31. The role of the Chief Data Officer in an innovative driven society … · 2017-11-28 · Data...
Transcript of 31. The role of the Chief Data Officer in an innovative driven society … · 2017-11-28 · Data...
31. The role of the Chief DataOfficer in an innovative drivensociety
21-22 november 2017
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Who is theChief Data Officer?
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We define the Chief DataOfficer as that executive,who no matter the titlecarries accountability forthe firm’s enterprise widedata and informationstrategy, governance,control, policydevelopment, and effectiveexploitation.
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The Evolution of the CDO
DataManagement
Data Governance
Data Exploration
Data Action
Data Innovation
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Organizations with a CDO aretwice as likely to pursue data-driven initiatives. Firms with aCDO were more than twice aslikely to create a datainnovation capability as thosewithout.
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Why the Chief Data Officer?
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Things Gateway Cloud Decision Maker
Collect Aggregate & Analyse Act & Automate
The current explosion of data coupled with its role informing critical business decisions is drivingthe need for Chief Data Officers.
21-22 november 2017Kunskapsdagarna Göteborg 2017
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Survey ResultsThe Internet of Things (IoT)
21-22 november 2017Kunskapsdagarna Göteborg 2017
of companies already use some formof IoT to follow their products,
customers or assets
use mobile apps in their IoTimplementations
companies will have initiated someform of IoT in their operations,by
2020
of companies have changed theirbusiness models because of
initiatives within IoT
revenues have increased incompanies, as a result of initiatives
within IoT
of companies are planning new IoTinvestments for 2020
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Why are CDO’s being appointed today?
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• ImproveEfficiency
• Cost OptimizationEnterprise
• Compliance• SecurityControl
• Internet of Things• AnalyticsInnovation
21-22 november 2017Kunskapsdagarna Göteborg 2017
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Innovation transforms the Data Governance model
Often starts in the IT or the data and analytics team
General approach, irrespective of use case
Compliance focus
Seeking the truth
Rather defensive
Often starts in thebusiness
Specific approach to differentanalytical use cases
Focus on business needs
Building trust
Rather offensive
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The 8 pillars of the Chief Data Officer
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Data Quality
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DataAnalytics
7
DataMonetization
2
Master DataManagement
1
DataGovernance
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Innovation
4
Data
Compliance
5
Data Security
Defines a robustgovernance
structureincluding
governancecommittees/bodies and lines of
defense toensure strongoversight andexecution of
Data &Analyticspractices
Describes thecapabilitiesneeded to
enableorganizations toclean, manage,
and makeavailable
reliable dataacross the
organization.
Outlines theprocesses, rules,
policies,standards andtools that are
needed tomanage critical
data of anorganizationproviding a
single point ofreference.
Defines ainspecting,cleansing,
transforming,and modelingdata with the
goal ofdiscovering
usefulinformation,suggesting
conclusions,and supporting
decision-making
Defines thehigh-level
structure ofguidelines,
regulations andbest practices inimplementation
of keepingorganizational
data compliant.
Outlinesframework thathelps customersunderstand the
value of yourcompany's
enterprise datato realizerevenue
opportunities.
Building datasources
availablesupports
organizations inidentifying newbusiness models
and revenuestreams.
Definesmeasures that
are needed to beapplied to
preventunauthorized
access tocomputers,
databases andwebsites. As
well as protectdata from
corruption.
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Challenges that face the CDO
The role is new and still being defined. In the absence of clear responsibilities,the expectations are high, and the CDO is looked upon like a knight in shinningarmour. Most organizations therefore have CDOs learning on the job.
IoT brings with it an explosion of data. Determining which information canadd business value, drive efficiency or improve risk management is animportant task that raises expectations of better results.
Setting up the CDO office requires funding. The combination of highexpectations and limited knowledge around information management bybusiness users can make it difficult for CDOs to get the budget andcommitment from the business they need to make their plans a success.
Balancing expectations such as sophisticated analytics and real timereporting while untangling issues caused by years of underinvestment in ITwill be difficult.
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Unique Qualities Needed by the CDO
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Skilled Communicator
Data Specialist
Strategist & Tactician
Credibility
Passion for Data
A Master at Relation Building
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#FromOneChiefDataOfficertoAnother
Ulrika Jägare @Ericsson
Jan Frändegård @Skandia
Building trust and increasing awareness of PwC’s Chief Data Officer Agendathrough Interviews with Senior Data Management Professionals
David Huselius @Swedbank
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What have we heard so far?
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PwC’s Chief Data Officer Survey2017 – Nordics
Through 2019, 90% of large organizationswill have hired a Chief Data Officer.
By 2020, 80% of large enterprises will havean office of the Chief Data Officer fullyimplemented.
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Core Responsibilities of CDOs Today
1. Business Analytics
2. Data Quality
3. Digitalization
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Focus Areas for CDOs in 2018
1. Digitalization
2. Business Analytics
3. Compliance
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Areas supported by the CDO
Innovation Leads!
Enterprise andCompliance are
together at secondplace.
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PwC Chief Data Officer Offering
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PwC’s The Chief Data Officer Offering
21-22 november 2017Kunskapsdagarna Göteborg 201718
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