23237 Revised Traveller App - SambaThe Samba Financial Group (“Samba”) Samba Traveller Program...

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1000+ super saver deals at your fingertips. SAMBA TRAVELLER Why wait? Download the Samba Traveller App now. It’s Free! Samba Traveller Your passport to a world of new experiences Samba Traveller Your passport to a world of new experiences L I F E S T Y L E D I N I N G W E L L N E S S E N T E R T A I N M E N T

Transcript of 23237 Revised Traveller App - SambaThe Samba Financial Group (“Samba”) Samba Traveller Program...

Page 1: 23237 Revised Traveller App - SambaThe Samba Financial Group (“Samba”) Samba Traveller Program – The Samba Traveller Program provides ‘Buy one get one free’ offers and Discounts

1000+ super saver dealsat your fingertips.

SAMBA TRAVELLER

Why wait? Download the Samba TravellerApp now. It’s Free!

Samba TravellerYour passport to a world of new experiences

Samba TravellerYour passport to a world of new experiences

LIFESTYLEDINING

WELLNESS

EN

TERTAINMENT

Page 2: 23237 Revised Traveller App - SambaThe Samba Financial Group (“Samba”) Samba Traveller Program – The Samba Traveller Program provides ‘Buy one get one free’ offers and Discounts

Feel like treating yourself to a five course meal? Indulging in a luxurious spa treatment?

Introducing the Samba Traveller App, your one-stop destination to relish the choicest of deals around. Now you can search for offers via category, cuisine, experience, area or city across UAE, Oman and Bahrain.

STEP2

Enter the unique Membership Number provided to you via SMS. In case you have not received your membership number, please call 800 55000 (toll free).

STEP1

Launch the App. Switch on the GPS feature so that you can locate offers easily.

Start saving and explore a world of new experiences with Samba Traveller App.

STEP3

Samba TravellerYour passport to a world of new experiences

Samba TravellerYour passport to a world of new experiences

LIFESTYLEDINING

EN

TERTAINMENT

WELLNESS

IN

STALLMENTS

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ENTERTAINMENTFrom adventure theme parks to kids entertainment, the Samba Traveller App brings you grand experiences you cannot refuse.

DININGIndulge in your love for flavours with endless discounts! Samba Traveller App brings you the yummiest of buy one get one free offers and discounts.

WELLNESSGet the perfectly sculpted body and feel good about yourself! Samba Traveller App with its collection of wellness & beauty offers makes sure there's no end to pampering yourself.

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TRAVEL & LEISURE

ELECTRONICS

JEWELLERY

WATCHES & EYEWEAR

DEPARTMENT STORES

FURNITURE

BEAUTY & FITNESS

SPECIALIZED SERVICES

How to redeem a deal on Samba Traveller App?

Step 1Launch the Samba Traveller App and select an offer

Step 2Tap on ‘Redeem’

Redeem

Step 3The merchant will enter a PIN code on your app to acknowledge the offer and provide you with your offer discount

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LIFESTYLEYou only live once! And Samba Traveller App promises you life to the fullest. Do what your heart craves for and gain more than just happiness.

SAMBA INSTALLMENT PLANS (SIP)Shop in peace and pay each piece in peace! Avail anSIP (0% SIP or regular SIP) directly via the Samba Traveller App.

Step 4Pay for the remaining bill amount with your Samba Credit Card.

PAY BILL

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Samba Traveller Program Terms and Conditions:The Samba Financial Group (“Samba”) Samba Traveller Program – The Samba Traveller Program provides ‘Buy one get one free’ offers and Discounts (“Offers”) at participating retailers (“Preferred Partners”) via the Samba Traveller Mobile Application. The Offers are being provided through a third party, Integrated Marketing Communications (“IMC”). The Samba Traveller Program can only be availed for offer redemption by the Samba Credit Card Member in conjunction with the Samba Traveller Mobile App and a valid Samba Credit Card. Samba assumes no liability or responsibility with respect to the products or services provided by any of the partners.

The Samba Traveller Mobile App - The Mobile App lists the catalogue of Preferred Partners and their Offers available to Samba Credit Card Members. Samba Traveller Mobile App terms and conditions apply and are available on www.samba.ae

Membership Number – A valid membership number is required to access the Mobile Application. Samba will communicate Membership numbers, through any of its communication channels, using registered contact details of its Card members who hold valid Samba Credit Cards. Membership numbers may be revoked at anytime at the sole discretion of Samba. One Membership number can be used by the Primary and supplementary Card members.

