity to progress onto the Level 1 Award in Health and Social Care.

Get into… Child Development A taster course to help you understand baby and child development. The focus will be on practical activities that support a child’s learning, from their earliest days until they start school. This course will help you to find out how to access further learning, which could help you to progress to a career in childcare or supporting teaching and learning in schools.

Themes include: Building confidence through play Growth and development of babies and

young children Communication and language development

in the early years

How long is the course?Th course will run as follows:Thursday 9 February for six weeks (excluding February half term week) from 9.30am-12.30pm at The Ladder Centre, Ferryhill.

Is this for me?The course will introduce practical activities that you can do with your own child, as well as giving you the opportunity to consider how you could use your skills to develop a career in childcare or supporting learning in school. There will be the opportunity to progress onto the Level 1 Award in Child Development.


Get into…Science and TechnologyA short course suitable for those seeking employment or to progress into further learning in the science and technology sectors. The course is designed to explore a variety of topics developed through a model of scientific enquiry.

How long is the course?The course will run as follows:Thursday 2 March for six weeks from 9.30am-12.30pm at The Sjøvoll Centre, Pity Me.

Is this for me?An Entry Level course, designed for those who would like to build up their confidence and knowledge in using and applying science skills. If you want to develop your understanding in approaches and techniques used in science and technology for support in gaining employment or going on to further study, this might be the course for you.

Get into… Business & Administration This short course is designed for individuals who have an interest in working in, or a considering a career in, the business administration sector. During the programme learners will: Identify a range of different activities that an

administrator may be involved in. Research different specialist areas of

business administration such as; human resources, finance or legal departments.

Plan a career pathway to help them achieve their goals.

Build essential skills needed for the sector.

How long is the course?This one day course will run on Thursday 12 January 10.00am-1.30pm at Bishop Auckland Town Hall.

Is this for me?This taster course is designed to introduce and explain the business administration sector. You will be introduced to the wide range of opportunities that a career in the sector can offer. You will have the opportunity to research potential specialist areas you may wish to work in and create an action plan to help you achieve your goals.

There will be the opportunity to progress on to a Level 1 Award in Skills for Employment or further learning in business and administration.


Vocational learningVocational learning means work-related learning. We deliver a range of national vocational qualifications that will help you develop your knowledge and skills at work whilst gaining national recognition for the work you already do.

We offer certificates in the following:

Business Administration

Level 3 Award in Education & Training

Health & Social Care Level 2 and 3

Early Years Educator Level 2 and 3

Level 3 Award in Education & TrainingThe Level 3 Award in Education & Training is an introduction to teaching adult learners that will give you an insight into:

Roles and responsibilities

Relationships in education and training

How to plan and deliver inclusive teaching/training sessions

How to assess and give constructive development feedback

The course will help you develop understanding of the teaching and learning cycle, practical experience of teaching and the first unit of the Level 4 Certificate in Education & Training.

Course detailsEvery Wednesday starting Tuesday 24 January for 15 weeks, 6.00 - 8.00pm at Sjøvoll Centre, Pity Me. Cost of course: £380.


Chelsea Henderson

Chelsea was at sixth form, working towards her AS Levels; she was struggling with the learning format and found exam situations difficult, preferring to learn in a more hands on way.

After sixth form, Chelsea went on to complete a Level 3 in Health & Social Care but, not being keen on the idea of attending university, she was unsure where to go next. An opportunity to become an apprentice with the Adult Learning & Skills Service presented itself; Chelsea was drawn to this idea because she could learn whilst she worked and gain a qualification whilst being paid.

Chelsea went on to complete her apprenticeship and gained full time employment with the service. She was keen to continue with her education, but as she was now working full time she wanted to continue to work while she trained.

The Adult Learning & Skills Service supported Chelsea by allowing her to enrol for vocational learning. Chelsea attends a NVQ Level 4 in Business Administration, which she will complete in March 2017. Once completed she hopes to continue on to a HNC in Business.

Chelsea said:Learning while I work has given me much more than a qualification. It has provided me

with the skills, knowledge and confidence to begin my career.

Designed to reflect the current and future needs of employers, these qualifications will benefit people with minimal experience of providing administrative assistance through to those who implement business support services and organisational change.

Combining both knowledge and competence skills the Level 2 Diploma focuses on enhanced skills requiring some professional responsibility and support. The Level 3 & 4 Diplomas develop a more comprehensive range of

business skills, including team supervision and project management, as well as organisational strategy and caters for those in managerial role.

The flexible structure allows learners a range of entry points to reach their career goal.

On completion learners will gain the skills and knowledge required to progress on to relevant administrative roles in employment or alternatively onto the next level.

