+38 (044) 379-15-82 [email protected]  · Outgoing database calls Professional script...

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Complete set of communication services. +38 (044) 379-15-82 [email protected] www.unimail.biz.ua

Transcript of +38 (044) 379-15-82 [email protected]  · Outgoing database calls Professional script...

Page 1: +38 (044) 379-15-82 v.shemshur@olink.net.ua  · Outgoing database calls Professional script compilation Providing of statistical and analytical reports Processing of e-mails Chats

Com

plete

set o

f com

mun

icatio

n se

rvice

s.

+38 (044) 379-15-82

[email protected]

www.unimail.biz.ua

Page 2: +38 (044) 379-15-82 v.shemshur@olink.net.ua  · Outgoing database calls Professional script compilation Providing of statistical and analytical reports Processing of e-mails Chats

Letter Shop

Fulfi llment

Logistics consulting

Contact –Center services

Design and copywriting

Printing services

14 years’ experience in the sphere of communication services.

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Quickly. Easy. REliablE

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EQuipmEnt

• Minolta BizHub 1052• Xerox 5550DN – 41,5 pp./min.• Xerox D95 – 100 pp./min.• Xerox WC4112 – 104 pp./min.• Folding machine Mathias Bauerle Multimuster CAS

52-4-FSA-SA 7 types of folding• Envelope inserting system Buhrs BB300 10 inserting stations• DIESEL-GENERATOR SET DALGAKIRAN DJ 154CP

personilization200 000forms/day

completion100 000letters/day

Letter shop:

Printing of forms

Personalization of forms (А3,А4, А5)

Packing letters into the envelopes

Assembling of letters (personalized/non-personalized)

Sticking of stamps

Personalization and sticking

Completion of plastic cards, “pin” – envelopes

Formation of “non-envelope” letter (self-mailer)

Verifi cation, validation, enrichment and deduplication

of the data bases

Sorting mail materials by indices/regions/number

Sending letters by UKRPOST department that is situated

at our territory

Processing of return letters

LETTER SHOP

In the service Lettershop we propose you the complete set of services – from making letters to sending them to end-users:

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FULLFILMENT

EQuipmEnt

• Heated warehouse class В 1500 м2 Shelf storage;

• software: cRm and Wms Of own development, maximum integration with customers’ systems;

• ukrpost department at the territory

capacity200 000orders/day

Warehouse1500 m2

Fullfi lment Centre:In the service Fulfi llment we propose you the complete set of services — from getting the order to sending it to end-users.

Acceptance and placing the goods in the safe storage

warehouse

Order completion of any complexity

Personalization of additional enclosures into the order

Promotional stickers on the goods

Packing into kraft-paper, plastic wrap, corrugated

boxes of any size

Sending the orders by any postal operator at

customer’s discretion

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Do you want to fulfi ll orders of your customers timely and qualitatively with optimal costs? WE HaVE tHE solution!

LOGISTICS CONSULTING

Audit of logistics systemThe introduction of goods traffi c planning proceduresOptimization of stock operationOptimization of orders delivery to the customersOptimization of warehousingStaff managemen

Formation of the report system about the functional status of logistics system (KPI): • Fulfi llment term of the order; • Market level of satisfaction; • Quality of logistics service; • Stock turnover; • Logistics total expenses

In the process of creating an effi cient logistics system we solve the following tasks:

Logistics:

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EntRust communication to pRofEssionals

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UniLink:

CONTACT-CENTER

tEcHnical EQuipmEnt• 2 platforms (more than 100 working places)• Software maximum integrated with customers’ software systems• Infrastructure fl exibility, possibility to scale the project in the shortest terms

Effective communications with customers – 90% success of your businessWe propose you:

Professional team focused on the resultWorking lines’ support – 24/7, 365 day a yearIndividual approach to each customerIndependent quality control systemData registration in customer’s CRM system or UniMailPhone marketingSurvey, data update, taking ordersReference informational lineDirect salesHotlineOutgoing database callsProfessional script compilation

Providing of statistical and analytical reportsProcessing of e-mailsChatsSMS sending (including personalization of messages and mailing time control)Registration of lines 0-800, 044Support serviceAutomatic voice menuDigitization of printed media

contact- cEntER – paRtnER of youR businEss

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intEGRatED WoRk WHEn cREatinG tHE layouts

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DESIGN AND COPYWRITING Design studio:

the team of professionals able to transfer your thoughts into the image or text.

Development of information concept We don’t copy texts, don’t plagiarize, we create our own, unique and acting.

Creation of unique selling letters Thanks to our texts you can effectively infl uence at your audience.

creation of mails design Because of right emphasis, we create quality design able to work without the words

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PRINTING SERVICES

EQuipmEnt

• printing machine – shinohara 66 - min paper size – 257*296 мм; - max paper size – 508*660 мм; - min paper thickness – 0,04 мм; - max paper thickness – 0,4 мм.

• 2 folding machines Guk and multi Effect

• saddle-stitcher muller martini: - min paper size – 148*100 мм; - max paper size – 460*300 мм; - max paper thickness – 3 мм (offset); - min paper thickness – 60 g/sм2 (offset); - max paper thickness – 300 g/sм2 (coated paper).

Typography

Offset printing of texts and images on forms, fl yers, catalogues.

Different types of paper

Flat printing on coated paper 57 g/м2

Perforation

Folding

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OUR CLIENTSBanks:

Collector`s Companies:

FMCG: Distance sales Companies:

Operators of postal services:

Insurance Companies:

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+38 (044) 379-15-82

[email protected]

www.unimail.biz.ua

Looking forward for co-operation!

We develop for you! We work together with you!