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    Copyright 2010 Mercer LLC. All rights reserved. This session is part of an exclusive program called Mercer + Oxford Academics: Global Online Training which offers global human resource professionalsthree complimentary sample training sessions plus 30 paid online training sessions, with optional certification and worldwide peer networking. More information: www.hr-training.mercer.com

    Introduction to Global Benefits

    & CompensationAround the world in 45 Minutes

    Module 0 Session 1: Foundation Level

    Giles Archibald, Manchester/LondonRobyn Cameron, New YorkSteve Gross, Philadelphia

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    2M e r c e r Copyright 2010 Mercer LLC. All rights reserved.

    Overview of This Session

    This is a Foundation Level trainingdesigned for a global professional:

    With no international experience

    Entering into a new role with multi-

    country benefits and/orcompensation responsibilities

    What you will learn today:

    Skills for awareness and sensitivityaround the differences in benefitand compensation practices around

    the world

    Knowledgeof global forces and

    current employer trends

    Inspiration from the interestingvariety of different employer

    practices around the world

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    4M e r c e r Copyright 2010 Mercer LLC. All rights reserved.

    Overview of This Session

    DIMENSION 1:

    How rewardsdiffer by country

    DIMENSION 3:Regional differences

    DIMENSION 2:Global driving forces

    Three dimensions of international complexity

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    How rewards differ

    by country

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    Compensation

    Reward types differ by country How base salary is defined months of pay (12 or 13th month)

    Merit increases may be much bigger

    Cash allowances = guaranteed cash vs. base salary

    Variable pay really based on performance?

    Remuneration mix varies by country

    US more at risk compensation than Europe, etc.

    Salary ranges increase in less defined markets

    Employee protections contracts, Works Councils, etc.

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    United Kingdom Cash compensation is a relatively high

    percentage of total value to employee

    India Car includes car value + drivers salary

    Other Benefits examples include:

    Childrens education cost

    Club subscription

    Car loan

    Personal loan House/apartment rent

    Housing loan

    Hard/soft furnishing loan

    Examples of Typical RemunerationExecutive employee

    United Kingdom

    63%

    2%

    6%

    6%

    7%

    13%

    3%

    India

    26%

    31%14%

    4%

    9%

    16%

    Base Salary

    Guaranteed Cash

    Total cash and LTI

    Mandatory employercontributions

    Retirement and other savings

    Health

    Death and disability

    Car

    Other benefits

    Source: Total Employment Costs Around the World, Mercer (2009).

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    BenefitsReward types differ by country

    Level of social security

    Need for private benefits

    Speed of shift to DC retirement

    Desired level of employee financial protection

    Legislation: ability to change benefits, employee consultation

    Severance: sometimes payable upon retirement

    Financing systems

    Absenteeism, wellness programs

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    How rewards are changing

    because of global drivingforces

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    Demographic Shifts

    Economic Performance & Investment Returns

    Emerging Middle Class (in developing countries)

    Changing Patterns Infectious/Chronic Disease

    Climate Change & Environmental Degradation

    Urbanization (in developing countries)

    Changing Societal Attitudes of Stakeholders

    towards Social Welfare / Retirement and Health

    Healthcare Innovation & Regulation

    Financial Innovation & Regulation

    Global Drivers Macro Forces

    Global Drivers Stakeholders Forces

    Global Driving Forces

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    Example of One Global Driving ForceDemographics

    We have fewer children We are living longer

    Sources: Global aging resources, Stanford Center on Longevity (2009); World Population Prospects: The 2006 revision, United Nations, Department of Economic and Social Affairs (2007).

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    Change in Share of Population Age 65 and Older

    Global Driving Force: Demographics

    Sources: Global aging resources, Stanford Center on Longevity (2009); World Population Prospects: The 2006 revision, United Nations, Department of Economic and Social Affairs (2007).

