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    MPACT modules consist of focused, in-depth training content that can be consumed in about 1

    EMC Global Education IMPACT Home

    Welcome to SnapView Foundations

    Complete Cou

    update your on

    complete statu

    Course Description

    Start Training Run/Download the PowerPoint presentation

    Student Resource Guide Training slides with notes

    Assessment Must be completed online(Note: Completed Assessments will be reflected online within 24-48 hrs.)

    For questions or support please contact Global Education

    2004

    EMC Corporation. All rights reserved.

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    Start training by selecting the best mode for you ...... run online or download for local execution.

    EMC Global Education IMPACT Start Training

    SnapView Foundations

    Click on the following links:

    Introduction to Enterprise Business Continuity - Part 1(Note: This part of the training also appears in the SRDF Foundations,

    TimeFinder Foundations, and the MirrorView & SAN Copy Foundations

    courses. If you have previously taken this portion of the training, please

    proceed to Part 2 below.)

    SnapView Foundations - Part 2

    For questions or support please contact Global Education

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    Link to Knowledgelink to update your transcript and indicate that you have completed the course

    EMC Global Education IMPACT Course Completion

    Snapview Foundations

    Course Completion Steps:

    1. Logon to Knowledgelink (EMC Learning management system).

    2. Click on 'My Development'.

    3. Locate the entry for this learning event you wish to complete.

    4. Click on the complete icon [ ].

    Note: The Mark Complete button does not apply to items with the Type: Class, Dow

    or Assessment Test. Any item you cancel from your Enrollments will automatically

    Development Plan.

    Click here to link to Knowledgelink

    For questions or support please contact Global Education

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    If you have any questions, please contact us by email at [email protected]. Page 1 of 2

    Course Description

    SnapView Foundations - IMPACT

    EMC Global Education

    e-Learning

    This foundation level course provides participants with anintroduction to the CLARiiON-based Business ContinuitySolutions for local replication. The goal is to show the

    features, functionality and benefits of the SnapViewproduct.

    This course is part of the EMC Technology Foundations curriculum and is a pre-requisite to other learningpaths

    Course

    Number:MR-5WP-SNPVFD

    Method: IMPACT Duration: 1 hour

    Audience

    This course is intended for any person who:

    Educates partners and/or customers on the value of EMCs CLARiiON-based local BusinessContinuance solutions

    Provides technical consulting skills and support for EMC CLARiiON Business Continuanceproducts

    Analyzes a Customers business technology requirements and map them to CLARiiON BCsolutions

    Qualifies the value of EMCs CLARiiON local replication products

    Collaborates with customers as a storage solutions advisor

    Prerequisites

    The prerequisites listed are recommended and should be completed prior to attending class. Theprerequisite courses include:

    CLARiiON Foundations

    Prior to taking this course, participants should have strong understanding of IT concepts and a basic

    knowledge of storage concepts

    Course Objectives

    Upon successful completion of this course, participants should be able to:

    Explain the concepts and benefits of business continuity

    Describe the functional concepts of local replication on the CLARiiON storage platform

    Describe the benefits of local replication on the CLARiiON storage platform

    Identify the differences among the various EMC CLARiiON local replication solutions

    Modules Covered

    These modules are designed to support the course objectives. The following modules are includedin this course:

    Introduction to Enterprise Business Continuity

    SnapView Foundations

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    Course Description

    SnapView Foundations - IMPACT

    EMC Global Education

    e-Learning

    Labs

    Labs reinforce the information you have been taught. There are no labs associated with this course.

    Assessments

    Assessments validate that you have learned the knowledge or skills presented during alearning experience. This course includes the SnapView Foundations Assessment.

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    EMC Global Education

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    SnapView Foundations

    Welcome to SnapView Foundations. This course is divided into two parts. Part 1 will introduce Business Continuity

    Solutions. Part 2 provides an introduction to SnapView, EMCs Business Continuity Local Replication solution for

    CLARiiON.

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    Introduction to EnterpriseBusiness Continuity

    Part 1

    Welcome to Part 1 of SnapView Foundations. This section introduces Business Continuity Solutions. It starts with a

    basic definition, then shows the business requirements for Business Continuity, followed by the history of Data

    Protection as a key component to Business Continuity.

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    EMC Technology Foundations

    EMC Technology Foundations consists of AutoIS, SANproducts, NAS products and Storage Platforms, as well

    as advanced storage management software. EMC Technology supports the portfolio of end-to-end

    services designed to help accelerate theimplementation of Information Lifecycle Management(ILM).

    ILM uses EMC Technology to enable organizations tobetter and more cost-effectively manage, properlyprotect, achieve compliance and improve the availabilityof their business information in a way that ties varyinginformation usefulness to business goals and servicelevels.

    This course introduces the concept of Business Continuity and how EMC Technology supports this concept.

