209 S. 2nd Second Floor Office Hours Monday Friday Floor Office Hours ... Handbook Version 1/2015 ....
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Transcript of 209 S. 2nd Second Floor Office Hours Monday Friday Floor Office Hours ... Handbook Version 1/2015 ....
209 S. 2nd
St., #200
Corner of 2nd
and Walnut
Second Floor
Office Hours
8 a.m. – 5 p.m.
Monday – Friday
Office 507-388-9375
FAX 507-387-1083
Latest handbook versions are available
in your Resident Web Account (RWA)
or in forms within resources
online at
http://apmliving.com
Handbook Version 1/2015
CHANGE YOUR ADDRESS EFFECTIVE AS OF YOUR MOVE-IN DATE
Your new address is:
________________________________________
CHECK-IN/CHECK-OUT SHEETS On the day that you move into your apartment, it is your obligation to make sure that the Manager and you
check your apartment and sign the check-in sheet if meeting at the apartment. If meeting off site you will be
provided with a copy of the condition form to add your observations to. This is NOT as sheet to turn in to
expect all items fixed. It is to determine the condition at MOVE IN and OUT. It is also your responsibility at
the time of vacating your apartment to have the Manager check you out. This is for your protection as well as
ours.
LANDLORDS AND TENANTS: RIGHTS AND RESPONSIBILITIES This a handbook written and published by the Minnesota Attorney General’s Office as required by Minn. Stat. § 504B.275. The latest edition is available, free of charge, by calling 1-800-657-3787 or www.ag.state.mn.us.
LOCKS AND KEYS You may pick up the keys to your apartment on the day you are scheduled to move in and your first months rent
and any other monies due has been paid in full and all required paperwork turned in. We will provide you one
apartment key each and one mailbox key per unit, if needed. Special locks (Chains, slide bolts etc) are not
permitted and cannot be installed on any apartment door. Management must have access to your apartment, so
no locks can be changed. You may NOT make copies of keys for guests to use. You may be fined and or
charged the cost of re keying the apartment and also the building if it is a secured entrance.
MOVING To make your move to the Apartment as effortless as possible, we ask that you schedule your move-in date and
time as far in advance as possible with the Manager. Only the Manager can reserve and confirm your move-in
date and time. Once this is confirmed, it is very important that you advise your movers of the time they are
expected to arrive at the building.
MANAGEMENT OFFICE The management office is Atwood Property Management, Inc. and is located in the City Center Place, 209 South 2nd Street, Suite 200, Mankato, MN 56001. Office hours are 8:00 a.m. to 5:00 p.m. Mon -Fri. Please feel free to stop in the office if you have anything to discuss with us that your Resident Manager cannot help you with. If you can, call for an appointment first. The phone number is 507-388-9375. We are available on the Internet: E-Mail: [email protected] Home Page: Http://www. apmliving.com If there is an on site Resident Manger, there may also be an office located at your property. POLICIES/RULES:
Atwood Property Management reserves the right to make reasonable changes within these policies, with written
notice by note, mail, posted notice, e mail etc.
IF YOUR PROPERTY HAS PROPERTY SPECIFIC POLICIES,
YOU WILL RECEIVE AN ADDENDUM TO THIS GENERAL
HANDOOK AND ALL RULES WITHIN ARE ALSO PART OF
YOUR LEASE AND IN MOST CASES, WILL OVERRIDE THIS
HANDBOOK.
RESIDENT'S "MOVE-IN" CHECK LIST
( ) Arrange for movers and schedule move-in date with the Resident Manager.
( ) Notify utility companies of cut-off date at your old address and where to send the final bill.
Be sure to notify change of address to: ( ) Post Office ( ) Churches
( ) Banks ( ) Automobile Registration
( ) Insurance Co. ( ) Driver's License
( ) Magazines and Newspapers ( ) Employer(s)
( ) Credit Accounts ( ) Schools
( ) Voter Registration ( ) Family and Friends
( ) Medical (Doctor, Dentist)
CABLE TELEVISION ,TELEPHONE , INTERNET SERVICES
Charter Communications 1-800-581-0081 www.chartercabledeals.com
or Enventis 507-387-1151 www.enventis.net
If you wish to have cable television, a land line or internet services, IF NOT PROVIDED THROUGH US, YOU
must contact one of the above. Both Companies provide all services. Outside television antennas are not permitted.
All costs incurred to install or hook up a telephone are a tenant responsibility. Also, remember to contact them to
discontinue services when you leave.
INTERNET/TV SERVICE NOTICE
We are NOT responsible for Internet or TV interruptions or problems, contact the provider directly
Some of our properties offer internet and tv service as an amenity. If your apartment community offers internet
and/or tv service, you are responsible for setting up your account with Enventis by calling 507-387-1151. Please
note that any illegal activity (including downloading movies, music, video games, etc through free shareware like
BitTorrent) is strictly prohibited. Enventis will notify us of such violations and your internet service will be suspended.
You will then be required to sign an internet service reconnect agreement with our main office to restore service and pay a
$50 reconnection fee. Also, delinquent rent accounts may be subject to internet and/or tv service suspension. Service will
be restored when your rent account is paid in full.
ELECRTIC, GAS AND CITY UTILITIES
Depending on your lease agreement, you may be responsible for one or all of the following utilities through the end of
your lease and tenancy. You will be asked to fill out a form to begin the service(s) on your move in date and again to fill
out a form to end service(s) on the date your responsibility ends. We will send these forms in for you. Failure to provide
or return these forms will result in a $10 administrative fee if we need to start/stop service for you or if we receive a bill
and have to re bill you for it. If you leave before your lease is up, you are responsible for the utilities according to your
lease through the lease end.
ELECTRICITY: XCEL ENERGY 1-800-895-4999 www.xcelenergy.com
Upper North Mankato and some Misc Mankato properties: Benco Electric, www.benco.org, 507-387-7963
GAS: CENTERPOINT ENERGY 507-387-1111 or 1-800-245-2377 www.centerpointenergy.com
WATER, SEWER, TRASH: CITY OF MANKATO 507-387-8672. www.mankato.mn.us
If you pay for City Utilities you may choose to have the City do paperless and Automatic Payment (ACH). It Is YOUR
responsibility to stop your ACH at the end of your responsible date. OR, you may have us bill you directly for a $5.00
monthly service charge. We will do final estimates when you leave.
CITY OF NORTH MANKATO www.northmankato.com 507-625-4141 Depending on your lease you may be paying this directly to City of N. Mankato or others.
CITY OF ST. PETER 507-934-0664 Electric is supplied through the City of St. Peter. Water, sewer and trash may also
be on the same bill (if you are responsible for them)
RELEASE OF INFORMATION
Management reserves the right to release any information or accounting records to all parties
of the lease, including Guarantors, plus utility companies, collection agencies, attorneys, etc.
(See Next page for our Privacy Policy)
PRIVACY POLICY
Privacy Notice
This Policy is provided to you by Atwood Property Management, Inc. (APM)
The Privacy Promise
“Personal Information” is data and information which identifies you or relates to you or your family members
and which is not publicly available.
APM respects the privacy of its residents, staff and employees. It is our desire to earn and keep your trust and
confidence by managing our business with integrity and honesty. We keep your best interests at heart and place
a high priority on protecting the Personal Information you provide.
Personal Information will be acquired only for valid business purposes.
Sharing of Personal Information
We collect Personal Information about you for many reasons and at a variety of times. We collect this Personal
Information so that we can operate our business on behalf of property owners as a property management
company. Personal Information may be shared with the following: Employees, employers, law enforcement
agencies, government agencies, collection agencies, attorneys, utilities, court administration and officials,
Guarantors and parties to your Lease, and appropriate third parties. It is understood that it may be appropriate
to share Personal Information with others not included in this list.
Personal Information will not be shared with residents who are not a party to your current or previous Lease.
Collection of Personal Information
Personal Information may be collected by written, verbal, or electronic means.
Confidentiality
The security and confidentiality of your Personal Information is very important to us. Access to your Personal
Information is restricted and anyone who fails to follow our policies and procedures are subject to disciplinary
action.
Access to Personal Information
We will provide you with access to your Personal Information to confirm its accuracy and completeness.
Requests for access will not be unreasonably withheld. Only employees or personnel under the supervision of
APM have access to your Personal Information.
Established: December, 2005
SCHEDULE OF FEES This handbook becomes part of your lease. Please follow our policies and procedures to
avoid being charged with the following fines or charges and facing possible eviction or
criminal charges. Fees are subject to change.
