262828 Aa85 40. Msc in Leadership of Healthcare Organizations

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Master of Science in

Leadership of Healthcare

OrganizationsSwiss way of Preciseness, Performance and Reliabili ty; Excellent in Teaching and Research

www.alss-edu.ch E-Mail: [email protected]

Apply now: http://www.alss-edu.ch/index.php/admission/application-form

Copyright 2014 Academy of Leadership Sciences Switzerland. All Rights Reserved.
http://www.alss-edu.ch/http://www.alss-edu.ch/


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Master of Science in Leadership of Healthcare

Organizations

Program Outcomes

Upon completion of this degree, you should be able to:

Develop a greater understanding of the range of perspectives

about leadership in healthcare organizations.

Think critically, strategically and reflectively.

Become prepared as a leader to be more discerning about how

you enact the role of leader in politics.

Communicate effectively.

Increase your awareness in terms of your own strengths as a

leader.

Better understand the role that emotional intelligence plays in

leadership.

Apply leadership skills Learn about traditional and

contemporary leadership theories, different leadership models,

and how to effect change in an organization.

Better appreciate which areas should be further developed to

improve as a leader.

Be aware of the range of choice available in the enactment of the

leadership role.

Gain a greater ability to choose effective outcomes for your ownlearning and development.

Increase your sensitivity to the many issues leaders face in variety

of political contexts.

Increase in your capacity to assist in leadership change

initiatives, both from a theoretical and experiential standpoint.

Deepen your knowledge in project management for healthcare

organizations.

Gain a better understanding of quality improvement in

healthcare organization.

Increase your sensitivity to leadership ethics and human resourcemanagement.

Mange conflicts and to negotiate successfully.

Conduct research in the domain of leadership in healthcare

organizations Interpret and apply research findings to ensure

effective political performance.

Make decisions using evidence-based methods.

The Master of Science in

Leadership of Healthcare

Organizations (MSLHO) at

ALSS is a leadership graduate

program of study designed todevelop skills for effective

leadership in healthcare

organizations in a rapidly

changing, healthcare domain.

Effective leadership is

essential to the success of any

endeavor in healthcare

domain. Healthcare sector

needs valuable leaders who

can identify, promote, and

accomplish goals and

objectives. In this context,

MSLHO students will have the

opportunity to gain the most

recent knowledge from the

effective leadership in

healthcare organizations,

incorporated in this program,

and become more aware oftheir own strengths, attitudes,

and behaviors, and the effects

they have on others as

leaders.


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Information at a Glance

Duration of the Program:

Duration of each Course:

Duration of Master Thesis:

2 years (9 Courses + Master Thesis)

2 months

6 months

Credit Value:

Credit Transfer:

120 European Credit Transfer System (1 ECTS=30 h learning)

It is possible to transfer master credits from other institutions.

Admission Requirements: Bachelors degree or equivalent

Language: English

Study Options: 100% online=distance learning (you can work while studying), oroptional some courses (see courses with*, page 3) partially face toface, one week in Switzerland, Dubai-UAE or San Diego-USA, if thecourse has a minimum of 15 students, who wish to complete their

course online and face to face.

Tutorial fees for the whole program:

Scholarship:

SFR 15000 (excluded traveling and living costs if you wish to cometo Switzerland, UAE or USA). Terms of tutorial fee: for each courseSFR 1500, to be paid four weeks before starting the course.

This scholarship covers tuition fee in part. The available level oftuition fee reduction is between 10% and 30% depending oncandidates academic excellence and the civic responsibility andengagement (see the attached document Scholarship ALSS).

Start Terms: Twice a year: in March or in September

Application deadline for March is January, 30.

Application deadline for September is July, 30.


