2018 Employee Benefits Overview

This guide is designed to provide a general overview of your benefits at Forward Air. It is not a contract or an official interpretation of the benefit plans. For more detailed information, please refer to your summary plan descriptions or the legal plan documents. A copy of our Summary Plan Description (SPD) and all Annual Notices can be found by visiting , the CST Intranet, and by request to Human Resources. Should any questions or conflicts arise, the plan documents will be the final authority in determining your benefits. Forward Air reserves the right to modify or discontinue the plans at any time.

This document was prepared exclusively for full-time employees of Forward Air. Unauthorized reproduction is strictly prohibited.

Benefit plans are effective on the 1st day of the month following 60 days of service for newly hired employees. Changes made during Open Enrollment are effective the following January 1st.

If you have any questions about your benefits at Forward Air, please contact Human Resources at (423) 636-7041 or (423) 636-7096.

Medical Benefits .......................................... 3Medical Benefits Charts ........................... 4-5Flexible Spending Account .......................... 6Telephonic Medical Services ....................... 7LiveWell Wellness Plan ............................. 8-9Vision Benefits .......................................... 10Dental Benefits .......................................... 11Life and Disability Products ...................... 12Other Voluntary Products .......................... 13Employee Assistance Program .................. 14Employee Stock Purchase Program ......... 14401(k) Retirement Plan .............................. 15Annual Notices ......................................... 16

What’s Inside

Need help deciding which benefits to elect?

This year we are introducing, ALEX®, the official Forward Air benefits counselor, who will walk you through the process of picking your best benefits, and provides easy-to-understand explanations for any questions you might have along the way.

With ALEX, you’ll receive personalized, confidential benefits guidance, which you can access on any computer, tablet, or smartphone.

Before you make your enrollment decisions, let ALEX help you find the plans that make the most sense for you. Prepare to make the best benefits decisions this year!

www.myalex.com/forwardair/2018

ENROLLMENT CHANGES

Changes to your enrollment may be made annually during Open Enrollment each year. Mid-year changes may be made for qualifying events such as marriage/divorce, birth/adoption, death, change in job status of yourself and/or your spouse, and or change in Medicaid/CHIP eligibility.

All changes must be made within 30 days (with the exception of Medicaid/CHIP, within 60 days) of your qualifying event. You must complete a “Life Change Enrollment” on or the CST Intranet immediately when you experience a qualifying event.

To change benefits during Open Enrollment or if you experience a qualifying event, visit or the CST Intranet.

SECTION 125 PLAN PREMIUM CONVERSION

Section 125 Premium Conversion Plan lets you exclude your Medical, Dental and Vision premiums from your taxable income, meaning your premiums will come out of your income pre-tax. This lowers your taxable income. By default, your premiums will be deducted pre-tax, increasing your take-home pay anywhere from a couple hundred dollars to a thousand or more annually.

You may elect to have your premiums deducted after-tax. If you wish to have your premiums deducted after-tax, please contact Human Resources.

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Forward Air offers two medical plan options to full-time employees, Option 1 or Option 2, through CIGNA’s Open Access Plus PPO Plan. Regardless of the plan you choose, preventive/wellness visits and tests are 100% covered. You may compare these plans further on pages 4 and 5. To receive the maximum benefit from your PPO Plans (Preferred Provider Organization), make sure your provider is a member of the CIGNA network. PPO Plans offer flexibility to go to any provider you choose and you are not required to select a Primary Care Physician (PCP). However, anytime you select an in-network physician or facility, you will benefit from negotiated pricing and higher benefit levels. In-network providers will also file your claims for you. If you select an out-of-network physician or facility, you will be subject to higher deductibles and reduced benefit levels. You will be responsible for a larger percentage of the charges, plus any amount the provider charges over the usual and customary rate. It is to your advantage to use an in-network provider whenever possible. To find an in-network provider near you, go to www.cigna.com and click on the “Find a Doctor” tab. Select through the “if your insurance plan is offered through work or school...” directory and then type in your city and state or physician name, choose your plan and physician type then click search. Please be sure to consult either the online directory or CIGNA customer service to confirm that your provider participates in the network. You can also create a login and access the directory through www.mycigna.com to receive up-to-the-minute information on your personal benefit account. At www.mycigna.com, you can verify out-of-pocket spending, amounts contributed towards your deductible, find physicians in your area, and more. MEDICAL COVERAGE FOR SPOUSES. If your spouse is employed and has medical insurance coverage available through their employer, your spouse must enroll in their employer’s group medical coverage as their primary coverage in order to be eligible to enroll in Forward Air’s medical plan as secondary coverage. Please be aware that spousal coverage may be verified with your spouse’s employer prior to enrollment.PHARMACY BENEFITS. Cigna Home Delivery Pharmacy offers a number of advantages, including getting a three-month supply of medication at one time, and having it delivered directly to your home at no additional cost. With one phone call, you can request a prescription through Cigna Home Delivery Pharmacy. It’s easy to refill your prescription through Cigna’s 24-hour interactive voice response (IVR) system, by mail or online at www.mycigna.com. Cigna Home Delivery Pharmacy also offers programs to help you stay on track with your medication such as refill reminders and prescription renewal notices in case you forget to order your medication.To switch your current prescriptions call (800) 285-4812.

