Creating Care Connected Communities

Virtual Update Meeting2018 Planning amp Making Choices

Michigan Introductions

Mary Graham | GLHC Manager of Community Engagement

Emmalilly Hoxsie | GLHC Communications Specialist

The presentation will begin shortly All participants are in listen only mode please use the Webex chat feature to send in questions or comments

If you are having trouble connecting to the audio portion of the webinar go to the Quick Start page for the phone number and access codemeeting number

eventsgl-hcorg

272018 | 2

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Hello

Mary Graham

Manager Community Engagement

Emmalilly Hoxsie

Communications Specialist

272018 | 3

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Webinar Information

bull All participants are muted

bull Technical difficulties email eventsgl-hcorg

bull Todayrsquos slides and recording will be available for review on the GLHC website wwwgl-hcorgvirtual-update-meetings

bull Questions Use the chat box and we will respond as soon as possible

272018 | 2

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Hello

Mary Graham

Manager Community Engagement

Emmalilly Hoxsie

Communications Specialist

272018 | 3

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Webinar Information

bull All participants are muted

bull Technical difficulties email eventsgl-hcorg

bull Todayrsquos slides and recording will be available for review on the GLHC website wwwgl-hcorgvirtual-update-meetings

bull Questions Use the chat box and we will respond as soon as possible

272018 | 3

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Webinar Information

bull All participants are muted

bull Technical difficulties email eventsgl-hcorg

bull Todayrsquos slides and recording will be available for review on the GLHC website wwwgl-hcorgvirtual-update-meetings

bull Questions Use the chat box and we will respond as soon as possible

272018 | 4

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

272018 | 5

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Agenda

bull Welcome amp Introductions

bull GLHC History

bull 2018 Happenings

bull Guest Presentation ndash Making Choices Michigan

bull Solution amp Service Updates

bull Business Updates

272018 | 6

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC HISTORY

bull Metro Spectrum amp Trinity in W MI agree to collaborate on health information data sharing

bull Northern Munson Beaumont Lakeland Mercy

amp Borgess join the effort

bull Michigan Health Connect (MHC) formally established

bull Additional providers and participants added across the state

bull Continued growth of MHC staff and technical capabilities

bull MHC and GLHIE merge to form

Great Lakes Health Connect

bull MSU Michigan Medicine and Sparrow

Health add their communities

bull GLHC adds

Making Choices Michigan

272018 | 7

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC Services

YEAR 2010 2011 2012 2013 2014 2015 2016 2017 2018

Michigan Health Connect Founded

Referrals Deployed

Direct (Secure Msg)

Deployed

MHC amp GLHIE Merge to

Form GLHC

Immunization Transport Live

Results to EMRs amp Desktops

ACD amp PC Documents

to VIPR

Community Health Record (VIPR)

Launched

MCM Joins GLHC

GLHC ADT Delivery

ACRS ADT Delivery Added

iSpecimenCollaboration

Launched

Immunization Query Live

Quest Lab ResultsTo VIPR

Data amp Analytics

272018 | 8

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 in Review

bull HITRUST certification

bull Continued our infrastructure support for Flint

bull Hosted six regional conferences

bull Community Health Record major upgrade

bull Development and innovation for analytics

bull Successful multi-state exchange of ADT

bull Supported State Innovation Model projects

bull Added Making Choices Michigan

bull Began work on additional product upgrades

272018 | 9

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 Statistics

Community Health Record ndash GLHC VIPR

Accessing

Hospitals 27

PracticesOrganizations 227

Contributing Organizations 260

Unique Patients 93 M

Patient Care Documents

Documents Submitted in 2017 19844

Total documents in VIPR 31621

Document Types 33

272018 | 10

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 Statistics continued

Results delivered 158 M

Immunizations delivered 115 M

Referrals use increased 226250

ADT (event Alerts) 692604

Facilities delivering their ADT to GLHC 102

Direct Addresses (secure messaging) 8219

272018 | 11

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 Happenings

bull Dental Registry

bull Cancer Registry

bull New brand

bull Website updates

bull Query and Retrieve to CHR VIPR

272018 | 12

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

272018 | 13

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Dr Carol Robinson DNP MS BSN RN CHPNreg

Community Coordinator

Making Choices Michigan

272018 | 14

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

bull Community-based 501(c)(3) since 2010 became a wholly-owned subsidiary of Great Lakes Health Connect in 2017

bull Created to address ACP challenges by moving the conversation from healthcare environment to the community at large

bull Vision Foster a community culture where it is acceptable to talk about health care choices including end of life and to respect and honor those choices

bull Mission Encourage and facilitate advance health care planning by the people of West Michigan

272018 | 15

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

4 Pillars of Community ACP

bull Community Engagement amp Collaboration Strategy

bull System for Facilitated Conversations

bull Common Advance Directive Documents

bull Means of Electronic Storage and Retrieval

272018 | 16

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Electronic Storage amp Retrieval

272018 | 17

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

5 Year Growth

5 year total 32787

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 5

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Agenda

bull Welcome amp Introductions

bull GLHC History

bull 2018 Happenings

bull Guest Presentation ndash Making Choices Michigan

bull Solution amp Service Updates

bull Business Updates

272018 | 6

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC HISTORY

bull Metro Spectrum amp Trinity in W MI agree to collaborate on health information data sharing

bull Northern Munson Beaumont Lakeland Mercy

amp Borgess join the effort

bull Michigan Health Connect (MHC) formally established

bull Additional providers and participants added across the state

bull Continued growth of MHC staff and technical capabilities

bull MHC and GLHIE merge to form

Great Lakes Health Connect

bull MSU Michigan Medicine and Sparrow

Health add their communities

bull GLHC adds

Making Choices Michigan

272018 | 7

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC Services

YEAR 2010 2011 2012 2013 2014 2015 2016 2017 2018

Michigan Health Connect Founded

Referrals Deployed

Direct (Secure Msg)