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    Introduction to Enterprise Business Continuity

    After completing this course, you will be able to:

    Explain the concept of Business Continuity

    List the benefits of Business Continuity regardingexpenses incurred as a result of downtime

    Explain how EMC uses Local and Remote mirroring inits storage methodologies to maintain data protection

    The objectives for this course are shown here. Please take a moment to read them.

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    What is Business Continuity?

    Business Continuity is the preparation for, response to,and recovery from an application outage that adversely

    affects business operations. Business Continuity Solutions addresses systems

    unavailability, degraded application performance, orunacceptable recovery strategies.

    Business Continuity remains at the top of every executives priority list. Yet executives find themselves in a financial

    tug-of-war between business continuity solutions and other projects competing for the limited resources. Fundamental

    to business continuity is the need to understand an organizations practices relative to the protection, availability and

    usability of data.

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    Loss Revenue

    Know the downtime costs per

    hour, day, two days...

    Loss Productivity

    Number of employeesimpacted X hours out Xburdened hourly rate

    Damaged Reputation

    Customers Suppliers Financial markets Banks Business partners

    Financial Performance

    Revenue recognition Cash flow Lost discounts (A/P) Payment guarantees Credit rating Stock price

    Other Expenses

    Temporary employees, equipment rental, overtime costs, extra shippingcosts, travel expenses...

    Why Business Continuity?

    Direct loss Compensatory payments

    Lost future revenue Billing losses Investment losses

    There are many factors that need to be considered when calculating the cost of downtime. A formula to calculate the

    costs of the outage should capture both the cost of lost productivity of employees and the cost of lost income from

    missed sales.

    Estimated average cost of 1 hour of downtime = (Employee costs per hour * Fraction employees affected by outage) +(Average Income per hour * Fraction income affected by outage).

    Employee costs per hour is simply the total salaries and benefits of all employees per week divided by the average

    number of working hours per week.

    Average income per hour is just the total income of an institution per week divided by the average number of hours per

    week an institution is open for business.

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    Business Continuity Obstacles of Availability

    Disaster (

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    Cost of Downtime Per Hour By Industry

    Source: AMR Research

    Investments

    Retail

    Insurance

    $0 $100,000 $200,000 $300,000 $400,000

    Telecom

    Banking

    Transportation

    Manufacturing

    The selection of a business continuance solution includes many factors, but the most important is typically the cost to

    invest in the solution. This cost can encompass hardware, software, floor space, people, time, etc.

    To put into perspective the cost to invest in a business continuance solution, it is important to understand the loss of

    revenue for downtime. AMR Research put together a chart based on industry category to demonstrate the dollars ofrevenue lost per hour of system downtime. A business continuance solution is an insurance policy for the protection of

    your data. Is losing or compromising the integrity of your companys critical information a risk you are willing to take?

    EMC PS is made up of experts who understand 24x7x365 continuous availability and the use of EMC systems and

    software to achieve it. They address information storage needs from a strategic perspective, and focus on the business

    requirements and the application of storage technology to address those requirements. EMCs consultants use a

    framework of proven processes and industry-leading best practices and methodologies. This framework addresses all

    phases of an enterprise solution and ensures a consistent and effective process for creating an information-centric

    infrastructure.

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    Business Continuity Starts with Data Protection

    Local Mirroring is a method for protecting data bymaintaining the data on two mirrored volumes within the

    same storage unit. Remote Mirroring is a method for protecting data by

    maintaining the data where the production data residesin one storage unit and the remote mirror resides in adifferent storage unit.

    Without the Data there is no Recovery!

    The technique that EMC has embraced for Data Protection is to use multiple copies of data. This is not a new idea.

    What EMC has brought to the table is new and unique, intelligent storage methodologies that:

    Replicate data internally within storage arrays, or externally across distances between storage arrays

    Facilitate and enable parallel access to data instances Allow users to perform various workloads without conflict

    Dramatically change the time, effort, risk, and complexity of remote business resumption

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    Data Protection with Disk Mirroring

    Standard Disk

    Mirrored Disk

    1991

    Remote Mirror

    1994

    Before Mirroring, the entire drive would be allocated for data and used by the operating system or application, and be

    unprotected in the event of a failure.

    Disk Mirroring introduced a technique in which data is simultaneously written to duplicate disks. If one of the disks

    fails, the system or application can continue without any loss of data or disruption in service.First introduced by EMC, Remote Mirroring extended the Data Protection across Storage Subsystems, protecting

    against a drive and subsystem failure. If a drive failed, access was only available on the secondary storage subsystem.

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    Multiple Mirrors - Multiple Uses

    Backups and Decision Support at Multiple Sites withFull Protection of Volumes and Data Centers

    Application BackupsApplication DevelopmentData Warehouse Extract

    Recovery Testing

    Application BackupsApplication DevelopmentData Warehouse Extract

    Recovery Testing

    High AvailabilityDisaster RestartHigh AvailabilityDisaster Restart

    Data Base IntegrityReporting

    Quality Assurance

    Data Warehouse Load

    Data Base IntegrityReporting

    Quality Assurance

    Data Warehouse Load

    BCVBCV

    BCVBCV

    Symmetrix BSymmetrix A

    Symmetrix BSymmetrix A

    1997Dynamic Disk

    Mirrors

    1997Dynamic Disk

    Mirrors

    1995Dual Remote

    Mirrors

    1995Dual Remote

    Mirrors

    2001Enterprise

    ConsistencyTechnology

    2001Enterprise

    ConsistencyTechnologyBCVBCV

    Dual Remote Mirroring offered local protection as well as the extended protection across storage subsystems. This

    offered local protection against a drive failure so access to data was not required to span the secondary storage

    subsystem.