ALL FINES AND FEES DUE WITHIN 5 DAYS OF RECEIPT
See handbook for details
Any change in the lease…………………..$100 processing fee
Any legal action started against you……...$100 processing fee
Check replacement………………………..$ equal to stop payment bank charge
CRP replacement………………………… $5
Delinquent rent/other ……..…… 8% fee on late RENT, plus possible $50 on other money due
Doors, Propping open Security Doors…… $50 fine
Drug cleanup………………………………$ actual cost
Excess utilities/repairs…………………….$ actual cost
Exhaust Fans, unplugging………………...$100 fine
Fireworks………………………………….$50 fine per incident
Forgeries…………………………….….….$500 fine/possible eviction
Grills on deck or too close to building…...$50 fine
Housekeeping…………………………….$ TBD
Illegal Parking……………………………..$Towing cost
Internet re connection fee…………..…….$50
Kegs/Party Balls………………………….$200 PER CONTAINER fine
Keys made for Guests…………………….$50 fine and/or cost of rekeying
Laundry facilities: tampering with……….$100 fine
Lawns: parking or driving on…………….$50 fine
Littering…………………………………..$25 and up fine
Lockouts during Bus hours……………… $0 to $50 fee
Lock outs after Bus hours/weekends…… up to $50 fee
Lock outs midnight to 7am………………. Up to $50 fee
Lost key…………………………………...$10 to $50 fee
Lost parking permit………………………..$50 fee
Locks changed………………………….…$75 and up and up door/ $35 mailbox
Noise warning by Mgmt.……………..… .$100 to $500 fine, possible eviction
Noise with police called..… One month’s rent (min. $500) which ever is greatest, may double if repeated
Nuisance Police Calls……..One half month’s rent (min. $250) which ever is greatest, may double if repeated
NSF (insufficient funds)………………….$30 fee or actual bank charge
Pet UNAUTHORIZED………………… .$100 PER Day PER Pet fine
Pets, not picked up after…………………$50 fine per incident, possible removal of pet
Refuse in halls, laundry rooms, grounds…$25 fine (includes Christmas Trees)
(Furniture /electronics in refuse or left behind)…$50 PER Piece
Roofs: walking on……………………… $100 per person
Smoking……………………………..…...$50 to $250 and possible eviction
Smoke/ C0 detector: disarming…….…….$100 fine
Unauthorized tenants…………………….$100 to $200 fine
Unlicensed vehicles………………….…..$ cost of towing
Car “spills” in parking lots….……………$50 fine
Vandalism…………………………….….Cost TBD, possible eviction
And criminal charges
If you want to revise your Lease, you must do the following:
If applicable, make sure that your roommate(s) agree to this and are ready to sign a new lease.
There is a $100.00 processing fee due when we are notified you wish to revise.
Complete a notice of vacating form with your manager including your forwarding address.
Make sure your account is paid in full. No new lease will be approved if there is a balance owing.
Run your own ads and show the apartment. Management will try to help you find a new tenant, however, we
are not responsible for this.
When you have an interested party have them contact the manager to complete an application, pay an
application fee and security deposit.
When they are approved a new lease will be drawn up. No new lease will begin until after all paperwork
is completed.
All parties to the original lease that are remaining in the unit must also sign the new lease.
Remaining tenants, vacating tenants and new tenants NOTE THE CONDITIONS BELOW regarding the
condition of the unit for the purpose of withholding and/or returning security deposit to the vacating tenants.
Written Notice is required to withhold deposit from Vacating Tenant(s)
We will approve a revised lease for no less than three billing periods. All paperwork must be turned in
to the office no later than the 15th
of the month prior to the starting date of the new lease.
If you have any questions regarding these procedures please contact
Atwood Property Management, Inc.
Thank you!
ATWOOD PROPERTY MANAGEMENT
REVISED LEASE NOTICE TO RESIDENTS
Vacating Resident(s): If Management or remaining roommates determine there are any checkout charges (including carpet cleaning)
or monies owed from you, you agree to have those deducted from your security deposit and pay management
any amount not covered by said deposit upon request for payment.
Remaining Resident(s):
It is understood that we must confirm with Management in writing any charges (including carpet cleaning) to
be withheld from the Vacating Resident’s deposit before the date our revised lease begins. If no written notice
is given, we forfeit any claim to the security deposit.
New Resident(s):
It is understood that there will be no turnover inspection or work orders performed based on the revised lease
start date. However, there is a grace period of two days from the date said lease starts to report in writing any
concerns about the condition of the unit upon occupancy.
Pest Control Rules
All Residents are required to assist Management in pest control procedures and pest control treatment programs. Failure to follow the pest control requirements of Management and/or Management's pest control vendor is a breach of Resident's Lease. If a Resident's unit is not ready when the pest control vendor is treating units, Resident may be required to pay a retreatment or second visit fee. Resident is required to comply with all requests for readying the unit for pest control treatments, which may include emptying cupboards, removing materials from under sinks or vanities, and other requests. Some pests, such as bedbugs, may require Residents to dispose of or professionally clean (at high temperatures or with chemical treatments) personal property and fabrics. Residents are responsible for all costs of treating or removing personal property, furniture, mattresses, and fabrics needed to achieve effective pest control. Management will not reimburse or replace personal property that must be treated or eliminated. GENERAL RULES
Residents must not bring used furniture, particularly bed frames, mattresses, and stuffed furniture, into the building unless certain they are free from any insects and eggs. Residents also must not bring in items left "for free" on the street or garbage pickup. Even items that have been stored for some time, or have been left in subzero temperatures can harbor dormant pests and eggs.
For security purposes and pest prevention, all Residents and their guests must not go through or remove any items from garbage and trash areas.
Residents should inspect all clothing, pillows, boxes and luggage when traveling as some pests, like bedbugs, can hitchhike on belongings. Unlike some pests, bedbugs are not attracted to unclean conditions, so that even the "cleanest" housekeeper may pick up a bedbug from items while traveling or from other locations.
Cardboard boxes, particularly boxes used for storing food or groceries, should be promptly discarded.
Windows that are opened for ventilation must be screened.
Residents must not leave food, dirty dishes, or soft drink bottles and cans lying around.
Reducing clutter, regularly vacuuming, regularly removing garbage and following building rules regarding apartment care and sanitation standards are all required pest prevention practices.
WHAT TO DO IF YOU SUSPECT A PEST PROBLEM Residents are required to immediately notify Management of any certain, or suspected, pest problem in their unit, in a common area, or in a neighbor's unit. Failure of Resident to do so is a violation of the Lease. Some bug problems may be obvious, but other pests, in particular, bedbugs, may resemble other types of insects. Sometimes persons do not know that they have been exposed to bedbugs, either in their home or while traveling, until they react to bedbug bites. Because skin problems can be due to allergies and/or different types of indoor or outdoor insects, it generally takes a professional to determine if a skin problem, itching or other reaction is due to a bedbug. Professional advice is needed to diagnose and determine an effective pest management response. Management has a professional extermination service provider that will be used to help diagnose and determine the most effective way to treat and eliminate pest problems. Professionals have access to insecticidal applications and materials that are not available to the general public. Residents must never attempt to treat their own apartments with insecticides or delay in contacting Management to address any suspected pest problem. The continuing help of Residents and their participation in our regular, preventative pest control program will help minimize problems in individual units and throughout the building. For the safety and comfort of all Residents, if a pest problem is found in Resident's unit, it is mandatory that the Resident comply with all requirements of Management's pest control provider. If Management learns that a unit has had an ongoing pest problem that is not reported, this may be grounds for lease termination, nonrenewal, and/or charging Resident for lost rents, pest treatments and damages in Resident's unit or in other units or common areas.
AIR CONDITIONERS Your apartment may be equipped with a window air conditioner. If your window air conditioner does not work,
first check to see if the circuit breaker is on. If you have problems with your air conditioner freezing up, turn the
temperature to a warmer setting and/or put the fan on high. Your apartment may cool faster if you close the air
exchange.
ATTORNEY’S FEES AND/OR COLLECTION AGENCY FEES AND COSTS
If Management brings any legal action against Resident(s), Resident (s) must pay Management’s actual
attorney’s fees and court costs even if rent is paid after the legal action has started. If Management assigns/lists
moneys owing pursuant to the lease to a collection agency, Resident(s) must pay collection agency fees up to
50% of the unpaid balance assigned for collection plus other collection agency costs/charges, even if the
original balance is paid after the date of assignment. IF MANAGEMENT STARTS AN EVICTION
ACTION OR FILES IN CONCILIATION COURT, YOU WILL BE CHARGED A $100 PROCESSING
FEE.