Deployed

MHC amp GLHIE Merge to

Form GLHC

Immunization Transport Live

Results to EMRs amp Desktops

ACD amp PC Documents

to VIPR

Community Health Record (VIPR)

Launched

MCM Joins GLHC

GLHC ADT Delivery

ACRS ADT Delivery Added

iSpecimenCollaboration

Launched

Immunization Query Live

Quest Lab ResultsTo VIPR

Data amp Analytics

272018 | 8

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 in Review

bull HITRUST certification

bull Continued our infrastructure support for Flint

bull Hosted six regional conferences

bull Community Health Record major upgrade

bull Development and innovation for analytics

bull Successful multi-state exchange of ADT

bull Supported State Innovation Model projects

bull Added Making Choices Michigan

bull Began work on additional product upgrades

272018 | 9

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 Statistics

Community Health Record ndash GLHC VIPR

Accessing

Hospitals 27

PracticesOrganizations 227

Contributing Organizations 260

Unique Patients 93 M

Patient Care Documents

Documents Submitted in 2017 19844

Total documents in VIPR 31621

Document Types 33

272018 | 10

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 Statistics continued

Results delivered 158 M

Immunizations delivered 115 M

Referrals use increased 226250

ADT (event Alerts) 692604

Facilities delivering their ADT to GLHC 102

Direct Addresses (secure messaging) 8219

272018 | 11

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 Happenings

bull Dental Registry

bull Cancer Registry

bull New brand

bull Website updates

bull Query and Retrieve to CHR VIPR

272018 | 12

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

272018 | 13

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Dr Carol Robinson DNP MS BSN RN CHPNreg

Community Coordinator

Making Choices Michigan

272018 | 14

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

bull Community-based 501(c)(3) since 2010 became a wholly-owned subsidiary of Great Lakes Health Connect in 2017

bull Created to address ACP challenges by moving the conversation from healthcare environment to the community at large

bull Vision Foster a community culture where it is acceptable to talk about health care choices including end of life and to respect and honor those choices

bull Mission Encourage and facilitate advance health care planning by the people of West Michigan

272018 | 15

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

4 Pillars of Community ACP

bull Community Engagement amp Collaboration Strategy

bull System for Facilitated Conversations

bull Common Advance Directive Documents

bull Means of Electronic Storage and Retrieval

272018 | 16

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Electronic Storage amp Retrieval

272018 | 17

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

5 Year Growth

5 year total 32787

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 6

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC HISTORY

bull Metro Spectrum amp Trinity in W MI agree to collaborate on health information data sharing

bull Northern Munson Beaumont Lakeland Mercy

amp Borgess join the effort

bull Michigan Health Connect (MHC) formally established

bull Additional providers and participants added across the state

bull Continued growth of MHC staff and technical capabilities

bull MHC and GLHIE merge to form

Great Lakes Health Connect

bull MSU Michigan Medicine and Sparrow

Health add their communities

bull GLHC adds

Making Choices Michigan

272018 | 7

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC Services

YEAR 2010 2011 2012 2013 2014 2015 2016 2017 2018

Michigan Health Connect Founded

Referrals Deployed

Direct (Secure Msg)

Deployed

MHC amp GLHIE Merge to

Form GLHC

Immunization Transport Live

Results to EMRs amp Desktops

ACD amp PC Documents

to VIPR

Community Health Record (VIPR)

Launched

MCM Joins GLHC

GLHC ADT Delivery

ACRS ADT Delivery Added

iSpecimenCollaboration

Launched

Immunization Query Live

Quest Lab ResultsTo VIPR

Data amp Analytics

272018 | 8

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 in Review

bull HITRUST certification

bull Continued our infrastructure support for Flint

bull Hosted six regional conferences

bull Community Health Record major upgrade

bull Development and innovation for analytics

bull Successful multi-state exchange of ADT

bull Supported State Innovation Model projects

bull Added Making Choices Michigan

bull Began work on additional product upgrades

272018 | 9

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 Statistics

Community Health Record ndash GLHC VIPR

Accessing

Hospitals 27

PracticesOrganizations 227

Contributing Organizations 260

Unique Patients 93 M

Patient Care Documents

Documents Submitted in 2017 19844

Total documents in VIPR 31621

Document Types 33

272018 | 10

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 Statistics continued

Results delivered 158 M

Immunizations delivered 115 M

Referrals use increased 226250

ADT (event Alerts) 692604

Facilities delivering their ADT to GLHC 102

Direct Addresses (secure messaging) 8219

272018 | 11

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 Happenings

bull Dental Registry

bull Cancer Registry

bull New brand

bull Website updates

bull Query and Retrieve to CHR VIPR

272018 | 12

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

272018 | 13

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Dr Carol Robinson DNP MS BSN RN CHPNreg

Community Coordinator

Making Choices Michigan

272018 | 14

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

bull Community-based 501(c)(3) since 2010 became a wholly-owned subsidiary of Great Lakes Health Connect in 2017

bull Created to address ACP challenges by moving the conversation from healthcare environment to the community at large

bull Vision Foster a community culture where it is acceptable to talk about health care choices including end of life and to respect and honor those choices

bull Mission Encourage and facilitate advance health care planning by the people of West Michigan

272018 | 15

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

4 Pillars of Community ACP

bull Community Engagement amp Collaboration Strategy

bull System for Facilitated Conversations

bull Common Advance Directive Documents

bull Means of Electronic Storage and Retrieval

272018 | 16

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Electronic Storage amp Retrieval

272018 | 17

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

5 Year Growth

5 year total 32787

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 7

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC Services

YEAR 2010 2011 2012 2013 2014 2015 2016 2017 2018

Michigan Health Connect Founded

Referrals Deployed

Direct (Secure Msg)

