2019-2020Student Support

Guidewww.miracosta.edu/studentservices

MiraCosta College1 Barnard Drive, Oceanside, CA 92056

3333 Manchester Avenue, Cardiff, CA 920071831 Mission Avenue, Oceanside, CA 92058

*All information is subject to change.

For updated information, please visit the website.

**If you are unable to access this document or

would like to request a different format,

please contact DSPS at 760-795-6658.1

TABLE OF CONTENTS

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Culture of Care……………………………..3

Academic Support…………………………5

Student Support……………………………8

Co-curricular Services…………………..14

Maps…......…………………………………17

Rev. 1/2020

CULTURE OF CAREMiraCosta College (MCC) embraces a holistic and seamless approach

to student learning. Through programs and services, we are committed to student success by creating a cultureof care and support.

MiraCosta is committed to a proactive approach to helping our

students succeed while maintaining a safe environment for the

entire campuscommunity.

In order for students to be successful, our goal is to help them be:

Directed: have a goal and know how to achieve it

Focused: stay on track to reach their academic goals

Nurtured: we are here to help by providing tools and resources

Engaged: by actively participating in class and co-curricular activities

Connected: become part of the college community

Valued: skills, talents, abilities, and experiences are recognized

and positive contributions to this learning environment are

appreciated

Additionally, every week on Monday, a MiraCosta College Student

Success email is sent to all students. The email includes important deadlines and activities for that week.

The following pages provide some information on student support

services that can help students be successful at MiraCosta.3

CARE PROGRAM

CARE WEBSITE

CARE RESOURCES

The Campus Assessment, Resources, and Education (CARE) Program is responsible for

addressing the basic needs and other identified concerns of students through a holistic

approach. The CARE team is committed to providing case management support to

students through ensuring connections to on-and-off campus resources that will address

housing instability, childcare, transportation, mental health, and more. Additionally, the

CARE Program is leading the efforts to address food insecurity through operating a food

pantry, mobile food pantry, and farmers market, in partnership with Service Learning.

Our care and support is accessible to all students in order to address barriers that may

impact their academic and personal success.

If you or someone you know may benefit from our program, you may submit a CARE

referral and we will outreach to determine how we can best provide care and support.

You may also walk-in to get an appointment scheduled by the CARE Program’s Student

Services Specialist in room# 3306 on the Oceanside Campus.

For additional information, click on CARE Resources to be directed to resource

information on Deferred Action for Childhood Arrivals (DACA), Homelessness, Food &

Housing Resource Guide, Food Insecurity, Emotional/Mental Health, Medical, Sexual

Misconduct, Sexual Assault, Title IX & Discrimination, Immigration, and Financial

Academics/Course Work.

CARE Program

*All information is subject to change. For updated information, please visit website.

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Campus Building Room Contact: Email:

Oceanside 3400 3437 Devon Boone dboone@miracosta.edu

San Elijo 900 928 Chelsea Kott ckott@miracosta.edu

CLC A Front Counter Mitra De Souza mdesouza@miracosta.edu

The Academic Proctoring Center (APC) and Testing Office offer assessment and proctoring

services to current and incoming MiraCosta College students.

Academic Proctoring Center and Testing Office

Campus Building RoomMonday-Tuesday

Wednesday-Thursday

Friday -Saturday

Oceanside 3400 3334 9 a.m. - 4 p.m. 8 a.m. - 8 p.m. 9 a.m. - 3 p.m.

San Elijo 100 101 9 a.m. - 6 p.m. 9 a.m. - 6 p.m. Closed

Community Learning Center C 137 9 a.m. - 6 p.m. 10 a.m. - 8 p.m. Closed*All information is subject to change. For updated information, please visit the website.

ACADEMIC SUPPORT

Computers and printers are available for student use with a variety of software necessaryto

complete your coursework. Trained lab assistants are available. AIS Computer Labs are

offered at the Oceanside Campus, San Elijo Campus, and Community Learning Center.

Librarians are available to help with research assignments anytime the library is open. Visit us

in person (no appointment needed) or use our 24/7 online chat service. Oceanside and San

Elijo campuses offer complete services including textbooks on reserve, group study rooms,

quiet study areas, and research workshops. Other resources include: Books, DVDs, 150+

research databases, laptops, Wi-Fi hotspots, headphones, and calculators.

Campus Building Monday - Thursday Friday Saturday

Oceanside 1200 7:30 a.m. - 9 p.m. 7:30 a.m. - 3 p.m. 10 a.m. - 5 p.m.

