26th Annual Conference & Exposolutions.cmsa.org/acton/attachment/10442/f-0149/1... · & ROI Center...

Long Beach Convention Center, Long Beach, CA 300 East Ocean Blvd

June 21-23, 2016

E X H I B I T O R P R O S P E C T U S

26th Annual Conference & Expo

To reserve booth space, inquire about sponsorships or for more information, please call CMSA’s Expo Team at (501) 673-1117[2]

We have your answers! Get ready for the CMSA 2016 Annual Conference as you’ve never seen it before:

You are probably asking yourself: “Why should I exhibit this year?” “What’s different, new and exciting?” “Why CMSA instead of another organization?”

And best of all, increased value with each 10x10 space including four FULL conference passes with CEs!

Join CMSA in Long Beach, California June 21-23, 2016 -

you won’t want to miss this!

REACH - CMSA is the only association that touches case managers across the entire healthcare continuum

SHARE - in a unique conference experience, complete with more events

NETWORK - through new opportunities to connect

PROMOTE - your organization, products and services to a new audience

LEARN - by taking advantage of enhanced CE’s available to ALL exhibitors and staff

VALUE - Even more increased value with each 10x10 space - includes four FULL conference passes with CEs!

Long Beach

Convention Center

Long Beach, CA

June 21-23, 2016


CMSA Conference Attendee Overview

Health Insurance/MCO ......... 30%

Acute Care ........................... 21%

Other ...................................... 8%

Government Agency ............... 7%

Workers’ Comp/Disability ........ 7%

Independent Company/ Business Owner ...................... 6%

Ambulatory/Community Care ... 5%

Long-term Care/ Subacute/Rehab .................. 5%

Integrated Case/Care Mgmt ... 4%

Home Care .............................. 3%

MD Practice/PSO .................... 1%

Education/Research ................ 1%

Employer/Occup Health........... 1%

Disease Management .............. 1%

CMSA is pulling out all the stops in The Urban Waterfront PlaygroundTM of Long Beach California. June 21-23, 2016 is the perfect time of year for attendees to escape the summer heat and humidity for unbeatable cool nights and warm sunny afternoons. In addition to the largest number of continuing education units available at any case management conference, CMSA’s event will feature additional pre and post conference events designed to delight the hearts and minds of attendees. Who wouldn’t want to earn CEs while visiting Catalina Island or touring the Queen Mary?Exhibitors and sponsors are welcome to join in the fun and spend some extra time networking with some of the industry’s most seasoned and experienced professionals. If that’s not enough, we’re also implementing some significant enhancements designed to delight our loyal attendees and attract a new crowd. The CMSA show moves east to west, with a stop or two midway. Our 2012 show in San Francisco was an awesome example of CMSA’s west-coast popularity. We hope to see you there!

2016 Conference Enhancements• Best value cost per CE.

• Improved registration experience.

• No tickets required for catered sessions.

• Session handouts fully accessible.

• Several unique pre-conference sessions available.

Conference Exhibitor Facts Based on 2015 Conference Exhibitor Survey Data.

2015 Conference Exhibitor Data (for those who completed a survey) reflects the following ratings of “Excellent” or “Good” in these categories:

93% of attendees enjoyed

the variety of Expo vendors

Conference Attendee FactsBased on 2015 Conference Attendee Survey Data

73%Quality of

Leads 88%Expo Hours

98%Expo Hall

Appearance95%Overall

Conference Experience

Long Beach Convention Center

Long Beach, CA • June 21-23, 2016

Attendee Number of Years in Clinical Practice:Over 20 ................................. 69%16-20 years ........................... 13%11-15 years ............................. 8%0-10 years ............................. 10%

Attendee Number of Years in Case Management:Over 20 ................................. 30%Over 10 ................................. 35%7-10 years ............................. 15%4-6 years ............................... 10%0-3 years ............................... 10%


• Special session for Exhibitors geared toward understanding and connecting with the Case Manager/nurse.

