35 Years of Service Delivery By Olivia Campbell
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Transcript of 35 Years of Service Delivery By Olivia Campbell
35 Years of Service DeliveryBy
Olivia Campbell
Who we are:
Safer Places is a Domestic Abuse Charity which aims to offer support and safe refuge accommodation, to improve the quality of life and reduce repeat victimization of vulnerable adults and their children at risk of, living and suffer from or fleeing domestic abuse.
1976 Safer Places was formally known
as Women’s Aid and was started as a steering Group by Harlow Council offering Voluntary Services to combat domestic abuse.
What is Domestic Violence Domestic Violence is a misuse of
power within the context of an intimate relationship. Any incident of threatening behaviour, violence or abuse and may be physical, emotional, sexual or financial.
Any woman can experience domestic violence regardless of race, age, disability, sexuality, nationality, religion and cultural beliefs.
STATISTICS 1 in 4 women and 1 in 6 men will experience domestic violence at
some point in their lives and between 6 -10% of women experience Domestic Violence annually.
An average of 2 women each week and 30 men per year are murdered by a current or former partner
Over 45,000 women and children stay in a refuge each year. A women is more likely to be sexually assaulted than she is to get
breast cancer UK police attend a domestic violence incident every minute of every
hour of every day. Domestic Violence accounts for 23% of violent crime. A woman is assaulted on average 35 times before reporting it to the
police. The Costs to government is in excess of £23bn a year At least 750,000 children a year witness domestic violence Nearly three quarters of the children placed on the ‘At Risk’ register
live in households where domestic violence occurs
1988
We become full members of the National Women’s Aid Federation it later became the Women’s Aid Federation England (W.A.F.E)
1993 We separated from Harlow Council and
established ourselves as a
“A Charity and Company Limited by
Guarantee”.
2005 All our services
were reviewed by Supporting People
We were awarded with the
“Investors in People” accreditation
having achieved a level B rating
Where we offer our services
Safer Places has 11 refuges located within Harlow, Southend, Broxbourne, Braintree, Chelmsford and Uttlesford
With 2 drop - in centres located in Waltham Cross, Harlow, Chelmsford, Southend and Braintree
We provide the following services
Refuge accommodation Outreach service A Drop-in service Access to a 24 hour helpline Our other services include Counselling, Legal Advice, Training, Family Support,
and Children services.
• Legal Advice
• Housing Advocacy
• Financial awareness
• One to one appointments
• Support Groups
• Referring and signposting to other agencies
• Awareness raising within the community
• School admissions
• Representation on local panels etc
• Safety planning
• Access to advice on welfare benefits
• Liaison with other community services, such as Housing, Victim Support, Health Professionals, Mental Health Services, etc.
•Advice and support in accessing education and training
Our Main Services 24 Hour Helpline Services: 0845 0177 668 We manage a helpline for access to our
services 24 hours a day, 365 days a year. Is operated by our support staff who have
been trained to give advice, information, support and to access our crisis accommodation when required.
The helpline is available to women and children living in our refuge accommodation , clients living in the community as well as the general public and other agencies who require our services.
Outreach Services: Offers support to women living in the
community, who do not want to come into refuge.
It supports women to remain safely at home through risk assessments and safety plans with practical advice, support and referrals to other agencies such as the police, social services, housing, legal services, benefits. The support is offered through our drop in service.
Support is also offered in homes but we DO NOT offer support in the homes of women who are living with the abuser.
Drop In Service: The drop in service is a service that opens daily
Monday to Friday, providing support to women who may or may not receive support on any of our services.
It offers a safe place for women and children to have some quality time together or on their own.
Information groups, taster days and courses are delivered at our drop in centres in conjunction with local colleges and other providers.
Work in collaboration with other agencies is offered at our drop in centres to provide additional support to families. These include health visitors, midwives, counselling, legal services, mental health, drug and alcohol as well as probation support services.
Women may be affected by Domestic Abuse in a number of ways:
Physical injury or on going impairment has resulted in poor health or disabilities.
