2.Adrian Wilkinson, Tom Redman, Scott a. Snell, And Nicolas Bacon-Field of Human Resource Management

8/10/2019 2.Adrian Wilkinson, Tom Redman, Scott a. Snell, And Nicolas Bacon-Field of Human Resource Management

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1. Field of Human Resource Management

Adrian Wilkinson, Tom Redman, Scott A. Snell, and Nicolas Bacon

A HUMAN FOCUS A RESOURCE FOCUS

A MANAGEMENT FOCUS

THE STRUCTURE OF THE HANDBOOK

ACKNOWLEDGEMENTS

ENTRY CITATION

The purpose of this h!pter is to out"i#e so$e of the %e& e"e$e#ts of hu$!# resoure

$!#!'e$e#t (HRM)* !#+ to i#tro+ue our fr!$e,or% for this -o"u$e. The fie"+ of

HRM o#ti#ues to e-o"-e i# to+!&/s or'!#i0!tio#s* i# p!rt +ue to the eo#o$i*

teh#o"o'i!"* !#+ soi!" re!"ities th!t i#f"ue#e the #!ture of 1usi#ess. I# ! '"o1!"eo#o$&* ! ,i+e r!#'e of f!tors2th!t -!r& fro$ '"o1!" souri#' !#+ "!1or !r1itr!'e

to re'io#!" tr!+e !'ree$e#ts !#+ "!1or st!#+!r+s to u"tur!" +iffere#es !#+

sust!i#!1i"it& to str!te'i !""i!#es !#+ i##o-!tio#2!"" poi#t to the -it!" #!ture of

HRM. I# "!r'e p!rt this is 1e!use fro$ ! str!te'i st!#+poi#t* o1ser-ers h!-e #ote+

th!t tr!+itio#!" soures of !+-!#t!'e suh ! s!ess to !pit!"* protete+ $!r%ets* or

propriet!r& teh#o"o'ies !re r!pi+"& ero+i#'* !#+ th!t sur-i-!" +epe#+s $ore ofte# o#

the !1i"it& to i##o-!te* !+!pt* !#+ "e!r#* !#+ tr!#sfer th!t "e!r#i#' '"o1!""&. As o#e

$i'ht 'uess* these !p!1i"ities rest s3u!re"& o# the $!#!'e$e#t of peop"e.

But ,hi"e fe, ,i"" !r'ue !'!i#st the pre$ise th!t HRM issues !re riti!" i# to+!&/s

or'!#i0!tio#s* the $!#tr! of 4peop"e !re our $ost -!"u!1"e !sset5 h!s "!r'e"& 1ee# !rhetori!" o#e i# $ost or'!#i0!tio#s6 !#+ the rese!rh e-i+e#e h!s ofte# #ot 1!%e+ it

up (f.* S#e""* Sh!+ur* !#+ Wri'ht* 7887). Histori!""&* or'!#i0!tio#s h!-e #ot reste+

their fortu#es o# hu$!# resoures. The HR fu#tio# re$!i#s !$o#' the "e!st

i#f"ue#ti!" i# $ost or'!#i0!tio#s* !#+ o$petiti-e str!te'ies h!-e #ot t&pi!""& 1ee#

1!se+ o# the s%i""s* !p!1i"ities* !#+ 1eh!-iors of e$p"o&ees. I# f!t* the h!rsh re!"it&

is th!t "!1or is sti"" ofte# -ie,e+ $ere"& !s ! ost to 1e $i#i$i0e+* p!rtiu"!r"& i#

tou'h ti$es. E9euti-es h!-e $ore ofte# trie+ to $i#i$i0e the i$p!t of e$p"o&ees

o# perfor$!#e 1& su1stituti#' !pit!" for "!1or ,here possi1"e* !#+ +esi'#i#'

1ure!ur!ti or'!#i0!tio#s th!t sep!r!te those ,ho thi#% fro$ those ,ho !tu!""& +o

the ,or% (S#e""* You#+t* !#+ Wri'ht* :;; (!) !

hu$!# fous* (1) ! resoure fous* !#+ () ! $!#!'e$e#t fous. Seo#+* ,e +esri1e

the struture of the 1oo% !#+ ho, the i#+i-i+u!" h!pters +e!" ,ith the issues r!ise+

1& this $!tri9 of HRM perspeti-es.
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A HUMAN F!US

The histor& !#+ e-o"utio# of HRM (Ch!pter 7) e$ph!si0es its "o#'st!#+i#' o#er#

,ith ! hu$!# fous. Histori!""&* this fous p"!e+ ! stro#' e$ph!sis o# e$p"o&ee

ri'hts !#+ #ee+s !#+ e$p"o&ee ,e""1ei#' i# 'e#er!". This fous ,!s $uh i# e-i+e#e

i# e!r"& +e-e"op$e#ts i# the !re!s of oup!tio#!" he!"th !#+ s!fet& (Ch!pter :) !#+