Deployed

MHC amp GLHIE Merge to

Form GLHC

Immunization Transport Live

Results to EMRs amp Desktops

ACD amp PC Documents

to VIPR

Community Health Record (VIPR)

Launched

MCM Joins GLHC

GLHC ADT Delivery

ACRS ADT Delivery Added

iSpecimenCollaboration

Launched

Immunization Query Live

Quest Lab ResultsTo VIPR

Data amp Analytics

272018 | 8

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 in Review

bull HITRUST certification

bull Continued our infrastructure support for Flint

bull Hosted six regional conferences

bull Community Health Record major upgrade

bull Development and innovation for analytics

bull Successful multi-state exchange of ADT

bull Supported State Innovation Model projects

bull Added Making Choices Michigan

bull Began work on additional product upgrades

272018 | 9

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 Statistics

Community Health Record ndash GLHC VIPR

Accessing

Hospitals 27

PracticesOrganizations 227

Contributing Organizations 260

Unique Patients 93 M

Patient Care Documents

Documents Submitted in 2017 19844

Total documents in VIPR 31621

Document Types 33

272018 | 10

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 Statistics continued

Results delivered 158 M

Immunizations delivered 115 M

Referrals use increased 226250

ADT (event Alerts) 692604

Facilities delivering their ADT to GLHC 102

Direct Addresses (secure messaging) 8219

272018 | 11

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 Happenings

bull Dental Registry

bull Cancer Registry

bull New brand

bull Website updates

bull Query and Retrieve to CHR VIPR

272018 | 12

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

272018 | 13

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Dr Carol Robinson DNP MS BSN RN CHPNreg

Community Coordinator

Making Choices Michigan

272018 | 14

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

bull Community-based 501(c)(3) since 2010 became a wholly-owned subsidiary of Great Lakes Health Connect in 2017

bull Created to address ACP challenges by moving the conversation from healthcare environment to the community at large

bull Vision Foster a community culture where it is acceptable to talk about health care choices including end of life and to respect and honor those choices

bull Mission Encourage and facilitate advance health care planning by the people of West Michigan

272018 | 15

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

4 Pillars of Community ACP

bull Community Engagement amp Collaboration Strategy

bull System for Facilitated Conversations

bull Common Advance Directive Documents

bull Means of Electronic Storage and Retrieval

272018 | 16

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Electronic Storage amp Retrieval

272018 | 17

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

5 Year Growth

5 year total 32787

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 8

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 in Review

bull HITRUST certification

bull Continued our infrastructure support for Flint

bull Hosted six regional conferences

bull Community Health Record major upgrade

bull Development and innovation for analytics

bull Successful multi-state exchange of ADT

bull Supported State Innovation Model projects

bull Added Making Choices Michigan

bull Began work on additional product upgrades

272018 | 9

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 Statistics

Community Health Record ndash GLHC VIPR

Accessing

Hospitals 27

PracticesOrganizations 227

Contributing Organizations 260

Unique Patients 93 M

Patient Care Documents

Documents Submitted in 2017 19844

Total documents in VIPR 31621

Document Types 33

272018 | 10

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 Statistics continued

Results delivered 158 M

Immunizations delivered 115 M

Referrals use increased 226250

ADT (event Alerts) 692604

Facilities delivering their ADT to GLHC 102

Direct Addresses (secure messaging) 8219

272018 | 11

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 Happenings

bull Dental Registry

bull Cancer Registry

bull New brand

bull Website updates

bull Query and Retrieve to CHR VIPR

272018 | 12

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

272018 | 13

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Dr Carol Robinson DNP MS BSN RN CHPNreg

Community Coordinator

Making Choices Michigan

272018 | 14

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

bull Community-based 501(c)(3) since 2010 became a wholly-owned subsidiary of Great Lakes Health Connect in 2017

bull Created to address ACP challenges by moving the conversation from healthcare environment to the community at large

bull Vision Foster a community culture where it is acceptable to talk about health care choices including end of life and to respect and honor those choices

bull Mission Encourage and facilitate advance health care planning by the people of West Michigan

272018 | 15

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

4 Pillars of Community ACP

bull Community Engagement amp Collaboration Strategy

bull System for Facilitated Conversations

bull Common Advance Directive Documents

bull Means of Electronic Storage and Retrieval

272018 | 16

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Electronic Storage amp Retrieval

272018 | 17

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

5 Year Growth

5 year total 32787

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 9

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 Statistics

Community Health Record ndash GLHC VIPR

Accessing

Hospitals 27

PracticesOrganizations 227

Contributing Organizations 260

Unique Patients 93 M

Patient Care Documents

Documents Submitted in 2017 19844

Total documents in VIPR 31621

Document Types 33

272018 | 10

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 Statistics continued

Results delivered 158 M

Immunizations delivered 115 M

Referrals use increased 226250

ADT (event Alerts) 692604

Facilities delivering their ADT to GLHC 102

Direct Addresses (secure messaging) 8219

272018 | 11

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 Happenings

bull Dental Registry

bull Cancer Registry

bull New brand

bull Website updates

bull Query and Retrieve to CHR VIPR

272018 | 12

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

272018 | 13

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Dr Carol Robinson DNP MS BSN RN CHPNreg

Community Coordinator

Making Choices Michigan

272018 | 14

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

bull Community-based 501(c)(3) since 2010 became a wholly-owned subsidiary of Great Lakes Health Connect in 2017

bull Created to address ACP challenges by moving the conversation from healthcare environment to the community at large

bull Vision Foster a community culture where it is acceptable to talk about health care choices including end of life and to respect and honor those choices

bull Mission Encourage and facilitate advance health care planning by the people of West Michigan

