2019 Jan - Junpiqc.edu.pk/wp-content/uploads/2016/01/catalogue-for...Six Sigma Green Belt (LSSGB)...

PROFESSIONAL DEVELOPMENT PROGRAMS

INTERNATIONAL CERTIFICATIONS

www.piqc.edu.pk

Leading the ModernQuality Movement in Pakistan

2019Jan - Jun

LAHORE

RAWALPINDI/ISLAMABAD

PIQC Courses for Jan- Jun 2019 (Lahore & Rawalpindi/ Islamabad)

Training Calendar

AprilCourses Date VenueSr

No

Lahore 03

15

14

Lahore08-09

Lahore07

16

17

Lahore22-23

Lahore

18

Outcome Based Educations

Certified Supply (Weekend Program)

Chain Professional (CSCP)

Statistical Process Control (SPC)

Lean (From SQII Singapore)

Six Sigma Black Belt (LSSBB)

Awareness to ISO 14001:2015 EMS

15-19(Phase I)

May

Lahore20

21

Certified Quality (Weekend Program)

Assurance Professional (CQAP)

Lahore

05


Six Sigma Black Belt (LSSBB) 13-17

(Phase II)

22 Lahore19

Lahore20-21Awareness to ISO 17025:2017Lab Management System

23

Certified Project (Weekend Program) Management Professional (CPMP)

19 RawalpindiIslamabad

06-10Lean (From SQII Singapore)

Six Sigma Green Belt (LSSGB)

Jun

25 LahoreLean (From SQII Singapore)

Six Sigma Black Belt (LSSBB) 24-28

(Phase III)

24 LahoreISO 9001:2015 QMS (IRCA UK-Regd.) Auditor/Lead Auditor

10-14

MarLahore9

10

11

Lahore

11-13

Lahore18-1912

10

05

Lahore

Lahore13 24

Internal Quality Auditing (IQA) to ISO 9001:2015 QMS

Balanced Scorecard & KPIs Development (BSC)

Certified Labor Laws & (Weekend Program) IR Professional (CLLP)

Certificate in Quality Assurance Level 1 (CQAL-1)

Certified Human (Weekend Program)

Resource Professional(CHRP)

Feb

Lahore8 27-28Developing HR Policy Manual

Lahore3

4 Lahore 09

Transition to ISO 9001:2015 QMSImplementing & Auditing 07-08

Certified Healthcare (Weekend Program)

Quality Professional

6 10

Lahore11-157

LahoreCertified Software (Weekend Program)

Quality Professional (CSQP)


Six Sigma Green Belt (LSSGB)

5 Lahore10Certified Quality (Weekend Program)


2 23 Rawalpindi/Islamabad

Certified Quality (Weekend Program)


JanCourses Date VenueSr

No

21-251ISO 9001:2015 QMS (IRCA UK-Regd.)

Auditor/Lead AuditorRawalpindi/Islamabad

CEO Massage

It is a source of pleasure and satisfaction for us that PIQC has been actively involved and the pioneer in the professional development of the field of Quality Engineering & Management in Pakistan. The various initiatives taken by PIQC have resulted into provision of well-groomed human resource infrastructure and system oriented approach to the corporate sector within and outside the country. With the blessing of Almighty Allah, it is well reputed and credible organization at the national and international level for its services and efforts to improve the field of Quality in the country. PIQC, with wide range of services and the support of top professionals and experts, has established a Centre for Excellence in Quality and allied fields, like Human Resource Management, Environment Health & Safety Management, etc. It has also made technical collaborations with leading local universities at the higher education level for specialization in Quality Management and connected areas.

We, together with our team and associates are making continuous efforts to make our programs more and more useful for professionals as well as in corporate, service & Government sectors.

Dr. Kamran Moosa Chief Executive

CQAP

Certified Quality Assurance Professional (CQAP)

4 Months Weekend Based Professional Diploma

IntroductionThis course provides a sound foundation and builds the skills and competence of the participants in the field of Quality Assurance (QA). It creates abilities in the participants to manage Quality Assurance Departments and/or handle Quality Assurance matters with confidence and ease. It also develops their understanding of requisite knowledge, and practical abilities to become Quality professionals in industrial and service sector organizations. This course is taught by highly qualified instructors who are practically knowledgeable and experienced in the relevant fields. This is an ideal course for all those who do not have academic background in the field of Quality Management and wish to develop a sound foundation in the field of Quality Assurance.

Learning OutcomesOn successful completion of this diploma, participants will be able to:

§ Develop Quality Assurance Programs for companies

§ Understand organizational roles and responsibilities in QA.

§ Understand and be able to apply QA tools and techniques.

§ Understand critical success factors for implementing Quality Assurance improvement programs in the companies

Teaching StrategiesThis is a professional course and will involve a number of higher level teaching methodologies. The course is spread over four months to allow inter-session study. In this respect participants will have to carry out timely study, investigations, and assignments to grip the subject. Discussions in the class are focused on the key points, critical thinking, experience sharing of fellow professionals and building professional maturity.

Useful for1. The course provides the broad spectrum foundation to

the professionals working in or desirous to work in the Quality Assurance Departments of companies working in both manufacturing, service, government and education sectors, i.e. industries, banks, telecom, airline, Quality Enhancement Cells of universities, utility service organizations, power plants and Oil & Gas sectors, etc.