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Courses at a Glance

1. *Introduction to Leadership Theory: Leadership Style; Self-Leadership Assessment and

Development (10 ECTS)

2. Leadership and Emotional Intelligence (10 ECTS)

3. Leadership Challenge: Leadership Change and Development; Decision-Making (10 ECTS)

4. Leadership and Strategic Thinking: Creativity and Innovation; Conflict Management and

Negotiations (10 ECTS)

5. Leadership and Organizational Theory: Building Effective Teams; Delivering Organizational

Process Excellence; (10 ECTS)

6. Leadership Ethics and Human Resource Management (10 ECTS)

7. Quality Improvement in Healthcare Organization (10 ECTS)

8. Leading Projects in Healthcare Organizations (10 ECTS)

9. *Leadership Research Methods and Statistics (10 ECTS)

10. Research Project/Thesis (30 ECTS)

Accreditation:http://www.iao.org/iao/memberarea/Accreditation-Profile.aspx?ec=89078


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Course and Content

1. Introduction to Leadership Theory: Leadership Style; Self-Leadership

Assessment and Development

Course Duration: 2 Months

Credits: 10 ECTS (students time investment of 300 hours)

Couse Certificate: counts for Masters of Leadership Sciences, ALSS

Course Content

LeadershipRole, Skills and Styles

Leadership and Communication

Gender & Leadership

Leadership and Problem-Solving

Leadership and Diversity

Servant Leadership

Culture and leadership

Being a Better Leader

Introduction Leadership Studies

Leadership theories and perspectives

Leadership Skills Development

Leadership & Service

Relational Leadership Model

Understanding Self, Understanding Others


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Course and Content

2. Leadership and Emotional Intelligence




Course Content

Emotional, social, and cognitive intelligence

competencies

Inspiring and Motivating Sustained Development

The Positive and Negative Emotional Attractors

Recognizing and affirming your own emotions

Developing personal authenticity

Mastering Self-Management Techniques

Applying EI best practices

Controlling and using emotions effectively

Gaining greater control of your actions

Creating a positive EI environment

Becoming an Emotionally Intelligent Leader

Applying EI competencies to leadership

Introduction to Emotions

Fundamentals of Emotional Intelligence

Importance of Emotional Intelligence

Emotional Intelligence and the relation to personal and

organizational success

Increasing personal skills: self-awareness and self-

management of personal emotions

Increasing social skills: recognizing the emotions in

others and responding to those emotions

Increasing social responsibility

Assessment for Emotional Intelligence

Assessing communications strengths

Facilitating effective communication

Improving Emotional Intelligence

Controlling Problematic Behaviors

Keeping Motivated

Developing Positive Self-Talk Handling Difficult People

Sustaining Emotional Intelligence in workplaces and home

The neuroscience of resonant leadership

Chronic stress and Emotional Intelligence

Emotional Intelligence and Leadership


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Course and Content

3. Leadership Challenge: Leadership Change and Development; Decision-

Making




Course Content

Leadership Change and Development

Introduction to Change Management

True Change

Distributed Leadership

Trait-based and Situational Leadership

Transformational Leadership

Learning to Lead

Implementing Change

Obstacles to change

Decision-Making

Problem definition and framing

Decision Making as Problem Solving

The rational model of decision-making

Cognitive barriers that lead to sub-optimal decisions

Avoiding decision-making barr iers

Intuition

Availability Bias in Decision Making

Understanding Risk and Estimating Probabilities

Strategic Decision Making

Understanding Risk and Estimating

Probabilities

Combining Probabilities

Making Valid Decisions Using Probabilities

Group Decision Making


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Course and Content

4. Leadership and Strategic Thinking: Creativity and Innovation; Conflict

Management and Negotiations




Course Content

Strategic Thinking

Strategic Thinking

Strategic Insight

Strategy Development

Applied Strategy

Think long and short term

Structure for the strategic thinking process

Turn strategies into practical proposals for change

Recognize and exploit commercial opportunities

Avoid wasting time on unrealistic objectives

Identifying the strategic challenges facing leaders

What strategy means to operational managers

The key aspects of strategic thinking

Distinguishing between strategic thinking and planning

The impact of strategy on operational activity

Aligning the organization's vision with reality

Creating value for stakeholders

Recognizing the importance of stakeholders in the

strategy process

Satisfying the needs of the stakeholders

