21st IFTTA Conference, Brazil Dr. Uta Stenzel, Germany Exclusion & Limitation of Tour Operator’s...
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Transcript of 21st IFTTA Conference, Brazil Dr. Uta Stenzel, Germany Exclusion & Limitation of Tour Operator’s...
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21st IFTTA Conference, BrazilDr. Uta Stenzel, Germany
Exclusion & Limitation of Tour Operator’s Liability for Personal
InjuriesEurope - USA
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Directive 90/314/EEC on package travel, package holidays
and package tours
(Package Tour Directive)
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package tour
a pre-arranged combination not fewer than two travel services as
◦(a) transport◦(b) accommodation◦(c) other tourist services not ancillary to
transport or accommodation
more than 24 hours or overnight accommodation
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organizer person, who, other than occasionally,
organizes packages and sells them for sale, directly or through a retailer
retailer person, who sells or offers for sale the
package put together by the organizer
consumer person, who takes or agrees to take the
package
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Art. 5 Package Tour Directive
liability of organizer and/or retailer
physical injuries
non-physical injuries
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Art. 5 Package Tour Directive
Art. 5 para 1strict liability/liability without fault
Art. 5 para 2reverses burden of proof3 defences
= restricted liability based on fault
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Art. 5 para 2 –defences
The contract failure is:
attributable to the consumer
attributable to a third party unconnected with the performance of the services and is unforeseeable or unavoidable
due to force majeure or to an event which the organizer or retailer or the supplier, even with all due care, could not foresee
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Art. 5 para 2 –defences
The contract failure is:
attributable to the consumer
attributable to a third party unconnected with the performance of the services and is unforeseeable or unavoidable
due to force majeure or to an event which the organizer or retailer or the supplier, even with all due care, could not foresee.
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Art. 5 para. 2 sent. 3
limitation of liability - personal injuries:International Conventions governing travel services
no contractual limitations of compensation for personal injuries/ physical damages
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Art. 5 para. 2 sent. 3
Warsaw Convention of 1929 on the International Carriage by Air/ Montreal Convention of 1999
Berne Convention of 1961 on Carriage by Rail (now COTIF of 1980, as amended 1999)
Athens Convention of 1974 on Carriage by Sea
Paris Convention of 1962 on the Liability of Hotel-keepers
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Federal law e.g., Code of Federal Regulations – Public
Charters, CFR 14.380 federal maritime law
State law statutes common law
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Liability for performance of the tour
non-injury claims/ non-physical injuries
= strict liability
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Liability for performance of the tour
physical injuries
= fault base–liability (tort, negligence)
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Duty of care (negligence)
tour operator – own negligence
supplier – independent contractors
disclaimer
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Shifting liability theories (e.g.)
breach of warranty, assumed duty
duties of care (pre-contractual)◦misrepresentation◦duty to disclosure◦negligent selection of supplier◦…
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Muito obrigada