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    Global Driving Force: Demographics

    Fewer workers supporting more retirees live longer

    Major projected increases in public spending

    Future generations: Less public pension; healthcare rationing likely

    Source: OECD (2005); figures assume unchanged policies as from the early or mid-2000s

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    Global Driving ForcesDegrees of importance and uncertainty

    Note. Global driving forces were identified and prioritized through extensive expert interviews and refined in workshops conducted 2007 - 2008.Source: World Economic Forum in collaboration with Mercer and the OECD 2009; this research publication can be downloaded from www.mercer.com/wef

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    Employers ResponseRetirement: Shifting the risk and the cost to the employee

    Traditional DB Fixed Employee

    Benefits

    Fixed EmployeeContributions

    Generous Benefits

    Shared Risk Variable Employee

    Benefits and/or

    Variable EmployeeContributions

    Employee RiskEmployer Risk

    ??All DC

    Variable EmployeeBenefits

    Fixed EmployerContributions

    No PlanReduced DB Fixed Employee

    Benefits

    Fixed EmployeeContributions

    Less GenerousBenefits

    Yesterdays

    Design

    YesterdaysDesign

    Tomorrows Design

    Option 1

    Tomorrows Design

    Option 1

    Tomorrows Design

    Option 2

    Tomorrows Design

    Option 2

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    Employers ResponseHealth & benefits: Shifting the risk and the cost to the employee

    Traditional

    Benefit Plans

    Employer provides fixed list ofbenefits for all employees

    Employer bears future costincrease

    FlexibleBenefit Programs

    Employees choose, within limits,how funds (provided by theirEmployers for purchasing benefits)are allocated

    Employees can contribute to future

    benefits costs increases

    Employee RiskEmployer Risk

    ??No Plan

    Yesterdays

    Design

    YesterdaysDesign

    TomorrowsDesign

    TomorrowsDesign

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    Employers ResponseCompensation: Shifting from how much to pay to paying for desired outcomes

    Focus on

    How Much to Pay

    Benchmarking

    Competitive Agenda

    Employee RiskEmployer Risk

    Focus onWhat to Pay For

    More Performance Measurementand Performance Mgmt.

    Pay for Performance

    Increasing Role of Variable Pay

    Employee Differentiation Increasing Top Line Growth

    Yesterdays

    Design

    YesterdaysDesign

    TomorrowsDesign

    TomorrowsDesign

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    The Forces for change aresimilar worldwide but the

    regions are different 1. Asia

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    Remuneration in AsiaProfessional Non-Sales Employee

    Lower wage environment

    War for talent

    Winning the fight for hot skills without

    bidding up the cost Remuneration Mix

    0% 20% 40% 60% 80% 100%

    China

    Hong KongIndia

    IndonesiaJapan

    MalaysiaPhilippinesSingapore

    South KoreaTaiwanThailand

    Typical Practice Multinational and Leading Local Companies

    Base Salary Guaranteed Allowances

    Variable Bonus and Commission Long-term Incentives

    BenefitsSources: Benefits and Compensation Plans Around the World, Mercer (2009); Global Compensation Planning Report, Mercer (October 2009).

    Variance in Pay Growth (2009 Forecasts)

    3.0%

    5.0%

    15.0%

    12.5%

    10.0%

    Vietnam

    Singapore

    Japan

    India

    China

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    Retirement in Asia

    Provident funds with lump sums common

    Traditionally lower retirement age

    Lump sum death and disability common

    Prevalence Among Multinational and Local

    Leading Companies (Approximate %)

    0 20 40 60 80 100

    ChinaHK

    IndiaIndonesia

    JapanMalaysiaPakistan

    PhilippineSingapore

    S. KoreaTaiwan

    ThailandVietnam

    DB DC Hybrid

    Source: Benefits and Compensation Plans Around the World, Mercer (2009).

