3 Reasons to Strategically Plan for Service

11
3 Reasons Why Every Service Organization Should Strategically Plan for Service PTC Service Lifecycle Management

description

Get the best service outcomes only by planning for them. This eBook tells you how.

Transcript of 3 Reasons to Strategically Plan for Service

Page 1: 3 Reasons to Strategically Plan for Service

3 ReasonsWhy Every Service

Organization Should

Strategically Plan for Service

PTC Service Lifecycle Management

Page 2: 3 Reasons to Strategically Plan for Service

Today’s global marketplace expects you to deliver not only a quality product, but a valued service experience.

2

Page 3: 3 Reasons to Strategically Plan for Service

As a service leader, you know that’s not easy. Simply planning for service isn’t enough. Why?

3

Page 4: 3 Reasons to Strategically Plan for Service

Reason #1You can never know how accurately a customer will operate their product.

4

Page 5: 3 Reasons to Strategically Plan for Service

Reason #2You can never know exactly what will go wrong with the product.

5

Page 6: 3 Reasons to Strategically Plan for Service

Reason #3You can never know precisely when or where a service need will arise.

6

Page 7: 3 Reasons to Strategically Plan for Service

7

The truth? There’s no “one size fits all” in service.

Page 8: 3 Reasons to Strategically Plan for Service

Your service people need the service information necessary to manage those unpredictable service complexities.

8

Page 9: 3 Reasons to Strategically Plan for Service

And though you can’t precisely predict, you can be properly prepared.

9

Page 10: 3 Reasons to Strategically Plan for Service

How? By strategically planning for service.

10