CARPET CLEANING
Please do NOT attempt to clean the carpets yourself. This actually causes soap build up which attracts more
dirt. Your deposit will be used by us to professionally clean the carpeting when you vacate your unit.
CHRISTMAS TREES Christmas trees are allowed, but we ask that when you bring them in and out, please cover them with a large
plastic bag or sheet so we do not have needles all over. Please dispose of them in accordance with instructions
published by the City of Mankato, on their web site, in the Free Press and on the radio. Please do not put them
in the dumpsters or leave them lying around the grounds or there will be a $25 fine charged!
CIRCUIT BREAKERS
Familiarize yourself as to the location of the circuit breakers. To reset the breakers, push the switch to off and
then back to on. If this action does not correct the problem contact your Resident Manager as this may indicate a
problem with a particular appliance you are using or a problem requiring outside repair service.
DELINQUENT RENT/OTHER MONEY DUE
If your rental payment is received and/or posted after the 5th
day of the month, you will be sent a late notice and
a late fee of 8% will be charged on the amount of rent due. Electronic online payments take from 1 – 5 business
days to clear your bank. If you use “Bill Pay” through your personal bank, you must initiate the online
payments on or before the first of the month to be timely and not subject to a late fee. (Make sure to also stop
these payments at lease ending) Money owed, other than rent, may be subject to a $50 late fee per month. If
you are unable to pay your rent on time due to unforeseen circumstances, please contact [email protected].
Late fees will not be waived when a payment plan is requested. If your late payment or returned item (such as
an NSF check, stop payment, or closed account) causes an overdraft of any other charge to the development’s
account, you will be responsible for reimbursing the development for said charges. Late rent is a lease violation.
DELIVERIES AND APARTMENT ACCESS For security reasons, residents will have to make their own arrangements for deliveries and apartment access. We
will NEVER provide entry for anyone, unless you’ve given written permission. Identification will be required
from you, if you are locked out, before management will allow entry. Management will not accept packages or
mail for you. See your Lease Section E, Rights of Management, #22 Management’s right to enter.
See also handbook section of Right to Enter Without prior notice.
DEPOSITS
MN law forbids tenants to use their security deposits to pay the rent per Minnesota Statute. Those tenants who do so
may be taken to court and may have to pay the landlord the amount of the rent withheld plus a penalty. However, before
the landlord can take the tenant to court, the landlord must give written demand for the rent and a notice it is illegal to use
the security deposit for the last rent payment. Also by law, your deposit plus interest, less any charges on your account
determined by Management, will be returned to you with 21 days after you lease ending date, provided you have given
us your forwarding address on our Notice of Vacating form If we need to reissue your refund check for any reason,
the charge to Stop Payment on the original check will be withheld from this new check. We will use any emergency
address you provided if a forwarding address is not provided. Deposits will be used to professionally clean carpet when
you vacate the unit.
DRUGS/ALCOHOL
DRUGS/ CLEANUP/POSSESSION OF
Any cost incurred because of drug usage, sale or production will become the tenants responsibility. Drug possession, sale,
distribution, manufacturing or drug busts are grounds for immediate eviction.
OPEN ALCOHOL CONTAINERS
Open containers of alcohol are forbidden in the common areas such as hallways, grounds, parking lots etc. The Police will
be called to any gathering where open containers are present and you may face fines and/or arrest. EXHAUST FANS
Bathroom fans must be plugged in at all times. $100.00 will be fined to your account if your fan is unplugged.
EXCESSIVE REPAIRS/UTILITIES
Tenant promises to keep the premises in a neat and sanitary condition and to immediately reimburse landlord for any sums
necessary for repairs or replacements caused by tenant, or guest, misuse or negligence. Such items might be, but not
inclusive to: stopped up plumbing by foreign materials, garbage disposal breakage due to misuse such as bones, toilets
running, frozen pipes due to shutting off heat while gone, failure to notify management of repairs needed to conserve
utilities such as excessive water bills for plumbing leaks not reported to management or managements agents. Tenant
may NOT bring in dishwashers, washers or dryers. Tenant shall not paint or paper premises without landlord approval.
EXTENDED ABSENCE
If you plan on being out of your apartment for an extended amount of time there is a possibility of potential damage that
would go unnoticed while away. You are responsible to arrange for someone you know to check on your unit in your
absence and report any issues to us. You are also responsible to notify management of your extended absence. Any
damage incurred is your responsibility.
EXTERMINATING If you ever feel that your premises require the services of an exterminator, please contact the manager and they will set it up for you at no initial cost to you. However, if it is determined that you irresponsibly brought in pests such as bed bugs, you may be responsible for the costs incurred. Do not call any outside Exterminating Service yourself unless you accept responsibility for payment of any service resulting from your call. Management is only responsible for service ordered through them. We will make the call and the Exterminating Service may work with you to set up treatment. SEE PEST CONTROL RULES.
FINES AND FEES
All fines and fees, assessed to your account, must be paid within 5 days.
FIRE EXTINGUISHERS Fire extinguishers are located in your apartment and or hallway. In case of a fire don't be afraid to use them. If there is a
fire, call 911 and then contact your neighbors to leave the building. Be sure to contact the Manager and Atwood Property
Management, Inc. Anyone found tampering with the fire extinguishers will be prosecuted in the full extent of the law.
FIREWORKS
Absolutely NO FIREWORKS of any kind are allowed on any property. A $50 fine, per incident, will be
imposed.
FORGERIES
Forgeries on the lease, application or guaranty will be penalized with a $500 fine and possible eviction.
GARBAGE DISPOSALS-- If your unit has a garbage disposal:
1. Remove the stopper from the disposal and turn on the cold water full flow. (Water should remain on
during complete disposal operation.) Failure to turn water on a full flow before turning on the disposal
can cause blockages.
2. Turn the switch of the disposal on and carefully and slowly feed food waste (no bones or grease) into the
disposal while it is running. Take care to not allow silverware etc to accidentally feed into disposal.
3. To avoid pipe blockage, allow water to flow for a full minute after grinding is done and the disposal has
been turned off.
GRILLS/FUELS Per MN Uniform Fire Code --- It is against the Law to USE, OR STORE, any grill of any kind , or it’s fuel
(cylinders, charcoal, starter), closer than 15 feet of a dwelling. This includes in your apartment, hallways,
storage areas, grounds, decks or patios. If you have a garage away from the building, they may be stored there.
When in use, they must be 15 feet or more away from any structure. You will be fined $50.00 for use of OR
storage of any grill or fuel closer than 15 feet from the building. You may also have additional fines imposed
by the City. THIS INCLUDES ANYYTHING FLAMMABLE such as, but not limited to, auto or motorcycle
parts containing fuel, oil or it’s residue.
GUARANTY If you required a Guaranty to be signed by another party, you are responsible to provide that
person with a copy of your lease. Forging a Guaranty will result in a $500 fine.
HALLWAYS AND COMMON AREAS No articles are to be left outside your door or in the stairways. Rugs are not allowed outside doors due to fire department regulations. Garbage is not allowed to be left in the hallways. There are dumpsters outside for your use. Fire Department Regulations require all hallway doors and building exit doors be closed. Do not prop or tie them open. Any resident or guest, who leaves garbage in the halls, laundry rooms or any other common areas of the buildings or grounds (including hallway and mail room garbage cans) will be charged $25.00 per incident. Children are not to be left unattended or allowed to play in hallways. Offensive posting will be removed if viewable by the public in hallways, entries, windows, balconies, decks or any other common area. HEAT Tenants are not to shut off the heat in their apartments at any time during the winter months or during any cold
spells. Turn it down NOT off. In the event that pipes freeze or burst as a direct result of the heat being turned off,
tenants will be responsible for any and all costs to repair the problem.
INSURANCE
The Agent or the owners of the apartment complex cannot insure your personal property in your apartment.
Unless you have enough money saved to replace everything you own in case of theft, fire or other disaster, you
need renter's insurance. Your landlord has insurance, but it only covers the building and the infrastructure -- not
the stuff you keep in your own unit. You may not think you own much of anything of value, but once you tally
up the cost of all your clothes, furniture, computer, software, entertainment system, microwave and CD
collection, renter's insurance can add up to a real bargain. We highly recommend you obtain insurance to
cover your personal belongings.
