2017 Owners Handbook - assets.coachman.co.uk · Maintenance 105 AL-KO Chassis 105 Servicing 109 ......

2017 Owners Handbook

1

CONTENTS

Introduction 2

Security 5

Your Caravan 6

Towing Code 8

Preparing for the Road 12

Pre-Tow Checklist 13

Coupling Up Checklist 21

Towing & Driving 22

Pulling Off 22

Reversing 22

Caravan Handling 22

Changing a Wheel 23

Safety & Security 24

Fitment of AL-KO Secure 25

Arrival at Site 27

Connecting Services 28

Water 28

Gas 36

Electricity 39

Caravan Equipment 48Combi Heater 48Control Panel 51Alde Heating/Water System 59Refrigerator 63Oven, Hob & Grill 70Microwave 75Smoke Alarm & CO2 Alarm 76Thetford Cassette Toilet 82Rooflights 86Omnivent 86Mini Heki 90Midi Heki 90Entertainment System 92Television & Radio Aerial 92Security Alarm System 97Beds & Bunks 99

Care of your Caravan 100Cleaning 100Storage 104

Maintenance 105AL-KO Chassis 105

Servicing 109

Warranty 111

After-Sales Reference Chart 114

All Coachman Caravan models have beencertified by the National Caravan Council forcompliance with stringent European Standards,British Legislation and Industry set Codes ofPractice specifically relating to health and safetyissues. The approval process covers the testingand inspection of critical areas of the productfrom fire safety, weights and dimensions to gas,electrics and ventilation. Every CoachmanCaravan carries the “NCC Approved Caravan”badge. The NCC also conducts unannouncedinspections at the Coachman factory to ensurecontinued compliance. NCC approval gives you peace of mind that your caravan is legaland safe.

Not all equipment described is fitted to every derivative, to check your individualspecification please check with the brochuresand your Dealer or visit the Coachman website(www.coachman.co.uk)

All the illustrations and descriptive matter in thisguide are intended to give a general idea of thecaravan. Changing market and supply situationsmay prevent us from maintaining exactspecification details in this guide and we thereforereserve the right to alter specifications asmaterials and conditions demand.

Please check current details with your dealer andinspect the caravan to ensure it is satisfactorybefore purchase. Dealers are not agents and haveabsolutely no authority to bind CoachmanCaravan Company Limited by any express orimplied undertaking or representation.

Coachman Caravan Company Limited, Amsterdam Road, Sutton Fields Industrial Estate, Hull, HU7 0XF

WELCOME TO THE WORLD OF CARAVANS

You are now the owner of a quality caravan.The User’s Guide has been prepared foryour guidance to help you derive thegreatest amount of pleasure from the use ofyour caravan. It is recommended that youread the pages of this guide thoroughly sothat you are fully conversant with all thecaravan systems. The major proprietarycomponents of the caravan such as thechassis, heater, oven, water heater,refrigerator and electrical control systems allhave their own comprehensive operatinginstructions which should be supplied withyour caravan. It is strongly recommendedthat you read these too as it is not possibleto include all the information they contain inthis handbook.

Your supplying distributor is responsible forcarrying out a thorough pre-deliveryinspection on your caravan and also forarranging any warranty work or routineservicing which may be required.

Authorised Dealers will be able to supplyany replacement parts for your caravan,should the need arise, along with anyaccessories you may require. Please notethat it is not possible to purchasereplacement parts or accessories direct fromCoachman Caravans Company Ltd.

We are sure you will have many happy timeswith your caravan but please remember ahappy carefree time is based on proper,thorough and responsible preparation,careful driving with regard to the “Rules ofthe Road”, other road users and above allensuring your caravan is in a first classroadworthy condition. It is a condition ofyour warranty that your caravan is servicedby an authorised workshop once everytwelve months and that the service record inthe back of your Service, Warranty andTechnical Data Manual, is maintained inaccordance with instructions.

Your Coachman Caravan has been designedas a luxury recreational vehicle and isintended for recreational use only. It is notintended for living in, using for businesspurposes, or hiring, and the Companyaccepts no liability if the caravan is used forany purposes other than holidays.

To ensure the very best quality and reliabilitythe caravan has been through an extensivedesign and testing programme. Thereforethe Company accepts no liability if thecaravan is altered or modified in such a waythat, in the Company’s opinion, the changeswould adversely affect the reliability orfunctionality.

You should consult your Dealer beforeany additional equipment is fitted.

REPAIRS

We at Coachman, together with oursuppliers, are continually undertakingextensive research into, and testing of repairprocedures and materials such as bodysealant, adhesives, gaskets and tapes.

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INTRODUCTION

TOWING VEHICLES

• When selecting a towing vehicle foryour caravan we strongly recommendyou consult THE CARAVAN TOWINGGUIDE, which is based on therecommendations of the NCC, and acopy of which is in the informationpack provide with this caravan.

• The caravan is manufactured fortowing behind normal road cars andis not suitable for towing behindcommercial vehicles. Providing careis exercised when towing with a 4x4,especially when off road and loadinglimits are strictly adhered to, then noproblems should arise. However,some 4 x 4 pickups have tremendousrear suspension movement whichcould, over time be detrimental to the chassis of any caravan, on thesewe would recommend a shock link is fitted.

Therefore if you damage your caravan or itshould require repairing for any reason, thenthese repairs must be carried out by anauthorised dealer using Coachman genuineparts, recommended sealant and followingCoachman procedures.

We sincerely hope that you never havecause to complain about your caravan.However, if things do go wrong the course ofaction is for you to contact your dealershipand explain the difficulties you are having.We are confident they will do their utmost toresolve the problem to your satisfaction.

IMPORTANT

The 17 character VIN of your caravan shouldbe quoted in all correspondence. Thisnumber is also shown on the NCCCertificate.

WARRANTY

All Coachman caravans carry a three yearmanufacturer's warranty. This warrantyapplies to the UK and Northern Ireland.

During the first twelve months of ownershipthe Coachman manufacturer's warranty willcover faults arising from manufacturingdefects but not those which are the results ofnormal wear and tear or accidental damagecaused by misuse of any component part ofthe caravan. Exclusions also include tyres,fuses, LED lighting and bulbs. Proprietary

products which are covered by therespective manufacturers' own guaranteeand service arrangements.

In years two and three the warranty willcover all original components of the caravanincluding permanently fitted equipmentforming part of the original manufacturer'sspecification plus water ingress anddelamination.

The specific exclusions of the CoachmanCaravan Company Ltd Warranty duringyears two and three are - bright work and allsimilar finishes, tables, hinges, knobs,window catches, stays and associatedfittings, adjustments , bulbs , LED lightingand electrical connections, entertainments/communications system, microwaves,chrome work and mirrors. Proprietaryproducts which are covered by therespective manufacturers' own guaranteeand service arrangements.

The caravan is not covered if: the manufacturersidentification (17 digit vehicle identificationnumbers) has been removed of defaced. TheCoachman Three year Manufacturer'sWarranty also excludes the following:

• Failure due to reasons of fair wear and tear

• Damage resulting from accidents

• Misuse of any component

• Replacement of parts which have reachedthe end of their effective working lifebecause of age and/or usage

• Cleaning or adjustment of any component

• Caravans used for hire or reward

• Caravans used for other than recreationalpurposes, i.e. for living in or businesspurposes

• The cost of transporting the caravan, bywhatever means, to the place of repair

• Any consequential cost or loss arising

• Damage by mould

• Damage by forces of nature

• Damage by vermin

All Coachman caravan warranties do have arequirement that a full annual service iscarried out by a competent Service Centre.This service must be carried out within 90days either side of the anniversary of thedate of the purchase for interim years butbefore the anniversary date of the3rd year, inaccordance with the National CaravanCouncils recommendations as detailed inthe service section of the Service, Warrantyand Technical Data manual.

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INTRODUCTION

To activate your warranty your dealermust complete the registration form inthe Service, Warranty and Technical DataManual and return it to Coachman withinone week of collection.

The Dealership from whom you purchasedyour caravan is liable for Warranty Repairs.Any other Approved dealer/workshop maycarry out work on a caravan at his ownconvenience and discretion but is notobliged to.

WATER INGRESS

Coachman Caravan Company Limitedrecognise that whilst over recent years we,together with our sealant suppliers, havemade tremendous developments in sealantsand bonding techniques and are extremelyconfident in our product resisting wateringress. It is water ingress above all otherproblems which remain the major worry andconcern of potential and actual retailcustomers.

Therefore, on every new Coachman caravansold, we make a comprehensive 6 yearworry free water ingress anddelamination offer:

• Water ingress between new and 6 years -Coachman Caravan Company Limited willpay the total labour costs and supplyparts free of charge providing there is a

full service history and the 5th service iscompleted before the anniversary of theoriginal date of purchase.

• When a customer part exchanges aCoachman caravan at a CoachmanDealership and water ingress is detectedat the time of the part exchangeCoachman confirms they will pay thedealership the total of the agreed costs ofthe repair undertaken to rectify the wateringress provided:

1. It is being exchanged for a newCoachman caravan

2. There is full documentary evidence thatthe caravan has been serviced annually

3. The caravan is less than six years old

If you purchase a Coachman caravan as aused caravan, it is possible to transfer theunexpired term of the warranty and wateringress cover for up to six years from theoriginal date of purchase. Please see rear ofthe Service, Warranty and Technical DataManual for change of ownership form. This warranty and offer is subject to theconditions, terms and exclusions. A smallcharge will be made for carrying out thetransfer.

Additionally for 2015 - onwards for thefirst owner, Coachman make a 10 yearworry free water Ingress offer:

• Water ingress between 6 and 10 years -Coachman will pay the total labour costand supply parts free of charge providedthere is a full service history and the 3rd,6th and 10th service were carried outbefore the anniversary date on the finalyear of this offer

To preserve this offer your annual services inyears 1 - 6 have been carried out in line withthe service scheduling detailed. In years 7, 8and 9 are carried out within 90 days eitherside of the anniversary of the date ofpurchase.

NOTE: Caravan Movers

Any caravan mover fitted shall comply withthe design, fitment and safety requirementsof NCC Code of Practice 305. Theinstallation of a caravan mover shall be inaccordance with the motor movermanufacturer’s installation instructions.

You should ensure you receive a signedinstallation certificate of compliance fromthe installer. Failure to do so mayinvalidate your warranty.

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INTRODUCTION

FIRE RETARDANT FOAMS

Under the Condition of the ConsumerProtection Act 1987, the manufacturer has aresponsibility to ensure that their product isas safe as possible.

With this in mind all caravans are equippedwith either Combustion Modified HighResilient (C.M.H.R.) foam cushions orsprung mattresses. (These foams are verymuch safer from a fire point of view thanthose previously used. In addition allupholstery is made of fire retardant fabric).

NOTE: Whilst this manual will describethe general operation of the caravan, werecommend that you refer to theindividual equipment manufacturersmanuals for detailed information.

CRIS REGISTRATION AND VIN CHIP

Caravan Registration

This caravan has been security marked andrecorded under the Caravan Registrationand Identification Scheme that is recognisedby the Caravan Industry.

Shortly after purchasing this caravan youshould receive your Touring CaravanRegistration Document. It will be sent bypost to your home address.

Your Touring Caravan Registration Documentwill include a 17 character VIN (VehicleIdentification Number), shown in the top righthand corner. This 17 character will bepermanently marked onto the caravan chassis.

To protect yourself and your touring caravan,never leave the Regsitration Document inthe caravan. For secuirity reasons keep it ina safe place.

If you sell the caravan please follow theinstructions on the Touring CaravanRegistration Document.

If you do not receive a Touring CaravanRegistration Document, lose it, or any of thedetails recorded are incorrect, please contact:

CRiSPO BOX 445. Aldershot. GU11 9FSor tel: 0203 282 1000

VIN Chip Caravan Identification

The caravan’s unique 17 character VIN willbe incorporated into VIN Chip tamperevident labels; the master VIN Chip label issituated on the front near side window to aidpolice checking, another in the gas lockerand a maximum of 10 placed on the insideof all windows (with the exception of opaquewindows).

Three electronic RFID chips containing theindividual identity of your caravan are

concealed within the caravan and can onlybe read by using a specially programmedRFID scanner.

Your local police can obtain the use of aCRiS VIN Chip scanner by contacting CRiSon Tel 0203 282 1000.

Window Lozenge

Master Window Label

Gas Bottle Locker Warning Label

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SECURITY

PHANTOM TRACKING SYSTEM

The Phantom tracking system, where fitted enables the 24 hours PhantomMonitoring Centre to pinpoint the location of the caravan through a global positioningsatellite system.

Once the caravan arrives at the Dealers theycould choose to call Phantom or simplyinstruct the customer to do so to registertheir purchase. There is no longer anyconnection for the Dealer or customer tomake, nor even a need to be with the van tocomplete the activation.

The caller will simply need to provide theirCRIS number to lead Phantom to theirdevice on the database. A simple commandfrom the Phantom server will turn the alertson and the device will be fully activated inwhat should be a 5 minute phone call.

The customer will then be alerted asfollows……

Battery disconnected

Leisure battery running down (triggers about 10v).

Phantom back up battery running low.Sargent alarm triggering.

You can also register your Email addresswhich will enable you to access the portal to

observe your caravan’s current position andbattery status.

For further details and instructions pleaserefer to the Phantom literature.

The following is a brief description of themain components used in your caravan.More comprehensive descriptions are to befound in the equipment manufacturers’literature held in the wallet with this guide.

AL-KO GALVANISED CHASSIS

The AL-KO chassis fitted to your Coachmanis constructed from high quality, hot dipgalvanised steel.

The axles and suspension are comprised of3 rubber elements within a hexagonal tube.Additional Al-KO Octagon Shock Absorbersare fitted as standard for increased dampingand improved road holding.

BRAKING SYSTEM

The braking system comprises a rodoperated overrunning device with expandermechanism and adjuster box.

An automatic reversing system with aspring-loaded reverse lever is attached tothe adjuster box.

The system also incorporates a link device,which gives added safety to the handbrakeoperation when parking on a reverse slopeor steep hill. Brake adjustment should becarried out by your Dealer.

BODY SHELL

Coachman Caravans are manufacturedusing Advanced Bonding Construction. The bodies are constructed from the highestquality materials. The floor is constructedfrom a Styrofoam plywood sandwich,impregnated with anti-damp and rotcompounds and adhesives.

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YOUR CARAVAN

Note: Holes must not be drilled intothe chassis. When purchasing astabiliser, consult your Dealer whowill advise you.

The wall comprises an insulated foamsandwich having a pre-coated aluminiumexterior surface and a coated plywoodinterior finish. Framing is positioned withinthe sandwich to add strength.

The very latest ‘state of the art’ presses areemployed to produce the extremely wellinsulated, robust, yet lightweight sections.

Windows are all of a dual glazed acrylicconstruction and the door frames areextruded aluminium. Fronts and backs aremoulded acrylic capped ABS constructionfor strength and lightness.

Each caravan is fitted, as standard with anawning channel as an integral part of thealuminium roof and body side moulding. If itis found necessary to fit additionalattachments care must be taken to ensureany holes that are drilled in the outside ofthe body are correctly sealed (this should becarried out only by an approved Dealership).

Awnings which employ rubber sucker orPole Pads attachments rather than screwfixings are recommended.

On NO account should screws bepermitted to enter the shell sandwich(from inside).

All Coachman Caravans are classified asGrade 3 thermal insulation. This means thatwith an outside temperature of -15ºC theinternal temperature can be raised to 20ºCwithin 4 hours of starting the heating.

EXTERIOR DOORS

The Vision and Pastiche are fitted with theHolzhauer one piece door and VIP and Lasermodels are fitted with Seitz exterior doors.Firstly and most importantly, the door mustnot be slammed.

When closing the door from the outside, thehandle should be pulled and the doorpushed to with one hand. With the otherhand, pressure should be applied to thefront of the handle surround then the handleshould be released and you will hear a click.This indicates that the door is shut.

When closing the door from the inside, youshould move the lever down, pull the doorclosed firmly then release the lever.

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YOUR CARAVAN

GETTING STARTED

Please refer to the NCC Caravan TowingGuide contained in your information packprior to your first outing.

TOWING CODE

PAYLOADS FOR UK TOURINGCARAVANS

The Code of Practice has been prepared bythe National Caravan Council andformulated with input from industry experts.The Code of Practice applies to UKspecification Touring Caravans and appliesfor NCC certification to 2012 VIN onwardsTouring Caravans.

The Code of Practice provides for therequirements for European Whole VehicleType Approval EWVTA, 2007/46/EC (TheFramework Directive) and the directivesreferenced therein.

DEFINITION OF TERMS

MAXIMUM TECHNICALLYPERMISSIBLE LADEN MASS(MTPLM) UPPER LIMIT

This mass takes into account specificoperating conditions including factors suchas the strength of the materials, loadcapacity of the tyres, etc. This mass mustnot be exceeded.

MAXIMUM TECHNICALLYPERMISSIBLE LADEN MASS(MTPLM) LOWER LIMIT

The fully laden mass of the caravan in themanufacturer’s standard specification whichenables the caravan to be matched to awider range of towing vehicles.

Mass in Running Order – (MiRO)

Mass of the caravan equipped to themanufacturer’s standard specification plusthe following

a) LPG

The mass of the recommended gas storagetank(s) when filled to 100% of thepermissible maximum capacity. A Mass of10kg per cylinder is assumed and thenumber of cylinders is equal to the numberof connections at the regulator.

b) Fluids

The mass of the liquids normally remainingin the systems:

1. Central heating system – full;

2. Freshwater –any fixed water storagetank(s) – empty;

3. Toilet system flushing tank – empty;

4. Toilet system holding tank – empty;

5. Essential fluids for the use of any otheritems of standard equipment – full.

c) Electricity supply

4kg for the low voltage connection cable.

NOTE: No payload allowance is includedin the MRO for a full water heater orfresh water tank (s). It is recommendedthat you tow with the water heater empty.

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TOWING CODE

PLEASE TAKE CARE TO ENSURETHAT YOU HAVE ALLOWED FOR THEMASSES OF ALL ITEMS YOU INTENDTO CARRY IN THE CARAVAN e.g.optional equipment and personaleffects such as clothing, food, pets,bicycles, sailboards, sportsequipment etc.

WARNING – UNDER NOCIRCUMSTANCES SHOULD THE MAXIMUM TECHNICALLYPERMISSIBLE LADEN MASS(MTPLM) BE EXCEEDED

USER PAYLOAD

The user payload allows for items commonto all occupants, such as food, cutlery, pots,pans, clothing, footwear, bedding, sportsequipment etc.

The user payload shall not be less than:

10L + 10N + 50(kg) Where:

L is the overall length of the caravan inmetres excluding draw gear as give in ISO612.

N is the sum of all standard and optionalberths.

The user payload allows for items commonto all occupants, such as food, pots, pans,clothing, bedding, and the like.

The mass of the auxiliary battery is notincluded in the MiRO and therefore formspart of the User Payload.

Typical example of weights (Kg)

Kettle 0.5 Aquaroll (Empty) 5

Bed Linen 6 Waste Bin 1

Crockery 5 Toilet Fluid Etc. 2.5

Saucepans 3 Cutlery 2

Wastemaster 6 Battery 25

OPTIONAL EQUIPMENT

Items made available by the manufacturerover and above the standard specification ofthe caravan.

The manufacturer shall specify the mass of each factory fitted item of optionalequipment available including the mass of any fluids required for their safe andproper use.

Alternatively the manufacturer can specify amaximum optional payload available. Theuser can then choose any options up to thislimit.

In either case this mass shall be added tothe user payload

NOSE WEIGHT

The part of the weight of the caravansupported by the rear of the towing vehicle.

When measuring the nose weight, it isimportant that the caravan is loaded andlevel. Do not place extra itemsindiscriminately into the caravan after thisadjustment has been made.

The caravan is intended to be towed slightlynose heavy. The nose weight can beadjusted by distribution of the load withinthe caravan. You must not exceed themaximum nose weight rating of the hitchhead, which is 100kg or that of the towingvehicle as stated in the towing vehiclesmanufacturers handbook. The caravan’snose weight should be as high as practical;taking into account the towing vehicle andcaravan nose weight limits.

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TOWING CODE

THE MASS OF THE CARAVAN INRUNNING ORDER (MiRO) CONTAINSPROVISION FOR THE MASSES OFLIQUIDS, GAS ETC (SEE MASS INRUNNING ORDER IN USERHANDBOOK). PART OF THISPROVISION CAN ALSO BE UTILISEDAS ADDITIONAL PAYLOAD IF FOREXAMPLE YOU WISH TO TRAVELWITH WATER TANKS EMPTY (IFFITTED) OR WITH NO GASCYLINDER.

The mass of optional equipment onlyincludes equipment that is fitted inthe factory by the caravanmanufacturer. It does not include themass of any equipment that is fittedto the caravan by the dealership orany other party. The weight of anyequipment fitted after the caravanhas left the manufacturer forms partof the User Payload.

