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Transcript of 2611_PAS55_and_SAP_-_Solutions_to_support_an_integrated_asset_management_system.pdf
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Orange County Convention Center Orlando, Florida | May 15-18, 2011
PAS 55 and SAP: Solutions to support anintegrated asset management system
Karsten HauschildSAP Labs
Kim McArthur, Hydro OneNetworks Inc.
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Real Experience. Real Advantage.
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Learning Points
PAS 55 Good asset management practicesHydro One - Utilizing SAP solutions for achieving good assetmanagement practicesSAP solutions to support PAS 55
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Real Experience. Real Advantage.
[ About Hydro One Networks Inc.TransmissionOntario Coverage 97%52 Large Utilities113 Large Direct Customers26 USA/Canada InterconnectionsAssets (500/230/115 KV)Overhead - 28,600 ckt-km ;Underground cables - 272 ckt-kmStations - 275
DistributionOntario Coverage - 75%40 Small (embedded) UtilitiesAssets (44/ 27.6/ 13.8/ 8/ 4 kv)Overhead - 123,000 ckt-kmMV Stations: 1035;LV Transformers 520,000Urban load customers 280,000 (Brampton)Non-urban load customers - 1.2 million
Assets - $12.0 billionRevenue - $4.7 billionTerritory 647,000 sq. kmEmployees 4300Peak Demand 27,000 MW
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Real Experience. Real Advantage.
[ Who we are
100 year old Electrical Utility Company (T & D)
We were experiencing
In-house solutions or customizations
Siloed Information, programs & departments>2000 databases, spreadsheets, programs
We have pockets of excellencebut a lack of consistency
Our enterprise software was at its end of life
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Real Experience. Real Advantage.
[ Our SAP FootprintValue realized in:
Planning & Scheduling
Supply Chain
HR
Asset AnalyticsTime Reporting
Application Rationalization
$200M of benefits
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[ A New PerspectiveWith the assistance of aspecification from the BritishStandards Institution (BSI) and theInstitute of Asset Management(IAM)
Publicly Available Specification(PAS) 55
Asset Management
Note: Currently being used as a basis for anISO standard for Asset Management
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[ Publicly Available Specification (PAS) 55A specification developed by BSI / IAM
BSI PAS 55:2008 is:
the international reference standard forthe optimal management of physicalassets providing the definition of goodpractice in the whole-life management ofassets.
It is applicable to any organization wherephysical assets are a key or a critical
factor in achieving its business goals.It has 28 areas: of optimizedmanagement or good practice
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[28 Areas of goodpractice
Holistic View
Publicly Available Specification (PAS) 55
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[ Publicly Available Specification (PAS) 55
Rendered version..Information Availability
Communication
Consistent Infrastructure /Processes
Recording / Reviewing /Auditing yourself
Continual ImprovementParadigm
Good Business Practices
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[ Process Assessment
Is designed to provide an organization with..Quantified evidence of its current level
A baseline and benchmark
A comparison of its capability against other organizations
A better understanding of good practice in asset management
Consists of:
Interviews, documentation and process review, records,compliance audits
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[ Process Roadmap to Value
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[
PM, PS, IM
BI / BW
RCM
HR, FI
BI / BW RCM
Why havent we scored compliant in those areas?
The Overlay. Fictitious PAS 55 Results / SAP
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[ Value / Benefits
Can be found in..1. Reduced Costs (FTEs)2. Improved Performance3. Revenue Generation4. Risk Mitigation5. Intangibles
1, 2, & 3 are transactional benefits unit / cost or revenue
What we experienced
4 & 5 are harder to quantify Toothache?
To get rid of. Or to take on .