272018 | 15

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

4 Pillars of Community ACP

bull Community Engagement amp Collaboration Strategy

bull System for Facilitated Conversations

bull Common Advance Directive Documents

bull Means of Electronic Storage and Retrieval

272018 | 16

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Electronic Storage amp Retrieval

272018 | 17

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

5 Year Growth

5 year total 32787

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 10

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2017 Statistics continued

Results delivered 158 M

Immunizations delivered 115 M

Referrals use increased 226250

ADT (event Alerts) 692604

Facilities delivering their ADT to GLHC 102

Direct Addresses (secure messaging) 8219

272018 | 11

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 Happenings

bull Dental Registry

bull Cancer Registry

bull New brand

bull Website updates

bull Query and Retrieve to CHR VIPR

272018 | 12

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

272018 | 13

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Dr Carol Robinson DNP MS BSN RN CHPNreg

Community Coordinator

Making Choices Michigan

272018 | 14

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

bull Community-based 501(c)(3) since 2010 became a wholly-owned subsidiary of Great Lakes Health Connect in 2017

bull Created to address ACP challenges by moving the conversation from healthcare environment to the community at large

bull Vision Foster a community culture where it is acceptable to talk about health care choices including end of life and to respect and honor those choices

bull Mission Encourage and facilitate advance health care planning by the people of West Michigan

272018 | 15

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

4 Pillars of Community ACP

bull Community Engagement amp Collaboration Strategy

bull System for Facilitated Conversations

bull Common Advance Directive Documents

bull Means of Electronic Storage and Retrieval

272018 | 16

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Electronic Storage amp Retrieval

272018 | 17

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

5 Year Growth

5 year total 32787

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 11

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 Happenings

bull Dental Registry

bull Cancer Registry

bull New brand

bull Website updates

bull Query and Retrieve to CHR VIPR

272018 | 12

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

272018 | 13

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Dr Carol Robinson DNP MS BSN RN CHPNreg

Community Coordinator

Making Choices Michigan

272018 | 14

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

bull Community-based 501(c)(3) since 2010 became a wholly-owned subsidiary of Great Lakes Health Connect in 2017

bull Created to address ACP challenges by moving the conversation from healthcare environment to the community at large

bull Vision Foster a community culture where it is acceptable to talk about health care choices including end of life and to respect and honor those choices

bull Mission Encourage and facilitate advance health care planning by the people of West Michigan

272018 | 15

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

4 Pillars of Community ACP

bull Community Engagement amp Collaboration Strategy

bull System for Facilitated Conversations

bull Common Advance Directive Documents

bull Means of Electronic Storage and Retrieval

272018 | 16

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Electronic Storage amp Retrieval

272018 | 17

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

5 Year Growth

5 year total 32787

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 12

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

272018 | 13

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Dr Carol Robinson DNP MS BSN RN CHPNreg

Community Coordinator

Making Choices Michigan

272018 | 14

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

bull Community-based 501(c)(3) since 2010 became a wholly-owned subsidiary of Great Lakes Health Connect in 2017

bull Created to address ACP challenges by moving the conversation from healthcare environment to the community at large

bull Vision Foster a community culture where it is acceptable to talk about health care choices including end of life and to respect and honor those choices

bull Mission Encourage and facilitate advance health care planning by the people of West Michigan

272018 | 15

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

4 Pillars of Community ACP

bull Community Engagement amp Collaboration Strategy

bull System for Facilitated Conversations

bull Common Advance Directive Documents

bull Means of Electronic Storage and Retrieval

272018 | 16

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Electronic Storage amp Retrieval

272018 | 17

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

5 Year Growth

5 year total 32787

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 13

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Dr Carol Robinson DNP MS BSN RN CHPNreg

Community Coordinator

Making Choices Michigan

272018 | 14

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

bull Community-based 501(c)(3) since 2010 became a wholly-owned subsidiary of Great Lakes Health Connect in 2017

bull Created to address ACP challenges by moving the conversation from healthcare environment to the community at large

bull Vision Foster a community culture where it is acceptable to talk about health care choices including end of life and to respect and honor those choices

bull Mission Encourage and facilitate advance health care planning by the people of West Michigan

272018 | 15

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

4 Pillars of Community ACP

bull Community Engagement amp Collaboration Strategy

bull System for Facilitated Conversations

bull Common Advance Directive Documents

bull Means of Electronic Storage and Retrieval

272018 | 16

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Electronic Storage amp Retrieval

272018 | 17

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

5 Year Growth

5 year total 32787

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 14

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Making Choices Michigan

bull Community-based 501(c)(3) since 2010 became a wholly-owned subsidiary of Great Lakes Health Connect in 2017

bull Created to address ACP challenges by moving the conversation from healthcare environment to the community at large

bull Vision Foster a community culture where it is acceptable to talk about health care choices including end of life and to respect and honor those choices

bull Mission Encourage and facilitate advance health care planning by the people of West Michigan

272018 | 15

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

4 Pillars of Community ACP

bull Community Engagement amp Collaboration Strategy

bull System for Facilitated Conversations

bull Common Advance Directive Documents

bull Means of Electronic Storage and Retrieval

272018 | 16

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Electronic Storage amp Retrieval

272018 | 17

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

5 Year Growth

5 year total 32787

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 15

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

4 Pillars of Community ACP

bull Community Engagement amp Collaboration Strategy

bull System for Facilitated Conversations

bull Common Advance Directive Documents

bull Means of Electronic Storage and Retrieval

272018 | 16

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Electronic Storage amp Retrieval

272018 | 17

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

5 Year Growth

5 year total 32787

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 16

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Electronic Storage amp Retrieval

272018 | 17

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

5 Year Growth

5 year total 32787

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 17

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

5 Year Growth

5 year total 32787

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 18

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Introduction

Kate Meyer

Development Director

Great Lakes Heath Connect amp

Making Choices Michigan

ldquoInspiring philanthropic support of both organizations to enhance the patient experience improve health outcomes and reduce healthcare costs across the communities we serverdquo