TOWING VEHICLE TERMS

Kerb weight:The weight of the towing vehicle as definedby the vehicle manufacturer.

The Caravan and Towing Vehicle Weight Ratio

This can be determined by calculation and isequal to:

actual laden mass of caravan

kerb weight of towing vehicle x 100%

POWER TO WEIGHT RATIO:

No hard and fast rules can be stated buthere is a general guide.

a) Conventional petrol engines with acapacity up to approximately 1500ccshould be adequate for towing a caravanweighing around 85% of the kerb weightof the towing vehicle.

b) Above 1500cc such engines shouldmanage a caravan weighing up to 100%of the kerb weight of the towing vehicleand still give adequate performance.

Note: The towing vehicle manufacturer’s limitis, in some cases, less than the kerb weight.

Vehicles with automatic transmission mayneed an oil cooler fitting or the SAE rating ofthe gearbox oil increasing when towing. The

advice of the vehicle manufacturer shouldbe sought.

MEASUREMENT OF NOSE WEIGHT:

Nose weight may be measured using aproprietary brand of nose weight indicator.Such equipment is obtainable at yourcaravan Dealer.

Another simple method is to use bathroomscales under the coupling head with a pieceof wood between the coupling head and thescales, of such length that the caravan flooris horizontal with the jockey wheel raised.

Nose weight can be adjusted simply bydistribution of weights in the caravan.

(See Loading)

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TOWING CODE

THE LAW REQUIRES THAT CARAVANS& THEIR TOWING VEHICLES & THELOADS THEY CARRY MUST BE INSUCH A CONDITION THAT NODANGER OR NUISANCE IS CAUSED.(Regulation 100 of the Road and Vehicles(Construction and Use) Regulations 1986).

In order to be able to tow a caravan a drivermust hold a Category B licence. Those cardrivers who passed their tests prior to 1January 1997 would have automaticallyobtained Category B + E. However, anyonewho passed their test after 1 January 1997will need to take a further test in order toobtain a Category B + E if they wish to tow acar and caravan combination whose trainweight exceeds 3,500kg, or up to 4,250 ifthe caravan is less than 750kg or if thecaravan’s Maximum Technically PermissibleLaden Mass exceeds the unladen weight ofthe car.

Note: The unladen weight of a car isnormally less than the kerbside weight.

If you are unsure contact the DVLA atSwansea for further details.

Compulsory Third Party Insurance cover isrequired by the Road Traffic Act for acaravan and this is normally provided by thetowing car Insurance Policy, but it isessential that you ensure your car Policy isnot invalidated by towing.

Do not forget to take out separate InsuranceCover on the Caravan and Contents.

LOADING AND DISTRIBUTION OFWEIGHT

Under no circumstances should the MTPLMof this caravan be exceeded.

When the towing vehicle and caravan arefully laden and “ready to go” the towingvehicle should be level fore and aft. If thenose of the caravan is high at the start ofyour journey you may experience snakingand on rough and uneven ground the rear ofthe caravan could catch the road.

Caravans should be loaded so that the noseweight of the caravan is in accordance withthe tow vehicle manufacturer’srecommendation. Also under nocircumstances should it exceed themaximum hitch weight shown in thespecification for the caravan.

Heavy items should be stowed as close tothe axle as possible and lightweight items,such as bedding, should be loaded at therear. Try to stow bulky tinned supplies in thelower kitchen cupboards or even in thebottom of the bed boxes until you arrive atyour final destination. Please note that theroller catches and spring loaded doors areonly to keep the door closed and not to stopitems falling out of lockers and on to worksurfaces. Only light items should be stowedhigh up in the roof lockers. Ensure that allitems are secure and will not move aroundwhile on tow.

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TOWING CODE

Towing vehicle’s rear suspension

It is important that the towing vehicle’s rearsuspension is not deflected excessively bythe nose weight on the tow ball. If it isexcessive the steering and stability will beaffected.

The greater the towing vehicle’s tailoverhang (the distance between the rearaxle and the tow ball) the greater the effectthe nose weight will have on the towingvehicle’s rear suspension.

After trying out the caravan it may be foundthat stiffening of the vehicle’s rearsuspension is necessary - note that this maygive the towing vehicle a firmer ride whennot towing.

There are a number of suspension aidsavailable and advice should be sought onwhich to use and how to fit.

It is important to ensure that the caravan istowed either level or slightly nose down.This is particularly important on twin axlemodels.

STABILITY

The most common causes of poor stabilityinclude:

a) Worn shock absorbers or loosesuspension components on the towing vehicle.

b) Towing vehicle springs too soft.

c) Insufficient nose weight.

d) Nose of caravan is towing too high.

e) Incorrect loading.

f) Incorrect tyre pressures on car or caravan.

Tyres and Pressures

The tyres fitted to your caravan will operatewith complete safety at the UK maximumspeed limit of 60 mph, but the tyres arerated to 130 km/hr. The tyres on yourcaravan must be operated at the pressuresindicated on the caravan’s specificationsheet. Remember that the towing vehicletyres should be inflated to the ‘heavyloaded’ pressure given in the vehiclemanufacturers’ Service, Warranty &Technical Data manual.

Note: Pressures should only be checkedwhen the tyres are cold, not after ajourney or if the vehicle has beenstanding in the sun.

Tyre Tread

This caravan is subject to the same criteriaapplied to car tyres, namely, the minimumtread should be 1.6 mm around the total

circumference and across the entire width ofthe tyre.

Brakes/Breakaway cable

A breakaway cable is fitted so that in thecase of the caravan becoming detachedfrom the car it immediately applies thebrakes. Always ensure the breakaway cableis secured to the towing vehicle. See Page 20.

SNAKING

This is a term used to denote an unstablecar and caravan combination where thecaravan ‘weaves’ from side to side oftencausing a similar swaying movement in thecar itself.

Causes:

I. Unsuitable or unbalanced outfit.

II. Incorrect loading or weight distribution.

III. Excessive speed especially downhill.

IV. Side winds.

V. Overtaking.

VI. Being overtaken by a large fast moving vehicle.

VII. Erratic driving.

VIII. Insufficient tyre pressure.

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PREPARING FOR THE ROAD

Cures:

Cases of persistent snaking can bealleviated or even completely cured byvarious proprietary devices, about whichyour dealer will advise you.

PRE-TOW CHECKLIST ANDHITCH-UP

Loose articles must be stowed securely. Donot stow tins, bottles or heavy items inoverhead lockers prior to towing.

- ensure all lockers and cupboard doors areclosed and secured.

- all bunks are secure.

- all rooflights are closed and secured.

- tables are stored in their transit positions.

- fridge is on 12v operation and door travelcatch is set.

- all windows are fully closed and latched.Never tow with windows on night setting.

Leave all curtains and blinds open to aid rearvisibility.

- gas cylinders and appliances are correctlypositioned, secured and turned off.

- battery is secure and mains connectingcable is disconnected and stowed.

Check Gas Locker, Battery Locker, WetLocker and Cassette Toilet doors are secure.

Check wheel bolts, tyre pressures and tyreconditions.

Lock the entrance door

STABILISERS AND TRACTIONCONTROL

All Coachman Caravans come fitted with astabiliser. It can make a good towingvehicle/caravan combination safer to handle.A stabiliser should never be used to try toimprove a combination, which has poorstability, since instability will reappear at ahigher speed.

Coachman Caravans are also equipped forthe fitment of the Al-KO Trailer ControlSystem (ATC) and some models have itfitted as standard.

The Al-KO ATC is the emergency brakingsystem for caravans and works in a similarway to Electronic Stability Programmesystems for cars. The advanced, but simpleelectronic system monitors the lateralmovement of a caravan during travel. Whendifficult driving conditions are experienced,such as evasive manoeuvring, high sidewinds and turbulence encountered whileovertaking HGV’s, Al-KO ATC takes. controlto regain stability and prevent dangeroussnaking accidents.

ATC OPERATING INSTRUCTIONS

After coupling the caravan correctly to thetowing vehicle, connect the 13 pin plug tothe tow bar.

Upon connection, ATC will carry out an initialself-test and the LED light on the front fairingwill light up RED. During the self-test, the

13


CAUTION: Never enter the caravanwithout first lowering the four cornersteadies with the brace provided.Corner steadies should not be usedas a jacking device, or to take theweight of the caravan. Suitable towing vehicles

The caravan is manufactured fortowing behind normal road cars andis not suitable for towing behindcommercial vehicles other thanpassenger car derivatives. If in doubtplease contact your caravan Dealer.

Note: Under no circumstances shouldholes be drilled into the chassismembers e.g. for fitting additionalequipment.

sound of the push rod moving inside ATCcan be heard. When the self-test iscomplete, the LED will turn GREEN orflashing GREEN to signal that ATC is active.

If the LED does not change to GREEN, thenATC is not functioning correctly. For detailsof what to do in this case, see the providedtable on page 15.

Always re-check the ATC LED is greenafter any interval during a journey, suchas a service station break.

ATC LED light on the fairing

TROUBLESHOOTING

Should you experience a fault with ATC, theLED light on the fairing will change colour.Therefore, refer to the table on page 15 andfollow instructions.

If no illumination of the LED is evident, referto system requirements and check tow barwiring for permanent supply.

In the unlikely event that you receive a redflashing LED light and disconnecting and re- connecting the power does not alleviatethe problem, check the push rod position as detailed.

Locate ATC on the axle and check toposition of the push rod. (See photograph).

If no red line is visible, ATC is not active andcan be driven. However, we recommend thatyou contact Al-KO at the earliestconvenience.

If the red line is visible on the push rod, asshown on the left, the caravan should not bemoved.

Contact Al-KO or a specialist workshop.

14


Important - A20 amp fuse is requiredon the actual towing vehicle on theconstant 12v supply. Please check withyour Vehicle Dealer/Towbar installer. Ifonly a single fuse is fitted at the tow bara minimum fuse rating of 25 amps mustbe used.

Note: When providing power from anindependent supply e.g. a portablepower pack it is necessary that abattery rated at least 12V 55 Ah is usedto supply the auxiliary feed. It is alsoimportant that the power supply is fusedat 20 amps.

15


Display Colour ATC Condition Diagnosis What to do Outcome Status

Green ATC Active Everything OK

Green Flashing ATC Active Self test incomplete Drive forward to detectmovement to complete selftest and re check LED

Green (Constant) Ready for journey

Red ATC Inactive Possible to continuejourney.

Remove 13 pin plug and wait5 seconds. Reconnect plug

Green

Red

Ready for journey.

ATC faulty but can bedriven. Consult Al-ko.See Al-ko handbookfor details

LED not working ATC has no power.

LED faulty

Check push rodposition as detailedin the Al-kohandbook beforecontinuing journey.

Remove 13 pin plug andwait 5 seconds. Reconnectthe plug.

Check for constant live -refer to system requirementsas detailed in the Al-kohandbook.

Green.

LED not working.

Ready for journey.

If power ok, checkpush rod position.

Red line visible -possible to continuejourney but consult Al-ko. See Al-kohandbook for details.

Red flashing ATC has detected a fault Do not continue withATC connected

Remove 13 pin plug and wait5 seconds. Reconnect theplug.

Green

Red (flashing)

Ready for journey.

ATC faulty and cannotbe driven. Removepush-rod as shown inthe Al-ko handbook.Consult

Al-ko. See Al-kohandbook for details.

Prior to commencing any journey, ensure that the caravan lighting is fully operational and check the vehicle is loaded appropriately, the noseweight and tyre pressure are correct and confirm that the caravan is coupled to the vehicle tow bar correctly.

HITCHING UP

Wind up the corner steadies to the fullyretracted position.

Wind up the jockey wheel to raise the hitchto the above height of the towing vehicleball. Remove ball cover.

(It is an advantage to have a personstanding by the caravan to direct the driverof the towing vehicle to place the vehicle inthe correct position).

Reverse the towing vehicle so that thetowing ball is just under the caravan hitch.

16


Operating Instructions – AKS 3004

The AKS 3004 stabiliser fitted to yourcaravan has 4 special friction pads, whichsuppress both snaking and pitching and it isessential that the tow ball is kept completelyclean as contaminated pads will reduce itseffectiveness.

The maximum vertical static load for thiscoupling is 100kg and must not beexceeded. However, the vertical static loadon the towing vehicle may be less than this(check with towing vehicle manufacturer).Whichever is the least must not beexceeded.

To hitch up with the AKS 3004 follow thefollowing procedure:

• Using the coupling handle (which shouldbe in the upright position), put the AKS on

to the towball. Push the black handledown and check the green indicatorbutton is showing. (Fig. 1)

• Press the red stabilising lever down. TheAKS is now ready for the road. (Fig. 2)

Safety Indicators

• If the green indicator is visible then youknow you have correctly coupled yourAKS to your towing vehicle. (Fig. 3)

Wear Indicator

For coupling mechanism and front/rearfriction pads. (Fig. 4)

• Wear of the coupling ball and mechanismcan be easily monitored. If the greensection is visible (when coupled to yourtowball) then the front/rear friction pads,coupling ball and mechanism are in order.

• If the red lower section obscures the greensection then you need to check theseparts immediately.

17


Fig. 3

Fig. 2Fig. 1 Fig. 4

Friction Pads Replacement

• Unscrew the 2 screws which are under thered rubber soft dock by using the specialtool. (Fig. 5).

• Remove screw from back plate. (Fig. 6)

• Remove friction pads. (Fig. 7)

Loading capacity

The AKS 3004 can tow vehicles up to grossweight of 3000kg and a maximum noseweight of 100kg.

UNCOUPLING

Lower the jockey wheel to the ground.Disconnect the breakaway cable and plugs.

Release stabilising lever and lift the couplinghandle whilst winding.

Lift the coupling head clear of the towball.

18


Friction Pads are in good order

Friction Pads worn out & needreplacing

Fig.6

Fig.5

Fig. 7

Electrical Connections and Road Lighting

Plug in the 13 pin electrical connections andcheck that all road lights work.

In accordance with EN150 11446 yourcaravan is fitted with a 13 pin Jaegar plugfor electrical connections and road lighting.If your car is fitted with the old type 12N and12S sockets we would strongly recommendthat you do not use adaptors but have itrewired and a 13 pin Jaegar socket fitted.(Ensuring the car socket is wired inaccordance with the drawing below).

19


PIN NO COLOUR DESCRIPTION1 Yellow Left Flasher2 Blue Fog Hazard Light3 White Return for 1,2,4,5,6,7 & 84 Green Right Flasher5 Brown Right Tail Light6 Red Stop Lights7 Black Left Tail Light8 Orange Reverse Lights9 Brown/Blue Car +10 Brown/Red Fridge11 White/Green Return for 1012 NOT USED13 White/Blue Return for 9

VIEWED FROM REAR

BREAK-AWAY CABLE

UK LAW requires that all trailers with brakesbuilt on or after 1st October 1982 (e.g.caravans, horse boxes, flat bed car trailersetc.) are fitted with a safety device toprovide protection in the unlikely event ofthe separation of the main coupling while inmotion. A device referred to as a“breakaway cable” fulfils this requirementand when fitted to a trailer its use ismandatory.

Purpose - To apply a trailer’s brakes if itbecomes separated from its towing vehicle.Having done this, the cable assembly isdesigned to part, allowing the trailer to cometo a halt away from the towing vehicle.

Construction - Usually a thin steel cable,possibly plastic coated, and fitted with ameans of attachment for connection to thetowing vehicle.

Operation - In the event of the maincoupling of the trailer separating from thetowing vehicle, the cable should be able topull tight, without any hindrance, engagingthe trailer’s brakes.

Note: The break-away cable should neverbecome taut during normal use.

Correct procedure for use:

• Regularly check the cable and clip for

damage. If in doubt, contact your dealeror service agent.

• Make sure the cable runs as straight aspossible and goes through a cable guideunderneath the trailer coupling.

• Determine whether or not the towbar has adesignated attachment point (i.e. a partspecifically designated by itsmanufacturer for a breakaway cable).

Where a designated attachment point isprovided on the towbar:

Pass the cable through the attachment pointand clip it back on itself (Fig 1).

Do not attach the clip directly to thedesignated point (Fig 2). The clip is notsufficiently strong enough for use in thisway.

Where no designated attachment pointhas been provided on the towbar:

Fixed ball - Loop the cable around the neckof the towball. If you fit the cable like this,use a single loop only. (See Figs 3A and3B).

Detachable ball - You must seek guidanceon procedure from the towbar manufactureror supplier.

20


Fig.1

Fig.2

Fig.3AFig.3B

Other means of attachment -

In some instances it may be possible toattach the cable assembly:

Either

a) to a permanent part of the towbarstructure, as long as this meets theapproval of the towbarmanufacturer/supplier,

Or

b) to an accessory sold for the specificpurpose of breakaway cable attachment.

When the breakaway cable is attached,check to ensure:

a) that the cable cannot snag in use on thetrailer coupling head, jockey wheel, or anyaccessory e.g. a stabiliser, bumper shield,cycle carrier, etc.

b) that there is sufficient slack in the cable toallow the towing vehicle and trailer toarticulate fully without the cable everbecoming taut and applying the brakes.

Note: For peace of mind you might wishto check the state of the cable bypositioning the trailer and towing vehicleat extreme angles before setting off.

c) that it is not so slack that it can drag onthe ground. If left loose, the cable mayscrape along the ground and be

weakened so that it subsequently fails todo its job. The cable may also be caughton an obstacle when in motion thusengaging the trailer brakes prematurely.

Having followed this advice, should you feelthat a satisfactory coupling arrangementcannot be achieved, consult your Dealer.

MIRRORS

There is a legal requirement for you to havemirrors that allow you to see clearly an areathat is 4 metres wide from the side of yourcaravan at a distance 20 metres behind thedriver. A caravan is significantly wider than acar even a large 4 x 4 and you simply can’tcomply with the law unless you fit towingmirrors. The driver of the towing vehiclemust have an adequate view of the rear.

If there is no rear view through the caravan itis essential that additional exterior towingmirrors are fitted.

Note: Any rear view mirror fitted shall be ‘e’marked and cover the field of view asstipulated by type approved requirements(Regulation 33 of the Road VehiclesConstructions and Use Regulation 1986).

COUPLING UP A CARAVAN CHECKLIST

1. Is the hitch fully down over the towball?

2. Is the hitch head lever fully closed(down)?

3. Are the visual indicators showinggreen?

4. Is the breakaway cable correctlyattached, passing through the cableguide, loose but not dragging, and willnot snag on full lock?

5. Is the stabiliser correctly attached, withthe handle closed and indicatorsgreen?

6. Is the jockey wheel fully retracted andstowed away securely?

7. Are the electrics correctly attached andfree from dragging or snagging on fulllock?

8. Have the lights and road indicatorsbeen checked and are they working?

21


Caution: Any rear view mirror must notproject more than 250 mm* outside:

a) the width of the caravan when beingtowed.

b) the width of the towing vehicle whendriven solo

*The limit for older vehicles is 200 mm

9. Once “Hitched Up”, are the cornersteadies fully retracted, and thecaravan handbrake OFF?

10. Has the caravan step been stowedaway?

11. Are the caravan door, windows,lockers and roof lights closed andsecured?

12. Is the rear number plate correct andclearly visible?

13. Is the gas system turned off fortowing.

14. If fitted check ATC system. (See page14).

15. Is the caravan loaded correctly and allitems secure?

16. Is the sink empty of all items includingthe bowl?

SPEED LIMITS

Normal road towing: 50mph (80 kp/h)

Motorways (including Dual carriageways):60mph (96 kp/h)

PULLING OFF

Let the clutch out smoothly.

Allow more engine speed to produce thepower to move the additional weight of thecaravan.

Avoid wear and tear on clutch andtransmission by taking extra care.

Change gears smoothly. Try not to jerk theclutch.

CARAVAN HANDLING

Allow for caravan being wider than car.

Do not bump kerb with caravan wheels.When passing other vehicles allow morethan normal clearance for driving solo. Allow longer to get up speed to pass.

Allow for the vehicle being twice its normallength.

Do not suddenly swing out.

Carry out all manoeuvres as smoothly aspossible.

Use nearside wing mirror to check caravanhas cleared when overtaking.

REVERSING

It is advisable to have a second personavailable when reversing the caravan. Startpractising by choosing a left-hand bend forease. Reverse slowly, turning the wheel,initially the opposite way to the direction youwant the caravan to go.

Now the front of the caravan is nudged outand moving the rear in the intendeddirection. Take care not to hit the van withthe car!

Midway through the manoeuvre, when thecaravan is correctly angled, slow to a crawland gradually apply opposite lock. Make thecar follow the caravan round then finallystraighten up.

Proficiency at reversing can only beachieved with practice.

22

PREPARING FOR THE ROAD/TOWING AND DRIVING

CARE MUST BE TAKEN TO PREVENTFOULING WHEN TRAVERSINGRAMPS OR OTHER GROUNDOBSTACLES

Caravans may not be towed in theoutside lane of a three or four lanemotorway. (Ref. 12(2) of theMotorway Traffic (England and Wales)Regulations 1982)

MOTORWAY DRIVING

1.Reduce Speed:

i) In high or cross winds.

ii) Downhill.

iii) In poor visibility.

iv) Poor road conditions

2.High sided vehicles cause air buffetingso extra care must be taken whenpassing or being passed. As muchspace as possible should be given.