• A complimentary pre-conference attendee mailing list.• Booth identification sign with company name and booth number.• Four (4) full conference passes with CEs per 10’ x 10’ space.• Catered events scheduled in the Expo Hall.• Company name, booth number & link to website listed on conference website.• Exclusive access to the Exhibitor Lounge, which provides an opportunity to network and secure

space for the 2017 Expo.• Recognition for Corporate Partners and Conference Sponsors.• Company name and contact information provided to each full conference attendee.• Expo hours designed to maximize attendance and provide additional networking opportunities.• Exhibit space discount for our Corporate Partners.• Crowd-drawing activities.• Company listing in the pre-conference issue of CMSA Today™, the official magazine of CMSA.

Exhibitor Benefits• 100% dedicated exhibit time.

PricingAmbassador Section

Priority A Corner 10’ x 10’ $2,925Priority A Inline 10’ x 10’ $2,865Priority D Corner 10’ x 20’ $5,850Island A 20’ x 20’ $11,650Island B 20’ x 30’ $17,465

General Hall Section

Priority A Corner 10’ x 10’ $2,645Priority A Inline 10’ x 10’ $2,625Priority B 10’ x 10’ $2,185Priority C 10’ x 10’ $1,875Priority D Corner 10’ x 20’ $5,290Island 20’ x 20’ $10,200

Ask us how to receive a DISCOUNT on your booth!

Types of Companies Exhibiting with CMSA• Air Transport• Case Management Services• Computer Software• Disability Management• Disease Management• Health Care Product

Manufacturers• Health Care Providers• Home Care Products & Services• Hospitals & Health Care Facilities• Internet & Web-Based Services• Managed Care Services• Medical Equipment Suppliers• Pharmaceutical

Manufacturers & Services• Publishers• Recruiters & Staffing• Rehab Facilities & Services• Related Professional &

Govt. Organizations• Sub-acute Facilities• Transport• Universities & Colleges• Wellness• Workers’ Compensation• Wound Management

Non Profit Organizations*

Non Profit 10’ x 10’ $1,750*Non-profit booth assignments will be made in May 2016.




TUESDAY, JUNE 21• 8:00a – 5:00p Exhibit Hall Set Up & Exhibitor Staff Registration

Exhibits MUST be finalized by 5:00p• 12:00p – 1:00p Exhibitor Meeting & Complimentary Lunch

Learn more about the CMSA Conference attendee, case/care Managers and how to connect with your audience

• 7:00p – 10:00p Expo Hall GRAND OPENING

WEDNESDAY, JUNE 22• 10:00a Early Expo Hall access for Exhibitors Only• 11:00a – 3:00p Expo Hall Open

Lunch served 10:30a - 1:30p• 2:00p – 3:00p Exhibitors may post prize drawing winners on Prize Board (if applicable)

THURSDAY, JUNE 23• 7:45a Early Expo Hall access for Exhibitors only• 8:45a - 11:45a Expo Hall Open

Brunch Served 8:15a until 11:15a• 10:45a– 11:45a Exhibitors may post prize drawing winners

on Prize Board (if applicable)• 12:00p - 3:30p Exhibits dismantle

Expo Hall Schedule



FOOD & BEVERAGES COMPLIMENTS OF CMSA:CMSA is pleased to provide complimentary food and drinks to all of our exhibitors on each exhibit day. Exhibitors may enter the Expo Hall one hour before it officially opens to attendees, providing time to enjoy meals before connecting with attendees.

Exhibitors are not to dismantle or remove any part of their exhibit prior to the Expo Hall closing on

Thursday, June 23 at 11:45a.

OFFICIAL SHOW DECORATOR:A service desk will be open during installation, show hours and at dismantling. All electrical work and wiring must be approved and installed in accordance with local regulations. For more information on services, please contact Exhibitor Services at (714) 254-3410 or email [email protected]

Great Conference. Good booth

traffic..... — Rainbow

Rehab

’’

’’


Hotel, Travel & Transportation:To make the most out of conference week, book your accommodations through CMSA’s Hotel Room Block. Doing so is the only way to ensure that you receive all conference-related benefits and notifications, such as:• Welcome Information from CMSA upon Check-In• Conference Room Drop Packets

In addition, reserving your accommodations through the CMSA block will enable you to build camaraderie with fellow exhibitors beyond the convention center walls while continuing to network and grow relationships with attendees.