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    Medical in Asia

    Provision of private medical coverage to staff is very common

    Strong trend towards Flex programs

    Prevalence Among Multinational and LocalLeading Companies (Approximate %)

    0 20 40 60 80 100

    ChinaHK

    India

    IndonesiaJapan

    MalaysiaPakistan

    PhilippineSingaporeS. Korea

    Taiwan

    ThailandVietnam

    Management or Higher Earners Only

    All Employees with Equal Benefit Level for All Employee Levels

    All Employees but Benefit Level Varies by Employee Level

    Source: Benefits and Compensation Plans Around the World, Mercer (2009).

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    2. Eastern Europe

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    Remuneration in Eastern EuropeProfessional Non-Sales Employee

    Shortage of technically skilled locallabor and local management

    Pressure on salary increase, oftenorganized by strong trade unions

    Remuneration Mix

    0% 20% 40% 60% 80% 100%

    Czech Rep.

    Greece

    Hungary

    Poland

    Russia

    Slovakia

    SloveniaTurkey

    Typical Practice Multinational and Leading Local Companies

    Base Salary Guaranteed Allowances

    Variable Bonus and Commission Long-term Incentives

    Benefits

    Variance in Pay Growth (2009 Forecasts)

    5.0%

    12.0%

    10.0%

    6.0%

    5.0%

    Turkey

    Russia

    Poland

    Hungary

    Czech Rep.

    Sources: Benefits and Compensation Plans Around the World, Mercer (2009); Global Compensation Planning Report, Mercer (October 2009).

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    Retirement in Eastern Europe

    Retirement provision is minority practice in many countries

    Common to provide lump sum death and disability

    Prevalence Among Multinational and LocalLeading Companies (Approximate %)

    0 20 40 60 80 100

    Czech Republic

    Greece

    Hungary

    Poland

    Russia

    Slovakia

    Turkey

    DB DC Hybrid

    Source: Benefits and Compensation Plans Around the World, Mercer (2009).

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    Medical in Eastern Europe

    Private medical popular among staff

    Czech Republic: Contract with private medical facilities annual fee paid by

    employer directly to the private clinic.

    Prevalence Among Multinational and LocalLeading Companies (Approximate %)

    0 20 40 60 80 100

    Czech Republic

    Greece

    Hungary

    Poland

    Russia

    Slovakia

    Turkey

    Management or Higher Earners Only

    All Employees with Equal Benefit Level for All Employee Levels

    All Employees but Benefit Level Varies by Employee Level

    Source: Benefits and Compensation Plans Around the World, Mercer (2009).

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    3. Western Europe

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    Remuneration in Western EuropeProfessional Non-Sales Employee

    Flat to moderate salary increases

    Labor challenges in the technology

    sales and services sectors

    Broader use of variable pay

    Remuneration Mix

    0% 20% 40% 60% 80% 100%

    AustriaBelgium

    DenmarkFinlandFrance

    GermanyIreland

    ItalyNetherlands

    NorwayPortugal

    SpainSwedenSwitzerland

    UK

    Typical Practice Multinational and Leading Local Companies

    Base Salary Guaranteed Allowances

    Variable Bonus and Commission Long-term Incentives

    Benefits

    Variance in Pay Growth (2009 Forecasts)

    5.0%

    2.5%

    4.0%

    3.5%3.3%

    UK

    Switzerland

    Norway

    Germany

    France

    Sources: Benefits and Compensation Plans Around the World, Mercer (2009); Global Compensation Planning Report, Mercer (October 2009).

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    Retirement in Western Europe

    Social security in decline

    Rapid movement from DB to DC

    Income protection for death/disability common

    Prevalence Among Multinational and LocalLeading Companies (Approximate %)

    0 20 40 60 80 100

    AustriaBelgium

    DenmarkFinlandFrance

    GermanyIreland

    ItalyLuxembourgNetherlands

    Norway

    PortugalSpain

    SwedenSwitzerland

    UK

    DB DC Hybrid

    Source: Benefits and Compensation Plans Around the World, Mercer (2009).