KEEPING THE BUILDING CLEAN The apartment that you live in is your home. Please take pride in your home and help us keep the common areas clean. If
you notice an area that needs to be cleaned, contact the Manager.
KEG/PARTY BALL PROHIBITION NO KEGS OR PARTY BALLS ARE ALLOWED! Anyone bringing a keg or party ball into an apartment or onto the
premises will be in violation of the lease and a $200.00 fine PER CONTAINER will be levied against your apartment and
you may be evicted. Management has the right to remove any keg, ball and/or its accessories at any time. Items removed
will be returned upon payment of fines.
LAUNDRY ROOMS Your building may have laundry room(s) equipped with coin-operated machines. We recommend you stay in the laundry
rooms while doing your laundry. Management is not responsible for any lost, stolen or damaged property. No portable
washers or dryers are allowed. Tampering/misuse of the machines will result in a $100.00 fine and possible eviction.
LAWN CARE Management will maintain the lawn unless otherwise noted in your lease. Please help us maintain the grounds by not
throwing trash outside and remember to use the sidewalks instead of the lawn for travel. During the mowing season, please
keep your vehicle back from the curb to avoid grass clippings etc. being thrown at your car. Management is not responsible
for damage caused by lawn care services. Driving or parking on the lawn or walkways will result in a $100.00 fine.
LEASE EXPIRATIONS /NON RENEWING According to your lease agreement, you are required to give written notice of intent to vacate. Please check your lease
agreement to see when notice must be given. Usually 2 FULL months. Written Notice must be on our Notice of Vacating
form. This form can be found on our web site or requested from your manager.
LIGHT FIXTURES
Light bulbs will be furnished in all fixtures when you move into the unit, but it is your responsibility to replace them
when they burn out. We suggest that you keep an extra supply on hand. Please do not use any higher wattage bulb than
recommended.
LOCK OUTS/LOST KEYS
In the event that you find yourself locked out of your unit, please call your Resident Manager or Atwood
Property Management, Inc., 507-388-9375 for the maintenance man on duty, so they can arrange for you to
enter your apartment. We will NEVER provide entry for anyone, unless you’ve given written permission.
Identification will be required from you if you are locked out, before management will allow entry. Please note
there will be a lock out fee if this service is provided to you by your on site Resident Manager or our
Maintenance Staff. After regular business hours or on weekends and from midnight to 7:00 a.m. the lock out
fee is up to $50.00. Fees are payable in cash, at the time, to the Resident Manager. If you don’t have an on site
Resident Manager or if your Resident Manager is not available and the Maintenance Man on duty is called to
let you in you be charged up to a $50 fee. If you lose your apartment or mailbox key a replacement key will
cost a minimum of $10 for an extra key or actual cost to get a replacement made. If the lock has to be changed
it will cost $75.00, or more, for an apartment lock and $35.00, or more, for the mailbox lock. Specialty keys
will be replacement plus labor charges.
MAINTENANCE REQUESTS All maintenance requests must be reported to your Resident Manager, calling Atwood Property Management, Inc. at 507-388-9375 or submitted online by using your Resident Web Access Account. Always let us know about small problems before they become major. If a minor maintenance problem occurs on a weekend, please report it online or call the appropriate office the next business day. EMERGENCY service requests should always be called in immediately using the phone number listed above.
NOISE
ANY LOUD NOISE WILL NOT BE TOLERATED. Repeated noise violations may result in eviction. Noises seem
even louder at night, but can be disturbing to others at various times throughout the day as well. Please be considerate of
your neighbors. This includes children playing in the hallways. Tenants are responsible for their guests from the time they
enter the property until they leave it. Your first warning by management will be fined $100 and The Party Is Over! Any
guests must leave and not return for the entire night and all noise stop. Any subsequent warning by management will be
fined $250 and up with possible eviction. If the Police are called by management or anyone else, you will be fined
$500. NO Exceptions. Disrespect towards management and /or the Police will not be tolerated. (See next pages copied
from the City of Mankato’s “Rental License Holders’ Handbook”) See also Police Response to a Noise Violation.
NSF/RETURNED CHECKS If a check is returned to us NSF ( non sufficient funds) , account closed or stop payment there will be a charge of $30.00
OR the charge from bank to us. If a resident's returned check results in an overdraft charge or other bank charge(s) to the
apartment community’s account, resident agrees to pay said charges in addition to the above mentioned fee.
PARKING/TOWING (ALSO SEE SNOW REMOVAL)
Parking has been provided for residents. Provide your car make and license number to Management. Any illegally parked
or unauthorized vehicles may be towed, at the discretion of manager, at the expense of the vehicle owner. All vehicles
must be operable and with current licenses. No working on vehicles in parking lots or streets. Spill from doing so will be
fined $50. YOU MAY BE REQUIRED TO HAVE A PARKING PERMIT. If a permit is lost or not turned in when
vacating there will be a $50 charge. If you feel your car has been towed because of illegal parking or snow removal
issues, please call either Affordable Towing at 507-388-8697 OR All American Towing at 507-345-5005.
PETS No pets, except caged birds, or fish in aquariums, may be kept on the premises, unless your specific property allows pets
with a signed Pet Agreement with management. Please inform your guests that this rule also applies to them when they visit
you in your home. No one is allowed to bring any unapproved animal onto the premises at any time.
Any damage to your apartment that is caused by any animal will be at your expensive. Unauthorized pets will result in a
$100.00 fine per day! Failure to remove the pet may result in eviction.
POLICE RESPONSE TO A NOISE VIOLATION
If the Police respond to a noise violation at your apartment you WILL be fined ONE MONTHS RENT (or $500
whichever is GREATEST) and it may result in an eviction. If two noise violations occur within one year you may be
evicted, your fine may double and a Problem Solving Conference is required by the City, which all residents on
the lease must attend. Failure to attend is grounds for eviction. A 3rd
violation in one year, regardless of tenant
turnover, results in losing our rental license for that unit with all tenants being evicted and incurring all costs and losses.
The Police may also charge YOU with a Social Host Charge if there are minors present with alcohol.
POLICE RESPONSE TO NUISANCE CALLS
According to the City of Mankato, Nuisance calls are also considered as a violation against a unit. Because of this, we will
treat Nuisance calls the same as noise violations, but they will count as one half of a violation (Fine of ½ month’s rent or
$250, whichever is greatest) . Examples of Nuisance calls are graffiti, drug use/sale/storage, garbage on or around
grounds, domestic assaults, public intoxication, disorderly conduct and unlicensed-inoperable motor vehicles, noxious
weeds and overgrowth, sidewalks not shoveled to name a few. In short, not being a responsible renter or neighbor. (See
next pages copied from the Mankato AND North Mankato City Ordinances)
PREDATORY OFFENDERS
Information regarding the predatory offender registry and persons registered under MN Statute 243.166 may be
obtained by contacting the local law enforcement office or the MN Dept. of Corrections at (651) 361-7200 or
their web site at www.corr.state.mn.us.
Atwood Property Management, Inc.
The following is copied from the City of Mankato’s “Rental License Holders’ Handbook”:
Loud Parties and Other Disturbances
Loud parties and disruptive incidents at property you own can jeopardize you rental license. This issue is also
discussed in Chapter Nine. Here are some answers to frequently asked questions:
Q: What is the definition of a “loud party?”
A: If officers can hear music or noise they consider intrusive when they arrive, it is too loud.
Q: Do the police go looking for loud parties?
A: As a matter of policy, officers only intervene at loud parties after receiving a complaint from a neighbor.
Q. Are warnings issued to the occupants of rental property counted against the rental license even though no
arrests were made?
A: Whenever a party is verified as loud, the landlord will receive a warning if the time of the party is between
10:00 p.m. and 7:00 am. or if a party goer is arrested for an offense involving alcohol or disturbing the peace.
Q: How many warnings are given before sanctions are invoked against a rental license?
A: After the second warning within 12 months, the landlord is required to attend a Problem Solving Conference
with the tenants. The purpose of this conference is to develop consensus that steps will be taken to insure that
future incidents will not occur at the rental property. If third warning is received in a 12 month period, sanctions
will be taken against the rental license.
Q: What procedure do the police follow when they receive a call on a loud party?
A: If officers determine the party is loud, they identify the hosts and give them a verbal warning for “public
Nuisance.” Arrests will be made if other law violations (such as underage drinking, public urination, etc.) are
identified. The names, addresses, and other information about the hosts are recorded in the police report.