Diplomas in Business Administration Qualifications Level 2 to Level 4


ApprenticeshipsWe provide a full support package to individuals who are apprentices or who want to start an apprenticeship.

We specialise in the following areas:

Business Administration

Information and Communication Technology

Customer Service

Teaching Assistants

Early Years Educator

Health and Social Care

Our specialist assessors provide knowledge, understanding and support with functional skills in English, maths and ICT.

Our apprenticeships were graded as

‘Outstanding’ by Ofsted in

2015!

We also assist employers with recruitment, training, information, advice and guidance for apprenticeships.

“I wouldn’t hesitate to use ALSS for future

apprentices.”

Dylan Kell - SG Petch

Dylan signed up for an apprenticeship to achieve a qualification whilst gaining some hands on experience. He left school with a number of GCSEs but in order to move forward within his chosen career path, he would need to improve his skills and knowledge in this area.

Dylan’s work placement is with SG Petch. He settled in quickly and really enjoys his time there.

Dylan said,This apprenticeship has helped me to gain a new

career and improve my own skills. My assessor has helped me to develop further and increase my confidence. I look forward to completing this course and achieving this qualification. I hope to complete my apprenticeship here at SG Petch and carry on working with the company.

SG Petch

TraineeshipsTraineeships are excellent preparation for an apprenticeship or employment if you are 16 - 24 years old. Programmes are six weeks to six months depending on your need.

We will provide you with:

Work experience in your chosen area

GCSE A* - C English and maths equivalent

Employability and ICT

Teamwork and confidence building

Individual support to help you progress

Lunch and travel costs


April Drew - Traineeship

Employability training can offer a great first step for people who lack the confidence to go straight into work.

For April Drew the benefits have been huge.

April had tried courses previously but never managed to finish them.

But when she started the traineeship with our Adult Learning & Skills Service she felt differently.

I suffered from anxiety for a long time and found courses very stressful because there were so many people on them and I worried so much, April explained.

This course was so different. It was a really small group, held locally, and our tutor Gail was so supportive. Going every week has been really good for me and helped me conquer my anxiety. It’s given me a positive outlook for my future career.


Community learning Adult learning is not just about maths, English and ICT. We offer a range of sessions across the county through our commissioned providers. Community learning is a great way to develop new skills, meet new people, build confidence or achieve a recognised qualification. Have a look at some of the other courses we currently provide.

The services listed on pages 17- 20, provide community learning sessions on our behalf, for more information on dates and times, please contact the provider directly.

Lesley Clough - Community Parent Volunteer

Lesley was a stay at home mam to her two children. Lesley achieved a Degree in Health & Social Care in 2015 but struggled to find employment due to her lack of experience.

Lesley spent time volunteering for Durham County Council’s One Point Service in her local Children’s Centre. Her volunteer supervisor invited Lesley to take part in their Community Parent Volunteer (CPV) programme as part of the Get into…Education course provided by the Adult Learning & Skills Service. This programme helped Lesley to gain the valuable hands on experience required by employers, and will support her previous qualifications.

Lesley said,I enjoyed being at home with the kids, but after they reached an age when I wasn’t

needed as much, I felt a hole in my life. This was when I decided that I would put my years of being a mum to good use and help other families in the community.

I started my educational journey with a wish to be a midwife; however, after volunteering within my local Children’s Centre I realised I wanted to be a family worker. During her time on the CPV programme Lesley had the opportunity to apply for a family worker vacancy within the One Point Service. Lesley was successful in her application and has since started her new role as a family support outreach worker.

Adult Learning & Skills ServiceProviding a range of confidence building learning opportunities Area covered: Various locations across County Durham

✆ 03000 266 115

[email protected]

www.durham.gov.uk/adultlearning


Acumen Community Development TrustDeliver employment and training services to support people to be the best they can be and secure employment. These include digital/ICT courses and employability courses.

Area covered: Horden and Seaham

✆ 0191 518 8810

[email protected]

www.acumentrust.org.uk

Bespoke Training Solutions LtdDeliver a range of courses to help learners develop the skills and confidence they need to achieve their goals. These include digital, financial and employability skills as well as healthy lifestyles.

Area covered: Various locations across County Durham

✆ 01740 651 639

[email protected]

[email protected]

Bishop Auckland CollegeDeliver a wide range of courses with community and voluntary organisations. These include First Aid, Food Safety, Colour and Gem Therapy, Stress Management, Reiki, Cookery and many more.


✆ 0800 092 6506

[email protected]

www.bishopaucklandcollege.ac.uk

CDC Enterprise AgencyDeliver a range of courses to help those looking to start their own business or self-employment. Courses are fun, practical and open to everyone, and help to develop ideas and build confidence.

