Alcohol and drug abuse.

Housing instability.

Financial insecurity. Health

and mental health crises.

There are many challenges

in life that can be difficult to

resolve on your own. IMPACT

is waiting to help you take

the first step. We accept that

you have traveled a tough

road, and will assure you that

hope isn’t lost. We review where you’ve been, determine where you

want to go, and identify what you’ll need to get there. We put you

on the right path and encourage you to take the next step toward

positive change. Helping people through personal crisis is what we

do, 24-hours-a day, every day.

IMPACT changes lives, for good. We help people take the first step to resolve a crisis and create a

path toward stabilization; as well as collaborate with our partners

to foster system improvement. We do this through:

• Comprehensive assessment of complex problems

• Expert navigation and connection to appropriate resources

• Collection, analysis and interpretation of data

• Implementation of research-based planning and

process evaluation

John Hyatt

IMPACT 2-1-1 is a central access point for people in need. During

times of personal crisis or community disaster the free, confidential

helpline and online resource directory make it easy for residents to

get connected to information and assistance. As a partner in the

Milwaukee Continuum of Care’s Coordinated Entry system, IMPACT

2-1-1 provides services for those seeking emergency housing

assistance by processing requests, assessing client vulnerability,

coordinating placement in shelter and permanent supportive

housing, managing the waiting lists, and providing prevention

navigation to avoid homelessness.

Number of contacts: 241,023

Number of Coordinated Entry clients served: 3,891

IMPACT Alcohol & Drug Abuse Services includes consultation

and referral for people who are concerned about themselves or a

loved one; as well as comprehensive substance abuse screening

and assessment to determine eligibility for education, counseling,

treatment and recovery support services. IMPACT also raises

community consciousness about risky social behaviors and pro-

motes healthy lifestyles through the stop drinking [SO MUCH] Wisconsin campaign.

Number of people served: 12,973

IMPACT Planning & Evaluation works in partnership with

community members, nonprofits and decision makers to advance

health and human services throughout Southeastern Wisconsin.

Our goal is to take a collaborative approach in building

evaluation and data capacity, and provide objective planning

and research expertise. We customize the information, resources

and tools to meet the specific needs of the project and present

meaningful recommendations and findings at the conclusion of

our engagements.

Number of organizational partners: 18

IMPACT Core Services

* Retired2018 IMPACT Leadership Kim M. Dougherty, Chair, Children’s Hospital of Wisconsin

Roger Sherman, 1st Vice Chair, Goodwill Industries*

Randall C. Harlan, 2nd Vice Chair, Enterforce, Inc.

William B. Coleman, Treasurer, Coleman & Williams, LTD

Keith Anderson, Immediate Past Chair, Engberg Anderson

Design Partnership*

James A. Baxter, Von Briesen & Roper, SC

Caroline V. Krider, U.S. Bank National Association

Cynthia Minuti, Landmark Credit Union

Lisa Pendergast, Mortgage Guaranty Insurance Corporation

Jill Ritterbusch, City of Milwaukee Health Department*

Chris Schmidt, Johnson Controls, Inc.

Jeremy Wedell, WorkWise, LLC

2018 ANNUAL REPORT

President’s Message

In 2018, IMPACT connected nearly 260,000 people

with services that help maintain stability, restore health

and enhance productivity.

Financial InformationHeadquartered in Southeastern Wisconsin, IMPACT has established productive, collaborative relationships with leading businesses, funders,

community stakeholders and other non-profit organizations.

$100,000 and aboveAnonymousImpact100 Greater MilwaukeeUnited Way of Greater Milwaukee & Waukesha County

$10,000 to $99,999Isabel & Alfred Bader Fund – A Bader PhilanthropyJane Bradley Pettit FoundationForest County Potawatomi Foundation United Way of Racine CountyUnited Way of Washington County

$5,000 to $9,999Anon Charitable Trust US Bank Foundation Richard L. Weiss

$1,000 to $4,999Keith & Paula Anderson* Aurora Healthcare Briggs & Stratton Corporation Foundation Children’s Hospital of Wisconsin William Coleman Community Advocates Enterforce FEI Behavioral Health Terrence P. Frett Charles & Jean Gorham* Randall Harlan* Samuel & Doris Hersch Chortek Fund Thomas Hoover*John M. & Vicki Hyatt* Charles D. Jacobs*Barbara Karol Caroline KriderCaroline Krider in honor of the Goldberg Family MGIC MWH Law Group National Christian Foundation Network For GoodDuane Nolde*PNC Financial GroupR&R Insurance ServicesJill Ritterbusch and Lee Beitzel*

William Eisner Family Foundation Fund WPS Insurance Corp.