CHANGING A WHEEL

1. Unhitch the caravan and ensurehandbrake is applied.

2. Lower the front of your caravan by retractingthe jockey wheel as much as possible.

3. Lower the corner steadies, as a safetymeasure, to stabilise the caravan. Do notuse to jack up caravan.

4. Your spare wheel is located in the AL-KOspare wheel carrier situated just behindthe axle.

5. To remove the spare wheel from thecarrier locate hand wheel situated on thecentre of the spare wheel carrierretaining plate on the nearside of thechassis and remove the split ring in thehole at the end of the bolt. Now loosen

and remove the hand wheel.

6. Now slide the carrier out of the locatingholes on the chassis and rest thenearside on the floor.

7. Reach into the centre of the spare wheeland remove the clamping sleeve and theretaining wheel nut. Remove spare wheelfrom carrier.

8. Use your wheel brace to slacken off thewheel bolts on the wheel to be changed.

9. If your caravan has a jack receiver fitted,then jack up the caravan in line with theinstructions. If not position a suitablejack under the axle at the appropriatejacking point (rear axle on twin axlemodels) (on soft ground use somethingto act as a spreader plate).

10. Jack up caravan until the wheel to be

removed is just off the ground.

11. Remove the wheel bolts and remove thewheel.

12. Fit spare wheel and reverse the aboveprocedure placing the punctured wheelin the wheel carrier.

WARNING - Ensure the wheel is of thesame construction and size with the onethat has been removed.

13. Tighten all bolts equally in order shownin the diagram.

Torque settings are:

Steel Wheels 88Nm (65 lbs/ft). Alloy Wheels 130Nm (96 lbs/ft).

WHEEL BOLT TIGHTENING SEQUENCE

TOWING AND DRIVING

WARNING:

1. After the first 30 miles check allroad wheel bolts and tighten, ifrequired, to correct torque setting.

2. Check wheel bolt torque beforeeach major journey.

3.Never use grease of any kind onwheel bolts.

23

Before fitting a new wheel, examine it fordistortion or other damage. Ensure thatall mating surfaces are clean and dry,including bolt seats.

ALWAYS USE THE CORRECT BOLTS TOSECURE THE WHEEL. THERE AREUNIQUE BOLTS FOR ALLOY WHEELSAND UNDER NO CIRCUMSTANCESSHOULD ANY OTHER BOLTS BE USEDWITH ALLOY.

Please note with Alloy Wheels you shouldfirst tighten all bolts to 85Nm (63lbs/ft)then go around again in the sequenceshown and increase the torque from85Nm (63lbs/ft) to 130Nm (96lbs/ft). Thecorrect conical and tapered wheel bolts(stamped 10.9) must be used.

IMPORTANT: Your attention is drawn to thenotice affixed in the caravan advising on fireprevention, ventilation and what to do incase of fire.

CHILDREN

Do not leave children alone in the caravan.Keep potentially dangerous items, e.g.matches, drugs etc, out of reach, as at home.

FIRE EXTINGUISHER

It is recommended that you provide, one drypowder fire extinguisher, of an approvedtype or complying with EN 3-7 of at least1kg capacity by main exit door, and a fire

blanket next to the cooker. Familiariseyourself with the instructions on the fireextinguisher and the local fire precautionarrangements.

A fat pan must not have an extinguisher aimedat it, but must be smothered by a fire blanket.

IN CASE OF FIRE

1.Get everyone out of the caravan asquickly as possible using whichever exit isquickest including windows. Do not stopto collect any personal items.

2. Raise the alarm. Call the fire brigade.

3. Turn off gas container valve if safe to do so.

VENTILATION AND CONDENSATION

All caravans comply with EN 1645-1. Theventilation points on your caravan are fixedpoints of ventilation, which are required bythe European Standards. Low levelventilation is located at various points. Highlevel ventilation is through the roof lights.Under no circumstances must these ventsbe blocked or obstructed.

It is advised that fixed ventilation points arechecked and cleaned (if necessary) on aregular basis.

SECURITYVIN (VEHICLE IDENTIFICATION NUMBER)

Record your caravan V.I.N. which can befound stamped on the underside of thedrawbar or on one of the eye level windows.Make a note of this number in the spaceprovided at the front of this guide and makea separate note of the number to keep safeat home.

CARAVAN THEFT

The theft of a caravan can occur in the mostunlikely circumstances; from a motorwayservice area, even from an owner’s driveway.

Secure all windows and doors when yourcaravan is unoccupied, even if only for ashort length of time.

ADDITIONAL SECURITY

Laser and VIP models come as standardwith the AL-KO Secure wheel clampingdevice. While Vision and Pastiche have the

24

TOWING AND DRIVING/SAFETY AND SECURITY

WARNINGNever use portable cooking orheating equipment, other thanelectrical heaters that are not of theradiant type, as it is a fire andasphyxiation hazard.

Petrol/Diesel Fumes

The fitting of a tail pipe to your exhaustwill reduce the possibility of fumesentering your caravan through the frontfixed ventilation points.

AL-KO Secure receiver fitted as standardand the AL-KO Secure device can bepurchased from your dealer, alternativelyconsider fitting any device, which mightdeter or prevent intrusion by thieves. A hitchlock cover prevents towing of the caravan.

FITMENT OF AL-KO SECURE

• Align the wheel so that the receiver can beseen in the centre of the rim opening. DONOT use the rim opening in which the tyrevalve is fitted. (Fig 1)

• Unscrew the plastic cap from the receiverand store in the tool kit box. (When AL-KOSecure is not in use, always screw theplastic cap in place). (Fig 2)

• Insert the locking bolt into the rim specificinsert. (Fig 3)

• Insert the locking bolt socket key. (Fig 4)

• Line up the locking bolts and assemblywith the receiver. (Fig 5)

• Tighten the locking bolt socket using thewheel spanner provided (or torque wrenchas shown) to wheel torque (Ideally 86 Nm).(Fig 6)

• Remove the locking bolt socket key. (Fig 7)

• Insert barrel lock. (Fig 8)

• Hold the lock fast and lock. (Fig 9)

• The AL-KO Secure is now fitted. (Fig 10)

25

SAFETY AND SECURITY

Fig.2

Fig.1

Fig.3

Fig.4

Fig.5

Fig.6

TWIN AXLE CARAVANS

Fit the front lock first by aligning the wheelso the receiver can be seen in the centre ofthe rim opening. Chock front wheel andopposite wheel. Jack the caravan(preferably using the AL-KO side lift jack)until the rear wheel is clear of the ground.Fit the second lock by aligning the wheel asdescribed previously.

FREE CRIME PREVENTION

Advice on securing your caravan, protectingyour valuables, property marking, either athome or whilst on site, can be obtained fromthe Crime Prevention Officer through yourlocal Police Station.

26

SAFETY AND SECURITY

Fig.7

Fig.8

Fig.9

Fig.10

27

ARRIVAL AT SITE

CHECK SITE REGULATIONS FORANY LOCAL RESTRICTIONS

SELECTING A PITCH

Carefully select where you wish to placeyour caravan. The site should be as level aspossible, preferably not under or near trees,well drained and away from possible boggyareas. Consider how you will move thecaravan when it is time to leave the site. Onsloping ground it is better to pitch facingdownhill, especially during wet weather. Itshould be noted that some items of caravanequipment are only designed for use up to a3 degree angle and if this angle is exceededthe components may fail.

It is good practice to chock the wheels ofthe caravan when parked on a slope eventhough the caravan brakes are applied.

UNHITCHING

Apply the caravan handbrake.

Disconnect the breakaway cable.

Disconnect the 13 pin plug and return it toits holder.

Unclamp and lower the jockey wheel to theground.

Release the stabilising lever and couplinghandle.

Operate the handle to wind down the jockeywheel until the coupling head clear of thetowing ball.

Replace towball cover.

Park your vehicle alongside the caravan onthe offside.

LATERAL LEVELLING

On uneven ground lateral levelling may beaccomplished by the use of a leveller jackand a spirit level placed ‘across’ the caravanfloor.

Place the leveller jack, folded flat, in front ofthe wheel needed to be raised to level theaxle.

Tow the caravan onto the leveller jack. Windup until the spirit level shows that thecaravan is laterally level. Apply the caravanhandbrake and chock the caravan wheel ifnecessary. Lower the jockey wheel toground level.

Proceed with unhitching as describedabove.

(On upward facing pitches when thehydraulically damped drawbar of the hitchbecomes fully extended it will be necessaryto compress the drawbar slightly in order toachieve a ‘clean’ unhitching). With thecaravan brake on, reverse the towing vehicleabout 1 inch (2.54cm) to release hitch locktension and using the jockey wheeladjustment unhitch the caravan aspreviously described.

Note: Under no circumstances should thecaravan steadies be used as a jack. Theyare only a means of stabilising thecaravan.WARNING

Attention: Always disconnect the 13pin plug between the towing vehicleand the caravan before connecting anLV (230V) supply to the caravan andbefore charging the caravan batteryby any other means.

FORE AND AFT LEVELLING

Place the spirit level ‘fore and aft’ and usingthe jockey wheel adjustment level thecaravan horizontally.

Wind down the corner steadies onto loadspreaders (blocks of wood a minimum of 6inches (15.25cm square) taking care not tolift the caravan wheels.

It is important that the caravan is correctlylevelled to ensure the correct working of therefrigerator, cooker etc.

Your caravan should not be operated atan angle greater than 3 degrees.

PARKING ON A REVERSE –SLOPING SITE OR STEEP HILL

For successful parking on a reverse slope orsteep hill, the operator need only apply thehandbrake with one hand while gently butpurposely inching the caravan or trailer asmall distance backwards with the other.

CONNECTING SERVICES

Connection of services is dealt with underseparate headings. In all cases becomefamiliar with manufacturers’ instructions.

Before making connections of anydescription to the caravan ensure ALLequipment is turned off and that whereappropriate switches are moved to the offpositions.

WATER

Your caravan will be fitted with a Flojet on-board pump, a Truma Ultraflow Filterwater system or the Ultraflow combined with a Whale Underfloor Tank System. Todetermine which model you have, pleaserefer to the Coachman brochure.

Under no circumstances should mainswater be connected to the caravanwithout a pressure reducer.

If using the system after a storage period,carry out checks as outlined in “Setting upthe Water System”.

Fill fresh water container and place insuitable position. Place waste waterreceptacles in position.

Place the submersible pump or filler pipe(dependant on system) into the watercontainer, ensuring that it is fully submergedbefore operating the system.

WASTE CONNECTION

Your caravan is fitted with a 28mm wastewater system. Two waste water outlets arelocated on the offside of the caravan to therear of the wheels. These outlets connect tostandard waste hose, which can then beinserted into suitable waste watercontainers.

28

ARRIVAL AT SITE/CONNECTING SERVICES - WATER

Caution: Never enter the caravanwithout first lowering the four cornersteadies with the brace provided.Corner steadies should not be usedas a jacking device.

WARNING: If the handbrake is NOTfully applied (i.e. vertical) and is set tosome lesser position than the fullvertical, then problems will almostcertainly arise after the trailer hasbeen uncoupled from the towing unit.On steep hills or sloping sites alwayschock the caravan wheels.

PRESSURISED WATER SYSTEM

Fresh water is supplied to the caravan froman external water container by either theFlowjet with its inlet pipe or the UltraflowFilter Compact System, which consists of asocket located near the water heater cowl,on the offside of your caravan and aseparate plug-in pump assembly. Thesocket is protected by a hinged lid whichshould be kept shut when the pump is notconnected. The lid is easily opened bygripping the lower edge and pullingoutwards. The separate plug-in pumpassembly consists of a submersible pump,hose and plug. The plug providesconnection to both water supply to thecaravan and 12 volt DC electric power to thepump. A dust cover is fitted to theconnecting dual hose to preventcontaminants falling into the water container.

FLOJET

FEATURES

• Self-Priming

• Dry Running

• Soft Noise Absorbing Mounts

• Snap-in Port Fittings

• Corrosion Resistant Materials

SPECIFICATIONS

Motor: Permanent Magnet, Ball BearingTotally Enclosed. Fully suppressed.

Pump: Three chamber diaphragm designSelf-priming up to 9 feet suction lift; Pumpable to run dry without damage

OPERATION

With pump switch off and battery fullycharged, fill water tank, open all faucets,then turn pump switch on. Water will beginto flow. When the water is free of air, turnfaucets off. Remember, you are filling thewater heater and shower lines. When allvalves are shut-off, pump will stop. Shouldpump fail to stop, turn switch off and see thetrouble shooting guide.

CAUTION: Pump surface will get hot tothe touch if operated for extendedperiods of time under pressurizedconditions.

WARNING: BEFORE SERVICING PUMP,TURN OFF PUMP AND DRAIN WATERFROM SYSTEM!

Failure to Prime - Motor operates, but nopump discharge

• Restricted intake or discharge line

• Air leak in intake line

• Debris in pump

• Punctured pump diaphragm (pump leaks)

• Crack in pump housing

Motor falls to turn on

• Loose wiring connection

• Pump circuit has no power

• Blown fuse

• Pressure switch failure

• Defective motor

Pulsating Flow

• Restricted pump delivery. Checkdischarge lines, fittings and valves forclogging or undersizing

Pump Fails to Turn Off After All FixturesAre Closed

• Empty water tank

• Insufficient voltage to pump (low battery)


• Discharge line leak

• Defective pressure switch

Low Flow and Pressure

• Air leak at pump intake

• Accumulation of debris inside pump andplumbing

29

CONNECTING SERVICES - WATER

• Worn pump bearing (excessive noise)


• Defective motor

WINTERISATION

Allowing water to freeze in the system mayresult in damage to the pump and plumbingsystem.

Non-Toxic antifreeze for potable water maybe used with Flojet pumps. Followmanufacturers recommendations.

Do not use automotive antifreeze towinterize potable water systems. Thesesolutions are highly toxic and may causeserious injury or death if ingested.

1.Open plumbing drain valves if applicable.You may use the pump to drain the tankby opening all the faucets in the system.Allow the pump to operate until the tank isempty. Do not operate the pump morethan 15 minutes continuously.

2.Open all faucets to purge all the waterfrom the pump and the plumbing system.Run the pump until no water is comingthrough the faucets. Turn power to thepump off. Be sure that all the water fromthe drain lines are drained.

3. Remove quick connect inlet and outlet

fittings from the pump and turn the pumpon to pump out remaining water from thepump head. Be sure to have a catch panor a rag under the pump to prevent waterfrom spilling on to the RV. Turn the pumpoff once the plumbing is empty. Leave thefittings disconnected from the pump untilthe system is ready to be used again.

4. Be sure that all faucets are left open toprotect against damage to the plumbing.

TRUMA ULTRAFLOW FILTER HOUSING

The Truma Ultraflow Filter Housing is part ofa unique, high quality product rangedesigned to bring water to your caravan in aconvenient and efficient manner.

The system includes a special filter whichremoves unpleasant tastes, smells andsuspended particles to give clear, freshtasting water.

The activated carbon, which removeschlorine, tastes and smells, etc., byabsorption and by mechanical filtrationreduces algae and bacteria. The silvercontent avoids bacteriological growth in thefilter.

The Truma Ultraflow operates in the caravanwater supply as a pressurised system usingthe Ultraflow Smart Switch.

Also available on some models is a specialoutdoor shower which connects directlybeside the pump.

The water pump and outdoor shower aredetachable from the Ultraflow Filter Housingfor security and while touring. A blankingplug is available to blank off the inlets whenthe pump or shower is not attached.

To connect the pump, simply align the plugwith the socket and push it into position.This makes both water and electricconnections.

The shower plug contains no electricalconnections.

To remove, pull the lower trigger and pull theplug from the socket.

OPERATING INSTRUCTIONS

30


Raise the lid, clean both the water socketand the plug of the pump assembly.

Plug the pump assembly into the socket.

Place the pump into the water container,ensuring that it is fully submerged beforeoperating the system. The dust cover (7) isto stop contaminates falling into the watercontainer.

To remove the pump assembly from theUltraflow Filter Housing, pull the lowertrigger and pull out the hose plug.

Do not remove by pulling the hoseor electric cable.

ROUTINE MAINTENANCE

1. Ensure that the O-ring seal on the hoseplug and socket are free from dirt.

2. To aid fitting of the plug assembly smearthe O-ring with vegetable oil.

3. To change the filter, turn the filter cap anti-clockwise and pull out the filter.

4. After installation, please drain off the firstlitres until the filtrate is clear.

Maximum filtering efficiency (cleaning effect)can only be achieved if the filter is changedat regular intervals. The filter must bechanged within 35 days of initial use, even ifit was not in use during this time. Pleaseremember that water is foodstuff. Werecommend that filtered water is consumedwithin 1 – 2 days and advise you to drain thesystem after long periods of disuse.

Use dial on the filter housing for guidance toreplace after approx. 35 days of use.

NOTES

Never allow the pump to run dry. Alwaysensure that the pump is submerged in thewater or the lifetime of the pump will bereduced.

WINTERISATION

If there is any chance of the temperaturefalling below freezing when the caravan isnot in use the water system and toiletsystem must be winterised. All the tapsshould be opened; the water filter and thecaravan system drained using all the draintaps (cold/hot/waterheater) situated withinthe caravan. Additionally shower headsshould be removed and the hose lefthanging downwards.

During the winter when the caravan is not inuse, it is advisable to remove the filter toavoid any retained water within the filterfreezing.

If you have a Truma external shower youmust drain the filter housing by connectingup the outside shower and allowing theremaining water to drain by the open showerhead. The filter hole may be sealed with thefilter cap.

Clean the water system at the start and endof each season.

FAILURE TO CARRY OUT THISPROCEDURE MAY INVALIDATE YOURWARRANTY ON ALL WATER SYSTEMASSOCIATED PARTS.

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STERILISING (Also see storage andWinterisation)

1.When cleaning the water system at thestart or the end of the season it isadvisable to use a sterilising fluid e.g. TheTruma sterilise. It is recommended thatfor this operation the filter is removed asthe fluid reduces the effectiveness of anew filter.

2. Flush the system thoroughly to removethe effective fluid traces.

3. After sterilising the system at the start ofthe season it is recommended that a newfilter cartridge should be fitted.

ULTRAFLOW WATER PUMPASSEMBLY

The Water Pump Assembly comes completewith the water pump, container cover andstorage clip. The submersible pump needsno priming and is extremely quiet inoperation.

ULTRAFLOW SMART SWITCHAPS01

The self-calibrating Ultraflow Smart Switchhas been designed to switch the pressurecontrolled submersible Ultraflow Maxi Pumpfitted in caravans.

The inline adaptivesystem measures theperformance of yoursubmersible waterpump and constantlyadjusts the start andstop pressures to suitthe water pump andbattery voltage. Ifthe water containerruns dry the water pump is stopped after ashort time, and the pressure switch locksout to prevent damage to the water pumpuntil the water is refilled. Due to theintegrated processor there are notadjustments to be made.

SAFETY INSTRUCTION

- Use the switch only in a technical flawlesscondition.

- The power supply has to be rated with 6.3AT (slow).

- The cable terminals have to be fittedcompletely and firmly.

- The system has to be drained in danger offrost.

- In combination with a mains water supplya pressure reducer is absolutelynecessary.

- If the safety instructions are notrespected, it results in forfeiture of ourproduct liability.

TECHNICAL DATA

Power supply 12 V DC

Maximum power consumption, water pump. 3 A (36W)

Fuse 6.3 AT (slow)

Max. Opening 2 bar

Connection diameter 12mm

Medium Drinking water5°C to 30°C

The right to effect technical modifications isreserved!

CONFORMITY DECLARATION

En 55014/en60730 electrical safety andelectromagnetic compatibility ECE R10electromagnetic compatibility ECE R10electromagnetic compatibility for vehiclesDirective 2002/72 EC plastics in contact with food.

32


PRINCIPLE OF OPERATION,MAINTENANCE

First Steps

Fill the aquaroll with water and fit the pumpinto the socket.

Close all taps and drain valves.

Switch on the on-board power supply.

Switch on the pump power supply.

Initialisation

Now the Truma Ultraflow Smart Switch looksfor the pump to raise a system pressureabove 0.7 bar. If this condition is met thepump continues to run for approximately 7seconds until it stops. Whatever maximumpressure is reached is remembered byUltraflow Smart Switch and providing thatthe voltage across the pressure switch ismaintained this is referred to for future pumpoperations.

In the event that the pressure ofapproximately 0.7 bar is not reached (forexample if the system is being purged of airwith the taps open) the pump will continueto run until the taps are closed.

After a purge cycle the tap may have to beused two or three times in order for fullpressure to be attained. In order to give thesystem time to purge the dry run feature is

inhibited for a period of 3minutes from theinitial switch on.