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[ Finding additional Value
Other Initiatives
Partial
$250M
PAS 55 framework alignment
20 FTEs
SAP InitiativesIncorporated
$200M
PAS 55 topics
Additional ValueMissedOpportunities
Additional Value
MissedOpportunities
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[ Finding Value Opportunities What we found.cultural deficienciesWith regards to
Compliance with processes, communication & record keepingTransparency of corporate strategies throughout the companyAvailability of documentation (policies, directives, processes)
For job completion, awareness and knowledge transfer
Lack of Continual Improvement paradigm...auditing what we are doing
the implemented modules (Reporting)the Asset Stewardship System holistically
monitoring improvement actions
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[ Finding Value Opportunities
What we found.Improvement opportunities in:
Work planning & scheduling
Use of Functional Equipment Grouping (FEGs)Due to the visibility of the informationReliability Centred MaintenanceRoot Cause Analysis on the individual Bad Performers
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[ In Summary .
SAP delivered the proposed value butDue to the health of our Asset Stewardship System, we didnt realizeour full potential value.
The cohesiveness and rigour around documentation, communication, processes,
auditing, culture, compliance in general was missing.
The recognized GOOD PRACTICE
Its the framework of PAS 55 that allows you to realize that additionalvalue!
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[ Key points to take away With your EAM System
Ensure that information is consistentacross all information systemsProvide information access to allemployees and stake holders includingcontract services providers (Line of Sight)Identify key asset managementinformation considering all parts of thelife cycle
With your System of Asset StewardshipCommunicationConsistent Infrastructure / ProcessesRecording / Reviewing / Auditing yourself Continual Improvement Paradigm
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SAP as a PAS 55 enabler
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PAS 55 Goals and Key Principles: Asset Management
Howby systematic and coordinated activities andpractices
through which an organization optimally andsustainably manages its assets and asset systems
their associated performance,
risks and expenditures
over their life cycles
Achieving the Organizational Strategic Plan
Overall long-term plan for the organization that isderived from, and embodies its
Vision, mission, values
Business policies, stakeholder requirements, objectivesand
Management of risks
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Asset Management and Business Context*
* As defined in PAS 55
PhysicalAssetsInformation
Assets
HumanAssets
FinancialAssets
IntangiblesAssets
Important interface:motivation,
communication, roles andresponsibilities,knowledge,experience, leadership,teamwork
Important interface : life cyclecosts, capital investment criteria,operating costs, value of assetperformance
Importantinterface:condition,performance ,activities, costsand opportunities
Important interface:reputation ,image, morale, constraints,social impact
Vital context: businessobjectives, policies, regulation,performance requirements, riskmanagement
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Business Issues: Reliability Issues and Inefficient MRO
Frequent breakdowns of equipment Longer time to repair equipment Time wasted looking for maintenance
procedures and drawings Unplanned downtime risk
Excessive Downtime
Missing parts resulting in orderdelays
Inflated spares inventory Obsolete parts
Wasted Time and Resources
Cant forecast output because ofpoor reliability
High maintenance & operating costsdrag returns
Higher capital investment
Low Return on Assets
Inefficient supplier selection andbidding and PO process
Delays in service delivery Higher repair costs as contracts
are not used
Inefficient Service Procurement
Inefficient maintenance and operations lead to high costs, excessiveequipment downtime, and poor asset productivity
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Key Business Needs of Enterprise Asset Management
Business Needs
Maximize return on assets
Control maintenance cost
Support corporatesustainability goals
Er odingCustomerTrust
PoorDecisions
Lack ofCustomerConfidence
CostPressure
Operations in
Uncertainty
UnexpectedOpportunities
Requiring COO/Plant Manager to:
Maximize uptime : assets available when needed;move from reactive to predictive maintenance; extendproductive lifetime of assets
Keep assets profitable : control and reducemaintenance spend; effectively manage contractors;identify and disseminate best practice
Improve EH&S performance :Proactive health and safetymanagement, monitor andreduce emissions, reduce energyconsumption
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PAS 55 Context: SAP Solutions
SAP Enterprise Asset Management for reducing operatingcosts, better manage capital expenditures, and improve assetutilization from installation to maintenance, repair, anddecommission.
