3. Introduction to Project Mamagement PM0001 Sem-3

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    Sikkim Manipal University Introduction toProject Management PMB0001

    INTRODUCTION TO PROJECT MANAGEMENT -PM0001

    MBA SEMESTER 3ASSIGNMENT (SET 1)

    Q1. What are the various types of models followedin project management?

    Ans: Project management: is the discipline of

    planning, organizing, andmanagingresources to bring

    about the successful completion of specific project goalsand objectives. It is sometimes conflated withprogram

    management, however technically a program is actually

    a higher level construct: a group of related and

    somehow interdependent projects.

    Aprojectis a temporary endeavor, having a definedbeginning and end (usually constrained by date, but can

    be by funding or deliverables), undertaken to meet

    unique goals and objectives, usually to bring about

    beneficial change or added value. The temporary nature

    of projects stands in contrast to business as usual (or

    operations) which are repetitive, permanent or semi-

    permanent functional work to produce products or

    services. In practice, the managementof these two

    systems is often found to be quite different, and as such

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    http://en.wikipedia.org/wiki/List_of_academic_disciplineshttp://en.wikipedia.org/wiki/Planninghttp://en.wikipedia.org/wiki/Organizinghttp://en.wikipedia.org/wiki/Managinghttp://en.wikipedia.org/wiki/Resourceshttp://en.wikipedia.org/wiki/Program_managementhttp://en.wikipedia.org/wiki/Program_managementhttp://en.wikipedia.org/wiki/Projecthttp://en.wikipedia.org/wiki/Business_operationshttp://en.wikipedia.org/wiki/Business_operationshttp://en.wikipedia.org/wiki/Managementhttp://en.wikipedia.org/wiki/Planninghttp://en.wikipedia.org/wiki/Organizinghttp://en.wikipedia.org/wiki/Managinghttp://en.wikipedia.org/wiki/Resourceshttp://en.wikipedia.org/wiki/Program_managementhttp://en.wikipedia.org/wiki/Program_managementhttp://en.wikipedia.org/wiki/Projecthttp://en.wikipedia.org/wiki/Business_operationshttp://en.wikipedia.org/wiki/Business_operationshttp://en.wikipedia.org/wiki/Managementhttp://en.wikipedia.org/wiki/List_of_academic_disciplines
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    requires the development of distinct technical skills and

    the adoption of separate management.

    Project management model:

    The six phases are:

    Define: The project is discussed fully with all the

    stakeholders and the key objectives are identified. The

    costs and timescales are also established at this stage

    and there is often a feasibility study as well. This stage

    is complete when the project brief has been written and

    agreed.

    Plan: An initial plan is developed. Planning is an

    ongoing activity because the plan is the basis for

    reviews and revision when necessary, depending on

    how the project progresses.

    Team: The team members are usually involved in

    developing the plan and are often able to contribute

    specialist knowledge and expertise. The building of this

    team and its motivation and leadership also continue

    until the project is finished.

    Communications: should take place continuously, both

    within the project team and between the project team

    and stakeholders in the project, including anyone who

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    contributes to achievement of the outcomes. Some

    communications will be through formal reporting

    procedures but many will be informal.

    Control: Implementation takes place during the control

    stage (stage 4 in the model). During this stage, the

    tasks and activities of the team will be monitored

    against the plan to assess the actual progress of the

    project against the planned progress. Control is

    essential to ensure that the objectives are met withinthe scheduled timescales, budgeted costs and quality.

    Regular reviews are usually held to enable the plan to

    be revised and for any difficulties that emerge to be

    resolved.

    Review and exit: The review is held to evaluate

    whether all the intended outcomes of the project have

    been met. It is also important because it enables

    information to be gathered about the processes used in

    carrying out the project from which lessons can be

    learned for the future. The exit from the project has to

    be managed to ensure that:

    any outstanding tasks are completed;

    all activities that were associated with the project

    are discontinued;

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    All resources are accounted for, including any that

    remains at the end and have to be transferred or sold

    to someone else.

    Many projects evolve through a series of loops of

    planning, acting, reviewing and re planning. It is

    important to think of planning as a continuous activity

    rather than something that can be completed once and

    used without change for the duration of the project.