2. It starts with the core concepts and moves on to the advance topics, thus useful for both new entrants and experienced Quality Managers

3. It is not only useful for the professionals working in the Quality Assurance Departments but also for all cross functional operations departments, like Production, Purchasing, Administration, and IT etc., so that they can improve their respective departments.

4. Very valuable for Quality Systems Auditors working with C e r t i f i cat i o n a ge n c i e s to p rov i d e t h e m t h e understanding of latest Quality tools and frameworks.

Course Contents1. Strategic Quality Management2. Quality Management Systems 3. Metrology & Testing4. Statistical Process Control 5. Project Management6. Housekeeping & Improvement7. Customer Relationship Management8. Supplier Quality Assurance9. Six Sigma Methodology10.Lean Management11.Leadership

In Shaa Allah Starting from

May 05, 2019 at Lahore

Feb 02, 2019 at Rawalpindi/IslamabadFeb 10, 2019 at Lahore

Learning OutcomesUpon successful completion of this diploma, participants will be able to:

1. Understand healthcare gaps and inefficiencies in resource-poor settings in the country

2. Identify acceptable knowledge of the principles and practices of Healthcare Quality Management in healthcare related facilities

Certified Healthcare Quality Professional (CHQP)


IntroductionHealthcare services today are scrutinized, measured, evaluated and publicized as never before. An increasingly educated public expects to receive nothing less than excellent care and services and it must be the mission of every healthcare organization to deliver that excellence. Quality improvement is the process of continually evaluating existing processes of care and developing new standards of practice and therefore has to be a core competency for every healthcare professional. This course is designed to enhance the competency of healthcare professionals in QM practices. This course will help in their career growth and facilitate the quality transformation in their hospital or healthcare organizations. The Body of Knowledge used for this course will lead towards the preparation of “Certified Professional in Healthcare Quality (CPHQ ”of USA.

Course Contents

In Shaa Allah Starting fromFeb 09, 2019 at Lahore

Useful forMedical Practitioners, Medical Superintendents, Graduate Nurses, Radiologists and Administration Management Personnel

1. Organizational/Strategic Healthcare Leadership2. Fundamental of Strategic Quality Management 3. Quality Function, Strategic and Departmental Quality4. Quality Management Systems and ISO 9000 Module 5. Regulatory Standards and Accreditation of Punjab

Healthcare Commission (PHC)6. Joint Commission International (JCI) Accreditation7. Infection Control, Occupational Health & Safety Issues,

Facilities Management8. Overview of Management Information Systems for

Hospitals9. Management of Legal Aspects, Documentation and

Medical Records10.Healthcare Data Analytics (Epidemiological Theory,

Methods & Descriptive Statistics)11.Six Sigma for Healthcare (Data based process

improvement methodology)12.Lean Management in Healthcare (Waste Reduction &

Workplace Improvement Methods)13.Fundamentals of Managing and Improving Human

Resources in Hospital14.Clinical Governance (Complaints and Incidence

Management)15.Medication Management (Procurement, dispensing and

administration, storage)16.Risk Management Principles, Tools & Techniques

CHQP

Shaukat Khanum Memorial Cancer Hospital

CSQP

IntroductionThis is a four month weekend based program that provides a professional foundation in the field of Software Quality Management. It is a core program for Software Professionals and/or persons working in allied fields, providing thorough in-depth coverage. The qualified participant will be able to effectively perform Quality Control, Quality Assurance and Quality Management in their organizations and departments. It is a fundamental program for the professionals of every Software House or those working in Software/IT Departments. In order to ensure international compatibility of the course material, the body of knowledge is compatible to the Certified Software Quality Engineer (CSQE) of the American Society for Quality (ASQ), for which this course also prepares.

Learning Outcomes1. To develop software professionals who understand

Quality Assurance & Management in detail and are capable of ensuring excellent Quality in software products.

2. To create the core capabilities to implement software Quality Management tools.

Teaching StrategiesThis is a professional course and will involve a number of higher level teaching methodologies. The course is spread over four months to allow inter-session study. In this respect participants will have to carry out timely study, investigations, and assignments to grip the subject. Discussions in the class are focused on the key points, create critical thinking, share experiences of fellow professionals and build professional maturity.

Certified Software Quality Professional (CSQP)


In Shaa Allah Starting fromFeb 10, 2019 at Lahore

Course Contents1. General Knowledge2. System and Software Engineering Processes 3. Software Quality Management4. Software Verification and Validation 5. Project Management6. Software Metrics and Analysis7. Software Configuration Management

ProjectThe participants are required to submit real life projects on selected topics and tools, preferably from their organizations. The projects will be of a practical nature and should be completed within the stipulated time frames.

Faculty The faculty is derived from a pool of qualified practitioners and academicians with sound track record and professional expertise in the relevant field.