'rie-!#e $!#!'e$e#t (Ch!pter :;) i# p!rtiu"!r. More ree#t"& ,e !# see this fous

ref"ete+ i# 1ro!+ +e1!tes !1out ,or% +esi'# (Ch!pter :


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for e9!$p"e* o#stitute i$port!#t or'!#i0!tio#!" i#-est$e#ts to e#sure th!t the 1est

!#+ the 1ri'htest t!"e#t is 1rou'ht i#to the or'!#i0!tio# to fu"fi"" its p!rtiu"!r #ee+s.

Tr!i#i#' !#+ +e-e"op$e#t (Ch!pter :8)* i# tur#* !u'$e#t the st!ffi#' proess to 1ui"+

the t!"e#t 1!se of the or'!#i0!tio# !#+ "ose the '!p o# re3uire+ s%i""s* !1i"ities* !#+

other f!tors. M!#!'e$e#t +e-e"op$e#t pro'r!$s (Ch!pter ::) he"p to e#sure !

stro#' !+re of e9euti-es is !-!i"!1"e to suee+ urre#t "e!+ers* !#+ to pro-i+e !suessio# of e9perie#es th!t +e-e"ops this t!"e#t o-er ti$e. erfor$!#e !ppr!is!"

(Ch!pter :7) i#-o"-es 1oth the !+$i#istr!ti-e !#+ +e-e"op$e#t!" re3uire$e#ts of

perfor$!#e $!#!'e$e#t. It !++resses !1i"it&re"!te+ f!tors* !#+ see%s to $oti-!te

e$p"o&ees to i$pro-e i#+i-i+u!" !#+ or'!#i0!tio#!" perfor$!#e. Gi-e# these !i$s it

ties +iret"& to the $!#!'e$e#t of re,!r+s (Ch!pter :) !#+ the -!rious $etho+s

or'!#i0!tio#s use suh !s p!& for perfor$!#e* i#e#ti-es* !#+ the "i%e. Fi#!""&* o1

+esi'# (Ch!pter :


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A micro "ers"ecti#e

A"thou'h the e!r"iest ro"es !#+ respo#si1i"ities of HR $!#!'ers e$er'e+ fro$ the

!+$i#istr!ti-e !#+ tr!#s!tio#!" re3uire$e#ts of e$p"o&$e#t !#+ perso##e" issues*

the o#te$por!r& setti#' re3uires HR $!#!'ers to !+opt ! $ore str!te'i set of ro"es

th!t fous o# $!#!'i#' h!#'e* 1ui"+i#' or'!#i0!tio#!" u"ture* !#+ 1eo$i#' !p!rt#er i# the 1usi#ess (Ch!pter ). The s%i""s* %#o,"e+'e* !#+ 1eh!-iors of HR

$!#!'ers !#+ "e!+ers i# this o#te9t !re su1st!#ti!""& +iffere#t* !#+ $!#& o$p!#ies

!re h!""e#'e+ ,ith i+e#tif&i#' !#+ +e-e"opi#' the #e9t 'e#er!tio# of HR

professio#!"s.

A macro "ers"ecti#e

Fro$ ! $!ro perspeti-e the HR fu#tio# h!s u#+er'o#e ! si'#ifi!#t !$ou#t of

h!#'e !s ,e"". M!#& fir$s h!-e restruture+ to est!1"ish ! !+re of HR 'e#er!"ists

(1usi#ess p!rt#ers)* o$p"e$e#te+ 1& e#ters of e9e""e#e (spei!"ists)* !#+

supporte+ 1& ! sh!re+ ser-ies or'!#i0!tio# for !+$i#istr!ti-etr!#s!tio#!" !ti-ities.

I# p!rt* these h!#'es h!-e t!%e# p"!e to re!te eo#o$ies of s!"e i# $u"ti#!tio#!"

o$p!#ies (Ch!pter 7) 1ut so$e of the h!#'e is ourri#' i# s$!"" !#+ $e+iu$

si0e+ fir$s !s ,e"" (Ch!pter :) ,here str!te'i p!rt#erships 'i-e s$!""er fir$s !ess

to spei!"i0e+ HR t!"e#t. I# 1oth setti#'s* the tre#+ to,!r+ outsouri#' tr!#s!tio#!"

!ti-ities h!s !"so o#ti#ue+.

