269901 AT&T Office@Hand Infographic v5

1
15% Percentage by which small businesses are projected to exhibit an accelerated growth in the VoIP market from 2019 to 2025, as reported by Intrado GlobeNewswire. or more 82% of businesses surveyed reduced costs as a result of using cloud technology, as reported by Microsoſt. 94% of small businesses have reported security benefits since moving to the cloud, as reported by Microsoſt. AT&T Office@Hand is a cloud-based solution that provides voice, fax, text messaging, collaboration tools, and audio and video conferencing so workers can be more productive in the office or on the go. Even small businesses can project a more professional, “ always reachable ” image. When customers call your company’s main number, they can connect to the right employee so you never miss a call. 6 benefits for your business Enhance customer satisfaction. Let customers reach you, so you never miss a call. Unite a dispersed workforce. One solution provides voice and collaboration. Empower employees to work wherever they are – on the devices they prefer to use. Focus on running your business with an easy-to-use phone, fax, messaging, and conferencing system. Get started easily using your existing high-speed connection and your PCs, tablets, or mobile devices. Count on a low monthly fee and limited hardware expense. You can: With employees working from home and remotely, businesses are rising to the challenge of keeping dispersed workforces connected. They’re moving communications to the cloud with mobile-first tools so collaboration can happen wherever work takes their workforces. Connect your remote workers with AT&T Office@Hand for mobile-first voice, video conferencing, messaging, and team collaboration How much the VoIP services market is expected to reach by 2024, as reported by Persistence Market Research. $ 194.5B Retail Use case 1 Problem Retail establishments can have hundreds of locations on different communication platforms. It’s hard to monitor sales performance across locations. Solution Moving business communications to the cloud can connect locations and improve collaboration. AT&T Office@Hand enables you to record inbound and outbound user calls. Outcome Retailers can use recorded calls to help improve sales performance from staff across the organization. Use case 2 Engineering Problem A company’s Private Branch Exchange (PBX) phone systems is being discontinued by the manufacturer. When engineers are out on field projects, the phone system doesn't have the necessary features to automatically forward calls to mobile devices. Solution AT&T Office@Hand replaces the aging phone system and introduces call features that allow for sequential or simultaneous routing of calls. Outcome A single platform improves efficiencies. Engineers can receive calls on mobile devices virtually anywhere. ©2021 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World, and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners. The information contained herein is not an offer, commitment, representation, or warranty by AT&T and is subject to change. 269901 | 072921 Plumbing Use case 3 Problem Plumbers in the field are too busy to pick up calls from the company phone system, so calls are going unanswered. Missed calls mean missed opportunities and revenue. Solution AT&T Office@Hand improves call handling with auto attendant to answer a call and routing features to direct a call to the correct destination. Outcome Plumbers can receive calls virtually anywhere on their devices. Business opportunities go up, and so does customer satisfaction. We’re here for you Are you a small-to-medium business wanting to better support your workforce, customers, and locations? Contact us today. We have professionals who can demystify the technology for you and get you up and running with emerging technology and other solutions for your business. AT&T Business is here to help small businesses in a big way. Our Tech Demystified series can help you decide what products and services will work best for your business. To learn more, visit AT&T Office@Hand or contact your local sales representative.

Transcript of 269901 AT&T Office@Hand Infographic v5

15%Percentage by which small businesses are projected to exhibit an accelerated growth in the VoIP market from 2019 to 2025, as reported by Intrado GlobeNewswire.

or more

82%of businesses surveyed reduced costs as a result of using cloud technology, as reported by Microsoft.

94%of small businesses have reported security benefits since moving to the cloud, as reported by Microsoft.

AT&T Office@Hand is acloud-based solution thatprovides voice, fax, textmessaging, collaborationtools, and audio and videoconferencing so workerscan be more productivein the office or on the go.

Even small businesses can project a moreprofessional, “always reachable” image. Whencustomers call your company’s main number,

they can connect to the right employee soyou never miss a call.

6 benefitsfor yourbusiness

Enhance customersatisfaction.

Let customers reach you,so you never miss a call.

Unite adispersed workforce.One solution provides

voice and collaboration.

Empower employeesto work wherever they

are – on the devicesthey prefer to use.

Focus on runningyour business

with an easy-to-use phone,fax, messaging, and

conferencing system.

Get started easilyusing your existing

high-speed connectionand your PCs, tablets,

or mobile devices.

Count on a lowmonthly fee and limited

hardware expense.

You can:

With employees working from homeand remotely, businesses are rising tothe challenge of keeping dispersedworkforces connected.

They’re moving communications tothe cloud with mobile-first tools socollaboration can happen whereverwork takes their workforces.

Connect yourremote workers with

AT&T Office@Handfor mobile-first voice, video conferencing,

messaging, and team collaboration

How much the VoIP services marketis expected to reach by 2024, as reported by

Persistence Market Research.

$194.5B

RetailUse case 1

ProblemRetail establishments can havehundreds of locations on differentcommunication platforms. It’s hardto monitor sales performanceacross locations.

SolutionMoving business communicationsto the cloud can connect locationsand improve collaboration. AT&T Office@Hand enables you to record inbound and outbound user calls.

OutcomeRetailers can use recorded calls tohelp improve sales performancefrom staff across the organization.

Use case 2

EngineeringProblemA company’s Private Branch Exchange (PBX)phone systems is being discontinued by themanufacturer. When engineers are out on field projects, the phone system doesn't have the necessary features to automatically forward calls to mobile devices.

SolutionAT&T Office@Hand replaces the aging phone system and introduces call features that allow for sequential or simultaneous routing of calls.

OutcomeA single platform improves efficiencies.Engineers can receive calls on mobile devicesvirtually anywhere.

©2021 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World, and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners. The information contained herein is not an offer, commitment, representation, or warranty by AT&T and is subject to change. 269901 | 072921

PlumbingUse case 3

ProblemPlumbers in the field are too busy to pick up calls from the company phone system, so calls are going unanswered. Missed calls mean missed opportunities and revenue.

SolutionAT&T Office@Handimproves call handling withauto attendant to answer acall and routing features todirect a call to the correctdestination.

OutcomePlumbers can receivecalls virtually anywhereon their devices.Business opportunitiesgo up, and so doescustomer satisfaction.

We’re here for you

Are you a small-to-medium business wantingto better support your workforce, customers, and

locations? Contact us today. We have professionalswho can demystify the technology for you and get youup and running with emerging technology and other

solutions for your business.

AT&T Business is here to help small businessesin a big way. Our Tech Demystified series can

help you decide what products and serviceswill work best for your business. To learnmore, visit AT&T Office@Hand or contact

your local sales representative.