Rate is $189 for all hotels (except Government-see below) Hotel deadline to receive CMSA room rate is May 21, 2016.

HOST HOTEL #1 Hyatt Regency Long Beach 200 S. Pine Avenue Long Beach, CA 90802 562-491-1234 https://resweb.passkey.com/go/CMSA2016Connected to Convention center

HOTEL SCAM WARNING:

Neither CMSA nor our contracted Long Beach, CA hotels will ever

contact you regarding your reservations.

If entities claiming to represent either contact you prior to the

2016 Conference & Expo, please report it immediately to

CMSA by calling (501) 673-1117.

HOST HOTEL #2Renaissance Long Beach 111 E. Ocean Blvd.Long Beach, CA 90802562-437-5900http://www.marriott.com/hotels/travel/lgbrn-renaissance-long-beach-hotel/(One block from Convention Center)

HOST HOTEL #3The Westin Long Beach333 E. Ocean Blvd.Long Beach, CA 90802888-627-8403www.westinlongbeachhotel.com (One block from Convention Center)



Government Hotel BlockThere is a small government block of rooms at each hotel, but space is limited. Room rates are available to full-time military members and/or employees. All hotels will honor the prevailing federal government per diem rate as it is published for June, 2016. You must request CMSA’s Government Room Block. Military ID will be required at check-in. For more information please contact Shelly Greenwood at 501-673-1115 or [email protected]

Room Rates will be honored on a space-available basis. Hotel rates are subject to applicable state and local taxes in effect at the time of check-in. Please reserve your room by our cut-off date of May 21, 2016.

If you need assistance with hotel reservations contact Shelly Greenwood at 501-673-1115 or email: [email protected].

Lead Retrieval - Details coming soon!


The following list provides a sampling of some of the opportunities available:

Exhibitors with an Enhanced Exhibitor Listing on the Conference Mobile App, experienced up to 600 unique visits to their listing!

Exhibitor Success & ROI CenterWe want to help you maximize your marketing efforts for CMSA’s 2016 Annual Conference & Expo! Maximizing participation and booth traffic are key elements to increase your company’s ROI.

We provide our exhibitors a variety of marketing tools, resources and helpful information to maximize your company’s presence before, during and after the show — each designed to encourage attendees to visit your booth.

CMSA can work with you to determine the sponsorships that best fit your marketing and sales objectives as well as your budget.

Visit www.cmsa.org/conference to see examples of last year’s exhibitor resources.

CMSA offers a variety of sponsorship opportunities to increase brand presence, raise product awareness, improve competitive positioning, highlight imaging or target specific customer segments.

• $500 Cash Giveaway• Annual Membership Meeting• Awards Event• Chapter Mixer• Chapter Presidents Council Breakfast• Conference Guide• Coffee Breaks• Cyber Café & Program Management

Center• CM Expo Lunches• CM Expo Grand Opening• Facilitated Networking Sessions• First Time Attendee Reception• Grab & Go Lunch Sponsorship• Highlighters• Local Attraction Tours

• Literature Kiosk• Literature Kiosk Inserts• Main Sessions and KeyNote speaker• Mobile App (Splash Page, Banner Ads,

Enhanced Exhibitor Listing)• Name Badge Holders• Official Pocket Guide• Padfolio• Pens• Post-Conference Mailers• Room Drop Envelopes• Room Drop Inserts• Tote Bag• Tote Bag Inserts• Water Bottles• Relaxation Station

2016 Sponsorship Opportunities



� Past Exhibitor: (Years)

� Internet: (Site)

� Publication:

� Other:

Long Beach 2016 Exhibitor Application & Contract

June 21 – 23, 2016 • Long Beach Convention Center • Long Beach, CA

Mail or fax this form with payment to: CMSA • 6301 Ranch Drive • Little Rock, AR 72223 • Fax (501) 421-2135 Email: [email protected] Questions? Call; 501-673-1134

Booth Pricing

Save on 2016 Exhibit

Space when you join as a

CMSA Corporate Partner!