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    Medical in Western Europe

    Private medical plans not majority practice

    Some countries provide private medical benefits only to their management

    Prevalence Among Multinational and LocalLeading Companies (Approximate %)

    0 20 40 60 80 100

    AustriaBelgium

    DenmarkFinland

    FranceGermany

    IrelandItaly

    LuxembourgNetherlands

    NorwayPortugal

    SpainSweden

    SwitzerlandUK

    Management or Higher Earners Only

    All Employees with Equal Benefit Level for All Employee Levels

    All Employees but Benefit Level Varies by Employee Level

    Source: Benefits and Compensation Plans Around the World, Mercer (2009).

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    4. Latin America

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    Remuneration in Latin AmericaProfessional Non-Sales Employee

    Remuneration Mix

    0% 20% 40% 60% 80% 100%

    Argentina

    Brazil

    Chile

    Colombia

    Mexico

    Puerto RicoVenezuela

    Typical Practice Multinational and Leading Local Companies

    Base Salary Guaranteed Allowances

    Variable Bonus and Commission Long-term Incentives

    Benefits

    Variance in Pay Growth (2009 Forecasts)

    21.5%8.6%

    28.3%

    5.0%

    7.0%

    Venezuela

    Mexico

    Colombia

    Brazil

    Argentina

    Mandated additional salary payment iscommon. For example:

    13th month salary payment, Christmas or vacation bonus, or

    Mandated profit sharing

    Sources: Benefits and Compensation Plans Around the World, Mercer (2009); Global Compensation Planning Report, Mercer (October 2009).

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    Retirement in Latin America

    Real projected benefits are decreasing due to high inflation

    Supplementary plan prevalence expected to increase

    Trend from DB to Hybrid or DC

    Prevalence Among Multinational and LocalLeading Companies (Approximate %)

    0 20 40 60 80 100

    Argentina

    Brazil

    Chile

    Colombia

    Mexico

    Venezuela

    DB DC Hybrid

    Source: Benefits and Compensation Plans Around the World, Mercer (2009).

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    Medical in Latin America

    Private medical coverage for all staff is very common

    Trend towards wellness programs

    Prevalence Among Multinational and Local

    Leading Companies (Approximate %)

    0 20 40 60 80 100

    Argentina

    Brazil

    Chile

    Colombia

    Mexico

    Venezuela

    Management or Higher Earners Only

    All Employees with Equal Benefit Level for All Employee Levels

    All Employees but Benefit Level Varies by Employee Level

    Source: Benefits and Compensation Plans Around the World, Mercer (2009).

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    5. Canada and USA

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    Remuneration in Canada and USAProfessional Non-Sales Employee

    Flat to moderate salary increases

    Executive compensation levels: increased

    oversight by boards and, potentially, byshareholders say on pay

    Remuneration Mix

    0% 20% 40% 60% 80% 100%

    Canada

    USA

    Typical Practice Multinational and Leading Local Companies

    Base Salary Guaranteed Allowances

    Variable Bonus and Commission Long-term IncentivesBenefits

    Variance in Pay Growth (2009 Forecasts)

    3.7%

    3.5%

    USA

    Canada

    Sources: Benefits and Compensation Plans Around the World, Mercer (2009); Global Compensation Planning Report, Mercer (October 2009).

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    Retirement in Canada and USA

    Canada & USA: Trend to DC continues

    Canada: Improving retention features and reducing costs in DB plans

    USA: Government regulation of pension plans and litigation opposing Hybridplans both threaten long-term viability of DB plans. Recent legislation has

    eased but not removed the litigation threat.

    Prevalence Among Multinational and Local

    Leading Companies (Approximate %)

    0 20 40 60 80 100

    Canada

    USA

    DB DC Hybrid

    Source: Benefits and Compensation Plans Around the World, Mercer (2009).