    Expect change and allow scope to change or modify the

    plan.

    Q2. How can we do a risk mitigation processplanning for a software project?

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    Ans: Project risk management is the systematic process

    of identifying, analyzing, and responding to project risk.

    It includes maximizing the probability and consequences

    of positive events and minimizing the probability and

    consequences of events adverse to project objectives. It

    includes the processes of risk management planning,

    risk identification, qualitative risk analysis, quantitative

    risk analysis, risk response planning, and risk monitoring

    and control.

    Business challenge

    Risk mitigation is a major challenge that many

    organizations fail to fully understand or implement.

    Focusing on risk mitigation at the right stage of aproject will increase the likelihood of successful delivery

    by more than 50%. Many solutions have to be re-worked

    because technical risks were not mitigated in the early

    stages of a development. Building a system on a soft

    foundation, typically, will mean a collapse later in the

    lifecycle.

    Solution

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    To maintain an approach that focuses on regular risk

    mitigation throughout the project lifecycle. During

    planning or assessment of an iteration or sprint, help

    identify risks and implement plans that minimize thoserisks as early as possible. One way to reduce technical

    risk, for example, is to implement architecturally

    significant requirements in the beginning stages of a

    projects lifecycle and prove that they work.

    This approach involves a full risk assessment every fewweeks, and the development of plans that focus on

    producing executable code to minimize risk. Involving

    key stakeholders in these reviews helps address project-

    wide risks effectively.

    Provide training, coaching and support throughout theimplementation of our iterative risk-mitigation

    approach:

    Utilizing precise practices to conduct project health

    checks that determine the state of the project and

    identify risk

    Defining an integrated risk assessment plan to

    compute and prioritize risks by order of magnitude

    Separating risk identification from identifying risk

    mitigation and risk response strategies, and

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    demonstrate how to build them directly into the

    project plan

    Collaboration overview

    Risk identification workshops

    Iteration planning sessions

    Iteration assessment sessions

    Active mentoring of teams to guarantee a focus on

    risk mitigation

    Sample implementation

    To realize more agile software project lifecycle would

    improve delivery capability and reduce risk. We should

    modernize the approach to software development by

    implementing Essential Unified Process (EssUP)practices.

    These are the factors we can use for risk mitigation of

    software projects

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    Benefits

    By fully incorporating risk mitigation into project life

    cycle, we can:

    Mitigate risks early to give the project a solid

    foundation

    Ensure shared ownership of risk by the whole

    project team

    Enable continuous risk tracking, providing better

    visibility of project and team dependencies

    Be able to record risks and plot trends over time to

    identify issues that need to be addressed

    Integrate risk management into project plan

    Q3. Explain the importance of work breakdownstructure and scope statement in projectmanagement:

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    Ans: Work breakdown structure:

    A complex project is made manageable by first breaking

    it down into individual components in hierarchicalstructure, known as the work breakdown structure, or

    the WBS. Such a structure defines tasks that can be

    completed independently of other tasks, facilitating

    resource allocation, assignment of responsibilities, and

    measurement and control of the project.

    The word breakdown structure can be illustrated in a

    block diagram:

    Because the WBS is a hierarchical structure, it may beconveyed in outline form:

    LEVE LEVEL-2 LEVEL-3

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    L-1

    TASK

    1

    SUBTASK

    1.1

    Work package

    1.1.1

    Work package

    1.1.2

    Work package

    1.1.3

    SUBTASK

    1.2

    Work package

    1.2.1

    Work package

    1.2.2

    Work package

    1.2.3

    TASK

    2

    SUBTASK

    2.1

    Work package

    2.1.1

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    Work package

    2.1.2

    Work package

    2.1.3

    Work Breakdown Structure Outline:

    Terminology for Different Levels

    Each organization uses its own terminology for

    classifying WBS components according to their level in

    the hierarchy. For example, some organization refers to

    different levels as task, sub tasks, and work packages,as shown in the above outline. Others use the terms

    phases, entries, and activities.