The issues re"!te+ to HRM i# +e-e"opi#' ou#tries !re #o "ess si'#ifi!#t (Ch!pter

7) !#+ re"!te+ to 1oth $iro issues of HR $!#!'ers !s ,e"" !s $!ro issues of

or'!#i0i#' the HR fu#tio# ,ithi# the fir$. Si$i"!r"&* the spei!" issues i# the ser-ie

setor* 1oth pri-!te setor ser-ie (Ch!pter 8) !#+ the pu1"i setor (Ch!pter )re!te HR h!""e#'es !s ,e"".

TH$ STRU!TUR$ F TH$ HAN&B'

The the$es !#+ +e-e"op$e#ts out"i#e+ !1o-e !re ref"ete+ i# the h!pters th!t fo""o,.

I# the first p!rt* the o#tri1utors pro-i+e !# o-er-ie, of the histor& !#+ +iffere#t

perspeti-es u#+erpi##i#' the fie"+. I# Ch!pter 7* Ho,!r+ Gospe" out"i#es the

histori!" +e-e"op$e#t of hu$!# resoure $!#!'e$e#t* +efi#i#' the fie"+ 1ro!+"& to

o-er three i#tero##ete+ !re!s2,or% re"!tio#s* e$p"o&$e#t re"!tio#s* !#+

i#+ustri!" re"!tio#s. The h!pter e9!$i#es $!or p!tter#s i# these three !re!s !s the&

h!-e e$er'e+ o-er ti$e* sho,i#' ho, the h!#'i#' teh#o"o'i!"* $!r%et*

po"iti!""e'!"* soi!"* !#+ 1usi#ess e#-iro#$e#ts h!-e sh!pe+ 1!si !spets of "!1or

$!#!'e$e#t. He "!ssifies the histor& of hu$!# resoure $!#!'e$e#t i#to three

1ro!+ 4st!'es5> fro$ the first i#+ustri!" re-o"utio# !#+ the 'ro,th of 1ure!ur!ti

perso##e" $!#!'e$e#t fro$ the "!te #i#etee#th e#tur& o#,!r+s6 to the seo#+

i#+ustri!" re-o"utio# i# the $i+t,e#tieth e#tur& i#-o"-i#' u#io#1!se+ s&ste$s of

i#+ustri!" re"!tio#s $!#!'e$e#t6 !#+ the thir+ i#+ustri!" re-o"utio# of $ore f"e9i1"e

s&ste$s of hu$!# resoure $!#!'e$e#t.

The the$e of urre#t $o+e"s of str!te'i hu$!# resoure $!#!'e$e#t is +e-e"ope+

1& S!1! Co"!%o'"u* Yi#' Ho#' !#+ D!-i+ Lep!% i# Ch!pter . Co#e#tr!ti#' o# the"i#% 1et,ee# hu$!# resoure $!#!'e$e#t !#+ the o$petiti-e !+-!#t!'e of fir$s


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the& re-ie, the u#+er"&i#' theoreti!" !ppro!hes for u#i-ers!"isti* o#ti#'e#& !#+

o#fi'ur!tio#!" perspeti-es i# the fie"+. The est!1"ishe+ resoure1!se+ -ie, !#+

1eh!-ior!" perspeti-es !re re-ie,e+ 1efore o#si+eri#' e$er'i#' !ppro!hes

o#e#tr!ti#' o# e$p"o&ee o'#iti-e !#+ soi!" +i$e#sio#s. The i#ter#!tio#!" !spets

of HRM !re !"so o#si+ere+.

I# Ch!pter ?* oh# Bu++ !#+ De-!sheesh Bh!-e e9p"ore the o#tr!sti#' -ie,s of the

e$p"o&$e#t re"!tio#ship !ssoi!te+ ,ith four +iffere#t shoo"s of thou'ht.

Disti#tio#s !re +r!,# 1et,ee# e'oist* u#it!rist* p"ur!"ist !#+ riti!" $o+e"s of the

e$p"o&$e#t re"!tio#ship. The u#+er"&i#' -!"ues* i+eo"o'ies !#+ fr!$es of refere#e

he"+ 1& those stu+&i#' !#+ pr!tii#' hu$!# resoure $!#!'e$e#t !re !ssoi!te+

,ith +iffere#t -ie,s of the purpose of e$p"o&$e#t pr!ties !#+ the preferre+

!ppro!hes to +e!"i#' ,ith "!1or $!#!'e$e#t issues.