CLLP

In Shaa Allah Starting fromMar 10, 2019 at Lahore

Course Contents1. History of Industrial Relations Policies in Pakistan2. Industrial Relations Legislation3. Trade Unionism and Collective Bargaining4. Factories Act 1934 5. Laws of Banking Companies6. Laws of Shops & Establishments7. Laws of Workmen's Compensation8. Social Security Legislation9. Law of Apprenticeship10. Law of Maternity Benefits11. Law of Payment of Wages12. SA-800013. Contract Labor Management14. Employee's Old-Age Benefits Legislation Newspaper

Employees Act, 1973 15. Implementation Employee Act 197316. Implementation Tribunal for Newspaper Employees

Rules, 197717. Pakistan Essential Service Legislation18. West Pakistan Industrial and Commercial Employment

(Standing Orders) Ordinance196819. Mines Act 1960


Certified Labor Laws & Industrial Relations Professional (CLLP)

IntroductionOver the past few years there has been growing realization that intrinsic success of organizations depends on highly competent and efficient human capital. This has brought intense focus on Labor Laws & Industrial Relations Management. Need to develop the Human Resource is continual and has to match and mould based on changes in the internal/external environment of Industrial and Commercial Organizations. Frequent changes in Industrial technology, laws and knowledge are forcing organizations to maintain equilibrium between employee's intellectual needs and technological developments. Investment in HRD is the key to gain organizational excellence. This course is tailored to the organizational needs and making the participants more efficient and productive with awareness to requisite laws & regulations.


1. Developing a clear understanding of contemporary industrial relations, principles and techniques being practiced in the organizations

2. Developing skills in specific IR functions with special focus on implications, complications and applications of labor laws, negotiation skills, resolution of disputes through bilateral negotiations, conciliation, arbitration and maintenance of discipline at workplace

3. Equip the participants with the latest techniques of handling industrial disputes and labor relation matters

4. Create a base of research for finding innovative methods to resolve labor related problems

Valuable ForCorporate Heads, HR&IR Managers/Executives, Government Officials, Advocates, Armed Forces, NGO Personnel& Professionals

CHRP

FacultyThe faculty is derived from a pool of qualified practitioners and academicians with sound track record and expertise in the relevant fields.

Course Contents1. Strategic HRM2. HRM Planning & Competence based Recruitment &

Placement3. Competence based Learning, Training & Development4. Performance Management 5. Compensation Management6. HR Analytics7. Business Partnering8. Development of HR Manual9. Security & disaster Mgt.10.Labor Relations11.Human Resource Information System

In Shaa Allah Starting fromMar 24, 2019 at LahoreCertified

Human Resource Professional (CHRP)


IntroductionProfessional Diploma/Certified Human Resource Professional (CHRP) is an extensive & comprehensive course designed for the professionals and beginners to provide them solid professional foundation besides developing their skills & competence in the field of Human Resource Management. This is a four months weekend based course which aims to provide the required knowledge, skills and capabilities to professionals and organizations for effectively managing and developing Human Resource activities. The body of knowledge of this professional diploma / certification course is derived from globally popular similar courses. Companies desirous to establish the HR functions in their activities must consider getting their relevant persons educated/trained in this course.


1. Use Human Resource Management tools in their professional work.

2. Re-conceptualize, through critical analysis, your current roles, responsibilities and approaches in different organizational set-ups as a HR Professional.

3. Carry out practical projects in your current jobs to display the practical application of the technical knowledge.

4. Be able to initiate or improve the important HR management programs in your organizations.

ProjectThe participants are required to work on real life projects on assigned topics and tools, preferably from the organizations in which they are working. The projects will be of a practical nature and should be completed within the stipulated time frames. A project report will have to be developed and submitted in accordance with the laid down criteria, format and coverage.

CSCP

In Shaa Allah Starting fromApril 07, 2019 at LahoreCertified

Supply Chain Professional (CSCP)


IntroductionOver the past few years there has been growing realization to integrate the key business processes starting from suppliers to the end users of the product. Supply chain activities have an important role in transformation of natural resources, raw materials & components into a finished product and its delivery to the end customer or user. This has brought strong focus on Supply Chain Management which leads to better planned production and cost effective distribution of products. Certified Supply Chain Management Professional (CSCP) is designed to meet t h e r a p i d l y c h a n g i n g n e e d s o f l o g i s t i c s , vendor/inventory/warehouse management of the organizations and to provide them a process to get competitive edge in the market.

Learning Outcomes1. Understand the Supply Chain Management techniques

2. Understand the implementation of Supply Chain Management techniques in the organizations

3. Conceptualize roles & responsibilities of SCM stakeholders

4. Initiate or improve the Supply Chain activities in the organizations.

Teaching StrategiesThis is a professional course which involves a number of higher level teaching methodologies. The course is spread over four months to facilitate inter-session study. In this regard participants will have to carry out timely study, investigations, and assignments to grip the subject. Discussions in the class are focused on the key points, critical thinking, experiential sharing of fellow participants and building professional maturity.

Course ContentsModule 1: Strategic Supply Chain ManagementModule 2: Purchasing ManagementModule 3: Technology & Industry 4.OModule 4: Inventory Management & aggregate planningModule 5: Supplier Quality ManagementModule 6: Statistical Quality Control with SuppliersModule 7: Sales, Logistics & DistributionModule 8: Customer & Supplier Relationship managementModule 9: Implementation & OperationsModule 10: Lean Management

Course FacilitatorThe faculty is derived from a pool of qualified practitioners and academicians having sound track record and expertise in the relevant field.