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 19

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Whatrsquos next

1 Continue to support and grow the community-based model in West Michigan

2 Expand to other communities across the state

3 Collaborate with new partners

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 20

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

More Information

bull wwwmakingchoicesmichiganorg

bull Facebook

bull LinkedIn

bull Twitter

bull (616) 421-4840

272018 | 21

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Solution amp Service Updates

272018 | 22

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Spectrum Health + GLHCReferral Community

bull Referrals sent to Spectrum Health will not be lsquocompletedrsquo until after the patientrsquos visit

bull This will allow for communication via GLHC messaging with Spectrum Health throughout the referral process

Questions

referralspectrumhealthorg

272018 | 23

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

NEW VIPR Contributors

OrganizationInformation Types

Admit

Disch

Transfer

Care PlansContinuity of

Care Docs

Results

Laboratory

Answer Health On Demand 11917

Cadillac Family Physicians PC 12417

Family Medical Center of Michigan - Adrian 11617 11617

Family Medical Center of Michigan -

Carleton11617 11617

Family Medical Center of Michigan ndash

Monroe (905 N Macomb St)11617 11617

Family Medical Center of Michigan - Monroe

(1085 N Macomb St)11617 11617

Family Medical Center of Michigan -

Southgate11617 11617

Family Medical Center of Michigan -

Temperance11617 11617

272018 | 24

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

NEW VIPR Contributors

OrganizationInformation

Types

Action

Plans

Admit

Disch

Transfer

Advance

Care Docs

Results

Labs

Results

Radiology

Results

Transcrip

tion

Family Practice of Cadillac 12417

Ingham Health Plan

Corporation111017

Little Traverse Primary Care -

Harbor Springs12417

McLaren Caro Region Hospital 111017 111017 111017 11018

Mercy Health Physician

Partners - Harbour Pointe

Medical Associates

112717

Priority Health 111717 111717

272018 | 25

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Contributing to VIPR through Quest

New in DecemberJanuary

bull Cadillac Family Physicians

bull Family Practice of Cadillac

bull Gregory P Lambourne MD

bull Little Traverse Primary Care (2 locations)

bull Purushottam Naik MD

bull Wendy B Lawton MD

bull Northwest Michigan Health Services Inc (4 sites)

272018 | 26

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Referral Application Upgrade

272018 | 27

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Business Updates

272018 | 28

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Tackling storage and access to advance care planning documents

272018 | 29

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC Teams

1 Leadership

2 Project Managers and Solution Specialists

3 Integration + Infrastructure

4 Support Team

5 Business Development

bull Marketing + Communication

bull Account Managers + Implementation Consultants

bull Analysts

272018 | 30

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Community Resources and Medical Practices

Post-Acute Care and Facilities

Consulting + Training

bull Mary Graham ndash Northern Michigan

bull Bryan Bulock ndash Mid Michigan

bull Carrie Strom ndash West Michigan

bull Katrina Khouri ndash Thumb area

bull Vacancy ndash Metro area

bull George Bosnjak - Statewide

bull Chris Ford - Statewide

bull Greg Cavanaugh ndash Metro Detroit

272018 | 31

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Meaningful Work

bull Administrative Support Specialist

bull Security Operations Analyst

bull Systems Administrator

Full and current list at

wwwgl-hcorgaboutcareers

272018 | 32

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 GLHC Events

bull 2 Summits (full day conference)

bull 3 Seminars (half day meeting)

bull Focused on engaging with each region in Michigan uniquely

bull Offer Solution training and education

bull Facilitate networking and collaboration

272018 | 33

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 VUM Schedule

bull March 21 ndash REGISTER

bull May 9 ndash REGISTER

bull June 20

bull September 12

bull October 24

bull December 5

Taking topic suggestions

272018 | 22

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Spectrum Health + GLHCReferral Community

bull Referrals sent to Spectrum Health will not be lsquocompletedrsquo until after the patientrsquos visit

bull This will allow for communication via GLHC messaging with Spectrum Health throughout the referral process

Questions

referralspectrumhealthorg

272018 | 23

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

NEW VIPR Contributors

OrganizationInformation Types

Admit

Disch

Transfer

Care PlansContinuity of

Care Docs

Results

Laboratory

Answer Health On Demand 11917

Cadillac Family Physicians PC 12417

Family Medical Center of Michigan - Adrian 11617 11617

Family Medical Center of Michigan -

Carleton11617 11617

Family Medical Center of Michigan ndash

Monroe (905 N Macomb St)11617 11617

Family Medical Center of Michigan - Monroe

(1085 N Macomb St)11617 11617

Family Medical Center of Michigan -

Southgate11617 11617

Family Medical Center of Michigan -

Temperance11617 11617

272018 | 24

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

NEW VIPR Contributors

OrganizationInformation

Types

Action

Plans

Admit

Disch

Transfer

Advance

Care Docs

Results

Labs

Results

Radiology

Results

Transcrip

tion

Family Practice of Cadillac 12417

Ingham Health Plan

Corporation111017

Little Traverse Primary Care -

Harbor Springs12417

McLaren Caro Region Hospital 111017 111017 111017 11018

Mercy Health Physician

Partners - Harbour Pointe

Medical Associates

112717

Priority Health 111717 111717

272018 | 25

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Contributing to VIPR through Quest

New in DecemberJanuary

bull Cadillac Family Physicians

bull Family Practice of Cadillac

bull Gregory P Lambourne MD

bull Little Traverse Primary Care (2 locations)

bull Purushottam Naik MD

bull Wendy B Lawton MD

bull Northwest Michigan Health Services Inc (4 sites)