Eligible Card Members - The Samba Traveler Program is available complimentary to all Samba Credit Card Members whose accounts are in good standing.

Preferred Partners - Preferred Partners are those retailers/Partners in the UAE/Bahrain/Oman where Offers can be redeemed with the Samba Credit Card. The Preferred partners and their respective offers are listed in the Mobile Application. The offers and the countries where the offers are allowed are subject to change from time to time. Offers may be modified or discontinued at any time without notice.

B1G1F offers and Discounts (Offers) - ‘Buy One Get One Free’ Offers and Discounts at Preferred Partners available on the Samba Credit Card. The Offer may apply either as a deduction of the cost of one least expensive main course or main menu item (when two or more main courses or main menu items are ordered) or may apply as a discount on the bill.

Samba Installment Plan (SIP) Offers – Samba Cardmembers may also place a request for a 0% Samba Installment Plan booking for any of the preferred partners listed under the 0% Samba Installment Plan section of the Samba Traveller App. All SIP approvals are at the sole discretion of Samba. The SIP booking will be confirmed on the Card Member’s Samba Credit Card only post: a) Checking that the Card Member’s card is valid and eligible for the purchase to be converted into a 0% SIP, b) Checking that the transaction made is eligible for a 0% SIP, c) Checking for other conditions as determined by the bank from time to time. This SIP offer is not available on Samba Al Khair Credit Cards. Samba Installment Plan Terms and Conditions apply and are available on www.samba.ae

Offer Redemption - 1. The Offers can be redeemed at Preferred Partners only when the purchase is made using a Samba Credit Card. In order to avail the offer, the customer needs to i) Present the Samba Mobile App voucher to the Preferred Partner prior to requesting for the bill ii) pay the remaining balance for the service/meal using the Samba Credit Card.2. Card Members will receive the Offers at Preferred Partners on the total amount of the bill minus any tax or service charges.3. The Offers can only be claimed against purchases made at Preferred Partners but cannot be paid in cash or using any other payment or loyalty card or by combining this with any other promotion or offer.4. The Samba Traveller App must be presented at the point of purchase to redeem the offer. A Preferred Partner has the right to deny the discount if Samba Traveller App is not presented while asking for the bill.5. The use of offers within the app in conjunction with any other publicly announced promotions or reductions offered is at the discretion of Preferred Partners. The Samba Offers will not be valid on festival days, public holidays or during special promotions.6. Cardmembers need to take note of offer validity dates and special offer terms and conditions which will be mentioned alongwith the offer.

Samba Traveller Program Validity - 1. The Samba Traveller Program is subject to the validity of the Samba Credit Card. It shall be terminated immediately upon closure of the Samba Credit Card.2. Samba may suspend or terminate the Samba Traveller Program at any time without reason or notice and on Terms and Conditions as Samba in its sole discretion determines. Samba will not be liable for any loss of damage that may arise from any suspension or termination.3. Samba reserves the right to withdraw the advantages of Samba Traveller Program if the user abuses the scheme, other customers or staff, or makes a false application.

Disputes on Discount - If a Preferred Partner does not honour the valid Offer, the instance can be reported within 2 working days by calling IMC at 600522552 during office hours (9am – 6pm, Sun - Thur) or email [email protected] Card Member must provide complete details to IMC viz. Merchant name and location, date of purchase, discount denied and purchase information.If the Card Member has a dispute on the discount, IMC will take reasonable efforts to resolve the dispute.