    Dynamic Disk Mirroring introduced a technique in which a special disk device is dynamically mirrored to a mirroreddisk pair and split for Business Operations.

    Enterprise Consistency Groups introduce the ability to have a restartable point of consistency image across platforms.

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    EMC Business Continuity Solution Choices

    PowerPathPowerPathI/O Path Failover

    GeoSpanCluster

    CopyCrossTape Replacement

    ERMERM

    SDMM

    SRDF/ARReplication Automation

    SAN CopySRDF/A

    MirrorViewSRDFRemote Replication

    SNAPTimeFinder Clone

    SnapViewTimeFinderLocal Replication

    CLARiiONSymmetrixProduct Type

    Organizations are looking to ensure their information is protected during downtime. EMC sets the standard in business

    continuity hardware, software and services.

    TimeFinder is software that creates copies of production data for repurposing.SnapView is a point-in-time copy application on CLARiiON storage systems.

    TimeFinder Clone is point-in-time software for data stored on a Symmetrix.

    EMC Snap software offers space-saving, point-in-time "copies" for Symmetrix DMX.

    SRDF software maintains a duplicate copy of data across long distances.

    SRDF/A offers asynchronous remote replication solution for Symmetrix DMX.

    SRDF/AR automates point-in-time disaster restart using EMC TimeFinder.

    MirrorView is CLARiiON software that enables synchronous data mirroring.

    ERM simplifies and automates the management of local replication.

    CopyCross is an MVS software product that uses disk to emulate a tape device.

    GeoSpan integrates SRDF and Clusters automating disaster recovery.

    PowerPath is host-resident software that manages host-to-storage I/O data paths.

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    Business Continuity is a Core EMC Competency

    In-depth knowledge and experience Information management Mission critical environments BC planning and technology

    Disciplined and proven methodology

    Ability to provide objective site & platform roadmapsand recommendations

    Commitment to customer satisfaction

    Strategic alliances and partnerships

    EMC has been, and is, the recognized industry leader providing the highest level of recovery capabilities and business

    continuance solutions in the world today.

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    Course Summary

    Key Points covered in this course:

    The concept of Business Continuity

    The benefits of Business Continuity regarding expensesincurred as a result of downtime

    How EMC uses Local and Remote mirroring in itsstorage methodologies to maintain data protection

    Key points covered in this course are shown here. Please take a moment to review them.

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    Thank you for your attention. This ends Part 1 of the training session for SnapView Foundations.

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    SnapView Foundations

    Welcome to Part 2 of SnapView Foundations. The purpose of this course is to provide an introduction to SnapView,

    EMCs Business Continuity Local Replication solution for CLARiiON.

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    SnapView Foundations

    After completing this course, you will be able to:

    Describe the functional concepts of SnapView on theCLARiiON Storage Platform

    Describe the benefits of SnapView on the CLARiiONStorage Platform

    Identify the differences between the Local ReplicationSolutions available in SnapView

    The objectives for this course are shown here. Please take a moment to read them.

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    Allows parallel access to

    production data with SnapViewSnapshots and Clones

    Snapshots are point based snapsthat require only a fraction of thesource disk space

    Clones are a full volume copy butrequire equal disk space

    SnapView snapshots and clonescan be created and mounted in

    seconds and are read and writecapable

    Creates point-in-time views or point in time copies of logical volumes

    ECC/OEECC/OE Metro East

    SNAP

    Production

    Data

    Snapshot

    clone

    Report Generation

    Decision Support Tools

    Tape Backup

    CLARiiON

    EMC SnapView

    SnapView is a software product that runs on the EMC CLARiiON. Storage-based software, such as SnapView, has

    several advantages over host-based products. Since SnapView executes on the storage system, no host processing

    cycles are spent managing information. Storage-based software preserves your host CPU cycles for your business

    information processing and offloads information management to the storage system, in this case the CLARiiON.Additionally, storage-based SnapView provides the advantage of being a singular, complete solution that provides

    consistent functionality to all CLARiiON connected server platforms.

    EMC SnapView allows companies to make more effective use of their most valuable resource, information, by

    enabling parallel information access. Instead of traditional sequential information access that force applications to

    queue for information access, SnapView allows multiple business processes to have concurrent, parallel access to

    information.

    SnapView creates logical point-in-time views of production information though Snapshots and point-in-time copies

    through Clones. Snapshots use only a fraction of the original filesystem, while Clones require equal amounts of disk

    space.