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    Medical in Canada and USA

    Private medical coverage for all staff is very common

    Canada and USA: Some employers continue to provide retiree medical benefits

    but are considering changes to ensure financial sustainability

    USA: Employers are considering potential impact of USA health system reforms

    Prevalence Among Multinational and Local

    Leading Companies (Approximate %)

    0 20 40 60 80 100

    Canada

    USA

    Management or Higher Earners OnlyAll Employees with Equal Benefit Level for All Employee Levels

    All Employees but Benefit Level Varies by Employee Level

    Source: Benefits and Compensation Plans Around the World, Mercer (2009).

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    Dimensions of International Complexity

    One size does not fit all

    DIMENSION 1:How rewards

    differ by country

    DIMENSION 3:Regional differences

    DIMENSION 2:Global driving forces

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    Hands

    off

    Approval

    requiredfor majoritems

    HQ initiate

    changes

    Approval

    requiredfor allitems

    L OCA L CEN T RA L

    Managing International Complexity

    The spectrum of approaches

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    The Global/Local Tension

    Benefits of Local

    Flexibility

    Benefits of Global

    Consistency

    Creates consistent

    culture andemployer brand

    Leverages internal

    resources

    Improvesfinancial

    management

    Supports uniquelocal workforcerequirements

    Leverages valueof local practices

    Recognizes localbusiness requirements

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    Balancing the Global/Local Tension

    Employer PerspectiveOur reward programsfoster the knowledge,competencies, and

    behaviorsnecessary forbusiness success

    Employee Perspective

    My rewards are part of acompelling value

    propositionthat Iunderstand and support

    Cost PerspectiveOur rewards are

    affordable, and do notcrowd out other profitable

    investments

    Global governanceconnects the two

    Employer PerspectiveOur reward programsfoster the knowledge,competencies, and

    behaviorsnecessary forbusiness success

    Employee PerspectiveMy rewards are part of a

    compelling valuepropositionthat I

    understand and support

    Cost PerspectiveOur rewards are

    affordable, and do notcrowd out other profitable

    investments

    Guiding principles whichcreate the desired employer

    brand and overall efficienciesare best set globally

    Program designs which

    create desired results arebest set locally

    Recognizes localbusiness

    requirements

    Leverages valueof local practices

    Supports uniquelocal workforce

    requirements

    Creates consistentculture and employer

    brand

    Improves financialmanagement

    Leverages internalresources

    Benefits ofLocal Flexibility

    Benefits ofGlobal Consistency

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    Balancing the Global/Local Tension

    Global Consistency

    Employer Perspective

    Our reward programs foster the

    knowledge, competencies, and

    behaviorsnecessary for business

    success

    Employee Perspective

    My rewards are part of a

    compelling value proposition

    that I understand and support

    Cost Perspective

    Our rewards are affordable, and

    do not crowd out other profitable

    investments

    Employer Perspective

    Our reward programs foster the

    knowledge, competencies, and

    behaviorsnecessary for business

    success

    Employee Perspective

    My rewards are part of a

    compelling value proposition

    that I understand and support

    Cost Perspective

    Our rewards are affordable, and do

    not crowd out other profitable

    investmentsLocalFle

    xibility

    Global Governance

    connects the two

    Program Designs which createdesired results are best set locally

    Guiding Principles which create thedesired employer brand and overallefficiencies are best set globally

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    Key Risks Around The Globe

    Defined benefit pension plans

    Post retirement medical plans

    Executives

    Stock option plans

    Constructive obligations

    Termination benefits (e.g. Italy)

    Guarantees (e.g. Switzerland)

    Jubilee payments

    Early retirement programs

    Disability, Medical

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    Process for Developing a Global Guiding PrinciplesInvolving the right levels of the organization at the right time

    is crucial to success

    Join

    t

    Respons

    ibility

    LocalSubsidi

    ary

    Responsibili

    ty

    G

    lobal/HQ

    Responsibility

    Understand theBusiness Strategy

    Review global, regional and local

    strategies

    Where are they consistent? Where are the differences? To what extent do countries

    operate independently / need tocollaborate?