San Elijo 100 8 a.m. - 9 p.m. 8 a.m. - 3 p.m. 10 a.m. - 5 p.m.

Community Learning CenterRoom

1269 a.m. - 1 p.m.

5:30 p.m. - 8:30 p.m.Closed Closed

*All information is subject to change. For updated information, please visit the website.

Library and AIS Open Computer Lab

TESTING WEBSITE

LIBRARY WEBSITE

APC WEBSITE

STUDY ROOM

RESERVATIONS

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24/7 Chat

Math Learning Center (MLC)

STEM Learning Center

The Science, Technology, Engineering, and Mathematics (STEM) Learning Centers provide

individualized drop-in and appointment-based tutoring for students enrolled in any MiraCosta

Chemistry, Physics, Biology, Biotechnology, Physical Science, and Computer Science courses

at both the Oceanside and San Elijo campuses.

Students are able to study independently or in group study rooms that can be reserved.

Many resources are available including faculty office hours, laptops, textbooks, calculators,

anatomical models and slides, and molecular models.

The Math Learning Center (MLC) is designed to help students enrolled in any MiraCosta

mathematics, statistics, or PHIL110 class. The MLC provides free drop-in and appointment-

based tutoring. Students are invited to work on their homework in the MLC and ask questions

when they need help. Students can go by themselves or with classmates. Students will find

supportive staff and various resources in the MLC available to help supplement course

instruction.

*All information is subject to change. For updated information, please visit the website.

*All information is subject to change. For updated information, please visit the website.

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MLC WEBSITE

STEM WEBSITE

Campus Building Mon - Wed Thursday Friday Saturday

Oceanside 1200 8 a.m. - 9 p.m. 8 a.m. - 8 p.m. 9 a.m. - 3 p.m. 11 a.m. - 4:30 p.m.

San Elijo 100 9:30 a.m. - 8 p.m. 9:30 a.m. - 7 p.m. Closed Closed

CLC A 8 a.m. - 1 p.m. 8 a.m. - 1 p.m. 8 a.m. - 1 p.m. Closed

Campus Building Mon - Wed Thursday Friday Saturday

Oceanside 1200 8 a.m. - 9 p.m. 8 a.m. - 8 p.m. 9 a.m. - 3 p.m. 11 a.m. - 4:30 p.m.

San Elijo 100 9:30 a.m. - 8 p.m. 9:30 a.m. - 7 p.m. Closed Closed

Writing Center

The Tutoring & Academic Support Center (TASC) is committed to enhancing student retention

and success by providing assistance to students through innovative academic support services.

TASC offers a comprehensive, free peer tutoring program for any student enrolled in non-STEM

courses at MiraCosta college.

The Writing Center is a place students can drop-in to work on writing, reading, or speeches.

Students can work in our space and when there is a question, sign in to work with a writing

consultant. We can help at any stage of the writing process. The Writing Center is a free

service for all currently enrolled MiraCosta students.

*All information is subject to change. For updated information, please visit the website.

*All information is subject to change. For updated information, please visit the website.

Campus Building Room Monday - Thursday Friday

Oceanside 1200 1st Floor 7:30 a.m. - 4 p.m. 7:30 a.m. - 3 p.m.

Community Learning Center A 13610 a.m. - 1 p.m.

4 p.m. - 8:30 p.m.Closed

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TASC WEBSITE

WRITING CENTER

WEBSITE

Tutoring and Academic Support Center (TASC)

Building Room

Monday,

Tuesday,

Thursday

Wednesday Friday Saturday

1200 1st Floor 8:30 a.m. - 7 p.m. 8:30 a.m. - 7 p.m. 8:30 a.m. - 3 p.m. 10 a.m. - 5 p.m.

100 112 10 a.m. - 6 p.m. 9 a.m. - 5 p.m. Closed Closed

8 a.m. - 1 p.m. 8 a.m. - 1 p.m.

4 p.m. - 8 p.m. 4 p.m. - 8 p.m.A 136 8 a.m. - 1 p.m. Closed

The Admissions and Records Office is responsible for processing applications for

admission; registering students in credit and noncredit classes; processing grades; evaluating

records for graduation certificates and transfer; providing official transcripts; and enforcing

academic regulations and deadlines.