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    SnapView Snapshots

    Uses Copy on First Write Technology Fast snapshots from production volume

    Takes a fraction of production space

    Remains connected to the production volume

    Creates snapshots instantly and areimmediately available

    Stores changed data from a defined point-in-time

    Utilizes production for unchanged data

    Offers multiple recovery points Up to eight snapshots can be established against a

    single source volume

    Snapshots of Clones are supported (up to eightsnapshots per Clone)

    Accelerates application recovery Snapshot roll back feature provides instant restore to

    source volume

    Productioninformation

    SnapSnap

    Snapshot

    Snapshot

    Snapshot

    Snapshot

    Snapshot

    Snapshot

    Snapshot

    Snapshot

    Pointer-based copy

    A SnapView snapshot is not a full copy of your information; it is a logical view of the original information based on

    the time the snapshot was created. Snapshots are created in seconds and can be retired when no longer needed.

    Snapshots can be created quickly and can be deleted at will.

    In contrast to a full-data copy, a SnapView snapshot is usually only a fraction of the original space. Multiple snapshots

    can be created to suit the need of multiple business processes. Secondary servers see the snapshot as an additional

    mountable disk volume. Other servers mounting a snapshot have full read/write capabilities on that data.

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    SnapView SnapView Terms

    Production host Server where customer applications execute

    Source LUNs are accessed from production host Utility to start/stop Snapshot Sessions from host provided -

    admsnap

    Snapshot access from production host is not allowed

    Backup (or secondary) host Host where backup processing occurs

    Offloads backup processing from production host

    Snapshots are accessed from backup host

    Backup media attached to backup host

    Backup host must be same OS type as production host forfilesystem access (not a requirement for image/raw backups)

    Some SnapView terms are defined here. The Production host is where customer production applications are executed.

    The Secondary host is where the snapshot will be accessed from.

    Any host may only have 1 view of a LUN active at any time. It may be the Source LUN itself, or one of the 8permissible snapshots. No host may ever have a Source LUN and a Snapshot accessible to it at the same time.

    If the snapshot it to be used for testing, or for backup using filesystem access, then the production host and secondary

    host must be running the same operating system. If raw backups are being performed, then the filesystem structure is

    irrelevant, and the backup host need not be running the same operating system as the production host.

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    SnapView - SnapView Terms

    Source LUN Production LUN this is the LUN from which Snapshots will be

    made

    Snapshot Snapshot is a frozen in time copy of a Source LUN

    Up to 8 R/W Snapshots per Source LUN

    Snapshot Cache Private area used to contain copy on first write data

    One Snapshot Cache per SP may be grown if needed

    All Snapshot Sessions owned by an SP share one SnapshotCache

    Each Source LUN with an active session is allocated one ormore Snapshot Cache LUNs

    The Source LUN is the production LUN which will be snapped. This is the LUN which is in use by the application,

    and will not be visible to secondary hosts.

    The snapshot is the point-in-time view of the LUN, and can be made accessible to a secondary host, but not to theprimary host, once a SnapView session has been started on that LUN.

    The snapshot cache (strictly 2 areas, for SPA and SPB) holds all the original data from the Source LUN when the host

    writes to a chunk for the first time. The area may be grown if extra space is needed. If it has been configured as too

    large an area, it may be reduced in size. Because each area in the cache is owned by one of the SPs, all the sessions

    that are owned by that SP use the same cache area. Shortly well see how the component LUNs of the cache area are

    allocated to Source LUNs.

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    SnapView SnapView Terms

    SnapView Session SnapView Snapshot mechanism is activated when a Session

    is started SnapView Snapshot mechanism is deactivated when a

    Session is stopped

    Snapshot appears off-line until there is an active Session

    Snapshot is exact copy of Source LUN when Session starts

    Source LUN can be involved in up to 8 SnapView Sessions atany time

    Multiple Snapshots can be included in a Session

    SnapView Session name Sessions have human readable names

    Compatibility with admsnap use alphanumerics, underscores

    Having a LUN marked as a Source LUN (happens when a Snapshot is created on a LUN) is a necessary part of the

    SnapView procedure, but it isnt all that is required. To start the tracking mechanism, and create a virtual copy which

    has the potential to be seen by a host, we need to start a session. A session will be associated with one or more

    Snapshots, each of which is associated with an unique Source LUN. Once a Session has been started, data will bemoved to the SnapView cache as required by the COFW mechanism. To make the Snapshot appear on-line to the host,

    it is necessary to activate the Snapshot.

    Sessions are identified by a Session name, which should identify the session in a meaningful way. An example of this

    might be Drive_G_8am. These names may be up to 255 characters long, and may consist of any mixture of

    characters. Remember, though, that utilities such as admsnap make use of those names, often as part of a host script,

    and that the host operating system may not allow certain characters to be used. Quotes, triangular brackets and other

    special characters may cause problems so it is best to use alphanumeric characters and underscores.