Assuming that the system is now full ofwater, the tap closed and the pump hasstopped, the pressure in the system is likelyto be in the range of 0.9 – 1.2 bar (targetpressure) dependent on voltage and theexample of pump used.

Normal Use

If a tap is opened the pump will start to runwhen the pressure in the system drops tothe target pressure less 0.1 bar is againreached the pump will continue forapproximately 7 seconds then stop.

Voltage Reduction

In the event of a reduction of voltage thetarget pressure and all associated switchon/off pressures are adjusted downwards. Ifthe values are reduced too much this doesnot matter as the next time the tap is closedthe pump will push them back up.

Dry-run Protection

Finally in the event that the pump is runningbut pressure is below 0.25 bar the unitswitches off the pump and locks out in orderto protect the pump knowing that the watersupply has run out. After the watercontainer has been refilled the power shouldbe removed from the system for a period ofapproximately 3 seconds then re-connected.

The unit will then operate normally.

All pressures quoted above are for exampleonly and in practice may vary slightly.

ON LASER MODELS THE WATER CAN BE SUPPLIED FROM THE UNDERSLUNGWHALE TANK (SEE SEPARATEINSTRUCTIONS).

ULTRAFLOW REPLACEMENTFILTER

The Ultraflow Filter Cartridge is a highquality water filter, which removesunpleasant tastes and odours from thecaravan’s stored water. For the occasionalcaravanner, the cartridge should be replacedat the start of each season. For the regularcaravanner we recommend to replace thefilter after 35 days of use.

MIXER TAPS

The shower, hand basin and kitchen taps areoperated by raising or lowering the handle tocontrol the flow and moving from side toside to blend hot and cold water to achievethe desired temperature.

OPERATION OF THE WATERSYSTEM

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After the waste connections have beenmade, all the taps have been closed, thewater heater drain tap and the hot and colddrain taps closed. Check also that yourexternal container is full, and the pumpsubmerged.

1. Switch on the 12v master switch.

2. Turn on the pump at the switch panel.

3. The pump will run for a short time as it ispriming the system.

4.Open a cold tap and leave open until thereis a good flow of water.

5. Close that tap and carry out the sameoperation on the remaining cold taps.

6. Repeat this operation with the hot tapsuntil there is a good flow. This will takelonger as your Truma water heater will befilling.

WHALE ON BOARD SYSTEM (Laser)

The external/onboard water system fitted tothe Laser range gives the user ultimateflexibility of water supply to the caravan.This includes a self-contained 38 litreunderslung tank.

The system can be used in five modes.

1. Supply to the caravan from an externalwater container.

2. Supply to the caravan from a mains watersupply. (By use of an Ultraflow Waterline)

3. Fill the underfloor tank from an externalwater container.

4. Fill the underfloor tank from a mains watersupply. (By use of an Ultraflow Waterline)

5. Supply the caravan from the underfloor tank.

OPERATION OF THEUNDERFLOOR WATER TANKSYSTEM

As submersible pump system see ControlPanel Instructions.

NOTE: The external pump will automaticallyswitch off when the tank is full.

TANK DRAIN OPERATION

The water tank should be drained when thevehicle is not in use or is in transit.

Simply lift the drain plug handle out fromrecessed area,rotate 45º and reston top surface asshown in thediagram. This willenable the tank tobe drained without

having to hold the handle. When the tank isdrained, refit the handle by pushing throughthe drain plug, to seal the tank from debris.

NOTE: The tank module is connected to thecaravan water system and wiring. Pleaserefer to the Ultraflow instructions.

IMPORTANT - Auto change over

The lower float switch within the tank, willautomatically switch over to an externalwater supply, when the tank water leveldrops below the bottom float position.

MAINTENANCE

To clean and sterilise inside the water tank,use diluted sterilising fluid and fully flushtank with water afterwards. Ensure anindustry recommended freshwater tankcleaner is used.

TROUBLESHOOTING

The Whale water tank is fitted with a controlmodule, in the unlikely event you areexperiencing problems with the system,please refer to the table below.

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35


Problem Possible Causes Potential Solution

Pump fails to turn on Loose wiring connection

Pump circuit has no power.Blown fuse.

Pressure switch failure

Defective motor.

Remake a sound connection

Replace fuse/reset

Reset pressure switch using manufacturer’s instructions.

Replace pump.

Float switches fail to operate. Loose wiring connection.

Defective switch.

Remake a sound connection.

Contact Whale Support.

Tank leaking from drain plug Drain stem not engaged past O-ring. Reseal ensuring the drain system is fully home.

If the problem persists contact WhaleSupport on 028 9127 0531

WINTERISING

Freezing in winter may cause damage to theWhale under-floor tank and module. Toavoid this damage, ensure the system iscompletely drained. Please see storage andwinterisation section (Page 104).

1. Drain the fresh water tank using the drainstem.

2. Turn pump on and open all taps (includingdrain valve) and allow the pump to purgethe water from the system (not suitable forsubmersible systems).

3.Open the taps until water flow stops(suitable for submersible systems).

4. Turn off power isolator switch for water pump.

5. Remember to leave all outlets and Taps open.

FAILURE TO CARRY OUT THISPROCEDURE MAY INVALIDATE YOURWARRANTY ON ALL WATER SYSTEMASSOCIATED PARTS.

TRAVELLING

Do not travel with water in the tank.

It is strongly recommended that all water isdrained from the tank before travelling.

36

CONNECTING SERVICES - GAS

GAS (LPG)

The gas installation of your caravan hasbeen designed to meet the requirement ofEN1949 and BS 5482.

EN1949 requires a fixed outlet pressureregardless of the gas type and lays down aharmonised pressure of 30mbars for LPGinstallations in touring caravans acrossEurope. Your caravan is fitted with aregulator which meets these requirementsand thus allows users to move freelybetween European countries by being ableto purchase any LP gas type. Differentbottle types are accommodated by usingdifferent hose adapters, which connect tothe 30 mbar regulator.

TYPES OF GAS:

BUTANE

Butane is supplied in the U.K. in Green orBlue bottles.

All these have a male left hand thread exceptfor Camping Gaz, which has a special femaleright hand, Calor, 7.5 kg and 15 kg bottleshave a special clip-on connection.

Continental bottles usually have a male left hand

thread similar, but not identical, to U.K. Butane.

Butane is suitable for use at temperaturesdown to 2ºC but will not work below that.

PROPANE

Propane is supplied in red steel containersor partly red bottles which have a female lefthand threaded connector or by BP GasLight in green cylinders.

Scandinavian countries use the same connector.

It should be noted the standard UKdomestic butane or propaneregulator is not suitable for use oncaravans manufactured to EN1949.They are not set on 30 mbar and havea greater outlet pressure tolerance.Likewise the current standardautomatic changeover regulator willnot be suitable.

WARNING

• Do not use appliances which have adifferent working pressure.

• The gas system should only be modifiedby competent and qualified persons.

• The gas system and appliances mustbe inspected/maintained every 12months (irrespective of usage) by aqualified technician.

• The caravan is designed to accept amaximum of 2 x 7 kg steel butane or 2x 6 kg propane bottles or 1 x 5 kg and1 x 10 kg BP light cylinders.

• Ensure there is no stress at the hoseassembly when it is connected to thecylinder.

• If using an external LPG supply thepressure must not be less than 0.3 barand not greater than 0.5 bar.

• Inspect flexible hoses on a regularbasis for deterioration, wear anddamage and renew as necessary withan approved type, in any case no laterthan the expiry date marked on thehose.

• Do not site bottles outside the gaslocker compartment as this wouldnecessitate the use of a high pressurehose in excess of 450mm.

• Do not use any additional independentgas appliances inside your caravan.

• When changing cylinders ensure thatall appliances are turned off and theservice valve is closed.

• Use appliances only for the purposefor which they were designed/installedeg. Do not use cookers as heater.

Germany or Austria supply Propane with amale connection.

Propane will work at temperatures as low as- 40ºC and is therefore suitable for all wintercaravanning.

CONNECTION

Make sure that heating, cooking appliancesand gas cylinders are switched off.

Ensure the regulator has been connected viathe flexible hose supplied by your dealer tothe gas bottle.

Note: Gas bottle valves should always be inthe ‘OFF’ position when towing.

HOSES

Your caravan will be supplied with a TrumaHigh Pressure hoses which must be usedbetween the pressure regulator and your gasbottle (there are different adapters for Propaneand Butane and different types of cylinders).

Ensure that the open end of the gas hose isprotected against the entry of dirt or insects if it isto be left disconnected for any extended period.

GAS SAFETY ADVICE

Regularly check flexible gas hose. Finallymake sure that each gas appliance isworking efficiently to the recommendationsof the appliance manufacturers.

AWNING SPACES LPG APPLIANCEEXHAUST

There is no danger of pollution of anenclosed awning space from the LPGexhaust from a refrigerator venting into it.

If totally enclosed, water heaters mayproduce sufficient exhaust to pollute theawning space, from a general comfort, smelland hygiene point of view. In extreme casesthere could be a build up of carbon dioxideto a dangerous level.

Caravan owners are advised to allow somefresh air circulation in the awning spacewhen such appliances are in use.

VENTILATION

Fresh air circulation should be allowedbelow the caravan when appliances are inuse. At least three sides of the underfloorspace should always be kept open andunobstructed especially by snow. Do notmake any additional openings in the floor.

Fixed ventilation/gas drop holes are sitedunder gas appliances in various locations inyour tourer.

GAS LEAK PRECAUTIONS

a) NO SMOKING, extinguish all naked flames.

b) If a gas leak is suspected immediatelyturn off all supply at the cylinder.

c) NEVER look for a leak with a naked flame.Always use a soap solution or special leakdetecting liquid when testing connections.

d)DO NOT operate any electrical apparatus,especially light switches. If the leak is notobvious, the caravan should be evacuatedand qualified personnel consulted. Turnthe supply off at the cylinder.

e) Avoid naked flames when connecting orchanging a cylinder.

FACTS ABOUT LPG

LPG has been given a smell by themanufacturers in order to identify leaks.


WARNING

Inspect flexible hoses regularly fordeterioration, wear and damage, andrenew as necessary with an approvedtype, in any case not later than theexpiry date marked on the hose.

WARNING

Under no circumstances should fixedventilation openings or gas applianceflues be obstructed in any manner asthis could lead to a build up ofdangerous carbon monoxide. Gasdrop holes under appliances shouldalso be kept clear at all times.

Grilles and flues should be kept cleanand free from dust.

37

38

The gas is heavier than air and thereforesinks to the lowest point.

FLUE INSTALLATIONS

All flue installations should be inspectedonce a year throughout their length forcorrosion. Flues should be replaced if anysign of perforation is found. Ensure that thereplacement is of an approved type.

Gas Equipment Isolation Manifold

This is located in one of the lower cupboards orfront beds and the circuits covered by each tapare clearly indicated. If a fault is suspected thenisolate the unit involved and consult your Dealer.

External Quick Release Gas Coupling(BBQ Point)

This is supplied with a nozzle for yourappliance which is a simple push-fit into thecoupling on the caravan.

To attach, push back the knurled collar onthe coupling. This action automatically sealsthe gas supply and will then allow you toturn on the gas supply.

CHANGING GAS CYLINDERS

If a gas cylinder is to be left disconnectedfor an extended period, then care must betaken to ensure that dirt and insects cannotenter the open end of the gas supply hose.


Empty cylinder:

i. Turn off cylinder valve and all gas appliances

ii. Release retaining strap.

iii.Remove hose connection from cylinder.

iv.Remove cylinder from gas locker andstand on ground.

Full cylinders

i. Remove plastic protector from cylinder.

ii. Place cylinder in gas locker.

iii.Connect hose to cylinder (If you are changingthe type of cylinder you will have to changethis hose or use an adapter - See your Dealer).Avoid tension on the rubber gas hose.

iv.Connect retaining strap.

v. Turn on cylinder valve and thensystematically turn on appliance valvesrelight appliances as required.


WARNING:

Never allow modification of electricalor LPG systems and appliancesexcept by qualified persons.

Care should be taken that anyadditional equipment or appliancesare installed in accordance with theappliance/equipment manufacturersand Coachmans instructions (eg. AirConditioning, Satellite Dish, FuelCells etc.)

Aerosols and highly flammable liquidsmust not be stored in thecompartment behind, or adjacent to,any gas appliance.

Some industrial LPG appliancesoperate a high pressure and require a‘high pressure’ regulator. This oftenhas an adjusting handle on it. NEVERuse such a regulator on a caravan.

WARNING:This is to be used as a gas outlet. Donot use this outlet as a means toinput gas into the vehicle. Do not usethis as a gas barbecue in an enclosedawning space.

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ELECTRICITY

MAINS SUPPLY (LOW VOLTAGE)

Your caravan’s main electrical installation isdesigned to run on a 230v 50hz a.c. supply.

On Arrival At Caravan Site

1. Before connecting the caravan installationto the mains supply, check that:

(a) the mains supply is suitable for yourinstallation and appliances, i.e.whether it is a.c. or d.c. and whetherit is at the correct voltage andfrequency.

(b) your installation will be properlyearthed. Never accept a supply froma socket outlet or plug having onlytwo pins, or from a lighting outlet.

(c) any residual current device (earthleakage circuit breaker) in the mainssupply to the caravan has beentested within the last month.

In case of doubt, consult the site owner orhis agent.

2.MAKE SURE THAT THE SWITCH ATTHE SITE SUPPLY POINT IS OFF ANDTHAT ALL ELECTRICAL EQUIPENT INTHE CARAVAN IS SWITCHED OFF.

3. Remove any cover from the electricity inletprovided on the caravan and insert theconnector of the supply flexible cable.

4. Remove any cover from the socket outletprovided at the site supply point, andconnect the plug at the other end of thesupply flexible cable to this. Switch onthe main switch at the site supply point.

Note: If you wish to use any 12vappliances, you must turn on at thecontrol panel.

On Leaving Caravan Site

5. Reverse the procedure described inParagraph 3 and 4 above.

CONNECTING SERVICES - ELECTRICITY

WARNING

Never allow modification of electricalor LPG systems and appliancesexcept by qualified persons.

Care should be taken that anyadditional equipment or appliancesare installed in accordance with theappliance/equipment manufacturersand Coachmans instructions (eg. AirConditioning, Satellite Dish, FuelCells etc.)

IN CASE OF DIFFICULTY CONSULTAN APPROVED ELECTRICALINSTALLATION CONTRACTOR (WHOMAY BE THE LOCAL ELECTRICITYBOARD). IT IS DANGEROUS TOATTEMPT MODICATIONS ANDADDITIONS YOURSELF.

LAMPHOLDER-PLUGS (BAYONET-CAP ADAPTORS) SHOULD NOT INANY CIRCUMSTANCES BE USED.

IT IS IMPORTANT THAT THE MAINSWITCH AT THE SITE SUPPLY POINTSHOULD BE SWITCHED OFF, THESUPPLY FLEXIBLE CABLEDISCONNECTED, AND ANY COVERREPLACED ON THE SOCKET OUTLET AT THE SITE SUPPLY POINT. ITIS DANGEROUS TO LEAVE THESUPPLY SOCKET OR SUPPLYFLEXIBLE CABLE LIVE.

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Periodically

Not less than once a year, the caravanelectrical installation should be inspectedand tested and a report on its conditionobtained as prescribed in the Regulationsfor Electrical Installations, published bythe Institute of Electrical Engineers.

Connection to a mains voltage supplyOVERSEAS requires particular attention.

Care must be taken when connectingsupplies abroad since the supplies can beREVERSE POLARITY.

The significance of REVERSE POLARITYis that when equipment is switched off itmay not be electrically isolated.

The only certain way of making equipmentsafe is to unplug it.

A means of checking the polarity of themains supply when overseas is useful.

There are available several proprietarymakes of equipment for the purpose.

If it can be achieved, it is preferable toconnect live to live, and neutral to neutral tomaintain full electrical protection.

CHECK all caravan equipment is set-up toaccept the site supply before actuallyswitching on.

Note: It is possible that all of the 230Vmains electrical equipment may not beable to be operated simultaneously. Atypical UK caravan site mains hook uppoint provides a maximum output of 16amps and on some continental sites the

available output may be as low as 5amps. If your loading exceeds the sitesupply it may trip the site circuit breaker.Please check the available mains outputwith your site operator.


EARTH

BLACK RED

GREEN & YELLOW

VIEW OFTERMINALS

VIEW OFSOCKET TUBES

VIEW OFTERMINALS

VIEW OFPINS

EARTH

NEUTRAL

GREEN & YELLOW

BROWNBLUE

FLEXIBLE WIRING FIXED WIRING

LIVE BROWN

NEUTRAL BLUE

GREEN & YELLOWEARTH

LIVE

NEUTRAL

EARTH

BROWN

BLUE

GREEN & YELLOW

EARTH

BLACK RED

GREEN & YELLOW

VIEW OFTERMINALS

VIEW OFSOCKET TUBES

VIEW OFTERMINALS

VIEW OFPINS

EARTH

NEUTRAL

GREEN & YELLOW

BROWNBLUE

FLEXIBLE 3 CORE CABLE 2.5mm2

41

The following items need to be addedtogether if used simultaneously.

230V Mains equipment typicalconsumption figures:

Fridge 0.80 amps

Charger 0.80 amps

Water heater 3.7 amps

Blown air heaters (Elec) 8.00 amps

Colour TV 2.50 amps

Microwave 6.00 amps

Air conditioning (Elec) 4.00 amps

Kettle 1.5 kw 6.5 amps

3.0 kw 13.0 amps

12V ELECTRICAL SYSTEM (EXTRA LOW VOLTAGE)

Your caravan is fitted with a PowerDistribution Unit (PDU). This comprises ofthe 230 volt RCD and MCB’s, Relay housingand Power Supply/Battery charger, this islocated under the front off side seat towardsthe centre of the caravan.

RCD & MCB’S (See warranty & ServiceManual for 12 Volt fuse ratings andlocations)

This is for the 230 volt distribution RCD(Residual Current Device) and MCB’s(Miniature Circuit Breakers). The RCD givesprotection against electric shock, in theevent of an earth fault that would causeearth leakage or earth directly through thehuman body the RCD will automaticallydisconnect the whole 230 volt supply. Onlyafter removing the fault will the RCD be ableto be switched back to the ON position.This is done by moving the switch upwardsagainst the spring pressure and so restoringthe supply.

The MCB’s are designed to protect both forthe overload of each circuit and also theshort circuit. In both events the MCB willautomatically switch to the OFF position andwhen the fault is removed they can be

switched upwards against the spring to theON position. Both the RCD and MCB’s willonly latch back into position if the fault hasbeen removed. If these devices will notlocate back into the ON position consult aqualified electrician.


N.B. The information provided in theguide relating to fitted equipment isonly intended as a quick reference.Comprehensive details ofmaintenance and fault finding chartswhere appropriate can be found byreferring to the accompanyingmanufacturer’s literature. If anydoubts still exist about the operationof the equipment qualified personnelor your caravan dealer should beconsulted.

WARNING:

Always disconnect the electricalconnector between the towingvehicle and the caravan beforeconnecting a mains supply to thecaravan and before charging thecaravan battery by any other means.

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BATTERY CHARGER/POWER SUPPLY

Your caravan is fitted with a 20 amp 12 voltpower supply providing the extra lowvoltages to the caravan and charging thebattery. It will give a constant 13.8 volts thatwill supply the caravan when it is needed, aslong as the 230 volt supply is connected.When you disconnect 230 volt supply thecaravan auxiliary battery will supply yourcaravan extra low voltage system.

NOTE WE RECOMMEND A BATTERY TOBE USED AT ALL TIMES.

The Thetford Refrigerator requires that thebattery is connected for the gas igniter towork.

CAUTION!

• As with all types of transformer/powersupply a certain amount of heat isgenerated, this will vary with the chargerate, therefore adequate space andventilation must be provided andmaintained around the unit to aid cooling.

• Keep all flammable materials and aerosolswell away from this appliance and othersources of heat, as this could cause thepressure in the aerosol to rise. Should aseal then fail it is possible an explosionwill ensue.

• N.B. Remember any work, replacing partsor repair, must only be carried out whenthe mains supply has been disconnected,and only by a qualified electrician.

SOLAR PANEL

Where caravans are fitted with a SolarTechnology International premium crystallinesolar panel. The panel is rated at 80 watts,meaning in peak conditions (summersunshine) it will generate power at 80 wattsper hour.

The panel is bonded to the roof of the vanand pre-wired for continuous operation.There are no switches to turn ON or OFF - it is permanently working (during daylightconditions) so long as the panel isconnected to the battery via the installedcharge controller and is outdoors.

Solar Panel

The solar panel will continuously deliverpower to charge the leisure battery in thecaravan. Therefore the leisure batterymust be connected at all times. If thebattery is removed you must also removethe inline fuse for the solar panel. This islocated in the fuse holder situated betweenthe regulator and the battery. In order toprotect the battery from overcharging andreverse feeding, an 8Ah charge controller is

fitted and can be found located on the frontoffside bed box.