Admissions and Records Office

Campus BuildingMonday-Thursday

Friday Saturday

Oceanside 3300 8 a.m. - 7 p.m. 8 a.m. - 3 p.m. Closed

San Elijo 800 Admin 8 a.m. - 7 p.m. 8 a.m. – 2:30 p.m. Closed

CommunityLearning Center

A 8 a.m. - 7 p.m. 8 a.m. - 2 p.m. 8 a.m. - 12 p.m.

Career Studies and Services empowers students to make informed, intentional career

decisions. They offer career assessment and counseling, internships and cooperative work

experience, job readiness and job search preparation, job/internship fairs, employment and

career workshops, as well as career and major fairs.

Career Studies and Services

Campus BuildingMonday -Thursday

Friday

Oceanside OC4700 8 a.m. - 4:30 p.m. 8 a.m. - 3 p.m.

*All information is subject to change. For updated information, please visit the website.

*All information is subject to change. For updated information, please visit the website.

STUDENT SUPPORT

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CAREER WEBSITE

ADMISSIONS WEBSITE

Campus Building Monday & Wednesday

San Elijo Admin 8 a.m. - 12 p.m.

*All information is subject to change. For updated information, please visit the website.

Provides legally-mandated, academic accommodations and support services for students

with disabilities to ensure equal access to college programs and activities such as:

Educational and disability management counseling; alternate format materials (braille, digital,

large print); note takers and sign language interpreters; learning disability

assessment; assistive technology lab; real-time captioning, equipment loan, and advocacy.

Extended Opportunity Programs & Services (EOPS) assists students who are economically,

socially, and educationally disadvantaged. EOPS provides specialized counseling, education

planning, priority registration, textbook vouchers and loans, and CalWORKs program.

Disabled Students Programs and Services (DSPS)

Extended Opportunity Programs & Services (EOPS)

Campus Building Monday - Thursday Friday

Oceanside 3000 8 a.m. - 4:30 p.m. 8 a.m. - 3 p.m.

Campus Building Monday Tuesday - Thursday Friday

Oceanside 3000 8 a.m. - 4:30 p.m. 8 a.m. - 6:30 p.m. 8 a.m. - 3 p.m.

Educational Counseling provides advising and educational planning for students to be

successful in achieving their educational goals and at MiraCosta. Students can meet with

a counselor via 45-minute appointment; express and mobile counseling; online express chat

and appointments; workshops; and informational videos. Students must have a

comprehensive education plan to obtain and maintain priority enrollment.

Educational Counseling

Campus Building Monday - Thursday Friday

Oceanside 3700 8 a.m. - 7 p.m. 8 a.m. - 3 p.m.

San Elijo 800 Admin 8 a.m. - 7 p.m. 8 a.m. - 3 p.m.

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*All information is subject to change. For updated information, please visit the website.

*All information is subject to change. For updated information, please visit the website.

*All information is subject to change. For updated information, please visit the website.

EOPS WEBSITE

DSPS WEBSITE

COUNSELING WEBSITE

The International Office serves international students who have an F-1 visa including

recruitment, admission, counseling, and visa advisory. We also advise students interested in

studying abroad.

International Office & Study Abroad

The Financial Aid Office provides financial assistance from various federal and state

programs, including the MiraCosta College Promise. They also provide outreach and

financial literacy education including workshops.

The Scholarship Office oversees the scholarship application and distributes scholarships.

Health Services assists students with their physical and mental health needs so they

may accomplish academic success. Services and programs focus on medical care provided

by registered nurses and a nurse practitioner. Mental health counselors provide individual,

couples and family counseling. Health Services works with community agencies to provide

on-campus services such as HIV testing; family planning as well as self-care services such

as band-aids; condoms; and feminine products.

Financial Aid & Scholarship Office

Health Services

Scholarship Office

Campus Building Monday, Tuesday,Friday Wed - Thursday

Oceanside 3000 8 a.m. - 12 p.m. 1 p.m. - 4 p.m.

Financial Aid Office

Campus Building Monday - Thursday Friday Wednesday

Oceanside 3000 8 a.m. - 7 p.m. 8 a.m. - 3 p.m.

San Elijo Admin 12:30 - 4:30 p.m.

Campus Room Monday, Tuesday,Wed Thursday Friday

Oceanside 3326 8 a.m. - 6 p.m. 8 a.m. - 7 p.m. 8 a.m. - 4:30 p.m.

San Elijo 922 9 a.m. - 3 p.m. 9 a.m. - 3 p.m. 9 a.m. - 3 p.m.