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    SnapView SnapView Sessions

    Start/stop Snapshot Sessions Can be started/stopped from Manager/CLI or from production

    host via admsnap Requires a Session name

    Ability exists to start session in simulation mode Tracks cache usage without actually engaging SnapView mechanism

    Enables customers to determine Snapshot Cache size requirements

    Snapshot Session administration List of active Sessions available

    From management workstation only

    Session statistics

    From management workstation only Snapshot Cache usage

    Performance counters

    Analyzer tracks some statistics

    With the Snapshot Cache configured, and snapshots created on the selected Source LUNs, the next step is to start the

    Snapshot Sessions. That procedure may be performed from the GUI, the CLI, or admsnap on the Production host. The

    user needs to supply a Session Name which will be used later to activate a snapshot.

    SnapView has a Simulation Mode feature tracking of data is performed, but no data is written to the Snapshot Cache.

    This feature allows the user to determine how much data is normally changed during a specified time interval, and plan

    the size of the Snapshot Cache accordingly.

    When Sessions are running, they may be viewed from the GUI, or information may be gathered by using the CLI. All

    sessions are displayed under the Sessions container in the GUI.

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    Chunk C

    Chunk B

    Active LUN

    Chunk A

    View into active LUNView into active LUNApplication

    I/O Continues

    Access toSnapView

    View into Snapshot LUNView into Snapshot LUN

    Snapshot Cache is a fractionSnapshot Cache is a fraction

    of source areaof source area

    SnapViewSnapshot Cache

    Snapshot Session

    When you create a snapshot, a portion of the previously created Snapshot Cache is zeroed and a mount point for the

    snapshot LUN is created. The newly created mount point is where the secondary host(s) will attach, and from where

    the snapshot will be accessed.

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    SnapView Copy on First Write

    Allows efficient utilization of copy space Uses a dedicated Snapshot Cache

    Snapshot Cache typically a fraction of Source LUN size for asingle Snapshot

    Saves original data chunks once only Chunks may be of a configurable size (not in 2.1 and later)

    2.1 and later uses a fixed 64 KB chunk

    Chunks are saved when theyre modified for the first time

    Allows consistent point in time views of LUN(s)

    The copy on first write mechanism involves saving an original data block into snapshot cache, when that data block in

    the active filesystem is about to be changed. The use of the term block here may be confusing, because this block is

    not necessarily the same size as that used by the filesystem or the underlying physical disk. Other terms may be used

    in place of block when referring to SnapView the official term is chunk .

    The block is saved only once per snapshot. SnapView allows multiple snapshots of the same LUN. This ensures that

    the view of the LUN is consistent, and, unless writes are made to the snapshot, will always be a true indication of what

    the LUN looked like at the time it was snapped.

    Saving only blocks that have been changed allows efficient use of the disk space available. Whereas a full copy of the

    LUN would use additional space equal in size to the active LUN, a snap may use as little as 10% of the space, on

    average. This depends on how long the snap needs to be available, and how frequently data changes on the LUN.

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    UpdatedChunk C

    Chunk B

    Active LUN

    Chunk A

    Access toSnapViewView into Snapshot LUNView into Snapshot LUN

    SnapViewSnapshot Cache

    OriginalChunk C

    View into active LUNView into active LUN

    First write to Chunk C,copy on first write

    is invoked

    Copy on First Write

    SnapView uses Copy On First Write process, and theoriginal chunk data is copied to the snapshot cache.

    SnapView uses a process called Copy On First Write when handling writes to the production data when a snapshot is

    running.

    For example, lets say a snapshot is active on the production LUN. When a host attempts to write to the data on theproduction LUN, the original Chunck C is first copied to the SnapView Snapshot Cache, then the write is processed

    against the production LUN. This maintains the consistent, point-in-time copy of the data for the ongoing snapshot.

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    UpdatedChunk C

    Chunk B

    Active LUN

    Chunk A

    Access toSnapViewView into Snapshot LUNView into Snapshot LUN

    SnapViewSnapshot Cache

    OriginalChunk C

    View into active LUNView into active LUNApplication

    I/OContinues

    Using a set of pointers, users can create a consistent point intime copy from Active and Snapshot. Minimal disk space wasused to create copy.

    Active Volume With Updated Snapshot Data

    Once the copy on First Write has been performed, the pointer is redirected to the block of data in the Snapshot Cache.

    This maintains the consistent point in time of the snapshot data while minimizing the additional disk space required to

    create the snapshot that is now available to another host for parallel processing.

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    SnapView Activating/Deactivating Snapshots

    Activating a Snapshot Makes it visible to secondary host

    Deactivating a Snapshot Makes it inaccessible (off-line) to secondary host

    Does not flush host buffers

    Keeps COFW process active

    The Snapshot needs to be activated. Until this step is performed, the snapshot is not visible to the host as a LUN.

    Activation may be performed from the GUI, from the CLI, or via admsnap on the Backup host. Deactivation of a

    snapshot makes it inaccessible to the Backup host. Normal data tracking continues, so if the snapshot is reactivated at

    a later stage, it will still be valid for the time that the session was started.