If another complaint is received on the party the police again verify the party is loud, they will arrest the hosts
identified at the first visit.
Q: Other than loud parties, what incidents are counted against rental licenses?
A: All incidents that are disruptive on the neighborhood are a violation of the rental license ordinance.
Disturbances, disorderly conduct, disturbing the peace, obstructing a police officer, assault (including domestic
assault), criminal damage to property, and vice crimes are all considered disruptive to neighborhoods.
Q. If the renter summons the police to assist with disruptive party goers, is the response counted against the
rental license?
A: No, if either the renter or the landlord summon the police, the incident is not considered against the rental
license.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Our policy is that if we receive a second warning letter from the Mankato Police Department on any apartment,
we IMMEDIATELY EVICT the occupants of that apartment and they are held responsible for the rent until it
is rented to new residents.
THE FOLLOWING IS COPIED FROM THE CITY OF MANKATO’S CITY ORDINANCES:
ANY CONDUCT WHICH WOULD BE VIOLATIVE OF PARAGRAPH A
SHALL CONSTITUTE A MATERIAL BREACH OF THE LEASE
AND GROUNDS FOR TEMINATION OF SUCH LEASE
(See below)
5.42. Dwelling Unit Rental
15. Conduct on Licensed Premises. A. The license holder shall be responsible to cause persons occupying the dwelling unit to conduct themselves
in such a manner as to not cause the premises to be disorderly (such term, for purposes of this subdivision
encompassing conduct as would violate section 9.36 or 9.72 of the City Code and/or to be used in connection
with the illegal sale or distribution or use of alcoholic beverages).
9.72. Disorderly House or Place of Public Resort. It is unlawful for any person to (1) keep
a disorderly house or place of public resort, whereby the peace, comfort or decency of a
neighborhood is habitually disturbed; or (2) being the owner or in control of any premises,
intentionally permit them to be so used.
9.36. Disorderly Conduct. It is unlawful for any person, in a public or private place,
knowing or having reasonable grounds to know, that it will, or will tend to, alarm, anger or
disturb others or provide any assault or breach of the peace, to do the following: (1) engage in
brawling or fighting; or (2) disturb an assembly or meeting, not unlawful in its character; or
(3) engage in offensive obscene or abusive language or conduct or in boisterous and noisy
conduct tending reasonably to arouse alarm, anger or resentment in others.
9.66. Public Nuisance. It is unlawful for any person to maintain a public nuisance by his act
of failure to perform a legal duty, and for purposes of this section, a public nuisance shall be
defined as any of the following: (1) maintaining or permitting a condition which
unreasonably annoys, injures or endangers the safety, health, morals, comfort or repose of
any considerable number of members of the public; (2) interfering with, obstructing or
rendering dangerous for passage, any street, public right-of-way, or waters used by the
public; or (3) any other act or omission declared by law to be a public nuisance.
.
CITY OF NORTH MANKATO
Criteria for Conduct on Licensed Rental Property
A. Anytime, day or night, that the premises are involved in any of the following:
1. Unlicensed sale of intoxicating liquor or non-intoxicating malt beverages.
2. Furnishing intoxicating liquor or non-intoxicating malt beverage to persons under the age of 21 years.
3. Consumption of intoxicating liquor or non-intoxicating malt beverages by persons under the age of 2l.
4. Vice crimes.
5. Sale or use of illegal drugs by any person on the premises.
6. Storage of unlicensed or inoperable vehicles, trailers, boats, RVs and campers.
7. Allowing grass or weeds to exceed 6 inches in height.
8. Failure to remove snow or ice on adjacent sidewalks within twenty-four (24) hours after snow or ice
has ceased to fall.
B. Anytime day or night, that the premises are involved in a manner affecting the neighborhood and a
Citation, Arrest or Letter of Transmittal is made for any of the following:
1. Disorderly Conduct
2. Disturbing the Peace
3. Obstructing an Officer
4. Assault (including domestic assault)
5. Criminal Damage to Property
6. Vice Crimes
C. Between the hours of 7:00 a.m. and 10:00 p.m. for any of the following:
1. Where the police respond initially and describe the activity as “loud and intrusive” or in any manner
affecting the tranquility of the neighborhood (ex. excessive littering, public urination, etc.) and persons
involved refusing to comply with police directive to curtail the behavior within ten (10) minutes.
2. Where the police respond a second time and describe the activity as “loud and intrusive” or in any
manner affecting the tranquility of the neighborhood (ex. excessive littering, public urination, etc.) on
both occasions.
3. Where the police respond on three separate dates and describe the activity as “loud and intrusive” or
in any manner affecting the tranquility of the neighborhood (ex. excessive littering, public urination,
etc)
REFUSE DISPOSAL We need your cooperation to keep all public/common areas as clean as possible. Please place all garbage in
plastic bags and properly dispose of them in the dumpsters provided. Please break down all large boxes before
putting them in the dumpsters. Any garbage that is placed outside the dumpster will result in a $25.00 fine per
incident. No furniture is to be placed in or near the dumpsters. You will be charged $50.00 per piece if
management has to dispose of unwanted furniture.
PROCESSING FEE
If there is any change on the original lease, there is a $100.00 processing fee when the new lease is signed.
RECYCLING We encourage everyone to recycle all aluminum and tin cans, brown, clear and green glass and paper. The
recycling bins are located by the dumpsters. Please do not put non-recyclable items in these bins. PIZZA
BOXES and other food containers are NOT recyclable.
RENEWAL LEASES
If/when a renewal lease is executed, we reserve the right to withdraw/void the renewal lease if your current
lease is not in good standing before your renewal term starts. Good standing MAY include, but not exclusive
to, payment history, condition of apartment or lease violations of any kind.
RENTAL PAYMENTS and other charges:
Your Manager or our Leasing Manager will collect your first month's rent on the day you move in, before you
receive your keys. After that you may mail your rent check, money order, or cashier’s check, payable to Atwood
Property Management ( unless instructed otherwise) , to P. O. Box 248, Mankato, MN, 56002-0248. Rent is
due on or before the first day of the month. Payments not received and processed by the 5th of the month are
considered delinquent and a violation of your lease. You may pay rent with a check or money order using our
drop box, located outside our office door in the hallway, on the second floor, (doors open Mon – Fri. 7 -6. Sat.
and Sun closed), or the drop box in front of the office building at the Second Street Entrance. Please make sure
to have your address noted on the check. Late monies due will be assessed a late fee as outlined in your lease.
Repeated violations of late payment may be grounds for eviction. Other payment options include going to our
website www.apmliving.com , select RESIDENTS. To create a new account you will need your account number
(See Welcome Folder or number at top of your lease) and the phone number of the primary resident (generally
the first person listed on the lease). You will be asked to set up your own Username and Password. Please
remember that one account is assigned to each rental unit only, not per person. You can enter an online E- check
or credit card payment using this website. Please be advised that convenience fees apply for online payments.
Another payment option is to enroll in our Direct Payment plan that is a deduction from your checking account
on the 3rd business day of the month. Resident Managers will not accept any payments past the first of the
month, those payments then need to be brought to the main office. Cash payments are not accepted at any
time. Return items fees and late fees will be charged for any rent payment not honored, regardless of payment
method. If you have any questions about your payment options or Direct Pay, feel free to e-mail your questions
RIGHT TO ENTER WITHOUT PRIOR NOTICE
Per MN Statute below Management, or it’s agents, may enter the rented premises without prior notice per Subd. 4 and
Subd. 5. This includes, but is not limited to, reasonably suspected illegal drug manufacturing, use or sale, any other
reasonably suspected lease violations and other reasons described below:
Minnesota Statute 504B.211…..
Subd. 4. Exception to notice requirement. Notwithstanding subdivision 2, a landlord may enter the premises rented by a
residential tenant to inspect or take action without prior notice to the residential tenant if the landlord reasonably suspects
that:
1 immediate entry is necessary to prevent injury to persons or property because of conditions relating to
maintenance, building security, or law enforcement;
2 immediate entry is necessary to determine a residential tenant’s safety; or
3 immediate entry is necessary in order to comply with local ordinances regarding unlawful activity occurring
within the residential tenant’s premises.
Subd. 5. Entry without residential tenant’s presence. If the landlord enters when the residential tenant is not present and
prior notice has not been given, the landlord shall disclose the entry by placing a written disclosure of the entry in a
conspicuous place in the premises.
.