    1

    Develop an Ideal WorldGuiding Principles Template

    Without consideration for local country implications:

    Template development following standard process

    Modify for differences and collaboration needs

    identified in Step 1 Clearly articulate purpose of the rewards program and

    its individual components

    2

    Review Template Against Local Environments

    Understand localcontext (social

    programs,tax/legal, culture,labor environment)

    3

    Identify desirablechanges inrewards strategy to

    ensure purpose ofprograms is met ina local context

    Only makechanges that willhave a measurableimpact. Look forglobal / regionalconsistency

    Conduct gapanalysis againstcurrent internaland externalpractices

    Implement Identify barriers to change (legal,

    cultural, managerial etc), prioritizeand develop implementationtimeline

    Identify cross country synergies:Financial, Communication,Administrative

    4

    On GoingGovernance

    Put processes in place to

    regularly measure thesuccess of rewards

    strategy against its purpose Modify rewards strategy as

    needed

    5

    C

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    Communicating the total employee value propositionwith scarcer resources

    Compensation

    Base pay Guaranteed bonuses Short term incentives Long term incentives Financial allowances

    Financial recognition programs Deferred compensation

    Careers

    Performance management

    Learning and development Career opportunity and pathing Tuition reimbursement Mobility opportunities

    Benefits

    Retirement Savings and other wealth creation programs Medical / Dental / Vision / Prescription Drug, etc. Life insurance Disability (short- and long-term)

    Accident coverage Perquisites

    Work Lifestyle

    Time off

    Wellness programs Dependent care Workplace flexibility Commuter programs Experiential rewards Non-financial, recognition

    Current economic conditions are compellingcompanies to manage employee remunerationmore strategically and globally

    F th L i O t iti

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    Further Learning Opportunities

    30 Online Training SessionsOur 30 sessions are organized into 6 topic

    modules (with 5 sessions per module):

    1. Global Policy Setting & Governance

    2. Global Growth & Performance Drivers

    3. Global Mobility

    4. Europe & Middle East

    5. Asia Pacific

    6. Americas

    How is Mercer + Oxford differentfrom other training?

    1. Gold standard content

    2. Online training

    3. Flexible modular program4. Certification

    5. Worldwide peer networking

    Additional sessions will be available in April 2010. We encourage you toregister to participate via this link on your screen: www.hr-training.mercer.com

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    Resources

    All Regions

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    All RegionsDC plans are common, but DB plans may still represent significant liabilities

    Source: Mercer (2009) Benefit Plans Around the World

    0 20 40 60 80 100

    Austria

    Belgium

    Denmark

    Finland

    France

    Germany

    Ireland

    Italy

    Luxembourg

    Netherlands

    Norw ay

    Portugal

    Spain

    Sweden

    Switzerland

    UK

    Retirement Prevalence of

    supplementary benefits

    0 20 40 60 80 100

    Australia

    China

    Hong Kong

    India

    Indonesia

    Japan

    Malaysia

    New Zealand

    Pakistan

    Philippines

    Singapore

    South Korea

    Taiwan

    Thailand

    Vietnam

    Prevalence among multinational and leading local companies, %

    Defined benefit Defined contribution Hybrid

    0 20 40 60 80 100

    Czech Rep.

    Greece

    Hungary

    Poland

    Russia

    Slovakia

    South Africa

    Turkey

    UAE

    Argentina

    Brazil

    Canada

    Chile

    Colombia

    Mexico

    USA

    Venezuela

    Western Europe

    Americas

    Eastern Europe, Middle East & Africa

    Asia-Pacific

    28.5 57 9.5USAUSA

    All Regions

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    All RegionsPrevalence of employer-sponsored medical benefits

    0 20 40 60 80 100

    Austria

    Belgium

    Denmark

    Finland

    France

    Germany

    Ireland

    Italy

    Luxembourg

    Netherlands

    Norway

    Portugal

    Spain

    Sweden

    Switzerland

    UK

    0 20 40 60 80 100

    Czech Rep.