ProjectThe participants are required to work on real life projects on selected topics and tools, preferably from the organizations in which they are working. The projects will be of a practical nature and should be completed within the stipulated time frames. A project report will be submitted in accordance with the laid down criteria, format and coverage.

CPMP

In Shaa Allah Starting fromMay 19, 2019 at LahoreCertified

Project Management Professional (CPMP)


IntroductionThis professional diploma / certification program in Project Management is based on Project Management Institute's (PMI) body of knowledge recognized world wide. This course focuses on providing the participants with requisite knowledge besides building their competence & skills for managing the practical projects and also helping them to prepare for the PMI certification (PMP) exam. The participants also learn ISO 10006 and essential PMBOK Guide terminologies, tools and techniques through exercises conducted during the course, which may facilitate their work while executing practical projects in their organizations. This course is helpful for the professionals in their career growth and for the beginners to adopt it as career.

Learning OutcomesOn successful completion of this professional diploma, the

participants will be able to:

1.Develop knowledge and hands-on skills in project management

2.Enable participants to prepare for the PMI BOK, preparing the participants to qualify the PMP exam

3.Align the project management knowledge of participants with project management work environment of different industries

Teaching StrategiesThis is a professional course and will involve a number of higher level teaching methodologies. The course is spread over four months to allow inter-session study. In this respect participants will have to carry out timely study, investigations, and assignments to grip the subject. Discussions in the class are focused on the key points, critical thinking, experience sharing of fellow professionals and building professional maturity.

Useful for1. The course provides the broad spectrum foundation to

professionals working in or desirous to work in the Project Management Departments of companies working in manufacturing, service, software, construction, government and education sectors, e.g. industries, banks, telecom, airline, utility service organizations, power plants, and Oil & Gas sectors, etc.

2. It starts with the core concepts and moves on to the advance topics, thus useful for both new entrants and experienced Quality Managers

Course ContentsModule 1: Fundamental Concepts:Module 2: Organizational influences and project life cycleModule 3: Project Integration ManagementModule 4: Project Scope ManagementModule 5: Project Time ManagementModule 6: Project Cost ManagementModule 8: Project Quality ManagementModule 9: Project Human Resource ManagementModule 10: Project Communication ManagementModule 11: Project Risk ManagementModule 12: Project Procurement ManagementModule 13:Project Stakeholder Management

ProjectThe participants are required to work on real life projects on selected topics and tools, preferably from the organizations in which they are working. The projects will be of a practical nature and should be completed within the stipulated time frames. A project report will be submitted in accordance with the laid down criteria, format and coverage.

IntroductionThe course follows the basic steps in preparation and execution of Quality Management Systems audits, including audit planning, execution and reporting. Participants will learn the auditing procedures using ISO 9001:2015 standard. ISO 19011 is used as guidelines for auditing organizational Quality Systems. This is an exhaustive and high value international course and certification for every Quality Professional; may that be manufacturing, services or universities.

Learning Outcomes1.Understand the fundamental concepts of Quality

Assurance and Management.

2.Understand each requirement of ISO 9001:2015 in its true sense & spirit

3.Understand and practice how to conduct 1st, 2nd and 3rd party QMS audits

4.Understand how to take full benefits of ISO 9001:2015 through effective QMS audits

5.Pre-Requisite:Basic understanding and familiarity with ISO 9001 standard.

What is ISO 9000ISO 9000 is a series of Quality Management System Standards used by all types of organizations for controlling and assuring the Quality of its products or services. It can also be used to strengthen organizational systems and getting certification by third party as well.

5 Days International Course from IQCS Certification Singapore

ISO 9001:2015 QMS Auditor/Lead Auditor

(IRCA UK Regd. Course # A18126)

Valuable ForQuality Assurance & Control Managers, 1st 2nd & 3rd Party Auditors and Consultants

Course Contents1. Principles of Quality Management and Core Concepts2.Core Requirements of ISO 9001:2015 QMS and

Differences with 2008 Version3. Documentation & Implementation4. Most Common Implementation Requirements5. Process Approach & Risk Based Thinking6. 1st, 2nd & 3rd Party QMS Auditing7. ISO 19011:2011 - Guidelines for Quality Systems Auditing8. Audit Planning Tools & Activities with Role Plays9. Audit Conducting Tools & Activities with Role Plays10.Audit Reporting Formats and Methods11.Follow-up & Surveillance Audits12.Critical Success and Failure Factors in QMS Auditing

In Shaa Allah Jan 21-25, 2019 at Rawalpindi/Islamabad

Jun 10-14, 2019 at Lahore

LSSGB

5 Days International Certification from SQII Singapore

IntroductionThe Lean Six Sigma methodology is a systematic application that is focused on achieving significant financial results and increasing customer satisfaction through data based/ quantitative problem solving tools. When properly deployed on carefully selected business projects, this methodology can lead to significant reduction and elimination of defects, process waste and out of control processes which translates into dramatic business gains. This Lean Six Sigma Green Belt training teaches and prepares individuals to implement the principles, practices and techniques of Six Sigma in a support capacity on a Black Belt project team. LSSGBs are involved in Process Improvement Projects. They collect and analyze data, develop process maps, carry-out statistical analysis and design of experiments to solve chronic and deep rooted quality and efficiency related issues.