*All information is subject to change. For updated information, please visit the website.

*All information is subject to change. For updated information, please visit the website.

*All information is subject to change. For updated information, please visit the website.

Campus Building Monday - Thursday Friday

Oceanside 3400 8 a.m. - 5 p.m. 8 a.m. - 3 p.m.

INTERNATIONAL

WEBSITE

HEALTH SERVICES

WEBSITE

FINANCIAL AID

WEBSITESCHOLARSHIP

WEBSITE

STUDY ABROAD

WEBSITE

*All information is subject to change. For updated information, please visit the website.

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The members of the MiraCosta College Police Department (MCPD) are responsible for

protecting life and property on or near any property owned or controlled by the MiraCosta

Community College District. MCPD is responsible for the coordination of Emergency

Preparedness for theDistrict. MCPD also provides other services to students, staff, and

faculty including:

• Faculty/Staff/Student Escorts

• Emergency call boxes

• Vehicle Lock Outs

• Vehicle Jump Starts

• Lost and Found

• Traffic Control

• R.A.D.- Rape Aggression Defense Training for women

• Community Oriented Policing Events

MiraCosta College employs Peace Officer Standards and Training (POST) certified

police officers whose peace officer authority extends throughout California. MiraCosta

College complies with California law in recognizing orders of protection (EPO, CPO & TRO).

Any person who obtains an order of protection from California shouldprovide a copy to

College Police and the office of the Title IX coordinator.

MiraCosta College Police Department

Campus Monday - Thursday Friday Saturday

Oceanside 7 a.m. - 11 p.m. 7 a.m. - 11 p.m. 7 a.m. - 3 p.m.

San Elijo 8 a.m. - 10 p.m. 8 a.m. - 10 p.m. 8 a.m. - 5 p.m.

Community Learning Center 7 a.m. - 10 p.m. 7 a.m. - 3 p.m. 7 a.m. - 3 p.m.

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COLLEGE POLICE

WEBSITE

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*All information is subject to change. For updated information, please visit the website.

Service Learning offers volunteer opportunities within the local and campus communities

to fulfill course requirements and for co-curricular experiences. Service

Learning cultivates community partnerships and operates a food pantry for students

experiencing food insecurity supplying over 15,000 sack lunches and snacks a year. They

also provide a list of local food pantries, food banks, and CalFresh information and

assistance. Service Learning hosts the monthly Farmer’s Market and Mobile Food Pantry,

which offers free produce and dried goods tostudents.

Service Learning

Student Help Desk

Campus Building Room Monday - Thursday Friday

Oceanside 3300 3306 8 a.m. - 4:30 p.m. 8 a.m. - 3 p.m.

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Monday - Thursday Friday - Saturday

8 a.m. – 6:30 p.m. 8 a.m. – 4:30 p.m.

*All information is subject to change. For updated information, please visit the website.

*All information is subject to change. For updated information, please visit the website.

SERVICE LEARNING WEBSITE

The MiraCosta College’s Student Help Desk assists MiraCosta College students with the

following services:

• Provide first contact technical support to students who are experiencing issues with our

campus online portals such as SURF, Canvas, FTP Servers, VMware, and Wi-Fi.

• Provide basic academic guidance and procedures such as registration, matriculation,

searching, adding, dropping, and paying for classes, books, parking permits, grades, and

transcripts.

• Troubleshoot login complications such as onboarding & unlocking accounts, passwords,

and one-time Passcodes (OTP).

• Provide “How to” tutorials regarding our online portals.

• For assistance, students may contact the Help Desk via phone at 760.795.6655, email

studenthelp@miracosta.edu, and/or the live chat room on the website.

STUDENT HELP

DESK WEBSITE

Student Equity

The Student Equity department creates and supports new and existing resources that cultivate

inclusion, diversity, and equity on campus by fostering student leadership, collaborating with

the community, and raising awareness of the unique experiences of historically marginalized

students.

The Social Justice and Equity Center (SJEC) is a student-driven space where all students can

come to learn about social justice and equity topics in interactive workshops, get resources like snacks, supplies, and practice advocacy and dialogue skills.

The Student Equity department provides leadership for specialized Academic Success & Equity

(ASE) programs including:

• MANA - Mana (a concept, drawn from the cultures of Melanesia and Polynesia, describing a

powerful, miraculous force) is a program that builds a community among Pacific Islander

students, offering specialized support and guidance toward educational goals. Mana is open to

all students.