    Greece

    Hungary

    Poland

    Russia

    Slovakia

    South Africa

    Turkey

    UAE

    Argentina

    Brazil

    Canada

    Chile

    Colombia

    Mexico

    USA

    Venezuela

    Source: Mercer (2009) Benefit Plans Around the World

    100USAUSAMedical Prevalence of

    supplementary benefits

    0 20 40 60 80 100

    Australia

    China

    Hong Kong

    India

    Indonesia

    Japan

    Malaysia

    New Zealand

    Pakistan

    Philippines

    Singapore

    South Korea

    Taiwan

    Thailand

    Vietnam

    Prevalence among multinational and leading local companies, %

    Management or higher earners only eligible

    All employees, equal benefit level for all

    All em ployees, benefit level varies by employee level

    Western Europe

    Americas

    Eastern Europe, Middle East & Africa

    Asia-Pacific

    Glossary of Key Terms

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    51M e r c e r Copyright 2010 Mercer LLC. All rights reserved.

    Glossary of Key TermsRetirement, Medical, Sickness, Disability & Death Benefits

    AD&D: Accidental death and dismemberment.

    Benefits Audit or Inventory: A detailed catalogue of the benefit plans of a multinational employer in force on a

    specified date. Audits can be of varying elaboration, sometimes including much relevant background material and a

    complete breakdown of current costs.

    DB: Defined benefit retirement plan.

    DC: Defined contribution retirement plan.

    Dependent Coverage: Describes whether the plan provides coverage for dependents. Dependent category typically

    includes the spouse and dependent children, unless otherwise stated in documentation. Some countries in Asia

    include elderly parents in the definition.

    Executive-only Plans: Either a retirement plan exclusively for higher-earning employees or plan under which a higher

    contribution or defined benefit is provided to this group through the same retirement plan as for other employees.

    GP: General practitioner.

    HQ: Headquarters of a multinational company.

    Hybrid: Mixture of defined benefit and defined contribution features in a single plan. Examples include:

    A defined contribution plan that provides a guaranteed minimum defined benefit payment upon retirement;

    A defined contribution plan with benefit at retirement age equal to accumulated contributions plus interest or a

    fixed formula benefit, whichever benefit is higher; or

    Company provides DB plan for existing employees and DC plan for new hires (in effect, two separate plans).

    Glossary of Key Terms

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    Glossary of Key TermsRetirement, Medical, Sickness, Disability & Death Benefits

    Inpatient: Services provided under direction of a physician for at least 24 hours to an individual who is admitted to a

    hospital as a registered bed patient.

    Longevity risk management: Pertains to measuring and understanding longevity risk, putting it in context alongside

    other risks, and advising on and assisting with ways to mitigate or transfer it between parties.

    LTD: Long-term disability.

    Mandatory Practice: Benefits provided by social security or mandatory employer-sponsored plan.

    Mandatory Termination Indemnity: Lump-sum payment that must be made by the company (or that has been

    prefunded by the company, possibly through an outside agency other than social security) when an employee retires.

    Medical Inflation: National average rate of increase in medical care costs, shown as percent change over the

    previous year. Not all countries report this statistic. Typical source is a government agency.

    MFR/MFS: Minimum funding requirement/minimum funding standard.

    Multinational Pooling: A way for multinational companies to achieve global economies of scale in the purchase of

    insured employee benefits (life insurance, disability, medical, accident and sometimes pension) around the world.

    NRA M/F: Normal retirement age: male (age)/female (age).

    Outpatient: Services provided to an individual who is admitted to a hospital or clinic for treatment that does not

    require an overnight stay.

    Pan European Pensions (PEP): Multinationals can now manage pension plans across EU borders, following a

    number of recent European Court rulings and the passing of various directives (most notably the 2003 Pensions

    Directive). Potential cost savings and more efficient governance structures are causing many multinationals to

    consider implementing pan-European plans.