Valuable ForQuality Managers, Engineers and Process Improvement Professionals of diverse Corporate & Government Sectors specially valuable for Army, Navy and Air Force QA Directorates.

Learning OutcomesUpon successful completion of this course, participants will be able to:

1.Learn and apply the fundamentals of Lean Six Sigma strategies and tools

2.Learn how to identify and manage Lean Six Sigma projects relevant to organizational growth.

3.Apply Lean Six Sigma program in their organizations.

Lean Six Sigma Green Belt (LSSGB)

LEAN SIX SIGMA GREEN BELTŸIntroduction to Quality ManagementŸSix Sigma Theory & PracticesŸBasic Concepts of LeanDefine Phase:ŸProject Selection & PrioritizationŸSIPOCŸProject Charter &

MetricsŸProcess MappingŸCalculating Process Performance MetricsŸSix Sigma Team Dynamics & Management

Measure Phase:ŸCollecting & Summarizing DataŸGraphical Methods & Pivot AnalysisŸDescriptive Statistics & Process CharacteristicsŸProcess Capability & Performance

Analyze Phase:ŸHypothesis TestingŸCause & EffectsŸAnalysis Methods & Parametric TestingŸRoot Cause AnalysisŸCorrelation & RegressionŸPiloting and ImplementationŸAnalysis of Variance

(ANOVA)

Improve Phase:ŸBasic Design of Experiments (DOE)ŸDoE PrinciplesŸDoE ExercisesŸMistake Proofing & House Keeping Practices

Control Phase:ŸBasics of Statistical Process Control (SPC)Ÿ Maintaining the ControlsŸVariable Control ChartŸAttribute Control ChartŸControl PlansŸSustainable Improvements

Lean Management:ŸCycle Time ReductionŸ5S & KaizenŸ7 Waste EliminationŸKanban, Just-in-Time (JIT)ŸTakt time, Line BalancingŸValue Stream Analysis

(VSA)

Course Contents

In Shaa Allah Feb 11-15 at Lahore

May 06-10, 2019 at Rawalpindi/Islamabad

LSSBB

18 Days International Certification from SQII Singaporespread over three months with 5-days (one weak) class in month phase-wise.

IntroductionThis is an advance course in Six Sigma and considered one of the most important international courses for managing and improving organizational Quality. This program imparts a thorough in-depth knowledge & understanding of all aspects of Lean and Six Sigma. The LSSBBs have the ability to lead LSS projects and also provide expert guidance to other staff members in their LSS project work. By integrating elements of Lean and Six Sigma organizations can successfully realize the full potential of both strategies. LSS enhances team problem solving with the use of advanced statistical and other Quality tools. It is a customer focused, data driven approach to optimize products, processes and services. LSS is a proven pathway for enterprise-wide productivity, quality and efficiency improvements.

Who Should Attend? Managers, engineers, technical staff, process owners, quality professionals, preferably diploma holders and above with minimum two years of work experience. Specially useful for Army, Navy & Air Force Quality Directorates.

Learning OutcomesOn successful completion of this course, participants will be able to:

1.Learn the Lean Six Sigma (LSS) methodology, tools and techniques.

2.Learn to apply LSS for continuous improvement of work places.

3.Acquire the knowledge and skills to implement LSS projects

4.Ability to lead project teams to achieve breakthrough results

5.Be recognized as a LSS professional and expert coach to guide other staff members.

6.Learn to do statistical data analysis using Minitab software.

Lean Six Sigma Black Belt (LSSBB)

Course Contents

In Shaa Allah April 15-19, 2019 at Lahore (Phase I) May 13-17, 2019 at Lahore (Phase II) Jun 24-28, 2019 at Lahore (Phase III)

LEAN SIX SIGMA BLACK BELTŸSix Sigma Theory & PracticesŸBasic Concepts of Lean, Integration of Lean & Six Sigma

Define Phase:ŸLean Six Sigma OverviewŸVoice of Customer (VoC)ŸProject Selection & PrioritizationŸSIPOCŸProject Charter & MetricsŸProcess MappingŸSix Sigma Team Dynamics & ManagementŸDevelopment of Key Performance Indicators (KPIs)ŸCalculating Process Performance MetricsŸEnterprise Leadership Responsibilities

Measure Phase:ŸGage R&RŸCollecting and Summarizing Data

ŸPivot AnalysisŸGraphical MethodsŸNon-Normal DataŸProcess CharacteristicsŸProcess Capability & PerformanceŸCentral Limit TheoremŸConfidence IntervalsŸMeasurement System Analysis (MSA)ŸValue Stream Mapping (VSM)

Analyze Phase:ŸMeasuring and Modeling Relationships between VariablesŸCausal AnalysisŸHypothesis TestingŸTypes of Correlation & RegressionŸNon-Parametric StatisticsŸSamplingŸWaste AnalysisŸAnalysis of Variance (ANOVA)

Improve Phase:ŸExperimentation on SolutionsŸAdvance Design of Experiment (DOE)ŸDoE ExercisesŸPiloting and ImplementationŸProcess FMEAŸResponse Surface DesignŸBasic of Total Productive Maintenance (TPM)

Control Phase:ŸControl MethodsŸStatistical Process Control (SPC)ŸLean Six SigmaLean Management:ŸCycle Time ReductionŸ5S & KaizenŸKanban, Just-in-Time (JIT)ŸValue Stream Mapping (VSM)ŸWaste Reduction (7-wastes)