Medical BenefitsCigna1-800-244-6224www.cigna.com or www.mycigna.comGroup Number: 3317056

Weekly Premiums

Option 1 Option 2Ded $1,500 / $3,000Out-of-Pocket Max

$4,000 / $8,000

Ded $2,500 / $5,000Out-of-Pocket Max

$2,500 / $5000Wellness Rates Wellness Rates

Employee Only $28.58 $7.89Emp + Spouse

Both Participate $93.37 $33.85Emp Only Participates $115.91 $49.84Spouse Only Participates $130.93 $60.50

Emp + Child(ren) $80.77 $31.55Family

Both Participate $101.15 $38.65Emp Only Participates $123.69 $54.64Spouse Only Participates $138.73 $65.30

Non-Wellness Rates

Non-Wellness Rates

Employee Only $70.00 $33.33Emp + Spouse $162.50 $73.02Emp + Child(ren) $122.19 $59.59Family $170.29 $81.29

Not sure which option to choose?

Talk to my friend ALEX!

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MEDICAL BENEFITS - Option 1 - $1,500 Deductible IN-NETWORK OUT-OF-NETWORK

Calendar Year DeductibleIndividual/Family $1,500 / $3,000 $3,000 / $6,000Out-of-Pocket MaximumIndividual/Family $4,000 / $8,000 n/aLifetime Maximum unlimited unlimitedSERVICES RECEIVED AT A PRACTITIONER’S OFFICEOffice Visit $25 copay PCP/$40 copay Specialist 50% after deductibleOffice Surgery 80%, no deductible 50% after deductibleRoutine Diagnostic Services and Advanced Radiological ImagingProcessed in Physician’s Office

no additional charge after copay 50% after deductible

Routine Preventive Care no charge, no deductible 50% after deductibleSERVICES RECEIVED AT A FACILITYInpatient Hospital Services 80% after deductible 50% after deductibleOutpatient Facility Services 80%, no deductible 50% after deductibleRoutine Diagnostic Services and Advanced Radiological ImagingProcessed in Facility (outpatient hospital or lab)Processed in Emergency Room/Urgent Care Facility or as part of ER visit

80% after deductible80%, no deductible

50% after deductiblesame as in-network if true emergency,

otherwise 50% after deductible

Emergency Care Services $150 ER copay then 80%, no deductible, waived if admitted

same as in-network if true emergency, otherwise 50% after deductible

Urgent Care Facility $25 copay, waived if admitted same as in-network if true emergency, otherwise 50% after deductible

Skilled Nursing, Rehab and Sub-Acute Facilities (limited to 60 days per calendar year combined) 80% after deductible 50% after deductible

BENEFITS FOR OTHER COVERED SERVICESDurable Medical Equipment, External Prosthetic Appliances 80% after deductible 50% after deductible

Home Health Care (limited to 16 hours per day, no limit on number of days) 80% after deductible 50% after deductible

Ambulance 80%, no deductible same as in-network if true emergency, otherwise 50% after deductible

Rehabilitation Therapy (includes cardiac, physical, speech, occupational, pulmonary and cognitive)

No charge after PCP or Specialist office visit copay 50% after deductible

Chiropractic Care $25 copay 50% after deductibleMental Health and Substance AbuseInpatientOutpatient Office Visits

80% after deductibleNo charge after PCP or Specialist

office visit copay

50% after deductible50% after deductible

PHARMACYPharmacy Deductible n/a n/aRetail (30-day supply)GenericsPreferred BrandsNon-Preferred Brands

$10 copay$35 copay$60 copay

50% after out-of-network pharmacy deductible

Mail Order (90-day supply)GenericsPreferred BrandsNon-Preferred Brands

$20 copay$70 copay

$120 copay

In-network coverage only

* Prior authorization required for some services. Please see your plan document for details.

Medical Benefits Charts

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MEDICAL BENEFITS - Option 2 - $2,500 Deductible IN-NETWORK OUT-OF-NETWORK

Calendar Year DeductibleIndividual/Family $2,500 / $5,000 $5,000 / $10,000Out-of-Pocket MaximumIndividual/Family $2,500 / $5,000 n/aLifetime Maximum unlimited unlimitedSERVICES RECEIVED AT A PRACTITIONER’S OFFICEOffice Visit 100% after deductible 50% after deductibleOffice Surgery 100% after deductible 50% after deductibleRoutine Diagnostic Services and Advanced Radiological ImagingProcessed in Physician’s Office

100% after deductible 50% after deductible

Routine Preventive Care no charge, no deductible 50% after deductibleSERVICES RECEIVED AT A FACILITYInpatient Hospital Services 100% after deductible 50% after deductibleOutpatient Facility Services 100% after deductible 50% after deductibleRoutine Diagnostic Services and Advanced Radiological ImagingProcessed in Facility (outpatient hospital or lab)Processed in Emergency Room/Urgent Care Facility or as part of ER visit

100% after deductible100% after deductible

50% after deductiblesame as in-network if true emergency,

otherwise 50% after deductible

Emergency Care Services 100% after deductible same as in-network if true emergency, otherwise 50% after deductible

Urgent Care Facility 100% after deductible same as in-network if true emergency, otherwise 50% after deductible

