299AN masterclass 1 September 8, 2010

Rebecca Khanna, Principal Lecturer324 PH/350OT 2008

Leadership and Change in Healthcare Management

… almost finished 299AN!


What this session will cover...

it starts with you …simple ways of ensuring you pass the modulehints on how to produce excellent workReview the assessment requirementsoutline support over the next few weeks

Assignment Submission date: 19 October … 41 days to go


keep it … simple stoopid


How are you feeling as you approach the assignment?

Talking Point

• haven’t a clue?• got a vague idea• becoming more confident• it’ll be okay

it starts with you …


Why is studying leadership and management relevant to you as nurses?

What’s it got to do with us?What’s it got to do with us?

Talking Point


This module is about people

• www.patientvoices.org.uk• Mental health and LD

• Keep the patient at the heart of the process, as the focus of the organisation and as the litmus test.

• System failure results in harm, in death, in abuse…


my aim

• to run a successful 299AN module

• is this a SMART objective?

• 100% pass rate for cohort 0108 on 299AN


am I being realistic?

• there is absolutely no reason for any of you to fail this module


1.This module is NOT about teaching you to become senior managers!

2.The focus is on YOU being informed to effect change in the workplace

3.Our concern is for YOU to understand how working in organisations affects you and how you can make an effect in organisations

4.The outcome is …using your ‘voice’ APPROPRIATELY in order to be heard

5.The outcome is patient-centred care


“Leadership and management is no longer the purview of the few”

(Jasper & Jumaa, 2005)

it really does start with you …


299AN Module Guide…

The module is designed to enable you to identify and examine skills and attributes of leadership and to explore the management of change. We will explore current leadership and organisational theory. Specific emphasis is placed on quality improvement initiatives and the patient experience. The aim is that you will be able to integrate the knowledge acquired into YOUR nursing practice.


Module Structure

• Module team– Note your seminar leader

• Lead lecture – available on moodle• Seminars every Wednesday• Team working• Self-directed learning• Resources on moodle


Vital information!

1. Read the module guide!2. Listen to your seminar leader for messages

about any room changes3. Go into CUOnline to view latest

messages/updates

4. Discuss queries with your seminar leader - we are in this together!


Using moodle and getting in contact with staff

• Provides an archive of lecture materials• Location of additional information

• Discussion forums– Discussion forums for course work

–Use these areas first to ask questions!• Contact staff via E-mail or telephone, allow a minimum

of two days for a response. • Staff will contact you via your University e-mail address


learning outcomes…On completion of this module you should be able to;• Identify theories of effective leadership and relate

these to the management of change within nursing practice.

• Demonstrate awareness of different models of team working in relation to practice settings

• Explore the structure, culture and processes of healthcare organisations.

• Discuss the impact of government policy on the delivery of health & social care.

• Explain the importance of quality improvement initiatives and their impact on patient care.


learning activities…

• In your seminars you worked in small groups on a ‘live’ healthcare issue in Coventry and surrounding areas.

• You will find additional resources in moodle• You may have researched policy, and theory• You can use the group work for your

assignment


The Assignment…

• Applying your experience in the clinical setting, identify a need for change in practice that would improve the quality of patient care. Focusing upon the 5 learning outcomes for this module, develop a 2,500 word proposal to address this need for change


kissing the Assignment…

• think about something that needs changing• why does it need changing?• what will you change?• apply some theory• explain why that theory is helpful• how will you know that it has worked?


Course work

• Management report: Proposal for change– Hand in date Tuesday 19th October before 4.00pm– You must also submit online via turnitin– 2500 words– Guidance on layout – see module guide– Advice on report writing is available on moodle– Assistance from the Centre for Academic Writing– Marking criteria – see module guide– Referencing = CUHarvard style

• Will be discussed in-depth within your seminars• Masterclasses in September


Course work • This is a Management Report, not an essay.• You can use bullet points.• You can use headings.• You can use diagrams and tables.• Words in tables and words in appendices do not count towards the

wordcount.• BUT remember that the text must make sense as a whole, without

the tables and appendices. Tables and appendices contain additional, or contextual information. If you are in any doubt, please ask us!

• Ask your seminar leader or ask your questions in moodle

discuss!


Course work

• Plagiarism and collusion are taken seriously. • Remember that all your work must be your own individual

work, and appropriately referenced. • You will be able to check your work in turnitin, and you must

submit your final assignment both printed, to the AHO, and electronically via turnitin.


Management Theory: Tools for Analysis

• PEST• SWOT• 5 Whys• Force Field analysis• Root cause analysis• Gap analysis• the PDSA cycle• Process Mapping• … and there are many more


Management Theories how would you USE them?

• Scientific Management• Human Relations• Lewin’s Change theories• Transactional Leadership• Transformational Leadership• Theory X and Theory Y• Team working• … and there are many more


checklist for the assignment I have written an executive SUMMARY

I am proposing a SMART change and this is WHY I have used the following management TOOL(s) I have used the following THEORIES I will know the CHANGE has been SUCCESSFUL because…

good luck and enjoy!

45% of

the

mark


In Summary… it starts with you … simple ways of ensuring you pass the module hints on how to produce excellent work Review the assessment requirements outline support over the next few weeks

good luck and enjoy!


How are you feeling as you approach the assignment?

Talking Point

• haven’t a clue• got a vague idea• becoming more confident• it’ll be okay

it all comes back to you …


Mohandas Karamchand Gandhi

• ‘we must become the change we want to see in the world.’


keep it … simple stoopid

299AN masterclass 1 September 8, 2010

Education

Transcript of 299AN masterclass 1 September 8, 2010