EXHIBITING CO.: Website: _______ ___ Print information EXACTLY as it should appear in all published materials.

Published Contact Name: Title: ____ ____ The person listed above will be identified in the Conference Guide as the Company Contact.

Published Mailing Address: _______________________________________ _______________________________

City: _____________________ State: ______ Zip: ______________________

Published Phone: _ Published Fax: _ E-Mail: _________ ____

CONFERENCE COORDINATOR: Co. Name: ___ ____

Contact Name: Title: ______ _____

Mailing Address: _____ ____

City: _____________________ State: ______ Zip: _______________ ____

Phone: Fax: E-Mail: _____ ____

REQUIRED

CATEGORY LISTING: Please select no more than 3 categories below that describe your core business:

Non-Profit Organizations*

10’ x 10’ $ 1,750 *Non-Profit booth assignments will be made in May 2016.

Accreditation Programs/Certification

Associations/Foundations

CM Education

Consulting Svcs

Disability Mgmt

Disease Mgmt

PAYMENT SCHEDULE:

Guidelines

Home Care Products/Svcs

Hospitals/Facilities

Managed Care/Insurance Co

Med Equipment/Med Device

Orthotic/Prosthetic

Pharmaceutical/

Medication Management/

Specialty Pharmacies

Physical Therapy

Publishing/Printing

Recruiting/Staffing

Rehab Svcs

Software

Spiritual Care

Subacute

Therapy Program Mgmt

Translation/Language Svcs

Transport Co

Web-based Co

Wellness Svcs

Worker Compensation

Wound Mgmt

Other

Enclosed is my deposit of $1,000 per 10’ x 10’ space. (Full payment is required for all contracts received after 1/15/16).

Please invoice my company for deposit. I understand that the space will be cancelled if deposit is not received by CMSA within 30 days of receipt of this Exhibitor Application and Contract. (Full payment is required for all

contracts received after 1/15/16).

Enclosed is my full booth payment

Check Visa MasterCard AmEx Discover (print card number below)

Card Number: Exp. Date:

Print Name on Card: Signature:

X

www.cmsa.org

List a maximum of (3) organizations you prefer not to

exhibit beside. Event Management will try, but cannot guarantee, to accommodate these requests.

1:

2: 3:

Booth Selection:

1:

2: 3:

Ambassador Section

� Priority A Corner 10’ x 10’ $ 2,925

� Priority A Inline 10’ x 10’ $ 2,865

� Priority D Corner 10’ x 20’ $ 5,850

� Priority D Inline 10’ x 20’ $ 5,730

� Island A 20’ x 20’ $11,650

� Island B 20’ x 30’ $17,465

General Hall Section � Priority A Corner 10’ x 10’ $ 2,645

� Priority A Inline 10’ x 10’ $ 2,625

� Priority B 10’ x 10’ $ 2,185

� Priority C 10’ x 10’ $ 1,875

� Priority D Corner 10’ x 20’ $ 5,290

� Priority D Inline 10’ x 20’ $ 5,245 � Island A 20’ x 20’ $10,200

Other Information:__________________________ � A $1,000 deposit (per (10’ x 10’) and a completed Contract are required to hold space. Space will be cancelled if deposit is not received within 60 days of submission of signed Contract. Final payment due 1/15/16.

� Booth priorities are indicated by a letter above each number on the floor plan (A, B, C).

� Booths are assigned on a first-come, first-served basis after signed Contract and deposit have been received and accepted.

� Cancellation & Exhibit benefits are listed in the

“Rules Governing CMSA’S 26th Annual 2016 Conference & Expo.”

Long Beach 2016 Rules Governing CMSA’s 26th Annual Conference & Expo June 21 – 23, 2016 • Long Beach Convention Center • Long Beach, CA

1. WHO MAY EXHIBIT – The exhibition is only for those companies offering products, equipment and services that are related to the case management profession and which have no outstanding payments due CMSA for other goods or services. CMSA reserves the right to determine eligibility of any applicant as an Exhibitor up to and including the dates of the show.

2. ASSIGNMENT OF EXHIBIT SPACE – Assignment of space will be made on a first-come, first-served basis. CMSA reserves the final decision and right, in the best interest of the Exhibit, to amend the floor plan, assign, or relocate selected space in areas other than that selected by Exhibitor.