I# Ch!pter * Mih!e" B!rr& e9p"!i#s ho, the re'u"!tor& o#te9t !ffets e$p"o&er

hoies of hu$!# resoure $!#!'e$e#t pr!ties. O-er the "!st t,e#t& &e!rs

e$p"o&ers h!-e re!sserte+ their ri'hts to $!#!'e e$p"o&ees free fro$ re'u"!tio#s toprotet e$p"o&ee i#terests !#+ orret $!r%et f!i"ures. He !r'ues th!t r!ther th!#

shifti#' to ! +ere'u"!te+ "!1or $!r%et o-er the "!st t,o +e!+es* #e, re'u"!tor& !tors

h!-e e$er'e+ to i#f"ue#e e$p"o&ers5 hoies of hu$!# resoure $!#!'e$e#t

pr!ties. I# !++itio#* the st!te o#ti#ues to +efi#e the o-er!rhi#' re'u"!tor& s&ste$

!#+ e$p"o&ers/ hoies !re sti"" o#+itio#e+ 1& this !#+ pro+ut $!r%ets* !"o#' ,ith

the histor& of the fir$.

I# Ch!pter


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!rt T,o fouses o# the fu#+!$e#t!" !re!s of hu$!# resoure $!#!'e$e#t pr!tie.

I# Ch!pter ;* Fi"ip Lie-e#s !#+ Dere% Ch!p$!# !r'ue th!t !# effeti-e !ppro!h to

reruit$e#t !#+ se"etio# re3uires o$1i#i#' ! $!ro "e-e" reruit$e#t str!te'& !#+

$iro proesses suh !s u#+erst!#+i#' the +eisio# $!%i#' of se"etors !#+

!pp"i!#ts. The h!pter fouses o# #e, rese!rh o# reruit$e#t* o-eri#' the i$p!t

of teh#o"o'&* the 3u!"it& of !pp"i!#ts !ttr!te+* the i$port!#t ro"e of the reruiter*or'!#i0!tio#!" i$!'e* !ttr!ti#' o"+er !#+ te$por!r& ,or%ers* !#+ !pp"i!#t re!tio#s

to se"etio# proe+ures. Ree#t ,or% o# perso##e" se"etio# re-ie,e+ o-ers

teh#o"o'i!" +e-e"op$e#ts* se"eti#' e$p"o&ees i# i#ter#!tio#!" fir$s* #e, se"etio#

proe+ures* !#+ i$pro-e$e#ts i# e9isti#' se"etio# proe+ures. De$o#str!ti#' the

-!"ue of reruiti#' !#+ se"eti#' to or'!#i0!tio#s re$!i#s !# i$port!#t h!""e#'e for

rese!rh i# this !re!.

I# the first of t,o h!pters o# +e-e"opi#' e$p"o&ees* h&"iss Th!re#ou* i# Ch!pter

:8* o#si+ers the $!i# +e-e"op$e#ts i# e$p"o&ee tr!i#i#' !#+ +e-e"op$e#t. Four

$!or !ppro!hes to tr!i#i#' !#+ +e-e"op$e#t !re out"i#e+ fro$ the fie"+s of hu$!#

resoure $!#!'e$e#t* i#+ustri!"or'!#i0!tio#!" ps&ho"o'&* "!1or eo#o$is* !#+i#+ustri!" re"!tio#s. Th!re#ou !r'ues th!t pri#ip"es !#+ +iffere#t "e-e"s of !#!"&sis

fro$ these +iffere#t !re!s shou"+ 1e o$1i#e+ to i#re!se tr!i#i#' effeti-e#ess.

Rese!rh is the# re-ie,e+ !ross three st!'es of the tr!i#i#' !#+ +e-e"op$e#t proess

o-eri#' ,h!t ours prior to* +uri#'* !#+ !fter tr!i#i#'. She !r'ues th!t $!#!'ers f!i"

to !t o# $!#& of the "esso#s fro$ this rese!rh !#+ h!#'i#' $!#!'ers5 !ttitu+es

to,!r+s the tr!i#i#' !#+ +e-e"op$e#t proess is !# i$port!#t priorit& for future

rese!rh.

The !"" for 're!ter +i!"o'ue 1et,ee# +iffere#t !ppro!hes to $!#!'e$e#t !#+

"e!+ership +e-e"op$e#t is !"so e$ph!si0e+ 1& Christopher M!1e& !#+ Ti$ Fi#h

Lees i# Ch!pter ::. I+e#tif&i#' shorto$i#'s i# the !us!" "i#%s 1et,ee# $!#!'e$e#t

!#+ "e!+ership +e-e"op$e#t !#+ or'!#i0!tio#!" perfor$!#e* M!1e& !#+ Fi#hLees

re-ie, e9isti#' e-i+e#e o# the "i#%s to str!te'i i#te#t* e#h!#e+ s%i"" !#+

o$pete#e* !#+ 1et,ee# e#h!#e+ o$pete#e !#+ perfor$!#e. The& !r'ue th!t

,or% 1!se+ o# fu#tio#!"ist !ssu$ptio#s o-er"oo%s ! r!#'e of i$port!#t issues*

i#"u+i#' the $u"tip"e $e!#i#'s !ttri1ute+ to $!#!'e$e#t !#+ "e!+ership

+e-e"op$e#t 1& +iffere#t st!%eho"+ers* the effets o# $!#!'e$e#t i+e#tities* !#+ the

oeri-e !spets of suh tr!i#i#' pro'r!$s.