Skilled Nursing, Rehab and Sub-Acute Facilities (limited to 60 days per calendar year combined) 100% after deductible 50% after deductible

BENEFITS FOR OTHER COVERED SERVICESDurable Medical Equipment, External Prosthetic Appliances 100% after deductible 50% after deductible

Home Health Care (limited to 16 hours per day, no limit on number of days) 100% after deductible 50% after deductible

Ambulance 100% after deductible same as in-network if true emergency, otherwise 50% after deductible

Rehabilitation Therapy (includes cardiac, physical, speech, occupational, pulmonary and cognitive) 100% after deductible 50% after deductible

Chiropractic Care 100% after deductible 50% after deductibleMental Health and Substance AbuseInpatientOutpatient Office Visits

100% after deductible100% after deductible

50% after deductible50% after deductible

PHARMACYPharmacy Deductible n/a n/aRetail (30-day supply)GenericsPreferred BrandsNon-Preferred Brands

100% after deductible 50% after out-of-network deductible

Mail Order (90-day supply)GenericsPreferred BrandsNon-Preferred Brands

100% after deductible In-network coverage only

* Prior authorization required for some services. Please see your plan document for details.

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Flexible Spending AccountTASC1-800-422-4661www.tasconl ine.comwww.tasconl ine.com/mobi le Mobi le App

Forward Air offers employees the option to defer money on a pre-tax basis for use on approved medical and dependant care expenses. This is NOT insurance. This is simply a way for you to save on your medical (FSA) or daycare expenses (DCA) by setting money aside from your gross income, pre-tax for expenses that you anticipate for the plan year. Enrollment in flexible spending accounts is available only during Open Enrollment each year. No changes can be made during the year except with qualifying events.

Enrollment in flexible spending accounts never continues from year to year; enrollment is required every year in which you wish to participate.

Medical FSA: With the Medical FSA, the total dollar amount set aside for the plan year is eligible for withdrawal from the account on day one of your first payroll deduction towards the account. The minimum medical FSA annual contribution amount is $520 and the maximum is $2,600. You may rollover up to $500 of your elected Medical FSA funds to the following plan year.

Dependent Care Account (DCA): You may elect to set money aside to use for your approved childcare services, provided at a daycare facility, in your home, or in someone else’s residence through a DCA. Certain requirements must be satisfied for the services to be approved for reimbursement. The minimum DCA annual contribution amount is $520 and the maximum is $5,000 per family (if you are head of household or married and file a joint tax return) or $2,550 (if you are married and file a separate tax return).

Please contact TASC customer service or Human Resources for a list of eligible medical and dependant care expenses.

I wonder what ALEX would say?

Pre-Tax Savings Example

Without FSA With FSAGross Monthly Pay: $3,500 $3,500

Pre-Tax ContributionsVision / Dental Expenses $0 -$125Medical Expenses $0 -$75Dependent Care Expenses $0 -$400TOTAL: $0 -$600

Taxable Monthly Income $3,500 $2,900Taxes (federal, state, FICA) -$986 -$802Out-of-Pocket Expenses -$600 $0Monthly Take-home Pay $1,932 $2,098

Net Increase in Take-Home Pay = $166 / mo!

For illustration only. Actual dollar amounts may vary.

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Forward Air is proud to offer Teladoc to all employees and dependents enrolled in the medical plan. Teladoc is a national network of board certified physicians providing telephonic consultations 24/7 when your primary care physician is not available.

Teladoc doctors are U.S. board certified in Internal Medicine, Family Practice, or Pediatrics. They average 15 years practice experience, are licensed in your state, and incorporate Teladoc into their day-to-day practice as a way to provide people with convenient access to quality medical care.

Teladoc does not replace your primary care physician. Teladoc should be used when you need immediate care for non-emergent medical issues. It is an affordable, convenient alternative to urgent care and ER visits.

You can talk with a Teladoc doctor via a phone consult, video consult within the secure member portal, or video consult within the Teladoc mobile app. To request a consult, visit the Teladoc website, log into your account and click “Request a Consult”. You can also call Teladoc to request a consult by phone, or request a consult through the Teladoc mobile app. A doctor will call you back in 16 min, on average.

Prescriptions. Teladoc doctors can prescribe short term medication for a wide range of conditions when medically appropriate. Teladoc doctors do not prescribe substances controlled by the DEA, nontherapeutic and/or certain other drugs which may be harmful because of their potential abuse. When you go to your pharmacy of choice to pick up the prescription, you may use your health/prescription insurance card to help pay for the medication. You will be responsible for the co-pay based on the type of medication and your plan benefits.

Set up your account. Setting up your account is a quick and easy process online. Visit the website and click “Set up account”. Follow the online instructions to provide the necessary information and to complete your medical history.

Once you’ve set up your own account, you may register any dependents. You may register any dependent living in your household even if they are not on Forward Air’s medical plan.

To register your minor dependents log into your account and click “My Family” from the top menu. Eligible dependents will already be listed under the “My Dependents” section. Click the dependent’s name and complete their medical history.

Adult dependents set up their own account by visiting the website and clicking “Set up account”. They should follow the online instructions to provide the necessary information and to complete their medical history.