3. COST OF EXHIBIT SPACE – The cost of the exhibit spaces is noted in the application. Cost per 10’ x 10’ space includes: booth fee; exhibitor standard pipe and drape; a booth identification sign with Exhibitor’s name and booth number (CMSA reserves the right to abbreviate any company names which are over 50 characters long); four (4) complimentary FULL conference passes with CEs;(see Section 8 for additional details); and one pre-show attendee mailing list for a one- time mailing to attendees (does NOT include e-mails). Only one company name per booth will be listed on the booth sign or in onsite materials. All booths are required to be carpeted at the exhibitor’s expense. Payment & application must be received within 10 days of verbal agreement, or space will be cancelled. Final payment due January 15, 2016. (Tables, chairs, and items not mentioned above, may be rented from the Official Show Decorator.)

4. CANCELLATION – An Exhibitor may cancel or withdraw from the exhibit program subject to the following conditions:

a. The Exhibitor shall file a written notice of intention to cancel or withdraw by March 18, 2016. b. If written notice is received by CMSA on or before March 18, 2016, CMSA shall return the fees paid but shall retain a service fee

of $600.00 per 10’ x 10’ space. If payment has not been received, CMSA will invoice the Exhibitor and the Exhibitor agrees to pay $600 per each 10’ x 10’ reserved space.

c. If written notice of cancellation is received on or after March 19, 2016, no refunds will be made for cancellation regardless of reason.

d. If all or part of the Exhibitor’s payment represents funds CMSA credited from that Exhibitor’s cancellation of a previous year’s conference, the Exhibitor shall not be entitled to a refund on such amounts.

5. HOLD HARMLESS CLAUSE – The Exhibitor assumes the entire responsibility and liability for losses, damages, and claims arising out of injury or damage to Exhibitor’s displays, equipment, and other property brought upon the exhibition premises and shall indemnify, defend and hold harmless Long Beach Convention Center, CMSA, Case Management, Inc. (CMI) (CMSA’s conference management company), their respective officers, directors, employees, or agents from any and all such possible losses, damages and claims. (See also section 13). The terms of this provision shall survive the termination or expiration of this Agreement.

6. ARRANGEMENT OF EXHIBITS – Exhibit(s) shall be arranged so as to avoid obstructing the general view of the other exhibits in the Exhibition area. Exhibits must be self-contained within the booth area assigned, and chairs, furniture, or exhibit materials are NOT to be placed outside the booth area. Demonstrations are permitted only within the confines of the individual exhibitor’s booth. No interference with normal traffic flow and infringement of neighboring exhibits will be permitted.

Exhibits shall be fully assembled and boxes marked for storage 3 hours prior to hall opening event. Violations of this provision may result in additional costs to the exhibitor.

Maximum height of booth permitted is eight feet. The full height of the back walls may extend from the back of the booth to three feet forward. Maximum height for the front seven feet of the exhibit booth shall not be higher than three feet. Peninsula booth maximum height is three feet. The layout of an Island booth will need to be approved by CMSA. Maximum island booth height is 16 feet unless otherwise approved by CMSA.

Display material exposing an unfinished surface to neighboring booths is strictly prohibited. Nothing shall be posted, tacked, screwed, or otherwise attached to columns, walls, floors, or other parts of the facility or furniture. Exhibitor shall not do, nor permit to be done, anything which may interfere with the effectiveness or accessibility of utility, heating, ventilation, or air conditioning systems or portions thereof, or to the public areas adjacent thereto, or to the street or sidewalks adjoining. Any changes required to protect the facility in the opinion of CMSA will be at the expense of the Exhibitor.

7. HOSPITALITY FUNCTIONS – Scheduling of private functions that include CMSA Conference attendees over the course of the scheduled Conference dates MUST BE coordinated directly through CMSA. CMSA must approve all invitations and/or promotional materials that are sent to CMSA Conference attendees.

