2611_PAS55_and_SAP_-_Solutions_to_support_an_integrated_asset_management_system.pdf

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    Orange County Convention Center Orlando, Florida | May 15-18, 2011

    PAS 55 and SAP: Solutions to support anintegrated asset management system

    Karsten HauschildSAP Labs

    Kim McArthur, Hydro OneNetworks Inc.

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    Real Experience. Real Advantage.

    [

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    Learning Points

    PAS 55 Good asset management practicesHydro One - Utilizing SAP solutions for achieving good assetmanagement practicesSAP solutions to support PAS 55

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    Real Experience. Real Advantage.

    [ About Hydro One Networks Inc.TransmissionOntario Coverage 97%52 Large Utilities113 Large Direct Customers26 USA/Canada InterconnectionsAssets (500/230/115 KV)Overhead - 28,600 ckt-km ;Underground cables - 272 ckt-kmStations - 275

    DistributionOntario Coverage - 75%40 Small (embedded) UtilitiesAssets (44/ 27.6/ 13.8/ 8/ 4 kv)Overhead - 123,000 ckt-kmMV Stations: 1035;LV Transformers 520,000Urban load customers 280,000 (Brampton)Non-urban load customers - 1.2 million

    Assets - $12.0 billionRevenue - $4.7 billionTerritory 647,000 sq. kmEmployees 4300Peak Demand 27,000 MW

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    Real Experience. Real Advantage.

    [ Who we are

    100 year old Electrical Utility Company (T & D)

    We were experiencing

    In-house solutions or customizations

    Siloed Information, programs & departments>2000 databases, spreadsheets, programs

    We have pockets of excellencebut a lack of consistency

    Our enterprise software was at its end of life

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    Real Experience. Real Advantage.

    [ Our SAP FootprintValue realized in:

    Planning & Scheduling

    Supply Chain

    HR

    Asset AnalyticsTime Reporting

    Application Rationalization

    $200M of benefits

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    [ A New PerspectiveWith the assistance of aspecification from the BritishStandards Institution (BSI) and theInstitute of Asset Management(IAM)

    Publicly Available Specification(PAS) 55

    Asset Management

    Note: Currently being used as a basis for anISO standard for Asset Management

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    [ Publicly Available Specification (PAS) 55A specification developed by BSI / IAM

    BSI PAS 55:2008 is:

    the international reference standard forthe optimal management of physicalassets providing the definition of goodpractice in the whole-life management ofassets.

    It is applicable to any organization wherephysical assets are a key or a critical

    factor in achieving its business goals.It has 28 areas: of optimizedmanagement or good practice

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    [28 Areas of goodpractice

    Holistic View

    Publicly Available Specification (PAS) 55

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    [ Publicly Available Specification (PAS) 55

    Rendered version..Information Availability

    Communication

    Consistent Infrastructure /Processes

    Recording / Reviewing /Auditing yourself

    Continual ImprovementParadigm

    Good Business Practices

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    [ Process Assessment

    Is designed to provide an organization with..Quantified evidence of its current level

    A baseline and benchmark

    A comparison of its capability against other organizations

    A better understanding of good practice in asset management

    Consists of:

    Interviews, documentation and process review, records,compliance audits

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    [ Process Roadmap to Value

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    [

    PM, PS, IM

    BI / BW

    RCM

    HR, FI

    BI / BW RCM

    Why havent we scored compliant in those areas?

    The Overlay. Fictitious PAS 55 Results / SAP

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    [ Value / Benefits

    Can be found in..1. Reduced Costs (FTEs)2. Improved Performance3. Revenue Generation4. Risk Mitigation5. Intangibles

    1, 2, & 3 are transactional benefits unit / cost or revenue

    What we experienced

    4 & 5 are harder to quantify Toothache?

    To get rid of. Or to take on .