Telephonic Medical ServicesTeladoc1-800-835-2362www.teladoc.com

Use Teladoc as a convenient alternative to Urgent Care and

ER Visits for non-emergency medical issues - like a cold, sinus

infection, pink eye, and more!

There is no cost to call!

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The Forward Air LiveWELL program offers employees and spouses best-in-class wellness services. Through the LiveWELL program, employees and spouses have access to the latest health and wellness advisors, conversations are completely confidential with certified Lifestyle health coaches, registered nurses, personal trainers and dieticians. You have unlimited access to the Viverae health center during their business hours. Disease management resources are also available, along with tons of updated online wellness content such as Peer challenges and much more! When both you and your covered spouse participate in the LiveWELL program, you pay significantly less in health care premiums.

Who is eligible? Employees in the Forward Air Health Plan and covered spouses in the Health Plan. (Children do not participate.)

What do I have to do? It’s as easy as 1-2-3! There are only a few simple steps to earn the points required to pay the lower wellness participant health plan premiums (listed on page 3). Both employees and covered spouses must complete program requirements in order to pay the lowest health plan rates:

Enroll / Register for the program at www.forwardairlivewell.com.

Complete the required Biometric Screening* and on-line or telephonic Member Health Assessment (MHA) (earns 75 points).

LiveWELL Wellness PlanViverae1-888-848-3723 Viverae Health Center1-877-479-8314 Tol l Freewww.forwardair l ivewel l .com

Earn additional points** throughout the program year by completing various program activities.

* Biometric Screening Events are held on-site at many of our larger locations during the annual screening window (January 1 – March 31).

**For the 2018 premium discount, Wellness Program participants must earn a total of 300 points by November 30, 2017.

**For the 2019 premium discount, Wellness Program participants must earn a total of 300 points by November 30, 2018.

For full program information, including how to register for the program, how to complete the Biometric Screening if you can’t attend an on-site screening event, how to earn the points you’ll need to earn your program incentive (lower health rates) and more, contact the Viverae Health Center at (888) 848-3723 or contact the Forward Air Program Manager at (469) 283-6584, or visit the program website at www.forwardairlivewell.com.

The 2018 LiveWELL Program

Our Program features an incentive program that drives participation and rewards positive health results.

The incentive program is based on an easy-to-track 300-point structure, with requirements including the Member Health Assessment and the Biometric Screening, plus additional engagement through program activities. Members also earn bonus points based on their Health Score.

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2018 Forward Air LiveWELL

Assessments (Required) Point Value

Member Health Assessment (MHA) 25

Biometric Screening 50

Health Metric Bonus Points Point Value

Body Mass Index /

Waist Measurement

BMI: ≤ 25.0 OR 25

Waist Measurement:≤ 35 inches (females)≤ 40 inches (males)

25

Total Cholesterol ≤ 200 mg/dL 25

Blood Pressure Systolic: ≤ 120 mmHg ANDDiastolic: ≤ 80 mmHg 25

GlucoseFasting: ≤ 100 mg/dL ORNon-fasting or unknown: ≤ 140 mg/dL

25

Care (Complete 1 Activity) Point Value

• Preventive Care Compliance -3 exams (if not DM Eligible in previous Plan Year)

• Disease Management Enrolled (if DM eligible in previous plan year)

50

Coaching II Point Value

High Health Score (> 80)Moderate Health Score (60 – 79.9)Low Health Score (<60)

50 each / 50 max25 each / 50 max10 each / 50 max

Tobacco-Free Point Value

Self-Report Tobacco-Free ORTargeted Tobacco Cessation Program Passed 20 each / 20 max

Program Activities Point Value

Targeted Programs 20 each / 60 max

Online Courses 20 each / 60 max

Employer Challenges - Goal Met 25 each / 75 max

Peer Challenges - Participant 10 each / 30 max

250K Steps 25 each / 50 max

Healthy Events Self-Reported / Form Upload AllowedHealthy Events 1. Fitness Center Participation – 12 visits2. 5k Walk/Run/Marathon – 1 event3. Download the app – then award yourself points 4. Success story – upload story 5. Healthy selfie – upload a healthy photo

10 max10 max 10 max10 max10 max

Total Points: 50

Program Goal 300 Points9

Employees do not automatically receive a dental ID card at enrollment. Following effective date of coverage, employees may request ID cards by phone at (800) 223-3104 or by signing in to www.deltadentaltn.com, selecting Consumer Toolkit and following the directions to sign in and request ID cards.

As an employee at Forward Air, your dental benefits are provided through Delta Dental. The Basic Dental Plan ($1,000) is free to employees. Employees may elect to purchase the $1,500 plan as well as coverage for spouse and children.

This plan is a Preferred Provider Organization (PPO) Plan, meaning you can go to any provider that you choose, but you will benefit most from the plan if you use providers that are in the Delta Premier Network. To find out if a provider participates in the network, go to www.deltadentaltn.com and click on “Find a Dentist.” When asked to choose a dental plan, select “Delta Dental PPO.”

The benefit levels are the same both in and out of the network. However, Delta Dental has negotiated charges with in-network providers so you will more than likely pay less if you see an in-network provider. Also, claims forms will be processed and submitted for you by an in-network dentist. If you choose an out-of-network provider, you will be responsible for the difference between the billed charge and the amount that Delta Dental has agreed to pay. You may also have to pay the dentist up front.