Applying strategic-thinking tools

Getting real about the vision

Bridging the strategic gap Creating an Innovative Culture

Employing an innovation framework

Creativity and Innovation

Innovation in Leadership and Management

Leadership and Social-Economic Dimensions of

Innovation

Leadership and Innovation in Business Models

Leadership and Product Innovation

Leadership and Process Innovation

Leadership and Innovative Organization

Leadership and Service Innovation

Innovation in Product Development

Conflict Management and Negotiations

Introduction to Decision-making Theory and Social

Conflict Theory

Leadership and the Roles of Conflict Resolution in

Social Practice

Leadership and Negotiation, Mediation, and

Advocacy between Groups

Social Policy: Effecting positive change

Leadership and Coalitions Leadership and Conflict in a Multicultural/Pluralistic

Society

Leadership, Negotiation, Mediation, and Advocacy

between Individuals

Leadership, Negotiation, Mediation, and Advocacy

between Individuals and Social Systems

Leadership, Limits of Negotiation, Mediation, and

Advocacy

Approaches, Skills, and Strategies in Practice

Styles of dealing with Conflict Stages of various models of Conflict Resolution

Developing an Environment conducive to Conflict

Management


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Course and Content

5. Leadership and Organizational Theory; Building Effective Teams;

Delivering Organizational Process Excellence




Course Content

Delivering Organizational Process Excellence

Process Excellence

Process Management

Chain Management

Innovation and Design for Six Sigma

Leading and organizing a quality program

Strategy and Goals

Governance models

Building a case for change

Assessing a current process performance

Implementing quality and performance measurement

systems

The importance of the Customer

Balanced Business Scorecard

Overcoming change issues

Right Customer Focus

Consolidation of Current Business

Operational Efficiency

Exploring New Markets

Human Resource Management

Corporate Image Building

Organizational Theory

Organization Theories

Human Relations Movement

Contingency Theory

Organizational Ecology Theory

New Institutionalism

Critical Organization Theory

Rational system approaches

Natural system approaches

Open systems and the "old" institutionalism

Carnegie school - Behavioral decision making

Resource dependence theory Organizational economics

Social movement theory

Sociopolitical approaches to governance

Building Effective Teams

How do teams work

Culture for teamwork

Managing functional teams

Principles of coaching teams

emotional intelligence of teams

The history of team building Team dynamics

Setting expectations for teams

Challenges of teams

Giving feedback in teams

Empowerment and teams

Motivating teams

Managing functional teams

Building trust on a team

Measurement of team performance

Team performance problems

Determining a teams effectiveness

Evaluating the team

Developing team players

Developing team leaders


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Course and Content

6. Leadership Ethics and Human Resource Management




Course Content

Ethics

Introduction to Leadership Ethics

Principles of Ethical Leadership

Values in Serving the Public

Values, Beliefs and Leadership

Servant Leadership

Personal Ethical Approaches

Ethical Leadership Challenge

Human Resource Management

Introduction to human resource management

Planning human resource

Leadership and human resource management

Essentials an principles of human resource development

The importance of human resource management

International employment laws

Human resource management systems

Theories of the management of people in organizations

Job Analysis: Concepts, Procedures, Choices

Compensation System Development

Incentive Compensation & Benefits

Human resource communication

Labor relations & collective bargaining

Human resource management in multinational

organizations

Strategic human resource management

Human resource management in knowledge based

organizations

Getting the Best Employees

Paying Employees

Training Employees

Ensuring Compliance to Regulations

Ensuring Safe Work Environment

Sustaining High-Performing Employees

Creating a safety workplace

Religion in the Workplace

Providing Equal Employment

Professional development

Managing Human Resources

Separating and Retaining Employees


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Course and Content

7. Quality Improvement in Healthcare Organization




Course Content

Performance improvement

Quality Improvement

Quality Improvement & Patient Safety Initiatives The Business Case for Quality

Models for Quality Improvement

Measurement of Quality Improvement Initiatives

Humanizing Errors

Leadership & Teambuilding for Quality Improvement

Designing Systems that Improve Safety