Emotional/psychological effects such as anxiety, depression, or lowered self esteem
Isolation from family and friends Loss of income or work Homelessness Loss of opportunity
The need for this service
Our clients often are from a particular group that is considered as hard to reach, socially excluded, suffering from low self esteem, lacks confidence and have little or no qualifications are lone parents and on benefits.
Our Programs & Training
We offer domestic abuse programs as well as Training and Development to help victims recover from their experiences and the effects of domestic abuse.
Our Programs allows us to empower victims to be survivors by rebuilding their lives, to become independent by realising their true potential as individuals and parents.
How the training is delivered Where the training is delivered How participants benefit
Training Department Structure
Training &
DevelopmentManager
TDM
VolunteerProgram
Senior TrainerST
VolunteerSupport
VS ST ST
ISHCHELMS
RG
TDM
BrighterFutures
@
Accredited Training
DV Training
BusinessDirector
Lead PractitionerAssistant
Practitioner
BTISHSE
CHELMS
Assistant Practitioner
Community Interest Company
Our Training Methods
Sign PostingSign Posting
Group TrainingGroup Training
AgencySupport
AgencySupport FreelanceFreelance
Partnership Training
Partnership Training
WorkshopsWorkshops
InHouse Training
InHouse Training
Training MethodsTraining Methods
Made of
Money
RECOVERYPROGRAMM
E
THE
TRAINING CYCLE
ESOL Brighter Futures@
YOU & MEMUM
Freedom Programme
Work clubs VolunteerOpportunities
Course Duration Date Venue Cost
Brighter Futures@11 weeks
During School Term
Herts & Essex Free
Freedom Program 11 weeksDuring School Term
Herts & Essex Free
Recovery Toolkit 11 weeksDuring School Term
Herts & Essex Free
AVA Program 11 weeksDuring School Term
Herts & Essex Free
The DAY Program 11 weeksDuring School Term
Herts & Essex Free
Made Of Money Budgeting 8 weeksDuring School Term
Herts & Essex Free
Volunteer Workshop Bi MonthlyDuring School Term
Herts & Essex Free
Work Club WeeklyDuring School Term
Herts & Essex Free
Training Programs for Safer Places Clients
Course Duration Date Venue Cost
Domestic Awareness Half day Monthly/ Quarterly
In house
£270
Dash Half day Monthly/ Quarterly
InHouse
£370
AVA Half day Monthly/ Quarterly
In house
£370
Training for Professionals
Qualification
Level Duration
Tutor Date Venue
Learner
Group
Cost
Community Justice
3 9-12months
OC/PG
Quarterly Work
Base
Staff £2890
Introduction to
Trainer Skills
Award
2 Days OC/PG
Quarterly ISH Staff £370
IOSH Working Safely
Award
2 Days G /PG Quarterly ISH Staff £170
Accredited Courses
OUR ACHIEVEMENTS – 2012- 2013Trained - 66 women on our Employability Programme with Progression onto the following:
IT 3
Literacy & Numeracy 8
College 2
Self Employment 1
ACL 2
Full Time Employment 1
Voluntary Work 19
Higher Education 3
SROI?
Participants: Clients become more Motivated Their confidence & self esteem increase They able to identify personal skills and
strengths Communication & Social skills improves Are more likely to access further education
CASE STUDY’S
Maria “ The Open Doors Personal Development
Program has given me the belief that I can go on to become the person I want to be.
Before I started the training I couldn’t believe that I could come as far as I have as I did not
have any feelings of self worth, the training has positively contributed to me getting my life back. I have the self esteem and confidence now
that will carry me through to complete my training and progress to college to complete my training to become a Forensic Scientist and provide a future
for my family”.
Award Winning Program
The success of the program has beenthe difference it has made to lives of those who participated, in helping them to gain skills, find voluntary work or employment, and to be able to support their children in education and to access further education.
The program won the National Training Award for the Eastern Region 2009 because of the Quality and outcomes achieved.
Recognition & Status
Thank you !!!!!
Any Questions