    Organization by Deliverables or Phases

    The WBS may be organized around deliverables or

    phases of the project life cycle. Higher levels in the

    structure generally are performed by individual, though

    a WBS that emphasizes deliverables does not

    necessarily specify activities.

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    Level of Detail

    The breaking down of a project into its component parts

    facilitates resource allocation and the assignment ofindividual responsibilities. Care should be taken to use a

    proper level of detail when creating the WBS. On the

    one extreme, a very high level of detail is likely to result

    in micro management. On the other extreme, the tasks

    may become to large to manage effectively. Defining

    tasks so that their duration is between several days and

    a few months works well for most projects.

    WBSs Role in Project Planning

    The work breakdown structure is the foundation of

    project planning. It is developed before dependencies

    are indentified and activity durations are estimated. The

    WBS can be used to identify the tasks in the CPM and

    PERT project planning models.

    Scope statement in project management

    The Scope Statement provides a common

    understanding of the project among stakeholders. Some

    organizations create a separate Scope Statement

    Document while others make it a part of the Project

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    Charter or Project Plan.

    The preliminary Project Scope Statement specifies what

    should be the goals and objectives of the project and

    what needs to be accomplished for the project.

    A project scope statement includes the following:

    Project and Product Objectives

    Product Acceptance Criteria

    Project Boundaries

    Assumptions and Constraints

    Project Requirements and Deliverables

    Initial Defined Risk

    Schedule

    Work breakdown structure

    Summary of Budget

    Configuration Management

    The preliminary project scope statement can be created

    on the basis of the information from the client side. Theinputs used here are:

    The project charter,

    The project statement of work (SOW)

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    The enterprise environmental factor

    The organizational process assets

    Project Management Methodology (PMM) helps the

    project managers in developing and controlling changes

    to the preliminary project scope statement.

    Project Scope management

    A clear and well defined scope is very important for the

    completion of any minor or major project on time.

    Project Scope Management comprises five processes:

    Scope Planning

    Scope Definition

    Create work break down structure

    Scope Verification

    Scope Control

    Scope interface

    The Scope Management Plan should be part of the

    Project Plan.

    Assignment Answers for ProjectManagement - 2

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    Q1. What are the various methods of demandforecasting? Explain in detail with some practicaltools

    Ans: Demand forecasting is the activity of estimating

    the quantity of a product or service that consumers will

    purchase. Demand forecasting involves techniques

    including both informal methods, such as educated

    guesses, and quantitative methods, such as the use of

    historical sales data or current data from test markets.Demand forecasting may be used in makingpricing

    decisions, in assessing future capacity requirements, or

    in making decisions on whether to enter a new market.

    Necessity for forecasting demand:

    Often forecasting demand is confused with

    forecasting sales. But, failing to forecast demand

    ignores two important phenomena. There is a lot of

    debate in demand-planning literature about how to

    measure and represent historical demand, since the

    historical demand forms the basis of forecasting. The

    main question is whether we should use the history of

    outbound shipments or customer orders or a

    combination of the two as proxy for the demand.

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    http://en.wikipedia.org/wiki/Pricinghttp://en.wikipedia.org/wiki/Market_entryhttp://en.wikipedia.org/wiki/Pricinghttp://en.wikipedia.org/wiki/Market_entry
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    Methods:

    No demand forecasting method is 100% accurate.

    Combined forecasts improve accuracy and reduce the

    likelihood of large errors.

    Methods that rely on qualitative assessment

    Forecasting demand based on expert opinion. Some of

    the types in this method are,

    Unaided judgment

    Prediction market

    Delphi technique

    Game theory

    Judgmental bootstrapping

    Simulated interaction

    Intentions and expectations surveys

    Conjoint analysis

    Methods that rely on quantitative data

    Discrete Event Simulation

    Extrapolation

    Quantitative analogies

    Rule-based forecasting

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    http://en.wikipedia.org/wiki/Prediction_markethttp://en.wikipedia.org/wiki/Delphi_methodhttp://en.wikipedia.org/wiki/Game_theoryhttp://en.wikipedia.org/wiki/Conjoint_analysis_(in_marketing)http://en.wikipedia.org/wiki/Extrapolationhttp://en.wikipedia.org/wiki/Prediction_markethttp://en.wikipedia.org/wiki/Delphi_methodhttp://en.wikipedia.org/wiki/Game_theoryhttp://en.wikipedia.org/wiki/Conjoint_analysis_(in_marketing)http://en.wikipedia.org/wiki/Extrapolation
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    science and technology development, covering such