272018 | 26

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Referral Application Upgrade

272018 | 27

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Business Updates

272018 | 28

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Tackling storage and access to advance care planning documents

272018 | 29

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC Teams

1 Leadership

2 Project Managers and Solution Specialists

3 Integration + Infrastructure

4 Support Team

5 Business Development

bull Marketing + Communication

bull Account Managers + Implementation Consultants

bull Analysts

272018 | 30

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Community Resources and Medical Practices

Post-Acute Care and Facilities

Consulting + Training

bull Mary Graham ndash Northern Michigan

bull Bryan Bulock ndash Mid Michigan

bull Carrie Strom ndash West Michigan

bull Katrina Khouri ndash Thumb area

bull Vacancy ndash Metro area

bull George Bosnjak - Statewide

bull Chris Ford - Statewide

bull Greg Cavanaugh ndash Metro Detroit

272018 | 31

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Meaningful Work

bull Administrative Support Specialist

bull Security Operations Analyst

bull Systems Administrator

Full and current list at

wwwgl-hcorgaboutcareers

272018 | 32

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 GLHC Events

bull 2 Summits (full day conference)

bull 3 Seminars (half day meeting)

bull Focused on engaging with each region in Michigan uniquely

bull Offer Solution training and education

bull Facilitate networking and collaboration

272018 | 33

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 VUM Schedule

bull March 21 ndash REGISTER

bull May 9 ndash REGISTER

bull June 20

bull September 12

bull October 24

bull December 5

Taking topic suggestions

272018 | 23

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

NEW VIPR Contributors

OrganizationInformation Types

Admit

Disch

Transfer

Care PlansContinuity of

Care Docs

Results

Laboratory

Answer Health On Demand 11917

Cadillac Family Physicians PC 12417

Family Medical Center of Michigan - Adrian 11617 11617

Family Medical Center of Michigan -

Carleton11617 11617

Family Medical Center of Michigan ndash

Monroe (905 N Macomb St)11617 11617

Family Medical Center of Michigan - Monroe

(1085 N Macomb St)11617 11617

Family Medical Center of Michigan -

Southgate11617 11617

Family Medical Center of Michigan -

Temperance11617 11617

272018 | 24

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

NEW VIPR Contributors

OrganizationInformation

Types

Action

Plans

Admit

Disch

Transfer

Advance

Care Docs

Results

Labs

Results

Radiology

Results

Transcrip

tion

Family Practice of Cadillac 12417

Ingham Health Plan

Corporation111017

Little Traverse Primary Care -

Harbor Springs12417

McLaren Caro Region Hospital 111017 111017 111017 11018

Mercy Health Physician

Partners - Harbour Pointe

Medical Associates

112717

Priority Health 111717 111717

272018 | 25

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Contributing to VIPR through Quest

New in DecemberJanuary

bull Cadillac Family Physicians

bull Family Practice of Cadillac

bull Gregory P Lambourne MD

bull Little Traverse Primary Care (2 locations)

bull Purushottam Naik MD

bull Wendy B Lawton MD

bull Northwest Michigan Health Services Inc (4 sites)

272018 | 26

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Referral Application Upgrade

272018 | 27

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Business Updates

272018 | 28

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Tackling storage and access to advance care planning documents

272018 | 29

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC Teams

1 Leadership

2 Project Managers and Solution Specialists

3 Integration + Infrastructure

4 Support Team

5 Business Development

bull Marketing + Communication

bull Account Managers + Implementation Consultants

bull Analysts

272018 | 30

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Community Resources and Medical Practices

Post-Acute Care and Facilities

Consulting + Training

bull Mary Graham ndash Northern Michigan

bull Bryan Bulock ndash Mid Michigan

bull Carrie Strom ndash West Michigan

bull Katrina Khouri ndash Thumb area

bull Vacancy ndash Metro area

bull George Bosnjak - Statewide

bull Chris Ford - Statewide

bull Greg Cavanaugh ndash Metro Detroit

272018 | 31

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Meaningful Work

bull Administrative Support Specialist

bull Security Operations Analyst

bull Systems Administrator

Full and current list at

wwwgl-hcorgaboutcareers

272018 | 32

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 GLHC Events

bull 2 Summits (full day conference)

bull 3 Seminars (half day meeting)

bull Focused on engaging with each region in Michigan uniquely

bull Offer Solution training and education

bull Facilitate networking and collaboration

272018 | 33

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 VUM Schedule

bull March 21 ndash REGISTER

bull May 9 ndash REGISTER

bull June 20

bull September 12

bull October 24

bull December 5

Taking topic suggestions

272018 | 24

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

NEW VIPR Contributors

OrganizationInformation

Types

Action

Plans

Admit

Disch

Transfer

Advance

Care Docs

Results

Labs

Results

Radiology

Results

Transcrip

tion

Family Practice of Cadillac 12417

Ingham Health Plan

Corporation111017

Little Traverse Primary Care -

Harbor Springs12417

McLaren Caro Region Hospital 111017 111017 111017 11018

Mercy Health Physician

Partners - Harbour Pointe

Medical Associates

112717

Priority Health 111717 111717

272018 | 25

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Contributing to VIPR through Quest

New in DecemberJanuary

bull Cadillac Family Physicians

bull Family Practice of Cadillac

bull Gregory P Lambourne MD

bull Little Traverse Primary Care (2 locations)

bull Purushottam Naik MD

bull Wendy B Lawton MD

bull Northwest Michigan Health Services Inc (4 sites)

272018 | 26

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Referral Application Upgrade

272018 | 27

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Business Updates

272018 | 28

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Tackling storage and access to advance care planning documents

272018 | 29

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC Teams

1 Leadership

2 Project Managers and Solution Specialists

3 Integration + Infrastructure

4 Support Team

5 Business Development

bull Marketing + Communication

bull Account Managers + Implementation Consultants

bull Analysts

272018 | 30

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Community Resources and Medical Practices