I# the first of t,o h!pters o# !ssess$e#t !#+ re,!r+s* Mihe""e Bro,# !#+ Jitori!

Li$* i# Ch!pter :7* fous o# the $oti-!tio#s !#+ t!tis th!t super-isors !#+e$p"o&ees use i# for$!" e-!"u!tio#s of e$p"o&ee perfor$!#e. The& re-ie, the

situ!tio#!" !#+ perso#!" f!tors th!t i#f"ue#e the super-isor/s !ppr!is!" of e$p"o&ees*

!#+ e$p"o&ee re!tio#s to perfor$!#e !ppr!is!"s* the effet of perei-e+ f!ir#ess o#

p!rtiip!tio#* i$pressio# $!#!'e$e#t* fee+1!% o# !ssess$e#ts !#+ resist!#e to

!ssess$e#t. The o#"usio# +r!,# is th!t $ore rese!rh is re3uire+ fousi#' o# the

i#ter!tio#s 1et,ee# super-isors !#+ e$p"o&ees i# the !ppr!is!" proess.

I# Ch!pter :* B!rr& Gerh!rt o#e#tr!tes o# f!tors !ffeti#' the +e'ree to ,hih

e$p"o&ers use p!& for perfor$!#e p"!#s* re-ie,i#' rei#fore$e#t* e9pet!#&*

e3uit&* !'e#& !#+ effiie#& ,!'e theories of $oti-!tio#. He re-ie,s e-i+e#e o#

the effets of p!& "e-e" !#+ p!& for perfor$!#e* o#si+eri#' the pote#ti!" pitf!""s !#+


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the i$p!t of ! series of !"i'#$e#t !#+ o#te9tu!" f!tors th!t $i'ht !ffet the suess

of p!& for perfor$!#e p"!#s.

I# Ch!pter :?* A##eM!rie Gree#e +esri1es the $o-e fro$ "i1er!" !ppro!hes to

e3u!" opportu#ities 1!se+ o# 4s!$e#ess5 to +i-ersit& !ppro!hes fou#+e+ o#

4+iffere#e5. This i#-o"-e+ ! shift fro$ ! soi!" ustie !se to ! 1usi#ess !se fore3u!"it&* !#+ the sh!ri#' of respo#si1i"it& for e3u!"it& !$o#' ! ,i+er 'roup of

st!%eho"+ers. Co#fusio# !$o#' !!+e$is !#+ pr!titio#ers o#er#i#' the purpose

!#+ i$p"e$e#t!tio# of e3u!"it& pr!ties h!s resu"te+ i# po"iies !ppe!ri#' si$i"!r to

those u#+er e3u!" opportu#it& !ppro!hes. Le'!" o$p"i!#e re$!i#s ! $!or

$oti-!tor* e3u!"it& re$!i#s ! "o, st!tus $!#!'e$e#t issue ,ith "i$ite+ e9pe#+iture*

!#+ e3u!"it& i# $ost fir$s re$!i#s the respo#si1i"it& of the HR fu#tio#.

I# Ch!pter :* Gr!e$e Diet0* A+ri!# Wi"%i#so# !#+ To$ Re+$!# fous o# the $!i#

f!tors th!t i#f"ue#e the effeti-e#ess of she$es to i#re!se e$p"o&ee i#-o"-e$e#t

!#+ p!rtiip!tio#. A+opti#' ! "ife&"e perspeti-e* the h!pter re-ie,s these f!tors

!s the& !ffet she$es fro$ their i#iti!" st!'es* to oper!tio# !#+ pote#ti!" sur-i-!".Se-er!" i$port!#t f!tors !re hi'h"i'hte+* i#"u+i#' $!#!'eri!" $oti-es* the

$is$!th 1et,ee# $oti-es !#+ the +esi'# of she$es* !#+ or'!#i0!tio#!" !#+

i#+i-i+u!""e-e" o1st!"es. These f!tors o#tri1ute to,!r+s ,h!t !re !t 1est +esri1e+

!s the $o+est outo$es of suh she$es.

I# Ch!pter :


8/11

I# Ch!pter :;* 3uestio#s of f!ir#ess !#+ ,or%p"!e ustie !re !"so to the fore !s Bri!#

K"!!s re-ie,s the rese!rh o# +isip"i#e !#+ 'rie-!#e proe+ures +esi'#e+ to +e!"