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    [ Finding additional Value

    Other Initiatives

    Partial

    $250M

    PAS 55 framework alignment

    20 FTEs

    SAP InitiativesIncorporated

    $200M

    PAS 55 topics

    Additional ValueMissedOpportunities

    Additional Value

    MissedOpportunities

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    [ Finding Value Opportunities What we found.cultural deficienciesWith regards to

    Compliance with processes, communication & record keepingTransparency of corporate strategies throughout the companyAvailability of documentation (policies, directives, processes)

    For job completion, awareness and knowledge transfer

    Lack of Continual Improvement paradigm...auditing what we are doing

    the implemented modules (Reporting)the Asset Stewardship System holistically

    monitoring improvement actions

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    [ Finding Value Opportunities

    What we found.Improvement opportunities in:

    Work planning & scheduling

    Use of Functional Equipment Grouping (FEGs)Due to the visibility of the informationReliability Centred MaintenanceRoot Cause Analysis on the individual Bad Performers

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    [ In Summary .

    SAP delivered the proposed value butDue to the health of our Asset Stewardship System, we didnt realizeour full potential value.

    The cohesiveness and rigour around documentation, communication, processes,

    auditing, culture, compliance in general was missing.

    The recognized GOOD PRACTICE

    Its the framework of PAS 55 that allows you to realize that additionalvalue!

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    [ Key points to take away With your EAM System

    Ensure that information is consistentacross all information systemsProvide information access to allemployees and stake holders includingcontract services providers (Line of Sight)Identify key asset managementinformation considering all parts of thelife cycle

    With your System of Asset StewardshipCommunicationConsistent Infrastructure / ProcessesRecording / Reviewing / Auditing yourself Continual Improvement Paradigm

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    SAP as a PAS 55 enabler

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    PAS 55 Goals and Key Principles: Asset Management

    Howby systematic and coordinated activities andpractices

    through which an organization optimally andsustainably manages its assets and asset systems

    their associated performance,

    risks and expenditures

    over their life cycles

    Achieving the Organizational Strategic Plan

    Overall long-term plan for the organization that isderived from, and embodies its

    Vision, mission, values

    Business policies, stakeholder requirements, objectivesand

    Management of risks

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    Asset Management and Business Context*

    * As defined in PAS 55

    PhysicalAssetsInformation

    Assets

    HumanAssets

    FinancialAssets

    IntangiblesAssets

    Important interface:motivation,

    communication, roles andresponsibilities,knowledge,experience, leadership,teamwork

    Important interface : life cyclecosts, capital investment criteria,operating costs, value of assetperformance

    Importantinterface:condition,performance ,activities, costsand opportunities

    Important interface:reputation ,image, morale, constraints,social impact

    Vital context: businessobjectives, policies, regulation,performance requirements, riskmanagement

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    Business Issues: Reliability Issues and Inefficient MRO

    Frequent breakdowns of equipment Longer time to repair equipment Time wasted looking for maintenance

    procedures and drawings Unplanned downtime risk

    Excessive Downtime

    Missing parts resulting in orderdelays

    Inflated spares inventory Obsolete parts

    Wasted Time and Resources

    Cant forecast output because ofpoor reliability

    High maintenance & operating costsdrag returns

    Higher capital investment

    Low Return on Assets

    Inefficient supplier selection andbidding and PO process

    Delays in service delivery Higher repair costs as contracts

    are not used

    Inefficient Service Procurement

    Inefficient maintenance and operations lead to high costs, excessiveequipment downtime, and poor asset productivity

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    Key Business Needs of Enterprise Asset Management

    Business Needs

    Maximize return on assets

    Control maintenance cost

    Support corporatesustainability goals

    Er odingCustomerTrust

    PoorDecisions

    Lack ofCustomerConfidence

    CostPressure

    Operations in

    Uncertainty

    UnexpectedOpportunities

    Requiring COO/Plant Manager to:

    Maximize uptime : assets available when needed;move from reactive to predictive maintenance; extendproductive lifetime of assets

    Keep assets profitable : control and reducemaintenance spend; effectively manage contractors;identify and disseminate best practice

    Improve EH&S performance :Proactive health and safetymanagement, monitor andreduce emissions, reduce energyconsumption

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    PAS 55 Context: SAP Solutions

    SAP Enterprise Asset Management for reducing operatingcosts, better manage capital expenditures, and improve assetutilization from installation to maintenance, repair, anddecommission.