    Glossary of Key Terms

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    53M e r c e r Copyright 2010 Mercer LLC. All rights reserved.

    Glossary of Key TermsRetirement, Medical, Sickness, Disability & Death Benefits

    Prevalence: Indicates how commonly the plan is provided by multinational and local leading companies. Prevalence

    percentages are based on Mercers Total Remuneration Surveys and on senior Mercer consultants experience

    working with these companies in the local market.

    Professional non-sales employee: Employees in a technical function or typically in non-sales professional role.

    Professionals are individual contributors without supervisory responsibility, but may provide coaching/mentoring to less

    experienced staff. This level of employees typically holds a university degree or full-trade equivalent.

    Rider: Indicates whether a benefit is financed as part of another policy. For instance, the dental benefit may be a rider

    to the medical plan.

    Self-funded/Self-insured : When a company finances the benefit internally (as opposed to using an external

    insurance policy).

    SSCC: Social security contribution ceiling.

    STD: Short-term disability.

    TPD: Total permanent disability.

    Typical Market Practice: Describes typical (half or more than half of companies), non-industry-specific, general

    market practice for supplementary benefits provision by employers that include multinational and local leading

    companies. Does not describe any subgroup differences in practice that may exist.

    Vesting: Acquisition by a plan member of an absolute right to an immediate or deferred benefit by fulfilling prescribed

    conditions, especially service requirements.

    Glossary of Key Terms

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    Glossary of Key TermsCompensation programs

    Short-term Incentives: Incentives provided to employees for a performance period of one year or less.

    Mandated Vacation Allowance: Legally required paid time off provided to employees in addition to annual salary.

    Supplemental Discretionary Vacation Allowance (on top of legal requirement): Not legally required paid time offprovided to employees in addition to annual salary.

    Additional Salary Payment: Payments provided to employees in addition to salary but independent of performance(not performance-based incentives). Examples include 13th- or 14th-month salaries, Christmas or holiday/vacationbonuses, and mandated profit sharing.

    Transportation Allowance: Payments made for transit purposes, either in the form of public transportationreimbursement or car allowances for business use of personal autos.

    Car Benefit: Company-provided cars offered to employees.

    Meals Allowance: Meal benefit provided to employees (lunch vouchers, cafeteria meals, etc.).

    Other Cash Allowances: Any other cash allowance provided (housing allowance, school allowance, etc.). Frequency of Payments: Intended to reflect the number of payments provided in an annual pay cycle (12 monthly

    payments, 13 or 14 payments corresponding to a 13th- or 14th-month salary practice, 12 months salary paid inbiweekly installments, etc.).

    Prevalence Categories: Indicate how commonly the compensation element is provided by multinational companies.Prevalence information is based on Mercers global compensation surveys and Mercer consultant experience workingwith these companies in the local market.

    Not Prevalent: Small minority of companies

    Mandated: Required by law

    Occasional: Less than half of companies

    Common: Approximately half of companies

    Prevalent: More than half of companies

    Related Resources

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    Related Resources

    The future of pensions and health care in a rapidly ageing world, WorldEconomic Forum and Mercer (2008).

    Transforming pensions and health care in a rapidly ageing world,

    World Economic Forum and Mercer (2009).

    Worldwide Benefit and Employment Guidelines, Mercer (2009).

    Pan European Employer Health Benefits Issues, Mercer (2008).

    Middle East Employee Benefits Survey, Mercer (2007/2008).

    Related Resources

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    BBC Country Profiles.

    International Social Security Association.

    Health policies, OECD.

    Pensions, OECD.

    International Update, US Social Security Administration.

    Data & Statistics, World Bank.

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    Copyright 2010 Mercer LLC. All rights reserved. This session is part of an exclusive program called Mercer + Oxford Academics: Global Online Training which offers global human resource professionalsthree complimentary sample training sessions plus 30 paid online training sessions, with optional certification and worldwide peer networking. More information: www.hr-training.mercer.com