Charge Controller

Please refer to the charge controllerinstructions.


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PURPOSE AND FUNCTION OF THE SOLAR SYSTEM

The solar panel operates in all daylightconditions and should prevent the batteryfrom discharging during periods of storage(assuming the caravan is outdoors) and itwill enable a much higher degree of powerself-sufficiency if on a camp site withoutelectric hook up.

Typically, the panel will generate up to 25Ahper day in peak conditions.

There is no maintenance required with thisproduct, however, it is advisable to clean thepanel with water twice per year to ensurebest performance.

WARRANTY

The solar panel is covered by a 20 year cellperformance warranty. The build quality ofthe panel is also guaranteed against defectsand water ingress for 10 years. The chargecontroller is covered by a 2 year warranty.For any warranty claims or technicalquestions please contact Solar TechnologyInternational help line on 01684 774000.

RELAY HOUSING

Provides the 12 volt distribution throughoutthe caravan. All the fuses are located at thefront of the PDU behind the lift up cover.Ensure fuses being replaced are of the ratingindicated on the PDU and never increase therating of the fuse you replace.

The system is fully compliant with the EMCrecommendations within the EU.

When the caravan is plugged into the car the12 volts system will be supplied by the carexcept the refrigerator...

When the car ignition is switched on and thecar is started the system will automaticallyswitch the 12 volt supply in the caravan off,then it will connect the refrigerator 12 voltson and connect the auxiliary battery tocharge from the car.

The car alternator, in this mode, will onlysupply the battery with a small trickle charge.

CONNECTING ELECTRICITY

TESTING RCD

Periodically it is necessary to test theoperation of the RCD. This is achieved byensuring that it is switched in the ONposition with an electricity supply connectedand by pressing the test button marked ‘T’.The unit should immediately switch to the

OFF position. Provided this happens all iscorrect and the switch should be returned tothe ON position, upwards against the springpressure, to restore the supply back tonormal. The RCD also acts as the mainswitch for the unit and if it is required toswitch off all circuits in the caravan this canbe achieved by switching the RCD to OFF.

REVERSE POLARITY

When connecting mains supply abroad, thesupply can be of reverse polarity. Thesignificance of this is that when equipmentis switched OFF it may not be electricallyisolated. The only certain way of makingsure equipment is safe is to unplug it.

There are several; proprietary makes ofequipment to check the polarity of mainssupply. This equipment is useful, mostly formains connection when overseas.

If reverse polarity occurs on site then reversethe live and neutral connections inside theplug on your mains cable. This must bedone by a qualified electrician. Ensure thatthe cable is re-connected to its originalconfiguration on return to the UK.

If it can be achieved, it is preferable toconnect live to live, and neutral to neutral tomaintain full electrical protection.


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BATTERY BOX

Located in the battery box below the mainsinlet your caravan will be fitted with an aerialand satellite connection if an external sourceis available.

Battery Type

It is recommended that a top quality 12Vleisure battery of a sealed type is used whichis essential to flatten out current surges. Itshould be noted that a leisure battery isdesigned to deliver a lesser current overlonger periods which is often referred to as‘Cycling’, or ‘Deep cycling’. Leisure batteriesare constructed differently to starter batteriesto withstand the many cycles of dischargingand recharging. The battery locker will takeup to a 120 amp hour battery (depending onthe manufacturer) and we wouldrecommend you use a high quality 110amp hour minimum. The maximum size ofbattery which can be accommodated is:Length: 352mm, Depth: 172mm, Height:190mm. It should be noted that if using amotor mover the battery should be of anAGM type and capable of at least a 500 ampcold crank current. That is the power thebattery can deliver for a given time undercertain conditions and is usually referred toas its CCA (cold cranking amps). There arevarious different methods of measuring theCCA, but the most popular standard in theUK is the SAE (Society of AutomobileEngineers) method. Always use the batterytray and retaining strap when installing abattery always ensuring fixing across to twopoints never around the battery.


ALWAYS USE BATTERY TRAYPROVIDED.

WHEN USING A BATTERY WITH AVENT KIT, LEAVE THE VENT TUBE INTHE BATTERY TRAY. VENTILATIONIS PROVIDED THROUGH THEBATTERY BOX DOOR WHEN THEDOOR IS CLOSED AT THE TOP ANDBOTTOM.

WARNINGDo not smoke – explosive gases maybe present at the battery. Preventflames and sparks in that area.Switch off all appliances and lampsbefore disconnecting the auxiliarybattery.

WARNINGBatteries should be tested regularlyto ensure reliability and safety.Should a fault develop the chargerwill continue to try to charge thebattery leading to possibleoverheating and failure.

If in doubt have it checked by yoursupplier.

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For full verification of quality leisure batteriesplease refer to the “NCC verified leisurebattery scheme.”www.thencc.org.uk/our_schemes/ncc_verified_leisure_battery_scheme.aspx

CAUTION: Take care not to expose thebattery to sparks or naked flames, asexplosive gases may be present.

NOTE: As with mains supply, switch off all

appliances and lights before disconnectingthe battery.

Generators

When using a generator ensure that theactual output voltage does not exceed therated generator output voltage, and therated input voltage of the consumer unit,otherwise internal damage to the unit couldoccur.

Before starting the generator ensure that the RCD lever is in the off position.

NOTE: Refer to the manufacturer’sinstruction book before use.

NOTE: It is important as with all powersupplies that the generator is run up tospeed and allowed to settle before switching it onto the system.

CONTROL PANEL (where fitted)

• Pump ON/OFF Switch/Pump Run Indication

• Master 12 volt ON/Off Switch

• 12 volt Lighting Switch

• Voltmeter Switch

• Awning Light Switch

When the caravan is connected to the car,the car supply is connected automatically.For your convenience the master 12 voltswitch, switches all the 12 volt circuits fromthe caravan except for the circuits requiring


Never leave a leisure battery in adischarged (flat) condition as this willcause the battery plates to ‘Sulphate’rendering the battery useless andalso invalidate any warranty. Lead- acid batteries must be left infully charge condition, when left idlefor long periods a top-up chargemust be performed periodically.These rules apply to all types of lead-acid batteries.

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dedicated supplies from the battery, such asfridge ignition or alarm if fitted.

The pump switch, switches the supply to thepump, but the pump light is illuminated allthe time.

DIGITAL CONTROL PANEL (where fitted)

Overview

The BCA-DCP-1200 is the central controlunit for your caravan. It allows you to easilycontrol the electrical system, saving youpower and providing more usefulfunctionality.

• The LCD screen provides clear feedbackto display large menus and information.

• The control buttons offer an easy way toselect menus and adjust user settings.

• The function buttons give quick access toregularly used tasks.

MAIN FUNCTION BUTTONS

Master Switch

Pressing the Master Switch will switchpower to all unessential accessories in yourcaravan. The alarm and fridge will stillreceive power when the master is off.

Lights Switch

Pressing the Lights Switch will switch powerto all the lights circuits in the caravan. If themaster switch is off then this button will notfunction.

Pump Switch

Pressing the Pump Switch will switch powerto the water pump. If the master switch isoff then this button will not function.If the water pump is running a warning icon will appear in the clock menu.

Awning Switch

Pressing the Awning switch will switchpower to the awning light.

Menu Details

The available menus are controlled by the 3control buttons. The left and right buttonscycle through the available menus. Pressingthe enter button accesses any extra optionsthat the current menu holds. Only menusrelevant to your caravan will be displayed.

Clock

The clock menu is the default menu. If thecontrol panel is inactive the screen willautomatically revert here before going onstandby.

Setting the clock

1. If the back light is off, bring the device outof standby by pressing the enter button.

2.On the clock menu, hold Enter for 3 seconds until the house begin to flash.

3. Press Left and Right until thedesired hour is reached.

4. Press Enter The minutes will beginto flash.

5. Use Left and Right until thedesired minute is reached.

6. Press Enter to set time, secondswill automatically be reset to 00.

The Battery Voltage menu displays thevoltage of the leisure battery.

An estimate of your batteries remainingcharge can be seen by pressing Enteron this menu and selecting the % unit .Based on standard battery voltages, if yourbattery measures over 12.7v it is 100%charged. Below 12v is 0% charged.

You can return to displaying in volts bypressing Enter and selecting the Vunit .

MASTER

LIGHTS

PUMP

AWNING

ENTER

ENTER

ENTER

ENTER

ENTER

ENTER

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If your battery voltage drops below12.2v (25%) a warning icon will display

on the clock menu.

The battery voltage may read much higherthan normal if it is recharging.

Temperature

The temperature inside your livingspace can be viewed using the InternalTemperature menu. You can changebetween degrees Celsius and Degrees

Fahrenheit by pressing enter andselecting Left for ºC or Right for ºF.

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Water Tank Level

If you caravan is fitted with a waterprobe, then the water level within the

tank is displayed on the Water Tank Levelmenu. The percentage of water remaining inyour tank is displayed on the screen.

If your water tank gets below 25%,the low water warning icon will

display on the clock menu.

Warning Icons

There are a number of warning icons thatdisplay above the time on the clock menu ifcertain undesirable situations occur. Here isa summary of what they mean.

Dimmer Switches (where fitted)

Your caravan may be fitted with dimmerlights that are controlled via switchesmounted on the walls of your living space.Quickly pressing these switches will turn thelights on and off. When the light is on, youcan hold the button down to slowly dim thebrightness. When a desired brightness isreached, release the button and the level willbe saved. Holding the dimmer button againwill cause the lights to increase in brightnessuntil full power is reached.

Warranty

If you believe there is a problem with yourcontrol panel please contact your caravandealer who will be able to help.


DescriptionIcon

The water pump is currentlyrunning

The leisure battery voltage isbelow 12.2v

The water tank is below 25%full

ENTER

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TRUMA COMBI (where fitted)

The Truma Combi this is a warm air heaterwith integrated hot water boiler. The primary power source is gas with a secondary source of 230 V electric. For room heating the combi can work on dual fuel.

The burner operates fan-supported, whichensures trouble-free function. The unit alsohas heating elements for elements forelectrical operation. The unit is unsuitablefor use as an instantaneous water heater.

In winter operation the heater can be usedto heat the room and simultaneously warmwater. If only warm water is required, selectsummer operation.

3 different energy selections are available foroperating the unit.

- gas operation onlyPropane/Butane for autonomous use

- electrical operation only230 v for use on camp site

- or gas and electrical operation - mixedoperation only possible in winter mode

Winter Operation

In winter operation, the unit automaticallyselects the required power setting accordingto the temperature difference between the

temperature set on the control panel and thecurrent room temperature. When the boileris filled, the water is automatically heated aswell. The water temperature depends on theselected operational mode and the heateroutput.

All 3 energy selection options can be usedfor winter deployment but if the ambienttemperature is below 6 C mixed operation orgas only is recommended.

With gas operation the unit automaticallyselects the output level that is required.

For electrical operation depending on thefuse protection at the camping site, power of900 W (3.9 A) or 1800 (7.8 A) can bemanually selected.

Note: If more output is required (e.g.heating up or low outside temperatures)gas or mixed operation should beselected so that enough heating power isalways available.

With mixed energy operation selected, the230 V electric supply is prioritised over thegas operation if the heat requirements arelow (i.e. to maintain the room temperature).The gas burner is only in operation whenthere is a greater requirement for heat. Thegas burner is also switched off first duringthe heating operation when heatrequirements reduce.

Summer Operation(Boiler operation only)

Gas operation or 230 V electrical is used forhot water preparation. The watertemperature can be set to 40 C or 60 C.

With gas operation the water is heated atthe lowest burner setting. Once the watertemperature is reached, the burner switchesoff.

Depending on the fuse protection at thecamping site, power of 900 W (3.9 A or 1800W (7.8A) can be manually selected forelectrical operation.

Mixed operation is not possible. Withthis setting the unit automatically

selects electrical operation. The gas burneris not enabled.

Airflow (where fitted)

This heating system requires that the airflowbe balanced by the operator to get thedesired heating distribution.

The reason for this is simple, in that theairflow will try to travel down the path ofleast resistance to the vents adjacent to theunit at the front of the caravan, resulting in areduced flow to the rear.

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This airflow can be easily balanced by usingthe butterflies in the blown air outlets tooptimise the flow to different parts of thecaravan.

Hot water and Showering

Unlike the Truma Ultrastore you will notachieve the best out of your combi byputting the hot water on and leaving it on.

To obtain the best out of your combi you willneed to do a small degree of planning andchoose one of the following options

Option 1 - Timer

If you like to shower in the morning or theevening you can set the timer to deliver hotwater when you really want it.

In winter mode and with water temperatureset to 60° set the timer for approximately 1hour before showering.

Option 2 - Manual control

Hot water is set to 40° as standard thenapproximately 10 – 15 minutes beforeshowering you should switch to 60° for apower boost.

Reheat for a follow on second shower

The quickest water reheat times can begained by having the water set to 60°temperature and showering approximately10 minutes after the temperature settingstops flashing on the LCD control panel.

Safety Instructions

The use of upright gas cylinders from whichgas is taken in the gas phase is mandatoryfor the operation of gas regulators, gasequipment and gas systems. Gas cylindersfrom which gas is taken in the liquid phase(e.g. for fork lifts) must not be used, sincethey would result in damage to the gassystem.

If the gas system is leaking or if there is asmell of gas:

- extinguish all open flames

- open windows and door

- close all quick-acting valves and gascylinders

- do not smoke

- do not activate any electric switches

- ask an expert to inspect the entire system.

Repairs may only be carried out by anexpert!

Guarantee claims, warranty claims andacceptance of liability will be ruled out in theevent of the following:

- modifications to the unit (includingaccessories).

- modifications to the exhaust duct and thecowl.

- failure to use original Truma parts asreplacement parts and accessories.

- failure to follow the installation andoperating instructions,

It also becomes illegal to use the appliance,and in some countries this even makes itillegal to use the vehicle.

The gas supply’s operating pressure (30mbar) must be the same as the unit’soperating pressure (see type plate).

Liquid gas systems must comply with thetechnical and administrative regulations ofthe respective country of use (e.g. EN 1949for vehicles in Europe). The nationallegislation and regulations (e.g. DVGW WorkSheet G 607 for vehicles in Germany) mustbe observed.

In Germany, the gas system must beretested every 2 years by a liquid gasspecialist (DVFG, TÜV, DEKRA). The testmust be confirmed on the respective testcertificate (G 607).

The vehicle owner is always responsible forarranging the inspection.

Liquid gas equipment may not be usedwhen refuelling, in multi-storey car parks, ingarages, or on ferries.

During the initial operation of a brand newappliance (or after it has not been used forsome time), a slight amount of fumes and

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smell may be noticed for a short while. It isa good idea to heat the device up severaltimes in summer operation (60ºC) and tomake sure that the area is well ventilated.

Heat sensitive objects such as spray cans orflammable liquids may not be stored in thesame compartment where the heater isinstalled because, under certain conditions,this area may be subject to elevatedtemperatures.

Only pressure regulating equipment thatcomplies with EN12864 (in vehicles) withfixed output pressure of 30 mbar may beused for the gas system. The flow rate ofthe pressure control device must correspondto at least the maximum consumption of alldevices installed by the systemmanufacturer.

We recommend the gas pressure controlsystems Truma SecuMotion/MonoControlCS for vehicles and the gas pressure controlsystems Truma DuoComfort/DuoControl CSfor dual-cylinder gas systems.

At temperatures of around 0ºC or less thegas pressure regulator and the changeovervalve should be operated using the EisExregulator heater.

Controller connecting hoses that meetnational regulations must always be used inthe respective country for which theequipment is destined. These hoses must be

checked regularly for brittleness. Winter-proof special hoses must always be used ifthe equipment is operated during the winter.

Pressure regulating equipment and hosesmust be replaced with new ones no morethan 10 years after the date of manufacture(every 8 years if used commercially). This isthe responsibility of the operator.

Important operating notes

The integrity and tight fit of the exhaust gasdouble duct must be checked regularly,particularly at the end of long trips. Alsocheck the mounting of the appliance and thecowl.

Following a blow-back (misfire) always havethe exhaust gas system checked by anexpert

Always keep the cowl for the exhaust ductand combustion air intake free ofcontamination (slush, ice, leaves etc.).

The hot air outlets and the recirculated airintake opening must be free so that the unitdoes not overheat. The integratedtemperature limiter blocks the gas supplywhen the unit becomes too hot.

Operating Instructions

Always observe the operating instructionsand “Important operating notes” prior tostarting! The vehicle owner is responsible

for the correct operation of the appliance.

The installer or vehicle owner must apply theyellow sticker with the warning information,which is enclosed with the appliance, to aplace in the vehicle where it is clearly visibleto all users ((e.g. on the wardrobe door)! AskTruma to send you stickers, if necessary.

Directive 2004/78/EC stipulates that a safetyshut-off device is required if caravans arebeing heated while driving.

The Truma gas pressure control systemsSecuMotion/MonoControl CS satisfy theserequirements.

Before using for the first time, it isessential to flush the entire water

supply system through with clean water. Ifthe heater is not being used, always drainthe water contents if there is a risk of frost.There shall be no claims under guarantee fordamage caused by frost!

Materials in the device which come intocontact with water are suitable for use withdrinking water (see manufacturer declarationwww.truma.com - Downloads -Manufacturer Declaration).

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TRUMA CONTROL PANEL

OPERATING INSTRUCTIONS

Safety Instructions

- The device may only be operated if it is inperfect working order.

- Arrange for malfunctions to be rectifiedimmediately. Only rectify malfunctionsyourself, if the remedy is outlined in thetroubleshooting information in theseoperating instructions.

- Do not repair or modify the device!

- Only allow the manufacturer or itscustomer service to repair a faulty device.

Important Note

If the power supply to the systems isinterrupted for longer than 20 minutes, thetime and date need to be entered again.

If the Truma Combi heater is connected tothe control panel Truma CP plus, the heatercan no longer be switched via a ZUCB timer.

Intended Use

The control panel Truma CP plus serves tocontrol and monitor a Combi heater and/or aTruma air conditioning unit. The device isdesigned for installation in caravans andmotor-caravans.

Display and Control Elements

1 = Display2 = Status line3 = Menu line (above)4 = Menu line (below)5 = Display of mains voltage 230 v

(shore power)6 = Display timer7 = Settings/values8 = Control knob/push button9 = Back button

The control knob/push button (8) is used toselect menus in the lines (3 + 4) andconfigure the settings. These are shown viaa display (1) with a lighted background.Pressing the Back button (9) takes the userback out of the menu again.

Control knob/push button

The control knob/push button (8) is used toselect and change set values andparameters; these can be saved by clickingthe control knob/push button. Selectedmenu items will flash.

Turn to the right (+)- Menu is paged from left to right. - Increase values

Turn to the left (-)- Menu is paged from right to left.- Reduce values.

Clicking- Accept (save) a selectedvalue.- Select a menu item, changeto the setting level

Press (3 seconds)- Main switch function ON/OFF

Back Button

Pressing the Back button (9) takes the userback out of the menu again and discards thesettings. This means that the previousvalues are retained.

Functions

The functions in the menu lines (3, 4) of the

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control panel can be selected in anysequence. The operating parameters areshown in the status line (2) or the displays(5, 6).

Start/stand-by screen

After connecting the control panel to thepower supply, a start screen is shown after afew seconds.

If no entry is made within a few minutes, thestandby screen is automatically shownagain. The display shows the time andcurrent room temperature alternately.

Switch on/return to setting level

- Press the control knob/push button forlonger than 3 seconds.

or the

- Back button.

The display shows the setting level. The firstsymbol flashes.

Previously set values/operatingparameters become active again afterthe system is switched on.

Switch off

- Press the control knob/push button forlonger than 3 seconds.

Change the room temperature

- Use the control knob/push button toselect the symbol in menu line (3).

- Click to change to the setting level.

- Depending on the connected device, usethe control knob/push button to selectbetween the heater or air conditioningunit.

- Use the control knob/push button toselect the required temperature.

- Click the control knob/push button toconfirm the value.

Heater

Settable temperature arranger 5 – 30 °C (1°C steps)

a = heater* - Hearer is switched on.

Change the warm water level



- Use the control knob/push button toselect the required level.


a = Boiler* - Warm water boiler is switched on.

b = 40° - Warm water temperature 40° C

c = 60° - Warm water temperature 60° C

d = boost* - Targeted, fast heating of thecontent of the boiler (boiler priority). Thewater temperature is kept at the higherlevel (around 62° C) – Not Combi Diesel.Once the water temperature is reached,the room is heated again.

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ºC

53

*This symbol will flash until the requiredwater temperature is reached.

Select power type



- Use the control knob/push button toselect the required power type.


Symbol Operating Mode Power type

a Gas/Diesel Gas/Diesel

b EL 1 Electro

b + c EL 2 Electro

a + b Mix 1 * Gas/Diesel + Electro

a + b + c Mix 2 * Gas/Diesel + Electro

*Mixed mode

Special aspects in the mixed mode

Interruption of the power supply 230 V

Combi GasThe heater automatically switches to the gasmode. As soon as the 230 V power supplyis reconnected, the heater automaticallyswitches back to the mixed mode.