The Continuous Learning Organization

Patient safety goals

Healthcare-associated infections

Standards common to performance improvement activities

The organization-wide performance improvement cycle

The team-based performance improvement cycle

Principal aspects for performance measurement

Outcomes in performance improvement

Internal and external benchmark comparison

Data aggregation in support of data analysis

Various data types

Graphic presentation of data

Internal and external customers

Surveys and interviews

Case management functionality

Criteria sets/core measures

Infection control

Governmental organizations that develop healthcare

regulations

Accreditation of Healthcare Organizations

Hospital-related statistical terms

Morbidity and mortality rates

Medicare requirements in healthcare

Health Insurance


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Course and Content

8. Leading Projects in Healthcare Organizations




Course Content

Introduction to Project Management

The Project Initiation Stage

Project Management Roles Project Definition Document

The Product Description

Project Constraints

Nature of Projects

Project Identification

Human Resource Management Plan

Team Building for Project

Responsibilities of a Team Leader

Team Communication

Conflict Resolution

Motivating Teams

Coaching Teams

Project processes and issues

Project plan

Project framework

Project inputs and outputs

Challenges of project management

Project best practices

Project leadership skills

Project and managing team effectiveness

Project management and culture

Project Specifications

Project objectives

Project goals

Project Management and stakeholders

Project scope with work

Project costs

Scheduling the project Critical path tasks

Project duration

Project risks

Decision Making

Evaluating risk impacts Strategies for managing risks

Reducing Project risks

Planning the Cost Element

Resource Identification

Cost Estimation Methods

Administrative Costs

Buffer Costs

Planning the Quality Element

Motivation

Desires and Needs

Encouraging Performance

Morale

Improving Morale

Building Loyalty in Teams

Implementing the Project Plan

Implementing the Project Plan

Quality Control and Assurance Measures

Business Communication Model

Performance Tracking

Earned Value Analysis

Change Management

Budgetary Control Measures

Project Management Implementation

Acceptance of Deliverables

Releasing Resources

Acceptance of Contracts

Disassembling Project Team Members

Project Documentation


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Course and Content

9. Leadership Research Methods and Statistics




Course Content

Introduction leadership research

Scientific investigation

Research Design

Writing and the Publication Process

Data collection methods

Sampling

Survey design

Observation methods

Quantitative Research Methods

Qualitative Research Methods

Measurement of variables

Scaling, Validity and Reliability

Experiments

Quasi-Experiments

Survey Development & Methods

Factor Analyses

Correlation

Regression

Analysis of moderators and mediators

t-test

MANOVA

Structural equation modeling

Meta-Analysis

Interview approaches

The case study method

Ethnography

Grounded theory analysis

Narrative analysis

Critical management research

Data analysis and interpretation

Technology and business research

The research report

Managerial decision making and research

Developing a research proposal for the Master

Thesis


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Curse and Content

10. Research Project Master Thesis

Master Thesis Duration: 6-12 Months


Mandatory: for Masters of Leadership Sciences, ALSS

Information at a Glance Master Thesis

All Master students complete an independent research

thesis (30 ECTS) in the academic field of their chosen

master program, under the supervision of graduate

faculty.

All requirements for the masters degree, including filing

the thesis, are expected to be completed within five years

of first registration in the degree program. All nine courses

(90 ECTS) are required to be completed before

completing the master thesis. Students can start working

on master thesis before they have completed all master

courses; therefore it is mandatory to complete the course

Leadership Research Methods and Statistics before

Students should be able to report the entire research

process leading to the master thesis, from problem

formulation to describing findings, conclusions and

recommendations.

The aim of the master thesis is to provide master

students with insights, experiences and tips for

improving their skills in practical scientific, leadership

and management, research. The master thesis

counts for 30 ECTS and forms an integral and

important part of all leadership master sciences

programs.

262828 Aa85 40. Msc in Leadership of Healthcare Organizations

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