3 Insights to Prevent EMC Documentum Downtime
-
Upload
reveille-software -
Category
Technology
-
view
587 -
download
1
description
Transcript of 3 Insights to Prevent EMC Documentum Downtime
![Page 1: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/1.jpg)
What Do You Know
About Your
Documentum
System?
![Page 2: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/2.jpg)
Do You Know….
2
•Your processor load, memory usage & disk space?
•Your overall server health?
![Page 3: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/3.jpg)
Do You Know….
3
•If your Documentum system is available?
•How many users are on it?
•What transactions are they executing?
![Page 4: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/4.jpg)
•If your system is operating at peak performance?
•How long it takes to check out a document?
•If you are meeting your SLAs?
Do You Know….
4
![Page 5: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/5.jpg)
Without Deep Documentum Insight...
5
Firefighting & lengthy troubleshooting becomes the norm
Users become disenchanted due to missed SLA’s & productivity suffers
App support is stuck in reactive mode & planning is difficult
![Page 6: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/6.jpg)
Preventing Downtime a Top Concern
* “Content Management Environment” Survey, Reveille Software at EMC World 2014
6
Improving/reporting
service levels
Performance tuning
Preventing
downtime
Increasing end-user
experience visibility
Regulatory/audit
compliance
Reducing support
tickets/Ops costs
Protecting docs
against theft/
unauthorized use
In a Reveille survey of Documentum users at EMC World 2014, preventing
downtime was cited as a top concern
![Page 7: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/7.jpg)
3 Metrics to Prevent Downtime Deep application insight
![Page 8: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/8.jpg)
Critical Metrics to Monitor
Ensure Documentum Availability
3 Response
Times
1 Server Health
2 System Usage
8
Peak Documentum Availability
![Page 9: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/9.jpg)
Server Health Metrics
• Repository space available
• CPU Usage
• Memory Consumption
9
Managing underlying server metrics ensures a solid
physical/virtual foundation for your Documentum environment
![Page 10: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/10.jpg)
1 Server Health Metrics
10
![Page 11: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/11.jpg)
System Usage Metrics
Understand all end user activity & system processing,
such as:
• Content Server Active/Total Sessions
• Content Server App Activity Count
• ACS Requests
• BAM Job Counts
• BOCS Request Counts
• CTS Queued & Total Task Counts
• xPLORE Pending & Processing Counts
• JVM Session Counts
11
![Page 12: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/12.jpg)
2 System Usage Metrics
12
![Page 13: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/13.jpg)
Response Time Metrics
• End User Response Times for your key client
apps such as D2, xCP, WebTop, Mobile
• API Performance
• Database Query Response Times
• Repository Transaction Performance
• Document Transformation Times
13
Understand expected response times for both user
transactions & common processes
![Page 14: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/14.jpg)
3 Response Time Metrics
14
![Page 15: 3 Insights to Prevent EMC Documentum Downtime](https://reader034.fdocuments.us/reader034/viewer/2022050805/55860525d8b42a3d6b8b4775/html5/thumbnails/15.jpg)
Thank You
Take a Product Tour:
http://reveillesoftware.com/product-tour/
15
user/ReveilleSoftware
@ReveilleSoftwre
company/Reveille-Software
/ReveilleSoftware