Combi DieselThe heater goes to malfunction. Switch theheater off and on again on the control panel.In case of a longer interruption, switch to the“Diesel” power type.

Malfunction in the combustion process (e.g. lack of fuel))

Combi GasThe heater automatically switches to theelectro mode. If the heater should operate inthe mixed mode again, the cause of themalfunction needs to be rectified. Switchthe heater off and on again on the control panel.

Combi DieselThe heater goes to malfunction. Switch theheater off and on again on the control panel.In case of a longer interruption switch to the“Electro” power type.

Select Fan level

When the heater/air conditioner unit isconnected.



- Use the control knob/push button toselect the required fan level.


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Set Timer



If the timer is activated (ON), the timerin the menu is shown as deactivated(OFF).

Enter start time

- Use the control knob/push button to setthe hours, then the minutes.

Enter end time point

- Use the control knob/push button to setthe hours, then the minutes.

If the start/end times are exceededwhen entered, the operating

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Symbol Operating mode Description

HEATER COMBI

- Off Fan is switched off.

a Vent Circulating air, if no device is in operation. 9 speed levels can be selected.

b Eco Low fan level.

c Mid High fan level. (Only Combi Gas).

d High Fast heating of the room. Available, if the difference between the selected and current room temperature is > 10 °C.

AIR CONDITIONING UNIT

- Off Fan is switched off.

a Vent Circulating air, if no device is in operation

b Eco Low fan level.

c Mid Only available in cooling mode.

d High Highest fan level.

e Auto Automatically selects cooling or heating mode and the fan level.

f Night Only Aventa Comfort: very quiet fan operation by lowering both fans.

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parameters are only taken into considerationwhen the next start/end times are reached.Until then, the operating parameters setoutside the timer remain valid.

Set the room temperature


- Use the control knob/push button toselect the required room temperature.


Set the warm water level


- Use the control knob/push button toconfirm the value.

Select power type


- Use the control knob/push button toselect the power type.


Select fan level


- Use the control knob/push button toselect the required fan level.


Activate the timer (ON)


- Use the control knob/push button toactivate the timer (ON)


The timer remains active, even forseveral days, until it is deactivated(OFF)

Deactivate the timer (OFF)


- Use the control knob/push button todeactivate the timer (OFF)


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SWITCH LIGHTING ON/OFF

Available when an air conditioning unit isconnected.

Aventa Comfort or Aventa Eco



- Use the control knob/push button toselect the required function.

ON - Switch lighting on.

OFF - Switch lighting off.


Set time

- The hour display flashes.

- Use the control knob/push button to setthe hours (24 h mode).

- After clicking the control knob/pushbutton again, the minute display will flash.

- Use the control knob/push button to setthe minutes.


SERVICE MENU

Query the index status of a connected device.

Change the background lighting of thecontrol panel.

There are 5 background lighting levels tochoose from.

Change language

Select the required language from thoseavailable (e.g. English, German, French,Italian)

Display mains voltage 230 V.

The symbol indicates that 230 V mainsvoltage (shore power) is available.

Warning

In the event of a warning, a warning symbolappears to indicate that an operatingparameter has reached an undefined status.In this case, the affected device continues torun. As soon as the operating parameterreturns to the set range, this symbol will turnoff automatically.

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Read out the warning code.

- Use the control knob/push button toselect the symbol.

- Click the control knob/push button.

The current warning code is shown. Thecause of the warning can be identified andrectified via the error list.

Cause rectified/return to setting level

- Click the control knot/push button.

Cause not rectified/return to setting level.Press the Back button.

In this case, the warning is notacknowledged on the control panel

and the warning symbol remains. Thecontrol panel and the warning symbolremains. The control panel remains in the

warning symbol remains in the warningstatus. Devices connected to the controlpanel can be operated.

MALFUNCTIONS

In the case of malfunctions, the controlpanel immediately jumps to the menu level“malfunction” and shows the error code ofthe malfunction.

Cause remedied/return to setting level.

- Click the control knob/push button.

- The respective device is restarted.

If the cause is not remedied, the malfunctionwill occur again and the control panel willjump again to the menu level “malfunction”.

Cause not remedied/return to setting level.

- Press the Back button.

In this case, the malfunction is notacknowledged in the control paneland the warning symbol remains on.

The device remains in the malfunctionstatus. Other devices connected to thecontrol panel can be operated.

TECHNICAL DATA

Display LCD, monochrome

Dimensions (L x W x H) 92 x 103 40 mm

Operating temperature range -25 °C bis + 60 °C

Storage temperature range -25 °C bis + 70 °C

Interface TIN-Bus

Power Supply 8 V – 16.5 V

Power Consumption MAX. 60 mA(100% background lighting)

6.5 mA – 7 (Stand-by)

Quiescent current consumption 3 mA (off)

Weight 110 g

The right to effect technicalmodifications is reserved!

Maintenance

This device is maintenance-free. Use a non-abrasive damp clo9th to clean the front. If thisproves inadequate, use a neutral detergent.

Disposal

The device must be disposed of incompliance with the administrativeprovisions of the respective country in whichit is used. The national regulations and laws(in Germany these are e.g. the End-of-LifeVehicle Regulations) must be observed.

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If these steps do not rectify the malfunction, please contact the Truma Service.

Error Code Cause Remedy

# 17 - Summer mode with empty water container - Switch device off and allow to cool. Fill boiler with water.- Warm air outlet blocked. - Check each of the outlet openings.- Circulated air intake blocked. - Remove the blockage from circulated air intake.

# 18 - Gas pressure regulator frozen. - Use the regulator heating (EisEx).- Too much butane in the gas cylinder. - Use propane, (Butane is unsuitable for heating, especially

at temperatures below 10 °C).

# 21 - Room temperature sensor or cable faulty - Please contact Truma Service.

# 24 - Potential under-voltage battery voltage too low. - Charge battery

# 29 - Heating element for Frost Control has a short circuit. - Disconnect the heating element plug on the electronic control unit. Replace heating element.

# 41 - Electronics are blocked. - Please contact the Truma Service.

# 42 - Window above the cowl is open (window switch). - Close the window.

# 43 - Over-voltage > 16.4 V. - Check the battery voltage and voltage sources e.g. the charger.

# 44 - Under-voltage battery voltage too low , 10.0 V. - Charge battery. Replace any old batteries.

# 45 - No 230 V operating voltage. - Reconnect the operating voltage 230 V.- Faulty 230 V Fuse. - Replace the 230 V fuse.- Overheating protection has triggered... - Reset the overheating protection. Allow the heating to cool

down, remove the connection cover and press the reset button.

#112 - Gas cylinder or quick-acting valve in the gas line. - Check the gas supply and open the valves.

#212 - Combustion air intake or exhaust outlet closed. - Check the openings for soiling (snow, ice, leafs etc.,) and remove.

#255 - No connection between the heater and the control panel. - Please contact the Truma Service.

- Control panel cable faulty,

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ALDE CENTRAL HEATING ANDHOT WATER SYSTEM – PASTICHE,VIP & LASER.

Full instructions on the use of this systemare included in the information pack youreceived with your caravan and we wouldstrongly recommend you read themthoroughly before using the boiler.

Quick Start Guide – 3020 113 ColourTouch

This quick start guide allows end users toconfidently use the core features of theirAlde control panel. See the operating andinstallation instructions for the Alde controlpanel for more details.

Important!Please read the operating instructions forthe Alde 3020 Compact HE boiler beforeusing the system.

STARTING THE SYSTEM

1. Both the control panel and boiler are off.

2. To start the system, press the Powerbutton on the control panel. The SplashScreen is displayed and green LED is lit.The boiler will now start with thepreviously saved settings (factory settingsby default).

The system will now be drawing variable0.2–1 A of current from the 12 V supply.

STANDBY SCREEN

The Standby Screen is displayed after theSplash Screen. This screen contains usefulinformation about the status of your heatingsystem.

NB: If Standby Screen is set to “Dark” inBacklight settings, the Standby Screenwill not be displayed, the screen will bedark unless touched.

A.Clock is enabled. Day of the week andtime shown.

B.Outdoor Temperature. [Optional outdoortemperature sensor required.]

C.Room Temperature. Measured at thecontrol panel. [Optional discrete roomtemperature sensors available.]

D.Central heating circulation pump is active.

E.Delayed Start/Cycle is enabled.

F. Day Mode active.

G.Gas Cylinder Status. Full/empty andactive EisEx shown. [Additionalaccessories required.]

H.Night Mode active.

I. 230 V supply. If not displayed, the boiler isnot receiving 230 V supply.

J. Power button. Press to switch system on-off. Lit green LED indicates system is on.

K.MENU button. Press to access Main Menufrom Standby Screen or Settings Menu.

MAIN MENU

Press MENU button to access the MainMenu from the Standby Screen or SettingsMenu. The screen will revert to the StandbyScreen after 30 secs if untouched.

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1. Standby Screen. Press MENU button.

2. Main Menu.

a.What’s Activated Menu. [Not displayed ifno activated functions are detected.]

b. Settings Menu

Desired Room Temperature

The desired room temperature can be setfrom 5 to 30 °C, in 0.5 increments.

The World Health Organisationrecommends a room temperature of 18–24°C for healthy living.

NB: If Day or Night Mode are active, thetemperature cannot be adjusted, the Plusand Minus buttons will be greyed out.

1. The current desired room temperature isdisplayed.

2. Adjust by pressing Plus or Minus button.

Domestic Hot Water

The Alde boiler stores 8.4 Litres of hot wateras standard. If the hot water cylinder isempty, the air is heated but no damage canresult.

In a good summer, for example, lowerthe desired temperature on the control panelto around 10 °C. The central heating will notcirculate (unless the temperature drops to 10°C), but you can still control hot water.

NB: If Day or Night Mode Sans Hot Waterare active, the hot water cannot beadjusted, the Plus and Minus buttons willbe greyed out.

1. Hot Water Ignore. Volume bar empty. Noattempt is made to heat hot waterspecifically. This saves energy when thefreshwater is drained down.

2. Hot Water Normal. Volume bar half-full.Hot water is heated to greater than 50 °C.NB: If Circulation Pump is set toContinuous, this option will not beavailable.

3. Hot Water Boost. Volume bar full. Centralheating circulation is disabled for 30 mins.Hot water is heated to greater than 65 °C.After 30 mins the system reverts to HotWater Normal.


Electric Heating

Check that 230 V supply is displayed on theStandby Screen. The Alde boiler isprogrammed to use power economically andthere are times when it may use no power atall, even if set to 3 kW.

1. Select Off, 1, 2 or 3 kW electric heating.More power equals better performance,but may be restricted by the current(amps) limit on the electric hook-up.


Max current draw from 230 V supply is 4.5 Aon 1 kW, 9 A on 2 kW, 14 A on 3 kW. If theelectric supply has unstable voltage, theamperage will also fluctuate.

Gas Heating

The Alde boiler is programmed to use powereconomically. The gas burner has twostages, shifting dynamically between low orfull flame. There are times when it may useno power at all, even if gas heating isselected.

1. Press the Flame button to select gasheating. Green is on, blue is off.

Use both gas and electric heating for bestperformance.

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SHUTTING DOWN THE SYSTEM

To save energy, the control panel onlyupdates the boiler after the last adjustmentis made. Wait 10 secs before shutting downthe system to ensure the boiler is updated.

1. Press the Power button again. The screengoes dark, the green LED is unlit. Thesystem is off.

SETUP

Most UK installations do not need setting upin the Settings Menu, and use default factorysettings.

Restore default factory settings

Before using the system for the first time,restore default factory settings. Your controlpanel may have been tested by the dealer orinstaller, and some settings may have beenchanged.

1. Press Tool button to access the SettingsMenu (bottom right in Main Menu).

2. Press down arrow, until Reset button isdisplayed.

3. Press the Reset button to proceed.

Setup Antimicrobial function

To actively kill Legionella, setup the Antimicrobialfunction. At 2:00 every night, the hot water willbe heated to over 65 °C for 30 mins. This furtherreduces the risk of Legionella.


2. Press down arrow, until Antimicrobialbutton is displayed.

3. Press Antimicrobial button to proceed.

Setup Standby Screen for bedtime

The backlight on the Standby Screen can bedisturbing if the control panel is visible fromyour bed. It can be inverted for white text onblack background.


2. Press down arrow, until Backlight buttonis displayed.

3. Press Backlight button, select Inverted toproceed.

MAINTENANCE

The Alde control panel requires nomaintenance, other than cleaning of thescreen as needed. Use a microfibre cloth toclean the touchscreen.

TROUBLE SHOOTING

Any error messages will be displayed on theStandby Screen. Error messages can becleared by switching off 12 V supply to theboiler for 10 secs.

The system is completely dead, thecontrol panel is blank

• Check the 20 mm T3.15 Amp glass fuse inthe boiler. This is located under the lid ofthe black plastic service hatch, in a greenplastic fuse holder.

• Check the 12 V supply to the boiler, itshould be above 12 V.

• Check the 12 V cable is plugged into theboiler. Check the cable is plugged into theAlde control panel.

“Panel failure 1” & “Panel failure 2”

• Moisture is trapped in the control panel.

• Remove the Alde control panel from thevehicle and air in a warm, dry placeovernight.

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“Gas failure”

• Out of gas or gas is not igniting.

• Check the gas cylinder is full. Try adifferent gas cylinder, ensuring it ispropane gas.

“Overheat red fail” or “Overheat blue fail”

• Bleed the system of air.

• Check the fluid level in the expansiontank. It should be 1 cm above Min markwhen cool.

• Check the circulation pump is responding.

• Wait 15 mins for the fluid to cool down.

“Overheat PCB”

• Failsafe in boiler has triggered.

• Check the fluid level in the expansiontank. It should be 1 cm above the Minmark when cool.

• Check the boiler compartment isventilated, and that the vents areunobstructed. Do not place stowage inthe boiler compartment.

“Fan failure”

• Combustion fan speed too low. Bearingmay be stiff after a period of disuse.

• Automatically clears after 5 mins. Pleasetry again.

“Connection failure”

• Loose connection between Alde controlpanel and boiler.

• Unplug cable at the control panel andboiler, then carefully plug back in.

• Check there is slack on the cable at thecontrol panel, but not excessive weightfrom free-hanging/unmanaged cable.

“Window open”

• Optional window sensor has triggered,gas heating is suspended. Automaticallyclears and gas heating resumes whenwindow is closed.

“Connection fail ext”

• Break in comms between Alde controlpanel and daisy-chained third partycontrol panel.

• Check the cable between the Alde controlpanel and third party control panel.

“Low battery”

• 12 V supply to boiler has dropped below10.5 V, possibly causing system brownout.

• Automatically clears when 12 V supplyreaches 11 V.

“No match Heater/Panel”

• Control panel is incompatible with boilerPCB.

• Check control panel part number. Controlpanel 3020-013 is for 3020 A-series boiler,3020-113 is for 3020 HE-series boiler.

If problems persist, please contact Alde, oryour dealer or installer.

For our frequently asked questions, ordownload all instruction manuals, pleasevisit our web site at: www.alde.co.uk orwatch a demonstration on YouTube -“How to use the Alde 3020-112 controlpanel”

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REFRIGERATOR

Your caravan is fitted with a refrigerator/freezer combination, details of which are inyour Thetford instruction manual.

FOR FULL OPERATIONALINSTRUCTIONS FOR YOUR PARTICULARFRIDGE, REFER TO REFRIGERATORMANUFACTURER’S INSTRUCTIONSUSUALLY FOUND IN THE APPLIANCE.

For 12v wiring arrangement, refer toTechnical Data.

The refrigerator is not suitable for theproper storage of medications.

THETFORD REFRIGERATOR

Your Coachman caravan is fitted with a N3000 Series Refrigerator (see caravan modelspecification for details) which have beenspecially developed by Thetford forcaravans and motorhomes.

Main Parts

1. Refrigerator door, 2. Freezer door, 3. Doorlock, 4 Security lock (dependent on model),5. Control panel with LCD touchscreen, 5a.On/off switch, 5b. Touchscreen, 5c. Symbolssources, 5d. Cooling level indicators, 5e.Symbol ‘anti condensation’ (only for modelB), 5f. Error code, 6. Freezer compartment,7. Ice cube tray, 8. Refrigeratorcompartment, 9. Cooling fins, 10 Storageshelves, 11. Vegetable bin, 12. Serial label,13 Door bins, 14 Bottle retainer.

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INTRODUCTION

Before operating and using this refrigeratorwe advise you to read the Thetford manualcompletely. Keep this manual in a safeplace for future reference.

For the latest version of the manual pleasevisit www.thetford-europe.com.

Symbols used

OK

Tip

Special attention required.

Caution (possible risk of injury orproduct damage)

USE SAFELY

For correct and safe use of this refrigerator,you need to observe several precautionsand general recommendations. If theseinstructions have not been followed,warranty claims will not be accepted.

What to do if you smell gas: Directlyclose the valve of the gas bottle, extinguishany naked flames, do not switch on anyelectrical devices or lighting, open thewindows and leave the room. Then contactthe Customer Service Department in yourcountry or holiday location.

What to do if you smell a pungentodour from the cooling system: Switch offthe refrigerator, extinguish any naked flames,provide sufficient ventilation through vents,windows and doors. Then contact theCustomer Service Department in yourcountry or holiday location.

This appliance can be used by childrenaged from 8 years and above and personswith reduced physical, sensory or mentalcapabilities or lack of experience andknowledge if they have been givensupervision or instruction concerning use ofthe appliance in a safe way and understandthe hazards involved.

Do not allow children to play with orhide in the appliance. Children can becometrapped and possibly suffocate. Do not allowchildren to clean or perform maintenance onthe appliance without supervision.

MAINTENANCE

• Make sure that installation, electricalconnection, maintenance and periodicalinspection of the gas system will be doneby a qualified technical person, accordingto Thetford’s instructions (www.thetford-europe.com) and local safety rules;

• Never open or damage the cooling systemat the back of your refrigerator. Thecooling system is pressurised and

contains substances that are harmful toyour health;

• Never attempt to repair parts of the gassystem, the gas flue or electricalcomponents yourself. The repairs mayonly be done by a qualified party. Pleasecontact the Customer Service Departmentfor further support and addresses;

• Before carrying out any kind ofmaintenance or cleaning, switch off yourrefrigerator;

• Never expose the refrigerator to rain.

USE OF GAS

• The refrigerator only runs on liquid gas(propane, butane or a mixture both ofthese). It does not run on natural gas orcoal gas;

• Only use gas which is mentioned on theserial label inside the refrigerator;

• It is recommended to use an additionalfilter when operating on LiquifiedPetroleum Gas (LPG);

• Make sure the type and position of the gasbottle meets the latest technical regulations;

• Change the gas bottle in open air and outof reach of any possible source of ignition;

• Never obstruct the ventilation openings inthe gas bottle storage location;

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• Keep flammable material away from therefrigerator;

• Do not use gas to power your refrigeratorin the vicinity of petrol stations or whiledriving.

FOOD

• Respect the expiry date printed on thepackaging of food;

• Defrosting, cleaning or maintenance of therefrigerator can shorten the preservabilityof food.

SWITCH ON REFRIGERATOR

To secure optimal performance, levelyour vehicle before operating therefrigerator.

We advise to clean the inside of therefrigerator properly, before using yourrefrigerator.

To switch on the refrigerator, push the on/offswitch and hold it for 1 second, asillustrated. A light in the on/off switch willturn green.

After 10 seconds the settings will dim.The green light indicates therefrigerator is still in function.

To check the settings push theconfirmation button. The last selectedsettings will light up.

For optimal performance, switch onthe refrigerator 8 hours before placingfood.

SELECTING SOURCE

After switching on therefrigerator, push theconfirmation button andhold it for 2 seconds. Thesymbols for the sourceslight up and start to blink.

Choose the desiredsource by pushing thearrow buttons.

Confirm your choice withthe confirmation button.

Sources

On VIP and Laser the refrigeratorautomatically selects the best sourceavailable (N3112A & N3175A).

A Auto (in order: mains, battery, gas)

220v The refrigerator is powered by 240v the mains.

12v The refrigerator is powered by the battery of your vehicle.

Gas The refrigerator is powered by the gas connection of a gas bottle.

If you set the refrigerator on the automaticsource selection, the control panel will showtwo source symbols; the A and the bestsource available.

Always use the gas connection or mainsvoltage to start up and cool. Operating on12V is only effective while the engine of thevehicle is running.

The performance of the refrigerator, whenoperating on 12V, is dependent on thethickness and length of the wiring and theoverall installation of the vehicle.

To secure optimal performance,deactivate the start/stop system on

your vehicle if present.

If the refrigerator is powered by a gas

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connection, make sure that the control panelis powered from the battery or AA batteries.