If you are thinking of having dental work done that will cost over $300, ask your dentist to request a pre-determination before starting treatment. This will let you know approximately how much the work will cost and what your share of the costs will be. Pre-determination is not a guarantee of benefits.

PLAN BENEFITS IN/OUT-OF-NETWORK

Calendar Year Deductible (Applies to basic and major services only)

$50 per person $150 per family

Calendar Year Maximum*(Does not apply to orthodontic services)

$1,000($1,500 buy up option)

Orthodontic Lifetime Maximum $1,500Diagnostic and Preventive ServicesRoutine Exams, Cleanings, X-Rays, Sealants

100%, no deductible for most services

Basic ServicesFillings, Simple Extractions, Denture and Bridge Repair, Endodontics, Periodontics, Complex Oral Surgery

80% after deductible

Major Restorative ServicesProsthetics, Crowns, Bridges, Dentures, Implants 50% after deductible

Orthodontic Services (to age 19) 50%

WEEKLY PREMIUMSBasic Plan Buy-Up Plan

($1,000 annual max) ($1,500 annual max)

Employee Only No Cost $0.83Employee + Spouse $2.75 $4.54Employee + Child(ren) $4.55 $6.21Family $8.86 $11.70

Dental BenefitsDelta Dental1-800-223-3104www.del tadental tn.comGroup Number: 1809

“Which plan is best for me,” you

ask? What a great question for ALEX!

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The Vision Plan is offered separately and may be purchased regardless of Medical Plan participation. Your vision plan at Forward Air is through UHC Vision. The vision plan also uses a Preferred Provider Organization (PPO).

When you choose a UHC Vision in-network provider or retailer for your annual eye exam, lenses and frames, you are responsible for the copay only. You can have one eye exam each year and new lenses and frames (from UHC’s selection) each year. You may select contact lenses in lieu of lenses and frames once each year. If you choose to see a provider or purchase materials from retailers that are outside of UHC’s network, UHC will only pay up to a certain amount. You are responsible for the difference.

To find providers near you, go to www.myuhcvision.com. Enter your last name, date of birth and zip code; click on “Locate a Provider” and continue by starting a provider search based on your city or zip code.

As an additional benefit, UHC Vision has partnered with several facilities to offer discounts on refractive eye surgery (Lasik). Please see the plan document or contact UHC Vision for more information.

PLAN BENEFITS IN-NETWORK COPAYMENT*

OUT-OF-NETWORK

Maximum Benefit

Exam (every 12 months) $10 $40Lenses (every 12 months)SingleBifocalTrifocalLenticular

$25$25$25$25

$40$60$80$80

You may choose contact lenses in lieu of lenses and frames. Please see the plan document for details and allowances.Frames** (every 12 months) $25 $45Contact Lenses (every 12 months) $25 $125* The in-network copayment will apply once if frames and lenses are purchased at the same time.** Your choice from a wide selection of frames is covered. If you select frames outside of UHC’s covered-in-full selection, you will receive a $50 wholesale allowance at private practice providers or a minimum $130 retail allowance at UHC’s retail chain providers.

WEEKLY PREMIUMSEmployee Only $1.04Family $2.19

1. Go to www.myuhcvision.com2. Log in following the directions

on the site.3. Click on: “Click Here to Print

Vision ID Card”4. This generates a pdf with your

personal benefit information5. Print.

Employees do NOT automatically receive vision cards at enrollment. Here’s

how to print a vision ID card following effective

date of coverage:

Vision BenefitsUHC Vision1-800-638-3120www.myuhcvis ion.comGroup Number: 754152

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BASIC LIFE / AD&D INSURANCE

At Forward Air, Basic Life/Accidental Death and Dismemberment (AD&D) Insurance is a provided benefit at no cost to you through Reliance Standard. The coverage amount is $50,000.

AD&D Insurance pays an additional amount based on a specific list of losses such as loss of life, limb, or sight due to an accident. The principal sum is $50,000. Amounts are subject to age reductions beginning at age 65.

Reliance Standard offers Beneficiary Resource Services and Travel Resources as well. Please check the Reliance Standard website for details.

OPTIONAL LIFE / AD&D INSURANCE

Optional Life/Accidental Death and Dismemberment (AD&D) Insurance is available for you and your dependents through Reliance Standard. Premiums for this voluntary coverage are paid entirely by you on an after-tax payroll deduction basis.

You may elect optional Life/AD&D Insurance for yourself in $50,000 increments to a maximum of $300,000. Amounts are subject to age reductions beginning at age 65. New hires may purchase the full amount without medical approval. During Open Enrollment, employees may purchase $50,000 of coverage, or increase their current election by $50,000, without submitting evidence of insurability.

The cost for Employee Voluntary Life is $0.27 / month / $1,000 of coverage.

Employees may choose between two Dependent Life packages

• $10,000 Spouse and $5,000 Child(ren) coverage for $0.45 / week; or

• $20,000 Spouse and $10,000 Child(ren) coverage for $0.75 / week.

Child(ren) coverage is for those children age 14 days to 26 regardless of student status. Spousal benefits are also subject to age reduction based on the employee’s age. Both packages may be purchased

without evidence of insurability.

