2solve Ts Brochure 2011
Transcript of 2solve Ts Brochure 2011
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Troubleshooting Suite
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2operate Troubleshooting Suite
2solve Troubleshooting Suite is an OSS product lling a gap in network operations
in the area of pro-active troubleshooting. The tool uses advanced reasoning tech-nology to automate diagnostics, and this means a higher level of process automa-
tion than competing solutions in the market.
2solve Troubleshooting Suite integrates effectively with PM and CM systems
and provides support of detecting network elements with degraded
performance (fault detection). However, instead of just presenting a report
of worst cells - as in traditional systems - it presents each identied network ele-
ment with a very accurate diagnosis (root cause), enabling the user to conduct
or dispatch repair actions immediately. Integration with the trouble ticket systemenables easy dispatch and tracking of trouble tickets.
In addition, 2solve Troubleshooting Suite enables the network operations organi-
zation to capture relevant knowledge (performance data and validated root cause)
from every solved incident. This means that experience grows in the entire organi-
zation, and not only in the brain of the engineer who solved an incident.
Benefts
Improved Network Qualityfrom automation of diagnostics
Resource Savings enabling network experts to be used pro-actively for network
rollout, etc.
Knowledge Sharing enabling less experienced staff to be productive in network
troubleshooting
One Toolto support the whole process
Traditional:
2operate:
Troubleshooting process
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Niels Jernes Vej 10
DK-9220 Aalborg
Denmark
Email: [email protected]
Phone: +45 9635 6150
Fax: +45 9635 4599
www.2
operate.com
About 2operate
2operate is located in Aalborg, Denmark and was founded by three experienced
telecom software experts in 2009 based on IPR from two European research pro-
jects. The company is supported by public and private investors, including two
former operator CEOs.
2operate has developed a new, innovative Fault Management solution providing
the highest level of troubleshooting process automation in the OSS market to-
day. The solution is based on a combination of advanced reasoning technology/
mathematics and troubleshooting best practices, and it signifcantly reduces the
time to diagnose and repair network incidents. The system is self-learning and
diagnostics accuracy improves by capturing performance data and validated root
cause whenever someone in the organization resolves an incidents.