ŸMistake Proofing / Poka-YokeŸTotal Productive Maintenance (TPM)

CMMI

Capability Maturity Model Integration (CMMI)

2 Days Executive Course

IntroductionThis course is delivered by Muhammad Furqan Khan, a Certified CMMI® Instructor. He has broad experience based spanning over 20 years in ICT as an adept trainer, consultant, implementer & auditor with strong command over CMMI, information security, IT service management, management systems, quality management and process engineering. Mr. Khan has led & managed process improvement projects to achieve CMMI ML 2 through CMMI ML 5. He has served several clients in USA, UK, KSA, UAE, Qatar, Oman and Pakistan with diverse industry exposure to IT, Oil & Gas, Telecom, Banking, Health Care and Services sectors.This course is composed of lectures and class exercises with ample opportunities for participants questions and discussions. Training modules covered witch include the following:1.Introduction2.Process Improvement3.CMMI® Model Components 4.Process Areas of CMMI®5.Project Management PAs6.Engineering PAs7.Support PAs8.Process Management PAs9.Summary

In Shaa Allah Starting fromJan 09-10, 2019 at Lahore

Learning OutcomesThis course will help participants to:

1. Describe the components of the CMMI®-DEV model and theirrelationships

2. Discuss the model contents and process areas

3. Be aware of the components of the CMMI® models and how they may be applied to an organization to meet the organizations' business objectives

Transition to ISO 9001:2015 QMS Implementing & Auditing


IntroductionThe ISO 9001:2008 Quality Management System (QMS) standard has been revised and replaced with ISO 9001:2015 by ISO Secretariat in the last week of September 2015. The ISO 9001:2015 QMS standard is now mandatory for the Internal/ Lead Auditors to develop their expertise on the revised standard for carrying out audits in the organizations. Companies already certified to ISO 9001:2008 QMS will have three years from the release of revised Standard for transfer to this new version.

In Shaa Allah Starting fromFeb 07-08, 2019 at Lahore

Learning Outcomes§ Participants will be able to:

§ Understand the difference between ISO 9001:2008 and ISO 9001:2015.

§ Identify the risk taking actions that can impact the performance of QMS.

§ Identify the organizational need to update the existing QMS.

§ Grasp the application of risk based thinking and process management

§ Document information to control organization's QMS

§ Empowering leadership

§ Know other QMS requirements

Course Contents1. Overview of the Prime Changes.

2. The revised Terms and Definitions for QMS

3. The new Framework for QMS

4. High Level Structure- effect of Annex SL on QMS

5. Specific QMS Requirements arising as a result of Transitioning from ISO 9001:2008 to ISO 9001:2015

6. Detailed interpretation of each of the new Sections of the Standard

HRPM BSC

Who Should Participate?1. HR Practitioners/HR Managers, HR Administrators,

Supervisors, Executives, Administrative & Office Managers, Government Administrative Personnel.

2. Anyone involved in HR planning and its implementation.

3. Anyone who need to sharpen his knowledge and skills in wr i t ing HR po l i c ies and procedures and i t s implementation.

IntroductionHR Policies and Procedures help HR Personnel and all Functional Heads involved in HR Planning to translate strategy into operating rules that lead organization to success. During the workshop, the participants will learn importance of writing HR Policies and Procedures and how to document those into a Comprehensive HR System Manual. The choice of appropriate policies and their organizational impact would be discussed.The participants would also practice techniques learnt during the workshop on HR Policies and Procedures as a case study from respective organizations.

Objectives ŸUnderstanding the purpose/usefulness of Human Resources (HR) policies and procedures and its processes.ŸPractical tips on preparing a Comprehensive HR Management Manual.ŸObjective recommendations on what subjects to include

in a policy manual & topics to be avoided.ŸWriting and developing HR policies and procedures for clear Understanding and Interpretation. ŸBeing familiar with the differences between policies and procedures.

HR Policy Manual


In Shaa Allah Starting fromFeb 27-28, 2019 at Lahore Mar 05, 2019 at Lahore

1 Day Executive Course


IntroductionThis course provides understanding of the basic concepts of the balanced scorecard as a system used to align business activities to the vision and strategy of business. The aim of this course is to understand strategy deployment & measurement using the balanced scorecard, so as to translate strategy into action across four perspectives; namely Financial Value, Customer Delivery, Internal Processes and Learning & Growth. The course will also typically cover balanced scorecard exercises and implementation methodologies.

Learning Outcomes§ Awareness of the balanced scorecard as a system for

management.

§ Practice in developing your own balanced scorecard.

§ Establishing the organization's state of preparedness for developing a full scale balanced scorecard.

Course Contents1.Balanced Scorecard Overview,

2. Strategic Quality Management Challenges,

3. Mission, Vison & Values,

4. SWOT analysis,

5. Strategy Mapping,

6. KPIs development,

7. Implementing BSC in companies,

8. Balanced Scorecard and making exercises

Balanced Scorecard & KPIs Development

CQAL-1 IQA

IntroductionQuality Assurance & Management is one of the core elements of any business, manufacturing, government or service organization. It has attained a high level of maturity in the developed countries but still at low maturity level in under-developed and developing countries, including Pakistan. Quality Assurance is a broad based subject which deals with how to measure, control, standardize and continually improve the products and services of organizat ions through employees by effect ive standardization, improvement and enforcement of policies, strategies and processes. This course provides the foundation in understanding of core elements of the Quality Assurance for multi-discipline participants and professionals.