ERP Financials for financial reporting, planning, budgeting,controlling
ERP Human Capital Management for optimizing HR relatedbusiness processes and managing skills levels across an enterprise
Performance management solutions for strategy management
and scorecards to improve organizational alignment Governance, risk, and compliance solutions for operationalrisk management to proactively manage risks across businessprocesses
Employee Health & Safety application to ensure compliance withregulations for product safety, hazardous substances, dangerousgoods, and waste management
Business intelligence solutions to quickly search and explore dataand make effective, informed decisions
Mobility solutions for mobile asset management
SAP EAM
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PAS 55 Chapter 4.1 General Requirements
The organization shall establish, document, implement, maintain and continually improve an asset
management system in accordance with the requirements of this PAS.
SAP Business Suite as the underlying platform SAP Solutions for document management SAP Extended Enterprise Content Management by Open
Text SAP Digital Asset Management by Open Text SAP Document Access by Open Text
SAP Archiving by Open Text SAP Streamwork
Solution for Information Sharing /Distribution
of Documents / Collaboration
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PAS 55 Chapter 4.2 / 4.3: Asset Management Policy /Asset Management Strategy, Objectives and Plans
The organizations top management shall authorize an overall asset management policy.
Clearly communicate business goalsHelp companies improve performance and align execution withstrategy by connecting goals, initiatives and metrics
Prioritize Initiatives based on StrategyFocus on the initiatives that will have most impact andallocate resources appropriately
Cascade strategy across the enterpriseEnsure individuals understand how they can impact strategic goals andhow they impact others; accountability and exception management
Monitor resultsShow how an organization is performing towards their strategic goals
Measure performanceQuickly assess strategic performance and execute on areas that requireaction
SAP BusinessObjects Strategy Management
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PAS 55 Chapter 4.2 / 4.3: Asset Management Policy /Asset Management Strategy, Objectives and Plans
Gain visibility and control align objectives, monitor andanalyze performance, report, and drive continuous improvement
Proactively reduce risks systematically identify, assess,and control risks to prevent incidents and management system
failures
Improve EHS performance automate EHS processes incore operations to improve compliance, productivity, andoperational continuity
Maximize asset productivityoptimize maintenance to improve assetreliability and process safety
Enterprise Risk Management
Analytics & Performance Mgmt.
Asset Safety and Reliability
Integrated EHS Management
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PAS 55 Chapter 4.2 / 4.3: Asset Management Policy /Asset Management Strategy, Objectives and Plans
The organizations top management shall authorize an overall asset managementpolicy. Specifically it states that the asset management policy shall be documented,implemented and maintained; be communicated to all relevant stakeholders.
Basic and effective support: SAP Solutions for document management SAP Extended Enterprise Content Management by Open Text SAP Digital Asset Management by Open Text SAP Document Access by Open Text SAP Archiving by Open Text SAP Streamwork Advanced solutions:
SAP Solutions for Operational Risk Management
Solutions for Information Sharing /Distribution of Documents
Advanced Solutions SAP Solutions for Operational Risk Management
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PAS 55 Chapter 4.4: Asset Management Enablers andControls
This chapter addresses the roles, responsibilities and authorities to execute uponstrategies and objectives on a more operational level. It deals also with asset relatedrisks and outsourcing certain aspects of asset management activities, informationmanagement as a system that tracks the lifecycle of an asset, and legal, regulatory,statutory and other applicable asset management requirements.
Planning, Building, andCommissioning Assets
Asset Visibilityand Performance
Operational Risk Management
Optimized Asset
Operations and Maintenance
Real Estate Lifecycle Management
Plan &Design
Procure& Build
Com-mission
Operate MaintainDecom-mission
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PAS 55 Chapter 4.5: Implementation of AssetManagement Plans
The organization shall establish, implement and maintain process( es) and/orprocedure(s) for the implementation of its asset management plan(s) and control ofactivities across the whole life cycle. Furthermore it is noted that The organizationshall ensure that tools, facilities and equipment are maintained and, where appropriate,calibrated. The organization shall establish and maintain process(es) and procedure(s) tocontrol these maintenance and calibration activities, where such tools, facilities and
equipment are essential for.