Life and Disability Coverage

VOLUNTARY SHORT-TERM DISABILITY INSURANCE*

Short-Term Disability (STD) Insurance pays a portion of your salary if you are unable to work due to a non-work related illness or injury and can help provide support for you and your family should you become temporarily disabled for more than 14 consecutive days. This coverage is provided by Reliance Standard and premiums are paid entirely by you on an after-tax payroll deduction basis.

Your STD benefits are equal to 60% of your base weekly earnings up to a maximum of $400 per week for the Base Plan or up to $1,250 per week for the Buy Up plan if your earnings qualify. Benefits start on the 15th day of consecutive disability and can continue up to 26 weeks. All STD benefits are paid directly to the employee by Reliance Standard.

VOLUNTARY LONG-TERM DISABILITY INSURANCE*

Long-Term Disability (LTD) Insurance can protect your income in case of a long-term injury or illness. This coverage is provided by Reliance Standard and premiums are paid entirely by you on an after-tax payroll deduction basis.

Your LTD benefits are equal to 60% of your base monthly earnings up to $5,000 per month if your earnings qualify and start after you have been deemed disabled for 180 days. LTD benefits can be payable up to five years depending on your age. All LTD benefits are paid directly to the employee by Reliance Standard.

* Disability benefits are offset by any disability or retirement income from Social Security or any other insurance made available through an employer. Pre-existing exclusions apply during the first year of coverage. Contact Reliance Standard for coverage specific questions.

IMPORTANT REMINDER! Employees may elect Optional Life /Dependent Life without medical underwriting only during the new hire enrollment period. Requests to enroll or increase coverage made during Open Enrollment are subject to medical underwriting review and approval by the plan carrier and approval is not guaranteed.

Reliance Standard1-800-644-1103 Customer Service1-800-351-7500 Claims Supportwww.rsl i .comPol icy Number: STD-VPS325917 / LTD-115410

Corrected Rates as of 03/08/201812

VOLUNTARY WHOLE LIFE INSURANCE

Whole Life Insurance is available through Humana, conveniently payroll deducted from your paycheck. Whole life is level coverage and level premium for the life of the policy. Coverage amounts vary based on your needs. At hire, employees may buy a policy up to $100,000 without answering any health questions.

Spouse and children coverage is available up to guarantee issue limits without health questions.

Your premiums will not increase with age. Premiums will remain the same whether you continue your policy through payroll deduction or pay your policy through direct bill if you ever leave Forward Air. This coverage is portable, so you can take it with you regardless of your employment.

Coverage is guaranteed to stay level, and cash values stay with the policy for a lifetime, enabling funds to be taken as loans or used to buy paid-up coverage.

If you are diagnosed with a terminal illness, you may request an advance payment of up to 50 percent of the policy’s death benefit. If you are in need of adult daycare or inpatient resident care, the Facility Care Accelerated Benefit provides an advance of your life insurance benefit.

Whole life premiums are not pre-tax.

VOLUNTARY CRITICAL ILLNESS WITH CANCER

INSURANCE

AFLAC’s Critical Illness with Cancer Policy pays a lump sum benefit at the diagnosis of a covered illness. The policy covers many illnesses including cancer, heart attack, major organ transplant, end-stage kidney failure, coronary artery bypass surgery (25%), carcinoma in situ (25%) and stroke. You choose the level of coverage- up to $30,000 (Spouse $15,000) and you may use the money how you see fit. After the waiting period, an insured may receive a maximum of $75 for any one covered screening test per calendar year. Premiums for this coverage are pre-tax and conveniently payroll deducted from your paycheck.

VOLUNTARY ACCIDENT INSURANCE

AFLAC’s Accident Insurance is an additional benefit that can help cover the unexpected costs related to accident expenses. The policy provides a lump sum benefit based on the type of injury (or covered incident) you sustain or the type of treatment you need. Some examples of covered injuries include broken bones, torn ligaments, concussion, eye injuries and ruptured discs. Some covered expenses include emergency room treatment, doctor office visits, hospitalization, and physical therapy. Premiums for this coverage are pre-tax and conveniently payroll deducted from your paycheck.

VOLUNTARY BAYBRIDGE CANCER PLAN

You receive a one-time benefit amount of $5,000 payable when a Covered Person is first diagnosed with Cancer (other than skin cancer) or a Specified Disease. A wellness benefit of up to $75 per calendar year is payable for cancer screening tests such as mammogram, chest x-ray or prostate screen. The policy pays regardless of other coverage and if you leave Forward Air, you may continue the coverage through direct bill. Premiums for this coverage are pre-tax and conveniently payroll deducted from your paycheck.

Other Voluntary ProductsVBC Forward Air Enrollment Center*1-866-955-6906forwardair.enrol lmybenef i ts.com*This enrollment center is for enrollment of Aflac, Humana and Baybridge products only.

Humana1-855-448-6982humana.com

Aflac1-800-433-3036af lac.com

Baybridge1-800-845-7519baybr idgeadministrators.com

full- and part-time employees may

elect these benefits

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Forward Air knows that personal and family problems can impact your life both at home and at work. So to assist you and your family in getting the help you need, Forward Air has partnered with Reliance Standard to offer an Employee Assistance Program (EAP) to all employees. The program is administered by ACI. Participation in the EAP is free, voluntary and confidential.