    topics as scientific breakthroughs,population control,

    automation, space progress, war prevention and

    weapon systems. Other forecasts of technology weredealing with vehicle-highway systems, industrial robots,

    intelligent internet, broadband connections, and

    technology in education.

    Later the Delphi method was applied in other areas,

    especially those related to public policy issues, such as

    economic trends, health and education. It was also

    applied successfully and with high accuracy in business

    forecasting.

    Prediction markets

    Prediction markets (also known as predictive

    markets, information markets, decision markets, idea

    futures, event derivatives, or virtual markets) are

    speculative markets created for the purpose of making

    predictions. Assets are created whose final cash value is

    tied to a particular event (e.g., will the next US

    president be a Republican) or parameter (e.g., total

    sales next quarter). The current market prices can then

    be interpreted as predictions of the probability of the

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    http://en.wikipedia.org/wiki/Population_controlhttp://en.wikipedia.org/wiki/Automationhttp://en.wikipedia.org/wiki/Speculationhttp://en.wikipedia.org/wiki/Population_controlhttp://en.wikipedia.org/wiki/Automationhttp://en.wikipedia.org/wiki/Speculation
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    expanded to treat a wide class of interactions, which are

    classified according to several criteria. Today, "game

    theory is a sort of umbrella or 'unified field' theory for

    the rational side of social science, where 'social' isinterpreted broadly, to include human as well as non-

    human players (computers, animals, plants)"

    Extrapolation:

    In mathematics, extrapolation is the process of

    constructing new data points outside a discrete setof

    known data points. It is similar to the process of

    interpolation, which constructs new points between

    known points, but the results of extrapolations are often

    less meaningful, and are subject to greateruncertainty.It may also mean extension of a method, assuming

    similar methods will be applicable. Extrapolation may

    also apply to human experience to project, extend, or

    expand known experience into an area not known or

    previously experienced so as to arrive at a (usually

    conjectural) knowledge of the unknown (e.g. a driver

    extrapolates road conditions beyond his sight while

    driving).

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    http://en.wikipedia.org/wiki/Game_theory#Types_of_gameshttp://en.wikipedia.org/wiki/Mathematicshttp://en.wikipedia.org/wiki/Discrete_sethttp://en.wikipedia.org/wiki/Interpolationhttp://en.wikipedia.org/wiki/Uncertaintyhttp://en.wikipedia.org/wiki/Methodhttp://en.wikipedia.org/wiki/Experiencehttp://en.wikipedia.org/wiki/Game_theory#Types_of_gameshttp://en.wikipedia.org/wiki/Mathematicshttp://en.wikipedia.org/wiki/Discrete_sethttp://en.wikipedia.org/wiki/Interpolationhttp://en.wikipedia.org/wiki/Uncertaintyhttp://en.wikipedia.org/wiki/Methodhttp://en.wikipedia.org/wiki/Experience
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    Q2. What are the methods of financial appraisal?

    Ans: from the financial viability viewpoint, the

    selection of projects to be implemented will be based on

    the stream of cash flows (both inflows and outflows), for

    which estimates are worked out as noted in the

    preceding section. The method to be used will depend

    on the selection criteria to be decided by the

    management.It is important to keep in mind the points that need

    to be considered while estimating the costs incurred and

    the income realized from the project in the consecutive

    years of the project operation. These points are as

    under:

    1.All costs and incomes (benefits) need to be

    measured in terms of cash flows. This means that

    that all non cash charges or expenses like

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    depreciation should be added back to the PAT to

    arrive at net cash flows.

    2. The net cash flow accrues to the firm only after

    paying tax. Hence, net cash flow must be

    computed in post- tax terms.