    ERP Financials for financial reporting, planning, budgeting,controlling

    ERP Human Capital Management for optimizing HR relatedbusiness processes and managing skills levels across an enterprise

    Performance management solutions for strategy management

    and scorecards to improve organizational alignment Governance, risk, and compliance solutions for operationalrisk management to proactively manage risks across businessprocesses

    Employee Health & Safety application to ensure compliance withregulations for product safety, hazardous substances, dangerousgoods, and waste management

    Business intelligence solutions to quickly search and explore dataand make effective, informed decisions

    Mobility solutions for mobile asset management

    SAP EAM

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    PAS 55 Chapter 4.1 General Requirements

    The organization shall establish, document, implement, maintain and continually improve an asset

    management system in accordance with the requirements of this PAS.

    SAP Business Suite as the underlying platform SAP Solutions for document management SAP Extended Enterprise Content Management by Open

    Text SAP Digital Asset Management by Open Text SAP Document Access by Open Text

    SAP Archiving by Open Text SAP Streamwork

    Solution for Information Sharing /Distribution

    of Documents / Collaboration

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    PAS 55 Chapter 4.2 / 4.3: Asset Management Policy /Asset Management Strategy, Objectives and Plans

    The organizations top management shall authorize an overall asset management policy.

    Clearly communicate business goalsHelp companies improve performance and align execution withstrategy by connecting goals, initiatives and metrics

    Prioritize Initiatives based on StrategyFocus on the initiatives that will have most impact andallocate resources appropriately

    Cascade strategy across the enterpriseEnsure individuals understand how they can impact strategic goals andhow they impact others; accountability and exception management

    Monitor resultsShow how an organization is performing towards their strategic goals

    Measure performanceQuickly assess strategic performance and execute on areas that requireaction

    SAP BusinessObjects Strategy Management

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    PAS 55 Chapter 4.2 / 4.3: Asset Management Policy /Asset Management Strategy, Objectives and Plans

    Gain visibility and control align objectives, monitor andanalyze performance, report, and drive continuous improvement

    Proactively reduce risks systematically identify, assess,and control risks to prevent incidents and management system

    failures

    Improve EHS performance automate EHS processes incore operations to improve compliance, productivity, andoperational continuity

    Maximize asset productivityoptimize maintenance to improve assetreliability and process safety

    Enterprise Risk Management

    Analytics & Performance Mgmt.

    Asset Safety and Reliability

    Integrated EHS Management

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    PAS 55 Chapter 4.2 / 4.3: Asset Management Policy /Asset Management Strategy, Objectives and Plans

    The organizations top management shall authorize an overall asset managementpolicy. Specifically it states that the asset management policy shall be documented,implemented and maintained; be communicated to all relevant stakeholders.

    Basic and effective support: SAP Solutions for document management SAP Extended Enterprise Content Management by Open Text SAP Digital Asset Management by Open Text SAP Document Access by Open Text SAP Archiving by Open Text SAP Streamwork Advanced solutions:

    SAP Solutions for Operational Risk Management

    Solutions for Information Sharing /Distribution of Documents

    Advanced Solutions SAP Solutions for Operational Risk Management

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    PAS 55 Chapter 4.4: Asset Management Enablers andControls

    This chapter addresses the roles, responsibilities and authorities to execute uponstrategies and objectives on a more operational level. It deals also with asset relatedrisks and outsourcing certain aspects of asset management activities, informationmanagement as a system that tracks the lifecycle of an asset, and legal, regulatory,statutory and other applicable asset management requirements.

    Planning, Building, andCommissioning Assets

    Asset Visibilityand Performance

    Operational Risk Management

    Optimized Asset

    Operations and Maintenance

    Real Estate Lifecycle Management

    Plan &Design

    Procure& Build

    Com-mission

    Operate MaintainDecom-mission

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    PAS 55 Chapter 4.5: Implementation of AssetManagement Plans

    The organization shall establish, implement and maintain process( es) and/orprocedure(s) for the implementation of its asset management plan(s) and control ofactivities across the whole life cycle. Furthermore it is noted that The organizationshall ensure that tools, facilities and equipment are maintained and, where appropriate,calibrated. The organization shall establish and maintain process(es) and procedure(s) tocontrol these maintenance and calibration activities, where such tools, facilities and

    equipment are essential for.