SAP Enterprise Asset Management (SAP EAM) acts as thecentral asset registry and information hub when it comes to trackand control all maintenance activities
The SAP solutions for document management and
content management support this requirement in its mostbasic and effective fashion
The SAP Solution Manager supports youthroughout the entire life-cycle of an SAPimplementation, from the Business Blueprint tothe configuration to managing the test andproduction system.
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PAS 55 Chapter 4.6: Performance Assessment andImprovement
This chapter addresses requirements around performance and condition monitoring,investigation of asset-related failures, evaluation of compliance, auditing of an assetmanagement system, improvement actions, and record keeping.
SAP Enterprise Asset Management (SAP EAM) acts as thesystem of record for the handling and investigation of failures andincidents of assets and asset systems
Partner solution: Meridium RCMO (Reliability CenteredMaintenance and Optimization),
SAP Solutions for Operational Risk Management
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Operational Risk Management Solution Portfolio
D a
t a I n t e g r a
t i o n
B u si n
e s sP r o
c e s sI n
t e gr a
t i on
Visibility andPerformanceManagement
Business Analytics
PerformanceManagement
StakeholderReporting
AuditManagement
Risk Management
Risk Planningand PortfolioManagement
RiskIdentificationand
Assessment
Corrective &Preventive
Actions
RiskControls andMonitoring
Environment,Health & SafetyManagement
OccupationalHealth andSafety
IncidentManagement Process Safety
EnvironmentalCompliance
Asset Reliability andSafety
Maintenanceand WorkOrderManagement
Reliability-CenteredMaintenance
WorkClearanceManagement
MobileAssetManagement
Training, Action Management, SOPs, Hazard Communication, Document Management
Workf low enabled bus iness p rocess and ac t ion m anagement wi thpre-bui l t in tegra t ion acros s co re bus iness opera t ions
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PAS 55 Chapter 4.6: Performance Assessment andImprovement
Asset ManagementRisk Management
Historians,ControlSystems
Production PlantMaintenanceTranspor
-tationSCM FacilitiesFinance
CorrectiveActions andControls
Risk PortfolioManagement
RiskIdentificationand Assessment
Maintenanceand Work
OrderManagement
ReliabilityCenteredMaintenance
Work ClearanceManagement
EHS Management
EnvironmentalCompliance
IndustrialHygiene andSafety
HazardCommunication
OperationalVisibility
Carbon FootprintRisks by Geography
InitiativesKPIs
Closed Loop Management System
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PAS 55Chapter 4.6: Performance Assessment andImprovement Best Practice for Continuous
Improvement Approach
People Safety &Incident Management
Continuous, PervasiveAssessment of Risk
EnvironmentalImpact
Asset Reliability
ContinuousMonitoring &Improvement
High PerformanceReporting
AuditingCorrective Actions
PLAN
CHECK DO
ACT
Corp. HQ Strategy andRisk Appetite
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PAS 55Chapter 4.6: Performance Assessment andImprovement
Continuous, PervasiveAssessment of Risk
EnvironmentalImpact
Corp. HQ Strategyand Risk Appetite
Asset Reliability
ContinuousMonitoring &Improvement
High PerformanceReporting
AuditingCorrective Actions
PLAN
CHECK DO
ACT
SAP Enterprise AssetManagement
SAP ERP:Audit Management
SAP BusinessObjects:Business Intelligence
SAP EHSManagement ,Environmental
Compliance
SAP EHS
SAP BusinessObjects RiskManagement;
SAP EHS Management
SAP BusinessObjects:Enterprise Information
Management
SAP BusinessObjects:Enterprise Performance Mgmt; SAPBusinessObjects Risk Management
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Example: Solution Reduces Losses at the Plant, SharesBest Practices and Increases Visibility
Deployed at 17 Refineries, integrating:4 distinct process historiansDozens of disparate legacy systems anddatabasesProprietary technologiesHighly detailed and inconsistent dataDistributed IT infrastructurePlant reporting
Executive Operations Center:Enables plant performance visibilityEstablishes best practice metricsand greater collaborationShares safety, performance andinnovation across operationsEnhances compliance assuranceand equipment availability
Performance Metrics:Volume throughput / yieldInventory / Spares utilizationProcess safety managementEnvironmental performanceEnergy management
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Example: Pemex Gas Ensures Visibility to Production,Maintenance and Compliance with SAP
Challenges
Lack visibility to gas production andoperations dataInability to ensure compliance foroperationsLack ability to align work orders withfield maintenance servicing
Objectives
Gain access and flexibility forexamining gas production operationsAbility to examine production,environmental, health, safety,compliance or maintenance data insingle dashboard
Implementation Highlights
Deployed solution across 10 gascomplexes and 71 processing units in4 monthsIntegrated mobility solutions; enablingworkers to receive alerts via PDAsand cell phones
Why SAP?