    3. For an additional project being considered by an

    company which is already in operation, only the

    incremental cash flows arising out of the

    additional project should be considered.

    With the above mentioned points I the

    background, we can broadly divide the financial

    viability criteria in two categories as under:

    Discounting criteria These criteria consider the

    time value of money. The discounting rate to be

    used for this computation is popularly accepted

    as the cost of capital in percentage (k). Cost of

    capital can be defined as the minimum discount

    rate that must be earned on a project keeping

    the market value of the firm constant. Another

    understanding of the cost of capital is that it is

    the expected rate of return offered to the

    investors by the equivalent risk investments

    traded in the capital markets. A brief description

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    of cost of capital is given in the succeeding

    section.

    Non discounting criteria - These criteria do not

    consider the time value of money i.e. the future

    years cash flows are considered on the same

    footing as the investment / cash flows in the

    initial year / years.

    A. Discounting criteria:

    The different discounting techniques are:

    Net Present Value (NVP)

    NVP is the present algebraic value of all future

    cash flow discounted at k.

    The formula for NPV is

    Note: If summation is made from

    t= 1 to t = N, Initial investment

    t will be subtracted from RHS of the equation

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    Where CFt = Cash flow in year t, t varying from 0 to N

    i.e. the no. of years of project life.

    Cash inflow taken as (+) and Cash outflow taken as(-)

    CF0 will be the investment made in year 0 and will

    be (-), the investments may continue to be made in

    year 1, year 2 etc. in which case CF1, CF2 etc.

    Will be entered accordingly in the equation

    k= Cost of capital (computation of k is discussed in

    subsequent section.

    k reflects the risk of the project.

    The project is accepted if NPV is (+)

    Rejected if NPV is (-)

    Point of indifference if NPV = 0

    If there are 2 or more mutually exclusive projects,

    the one with the higher NPV is selected. It can be

    noted that the NPV decreases as the cost of capitalincreases, can increases as the cost of capital

    decreases.

    Modified NPV (NPVn)

    The assumption in the NPV method above is that

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    the cash flows are reinvested at a rate of return

    equal to k i.e. cost of capital. In case the

    reinvestment rate is r, then the Terminal Value

    (TV) of the cash inflows of the project has to becomputed, then the TV has to be reduced to its

    present value and the NPV will be equal to the

    present value of TV minus the present investment

    (assuming the entire investment is made in year 0).

    The formula for modified NPV (denoted as NPVn) is

    I = investment outlay

    It can be noted that if the reinvestment rate is

    higher than the cost of capital, the NPVn will be

    higher than NPV and vice versa.

    Internal Rate of Return (IRR)

    The IRR is the discount rate (k) at which NPV=0

    By way of a formula, the IRR is the value of k

    derived from the equation hereunder:

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    The IRR is also known as yield on investment,

    marginal efficiency of capital, marginal productivity

    of capital etc.

    Although the IRR can be considered as the case forNPV=0, we must understand the differences

    between the implication of NPV and IRR.

    In the NPV method, k is taken as the cost of capital

    which is determined based on the factors external

    to the project proposal. In the IRR method, the

    discount rate is the rate of return based on the

    factors that are internal to the project proposal.

    The company sets a cut off rate for comparing with

    the IRR computed. The project is accepted if IRR is

    greater than the cut off rate. For more than one

    project being evaluate, the project with the highest

    IRR is selected.

    Modified IRR (IRRn)

    The IRR method shown above is based on the

    assumption that the cash inflows of the project arereinvested at the same IRR rate. If the reinvestment

    rate (r) is different, then the modified IRR i.e. IRRn

    is to be computed after calculating TV as explained

    in the NPVn method above. The formula for IRRn is

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    Here, TV is the terminal value of cash inflowsexpected from the project i.e.

    And PVC is the present value of the costs

    associated with the project i.e.

    Benefit cost ratio (BCR, also known as Profitability

    index PI)

    This is the ratio of the present value of future cash

    benefits to the initial investment. The present value

    of future cash benefits is computed using the same

    Time-value of money technique used in the NPV

    method. The NPV method computes the differences

    between the present value (PV) of the future cash

    benefits and the initial investment, whereas the

    BCR method calculated the ratio of future cash

    benefits to the initial cash flow. The formula for BCR

    is thus:

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    The project is Accepted if BCR > 1

    Rejected if BCR < 1

    Point of indifference if BCR = 1

    If there are two or more projects being evaluated,

    the one with the highest BCR will be selected.