8. REGISTRATION – All visitors to the CM Conference and Expo must register in accordance with the rules of the Conference. Four (4) complimentary FULL conference passes with CEs are included with each 10’ x 10’ space. Additional full passes available for $399.00. Set-Up Only Passes will be provided at no charge. All passes are to be used exclusively by exhibiting company employees (verification of such will be required). Children under the age of 16 will NOT be allowed on the floor. All attendees must register in order to enter the Exhibit Hall. No pets will be allowed on the floor unless certified service animals. Any outstanding balances on the Exhibitor Representative’s account will be the responsibility of and billed to the exhibiting company.

9. OBJECTIONABLE CONDUCT – CMSA reserves the right to reject or terminate exhibit privileges of any Exhibitor including personnel in whole or in part, which because of noise, conduct of personnel, method of operation, selling outside of the booth, materials, or for other causes which CMSA believes is not compatible with the purpose of the Conference and Exhibition, or any other reason in the opinion of CMSA, without liability for any refunds or other expenses incurred.

10. COMPLIANCE WITH LAWS – Exhibitors shall bear responsibility for the compliance with any and all local, city, state and federal safety, fire and health laws, ordinances and regulations, including the Policies, Rules and Regulations of Long Beach Convention Center, regarding the installation, dismantle and operation of the exhibit. Long Beach Convention Center information is included in the Exhibitor kit. Exhibitors choosing to sell items from their booth are required to obtain a Special Events License from both city and state. More information will be available on www.cmsa.org.

11. AMERICANS WITH DISABILITIES ACT – Exhibitor represents and warrants that its exhibit and product/service information shall comply with the Americans with Disabilities Act, its regulations and guidelines (collectively “ADA”). Exhibitors shall indemnify, defend and hold harmless CMSA, CMI, their respective directors, officers, employees and agents, and each of them, from and against any and all claims and expenses, including attorney’s fees and costs, arising out of or related to Exhibitor’s breach of this provision or noncompliance with any provision of the ADA.

12. EXHIBIT HOURS – In their own best interest, and for security, Exhibitors are encouraged to keep an attendant at their booths during

all open hours. It is agreed that no Exhibitor will dismantle or remove any part of their exhibit prior to show closing. If an Exhibitor violates this provision, the Exhibitor will be fined up to $500.

13. LIABILITY, INSURANCE AND WAIVER OF SUBROGATION – CMSA, CMI, and Long Beach Convention Center shall not be held responsible for the safety of exhibits against fire, theft, or property damage, or for accidents to Exhibitors or their Employees, Agents, Volunteers and Attendees from any cause prior to, during or subsequent to the period covered by the exhibit contract. Exhibitors shall obtain, at their own expense, adequate insurance against any such injury, loss or damage. The Exhibitor waives the right of subrogation by its insurance carrier(s) to recover losses sustained under Exhibitor’s insurance contracts for real and personal property. Exhibitor shall list CMSA and CMI as additional insureds on its liability policies for the period beginning with installation of the booth through completion of move out. Further, Exhibitor shall indemnify, defend and hold harmless CMSA, CMI, their respective officers, directors, employees, and agents against and from any and all losses, costs, damages, liability, or expenses (including attorney’s fees) arising from or by reason of any accident, bodily injury, property damage, or other claims or occurrences to any person, including Exhibitor, its employees and agents, or any business invitees, arising out of or related to Exhibitor’s occupancy or use of the exhibition premises in Long Beach Convention Center, including storage and parking areas. The terms of this provision shall survive the termination or expiration of this Agreement. CMSA makes no representation or warranty as to the attendance or overall success of the conference and, as such, shall have no liability to Exhibitor for damages relating to low attendance, the overall success of the show, or any other factors beyond the reasonable control of CMSA.

14. FORCE MAJEURE – Should events beyond the reasonable control of CMSA or Long Beach Convention Center, such as acts of God, war, curtailment or interruption of transportation facilities, unavailability of facilities, threats or acts of terrorism or similar acts, disease, epidemic, State Department or other federal, state or local government agency travel advisory, civil disturbance, or any other cause beyond the parties’ control, which, in the party’s reasonable judgment, would tend to make it commercially unreasonable, illegal, or impossible for either party to perform its or their obligations under the Agreement as they relate to the Convention and Exhibition, such party may cancel the Exhibitor Agreement upon written or e-mail notice to the Exhibitor, without liability including return of exhibition fees in whole or part at CMSA’s option.