,ith pro1"e$!ti e$p"o&ee 1eh!-ior. K"!!s sho,s ,hether the use of for$!"

+isip"i#!r& proe+ures pro+ues 1e#efits th!t out,ei'h the osts +epe#+s o# f!tors

i# the or'!#i0!tio#!" setti#' !#+ the +isip"i#!r& s&ste$ th!t !ffet e$p"o&ee

pereptio#s. A r!#'e of 3uestio#s th!t #ee+ to 1e !++resse+ i# rese!rh o# 'rie-!#es&ste$s for e$p"o&ees !re i+e#tifie+ !#+ the $o+er!ti#' ro"e of o#te9tu!" f!tors

re$!i#s riti!" for rese!rh i# this !re!.

I# the fi#!" h!pter of !rt T,o* W!e C!sio !r'ues th!t the !#tiip!te+ i#re!ses i#

e!r#i#'s !#+ sh!re pries fro$ +o,#si0i#' !#+ re+u#+!#ies !re $ore "i%e"& to !rise

fro$ +isposi#' of u#profit!1"e or teh#o"o'i!""& re+u#+!#t p!rts of ! 1usi#ess* 1ut

#ot !s p!rt of !# i#+isri$i#!te $!#!'e$e#t !ppro!h to re+ui#' osts. The

!+-!#t!'es !#+ +is!+-!#t!'es of four $etho+s to re+ue the ,or%fore !re re-ie,e+

!#+ the "i$ite+ rese!rh o# !"ter#!ti-es to +o,#si0i#' o#si+ere+. The #e'!ti-e

i$p!t of +o,#si0i#' o# e$p"o&ee !ttitu+es !#+ 1eh!-iors !re e9p"ore+ !$o#' other

issues* !#+ the effets o# fir$ perfor$!#e !#+ o$$u#ities !ssesse+. Fi#!""&* $ore,or% is !""e+ for e9p"ori#' the effets of +o,#si0i#' !or+i#' to the +iffere#t

pr!ties use+ !#+ o#te9ts i# ,hih it ours.

!rt Three of the H!#+1oo% fouses o# o#te$por!r& issues i# hu$!# resoure

$!#!'e$e#t. I# Ch!pter 7:* Bri!# Be%er !#+ M!r% Huse"i+ out"i#e ! ,!& for,!r+

for rese!rh i#to str!te'i hu$!# resoure $!#!'e$e#t !#+ fir$ perfor$!#e 1&

further !pp"&i#' o#epts fro$ str!te'i $!#!'e$e#t. I# !r'ui#' for !# e$ph!sis o#

i$p"e$e#ti#' HR str!te'& !s ! soure of o$petiti-e !+-!#t!'e* the& hi'h"i'ht the

i$port!#e of !# HR !rhiteture th!t e$1e+s !p!1i"ities for o#rete 1usi#ess

proesses th!t !re fir$speifi !#+ str!te'i!""& i$port!#t. The pr!ti!" i$p"i!tio#s

for HR $!#!'ers i#"u+e !# e$ph!sis o# ,or%fore str!te'&* !# i#re!se+ e$ph!sis

o# +iffere#ti!tio#* $e!suri#' the HR fu#tio#/s perfor$!#e !#+ HR professio#!"s

+e-e"opi#' #e, o$pete#ies.

I# Ch!pter 77* Fr!#is Gree#* K!t& Hu9"e& !#+ Keith Whitfie"+ 1ro!+e# the

+isussio# to e9!$i#e the e$p"o&ee e9perie#e of ,or% +uri#' ! perio+ i# ,hih

$!#& fir$s h!-e re-ise+ their !ppro!h to hu$!# resoure $!#!'e$e#t. A"thou'h

,!'es h!-e i#re!se+ for $!#& ,or%ers* other !spets of the e$p"o&ees/ e9perie#e

suh !s the i#te#sit& of ,or% !#+ o1 stress $!& h!-e 1eo$e ,orse. Ho,e-er* these

h!#'es !ppe!r to -!r& for +iffere#t 'roups of ,or%ers !or+i#' to f!tors i#"u+i#'

'e#+er* ,hether ,or%ers h!-e ! +is!1i"it& or he!"th pro1"e$s* hours ,or%e+ !#+ fir$si0e. The !uthors o#"u+e th!t hi'h o$$it$e#t $!#!'e$e#t !ppro!hes h!-e h!+

"itt"e i$p!t o# e$p"o&ee e9perie#es of ,or%.