ROOFS
No one is allowed on the roofs of any of the building. This policy is enforced for your own safety, and for the
maintenance of the roof, as the weight of a person could cause leaks. Any tenant or guest of tenant caught on any roof will
cause a $100.00 fine per person, to be levied against the apartment plus any damages they may have caused.
SATELLITE DISHES (IF ALLOWED AT YOU PROPERTY)
Satellite dishes must be installed within the apartment or on a patio or deck that is part of the apartment. You may not
install a satellite dish in a common area or on the roof. You may not install a dish outside your apartment unless you have
a deck or patio and you may not install a dish on an exterior wall. Dish may not be more than one meter in diameter at its
widest part. Dish must be securely mounted and may not extend beyond the edge of the apartment or deck. You may not
hang a dish out the window apartment when installing your dish. You may not drill holes in railings, exterior walls, or
any other location where holes might impair the building’s weatherproofing or there is risk of striking electrical or water
lines. You are liable for any injury or damage to persons or property caused by your dish, and you must maintain
liability insurance covering any injury or damage.
SOLICITATIONS
Solicitation of Neighbors, Guests, Employees or other Residents is prohibited.
SMOKE DETECTORS AND CO DETECTORS Each apartment is equipped with a smoke detector. Some will also have a CO detector. If you have a problem with false alarms, or if your detector(s) do not work properly, you are required to notify the Resident Manager within 24 hours so they can take corrective measures. These alarms will sound if there is an excess of smoke or Carbon Monoxide. If an alarm sounds, please vacate immediately and remember to close the door behind you, go to a safe place and call 911 , your Manager and Atwood Property Management, Inc. Check your alarms monthly, so we can be sure they are working properly. Tampering with the smoke alarm or CO alarm is a misdemeanor charge under the Minnesota Uniform Fire Code (See next page). A fine of $100.00 will be charged to your apartment if your alarm(s) are disarmed, unplugged, removal or loosening of the battery etc.
SMOKING: ALL buildings managed by Atwood Property Management are SMOKE FREE. All tenants, household
members, guests of tenants, and employees will be held to this rule. You will receive a written warning for the first
offense, $100 for the second, and $250 plus possible eviction (but still responsible for rent) for any further occurrence if
you or your guest(s) smoke, or continue to smoke in your apartment, home or common areas. This includes a deck or
patio if you have one. “Smoking” is defined as inhaling, exhaling, breathing, or carrying any lighted cigarette, cigar, e-
cigarette, hookah, incense or any other tobacco product or similar lighted product in any manner or in any form. You may
also be held responsible for reconditioning the dwelling to rid it of smoke smell such as, but not limited to, cleaning or
replacement of carpeting, washing walls or repainting, appliance replacement, etc. Please use the receptacles for disposal
of smoking items and do not smoke near entries to the buildings by keeping 25 feet away from any structure. You may be
charged littering fines for improper disposal.
SNOW REMOVAL Management will handle Snow removal in the parking lots and the sidewalks, unless stated in your lease. When the parking lots are to be plowed out completely, notices will be posted on all exit doors. You may also receive an e mail or text. All vehicles must be moved from parking lot, those that have not been moved, may be towed at the owner's expense. If you are going to be out of town, the resident manager must be notified in writing and your vehicle must be parked in an approved area. Contact your manager or main office for this information, during regular business hours. You should arrange with a neighbor, room mate or friend to enable them to move your car as needed
SURVEYS YOUR COMMENTS ARE IMPORTANT TO US. Our Web Page www.apmliving.com contains a Survey page for
when you move in and again when you move out. Please take the time to let us know how we are doing and tell us how to
improve what we are doing. If you do not have Web access, please ask your Resident Manager for a Survey Form or call
Atwood Property Management, Inc. at 388-9375 and one will be mailed or e mailed to you.
THINK FAST What is the first thing to do if the toilet is about to overflow? Many people shut the lid. Of course running from the room
is another option, but it won't stop the overflow either. Most toilet bowls will hold the contents of the tank without
overflowing. The usual scenario involves one flush that doesn't go too well. Then (the mistake) a second flush overflows
the bowl. A cool head and quick action can avert the disaster or at least avoid embarrassment. When an overflow seems
imminent, lift the tank lid and close the flush valve by hand. This will stop water from entering the bowl. The flush valve
is located in the bottom center of the tank, typically a hinged rubber flapper or stopper on a chain that seals the opening
between the tank and the bowl. Watch the flushing action of the toilet with the tank lid off to become familiar with its
workings so you will be ready when the time comes, and it will! You may also have to shut the water supply to the toilet
off. This can be done by turning the handle on the thin pipe located going from the floor to the tank towards the back.
UNAUTHORIZED TENANTS
No one may share the apartment (other than those named as Tenants in the application and listed on the lease) and Tenant
may not sublease or transfer the apartment to anyone without Landlord’s knowledge and approval. A new application and
lease must be signed. There is a $100.00 fee for this service. Allowing an unauthorized tenant will result in a warning then
a fine of $100 to $200 per person, per incident and all parties may face eviction. Persons receiving mail who are not on the
lease are also considered unauthorized. Tenants agree to abide by the occupancy limits established by management.
Reports of unauthorized occupancy will require documentation proving the reported person has a residence elsewhere.
UNIT INSPECTIONS
Your entire unit may be inspected quarterly in June, September, December and March Or as deemed necessary, with
notice. If your unit is found to be in unsanitary or unsafe conditions due to housekeeping you will be required to
correct the problem. A re inspection will take place and if not corrected, we will do so and you will be billed back
accordingly.
UTILITIES ------If we need to start or stop your utilities for you there will be an administrative charge.
You will be asked to fill out a form to begin the service(s) on your move in date and again to fill out a form to end
service(s) on the date your responsibility ends. We will send these forms in for you. You are responsible for the utilities
agreed upon in your lease, as well as your monthly rent payment, through the actual ending date of your lease. If you call
utilities for disconnect services make sure to indicate final reading dates for the actual ending date of your lease, not
necessarily the date you vacate. Doing so for an earlier date may result in an extra charge to you from them. If we receive
a billing for utility service for a service period for which you are responsible, we reserve the right to estimate your final
bill for that service and add it to your account balance before making a final determination regarding your security deposit
disposition. If you do not want us to estimate final utility bills, then be sure to have all utility bills sent to your current
or forwarding address. You are responsible for the appropriate utilities outlined in your lease through the last day of your
lease, which is not always the same as the day you vacate your apartment.
VACATING
All Notices to Vacate must be delivered, in writing on our approved form, in a timely manner within your
notice period. If Resident(s) fails to move out as agreed, and Management is unable to deliver possession of the
unit to Resident(s) on a new lease, Management has the option of voiding the new Lease and holding the
original Resident(s) to the terms of their Lease. The required vacating time is by NOON on the last day of your
lease. VANDALISM Anyone found vandalizing will be prosecuted and immediately evicted from their apartment.
They will also be responsible to pay in full for any damage caused. Tenants of the building are also
responsible for their guests. WALLS AND CEILINGS Please use only small nails for hanging pictures on the walls. Ceiling hooks are not permitted.
WATERBEDS If you have a waterbed, you must have renter's insurance and furnish a certificate of insurance to the Resident
Manager, which provides for payment of damages caused by your waterbed.
WEAPONS: Any weapons, of any sort, are not allowed in any common area.
WINDOW FURNISHINGS If your apartment does not have blinds, temporary curtains, such as plain sheets or blankets are allowed for two
weeks, after which permanent curtains, blinds or shades must be installed.
CHECK OUT - CLEANING LIST
NOTE: You will be charged for anything left undone
1. WALLS AND DOORS must be clean. A mild solution will remove ordinary dirt, grease and marks. Large holes in
walls or ceilings will be repaired and charged to you. Holes in doors usually mean replacement at your cost. Dust
baseboards. If the unit needs painting, beyond normal wear and tear, you will be charged for painting.
2. CARPET must be vacuumed. Carpet will be professionally cleaned, BY US, using your deposit, when you leave.
3. TILE/VINYL FLOORING must be absolutely clean, including under the stove and refrigerator. If we have to scrub
floors and remove excess wax, grease or dirt, the labor will be charged to you.
4. CLOSETS should be cleaned and walls washed, with particular attention to marks from luggage, etc. Door tracks and
bifold doors should be washed clean.
5. KITCHEN CABINETS, COUNTERS, DRAWERS must be clean inside and out.
6. REFRIGERATOR must be absolutely clean and defrosted. Pull out and clean behind, under & sides. Please leave
refrigerator running, turn dial to (1) or warmest setting and keep the door closed.