Support for end-to-end planning andexecution processesExtension of Pemexs success withSAP solutionsSAP offered broadest solution forEH&S compliance, visibility andmobilityLeveraging of ongoing R&Dinvestment by SAP
Benefits
Greater visibility to productionoperations, compliance andmaintenance across corporation
Reduced time to return-on-investment due to quickimplementationGreater receptivity and interestfrom production workers onmobility and automation solutions
We needed greater visibility to our gas productionand operations, as well as compliance status.Implementing these solutions enabled us to achieve
our goals and create a foundation from which toexpand in the future . Gabriela Torres Ramirez, Deputy Director of PlanningPemex Gas and Basic Petrochemicals
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PAS 55 Chapter 4.7: Management ReviewIn order to review in appropriate interval an organizations asset management topmanagement needs records or reports on the asset management performance of the
organization.
SAP offers a wide spectrum of business intelligence solutions whereexecutive can gain meaningful, industry-specific, role-based insightinto their business performance. Self-service business intelligencetools can enable your business analysts to analyze data across diverse
data sources, determine trends, and predict potential outcomes.
SAP BusinessObjects Business Intelligence (BW) solutions SAP Crystal Reports SAP BusinessObjectsWeb Intelligence SAP BusinessObjects Predictive Workbench SAP BusinessObjects Dashboards SAP BusinessObjects Explorer
SAP Solutions for Operational RiskManagement
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Delivering Optimized Management of Physical Assets
Measure, monitor and reduceemissions
Monitor compliance withallowance limits
Trigger maintenance directlyfrom emissions monitoring
Control and Reduce Emissions
Measure and monitor energyconsumption
Identify biggest enery consumers Enhance maintenance strategy to
max uptime and min energyconsumption
Reduce Energy Cost
Analyze Health & Safetyperformance
Incident reporting as basis forspotting problem areas
Implement safeguarding actions Enforce safe working practices
Health and Safety
Enforce best practice streamlinedmaintenance procedures
Effective sourcing of services withdefined service structures
Efficient management and sign-off ofservice contractors
Reduce OPEX Implement life prolonging maintenancestrategies to avoid asset replacement
Focus maintenance activities to safeguardavailability of critical assets
Avoid asset failure through focusedinspections and condition monitoring
Manage with low CAPEX
Maximize uptime to ensure availability
of assets for revenue generation Asset visibility enables flexibility of asset
deployment in alignment withproduction needs
Increase OperationalEffectiveness
Streamlined maintenance processes integrated with the rest of the businessenable efficient and sustainable enterprise asset management.
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Key Learnings
PAS 55 is quickly becoming the recognized standard for amodern, integrated and optimized asset management practice.PAS 55 is a continuous journey: Good asset management isfirst of all a business approach and includes changemanagement to achieve continuous improvements along theway.PAS 55 isnt a certification of software applicationsPAS 55 brings up the need for a holistic, cross-department andintegrated enterprise asset management solution.SAP solutions act as the business process platform enablinggood asset management practices.
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[
]Thank you for participating.SESSION CODE:2611
Please remember to complete and return your
evaluation form following this session.For ongoing education in this area of focus, visit www.asug.com.