I# Ch!pter 7* !,!# Bu+h,!r !#+ Y!, De1r!h h!#'e the fous to o#si+er hu$!#

resoure $!#!'e$e#t i# +e-e"opi#' ou#tries. This topi h!s !ttr!te+ $ore !tte#tio#

ree#t"& !s "o!" fir$s i# +e-e"opi#' ou#tries see% to o$pete i# '"o1!" $!r%ets !#+

Chi#! !#+ I#+i! h!-e e$er'e+ !s $!or eo#o$ies. Most ,or% so f!r h!s !ssesse+ the

i$p!t of #!tio#!" f!tors o# HRM* i#"u+i#' re"i'io#* tr!+itio#!" u"tur!" 1e"iefs*

,ester# o"o#i!" !#+ $o+er# i#f"ue#es* i#stitutio#s* the po"iti!" !#+ "e'!"

fr!$e,or%* the 1usi#ess e#-iro#$e#t* !#+ #!tio#!" histor&. E"e-e# issues !re

hi'h"i'hte+ to he"p 'ui+e future rese!rh i# this !re! !#+ $!#& of these issues i#sistth!t se#siti-it& to o#te9t is esse#ti!".


9/11

I# Ch!pter 7?* o#!th!# Mihie e9p"ores the re"!tio#ship 1et,ee# HRM !#+ #!tio#!"

eo#o$i perfor$!#e. N!tio#!" eo#o$i perfor$!#e is i#f"ue#e+ 1& 1oth the

!''re'!te of orpor!te perfor$!#e !#+ the !1i"it& of #!tio#!" eo#o$ies to i##o-!te.

o"itii!#s $!& ho, e-er e#our!'e #u$eri!" f"e9i1i"it& i# the "!1or $!r%et !t the

ost of e#our!'i#' fu#tio#!" f"e9i1i"it& !#+ hi'h s%i""s i# fir$s. De-e"opi#'

e$p"o&ees !#+ or'!#i0i#' ,or% to i#re!se the !1sorpti-e !p!it& of fir$s !re !"soo#si+ere+ i$port!#t HRM issues if fir$s !re to 1e#efit fro$ %#o,"e+'e 'e#er!te+ i#

the sie#e !#+ u#i-ersit& setors.

I# Ch!pter 7* !u" Bose"ie !#+ !!p !!u,e pro-i+e !# o-er-ie, of the resoure

1!se+ -ie, (RBJ) !#+ its i$p!t o# hu$!# resoure $!#!'e$e#t. Se-er!" e$piri!"

stu+ies !re re-ie,e+ th!t see% to !pp"& the RBJ !#+ ! set of pro1"e$s ,ith RBJ

theor& !re o#si+ere+. I# or+er to o-ero$e the #!rro, fous of the RBJ o# the

i#ter#!" resoures of fir$s* the !uthors propose o$p"e$e#ti#' the theor& ,ith

reo'#itio# of the i$p!t of e9ter#!" i#stitutio#s o# the fir$* !#+ ! str!te'i 1!"!#e

!ppro!h reo'#i0i#' the i$port!#e of the !p!1i"ities !#+ !+$i#istr!ti-e herit!'e of

the fir$.

I# Ch!pter 7


10/11

"i#%s to ,or%"ife o#f"it. Assessi#' po"iies for ,or%"ife 1!"!#e* W!"sh hi'h"i'hts

the i$port!#t ro"e of st!te "e'is"!tio# i# e$p"o&ers e#h!#i#' f!$i"&frie#+"& ,or%

pr!ties. The or'!#i0!tio#!" h!r!teristis of f!$i"&frie#+"& e$p"o&ers !re !ssesse+

!s ,e"" !s e-i+e#e of the or'!#i0!tio#!" 1e#efits of these po"iies* !#+ the re!so#s

e$p"o&ers +o #ot !+opt suh po"iies.

The o#tri1utors to !rt Four o#si+er hu$!# resoure $!#!'e$e#t issues fro$

+iffere#t setor!" perspeti-es. I# Ch!pter 8* o+& Hoffer Gitte"" !#+ Ro1 Sei+#er

o#si+er hu$!# resoure $!#!'e$e#t i# the ser-ie i#+ustr&. The& !r'ue !'!i#st the

-ie, th!t the "!1or i#te#si-e #!ture of $uh ser-ie ,or% !#+ "o, ost o$petitio#

$!%es !# i#-est$e#t !ppro!h to HR u#"i%e"&. I#ste!+ the& #ote th!t +iret

usto$erpro-i+er i#terf!e i# ser-ie ,or% $!%es ser-ie 3u!"it& i$port!#t e-e# i#

"o, ost se'$e#ts of the $!r%et* !#+ re3uire HR i#-est$e#ts. Suh i#-est$e#ts !re

thou'ht to +ri-e ser-ie setor perfor$!#e throu'h i#re!si#' e$p"o&ee

o$$it$e#t* r!isi#' s%i""s "e-e"s !#+ 1ui"+i#' $ore effeti-e re"!tio#ships.