7. STOVE must be clean and all parts free from grease and splash. Particular attention should be given to oven and area
under the stovetop. Pull out and clean behind, under & sides. Each drip pan replaced will be charged at $8.00. It would be
cheaper for you to replace yourself. The vent hood must be cleaned and the filter washed.
8. AIR CONDITIONER filters and exteriors of wall units should be washed clean.
9. BATHROOM floors, walls, tub, tub surround, sink, fixtures, cabinets, mirrors and stool must be clean. Rinse thoroughly
and dry all fixtures. Clean tile around bathtub.
10. ELECTRICAL FIXTURES, chandeliers and light fixtures should be washed clean. Replace any burned out light bulbs
or you will be charged for them. It is cheaper to replace bulbs yourself.
11. WINDOWS/BLINDS should be cleaned on the inside and sliding tracks and sills cleaned. Blinds dusted. Do NOT replace
broken blinds yourself.
12. PATIOS/DECKS should be cleaned and all debris removed.
13. REFUSE should be placed in containers and deposited in the garbage. You will be responsible for any extra charges
incurred for large items or excessive disposal at our dumpsters. Plan ahead and dispose of smaller items periodically
before you vacate the apartment so it is not all disposed of on one day. You will also be charged for labor if we have to
remove items.
CHARGES FOR CLEANING AND MAINTENANCE REPAIRS (Rates Subject To Change)
DAMAGES: Some items may be charged against your deposit as reduced depreciated value damages instead of
replacement such as minor carpet stains or counter burns, etc. Others may be full replacement at cost such as broken
blinds and doors, etc.
GENERAL CLEANING: $20.00/ hour (1 hour minimum) or actual bill from Outside Contractor.
MAINTENANCE REPAIRS: The charge for labor and minor supplies will be at our current rate. Outside help and large
maintenance items will be charged by actual bill.
CARPET SHAMPOOING: Do NOT clean it yourself. Your deposit will pay for carpet cleaning.
PAINTING: Actual bill for partial or full painting beyond normal wear and tear.
KEYS: $75.00 for re-keying an apartment and $35.00 for the mailbox. All keys must be turned in at checkout time.
NO exceptions for late keys return. Security locks or fobs extra.
INTERNET/CABLE BOXES , If WE PROVIDE either service (YOU DO NOT PAY FOR) you must leave any boxes
and or cables provided in the apartment or you will be charged for them. IF YOU ARRANGED FOR SERVICE AND
PAY FOR you may have to return them to the company you contracted with. Contact them with questions.
PARKING PERMITS: $50 for hanging permits not returned at checkout. NO exceptions for late permit returns.
1/2015
The policies set forth in this handbook are for the safety and well being of all residents and their neighbors. If at
any time residents or their guests do not adhere to these policies, there may be fines imposed or possible eviction.
Atwood Property Management, Inc.
209 S. 2nd
St. Suite 200
P.O. Box 248
Mankato, MN 56002-0248
507-388-9375
507-387-1083 Fax
www.apmliving.com
Remember to check
your alarms monthly !
THE BENEFITS OF RENTING...
• Snow Shoveling — included in rent
• Painting & Maintenance - included in rent
• Not being locked into anything with the words “30 years — Priceless
And if you qualify, the state will throw in a
REFUND for a portion of your rent! You will receive a CRP (Certificate of Rent Paid) from your landlord by the end of every
January indicating how much rent you paid the entire past year and a calculation you will use
on your M-1PR Property Tax Refund form.
On average, Minnesota renters received a refund of $500 last year.
Call the Minnesota Department of Revenue, visit their Web site www.taxes,state.rnn.us or go to
your local library and request an M-1 PR Property tax form and instructions.
YOU CAN QUALIFY FOR A PROPERTY TAX REFUND IF:
You were a full- or part-year resident of Minnesota ;
You were not claimed as a dependent on someone else’s federal income tax return;
or you earned less than a specific amount annually;
(additional requirements may apply; see M-1PR Property Tax Refund form and instructions).
If you are eligible for the property tax refund, apply by simply filing form M-1PR at the same
time you file your taxes. Attach a copy of your CRP form to your M-1PR return. Multiple
CRP’s can be submitted together.
This is a resident service message
from your apartment manager and the Minnesota Multi Housing Association.
Resident Tip Sheet: Mold Facts and Tips
Facts about Mold
• What are molds? Molds are simple, microscopic organisms, present virtually everywhere, indoors and
outdoors. Molds, along with mushrooms arid yeasts, are fungi and are needed to break down dead material and
recycle nutrients in the environment. For molds to grow and reproduce, they need only a food source — any
organic material, such as leaves, wood, paper, or dirt— and moisture. Because molds grow by digesting the
organic material, they gradually destroy whatever they grow on. Sometimes, new molds grow on old mold
colonies. Mold growth on surfaces can often be seen in the form of discoloration, frequently green, gray, brown,
or black but also white and other colors. Molds release countless tiny, lightweight spores, which travel through
the air.
• Can mold become a problem in my home? Molds will grow and multiply whenever conditions are right—
sufficient moisture is available and organic material is present. The presence of organic material cannot be
prevented, because such materials are the materials with which your home is made. However, the moisture that
mold needs to grow, and the accumulation of that moisture can be controlled. Be on the lookout in your home
for common sources of indoor moisture that may lead to mold problems (see the following section for
prevention tips).
• Should I be concerned about mold in my home? Yes. If indoor mold contamination is extensive, it can release
chemicals and cause very high and persistent airborne spore exposures. Persons exposed to high levels of
chemicals or spore levels can become sensitized and develop allergies to the mold or other health problems.
Mold growth can damage your furnishings, such as carpets, sofas, and cabinets. Clothes and shoes in damp
closets can become soiled. In time, unchecked mold growth can cause serious damage to the structural elements
in your home. Mold can also produce health effects through inflammation, allergy, or infection. Allergic
reactions are common following mold exposure. Typical symptoms that mold-exposed persons report (alone or
in combination) include:
Respiratory problems, such as wheezing, difficulty breathing, and shortness of breath
Nasal and sinus congestion
Eye irritation (burning, watery, or reddened eyes)
Dry, hacking cough
Nose or throat irritation
Skin rashes or irritation
Headaches, memory problems, mood swings, nosebleeds, body aches and pains, and fevers are
occasionally reported in mold cases, but their cause is not understood.
Tips for Residents
It is our goal to maintain the highest quality living environment for our residents. To help achieve this goal, it is
important to work together to minimize the potential for conditions that could lead to the growth of naturally
occurring mold. Residents can help minimize mold growth in their apartment homes by taking the following
actions:
Ventilation
• Adequate ventilation is essential — open windows during dry weather. If it is not possible to open windows,
run the fan on the apartment air-handling unit to circulate fresh air throughout your apartment.
• In damp or rainy weather conditions, keep windows and doors closed.
• If possible, maintain a temperature of between 50 and 80° Fahrenheit within your
apartment at all times, and a comfortably low humidity (less than 60% relative humidity).
• Use the pre-installed bathroom fan or alternative ventilation when bathing or showering
and allow the fan to run until all excess moisture has vented from the bathroom.
• Use the exhaust fans in your kitchen when cooking or while the dishwasher is running
and allow the fan to run until all excess moisture has vented from the kitchen.
• Ensure that your clothes dryer vent is operating properly, and clean the lint screen after every use.
• When washing clothes in warm or hot water, watch to make sure condensation does not build up
within the washer and dryer closet; if condensation does accumulate, dry with a fan or towel.
Cleaning and Maintenance
• Clean and dust your apartment on a regular basis as required by your lease. Regular
vacuuming, mopping, and use of environmentally safe household cleaners is important to
remove household dirt and debris that contribute to mold growth.
• Periodically clean and dry the walls and floors around the sink, bathtub, shower, toilets,
windows and patio doors using a common household disinfecting cleaner.
• On a regular basis, wipe down and dry areas where moisture sometimes accumulates,
like countertops, windows and windowsills.
- Use care when watering houseplants. If spills occur, dry excess water immediately.
• Thoroughly dry any spills or pet urine on carpeting.
• Do not overfill closets or storage areas. Ventilation is important in these spaces.
• Do not allow damp or moist stacks of clothes or other cloth materials to lie in piles for
an extended period of time.
Reporting Problems
• Immediately report to the management office any evidence of a water leak or excessive
moisture in your apartment, storage room, garage, or any common area.