When selecting gas, the flame should beignited within 30 seconds. If the system fails,restart the refrigerator and select the gassource again.

For safety reasons it is not possible to ignitethe flame within 15 minutes after driving.

From about 1000 m above sea levelproblems of a physical nature can occurwhen lighting the gas. This does not meanthat the refrigerator is not working properly.

SELECTING COOLING LEVEL

After switching on therefrigerator, push theconfirmation button andhold it for 2 seconds.

The symbols for thesources start to blink.Push the confirmationbutton again.

The cooling level indicatorsstart to blink. Use thearrow button to choose thedesired cooling level.

Confirm your choice withthe confirmation button.

Your refrigerator meets the climate class SNrequirements according to EN ISO15502:2005 at an ambient temperature 10°Cto 32°C.

We advise to set the refrigerator oncooling level 3, with an ambient

temperature between 15°C and 25°C. Ahigher temperature needs a higher coolinglevel, a lower temperature a lower level.

To improve the cooling performance ofyour refrigerator in high temperatures,

Thetford advises to install the Ventilator Kit.It helps to detract the warm air quicker tothe vents. The Ventilator Kit is suitable for allThetford refrigerators.

CONTROL OF OPTIONAL EXTRAS

Anti condensation

present on refrigerator model B & C1

To prevent the control panel fromcondensation, the anti-condensationfunction is automatically switched on. Onlyswitch off this function when little energy ispresent.

Push both arrow buttons together at onceand hold them for 2 seconds, as illustrated.The symbol ‘anti-condensation off’ will light

up on the control panel. To switch on thefunction again, push both arrow buttons for2 seconds once more.

When your refrigerator runs on AA batteries,anticondensation is switched offautomatically.

USE OF REFRIGERATORCOMPARTMENT

You can organise your refrigerator as desiredby moving the storage shelves and doorbins in height.

Make sure the door can still be closedafter reorganising shelves and bins.

Moving storage shelves

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Lowestcoolinglevel

Highestcooling

level

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Turn the plastic clamp on the right side ofthe storage shelf upwards, as illustrated. Liftthe right side of the storage shelf upwards,as illustrated. Lift the right side a bit, andmove the storage shelf to the desiredposition.

First place the left side of the storage shelfin the refrigerator wall, then the right side inthe corresponding groove. Turn the plasticclamp downwards. Your storage shelf isfixated again.

MOVING DOOR BINS

Push a door bin out of the locking with bothhands, as illustrated. Place this door binback in the desired position and push it backon the locking. The door bin is fixated again.

Organising food

After a minimum of 8 hours of cooling,the food can be placed in therefrigerator. Do not completely cover

the cooling fins with food, to preserve anoptimal performance of the refrigerator. Makesure air can still circulate around the fins.

To prevent your refrigerator from ice-formation, always cover liquid products, letwarm products cool down before placingthem in the refrigerator and don’t open thedoor longer than necessary.

To reduce the cooling time, store onlypre-cooled food in the refrigerator.

To prevent the food from drying out oryour refrigerator from odours, store foodseparately in closed boxes.

USE OF FREEZER COMPARTMENT

You can use the freezer compartment tokeep food frozen or to make ice cubes withthe special delivered tray.

Never keep carbonated liquids in thefreezer compartment.

If the refrigerator has to perform for alonger period in internal vehicle

temperature below 10°C, a constantregulation of temperature in the freezercompartment can’t be guaranteed. Thetemperature can increase and the food maydefrost in the freezer compartment.

Making ice-cubes

Fill 2/3 of the ice cube tray with water andput the tray in the freezer compartment.Make sure you only use drinking water.

Never eat ice cubes or popsicles

directly out of the freezer compartment. Thiscan cause burn wounds.

To fasten the process, make ice cubesat night, when the refrigerator has more

capacity. Place the ice cube tray in an emptyfreezer on the bottom and the back.

WHILE DRIVING

Never operate the refrigerator by gaswhile driving.

Make sure all products in your refrigeratorcan’t move while driving. Secure the bottlesin the door with the bottle retainer and fixateall food on the storage shelves.

Door lock

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When you close and press the door of therefrigerator, the door locks automatically.While driving this door lock also secures thedoor.

Some models have an extra security lock onthe bottom of the refrigerator. To be sure thedoor will not open while driving, push theblack security lock over the pin on the door.

Never let children play or hide in therefrigerator. Children can be trappedand possibly suffocate.

WINTER USE

When you are going to use the refrigeratorwith an outside temperature below 10°C,install a suitable winter cover, as illustrated.

This cover will protect your refrigeratoragainst too cold air and makes sure therefrigerator will still perform optimally.

Make sure you remove the wintercover again once the temperature isabove 10°C.

CLEANING

It is important to regularly clean therefrigerator for optimal performance. Cleanthe inside with a soft cloth and mildhousehold cleaner. Use a wet soft cloth forthe outside of the refrigerator. Make sure thevents on the outside of the vehicle arealways dust-tight.

Never clean your refrigerator with soapor aggressive, caustic or soda-basedcleaning agents.

The loose parts of the refrigerator arenot suitable for the dishwasher.

Water through the vents may damageyour refrigerator. Therefore install wintercovers before washing your vehicle.

SWITCH OFF REFRIGERATOR

Before defrosting the refrigerator or storingyour vehicle, switch off the refrigerator. Pushthe on/off switch, as illustrated, and hold itfor 2 seconds to switch off the refrigerator.All lights will go out.

DEFROSTING

A layer of ice on the cooling fins will decreasethe cooling capacity and durability of yourrefrigerator. Therefore your refrigerator isprovided with an automatic defrost system,which prevents ice formation.

Despite this system, it is also possible tomanually defrost your refrigerator onoccasion. Remove all food, wrap it tightly innewspaper and put it on a cold place or in aninsulated bag. Then open the doors. Put drytowels in the refrigerator to catch theremaining water. When the refrigerator isdefrosted, thoroughly dry the inside.

Do not speed up the defrosting processby removing the ice layer with force orsharp objects or by using a hairdryer.

STORAGE

If you do not expect to use your refrigeratorfor a longer period, it is important tothoroughly empty, defrost and clean thecomplete refrigerator. Then install the wintercover over the vents, to protect yourrefrigerator during storage

To prevent odours and mould in therefrigerator, keep all doors openduring storage.

Rotate the hook at door lock 45 degrees andlock it in place by using the strike plate, asillustrated.

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Make sure the gas taps of the gas bottleare closed during storage.

Water through the vents may damageyour refrigerator. Therefore install wintercovers before washing your vehicle.

DISPOSAL

Your refrigerator has been designed andmanufactured with high quality materials andcomponents, which can be recycled andreused. The cooling system containsammonia as the coolant and ozone friendlycyclopentane as the blowing agent in thefoam. The refrigerators are free of anyCFCs/HCFCs and HFCs.

When your refrigerator has reached its end oflife, dispose the product according to thelocal rules. Do not dispose the refrigeratorwith normal household waste. The correctdisposal of your old product will help preventpotential negative consequences to theenvironment and human health.

QUESTIONS

If you require further information or have anyquestions about you refrigerator, please visitThetford website www.thetford-europe.com.If you still have questions, contact theCustomer Service Department in yourcountry or your holiday location

For correct and efficient support, please

ensure all relevant product type informationis available refer to Thetford handbook.

Troubleshooting

In case of a problem an error code on thecontrol panel can light up. When error codes1, 2, 4, 5, 8, 9 12 or 13 are visible, directlycontact your Dealer or a Thetford ServiceCentre.

3 The refrigerator does not work ongas:

Check if the gas bottle is not empty - checkif the valve of the gas bottle and all shut-offvalves are open - switch the refrigerator offand on again - try to run the refrigerator onanother power source.

6 The refrigerator does not work on12 V:

Make sure the engine is running - try to runthe refrigerator on another power source.


Make sure the engine is running - try to runthe refrigerator on another power source.


Check if the mains is available - try to run therefrigerator on another power source.

11 The refrigerator does not work inAUTO mode:

Check if the sources are connected - try torun the refrigerator manually on a powersource.

18 All symbols on the control panellight up:

Wait a few seconds until the refrigeratorstarts normal.

FAQ

What can I do, when the refrigerator doesnot start?

Check if you switched on the refrigeratoraccording to the instructions, if the vehiclestands level or if there is an available energysource to start the refrigerator with. If noneof this is the case, please contact yourDealer or Thetford Service Centre.

The refrigerator does not cool sufficiently,what can I do?

Check if the vents aren’t covered or blockedfrom the outside, if the refrigerator standslevel, if the highest cooling level of therefrigerator is selected, if the door of therefrigerator still closes properly or if there isnot too much ice on the cooling fins. If noneof this is the case, please contact yourDealer or a Thetford Service Centre.

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All lights on the control panel are blinking,what should I do?

Please contact your Deal or a ThetfordService Centre.

No winter cover is supplied with myrefrigerator is this correct?

The winter cover is an accessory for yourrefrigerator, which you can purchase at yourDealers.

Spare Parts

Original Thetford spare parts are availablethrough your own Dealer or an authorisedThetford Service Centre.

WARRANTY

Thetford BV offers the end users of itsproducts a three-year guarantee. In the caseof malfunction within the warranty period,Thetford will replace or repair the product atits discretion. In this case, the costs ofreplacement, labour costs for the replacementof defective components and /or the costs ofthe parts themselves will be paid by Thetford.

1. To make a claim under the guarantee, theuser must take the product to his Dealer oran authorised Thetford Service Centre(www.thetford-europe.com). The claim willbe assessed there.

2. Components replaced during repair underguarantee become the property of Thetford.

3. This warranty does not prejudice currentconsumer protection laws.

4. This warranty is not valid in the case ofproducts that are for, or are used for,commercial purposes.

5. Guarantee claims falling into one of thefollowing categories will not be accepted:

The product has been improperly used, orthe instructions in the manual have notbeen followed; - the product has not beeninstalled in accordance with theinstructions; - alterations have been madeto the product; - the product has beenrepaired by an unauthorised ThetfordService Centre; - the product code orserial ID has been changed; - the producthas been damaged by circumstancesoutside the normal use of the product.

6. The guarantee is only valid for Thetfordrefrigerators that are built in a caravan.

Thetford is not liable for any loss and/ordamage caused directly or indirectly by useof the refrigerator.

OVEN, HOB AND GRILL

Your caravan is fitted with one of the 3burner hotplate dual fuel cookers.

Introduction

This appliance has been installed in

accordance with the local, national andEuropean regulations in force. Particularattention has been given to the requirementsregarding ventilation. Read the instructionsbefore using the appliance.

Thetfords policy is one of continuousdevelopment and improvement.Specifications and illustrations may changesubsequent to publication.

Provision of Ventilation

The use of a gas cooking appliance results inthe production of heat and moisture in a roomin which it is installed. Ensure that the kitchenis well ventilated, keep natural ventilationholes open or install a mechanical ventilationdevice (mechanical extractor hood).

Prolonged intensive use of the appliance maycall for additional ventilation, for exampleopening a window, or more effectiveventilation, for example increasing the level ofmechanical ventilation where present.

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Before using the appliance for the firsttime, remove all accessories andpacking in the grill and oven, includingany plastic surface protection film.

Clean all surfaces with hot soapy waterto remove any residual protectivecovering of oil and rinse carefully.

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Operation

The burners on this appliance have fixedaeration and no adjustment is required. Theburners should flame as follows:-

Propane - The flames should burn quietlywith a blue/green colour with no sign ofyellow tips.

Butane - Normally on initial lighting, a smallamount of yellow tipping will occur. This thenincreases slightly as the burner heats up.

Using the Hotplate Gas Burners

1. Ensure gas cylinder/supply is connectedand turned on. In the event of a gas smellturn off at gas cylinder/mains and contactsupplier.

2. Flame supervision: Each burner iscontrolled individually and is monitored bya thermocouple probe. In the event of theburner flames being accidentallyextinguished, turn off the burner controland do not attempt to re-ignite the burnerfor at least one minute.

3. To light: Push in the control knob and turnto full rate.

4. Your hob is fitted with Spark Ignition andcan be ignited by depressing the ignitionbutton, which is located on the fascia. Ifthe burner has not lit within 15 secondsthe control knob should be released and

the burner left for at least 1 minute beforea further attempt to ignite the burner.

5. For simmering, turn the knob further anti-clockwise to the low rate position.

6. To turn off: Turn the control knob until theline on the control knob is aligned with thedot on the control panel. Always makesure the control knob is in the off positionwhen you have finished using the hotplateburners.

Using the Electric Hotplate

Ensure the electricity is switched on. Thehotplate control is numbered from 1 to 6. Toturn it on, rotate the knob either clockwise oranti-clockwise to the required position.Position 1 is the coolest setting. To turn off,rotate the knob until the line or pointer on theknob lines up with the zero on the controlpanel.

The hotplate is a sealed construction andtransfers heat through conduction. Formaximum efficiency a correctly sized panwith a flat heavy gauge base should be used.Pan size should be the same or slightly larger(up to 1”/2.5cm oversize).

Before using your hotplate for the first time,we recommend that you prime and season it.

To prime the Hotplate.

Switch on the hotplate for a short period,without a pan, to harden and burn off thecoating.

Use a medium to high setting for 3 - 5minutes. A non toxic smoke may occurduring this process. Allow it to cool, thenseason.

To season the Hotplate.

First heat the hotplate for 30 seconds on amedium setting, then switch off. Pour aminimal amount of unsalted vegetable oil

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Each burner will support pans from 10to 22cm care should be taken not tooverload the appliance asperformance may be reduced.

The following pan sizes are themaximum we recommend:-

Electric Hotplate 180mm

Auxiliary Burner 200mmSemi-Rapid Burner 2 x 200mm or 1 x220mm with 1 x 180mm

When using small pans the flamesshould not spread beyond the base ofthe pan as this will reduce theefficiency of the burner.

Avoid old or misshapen panes asthese may cause instability.

The lid must be opened fully prior tousing the hotplate burners.

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onto a clean dry cloth or paper towel andapply a thin coat of oil to the hotplatesurface. Wipe off any excess, then heat thehotplate on a medium setting for 1 minute.Occasional seasoning will help to maintainthe Hotplate’s appearance.

Using the Grill


2. To light: Open door, push in the controlknob and turn to full rate. Hold a lightedmatch or taper to the burner and push thecontrol knob in and hold. The burnershould ignite and the control knob shouldbe held for 10 - 15 seconds before release.If the burner goes out, repeat procedureholding control knob for slightly longer.

3. For models fitted with Spark Ignition theprocedure is similar except that the burnercan be ignited by depressing the ignitionbutton, which is located on the fascia.Ignition must be carried out with the dooropen and if the burner has not lit within 15seconds the control knob should bereleased and the grill left for at least 1minute before a further attempt to ignitethe burner.

4. Note: the grill must only be used with thedoor open.

5. On first use of the grill, it should be heatedfor about 20 minutes to eliminate anyresidual factory lubricants that mightimpart unpleasant smells to the food beingcooked. A non-toxic smoke may occurwhen using for the first time so open anywindows and turn on mechanicalventilators to help remove the smoke.

6. Although the grill does heat up quickly, afew minutes preheat is recommended.

7. Flame Failure Device (FFD): the grill burner

is fitted with a flame sensing prove, whichwill automatically cut off the gas supply inthe event of the flame going out. In theevent of the burner flames beingaccidentally extinguished, turn off theburner control and do not attempt to re-ignite the burner for at least one minute.

8. It is normal for the flames on this burner todevelop yellow tips as it heats up.

9. Reversible grill pan trivet enables thecorrect grilling height to be achieved.

Fast Toasting trivet in high position

Grilling Sausages trivet in high position

Grilling Steak/Bacon trivet in high position

Grilling Chops etc trivet in low position

Slow Grilling trivet removed

10.To turn off: Turn the control knob until theline on the control knob is aligned with thedot on the control panel. Always makesure the control knob is in the off positionwhen you have finished grilling.

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Ensure the glass lid is open beforeturning on the hotplate burners.

Children should be supervised toensure they do not play with theappliance.

Glass lids may shatter when heated.Turn off the hotplate and allow it tocool before closing the glass lid.

Remove all spillage from the surfaceof the glass lid before opening.

The glass lid has the tendency to snapshut towards the end of lowering.This is caused by the travel lock actionof the hinges as it is activated.

Make sure all fingers are removedfrom appliance when closing the lid. The grill area can get hot when the

oven is in use, even if the grill isswitched off.

Care should be taken when removingpans from the grill, i.e. use of ovengloves, and by making use of theremovable grill pan handle

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Using the Oven


2. To light: Open door, push in the control knoband turn to full rate (240ºC), (Gas Mark 9).

3. Your oven is with Spark Ignition and canbe ignited by depressing the ignitionbutton, which is located on the fascia.Ignition must be carried out with the dooropen, and if the burner has not lit within 15 seconds the control knob should bereleased and the oven left for a least 1minute before a further attempt to ignitethe burner.

4. Place the oven shelf in the requiredposition and close the door.

5. Set the control knob to requiredtemperature. Although the oven heats upquickly, it is recommended that a 10minute preheat be allowed. The ovenshould be up to full temperature in about15 - 20 mins.

6. To turn off: turn the control knob until theline on the control knob is aligned with thedot on the control panel.

7. Shelf: the shelf has been designed toallow good circulation at the rear of theoven and is also fitted with a raised bar toprevent trays or dishes making contactwith the back of the oven. To remove ashelf, pull forward until it stops, raise atfront and remove.

Oven Temperature Control

The temperature in the oven is controlled bya thermostatic gas tap and is variable overthe range 130ºC to 240ºC. Approximatetemperatures for the settings on the controlknob are shown in the table below. Thetemperatures indicated refer to the centre ofthe oven and at any particular setting theoven will be hotter at the top and coolertowards the base.

The variation between top and centre, andcentre to bottom is approximately equivalentto one gas mark. Good use can be made ofthe temperature variation in several dishesrequiring different temperatures may becooked at the same time. In this way maximum

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Before first use, heat the oven forabout 30 minutes at 200ºC, toeliminate any residual factorylubricants that might impartunpleasant smells to the meals beingcooked. A not-toxic smoke may occurwhen using for the first time so openany windows and turn on mechanicalventilators to help remove the smoke.

The pans and trays supplied with thisappliance are the maximum sizesrecommended for use. Larger panesand trays may restrict good circulationof heat, increasing cooking times.

Always ensure food is properly cookedprior to serving.

The appliance is fitted with a coolingsystem. The cooling fans willautomatically switch on a few minutesafter the grill and/or oven is turned on,and will remain on even after theappliance has been switched off.

The fans will automatically switch off afew minutes after the appliance hasbeen switched off, when the front ofthe appliance has cooled sufficiently.

A constant 12 V supply is necessary atall times to ensure the cooling systemoperates correctly.

The grill pan supplied is multifunctional for use in grill or oven.

The handle design allows removal orinsertion whilst the pan is in use.

Always remove the handle when thepan is in use.

The grill MUST only be used with thedoor open.

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Gas Mark Temperature Dish Temp (ºC) Shelf Cooking Time(Centre – Shelf Pos. 2) Position

¼ -½ 265 - 275ºC 130 - 135ºC Very Cool Meringues Very rich Fruit cake 150 2 Approx. 60 mins per 500g

1 285 140 Cool Stewed fruit Baked custard 165 3 50 – 60 mins

2 300 150 Cool Rich fruit cake Victoria sandwich 180 2 20 – 30 mins

3 330 165 Warm Baked custard Small cakes 195 2 15 – 25 mins

4 355 180 Moderate Victoria sandwich Shortcrust pastry 210 2 15 – 55 mins

5 385 195 Fairly hot Whisked sponges Scones 220 2 8 – 15 mins

6 410 210 Hot Short crust pastry Puff pastry 230 2 15 – 30 mins

7 430 220 Hot Bread, scones Beef 165 3 25 mins per 500g plus 25 mins

220 3 15 mins per 500g plus 20 mins

8 445 230 Very hot Puff pastry Pork 165 3 30 mins per 500g plus 35 mins

220 3 25 mins per 500g plus 25 mins

9 465 240 Very hot Quick browning

Cooking Guidelines

Best results will be obtained by the shelfpositions in this guide. Although the ovenheats up quickly, it is recommended a 10minute preheat be allowed. The oven shouldreach full temperature in 15 - 20 minutes.

Most cookery books give details of the shelfpositions and gas mark settings for each

recipe. If in doubt about a recipe you intendto use, study the recipe carefully then find asimilar dish in our guide and use our shelfposition and gas mark settingrecommendation. Shelf positions are fromthe top down. When roasting with aluminiumfoil care must be taken that the foil does notimpair circulation or block the oven flueoutlet.

Do’s and Don’ts

DO read the user instructions carefullybefore using the appliance for the first time.

DO allow the oven to heat before using for the first time, in order to expel any smells before the introduction of food.

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DO clean the appliance regularly.

DO remove spills as soon as they occur.

DO always use oven gloves when removing food shelves and trays from the oven.