Certificate in Quality Assurance Level I (CQAL-1)

Course Contents1. Strategic Quality Management

2. Problem Solving Skills through Statistical Quality Control Tools

3. Quality System Auditing

Valuable ForDirectors, QA Managers, Production Managers and Internal Quality Systems Auditors


In Shaa Allah Starting fromMar 11-13, 2019 at Lahore Mar 18-19, 2019 at Lahore



IntroductionInternal Quality Auditing is meant to measure and ensure an effective implementation/ maintenance of quality management systems in any organization. However, for an effective diagnosis, the internal quality systems auditors must be qualified and competent. This training program is designed for organizations to revive and improve the performance of their internal quality systems auditors. Organizations can benefit a lot from ISO 9001:2015 Quality Management Systems provided effective internal audits are conducted. The course is designed to introduce ISO 9001:2015 requirements and their interpretation in different industrial and service sectors.

Course Contents1. Identifying requirements to update existing QMS

2. Understanding the difference between ISO 9001:2008 & ISO 9001:2015

3. Detailed review/ interpretation of ISO 9001:2015 requirements in different industries

4. Application of Risk- based thinking

5. Development of internal quality audit plans, schedules and reports for the QMS

6. Internal Audit Planning

7. Conducting Internal Audits

8. Reporting Audit Results

Internal Quality Auditing to ISO 9001:2015 QMS

OBE SPC

Course Contents§ Learning Models (Bloom's Taxonomy, Solo Taxonomy,

Kirkpatrick Model)

§ Academic Performance Indicators (KPIs)

§ Ethical Issues in Education

§ Quality Issues of Teachers and Teaching Methods

§ Quality Issues of Curriculum Development

§ Quality Issues of Exams and Evaluations

§ Quality Issues of Research in Higher Education

§ Quality Issues of Student Services

§ Quality Assurance / Management Frameworks and Models

§ ISO 9000 Models for Schools and Universities

§ HEC's Self Assessment Model for Universities

§ QA International Accreditation Models and Examples

§ Discussions, Good Practices and local cases

IntroductionEducation is growing very fast in Pakistan at every level, may that be in primary, secondary or tertiary levels. At the same time, we are facing a serious crisis of losing its Quality. Starting from the state's education policy, accreditation bodies and institutions' internal administrative functions, Quality Assurance generally found to be unorganized, unplanned and grossly neglected at all levels. Quality of education cannot be judged simply from the grades that an institution declares on its transcripts; rather it pertains to the overall abilities of the graduates or their learning outcome, as well as their personality development which includes the ethical, moral, religious and national values. The average grades provided by the schools, Boards of Secondary and Intermediate Educations and Universities are constantly on the rise; while the learning outcomes and personality traits of the society is gradually on the decline. Most institutions recognize this issue but do not understand or implement how to control them through an organized Quality Assurance programs.

Outcome Based Education

1 Day Executive Course

In Shaa Allah Starting fromApril 03, 2019 at Lahore April 08-09, 2019 at Lahore



IntroductionProblem solving and decision making are important skills required on daily basis for the better management of processes in the professional life. Statistical Quality Control tools are being widely used by the managers in the leading companies of the world for decision making by measuring, controlling and improving the quality of products, services and processes. Japanese dominance of the world market has been possible due to their reliance on these tools. Its main objective is to raise the skills and competence level of professionals so that they are in a position to fully understand the application of basic Statistical Tools to analyze problem, defects and errors, and identify root causes for implementation of corrective and preventive actions. This course will equip the participants with the skill to apply these tools in their organizations. The course will equip the participants with a structured approach for problem solving methodology including practical demonstration of statistical software.

Course Contents1. Introduction to Quality Control & Statistical Quality

Control

2. Types of Data,

3. Check Sheets,

4. Graph / Charts,

5. Pareto Diagram,

6. Histogram,

7. Variable & Attribute Control Charts

8. Scatter Diagram,

9. Group Exercises

Statistical Process Control (SPC)

Valuable ForThis course is useful for Managers and Engineers who are involved in Production, Quality Control, Quality Assurance, Sales and Marketing and other functions where there is a need to collect and analyze data.

LMS

IntroductionISO 14001:2015 environmental management system (EMS) helps organizations to achieve intended outcomes through establishment of framework, means to monitor risks and impacts related to environment, energy utilization etc. With the passage of time there is an increased demand or obligation for companies to report on the environmental performance. It also corresponds to recognition by companies the need to external & internal elements that influence their environmental impact. The new EMS standard requires management to focus life-cycle thinking, improved operations, controls for pollution prevention, setting objectives to continually improve environmental performance and compliance of applicable requirements.This course will equip the participants to understanding EMS requirements, structured approach to monitor and demonstrate environmental performance to interested parties. As well as learning about changes required in existing EMS to get prepared for transition.