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    SnapView Business Continuance Volumes (Clone)

    Overall highest service level forbackup and recovery

    Fast sync on first copy, faster syncs on

    next copy Fastest restore from Clone

    Removes performance impact onproduction volume

    De-coupled from production volume

    100% copy of all production data onseparate volume

    Backup operations scheduled anytime

    Offers multiple recovery points Up to eight Clones can be established

    against a single source volume

    Selectable recovery points in time

    Accelerates application recovery Instantly restore from Clone, no more

    waiting for lengthy tape restore

    ProductionInformation

    CloneClone

    Clone

    Clone

    Clone

    Clone

    Clone

    Clone

    Clone

    Clone

    Full Volume Copy

    The advantage of Clones in certain situations is clear: Because the copies are physically separate, residing on different

    disks and RAID groups from the standard, there is no impact from competing I/O characteristics (such as a database

    application with highly random I/O patterns and a backup application with highly sequential I/O patterns running at the

    same time), and physical or logical (human or application error) loss of one will not affect the data contained in theother.

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    SnapView Clones and SnapView Snapshots

    Each SnapView Clone is a full copy of the source Creating initial Clone requires full sync Incremental syncs thereafter

    Clones may have performance improvements over snapshots in certainsituations

    No Copy-on-First-Write mechanism

    Less potential disk contention depending on write activity

    Each Clone requires 1x additional disk space

    100 total images *100 sessions *300 snapshots *

    Elements per storage system

    Sources per storage system

    Elements per Source

    50 Clone Groups *100 Sources *

    88

    ClonesSnapshots

    * Indicates for CX400

    Lets look at how SnapView Clones compare to SnapView snapshots.

    Where both Clones and Snapshots are each point-in-time views of a Source LUN, the essential difference between

    them is that Clones are exact copies of their Sources (with fully populated data in the LUNs) rather than being based onpointers, with Copy-on-First-Write Data stored in a separate area. It should be noted that creating Clones will take

    more time than creating Snapshots, since the former requires actually copying data.

    Another benefit to the Clones having actual data, rather than pointers to the data, is the performance penalty associated

    with the Copy-on-First-Write mechanism. Thus, Clones generate a much smaller performance load on the Source

    (than Snapshots).

    Because Clones are exact replicas of their Source LUNs, they will generally take more space than SnapView Cache

    LUNs, since the Cache LUNs are only storing the Copy-on-First-Write data (The exception would be where every

    chunk on the Source LUN is written to, and must therefore be copied into the SnapShot Cache. Thus, the entire LUN

    is copied, and that, in addition to the corresponding metadata describing it, would result in the contents of the Snap

    Cache LUN being larger than the Source LUN itself).

    The Clone can be moved to the peer SP for load balancing, but it will automatically get trespassed back for syncing.

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    Source and Clone Relationships

    Adding Clones Must be exactly equal size to Source LUN

    Remove Clones Cannot be in active sync or reverse-sync process

    Termination of Clone Relationship Renders Source and Clone as independent LUNs

    Does not affect data

    Must remove all Clones before terminating

    Because Clones on a CLARiiON use MirrorView technology, the rules for image sizing are the same. Source LUNs

    and their Clones must be exactly the same size.

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    Synchronization Rules

    Synchronizations from Source to Clone or reverse

    Fracture Log used for incremental syncs Saved persistently on disk

    Host Access Source can accept I/O at all times

    Even when doing reverse sync

    Clone can not accept I/O during sync

    Clones must be manually fractured following sync. The reason for this is that the administrator will want to pick the

    time that the clone should be fractured, depending on data state.

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    Clone Synchronization

    Refresh Clones with contents of Source

    Overwrites Clone with Source data

    Using Fracture Log to determine modified regions Host access allowed to Source / not to Clone

    Clone 1 Clone 8Clone 2 . . .

    Clone 1 refreshed to

    Source LUN state Source

    LUN

    Production Server

    Backup Server

    X

    Clone Synchronization copies source data to the Clone. Any data on the Clone will be overwritten with Source data.

    Source LUN access is allowed during sync with the use of mirroring. The Clone, however, is inaccessible during sync

    and any attempted host I/Os will be rejected.

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    X

    Reverse-Synchronization

    Restore Source LUN with contents of Clone

    Overwrites Source with Clone data

    Using Fracture Log to determine modified regions Host access allowed to Source / not to Clone

    Source instantly appears to contain Clone data

    Clone 1 Clone 8Clone 2

    . . .

    Source

    LUN

    Source LUN restored

    to Clone 1 state

    production server instantly

    sees Clone 1 data

    Other Clonesfractured from

    Source LUN

    X Production Server

    Backup Server

    X

    The Reverse Synchronization copies Clone Data to the Source LUN. Data on the Source is overwritten with Clone

    Data. As soon as the reverse-sync begins, the source LUN will seem to be identical to the Clone.