15. DRESS OF ATTENDANTS – Costumes not regularly associated with the business and professional character of the conference must have the approval of CMSA.

16. SUBLEASING – Exhibitors may not sublet, sub-divide or assign their space, or to otherwise permit non-exhibitors to distribute materials in their

space or any part thereof.

17. PHOTOGRAPHS/VIDEOTAPING – CMI reserves the right to record video and take photographs for promotional and educational

purposes.

18. ALCOHOLIC BEVERAGES – Exhibitors will not be permitted to sell, serve, or give away alcoholic beverages in the exhibit hall.

19. CONSUMABLE ITEMS – All consumable items must be approved through Long Beach Convention Center.

20. COPYRIGHTED WORKS - Exhibitor acknowledges and agrees that it shall be solely responsible for obtaining any licenses, permits, etc. which may be required for it to broadcast, perform, or display any copyrighted materials including, but not limited to, music, video, and software. Exhibitor shall indemnify, defend and hold harmless CMSA, CMI, its directors, officers, employees and agents, and each of them, from and against any and all claims and expenses, including attorney’s fees and costs, arising out of or related to Exhibitor’s breach of this provision. The terms of this provision shall survive the termination or expiration of this Agreement.

21. SMOKING – Smoking will not be allowed in the conference sessions or exhibit hall.

22. UNION RULES – Exhibitors must comply with Union rules as listed in the Exhibitor kit as provided by the official service contractor.

23. SERVICE CONTRACTOR – All costs of shipping, cartage, carpeting and handling are to be borne by the Exhibitor. The service contractor selected by CMSA will handle the drayage from the drayage warehouse to the Exhibitor’s booth; remove crates and empty cartons; return them at the end of the show; deliver packed goods to the loading dock of Long Beach Convention Center; and load the items onto transport vehicles.

All additional services not listed in section 3 of this contract and required by Exhibitors should be ordered direct from the service contractor. Each Exhibitor may download from the service contractor’s website, the appropriate order forms. These additional services are not part of this agreement and must be ordered separately.

If an Exhibitor Appointed Contractor (EAC) is used other than the official decorator, the contracted company must furnish a certificate of insurance to CMSA and to the service contractor no later than March 31, 2016, or the Exhibitor will be required to use the official decorator of the show. The exhibiting company accepts all responsibility for EAC’s actions or omissions that causes damage or injury, and shall hold CMSA harmless from any liability.

To facilitate movement in and out of the Exhibit hall and to ensure proper delivery, it is essential that all shipments by the Exhibitor be consigned to arrive no later than the date designated by the service contractor.

Long Beach Convention Center has no facilities for receiving or storing advanced shipments. Therefore, all shipments which must arrive earlier than move-in day should be consigned to the warehouse address of the exhibit contractor.

In the receipt, handling, care of, custody of, property of, and any kind shipped or otherwise delivered to the Exhibition, either prior to, during or subsequent to the use of the exhibit space by Exhibitor, CMSA , CMI, and its officers, agents, and employees shall not be liable for any loss, damage or injury to such property.

24. CHANGES – CMSA reserves the right to make any changes in the rules necessary to ensure the health and safety of those in attendance, the significance of the exhibition and harmony of operation. Exhibitors will be advised of any such changes by bulletin or e-mail.

25. COMMUNICATION – All conference correspondence will be made through e-mail or cell phone, text, or recorded messaging. A valid e-mail address or cell phone number is required. This information will be requested from each person during online Exhibitor Registration. Your information will only be used by CMSA and its agents as needed to communicate conference-related information and notifications. Data and text charges may apply.

26. VIOLATIONS – Violations of any of these Rules and Regulations on the part of Exhibitor, its employees, or agents shall, at the option of CMSA, constitute cause for CMSA to terminate this Agreement, expel Exhibitor from the show, and Exhibitor shall forfeit all fees paid to CMSA. All decisions of CMSA and CMI are final. ©2015 CMI

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