Through short-term counseling, program counselors can help you address a variety of problems in areas involving your emotional and mental health, family, relationships, finances, and work.

Your communication with the EAP is 100% confidential and the program is free to all employees and family members.

If more assistance is needed, your counselor may refer you elsewhere taking into account special needs, health insurance and financial factors.CounselingIn addition to help online and over the phone, you are eligible for up to four free face-to-face sessions to tackle such problems as those involving:

• Mental Health and Substance Abuse• Stress/Anxiety/Depression• Parent and Child Conflicts• Child Care Issues• Single Parenting• Coping with Serious Illness• Aging Parents• Separation and Divorce• Grief and Loss• Workplace Conflict/Concerns• Anger Management• Sexual Harassment

Legal and Financial Services• Unlimited Phone Consultation for Any Financial

Issue• Unlimited In-Office or Phone Consultation for Any

Legal Issue, 25% Discount for Services Beyond Initial Consultation

• Online Legal and Financial Resource Center Including Document Preparation

Work-Life Benefits and Resources• Unlimited Phone Assessment and Referral for

Any Work-Life Need• Unlimited Child, Elder, and Pet Care Referrals

and Resources• Unlimited Education, Personal Services, and

Health and Wellness Referrals and Resources• Unlimited Veteran Resources and Support• Including Veteran Resource Website• Online Resources and Tools for 100+ Work-Life

Topics

Employee Assistance ProgramReliance Standard (ACI Specialty Benefits)1-855-775-4357 24/7 Hot l inehttp: / / rs l i .acieap.comrsl i@acieap.com

Employees can purchase stock in Forward Air through convenient payroll deduction. Full-time employees and part-time employees working at least 20 hours per week are eligible for this benefit. There are only two enrollment dates per year (January 1st and July 1st), so enrollment forms must be submitted to the Payroll Department prior to one of these dates. The price per share is determined by the lower of the following prices:

• 90% of the closing market price of the Common Stock on the last trading date of the option period, or;• 90% of the closing market price of the Common Stock on the first trading date of the option period.

Enrollment forms may be found at > Team Member Service > Employee Stock Menu > Emp. Stock Enrollment Form. All completed forms must be submitted to payroll prior to January 1 or July 1 to sign up.

Employee Stock Purchase ProgramComputerShare1-866-205-0178www.computershare.com

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401(k) BENEFITS PLAN FEATURES

Employee Elective Deferral Waiting Period

Part-time and full-time employees are eligible to participate after 60 days of service and have reached age 21.

Employee Contributions

Unless you decline to enroll in the plan, you will be automatically enrolled at 4% of your income into the guaranteed fund. Additionally, the Forward Air 401(k) Plan includes an automatic enrollment provision that would increase deferrals out of your paycheck each year on January 1. The initial amount to be automatically withheld from your pay each payroll period on or after your entry date in the Plan will be equal to 4% of your gross compensation. The automatic deferral percentage will increase at the beginning of each calendar year thereafter at the rate of 0.50% per year up to a maximum of 6%.

Employer Discretionary Contributions

For each pay period, the Company will provide a $.25 matching contribution for every dollar an employee elects to defer into the 401(k) plan. However, this $.25 matching contribution is limited to elective deferrals up to 6% of the employee’s compensation for the pay period. Please consult the summary plan description for other rules and limits on elective deferrals and the Company’s matching contributions.

Elective Deferral Maximum Contribution

Through payroll deductions, you can make elective deferrals up to the maximum allowed by federal regulations. The maximum for 2017 is $18,000 and $18,500 for 2018.

Catch-Up Contribution Guidelines

If you are 50 or older, or will reach age 50 before the end of the plan year, you are eligible to make “catch-up” contributions, which are additional tax-deferred contributions of 1% to 35% of compensation each year, up to a specified dollar limit. The catch up maximum for this year is $6,000.

Rollovers

You are permitted to roll over eligible pre-tax contributions from another 403(b), governmental 457(b) retirement plan or eligible pre-tax contributions from a conduit individual retirement account (IRA). In addition, your 401(k) plan’s rollover provision includes after-tax contributions from another 401(a) plan.

Withdrawals & Taxation

You can borrow money from your vested plan for any reason and it is not subject to income taxes as long as you repay the loan within the approved period. There is a $75.00 origination fee for each loan, plus an ongoing annual $50.00 fee. You can borrow in any amount, in increments of $100, provided the loan is at least $1,000 and is not more than 50% of your plan account balance or $50,000, whichever is less. You can only have one loan at a time. You will not be permitted any more loans until at least 12 months have elapsed since the inception of the loan. The interest rate will be the prime rate of interest plus 1% on the day your loan is processed. Your loan repayment period is generally five years. You can withdraw all or part of your vested plan account after age 59 1/2.

Forward Air is pleased to offer a 401(k) retirement plan administered by Empower Retirement and encourages employees to plan for the future by taking advantage of this tax-deferred savings plan. All requests for contributions or investment changes, loans, withdrawals and other plan activities can be made by contacting Empower Retirement at (800) 338-4015.