Area covered: Chester-le-Street and Consett

✆ 0191 389 2648

[email protected]

www.cdcenterpriseagency.com

DietwiseDeliver personalised courses to help people manage weight, emotions and eating habits. The courses also look at underlying issues related to anxiety, depression and stress.


✆ 07928 248 727

[email protected]

www.dietwise.co.uk


Durham Employment and SkillsDeliver a range of flexible employability courses, to help you on the pathway towards employment. These include Basic Computer Skills, Writing CVs, Online Job Search and Interview Skills.

Area covered: Consett, Stanley, Crook and Chester-le-Street

✆ 03000 266 660

[email protected]

Fane LtdDeliver a range of specialised courses around health and wellbeing. These include First Aid, Food Safety, Health & Safety, Health & Social Care and Moving & Handling.

Area covered: Consett and various locations across County Durham

✆ 01207 693 828

✆ 07840 954769

[email protected]

www.fanetraining.uk

First Point TrainingDeliver a range of courses to help improve your health, confidence and self-esteem to aid you into employment. Key themes include health & wellbeing, being creative and sport & fitness.

Area covered: Durham City and various locations across County Durham

✆ 0191 374 0810

[email protected]

www.firstpointtraining.co.uk

The Foundation of LightDeliver a range of family learning courses to help you to develop skills whilst supporting your child’s education. These include Health & Fitness, Healthy Cooking, Basic Maths, English and ICT.


✆ 0191 551 5191

[email protected]

www.foundationoflight.co.uk

GroundworkDeliver a range of courses with an environmental theme that helps build your skills and job prospects, whilst having an impact on local neighbourhoods and communities.Area covered: Various locations across County Durham

✆ 01325 353 791

[email protected]


Jack Drum ArtsDeliver a range of taster sessions and courses within the arts and creative industries. These include activities around music, arts and crafts, active citizen, history and heritage, filmmaking and performing arts.

Area covered: Crook and locations across County Durham

✆ 01388 765 002

[email protected]

www.jackdrum.co.uk

North East Dance CICDeliver a range of fun and innovated dance courses to support those looking to tackle issues around their health and wellbeing, confidence building and low fitness.


✆ 0191 565 7270

[email protected]

www.northeastdance.com

Northern RightsDeliver a range of courses around personal development, employment support and ICT. These include Confidence for Life & Work, Introduction to Universal Credits and Improving Learning & Memory.

Area covered: Peterlee and Seaham

✆ 0191 597 4943

[email protected]

[email protected]

www.northernrights.org.uk

Real Lives: Real Choices and RecycLDRecycLD is a furniture upcycling and renovation project based in County Durham. They specialise in providing learning opportunities for adults with learning disabilities.

Area covered: Finchale Training College, Durham and various locations across County Durham

✆ 0191 386 2684 Ext 355/Recycling Workshop

[email protected]

Deliver a wide range of courses to support those looking to gain skills and confidence to enter the labour market.

These include Health & Safety in a Construction Environment, Emergency First Aid at Work, Conflict Management, Photography, Curry in a Hurry, Introduction to Care, Employability, Dementia Awareness, Career Confident and Creative Wellbeing

Area covered: North Durham, Chester-le-Street andDerwentside areas

✆ 01207 297 349

✆ 07979 465 118

[email protected]

www.smartt.me.uk

SMARTT (A partnership between SMARTT North East Ltd, Aspire, New College Durham and Cool Blue Consultancy Ltd)


Stanley Events LtdDeliver a range of courses to support those looking to volunteer or work in events or facilities management. These include Health & Safety, First Aid, Stewarding & Facilities Management.

Area covered: Stanley

✆ 01207 239 227

✆ 07879 810 960

[email protected]

www.facebook.com/StanleyEventsLtd

The Cornforth PartnershipDeliver a range of courses designed to appeal to people of all ages. These include Personal Fitness, Understanding Domestic Abuse, Healthy Eating and Hanging Basket classes.


✆ 01740 652 000

[email protected]

www.cornforthpartnership.org

Tin ArtsDeliver a range of courses to inspire and help people of all ages, background and abilities to take part in and explore dance and performing arts.

Area covered: Framwellgate Moor and various locations across County Durham

✆ 0191 384 0728

[email protected]

www.tinarts.co.uk

Learner Involvement ForumWould you like to have a say in the way our services are provided?Why not come along to our next Learner Involvement Forum.By becoming a member of our forum and sharing your views, you can help us improve the things we do such as our publicity, recruitment, paperwork and the types of courses we provide.

We work with our learners to make sure our courses are what they want, how they want them and when they want them. In the past, we have made a number of changes because of the feedback we received from the Learners Involvement Forum, feedback can tell us what we need to change, but it also tells us what we are doing right.