Awareness to ISO 14001:2015 EMS


In Shaa Allah Starting fromApril 22-23, 2019 at Lahore May 20-21, 2019 at Lahore



IntroductionThroughout the world, modern testing and calibration facilities acquire Laboratory Accreditation to demonstrate their technical competence to perform specific types of testing, measurement & calibration. The criteria for accreditation is based on an international standard, ISO/IEC 17025, which is used for evaluating laboratories. The standard is used to assess factors relevant to a laboratory's ability to produce precise and accurate test & calibration data including technical competency of staff, validity and appropriateness of test methods, traceability of measurement and calibrations to national/ International standards, suitability, calibration and maintenance of test equipment, testing environment, Quality Assurance of test & calibration.

Course Contents§ Introduction to Lab Management System (LMS)

§ Overview of ISO 17025 LMS

§ History of ISO 17025 LMS

§ Overview of Management Requirements

§ Overview of Technical Requirements

§ Scope and Application

§ Lab Management System Standard - Requirements

Awareness to ISO 17025:2017Lab Management System

Course Contents§ Overview of the prime changes

§ The revised terms and definitions for EMS

§ The new framework for EMS

§ High level structure – effect of Annex SL on EMS

§ Context & leadership changes

§ Risk Assessment

§ Interpretation of each of the new sections of the standard

§ Major differences between ISO 14001:2004 & ISO 14001:2015 EMS

§ Steps required for transition from old EMS to latest version of EMS

Valuable ForThis course is useful for managers, engineers and individuals involved in management of operations to make them environment friendly, professionals responsible for compliance of legal requirements or transition to EMS new version.

Valuable ForLaboratory Managers, QA/QC Managers, Instrumental Engineers, Chemists

With the Technical Assistance

of PIQC

The Superior College Lahore

Masters & MS / MPhil Degree Programs

Weekend Based

IntroductionThe Superior College Lahore, offers Masters & MS/MPhil degree programs in disciplines mentioned below With the technical assistance of PIQC Institute of Quality. These programs are weekend based and provide an opportunity to the working professionals to upgrade their academic qualification for career growth in the relevant fields. These programs are equally useful and relevant for the fresh students to attain academic credentials besides knowledge and skills for better job opportunities.

Programs 1. Masters & MS / MPhil in Quality Management

2. Masters & MS / Mphil in Industrial Management

3. Masters & MS / MPhil in Human Resource Management

4. Masters & MS / MPhil in Environment, Health & Safety Management

5. Masters in Public Administration

Salient FeaturesCreate professional abilities and groom students to undertake higher responsibilities in the relevant fields in organizations. Provide job opportunities to beginners and strong career growth to professionals in the industrial and service sectors including academia

MS/MPhil Masters Credit Hrs: 66Courses: 20 +Project Report Semester: 05Duration: 2.0-2.5 yearsEligibility: 2 years bachelors degree /14 years of education from HEC recognized Institutions with good academic grades i.e 2nd Div

Credit Hrs : 33Courses: 09 + with or without ThesisDuration: 1.5-2 yearsEligibility: 4 years bachelors degree/ 16 years of education from HEC recognized Institutions with good academic grades i.e GPA 2.5 or 2nd Div

Program Details

Asstt. Manager Training & Development

PIQC Institute of Quality 1/2 km Defence-Kahna Road, Off Bhuptian Chowk,

10 Km Raiwind Road, Lahore Tel: 92-42-35323600-6, Fax: 92-42-35324169

Cell # 0334-7472722E-mail: [email protected]; [email protected]

PIQC Institute of Quality

Course Fee (Rs,)Job TitleParticipant NameNo

Registration Form

CONNECT WITH PIQC SOCIAL MADIA NETWORK

www.piqc.edu.pk

FOR UPDATES PLEASE VISIT PIQC WEBSITE

Leading the ModernQuality Movement in Pakistan

PIQC Institute of QualityLeading the Modern Quality Movement in Pakistan

PIQC is the pioneer and leading Institute in Pakistan providing academic programs, professional development and certifications and short corporate system improvement courses in the field of Quality Engineering & Management and allied fields. With its extensive work in the country for the development of the field of Quality Assurance and Management, PIQC has trained more than 50,000 professionals within and outside Pakistan from various industries, academic, service and government sector organizations. It has a network of leading teaching faculty and collaborations with prominent national and international partners.

Collaborations & Memberships

NED University of Engg. & Technology

DOW University of Health Sciences

NUST College of EMEN U S TThe Superior College

Lahore

Licensed by IQCS CertificationCQI|IRCA ATP (Ref: 01180136)

IQCS Certification Singapore

Quality & Productivity Society of Pakistan

Ministry of Science &Technology

Lahore Chamber of Commerce & Industry

Pakistan Software Export Board

SIRIM TrainingMalaysia

Shaukat Khanum Memorial Cancer Hospital

PIQC INSTITUTE OF QUALITY

Lahore Office1/2 km Defence-Kahna Road,Off Bhuptian Chowk10 km Raiwind Road, Lahore Tel: +92-42 35323600-6, Fax: +92-42 35324169Cell # 0334-7472722E-mail: [email protected], [email protected]

Karachi OfficePlot # C-35, Block 10-A,Gulshan-e-Iqbal, KarachiMob: 0317-5061777Mob: 0333-2163620E-mail: [email protected]

www.piqc.edu.pk

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