3 principles of emotional intelligence
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Transcript of 3 principles of emotional intelligence
Know Thyself – Socrates
Norms for TRUST
Trust yourself.
Resonate with the conversation.
Understand different perspectives.
Set your mind on the possibilities.
Transform yourself.
Looking Back to Look Ahead Where are we going?
Let’s Think
The capacity to know oneself and to know others is an inalienable part of the human condition,
as is the capacity to know objects or sounds,
and it deserves to be investigated no less than these other "less charged" forms.
Howard Gardner (1983, p. 243) Frames of Mind
3 Concepts
1) Attunement2) Empathic Accuracy3) Looping
- From Daniel Goleman’s Social Intelligence
Attunement: what is it?
- Paying attentionto another’s feelings.-Tuning in to feelings and noticing emotions.
-From Daniel Goleman’s Social Intelligence
Empathic Accuracy: what is it?- The degree of accuracy whennoticing, reflecting restating other’s emotions.-From Daniel Goleman’s Social Intelligence
Looping: what is it?- The creation and maintenance of aloop of emotional feedback through verbal and nonverbal signals
Trust Makes All the Difference!Trusted Coaching, © 2009
Relationship-focused
Creativity-focusedLogic-focused
Task-focused
CommunicationStyles
Communication Styles Adapted from Marilyn Tabor’sCoaching for Excellence
Trust Makes All the Difference!Trusted Coaching, © 2009
Task-Focused- Listens for closure- Tells, directs, gives answers- Impatient - Desires control
Relationship-Focused - Listens for social interaction- Gives advice, drifts off-focus- Overly sensitive- Desires personal connectedness
Logic-Focused - Listens for intellectual rigor- Lectures, gives solutions - Judgmental - Desires debate, detached from feelings
Creativity-Focused - Listens for creative variety- Talks in multiple directions - Non-traditional - Desires open-endedness
Communication Styles Adapted from Marilyn Tabor’sCoaching for Excellence
Communication Styles Adapted from Marilyn Tabor’sCoaching for Excellence
Trust Makes All the Difference!Trusted Coaching, © 2009
Communication Styles Adapted from Marilyn Tabor’sCoaching for Excellence
CommunicationStyles
Task-Focused- Prefers directness & brevity- speaks clearly and to the point- Interested in results and efficiency- Natural at facts and details
Relationship-Focused - Prefers a friendly, verbal style- Seeks face-to-face interaction- Interested in people and relationships- Natural at discussing feelings
Logic-Focused - Prefers logic and reasoning- Asks, deep, probing questions- Interested in knowledge and theory- Natural at planning
Creativity-Focused - Prefers imaginative possibilities- Shows tolerance for ambiguity- Interested in brainstorming - Natural at problem-solving
Traits – Eye contactSmiling Nodding Other positive nonverbals
Visit www.trustedcoaching.com Email [email protected] 909-921-4338
•Sometimes all we need is to be listened to.
•Sometimes all we need is to be listened to.
•I learned from my partner. She’s been through tough things and that made me appreciative.
•If I’m quiet and listen, I can learn.
•I’m a talker.
•Prayer first.
•I had to yield and give up control.
•It’s important to repeat back what people say to check if you have it correct.
•Sometimes we take our life for granted.
•Sharing information we know can help others.
•Go to the source.
•Listening is a skill that must be practiced.
•You have to be physically, emotionally, and mentally involved in the discussion.
•It’s important to focus on the positive.
•It feels good to talk about yourself.
•We share so many similarities.
•Sharing and listening gets easier once you start the conversation.
•Two minutes goes fast when you talk from your heart.
• Hope