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    Using Snapshots with Clones

    Clones can be snapped Snapping a Clone delays snap performance impact until Clone is

    refreshed or restored

    Expands max copies of data

    Clone 8Clone 2 ...

    Clones 1, 8

    fractured from

    source LU

    Source

    LUN

    C1_ss1 C1_ss8C1_ss2 no performance

    impact to source LUN

    Clone 1

    Production Server

    Backup Server

    X

    C8_ss8

    X

    Snapshots can be used with Clones. So, taken to an extreme, this would offer 8 snapshots per Clone, times 8 Clones,

    plus the 8 Clones, plus the additional 8 snapshots directly off the source for a total of 80 copies of data!!

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    SnapView Clones Functionality

    Clone Private LUN Persistent Fracture Log

    Reverse Synchronization Instant Restore

    Protected Restore

    Next, well look at Clone functionality with particular emphasis on those features that differentiate our product from

    our competition.

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    SnapView Clone Private LUN (CPL)

    Contains persistent fracture log Tracks modified regions (extents) between each Clone and

    its source Allows incremental resyncs in either direction

    128 MB private LUN on each SP Must be 128 MB/SP (total of 256 MB)

    Pooled for all Clones on each SP

    No other Clone operations allowed until private LUN created

    The Clone Private LUN contains the fracture log, which allows for incremental re-syncs of data. This reduces the time

    taken to re-sync, and allows customers to better utilize the clone functionality.

    Because its stored on disk, it is persistent, and thus can withstand SP reboots/failures, as well as array failures. Thisallows customers to benefit from the incremental re-sync, even in the case of a system going down.

    A Clone Private LUN is a 128 MB LUN that is allocated to each SP, and it must be created before any other Clones

    operations can commence.

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    Reverse Sync Protected Restore

    Non-Protected Restore Host->Source writes mirrored to Clone

    Reads are re-directed to Clone

    When Reverse-sync completes: Reverse-synced Clone remains unfractured

    Other Clones remain fractured

    Protected Restore Host->Source writes not mirrored to Clone

    When Reverse-sync completes: All Clones are fractured

    Protects against Source corruptions Configure via individual Clone property

    Must be globally enabled first

    Another major differentiating feature is our ability to offer a protected restore Clone. This is essentially a golden

    copy Clone.

    To begin with, well discuss what happens when protected restore is not explicitly selected. In that case, the goal is toessentially send over the contents of the Clone and bring the Clone and the source to a perfectly in-sync state. To do

    that, writes coming into the source are mirrored over to the Clone that is performing the reverse-sync. Also, once the

    reverse sync completes, the Clone remains attached to the source.

    On the other hand, when restoring a source from a golden copy Clone, that golden copy needs to remain as-is. This

    means that the user wants to be sure that nothing from the source can affect the contents of the Clone. So, for a

    protected restore, the writes coming into the source are NOT mirrored to the protected Clone. Once the reverse sync

    completes, the Clone remains attached to the source.

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    Reverse-Sync Instant Restore

    Copy on Demand Host requests I/O to Source

    Extent immediately copied from Clone Host I/O is allowed to Source

    Copying of extents from Clone continues

    For uninvolved extents, host I/O to sourceallowed, bypassing Copy on Demand

    Reverse synchronizations will have the effect of making the source appear as if it is identical to the Clone at the

    commencement of the synchronization. Since this copy on demand mechanism is designed to coordinate the host

    I/Os to the source (rather than the clone), host I/Os cannot be received by the clone during synchronization.

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    SnapView Application Integration

    SnapView offers Application Integration Modules for: MS Exchange (SIME)

    SIME 2000 supports Exchange 2000, 2003 and 5.5 on W2K SIME 2003 supports Exchange on the W2K3 platform

    Requires one CLARiiON arrays and two servers

    Uses Clones only - there is no MirrorView support

    SQL Server (SIMS) GUI and CLI allows validation and scheduling

    SQL Server 2000 on Windows 2000

    Uses MS VDI (Virtual Device Interface) to perform online cloning andsnapshots

    SnapView Integration Module for Exchange (SIME) allows the creation of hot splits of Exchange databases. It

    provides Rapid Recovery when the database experiences corruption. It also allows for larger mailboxes with no

    disruption to the database.

    SnapView Integration Module for SQL Server (SIMS) allows 3 different backup types:

    Snapshots only

    Clones only

    Clones with Snapshots

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    SnapView Application Example: ExchangeBackup and Recovery Simplified, easy-to-use backup and

    recovery

    Designed for Exchange Administratorsuse

    Easy-to-use scheduler for automatedbackups

    Faster, reliable recovery

    Leverages SnapView instant restore fromRAID-protected Clones

    Faster, reliable backup

    Backup any time needed from snapshot

    Clone hot split technology coupled with

    automated Microsoft corruption check Enables Exchange consolidation

    Backup and recovery times no longerbottleneck to database growth

    ExchangeServers

    Backup/Recovery

    Server

    Snapshot

    ExchangeDB Clone

    Exchange

    DB

    Snapshot

    LogsClone

    Logs

    Simple, reliable, and fasterbackup and recovery

    SIME

    SIME

    Most servers today have the power to handle many more users. So if you can manage to recover a larger database

    within your allotted recovery window, then you can save costs by consolidating Exchange users onto fewer machines.