Post-Acute Care and Facilities

Consulting + Training

bull Mary Graham ndash Northern Michigan

bull Bryan Bulock ndash Mid Michigan

bull Carrie Strom ndash West Michigan

bull Katrina Khouri ndash Thumb area

bull Vacancy ndash Metro area

bull George Bosnjak - Statewide

bull Chris Ford - Statewide

bull Greg Cavanaugh ndash Metro Detroit

272018 | 31

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Meaningful Work

bull Administrative Support Specialist

bull Security Operations Analyst

bull Systems Administrator

Full and current list at

wwwgl-hcorgaboutcareers

272018 | 32

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 GLHC Events

bull 2 Summits (full day conference)

bull 3 Seminars (half day meeting)

bull Focused on engaging with each region in Michigan uniquely

bull Offer Solution training and education

bull Facilitate networking and collaboration

272018 | 33

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 VUM Schedule

bull March 21 ndash REGISTER

bull May 9 ndash REGISTER

bull June 20

bull September 12

bull October 24

bull December 5

Taking topic suggestions

272018 | 25

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Contributing to VIPR through Quest

New in DecemberJanuary

bull Cadillac Family Physicians

bull Family Practice of Cadillac

bull Gregory P Lambourne MD

bull Little Traverse Primary Care (2 locations)

bull Purushottam Naik MD

bull Wendy B Lawton MD

bull Northwest Michigan Health Services Inc (4 sites)

272018 | 26

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Referral Application Upgrade

272018 | 27

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Business Updates

272018 | 28

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Tackling storage and access to advance care planning documents

272018 | 29

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC Teams

1 Leadership

2 Project Managers and Solution Specialists

3 Integration + Infrastructure

4 Support Team

5 Business Development

bull Marketing + Communication

bull Account Managers + Implementation Consultants

bull Analysts

272018 | 30

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Community Resources and Medical Practices

Post-Acute Care and Facilities

Consulting + Training

bull Mary Graham ndash Northern Michigan

bull Bryan Bulock ndash Mid Michigan

bull Carrie Strom ndash West Michigan

bull Katrina Khouri ndash Thumb area

bull Vacancy ndash Metro area

bull George Bosnjak - Statewide

bull Chris Ford - Statewide

bull Greg Cavanaugh ndash Metro Detroit

272018 | 31

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Meaningful Work

bull Administrative Support Specialist

bull Security Operations Analyst

bull Systems Administrator

Full and current list at

wwwgl-hcorgaboutcareers

272018 | 32

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 GLHC Events

bull 2 Summits (full day conference)

bull 3 Seminars (half day meeting)

bull Focused on engaging with each region in Michigan uniquely

bull Offer Solution training and education

bull Facilitate networking and collaboration

272018 | 33

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 VUM Schedule

bull March 21 ndash REGISTER

bull May 9 ndash REGISTER

bull June 20

bull September 12

bull October 24

bull December 5

Taking topic suggestions

272018 | 26

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Referral Application Upgrade

272018 | 27

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Business Updates

272018 | 28

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Tackling storage and access to advance care planning documents

272018 | 29

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC Teams

1 Leadership

2 Project Managers and Solution Specialists

3 Integration + Infrastructure

4 Support Team

5 Business Development

bull Marketing + Communication

bull Account Managers + Implementation Consultants

bull Analysts

272018 | 30

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Community Resources and Medical Practices

Post-Acute Care and Facilities

Consulting + Training

bull Mary Graham ndash Northern Michigan

bull Bryan Bulock ndash Mid Michigan

bull Carrie Strom ndash West Michigan

bull Katrina Khouri ndash Thumb area

bull Vacancy ndash Metro area

bull George Bosnjak - Statewide

bull Chris Ford - Statewide

bull Greg Cavanaugh ndash Metro Detroit

272018 | 31

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Meaningful Work

bull Administrative Support Specialist

bull Security Operations Analyst

bull Systems Administrator

Full and current list at

wwwgl-hcorgaboutcareers

272018 | 32

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 GLHC Events

bull 2 Summits (full day conference)

bull 3 Seminars (half day meeting)

bull Focused on engaging with each region in Michigan uniquely

bull Offer Solution training and education

bull Facilitate networking and collaboration

272018 | 33

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 VUM Schedule

bull March 21 ndash REGISTER

bull May 9 ndash REGISTER

bull June 20

bull September 12

bull October 24

bull December 5

Taking topic suggestions

272018 | 27

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Business Updates

272018 | 28

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Tackling storage and access to advance care planning documents

272018 | 29

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC Teams

1 Leadership

2 Project Managers and Solution Specialists

3 Integration + Infrastructure

4 Support Team

5 Business Development

bull Marketing + Communication

bull Account Managers + Implementation Consultants

bull Analysts

272018 | 30

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Community Resources and Medical Practices

Post-Acute Care and Facilities

Consulting + Training

bull Mary Graham ndash Northern Michigan

bull Bryan Bulock ndash Mid Michigan

bull Carrie Strom ndash West Michigan

bull Katrina Khouri ndash Thumb area

bull Vacancy ndash Metro area

bull George Bosnjak - Statewide

bull Chris Ford - Statewide

bull Greg Cavanaugh ndash Metro Detroit

272018 | 31

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Meaningful Work

bull Administrative Support Specialist

bull Security Operations Analyst

bull Systems Administrator

Full and current list at

wwwgl-hcorgaboutcareers

272018 | 32

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 GLHC Events

bull 2 Summits (full day conference)

bull 3 Seminars (half day meeting)

bull Focused on engaging with each region in Michigan uniquely

bull Offer Solution training and education

bull Facilitate networking and collaboration

272018 | 33

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 VUM Schedule

bull March 21 ndash REGISTER

bull May 9 ndash REGISTER

bull June 20

bull September 12

bull October 24

bull December 5

Taking topic suggestions

272018 | 28

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Tackling storage and access to advance care planning documents

