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A Presentation

on

A Presentation

on

Team and Team work

Prepared by : M. Ganesh Murugan

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Teams typically outperform individuals.

Teams use employee talents better.

Teams are more flexible and responsive to

changes in the environment.

Teams facilitate employee involvement.

Teams are an effective way to democratize anorganization and increase motivation.

Why Have Teams Become So Popular

Why Have Teams Become So Popular

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Team

Team

A team comprises a group of people linked in a common

purpose.

Teams are especially appropriate for conducting tasks that are

high in complexity and have many interdependent subtasks

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Types of Teams

Types of Teams

Generally fall into one of two primary groups: permanent teams and temporaryteams. Here are some of the common types

Task force

A temporary team assembled to investigate a specific issue or problem.

Problem solving team

A temporary team assembled to solve a specific problem.

Product design team

A temporary team assembled to design a new product or service.

Committee

A temporary or permanent group of people assembled to act upon some

matter.

Quality circle (today also under various other names)

A group of workers from the same functional area who meet regularly to

uncover and solve work-related problems and seek work improvement

opportunities.

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Work Group

A group that interacts primarily to share informationand to make decisions to help each group memberperform within his or her area of responsibility.

Work Team

A group whose individual efforts result in aperformance that is greater than the sum of theindividual inputs.

Types of Teams (contd)


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Problem-Solving Teams

Groups of 5 to 12 employees from the samedepartment who meet for a few hours eachweek to discuss ways of improving quality,

efficiency, and the work environment.

Self-ManagedWork Teams

Groups of 10 to 15 people who take on theresponsibilities of their former supervisors.

planning and scheduling of work,. assigningtasks to members, making operating

decisions,

Types of Teams (contd)Types of Teams (contd)

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Cross-Functional Teams

Employees from about the same hierarchical level,but from different work areas, who come together toaccomplish a task.

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The three primary factors that differentiate virtual teams from faceThe three primary factors that differentiate virtual teams from face--

toto--face teams are:face teams are:

((11) The absence of preverbal and nonverbal cues) The absence of preverbal and nonverbal cues

((22) Limited social context) Limited social context

((33) The ability to overcome time and space constraints) The ability to overcome time and space constraints

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Stages of Team DevelopmentStages of Team Development

During orientation,How to approach Goals, and what skills are needed.

The length of this stage will depend on how clearly the task is defined.

This is an important stage because it serves to clarify the team's mission and bond team members.

Teams that pay attention to building the relationships as well as focusing on the task successful

outcome.

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sMembers may feel anger or frustration with the task or with other members or may evenresent the presence of formal leadership.

Generally, the dissatisfaction stage is relatively short. Some groups, however, may become

stuck in this stage and continue to be both demoralized and relatively unproductive. In the

worst cases, some groups never emerge from this stage and, if possible, disband in

frustration.

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They are making progress toward their goals. They are developing tools to help them work

better together such as a problem solving process, a code of conduct, a set of team values,

and measurement indicators.

Member attitudes are characterized by decreasing animosities toward other members; feelings

of cohesion, mutual respect, harmony, and trust; and a feeling of pleasure in accomplishing

tasks. The work is characterized by slowly increasing production as skills develop. The groupis developing into a team.

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Members are confident about the outcome, enjoy open communication, exhibit high

energy, and disagreement is welcome and handled without emotional conflict.

Although work is being accomplished through all the stages, this stage reflects the

work being accomplished most effectively.

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Termination

In the case of temporary teams such as task forces, design teams, and problem

solving teams, a fifth stage reflects the ending of the process.

Depending on the team's success in accomplishing its task and how strongly the

members have bonded, this stage may reflect either a sense of loss or relief. Whena team ends, time should be spent addressing how it should be done to properly

recognize the team's accomplishments.

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Team BuildingTeam Building

Team building is any activity that builds and strengthens the team as

a team.

Spirit

Enthusiasm

Cohesiveness

Camaraderie are vitally important.

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Task AccomplishmentTask Accomplishment

a. Team Mission and VisionThe driving force and common understanding behind every team is a clear mission and

vision.

b. Team Operating ProcessesTo accomplish tasks effectively and efficiently, good teams develop operating processes such

as sequential steps

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a. Team Values

Understand that each team member brings a unique value system to the table.

Their differences are frequently the source of conflict.

Understanding how values affect team member relationships is a critical piece of

the team building.

b. Team operating principles

Team members discuss how they will behave with each other, then formalize their

results in a set of standards or a code of conduct .

Example, one team's code of conduct included the following:

Respect the opinions of others

Allow equal participation in discussions

Take responsibility for what is going on in the team, and take action when needed.

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c. The Six Team Building Roles

1. Encourager - praises other members' contributions to the team

2. Harmonizer - mediates differences between other members

3. Compromiser - offers a compromise during disagreement or conflict by yielding

position or admitting error

4. Gatekeeper -regulates the flow of communication, particularly in meetings, by

encouraging the participation of those less inclined to participate and quieting those

who are overly talkative

5. Standard Setter - expresses standards for the team regarding its operation

6. Group Observer - observes and reports back to the team on its group dynamics

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Twelve Tips for Team BuildingTwelve Tips for Team Building

I. Clear Expectations Vision/Mission

II. Context Background Why participation in Teams?

III. Commitment dedication Service as valuable to

Organization & Own

IV. Competence Capability Knowledge

V. Charter agreement Assigned area of responsibility

VI. Control Freedom & Limitations

VII. Collaboration Team work

VIII.Communication

IX. Creative Innovation

X. Consequences Accountable for rewards

XI. CoordinationXII. Cultural Change

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Team MemberTeam Member

Communicate

Don't Blame Others

Support Group Member's Ideas

No Bragging No Full of yourself

Listen Actively

Get Involved

Coach, Don't Demonstrate

Provide Constructive Criticism

Try To Be Positive

Value Your Group's Ideas

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Leader shipLeader ship

A simple definition of leadership is that leadership is the art of motivating

a group of people to act towards achieving a common goal.

Three basic functions that a leader performs:

1. Organizational

2. Interpersonal

3. Decisional

Keys to Leader ship

A leader plans - Planning

A leader has a Vision Goal setting

A leader shares her vision - Communication

A leader takes charge Implementation & Controlling

A leader inspires through example

Team Learning

Systems Thinking -shape the behavior of systems.

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Characteristics OfLeadershipCharacteristics OfLeadership

1. Authenticity - Leadership begins and ends with genuineness/faithfullness.

2. Desire to Serve Others3. Empowering People

4. Guided by Heart, passion and compassion Enthusiasiun, Eagerness, Kindness

5. Recognize their shortcomings

6. Lead with Purpose "They lead with purpose, meaning and values."

7. Build Enduring Relationships "They build enduring relationships with people."

8. ClearWhere They Stand "Others follow them because they know where they stand."

9. Refuse to Compromise "When principles are tested, they refuse to compromise."

10. Develop Themselves

11. Leaders pull rather than push.

12. Leaders have a clear vision and communicate that vision.

13. Leaders work through teams and not through hierarchies.

14. Leaders possess a strong doss of self-esteem and positive attitude.

15. Leaders have a good grasp of self

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Creating Effective TeamsCreating Effective Teams

Group Size

Performance

Main problems:1. Process losses

2. Social loafing

3. Groupthink

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Group Decision MakingGroup Decision Making

Symptoms

Illusion of invulnerability

Assumption of morality

Rationalization

Stereotyping of outgroups

Self-censorship

Illusion of unanimity

Mindguarding

Pressuring of dissenters

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