    The SnapView Integration Module for Exchange product is one way to use SnapView to help lower costs for your

    business.

    SnapView integration makes it easy to create disk-based replicas (Clones) of Exchange databases during normal

    business hours and run backups at your leisure. Server cycles are restored to Exchange servers, allowing faster

    responses for Exchange users.

    Restoring Exchange mailboxes from a disk-based replica in minutes, using SnapView, is much faster than utilizing

    tape to restore.

    EMCs SnapView Integration Module for Exchange solution, PS-EXP-SIME, provides a simplified way to actually

    scan the Exchange servers system log to check for Exchange database corruption. It also runs an Exchange-supplied

    corruption utility to ensure there are no torn pages on the Clone that would make the database unrecoverable or

    corrupt. This ensures that the database is valid prior to backup or restore. Other vendors consider this as an option, but

    this is mandatory for EMCs method.

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    SnapView: A Navisphere-Managed Application

    Single, browser-based interface for multi-generation arrays

    Comprehensive, scriptable CLI Intuitive design makes CLARiiON simple to configure and manage

    FLARE Operating EnvironmentFLARE Operating Environment

    Access

    LogixSnapView MirrorView SAN Copy

    Future

    Offerings

    CLARiiON PlatformsCLARiiON Platforms

    Navisphere Management SuiteNavisphere Manager Navisphere CLI/Agent Navisphere Analyzer

    This slide graphically represents the CLARiiON software family.

    The most important thing to notice is that all functionality is managed via the Navisphere Management Suite, and all

    advanced operations are carried down to the hardware family via the FLARE Operating Environment.

    Navisphere Manager is the single management interface to all CLARiiON storage system functionality.

    FLARE performs advanced RAID algorithms, disk-scrubbing technologies, and LUN expansion (metaLUNs) - to

    name a few of the many things FLARE is capable of doing.

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    Summary: SnapView Choices

    Database checkpoints everysix hours in a 24-hour period

    Requires 4 TB of additional capacity

    Point-in-time Clones

    Production1 TB

    Clone 11 TB

    Clone 21 TB

    Clone 31 TB

    Clone 41 TB

    Production1 TB

    Database checkpoints everysix hours in a 24-hour period

    Based on a 20%change rate

    Point-in-time snapshots

    Requires 200 GB of additional capacity

    Snapshot 1

    Snapshot Cache

    200 GB

    Snapshot 2

    Snapshot 3

    Snapshot 4

    In order to improve data integrity and reduce recovery time for critical applications, many users create multiple

    database checkpoints during a given period of time. To maintain application availability and meet service level

    requirements, a point-in-time copy (such as a SnapView Clone) can be non-disruptively created from the source

    volumes and used to recover the database in the event of a database failure or database corruption.

    Creating a checkpoint of the database every six hours would require making four copies every 24 hours; therefore,

    creating four point-in-time copies per day of a 1 TB database would require an additional 4 TB of capacity.

    To reduce the amount of capacity required to create the database checkpoints, a logical point-in-time view can be

    created instead of a full volume copy. When creating a point-in-time view of a source volume, only a fraction of the

    source volume is required. The capacity required to create a logical point-in-time view depends on how often the data

    is changed on the source volume after the view has been created (or snapped). So in this example, if 20% of the data

    changes every 24 hours, only 200 GB (1 TB x 20% change) is required to create the same number of database

    checkpoints.

    This capability lowers the TCO required to create the multiple database checkpoint by requiring less capacity. It also

    can increase the number of checkpoints created during a 24-hour period by requiring only a fraction of the capacity

    compared to a full volume copy, thus increasing data integrity and improving recoverability.

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    CLARiiON Release 13 Update

    Updates have been made to this course based on CLARiiON Release 13. This section includes new SnapView features.

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    SnapView and CLARiiON Release -13

    SnapView not supported on CX200

    SnapView support on CX300, CX500 CX700

    SnapView - CX300 system

    100 snapshots total per storage system

    8 snapshots per LUN maximum

    25 Sessions Max

    25 total Reserved LUN pool LUNs

    SnapView Clones - CX300 system

    50 images per storage system Source or clones

    Up to 8 clones per source Maximum of 25 sources per storage system

    2 Clone Private LUNs (CPL) 128 MB each

    The CLARiiON Release 13 introduced additional SnapView support. The introductory member of the CX series, the

    CX300 will now support SnapView. This is a departure from the past where the entry point system, the CX200 did not

    support SnapView. The maximum number of Snaps and Clones are scaled back to be appropriate to the processing

    power of the storage processors.

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    Thank you for your attention. This ends our training on Part 2 of SnapView Foundations.