    Net benefit cost ratio (NBCR)

    The formula for NBCR id

    NBCR = BCR 1

    It measures the ratio of the net benefit of the

    project rather than the gross benefit. It is

    advantageous when capital rationing is used.

    The project is Accepted if NBCR is +ve

    Rejected if NBCR is vePoint of indifference if NBCR = 0

    In case of more than one project, the project with

    the highest +ve NBCR is selected.

    Discounted Payback Period

    In this method, the present value of future cash

    flows are calculated and added. The number of

    years for which this total becomes equal to the

    initial investment I is considered as the payback

    period. This can include a fraction of the year. This

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    payback period is compared to the payback period

    set as the standard for accepting the project.

    If the discounted payback period is less than the

    standard, the project is accepted. If it is more thanthe standard, the project is rejected.

    B. Non - discounting Criteria;

    The different non discounting techniques are

    Payback PeriodHere, the future annual cash flows are algebraically

    added without considering the timevalue of

    money. If the annual cash inflows are equal,

    Then

    The criteria foe project selection is the same as the

    mentioned under

    Discounted payback period

    Average Rate of Return (ARR, also called

    Accounting Rate of Return)

    The formula is

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    A project with a higher rate of ARR is preferred.

    3. What do you mean by social cost benefit

    analysis? Explain with a example.

    Ans: Cost-benefit analysis is a term that refers both

    to:

    Helping to appraise, or assess, the case for a

    projector proposal, which itself is a process known

    asproject appraisal; and

    An informal approach to making economic decisions

    of any kind.

    Under both definitions the process involves, whether

    explicitly or implicitly, weighing the total expected costs

    against the total expected benefits of one or more

    actions in order to choose the best or most profitableoption. The formal process is often referred to as either

    CBA (Cost-Benefit Analysis) or BCA (Benefit-Cost

    Analysis).

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    http://en.wikipedia.org/wiki/Projecthttp://en.wikipedia.org/wiki/Project_appraisalhttp://en.wikipedia.org/wiki/Projecthttp://en.wikipedia.org/wiki/Project_appraisal
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    rail to a large fraction of passengers using the road

    transport in Delhi. It reduces the travel time of people

    using the road and Metro, number of accidents on roads

    and the atmospheric pollution.The financial cost-benefit ratio of the Metro is

    estimated as 2.30 and 1.92 at 8 percent and 10 percent

    discount rates respectively while its financial internal

    rate of return is estimated as 17 percent. The financial

    evaluation of the Metro is done considering the financial

    flows of the project comprising the annual revenue

    earned and flows of investments and operation and

    maintenance costs. The shares of debt, equity and

    internal resource mobilization in investments made on

    Metro are 60, 30 and 10 percent, respectively.

    The social cost-benefit analysis of the Metro

    requires the identification of benefits and the economic

    agents affected by it. The incremental changes in the

    incomes of various economic agents: passengers,

    transporters, public and government and unskilledlabour due to the Metro could be estimated by

    considering the Delhi economy with and without the

    Metro. It is found that there are income gains to the

    government, public, passengers and unskilled labour

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    while there are substantial income losses to the

    transporters because of the Metro.

    The estimated NPSB of the Metro at 2004-05 prices

    and the 8 percent social time preference rate for theIndian economy is Rs. 419979.6 million. The social rate

    of return on investment in the Metro is as high as 22.7

    percent.

    Social cost-benefits of Delhi Metro

    Savings in travel time

    Due to reduction in travel time for Metro passengers

    Reduction in accidents

    Reduction in the number of vehicles on road

    Savings in fuel consumption

    Reduction in air pollution

    Savings in passenger time

    Savings due to fewer accidents

    Savings in vehicular operating costs due to the

    decongestion effectSavings in Capital and Operating Cost of Diverted

    vehicles

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