401(k) Retirement PlanEmpower Retirement1-800-338-4015www.empower-ret i rement.com/part ic ipant

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A copy of our Summary Plan Description (SPD) and all Annual Notices can be found by visiting www.forwardair.com and selecting My FAI Employees under the Sign-In Tab at the top of the page, the CST Intranet, and by request to Human Resources.

IMPORTANT NOTICES FROM OUR COMPANY REGARDING THE PLAN

The following notices provide important information about the group health plan provided by your employer. Please read the attached notices carefully and keep a copy for your records.If you have any questions regarding any of these notices, contact information is provided.

IMPORTANT NOTICE ABOUT YOUR PRESCRIPTION DRUG COVERAGE

AND MEDICAREIf you or any of your eligible dependents are eligible for Medicare, or will soon become eligible for Medicare, please read this notice. If not, you can disregard this notice.Please read this notice carefully and keep it where you can find it. This notice has information about your current prescription drug coverage under the health plan and about your options under Medicare’s prescription drug coverage. This information can help you decide whether or not you want to join a Medicare drug plan. If you are considering joining, you should compare your current coverage, including which drugs are covered at what cost, with the coverage and costs of the plans offering Medicare prescription drug coverage in your area. Information about where you can get help to make decisions about your prescription drug coverage is at the end of this notice.There are two important things you need to know about your current coverage and Medicare’s prescription drug coverage:1. Medicare prescription drug coverage became available in 2006 to everyone with Medicare. You can get this coverage if you join a Medicare Prescription Drug Plan or join a Medicare Advantage Plan (like an HMO or PPO) that offers prescription drug coverage. All Medicare drug plans provide at least a standard level of coverage set by Medicare. Some plans may also offer more coverage for a higher monthly premium.2. We have determined that the prescription drug coverage offered by the health plan is, on average for all plan participants, expected to pay out as much as standard Medicare prescription drug coverage pays and is therefore considered Creditable

Coverage.Because your existing coverage is Creditable Coverage, you can keep this coverage and not pay a higher premium (a penalty) if you later decide to join a Medicare drug plan.When Can You Join A Medicare Drug Plan?You can join a Medicare drug plan when you first become eligible for Medicare and each year from October 15th to December 7th. However, if you lose your current creditable prescription drug coverage, through no fault of your own, you will also be eligible for a two (2) month Special Enrollment Period (SEP) to join a Medicare drug plan.What Happens To Your Current Coverage If You Decide to Join A Medicare Drug Plan?If you decide to join a Medicare drug plan, your current coverage could be affected.Contact your plan administrator for an explanation of the prescription drug coverage plan provisions/options under the plan available to Medicare eligible individuals when you become eligible for Medicare Part D. If you do decide to join a Medicare drug plan and drop your current coverage, be aware that you and your dependents may or may not be able to get this coverage back.When Will You Pay A Higher Premium (Penalty) To Join A Medicare Drug Plan?You should also know that if you drop or lose your current health plan coverage and don’t join a Medicare drug plan within 63 continuous days after your current coverage ends, you may pay a higher premium (a penalty) to join a Medicare drug plan later.If you go 63 continuous days or longer without creditable prescription drug coverage, your monthly premium may go up by at least 1% of the Medicare base beneficiary premium per month for every month that you did not have that coverage. For example, if you go nineteen months without creditable coverage, your premium may consistently be at least 19% higher than the Medicare base beneficiary premium. You may have to pay this higher premium (a penalty) as long as you have Medicare prescription drug coverage. In addition, you may have to wait until the following October to join.For More Information About This Notice or Your Current Prescription

Drug Coverage please contact the plan administrator indicated on the first page of this notice.NOTE: You’ll get this notice each year. You will also get it before the next period you can join a Medicare drug plan and if this coverage through your current health plan provided by the current insurer changes. You also may request a copy of this notice at any time.For More Information About Your Options Under Medicare Prescription Drug Coverage…More detailed information about Medicare plans that offer prescription drug coverage is in the “Medicare & You” handbook. You’ll get a copy of the handbook in the mail every year from Medicare. You may also be contacted directly by Medicare drug plans. For more information about Medicare prescription drug coverage:• Visit www.medicare.gov • Call your State Health Insurance Assistance Program (see the inside back cover of your copy of the “Medicare & You” handbook for their telephone number) for personalized help• Call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048.

If you have limited income and resources, extra help paying for Medicare prescription drug coverage is available. For information about this extra help, visit Social Security on the web at www.socialsecurity.gov, or call them at 1-800-772-1213 (TTY 1-800-325-0778).Remember: Keep this Creditable Coverage notice. If you decide to join one of the Medicare drug plans, you may be required to provide a copy of this notice when you join to show whether or not you have maintained creditable coverage and, therefore, whether or not you are required to pay a higher premium (a penalty).

Annual Notices

Forward Air Human ResourcesHumanResources@forwardair.com

423-636-7041 or 423-636-70961915 Snapps Ferry Road

Bldg. N, Greeneville, TN 37745Distribution Date: September 2017

4823 Old Kingston Pike, Suite 205, Knoxville, TN 37919 (865) 531-9898 • www.trinityben.com

Produced and Printed by Trinity Benefit Advisors, 03/2018

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