Email: [email protected] Visit: www.durham.gov.uk/adultlearning 21

If you are interested in coming along, please contact our quality and performance manager on 03000 266 178 or email [email protected]

Special Educational Needs Course:

Life changing. Best decision I have made to encourage

me to work with children.

What our learners said about our courses

Start ITQ Course:

Made me get up and ready and get out,

meet new people, build up my confidence,

thoroughly enjoyed.

Functional Skills English Course:

Gained confidence and a step towards

a career.

Level 2 Supporting Teaching & Learning in Schools Course:

I am now at the point where I am starting a career which I am

looking forward to.

Functional Skills Maths Course:

Feel more confident with maths. Really pleased I

passed my Level 1. Going to continue with Level 2.

The tutors have been great.

Important informationMoneyFees and chargesWe can offer assistance towards the cost of tuition, exam fees, travel, books, materials and childcare.

If you are unemployed and in receipt of certain benefits and actively looking for employment, your course or exam fees may be subsidised.

Your fee makes a contribution to the cost of the programme. No fees will be charged to learners undertaking English and maths courses.

Advanced Learner LoansIf you are aged 19 or over and interested in studying at Level 3 or above you may not need to pay course fees. See page 9 for more details.

Spreading the cost of paymentsYou can pay in instalments for many of our courses. Ask your tutor for more information.

RefundsA full refund of course fees will be made if a class does not start or closes due to insufficient enrolments.

Support Supporting your learningIf you need support to complete your learning programme, we can help with things such as: Travel costs Childcare costs English and maths support Specialist equipment Learning support

Individual Learning Plans As part of your course, we will help you to develop an Individual Learning Plan. Your tutor will discuss your previous learning experience and identify what you want to get out of the course, as well as any additional support you may need.

Course changes and cancellations Courses may be cancelled or changed if enrolments are too low, or for other reasons. Course details and venues may be changed if necessary.

Additional informationSafeguardingWe have a duty to safeguard all of our learners. If we see or hear something that concerns us, and suspect that abuse is happening, we will take immediate action and support our learners to access the support they need.

PreventUnder the Prevent strategy the service has a duty to respond to the ideological challenge of terrorism and prevent people from being drawn into terrorism by the use of radicalisation.

Equality and diversityOur learners are made up of different people from different backgrounds and with differing needs and perceptions. The Adult Learning & Skills Service welcomes comments or ideas about good practice that will help us to make sure we treat people fairly. We will challenge any discriminatory behaviour, harassment or bullying in all of our classes.

Please note: course fees

vary depending on the level of qualification.


Learning venuesNorth Durham Stanley Civic HallFront Street, Stanley DH9 0NA

One Point HubFront Street, Stanley DH9 0TE

Glenroyd HouseMedomsley Road, Consett, DH8 5HL

Central Durham Brandon Primary School Carr Avenue, Brandon DH7 8NL

Belmont Community CentreGilesgate Moor, Durham DH1 2LL

Clayport LibraryMillennium Place, Durham City DH1 1WA

Sjøvoll CentreFront Street, Pity Me, Durham DH1 5BZ

Esh Winning Community CentreWestern Avenue, Esh Winning, County Durham DH7 9LS

East Durham Dawdon Community Centre Queen Alexander Road, Seaham SR7 7NH

Eastlea Community Centre Stockton Road, Seaham SR7 8DX

Glebe Centre Durham Place, Murton, Seaham SR7 9BX

Horden Youth & Community Centre Eden Street, Peterlee SR8 4LH

Murton Ribbon Academy Clark House, Barnes Road, Murton, Seaham SR7 9QR

Wheatley Hill Children’s Centre Jack Lawson Terrace, Wheatley Hill DH6 3RT

South DurhamBishop Auckland Town Hall Market Place, Bishop Auckland DL14 7NP

Ferryhill Institute St Cuthbert’s Terrace, Ferryhill DL17 8PP

Ferryhill Ladder Centre Coniston Road, Ferryhill DL17 8EZ

Newton Aycliffe Youth & Community Centre Burn Lane, Newton Aycliffe DL5 4HT

Shildon Foundations 51-55 Church Street, Shildon DL4 1DT

Tudhoe Moor Children’s Centre Spennymoor DL16 6EX

The Cornforth Partnership West Cornforth, 68 High Street, Cornforth, Ferryhill DL17 9HS


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CYPS18054 2016

38509 CYPS ALSS course guide spring17 - Durham · How to apply for a course guide: By phone: We can...

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Transcript of 38509 CYPS ALSS course guide spring17 - Durham · How to apply for a course guide: By phone: We can...