• PUENTE -The Puente Project is a national program with the mission of increasing the

number of Mexican American/Latino students transferring to four-year colleges and

universities. Puente is open to all students.

• RAFFY - Resources and Assistance for Former Foster Youth (RAFFY) is a program

designed to assist potential college students who were being emancipated out of the foster

care system.

• Umoja - Umoja is a student success program to support academic achievement, retention,

degree completion, and transfer rates of African-American and other students enrolled at

MiraCosta College.

• UPRISE - Undocumented People Rise in Solidarity and Empowerment (UPRISE) is a

collaboration between California State University San Marcos and MiraCosta Community

College to bolster academic success, enhance professional opportunities, improve personal

wellness, strengthen institutional support, and increase allies for undocumented students and

their families. UPRISE offers free services to students and their families.

The Student Equity department also supports History & Heritage Month activities and

conferences for prospective students.

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Campus Building Room Monday - Thursday Friday

Office Oceanside 3700 3306 9 a.m. - 5 p.m. 9 a.m. - 3 p.m.

SJEC Oceanside 3400 3445 8 a.m. - 4:30 p.m. 8 a.m. - 3 p.m.

*All information is subject to change. For updated information, please visit the website.

STUDENT EQUITY

WEBSITESJEC WEBSITE

Veterans Services provides a place for military-affiliated students to find resources on Veterans

Affairs (VA) educational benefits, MiraCosta student services, and community organizations

that are dedicated to assisting veterans and their family members. In addition, students can

process paperwork and get their courses certified for GI Bill benefits, including Montgomery

and Post 9/11 GI Bill, Vocational Rehabilitation and Chapter 35 – Dependent Education

Assistance. The center also provides a place for students to relax, study, and meet with friends.

MiraCosta College is one of two schools in San Diego County that has a VetSuccess on

Campus (VSOC) representative. The VSOC is an employee of the Department of Veterans

Affairs who works in Veterans Services to assist students with support to pursue their

educational and employment goals.

The Veterans Services staff is committed to helping you achieve your academic goals. For

more information, please visit our website.

Veterans Services

The Transfer Center is the liaison to baccalaureate-level colleges and universities regarding

admission policies and transfer requirements. They provide assistance with transferresearch,

online university applications, counseling, and educational planning for students transferring

from MiraCosta. Services include counseling appointments and workshops.

Transfer Center

Campus Building Monday - Thursday Friday

Oceanside T-100 0800 - 1900 0800 - 1500

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Campus Building Monday - Thursday Friday

Oceanside 3700 8 a.m. - 7 p.m.Evenings by appointment

8 a.m. - 3 p.m.

San Elijo 800 Admin 8 a.m. - 7 p.m.Evenings by appointment

8 a.m. - 3 p.m.

*All information is subject to change. For updated information, please visit the website.

*All information is subject to change. For updated information, please visit the website.

TRANSFER CENTER WEBSITE

VETERANS SERVICES WEBSITE

MiraCosta College has men’s and women’s soccer, men’s and women’s basketball, women’s

indoor volleyball, and women’s beach volleyball.

MiraCosta has a robust intramurals program, which is a free program for enrolledstudents.

There are over 40 events offered each semester including:

• soccer

• basketball

• dodgeball

• hiking

• kayaking and more

Athletics and Intramurals

Campus Building Monday - Friday

Oceanside 5200 7 a.m. - 3:30 p.m.

CO-CURRICULAR SERVICES

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*All information is subject to change. For updated information, please visit the website.

INTRAMURALS WEBSITESPARTAN WEBSITE

Student Life and Leadership engages in student development work through co-curricular

activities and events to enhance classroom learning. They support more than 55 clubs and

organizations including: The Associated Student Government, the Inter-Club Council, The

Chariot student newspaper, provide weekly College Hour and Sunset Social events, and

they develop student leaders through various programs and opportunities such as the

Emerging Leaders Institute. Food pantry items can also be found at the Office of Student

Life & Leadership.

Student Life and Leadership

*All information is subject to change. For updated information, please visit the website.

Campus Building Monday - Thursday Friday

Oceanside 3400 8 a.m. - 9 p.m. 8 a.m. - 3 p.m.

San Elijo 900 9 a.m. - 4:30 p.m. 9 a.m. - 3 p.m.

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STUDENT LIFE WEBSITE

CAMPUS MAPS

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