• Immediately report to the management office any failure or malfunction with your heating,
ventilation, air-conditioning system, or laundry system. As your lease provides, do not block
or cover any of the heating, ventilation or air-conditioning ducts in your apartment.
• Immediately report to the management office any inoperable windows or doors.
• Immediately report to the management office any musty odors that you notice in your
apartment.
Portions used with the permission of the National Multi-Housing Council, Inc
and the California Department of Health Services
U.S. Department of Energy
For Renters Only: Saving Energy in Your Apartment
TEMPERATURE CONTROL
In the winter:
Remember that the temperature at which you set the thermostat will affect your energy savings.
Thermostats should be set no higher than 72° F during the day and evening when people are home.
During each 24-hour period, you will save about 3% on your heating bill for every 1° that you lower the
thermostat setting. For example, if you normally keep your thermostat set at 75° all the time, and you
lower it by 3° to 72°, you will save about 9% (3x3%) on your heating bill. In other words, you will save
about 9 cents for every dollar you spend on heating costs.
For the 8-hour period at night when you’re sleeping, you will save an extra 1% on your heating bill for
every 1° that you set back the thermostat. For example, if you lower your thermostat from 72° to 65° at
night, you will save another 7 cents for every heating dollar you spend.
You may want to lower the thermostat setting below 72° at night or during the day when people are not
home. Some people turn their thermostats down to 60° or 55° at night.
If you feel there is a problem with the furnace and you can’t stay warm, do not use the stove for
additional heat—it is dangerous. Contact the building manager; there may be a problem with the furnace
or boiler.
Do not open your windows if it gets too hot in your apartment. This wastes energy and money. When
you open a window, you lose heat you already paid for. Plus, the furnace will pump out even more heat
until the window is closed or the thermostat is turned down.
If you have a furnace in your apartment, turn down the thermostat when it gets too warm.
If your building is heated with a central boiler, you could close the radiator valves in the rooms that are
too warm. You could also notify the building manager that your apartment is too warm. The manager
may be able to adjust the boiler controls to lower your apartment temperature.
People generate heat. If you have a group of people in your apartment, let the heat they give off help
keep your apartment warm. Turn down your thermostat and save some money. Turn the thermostat back
up when they leave.
On sunny days, take advantage of the free heat. Open blinds, shades, and curtains, especially if your
windows face south, to help keep your apartment warm. Then simply turn down the thermostat or close
the radiator valves to keep from getting too hot. At night, close the blinds, shades, and curtains to help
keep heat in your apartment rather than allowing it to escape through the window.
In the Summer
During the day, to keep heat out of your apartment, keep window shades or blinds down and closed. It’s
even helpful to keep the windows themselves closed to keep hot air from blowing into your apartment.
In the evening and early morning, open windows to allow cooler air in.
HOT WATER
If you have a water heater in your apartment, these tips can save you money. If you don’t have a hot water
heater in your unit, your building has a central water heater that supplies hot water for all the apartments, and
this section does not apply.
If you leave for vacation, turn the water heater down. There’s no reason to reheat the same water over
and over again if you’re not going to use it.
If you’ve been comfortable with the water temperature at the current setting, try lowering it. A
temperature of 115 provides comfortable hot water for most uses. However, if you have a dishwasher,
check the owner’s manual first to see what water temperature is required to clean dishes.
Check your owner’s manual for the manufacturer’s recommendation about insulating the hot water tank.
Some manufacturers do not recommend adding insulation around the tank.
If the doors to the closet that houses your hot water heater have louvers or grills, do not cover or set
anything in front of them.
Notify the building manager if any of your faucets leak. One drip can waste up to 48 gallons of water a
week. If it’s a hot water faucet that’s leaking, you’re literally sending your energy dollars down the
drain.
KITCHEN STOVE
If you have three dishes to be cooked in the oven at slightly different temperatures (325°, 350° and 375°,
for example), pick the average temperature (350° in this example) to cook all three dishes.
Use pots and pans that fit the burners. Pans that fit a burner absorb more of the energy, reducing the
amount of heat that is lost. Keep oven and burners clean. A clean oven uses energy more efficiently.
Use the broiler when possible. The broiler uses less energy, and preheating is not required.
Use the kitchen exhaust fan when cooking.
Don’t peek. Every time you open the oven door to look at the food, the oven temperature is lowered by
25° to 75°. Use a timer if your oven door does not have a window.
Don’t preheat the oven if the food requires more than one hour of cooking time.
Don’t use the oven to help heat your apartment. Besides causing a fire hazard, the fumes given off by
the flames over an extended period of time can make a person sick. In fact, if you’re cooking for an
extended period of time, it’s a good idea to use the kitchen exhaust fan or open windows to vent the
fumes.
Don’t forget to turn off the oven when you’re finished cooking.
REFRIGERATOR
Check the gasket (the soft plastic piece that seals the door to the body of the refrigerator) every so often
for gaps and improper fit. The door should close firmly against the gasket. If it doesn’t, cold air will leak
out of the refrigerator. You can check the tightness of the door by placing a dollar bill between the
gasket and the door. Close the door and then pull out the dollar. You should feel a slight drag when you
pull it out. If you don’t (or the dollar just falls out when you let go of it), the gasket may be worn and
should be replaced. Contact the building manager about having the gasket adjusted or replaced.
Let food cool before putting it in the refrigerator so the refrigerator does not use energy unnecessarily.
Clean the coils located on the back of the refrigerator once a year. Most refrigerators will easily slide
away from the wall for cleaning. Unplug the refrigerator before cleaning the coils. Use a vacuum cleaner
or a soft brush. See the refrigerator owner’s manual for further information.
Try to keep the door open no longer than necessary. Be sure to close the door when you’re through.
DISHWASHER
Run the dishwasher only when it’s fully loaded. If necessary, scrape dirty dishes and store them in the
dishwasher until you have a full load.
Be sure to load the dishes in their proper locations. See the dishwasher owner’s manual for instructions
on proper loading.
Scrape dirty dishes with cold rather than hot water.
Check and clean the dishwasher drain as necessary. Solid pieces of food waste can build up over the
dishwasher drain.
Check the owner’s manual to learn about special energy-saving features that your dishwasher may have.
Use these features whenever possible to save money. Many dishwashers have energy-saving settings,
such as a setting for partial loads (which use less hot water) or energy-efficient drying cycles.
WASHING MACHINE AND DRYER
To save money, use hot water only for very dirty clothes. Most clothes can be washed in either warm or
cold water. Refer to the washing instructions on the clothing labels or washing machine.
Doing full loads of laundry in the washer saves both energy and water. Sort and organize your laundry
so that you will be doing full loads.
Be careful not to overload the washer. Your clothes may not get fully clean and may need to be washed
again. This is a waste of energy, water and time. Many washing machines have settings for smaller loads
that save energy and water.
• Be sure to clean the lint from the dryer’s filter after every load. The efficiency of the dryer goes down
when lint collects over the dryer filter.
Operate the dryer like the washer: don’t overload it. Overloading uses excess energy because the items
take longer to dry.
Group similar types of fabrics together before drying them. For example, put towels together in one
load. A lower dryer temperature may be used for certain clothes. See the owner’s manual from the dryer
for more information.
WINDOW AIR CONDITIONER
Read this section if you are considering buying an air conditioner. An efficient air conditioner can save you lots
of money on your electric bill.
Just like furnaces and water heaters, air conditioners have an energy efficiency rating—EER for short.
Buy an air conditioner with an EER of at least 10. Although air conditioners with EERs higher than 10
usually cost more, you will recapture this cost by using less electricity.
It’s important to buy the correct size air conditioner (in terms of how much cooling it produces, not its
dimensions). If the air conditioner is too large, it won’t operate efficiently and it will use more energy
and cost you more money. Ask the salesperson for help in choosing the correct size air conditioner.
Window air conditioners have filters. Remove and clean the filter every month to help save money and
keep the air in your home cleaner.
Make sure the “fresh air” vent on the air conditioner is closed so you’re not cooling outside air.
If possible, put the air conditioner in a window that faces north or is shaded. Keeping the air conditioner
out of direct sunlight improves its efficiency. Remove and store the air conditioner during the winter
rather than keeping it in the window.
This material was adapted for the Web from Your Energy Savings: A Resident’s Handbook
( 5018 KB) The handbook is also available in Spanish (PDF 634 KB). Learn about PDFs.
US. Department of Energy
content Last Updated: 10/18/2005
http ://www.eere.energy.gov/buildings/info/homes/homerenters.html
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