$100 to $999Patricia AckermanAFLACCharles P. Albrecht Frantz F. Backus Richard BarrettJames & Carol BaxterSusan Beck-Riekkoff*Diane Bentley-Henderson*Lisa Berger and Kevin TuckerMary & Robert BregerVickie Boneck* Martha J. Davis*Michael & Terri Davis Bienieri DeSantos Rivera*Wendy Dion*Mark Diszynski and Susan HayKimberly Dougherty*Dryw Elliott*Paul & Arlene EricksonAmy Evens*FEI Behavioral Health Sherry L. Fickau* Kevin Flaherty Carol GeenenAbraham & Beverly Goldberg

in honor of Caroline KriderAndrea GolvachJan GravelinePatricia Gutierrez*Jeffery & Cynthia HarrisDianna Higgins Gino Anthony HoffmanKaren Hoffmann* Anthony & Monica JennaroJewish Family ServicesKane Communications

Group Ted D. Kellner*Joe Liberatore John Lueschow* David J. Mallette* Linda Maris Thomas E. Martin II*Timothy Mattke*Linda MauerZachary McNamer

Daniel D. & Lynne M. Miller in honor of grandsons, MPD Officer Ryan M. Miller and Army Veteran Logan P. Miller

Cynthia MinutiKathy & David MorrisMarie NienhuisGrace P. O’BrienHeather A. ParadisMartha Pincus Steven L. Pizur* Mark & Barbara PollackLois Radke and Walter ParkerPatricia Risser Donna Rongholt-MiganLinda L. SellRoger & Corine Sherman*Duncan ShroutJoseph Smith, Jr. Lisa M. Southern*Susan Stemper* Joy TapperJohn P. & Anne Thomas, Jr.Anne Trunzo Lori Urbschat & Quality

Home Care in honor of my clientsShaileen Vargas-Soto*Cheryl Vaught*Earl Robert Waite* William Ward*Jeremy Wedell*Marie E. Weiss David Whelan Mac & Midge Willson in

honor of Barbara KarolGary WongWorkWise LLCVickilynn Zaffiro-Feerick

$1 to $99Brenna AkertAnonymous in honor of

Shelly DevorkinAmazon SmileErica Anderson Jacki Bentilla*Robin Block*Etienne & Marianne Clare

Susan Clark in honor of John Hyatt Yolanda ColemanTommie Colon*Thomas A. CottamLatrisa Cummings*Charles J. Davis IIIJamila DavisRosemary Delgado*Lisa DunnAsia EvansNancy FloresRosemarie FridrickWanda Funches Mary Golden Sharon R. Grant Vikki Groce*Maureen Hainz Timothy & Monica HanleyHarley-Davidson*Jennifer HernandezMark KershekTimothy & Kira Lafond in

memory of Miriam ParrishElizabeth Larson* Jarrett LuckettTai N’jayeAmanda Pawlak Randle E. Pollard, MDTim Pollard

Thank You to Our Generous 2018 Donors

2017 EXPENSESIMPACT AODA Services ..... $ 1,021,564IMPACT Awareness ........... $ 78,702 Shelter ............................... $ 400,000 IMPACT 2-1-1 .................... $ 961,816 Coordinated Entry ............. $ 727,018Planning & Evaluation ....... $ 326,511 Administrative Expense ..... $ 877,896 Fundraising Expense ......... $ 234,009

Total ...............................$ 4,627,516

On behalf of IMPACT, our board, and the people we serve, I want to extend my sincere appreciation. Your

donation, partnership or advocacy helped us strengthen and extend the reach of our efforts and, as a result,

nearly 260,000 lives in Southeastern Wisconsin were changed, for good. — Kim Dougherty, Board Chair

Proud to be one of our region’s most successful public/private partnerships, IMPACT receives county and city government support from the following:

2017 REVENUEProgram Fees ................... $ 1,106,694Govt Agency Support ....... $ 2,525,026United Way ...................... $ 956,033Donations ........................ $ 388,136 Investment Income........... $ (2,024)Sales to Public .................. $ 48,102

Total .............................. $ 5,021,967

IMPACT is a United Way Community Partner

Donate online at impactinc.org.

Mindy Price in honor of Gail ValentiTracy RogersAngela C. RothenJessica Schulties*Paul Spiroff Ryan Stetz* Bill TerryAmy TeutenbergReggie TroopChristine UllstrupGail Valenti*Mai Zona Vang*Valerie Vidal in honor of Karen VidalMichelle WilkinsLaVonda Winfrey YourCause Jana Zeman*

Confidential AmountAnonymousAnonymous in memory of Harvey James Bentrup IIISherry L. Fickau in memory of

Elliot SandahlWendy Lee Kastelic-BergerDiane KercheckMichelle D. McGrew

We apologize for any errors or omissions that may have been made in recognizing our donors.

We are grateful for the generous in-kind donation from The Bartolotta Restaurants, Caterina’s Ristorante, Gingerbread House, Green Bay Packers, Marcus Hotels & Resorts, Midland Video, Miss Katie’s Diner/Pitch’s Restaurant, and US Bank.

* Donors to the 2018 United Way Campaign

6737 West Washington Street, Suite 2225 | Milwaukee, WI 53214 p: (414) 256-4808 | f: (414) 771-4808 | www.impactinc.org

Kim Dougherty