I# Ch!pter :* !u" E+,!r+s !#+ Mo#+er R!$ fous o# the re"!ti-e"& #o#for$!"ise+hu$!# resoure $!#!'e$e#t pr!ties use+ i# s$!"" fir$s. The !uthors !r'ue th!t

these pr!ties ref"et ! ,i+e r!#'e of f!tors* i#"u+i#' the perso#!" hoies of the

fou#+ers !#+ o,#ers of s$!"" fir$s* f!$i"& re"!tio#ships* !#+ so$e of the 1e#efits

,or%ers fi#+ i# i#for$!"it&. Ar'ui#' !'!i#st the -ie, th!t s$!"" fir$s re3uire 're!ter

for$!"it&* ! !se is $!+e th!t i# ! hi'h"& +i-erse setor* s$!"" fir$s see% to tie

to'ether HR pr!ties i# i+iosr!ti ,!&s to oper!te f"e9i1"& !#+ +e-e"op the fir$.

I# Ch!pter 7* A#tho#& Fer#er o#si+ers the $!#!'e$e#t of hu$!# resoures !ross

1or+ers ,ithi# $u"ti#!tio#!" o$p!#ies (MNCs). The fie"+ h!s 1ee# e#rihe+ !s the

i#iti!" e$ph!sis o# rossu"tur!" +iffere#es i# -!"ues h!s 1ee# h!""e#'e+ 1& !

o$p!r!ti-e i#stitutio#!"ist !ppro!h* !#+ ! #!rro, su1st!#ti-e fous o# e9p!tri!tes is

'r!+u!""& 1ro!+e#i#' to o#si+er #o#$!#!'eri!" st!ff. A"thou'h $uh h!s 1ee#

"e!r#e+* Fer#er !""s for $ore o#eptu!" sophisti!tio# !#+ !# e9p!#sio# of the

su1st!#ti-e fous of i#ter#!tio#!" hu$!# resoure $!#!'e$e#t.

I# the fi#!" h!pter* Stephe# B!h #otes the $!i# +e1!tes i# hu$!# resoure

$!#!'e$e#t tr!+itio#!""& o-er"oo% the pu1"i setor. A"thou'h #e, pu1"i

$!#!'e$e#t pr!ties 1e!$e ,i+espre!+ !#+ sou'ht to i#tro+ue so$e pri-!te

setor HR pr!ties i#to the pu1"i setor* B!h #otes the +etri$e#t!" effets i#

fr!'$e#te+ ser-ies !#+ u#oor+i#!te+ p"!##i#'. The ti+e i# the pu1"i setor !ppe!rs

to 1e tur#i#' to,!r+s or'!#i0!tio#!" rei#te'r!tio#* iti0e# i#-o"-e$e#t !#+p!rt#ership ,ith the ,or%fore.

The h!pters i# the H!#+1oo% !ttest to the o#ti#ue+ i$port!#e of hu$!# resoure

$!#!'e$e#t for bothor'!#i0!tio#!" perfor$!#e !#+ e$p"o&ee ,e""1ei#'. The& !"so

i+e#tif& the 1ro!+ !#+ i#re!si#' sope of !!+e$i +isip"i#es 'e#er!ti#' e-i+e#e

!#+ +e-e"opi#' theories to u#+erst!#+ e9isti#' pr!ties !#+ he"p 'ui+e $!#!'ers i#

the future. The e9te#t to ,hih !!+e$is !#+ $!#!'ers !# $eet the h!""e#'es

pose+ i# these h!pters ,i"" h!-e !# i$p!t o# our future ,or%i#' "i-es.

A!'NW($&%$M$NTS


11/11

We ,ou"+ "i%e to th!#% Kire# Sho$!# !#+ A"!# Mo"o#e& fro$ S!'e for their he"p i#

putti#' to'ether this -o"u$e.

$ntr) !itation*

Wi"%i#so#* A+ri!#* et !". Fie"+ of Hu$!# Resoure M!#!'e$e#t. The SAGE

Handbook of Human Resource Management. 788;. SAGE u1"i!tio#s. : Apr. 78:8.

http>,,,.s!'eerefere#e.o$h+1%hu$!#resoure$'$tArti"e#:.ht$".

Ch!pter DOI> :8.?:;:87:?;.#:

2.Adrian Wilkinson, Tom Redman, Scott a. Snell, And Nicolas Bacon-Field of Human Resource Management

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Transcript of 2.Adrian Wilkinson, Tom Redman, Scott a. Snell, And Nicolas Bacon-Field of Human Resource Management