272018 | 29

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC Teams

1 Leadership

2 Project Managers and Solution Specialists

3 Integration + Infrastructure

4 Support Team

5 Business Development

bull Marketing + Communication

bull Account Managers + Implementation Consultants

bull Analysts

272018 | 30

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Community Resources and Medical Practices

Post-Acute Care and Facilities

Consulting + Training

bull Mary Graham ndash Northern Michigan

bull Bryan Bulock ndash Mid Michigan

bull Carrie Strom ndash West Michigan

bull Katrina Khouri ndash Thumb area

bull Vacancy ndash Metro area

bull George Bosnjak - Statewide

bull Chris Ford - Statewide

bull Greg Cavanaugh ndash Metro Detroit

272018 | 31

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Meaningful Work

bull Administrative Support Specialist

bull Security Operations Analyst

bull Systems Administrator

Full and current list at

wwwgl-hcorgaboutcareers

272018 | 32

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 GLHC Events

bull 2 Summits (full day conference)

bull 3 Seminars (half day meeting)

bull Focused on engaging with each region in Michigan uniquely

bull Offer Solution training and education

bull Facilitate networking and collaboration

272018 | 33

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 VUM Schedule

bull March 21 ndash REGISTER

bull May 9 ndash REGISTER

bull June 20

bull September 12

bull October 24

bull December 5

Taking topic suggestions

272018 | 29

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

GLHC Teams

1 Leadership

2 Project Managers and Solution Specialists

3 Integration + Infrastructure

4 Support Team

5 Business Development

bull Marketing + Communication

bull Account Managers + Implementation Consultants

bull Analysts

272018 | 30

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Community Resources and Medical Practices

Post-Acute Care and Facilities

Consulting + Training

bull Mary Graham ndash Northern Michigan

bull Bryan Bulock ndash Mid Michigan

bull Carrie Strom ndash West Michigan

bull Katrina Khouri ndash Thumb area

bull Vacancy ndash Metro area

bull George Bosnjak - Statewide

bull Chris Ford - Statewide

bull Greg Cavanaugh ndash Metro Detroit

272018 | 31

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Meaningful Work

bull Administrative Support Specialist

bull Security Operations Analyst

bull Systems Administrator

Full and current list at

wwwgl-hcorgaboutcareers

272018 | 32

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 GLHC Events

bull 2 Summits (full day conference)

bull 3 Seminars (half day meeting)

bull Focused on engaging with each region in Michigan uniquely

bull Offer Solution training and education

bull Facilitate networking and collaboration

272018 | 33

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 VUM Schedule

bull March 21 ndash REGISTER

bull May 9 ndash REGISTER

bull June 20

bull September 12

bull October 24

bull December 5

Taking topic suggestions

272018 | 30

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Community Resources and Medical Practices

Post-Acute Care and Facilities

Consulting + Training

bull Mary Graham ndash Northern Michigan

bull Bryan Bulock ndash Mid Michigan

bull Carrie Strom ndash West Michigan

bull Katrina Khouri ndash Thumb area

bull Vacancy ndash Metro area

bull George Bosnjak - Statewide

bull Chris Ford - Statewide

bull Greg Cavanaugh ndash Metro Detroit

272018 | 31

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Meaningful Work

bull Administrative Support Specialist

bull Security Operations Analyst

bull Systems Administrator

Full and current list at

wwwgl-hcorgaboutcareers

272018 | 32

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 GLHC Events

bull 2 Summits (full day conference)

bull 3 Seminars (half day meeting)

bull Focused on engaging with each region in Michigan uniquely

bull Offer Solution training and education

bull Facilitate networking and collaboration

272018 | 33

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 VUM Schedule

bull March 21 ndash REGISTER

bull May 9 ndash REGISTER

bull June 20

bull September 12

bull October 24

bull December 5

Taking topic suggestions

272018 | 31

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Meaningful Work

bull Administrative Support Specialist

bull Security Operations Analyst

bull Systems Administrator

Full and current list at

wwwgl-hcorgaboutcareers

272018 | 32

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 GLHC Events

bull 2 Summits (full day conference)

bull 3 Seminars (half day meeting)

bull Focused on engaging with each region in Michigan uniquely

bull Offer Solution training and education

bull Facilitate networking and collaboration

272018 | 33

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 VUM Schedule

bull March 21 ndash REGISTER

bull May 9 ndash REGISTER

bull June 20

bull September 12

bull October 24

bull December 5

Taking topic suggestions

272018 | 32

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 GLHC Events

bull 2 Summits (full day conference)

bull 3 Seminars (half day meeting)

bull Focused on engaging with each region in Michigan uniquely

bull Offer Solution training and education

bull Facilitate networking and collaboration

272018 | 33

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 VUM Schedule

bull March 21 ndash REGISTER

bull May 9 ndash REGISTER

bull June 20

bull September 12

bull October 24

bull December 5

Taking topic suggestions

272018 | 33

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

2018 VUM Schedule

bull March 21 ndash REGISTER

bull May 9 ndash REGISTER

bull June 20

bull September 12

bull October 24

bull December 5

Taking topic suggestions

272018 | 34

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Share amp Connect

bull Meeting Survey

bull Infogl-hcorg

bull Supportgl-hcorg

bull Weekly Referral Update Emailbull httpbitly2s4xtMf

bull Monthly GLHC Newsletter ndash The Interfacebull wwwgl-hcorgwhats-happeningglhc-newsletters

272018 | 35

Creating Care Connected CommunitiesVUM ndash Feb 7 2018

Thank you