    SAP Enterprise Asset Management (SAP EAM) acts as thecentral asset registry and information hub when it comes to trackand control all maintenance activities

    The SAP solutions for document management and

    content management support this requirement in its mostbasic and effective fashion

    The SAP Solution Manager supports youthroughout the entire life-cycle of an SAPimplementation, from the Business Blueprint tothe configuration to managing the test andproduction system.

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    PAS 55 Chapter 4.6: Performance Assessment andImprovement

    This chapter addresses requirements around performance and condition monitoring,investigation of asset-related failures, evaluation of compliance, auditing of an assetmanagement system, improvement actions, and record keeping.

    SAP Enterprise Asset Management (SAP EAM) acts as thesystem of record for the handling and investigation of failures andincidents of assets and asset systems

    Partner solution: Meridium RCMO (Reliability CenteredMaintenance and Optimization),

    SAP Solutions for Operational Risk Management

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    Operational Risk Management Solution Portfolio

    D a

    t a I n t e g r a

    t i o n

    B u si n

    e s sP r o

    c e s sI n

    t e gr a

    t i on

    Visibility andPerformanceManagement

    Business Analytics

    PerformanceManagement

    StakeholderReporting

    AuditManagement

    Risk Management

    Risk Planningand PortfolioManagement

    RiskIdentificationand

    Assessment

    Corrective &Preventive

    Actions

    RiskControls andMonitoring

    Environment,Health & SafetyManagement

    OccupationalHealth andSafety

    IncidentManagement Process Safety

    EnvironmentalCompliance

    Asset Reliability andSafety

    Maintenanceand WorkOrderManagement

    Reliability-CenteredMaintenance

    WorkClearanceManagement

    MobileAssetManagement

    Training, Action Management, SOPs, Hazard Communication, Document Management

    Workf low enabled bus iness p rocess and ac t ion m anagement wi thpre-bui l t in tegra t ion acros s co re bus iness opera t ions

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    PAS 55 Chapter 4.6: Performance Assessment andImprovement

    Asset ManagementRisk Management

    Historians,ControlSystems

    Production PlantMaintenanceTranspor

    -tationSCM FacilitiesFinance

    CorrectiveActions andControls

    Risk PortfolioManagement

    RiskIdentificationand Assessment

    Maintenanceand Work

    OrderManagement

    ReliabilityCenteredMaintenance

    Work ClearanceManagement

    EHS Management

    EnvironmentalCompliance

    IndustrialHygiene andSafety

    HazardCommunication

    OperationalVisibility

    Carbon FootprintRisks by Geography

    InitiativesKPIs

    Closed Loop Management System

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    PAS 55Chapter 4.6: Performance Assessment andImprovement Best Practice for Continuous

    Improvement Approach

    People Safety &Incident Management

    Continuous, PervasiveAssessment of Risk

    EnvironmentalImpact

    Asset Reliability

    ContinuousMonitoring &Improvement

    High PerformanceReporting

    AuditingCorrective Actions

    PLAN

    CHECK DO

    ACT

    Corp. HQ Strategy andRisk Appetite

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    PAS 55Chapter 4.6: Performance Assessment andImprovement

    Continuous, PervasiveAssessment of Risk

    EnvironmentalImpact

    Corp. HQ Strategyand Risk Appetite

    Asset Reliability

    ContinuousMonitoring &Improvement

    High PerformanceReporting

    AuditingCorrective Actions

    PLAN

    CHECK DO

    ACT

    SAP Enterprise AssetManagement

    SAP ERP:Audit Management

    SAP BusinessObjects:Business Intelligence

    SAP EHSManagement ,Environmental

    Compliance

    SAP EHS

    SAP BusinessObjects RiskManagement;

    SAP EHS Management

    SAP BusinessObjects:Enterprise Information

    Management

    SAP BusinessObjects:Enterprise Performance Mgmt; SAPBusinessObjects Risk Management

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    Example: Solution Reduces Losses at the Plant, SharesBest Practices and Increases Visibility

    Deployed at 17 Refineries, integrating:4 distinct process historiansDozens of disparate legacy systems anddatabasesProprietary technologiesHighly detailed and inconsistent dataDistributed IT infrastructurePlant reporting

