2.Kzn Basics@ SCMLD-Pt-2-1 May 09

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    Kaizen Inst-2009 1

    VSD TFM

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    Kaizen Inst-2009 2

    KAIZEN INSTITUTE is a world-wide Organization,

    founded by

    Sensei Masaaki Imai.

    Renowned author

    of Books Kaizen &

    Gemba Kaizen -

    Keys to Competitive

    Success. Appreciated Kaizen

    under Leadership of

    Prof. MS Pillai

    in 2003@SCMHRD-as

    Model for Edu. Inst.

    Kaizen Guru

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    Kaizen Inst-2009 3

    Where Were We ?

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    Kaizen Inst-2009 4

    What is the situation ?

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    Kaizen Inst-2009 5

    What Should We Decide To Do ?

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    Kaizen Inst-2009 6

    Improvement is the Process ofTransformation - not just a change !

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    Kaizen Inst-2009 7

    KAIZEN Road Map to World Class

    Quality of Equipment

    Quality of Product, Service, Systems,

    and Work

    J I T Cost and Delivery Elimination of

    all types ofMUDA

    T P M

    T Q M

    World

    Class

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    Kaizen Inst-2009 8

    Integration of IT

    and JITElectronic KANBAN

    - Quick Delivery- Menu- Large Orders

    --

    Supplier management - Extending JIT- KAIZEN

    Production scheduling - Monthly - Weekly - Daily - Hourly

    Levelling - Small lot Production - Lead Time Reduction - Layout design

    TAKT TIME Production - standard work sheet, standard work combination sheet

    Flow Production - One piece flow - Low cost automation

    - U-shaped Cell - AGV - Jidoka - Pokayoke

    Autonomous Maintenance - Dedicated line

    - Initial Cleaning - Set-up KAIZEN (SMED)

    - Discover Problem Areas

    - Cleaning and checking standards

    - Overall equipment Inspection

    - Autonomous Process Inspection

    - Standardization

    - Complete self-management

    Upstream management JIT-Based design of equipmentConcurrent engineering - QFD

    Order entry system

    Pull system - KANBAN - MIZUSUMASHI - store - Reserved Seat

    T Q M

    T P M

    J I T

    World

    Class

    5s

    - Seiri

    - Seiton

    - Seiso

    - Seiketsu

    - Shitsuke

    Kaizen Road Map of Steps to World Class

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    Kaizen Inst-2009 9

    Kaizen Mind

    1. The existing operation always has a lot of room

    for improvement.

    2. The existing facilities and methods can always

    be improved by change in outlook, thought &

    action.

    3. The accumulation of focused improvements

    make dramatic difference.

    It is a + ve attitude through :

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    Kaizen Inst-2009 10

    1. Process Improvement

    2. Observation

    3. Short Time

    4. Zero Investment

    5. Human Development & Empowerment

    6. Profits & Savings Plenty7. Use of New Paradigms

    KaizenWhat Is It ?

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    Kaizen Inst-2009 11

    Is the Aircraft coming or going ?

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    Kaizen Inst-2009 12

    Before Marriage

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    Kaizen Inst-2009 13

    After Marriage

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    Kaizen Inst-2009 14

    CanU countthe Black Spots?

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    Kaizen Inst-2009 15

    SQC, TQM, ISO, LEAN, 6 SIGMA < CIP

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    Kaizen Inst-2009 16

    Imperfection Is Inherent In Nature !

    The great evolutionist, Dr.David Starr Jordansaid

    Try to overcome imperfection

    and if you succeed, other imperfectionswill come to the surface.

    Do not complain - That is the nature of

    the world.

    Keep on striving and correcting until

    You reach the state of absolute

    perfection. 17

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    Kaizen Inst-2009 17

    Root Cause Analysis : Introduction

    Problems or

    Unwanted Event

    Recurrence

    Problems or

    Unwanted Event

    Recurrence

    Fix / Correct

    Prevent

    Problem or

    Unwanted EventOccurrence

    Problem or

    Unwanted EventOccurrence

    Symptoms

    Symptoms

    Apparent

    Cause

    Apparent

    Cause

    Root Cause

    Root Cause

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    Kaizen Inst-2009 18

    Traditional Steps In Working -

    Processing : Essential Steps : The

    actual value-adding

    work on the materials

    Setup Steps:

    Preparation & Corrections

    performed before and after

    each Assignments

    completion

    Storage of materials ordocuments

    Transportation

    Processing

    Storage / waiting for

    being processed

    Multiple Handling

    Additional Checking

    Waiting for Usage

    Phases of a Process -

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    Kaizen Inst-2009 20

    - Quality Function Deployment

    - J I T

    - Quick Change Over

    - 5 S

    - One Piece Flow- KANBAN

    - VSM for TFM

    - Total Productive Maintenance

    - Supply Chain Management

    - Visual Management

    - Zero Defects (Poka Yoke)

    - Small-Group Activities- Activity Based Costing

    - Q.C Tools

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    Kaizen Inst-2009 22

    Meaning of Gemba In Kaizen,

    Is Where....

    1. Real work Is Done,

    2. Value Is Created, &

    3. Problem is Solved.

    Gemba Leaders Role Is To Assist &Not To TellOperatives / Staff What To Do.

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    Kaizen Inst-2009 25

    AACHIEVINGCHIEVINGEXCELLENCEEXCELLENCE

    IS QUITE SIMPLEIS QUITE SIMPLEBUT DIFFICULT.BUT DIFFICULT.

    EXCELLENCE LIES INEXCELLENCE LIES IN

    DOING WHAT EVERYBODY COULDDOING WHAT EVERYBODY COULD

    BUT DOES NOT !BUT DOES NOT !

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    d di i

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    Kaizen Inst-2009 27

    Understanding Kaizen

    Literal Meaning :

    Kai ZenAlways Good Continual

    Improvement Change For The Better

    Kaizen Is A Journey From :

    - Event to Cause - MBR to MBM - Gross to Micro- Enforcement to Inducementof Change of Change

    - Conventional Habit toParadigm Shift

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    Kaizen Inst-2009 28

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    Kaizen Inst-2009 29

    Muda - how to see it?

    What should flow :

    Material in a plant

    guest in a hotel

    document in an office

    Is it stopping? Muda!

    Is it re-tracking? Muda!

    Is it piling up? Muda!

    Reprocessing? Muda!Muda = Waste

    with a special meaning

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    Kaizen Inst-2009 30

    3 D Principle

    DANGEROUS

    Dirty Difficult

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    Kaizen Inst-2009 31

    1. WHAT & WHERE ? Respond

    - At the actual place

    - In the actual situation

    - With the actual items

    The best way to improve is to take seriously the criticisms directed at you.

    Checkpoints :-Response to criticism is also based on 4W & 1H Principles

    2. WHEN & WHY? Respond

    - Immediately

    - Without hesitation

    - Respond to specific problem

    2. HOW ? Respond

    Thoroughly

    - Thoughtfully

    - Willingly

    Problem

    Reason

    Criticism Response

    What &

    Where

    When

    &

    Why?

    How?

    X I know it !

    X Ill think about it.

    Thanks! I

    understood and III

    act on it right away !

    How to respond to criticism ?

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    Kaizen Inst-2009 33

    1. Remove all the fixed ideas about how to do things.

    2. Think of how the new method will work-not how it wont.

    3. Dont accept excuses. Totally deny the status quo.

    4. Dont jump to perfection. A 50 % implementation rate is

    fine provided its done on the spot.5. Correct the mistakes the moment theyre found.

    6. Improvements do not require money, but the Ideas !

    7. Problems give a chance to use our brain.

    8. Ask Why? at least 5 times until you find the root cause.

    9. 10 Members ideas are better than one persons.

    10. Improvement knows no limit !

    10 Basic Principles for Improvement

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    Kaizen Inst-2009 34

    VA NVA

    VA NVA

    VA NVA

    Value-added activities Non-Value-added activities

    Before Process improvement

    After Process improvement

    After replenishment system improvement

    Response time

    Response time

    Response time

    Improving Customer Response Time

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    Kaizen Inst-2009 35

    Where Do We Wish To Go ?

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    Only an Individual who keeps on

    learning continually, is prepared to become the bestThanks to Team SCMLD

    for your keen interest & sincere efforts.

    presented by

    Prof. Rajen G. Senior Consultant, Kaizen InstituteCell- + 91-98220 41535

    e-mail: [email protected]