Additional Terms and Conditions - a) The Offers are subject to the prescribed Samba Terms and Conditions and the Terms and Conditions of the Service Provider (i.e. IMC). Samba reserves the right to amend these Terms and Conditions at any time or withdraw this offer at any time without any prior notice. By availing the Offer, the Card Member accepts and agrees to be bound by these Terms and Conditions. b) Samba assumes no responsibility with respect to the services provided by the service partner (IMC). c) The Card Member understands and acknowledges that the Samba Traveller Program is a service offered by Samba and it will be performed by IMC. IMC and Samba are independent contractors to each other and Samba will have no liability to the Card Member for any claims which the Card Member may have against IMC for services rendered by it to the Card Member. d) Samba will not be liable for any errors, omissions, delays, or disruptions in the operation of the Samba Traveller program. e) Samba or IMC may amend the Offers or add/remove Partners from the program at any time. f) Preferred Partners may exclude products or services from being eligible for the Offers without prior consent or notice. At certain Preferred Partners, Offers may be subject to availability and may be altered or withdrawn without notice. g) Samba is not responsible if a Preferred Partner changes its discount due to new ownership or acquisition. h) Samba will not be liable in any way if any participating Preferred Partner fails to provide the Offer on any product. Samba does not accept any liability in connection with the failure or refusal of any participating Preferred Partner to provide products. Samba does not accept any liability or responsibility for the quality or suitability of products offered by the Preferred Partners. i) No Preferred Partner has any authority, express or implied to make a representation, warranty or statement on behalf of Samba or in relation to the Samba Traveller program and Samba accepts no liability in respect of any representation, warranty or statement made by any Preferred Partner. j) Card Members acknowledge that Preferred Partners and not Samba will supply products and services treatments. Accordingly, Samba does not give any guarantee undertaking or warranty concerning the products or services supplied or the performance of any participating Preferred Partner. All conditions and warranties whether express or implied and whether arising under statute or otherwise as to the condition, suitability, quality, fitness or safety of any goods or services supplied by any Preferred Partner are expressly excluded. k) The Samba Traveller program may be amended, withdrawn or replaced at any time without notice. l) Samba is not liable in case of any dissatisfaction with regard to delivery, service or quality of the Samba Traveller program. m) Samba and IMC’s interpretation of these Terms and Conditions is final and binding.

Samba Traveller App Terms and ConditionsTHESE TERMS AND CONDITIONS APPLY TO AND GOVERN YOUR ACCESS TO AND USE OF THE SAMBA TRAVELLER APP

1.The App will only work on compatible Devices and operating systems and certain functionalities will only work if your Device is connected to the internet. Some features may also only be available with certain operating systems.2.You may be charged by your service provider for downloading and/or accessing the App on your mobile phone (the Device). These may include data roaming charges if you do this outside your home territory. All these charges are solely your responsibility.3.Certain functionalities of the App may need to access your Device and information stored on it so that it works properly. By using the App, you consent to this.4. Samba Traveller reserves the right to make changes to the app.5. You must not use the App for any of the following purposes: (a) anything unlawful or illegal or which is fraudulent or malicious or which promotes any criminal activity or provides information about the same; (b) anything which is defamatory, harassing or threatening or which otherwise infringes or violates the rights of others. This includes any information that you may add or upload to the App; (c) interfering in any way with any other user of the App; and/or (d) knowingly introducing viruses or other malicious or harmful material or using it in connection with unsolicited communications.The App and all copyright, database rights, trade marks and other intellectual property rights related to it belong to us or our licensors.6. Access to the App may be suspended temporarily from time to time and without notice in the case of system failure, maintenance or repair or for any reason beyond our control or if we deem it necessary. For the avoidance of doubt, we shall not be liable for any loss or liability which may be suffered or incurred by you as a result of any suspension of, or interruption to, the operation of the App.7. The App, including all content on or available through the App, is provided on an ‘as is’ basis and we do not make any representation or give any warranty in respect of the App or any of its content. In particular, but without limitation, we do not give any warranty as to the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content contained on the App.8. Samba/IMC do not accept any responsibility for: (a) malfunctions in communication facilities which cannot reasonably be considered to be under our control and that may affect the accuracy or timeliness of messages you send or the material you access via the App; (b) any losses or delays in transmission of messages or material you access arising out of the use of any Internet access service provider or mobile network service provider or caused by any browser or other software which is not under our control; (c) Viruses that may infect your computer equipment or other property on account of your access to or use of the App or your accessing any materials on the App; (d) any unauthorised use or interception of any message or information before it reaches the App or our servers from the App; (e) any unauthorised use of or access to data relating to you or your transactions which is held by us (unless such use or access is caused by our negligence, fraud or failure to comply with laws relating to the protection of your data), to the extent permitted by local law; (f) any content provided by third parties.In addition, Samba/IMC and its officers, directors, employees, shareholders or agents, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in any way or in connection with:(a) the App and your use, delay in use or inability to use the App or if it does not work as you expect or would like or if it contains any defects or errors and whether or not we correct any of those defects or errors; (b) your access to and use of any material on the App or material linked to or referred to on the App; and/or (c) any loss or damage to your Device or any other hardware or software you use in connection with the App, including in connection with any viruses that may affect the same on account of your downloading and use of the App.You acknowledge that use of the App is dependent on third parties, including your own network providers, and that we are not liable for any acts or omissions of those third parties.These App T&Cs and any dispute or claim arising out of or in connection with them or their subject matter (including any non-contractual disputes or claims) will be governed by the law of UAE and the parties agree that the courts of UAE will have exclusive jurisdiction to settle any such disputes or claims.