    Executive Operations Center:Enables plant performance visibilityEstablishes best practice metricsand greater collaborationShares safety, performance andinnovation across operationsEnhances compliance assuranceand equipment availability

    Performance Metrics:Volume throughput / yieldInventory / Spares utilizationProcess safety managementEnvironmental performanceEnergy management

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    Example: Pemex Gas Ensures Visibility to Production,Maintenance and Compliance with SAP

    Challenges

    Lack visibility to gas production andoperations dataInability to ensure compliance foroperationsLack ability to align work orders withfield maintenance servicing

    Objectives

    Gain access and flexibility forexamining gas production operationsAbility to examine production,environmental, health, safety,compliance or maintenance data insingle dashboard

    Implementation Highlights

    Deployed solution across 10 gascomplexes and 71 processing units in4 monthsIntegrated mobility solutions; enablingworkers to receive alerts via PDAsand cell phones

    Why SAP?

    Support for end-to-end planning andexecution processesExtension of Pemexs success withSAP solutionsSAP offered broadest solution forEH&S compliance, visibility andmobilityLeveraging of ongoing R&Dinvestment by SAP

    Benefits

    Greater visibility to productionoperations, compliance andmaintenance across corporation

    Reduced time to return-on-investment due to quickimplementationGreater receptivity and interestfrom production workers onmobility and automation solutions

    We needed greater visibility to our gas productionand operations, as well as compliance status.Implementing these solutions enabled us to achieve

    our goals and create a foundation from which toexpand in the future . Gabriela Torres Ramirez, Deputy Director of PlanningPemex Gas and Basic Petrochemicals

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    PAS 55 Chapter 4.7: Management ReviewIn order to review in appropriate interval an organizations asset management topmanagement needs records or reports on the asset management performance of the

    organization.

    SAP offers a wide spectrum of business intelligence solutions whereexecutive can gain meaningful, industry-specific, role-based insightinto their business performance. Self-service business intelligencetools can enable your business analysts to analyze data across diverse

    data sources, determine trends, and predict potential outcomes.

    SAP BusinessObjects Business Intelligence (BW) solutions SAP Crystal Reports SAP BusinessObjectsWeb Intelligence SAP BusinessObjects Predictive Workbench SAP BusinessObjects Dashboards SAP BusinessObjects Explorer

    SAP Solutions for Operational RiskManagement

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    Delivering Optimized Management of Physical Assets

    Measure, monitor and reduceemissions

    Monitor compliance withallowance limits

    Trigger maintenance directlyfrom emissions monitoring

    Control and Reduce Emissions

    Measure and monitor energyconsumption

    Identify biggest enery consumers Enhance maintenance strategy to

    max uptime and min energyconsumption

    Reduce Energy Cost

    Analyze Health & Safetyperformance

    Incident reporting as basis forspotting problem areas

    Implement safeguarding actions Enforce safe working practices

    Health and Safety

    Enforce best practice streamlinedmaintenance procedures

    Effective sourcing of services withdefined service structures

    Efficient management and sign-off ofservice contractors

    Reduce OPEX Implement life prolonging maintenancestrategies to avoid asset replacement

    Focus maintenance activities to safeguardavailability of critical assets

    Avoid asset failure through focusedinspections and condition monitoring

    Manage with low CAPEX

    Maximize uptime to ensure availability

    of assets for revenue generation Asset visibility enables flexibility of asset

    deployment in alignment withproduction needs

    Increase OperationalEffectiveness

    Streamlined maintenance processes integrated with the rest of the businessenable efficient and sustainable enterprise asset management.

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    Key Learnings

    PAS 55 is quickly becoming the recognized standard for amodern, integrated and optimized asset management practice.PAS 55 is a continuous journey: Good asset management isfirst of all a business approach and includes changemanagement to achieve continuous improvements along theway.PAS 55 isnt a certification of software applicationsPAS 55 brings up the need for a holistic, cross-department andintegrated enterprise asset management solution.SAP solutions act as the business process platform enablinggood asset management practices.

    [

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    [

    ]Thank you for participating.SESSION CODE:2611

    Please remember to complete and return your

    evaluation form following this session.For ongoing education in this area of focus, visit www.asug.com.