DO NOT allow children near the cooker when in use. Turn pan handles away from the front so that they cannot be caught accidentally

DO NOT allow fats or oils to build up in the oven trays or base.

DO NOT use abrasive cleaners or powders that will scratch the surfaces of the appliance.

DO NOT under any circumstances use the oven as a space heater.

DO NOT put heavy objects onto open grill and oven doors.

Leaks

If a smell of gas becomes apparent, thesupply should be turned off at the cylinder.

IMMEDIATELY

• Extinguish naked lights includingcigarettes and pipes.

• Do not operate electrical switches

• Open all doors and windows to disperseany gas escape.

• Never check for leaks with a naked flame,leak investigation should be carried outusing a leak detector spray.

• Check the gas is not escaping from anunlighted appliance.

MAINTENANCE

This appliance needs little maintenanceother than cleaning. After the unit hascooled all parts should be cleaned usingwarm soapy water. Do not use abrasivecleaners, steel wool or cleansing powders.When cleaning the burner ring it is essentialto ensure that the holes do not becomeblocked. The control knobs are a push fitand can be removed for cleaning. They areinterchangeable without affecting the senseof operation.

SERVICING

All servicing must be carried out by anapproved competent person. Before anyservice work is started the appliance shouldhave been left to cool and be disconnectedfrom both the gas and electrical supplies.After each service the appliance must bechecked for gas soundness.

For service, please contact your authorisedlocal Service Agent giving details of the

model and serial number on the data badgeplus date of purchase.

MICROWAVE

All our caravans are fitted with a microwaveoven, for usage instructions please refer tothe Manufacturers Operation Manual andCookbook. We would however draw yourattention to the following important safetyinstruction and information.

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Shut off gas supply at isolating valve,switch off electric supply and ensureall parts are cool before cleaning orservicing.

All servicing must be carried out by anapproved competent person.

After each service the appliance mustbe checked for gas soundness.

This appliance must not be modifiedor adjusted unless authorised andcarried out by the manufacturer or hisrepresentative. No parts other thanthose supplied by the manufacturershould be used on this appliance.

If the supply cord is damaged, it mustonly be replaced by the manufactureror his representative in order to avoida hazard.

IMPORTANT SAFETYINSTRUCTIONS

Please read carefully and keep for futurereference.

Oven Use:

- The oven is for domestic food use only.

- Never operate the oven when empty.

- Do not leave or store anything inside theoven when not in use.

- Never attempt to use the oven with thedoor open. It is important not to force ortamper with the door safety latches.

- Never operate the oven with any objectcaught in the door.

- Do not insert fingers or objects in theholes of the door latches or air-ventopenings as this may damage the oven and cause an electric shock.

- If water or food drops inside the air ventopenings switch off the oven immediately,unplug it and call an approved servicefacility.

HOW YOUR OVEN WORKS

Microwaves are energy waves, similar tothose used for TV and radio signals.

Electrical energy is converted into microwaveenergy, which is directed into the oven cavityvia a waveguide. To prevent food and greaseentering the waveguide it is protected by thewaveguide cover.

Microwaves cannot pass through metal,because of this the oven cavity is made ofmetal and there is a fine metal mesh on thedoor. During cooking the microwaves bounce

off the sides of the oven cavity at random.

Microwaves will pass through certainmaterials, such as glass and plastic, to heatthe food.

Water, sugar and fat in food absorbmicrowaves which cause them to vibrate.This creates heat by friction, in the sameway your hands get warm when you rubthem together.

Once cooking is complete the ovenautomatically stops producing microwaves.

Standing time is necessary after cooking, asit enables the heat to disperse equallythroughout the food.

SMOKE ALARM

The smoke alarm fitted to your caravan isapproved for use in caravans and motorhomes. The National Caravan Council (NCC)requires that all new or used touring caravanssold by its members be fitted with a smokealarm featuring an alarm silence facility.

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WARNING: Never allow children touse the oven without adultsupervision.

FIRE: If smoke is observed, switch offand unplug the appliance and keep thedoor closed in order to stifle anyflames.

WARNING: Liquids and other foodsmust not be heated in sealedcontainers since they are liable toexplode. Microwave heating ofbeverages can result in delayederuptive boiling, therefore care has tobe taken when handling the container.Stir the liquid prior to and duringheating/reheating, let liquid stand forat least 20 seconds in the oven aftercooking.

NOTE: Microwaves are not designed to run continuously for over 20 minutes.

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77

WARNING

Test smoke alarm operation after caravanhas been in storage, before each trip and atleast once per week during use.

For further information on use of the alarm,battery replacement, testing etc., refer to themanufacturer’s literature contained in theOwner’s Information Pack.

POISONOUS GAS ALARM

Introduction

The CO9X 7 Year Life Carbon MonoxidePoisonous Gas Alarm which is fitted to yourcaravan is one of a new generation ofdomestic life safety products from FireAngelLimited, which combines the latesttechnology and innovative design to providean aesthetically pleasing and effectivecontribution to your home safety.

The FireAngel range of products isconstantly being improved and expanded.Please visit www.fireangel,co.uk to find outabout the latest additions to our productrange.

FireAngel manufactures some of the mosttechnologically advanced carbon monoxidedetectors in the world.

Operating Features

• An advanced electrochemical sensordesigned to accurately measure low levelsof carbon monoxide (CO) providing anearly warning of toxic CO levels in yourhome.

• Detects carbon monoxide continuously.

• Resistant to false alarms caused bynormal household contaminants.

• Sounds a loud 85dB alarm (at 1 metre (3feet)) to alert you in case of an emergency.

• Test/reset button.

• Regular self-check to ensure detector isoperating correctly.

• Simple to mount, portable, ideal fortravelling.

• Independently tested to confirm to theEuropean Carbon Monoxide AlarmStandard BS EN 50291 : 2001.

• 7 year warranty

Carbon Monoxide and how it can affectyou and your family.

Carbon monoxide is a dangerous,poisonous gas that kills hundreds of people

each year and injures many more. It is oftenreferred to as the silent killer because it hasno odour or taste and cannot be seen. Likeoxygen, CO enters the body through thelungs during the normal breathing process.It competes with oxygen by replacing it inthe red blood cells, thereby reducing theflow of oxygen to the heart, brain and othervital organs. In high concentrations CO cankill in minutes.

Many cases of reported carbon monoxidepoisoning indicate that while victims areaware they are not feeling well, they becomedisorientated and unable to save themselvesby either exiting the building or calling forassistance. Exposure during sleep isparticularly dangerous because the victimusually does not wake up.

Symptoms of CO poisoning

The following symptoms may be related toCO poisoning which all household membersshould be made aware of:

• Mild Exposure: Slight headache, nausea,vomiting, fatigue (often described as ‘flu-like’ symptoms).

• Medium Exposure: Severe throbbingheadache, drowsiness, confusion, fastheart rate.

• Extreme Exposure: Unconsciousness,convulsions, cardiorespiratory failure,death.

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NOTE: A different smoke alarm to theone illustrated may be fitted (subject to availability) but it still meets thecriteria above.

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Your FireAngel CO detector monitors thelevel of CO as parts per million (ppm) in theatmosphere surrounding the detector.

35ppm The maximum allowable concentration for continuous exposure for healthy adults in any 8 hour period, as recommended by the Occupatio9nal Safety and Health Administration (OSHA)

200ppm Slight headache, fatigue, dizziness, nausea after 2-3 hours.

400ppm Frontal headaches within 1 - 2 hours, life threatening after 3 hours.

800ppm Dizziness, nausea and convulsions within 45 minutes. Unconsciousness within 2 hours. Death within 2 - 3 hours.

Should you suspect CO may be affectingyou and your family, open the doors andwindows of your caravan to ventilate, turnoff your appliances and evacuate thecaravan. At this time the authorities shouldbe contacted to locate the source of thecarbon monoxide before re-entering thecaravan. Medical attention should besought for anyone suffering the effects ofCO poisoning.

Common sources of CO

• Oil and gas boilers

• Portable generators

• Oil or solid fuel cookers

• Gas or paraffin heaters

• Barbecues

• Clogged chimneys

• Wood or gas fireplaces

• Cigarette smoke

• Gas appliances

• Any fossil fuel burning appliance

WARNING

This FireAngel carbon monoxide detector isnot a combustible gas detector, nor a smokedetector

WARNING

Do not use this carbon monoxide detectoron an intermittent basis, or as a portabledetector for trying to trace one source of thespillage of combustion products from fuel-burning appliances or from chimneys.

DO NOT:

• IGNORE ANY WARNING FROM YOURCO DETECTOR!

• Burn charcoal inside your home, caravan,tent or cabin.

• Install, convert or service fuel-burningappliance4s without proper knowledge,skill and expertise.

• Use a gas cooker for heating a room.

• Operate unvented gas burning appliancesusing paraffin or natural gas in closedrooms.

• Operate petrol-powered engines indoorsor in confined areas.

• Barbecue indoors, or in an attachedgarage.

• Ignore a safety device when it shuts anappliance off.

ALWAYS

• Buy appliances accepted by a recognisedtesting laboratory.

• Install appliances according themanufacturer’s instructions.

• Have appliance installations carried out byprofessionals (for gas appliancesengineers should be registered on the GasSafe register)

• Have your appliances checked regularlyby a qualified service engineer.

• Have your chimneys and flues cleanedprofessionally every year.

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• Make regular visual inspections of all fuel-burning appliances

• Open windows when a fireplace oroil/solid fuel cooker is in use.

• Only install CO detectors that meet therequirements of BS EN 50291:2001 inyour home

• Be aware of CO poisoning symptoms.

EDUCATE YOURSELF AND YOUR FAMILYON THE SOURCES AND SYMPTOMS OFCO POISONING AND HOW TO USE YOURCARBON MONOXIDE DETECTOR.

POWER PACK ACTIVATION

See Diagram below

a. Your detector comes complete with anintegrated power pack that will providepower for its entire operational life. Toactivate the power pack you need to pull

the disabling tab (see image). This will inturn pull out the metal disabling clip,which is attached to the end of the tab,from the disabling socket which issituated on the underside of the detector.Retain the disabling tab for future use.

b.When the detector is activated the PowerLED will begin to flash green once everyminute to indicate that the detector isreceiving power from the power pack andis fully operational.

c. Test the sounder, power pack and circuitryby pressing and holding the centre of theTest/Reset button briefly to confirm thatthe detector is operating properly. Thesounder will sound as soon as the buttonis pressed and the Alarm LED willilluminate red indicating that the sounderis working and the power pack isproviding power to the unit. This test forthe sounder, power pack and circuitryshould be performed on a weekly basis.This should be continued for the lifetimeof the product.

WARNING

Prolonged exposure to the sounder in close proximity to your ears may damageyour hearing.

Under normal operating conditions, thepower pack will last for the lifetime of theproduct i.e. 7 years.

The detector will not protect against the riskof carbon monoxide poisoning when thepower pack has drained.

WARNING

Constant exposure to extreme high or lowtemperatures may reduce the life of thepower pack.

POWER PACK DE-ACTIVATION

Your CO-9X is portable, making it ideal fortaking with you on holiday. You will need todeactivate your detector when travelling oreven when storing e.g. when decorating.Fitting is the reverse of removal. Todeactivate the detector the two ends of themetal clip must be inserted into thecorresponding holes in the disabling socketlocated on the underside of the detector(see image). You can ensure that theproduct is disabled by pressing the testbutton – if there is no sound from thesounder then clip has been fitted correctly.

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NOTE: If the disabling tab is no longeravailable then the clip can be replicated byopening out a thin metal paper clip into a U-shape.

Your FireAngel detector offers many featureswhich set it apart from other CO detectorson the market today.

Test/Reset button feature

This button will:

• Test the sounder, power pack and circuitry

• Allows you to test the sensor byintroducing a source of CO into thedetector (See ‘Testing the Sensor’ below).

• Silence the loud 85dB (at 1 metre (3 feet))sounder during an alarm (only for alarmsdue to levels of CO of less than 50ppm)

Testing the sounder, power pack andcircuitry

Test the sounder, power pack and circuitryby pressing and releasing the Test/Resetbutton to confirm that the detector isoperating properly. The sounder shouldsound as soon as the button is pressed, andthe Alarm LED will illuminate red indicatingthat the sounder is working and the powerpack is providing power to the unit. Thistest for the sounder, battery and circuitryshould be performed on a weekly basis.

Testing the sensor

NOTE: We suggest the use of an incensestick or cigarette as the inefficient way inwhich these products burn means thesmoke given off contains a detectablelocalised amount of carbon monoxide.Alternative sources of smoke, for examplean extinguished candle or match, will notcontain sufficient levels of carbon monoxideto obtain a response from the detectorduring this test. Please note your COdetector will not detect smoke.

CAUTION: Sensor testing should only beperformed by a responsible adult. This testshould only be performed once a month.Excessive testing will cause the life of thepower pack to be shortened.

NOTE: CO test kits may be used in order toavoid having to burn cigarettes, incensesticks etc. However we recommend thatincense sticks are used as they are cheapand readily available.

• Read all steps thoroughly beforeattempting the sensor test.

Step 1 If the detector is wall or ceilingmounted unhook the detector from thescrews.

Step 2 Cover the sounder vents with onehand. Press and hold the Test/Reset buttondown with your thumb/finger until the Fault

LED illuminates yellow and the soundersounds for a second time (this shouldhappen after around 5 seconds). Releasethe Test/Reset button. Upon releasing theTest/Reset button the Fault LED will flashyellow once every second. This indicatesthat the sampling rate of the detector hasincreased and can be tested using a knownsource of CO.

Step 3 Light a cigarette or an incensestick using a match or lighter. If using anincense stick be sure to blow out the flameso that incense stick is smouldering.Extinguish the lighter, or put out the matchand place it in a dish of water.

Step 4 Turn the detector on its side sothat the vents on the right hand side of thedetector are pointing downwards (Seediagram). Hold the burning cigarette orincense stick 15 – 20cm (6 – 8 inches) belowthe detector, so that the smoke enters thevents on the side of the detector. Anincrease in the localised carbon monoxidelevel within the sensor to more than 50ppmwill cause the sounder to sound for onecycle of four loud beeps and the Fault LEDto illuminate yellow for a short time. This willend the test.

The Fault LED will no longer flash yellow andthe detector will go back to normaloperating mode i.e. the Power LED will flashgreen once every minute (it may take up to

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two minutes of exposure to the smoke forthe localised level of carbon monoxidewithin the sensor to reach over 50ppm).Now move the source of CO away from thedetector as the test is finished.

Step 5 After step 4, put out the incensestick or cigarette by placing it into a dish ofwater. Ensure that all flames have beenextinguished.

NOTE If the localised carbon monoxidelevel within the sensor does not reach50ppm during the test, the sensor test willstop automatically after 3 minutes.

UNDERSTANDING THE PRODUCT’SINDICATOR

The higher the concentration of carbonmonoxide detected by the detector, thequicker it will respond. When sufficientcarbon monoxide is detected a loud audiblesignal *8.5 dB at 1m (3 feet) will be emittedand the Alarm LED will flash red once everysecond.

The Alarm will sound:

• Between 60 and 90 minutes whenexposed to 50ppm of CO

• Between 10 and 40 minutes whenexposed to 100ppm of CO

• Within 3 minutes when exposed to300ppm or more of CO.

Fault/low power pack signal:

The unit continuously checks the settings ofits sensor and circuitry. If any of thesesettings are found to be incorrect or if thepower pack becomes low then the detectorwill emit a single chirp once per minute andthe Fault LED will flash yellow once perminute for up to 30 days.

IMPORTANT:

This does NOT mean that the detector hasdetected carbon monoxide.

If the product is still within warranty thencontact technical support. If the product isno longer in warranty replace immediately!

IMPORTANT:

The selected power pack was chosen toprovide power beyond the lifetime of theproduct, in particular the sensor (undernormal operating conditions). The sensorlife is seven years. For this reason, thedetector should be replaced after sevenyears from the date of installation.

FireAngel Technical Support Line9.00am – 5.00pm, Monday – Friday.Telephone: 0800 141 2561UK Textphone Users Telephone: 180010800 1414 2561Eire dial: 1-800 523171e-mail: [email protected]

MAINTAINING/TESTING YOURDETECTOR

Maintenance

Your detector will alert you to potentiallyhazardous CO concentrations in yourcaravan when maintained properly. Tomaintain your FireAngel detector in properworking order, and to ensure that the sensorwill last for the lifetime of the product, it isrecommended that you:

• Test the sounder, power pack and circuitryof your detector at least once per week bypressing the Test/Reset button briefly.

• Perform the Sensor Test once everymonth.

• Keep the detector free of dust by gentlyvacuuming the case with a soft brushattachment once per month.

To prevent the possibility of contaminatingthe sensor in your detector and thusaffecting its reliability:

• Never use cleaning solutions on yourdetector. Simply wipe with a slightly dampcloth.

• Do not paint the detector

• Do not spray aerosols on or near thedetector

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• Do not use any solvent based productsnear the detector.

• Move the detector to a safe location andstore in a plastic bag before performingany activities using substances thatemit strong fumes. Remember to removeit from the bag and replace the detectorwhen these activities are finished.

Failure of any test should be reported to theTechnical Support Team.

Do not attempt to repair your CO detector.Do not remove any screws or open the maincasing of your detector. Any attempt to doso may cause malfunction and will invalidatethe warranty.

WHAT TO DO IN THE EVENT OF AN ALARM

WARNING

A loud alarm is a warning that unusually highand potentially lethal levels of carbonmonoxide are present. Never ignore thisalarm, further exposure can be fatal.Immediately check residents for symptomsof carbon monoxide poisoning, and contactthe proper authorities to resolve all COproblems. NEVER IGNORE ANY ALARM.

Please carefully review the owner’s manualto ensure that you know what actions totake in the event of an alarm.

What to do during an alarm

• Keep calm and open the doors andwindows to ventilate the caravan.

• Turn off appliances where possible andstop using the appliances.

• Evacuate the caravan leaving the doorsand windows open.

• Do not re-enter the property until thealarm has stopped. When exposed tofresh air it can take up to 10 minutes for the sensor to clear and the alarm tostop depending on the level of carbonmonoxide detected.

• Get medical help immediately for anyonesuffering the effects of carbon monoxidepoisoning (headache, nausea), and advisethat carbon monoxide poisoning issuspected.

• Do not use the appliance again until it hasbeen checked by an expert. In the caseof gas appliances the engineer must beregistered on the Gas Safe register.

THETFORD C260

See Thetford quick guide supplied

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Main Parts

Standard

1. Cover. 2. Seat. 3. Swivelling toilet bowl.4. Blade handle to open/close blade. 5.Control panel (position is different from C263models). 5a. Flush button. 5b. Waste-holding tank level indication. (1 level or 3levels dependent on model). 6. Pull handle.7. Pour out spout. 8. Cap with measuringcup. 9. Automatic pressure release vent.10. Vent button. 11. Sliding cover. 12.Blade opener. 13. Waste holding tankmechanism. 14. Wheel. 15. Service door/3.

Options

16. Waterfill door (only for C262 model).17. Filter for electric ventilator.18. Console with flush water tank (only forC262 model).19. Location waste pump-out system.

Introduction

This Thetford cassette toilet is a high qualityproduct. It is user friendly, meets high qualitystandards and gives you all the convenienceof home.

Before operating and using this toilet weadvise you to read the Thetford manualcompletely. Keep this manual in a safe placefor future reference. For the latest version ofthe manual please visit www.thetford.eu

Symbols used

OK

Tip

Special attention required

Caution (possible risk of injury orproduct damage).

Preparing for use

This cassette toilet has a waste holding tankof 17.5LA C262 model has its own 8L flush -water tank. Before using your toilet, it is vitalthat you add toilet additives to these tanks.Check the correct dosage on the additivepackage. The add ±3L of water to the wasteholding tank. Fill the flush-water tank of aC262 model to the top.

Thetford offers a pleasantly scentedtoilet flush for the flush-water tank (Aqua

rinse) and a variety of waste holdingproducts (Aqua Kem Blue, Aqua Kem Green,Aqua Kem Natural, Aqua Kem Sachets)

Aqua rinse keeps the flush water fresh,ensures a smooth flush and leaves aprotective layer. All products for the waste -holding tank suppress unpleasant smells,stimulate the breakdown of waste, reducethe formation of gas, protect moving partsand help to keep the waste-holding tankfresh and clean. For the differences betweendistinguishing qualities of each wasteholding tank product please visitwww.thetford.eu.

The range of toilet products may vary foreach country.

Use of your toilet

Turning the bowl

You can turn this bowl to a desired position(max ±90).

Close the cover and use both hands torotate the bowl as illustrated.

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!

Never add toilet additives directly viathe blade as this could damage the lipseal of the waste-holding tank via thepour out spout.

Never force if you cannot get thewaste-holding tank back into placeeasily. If blockage occurs, alwayscheck if the blade handle is in theclosed positions.

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Opening the blade

The toilet can be used with the blade openor closed. To open the blade, slide theblade handle sideways as illustrated. Makesure you always close the blade completelyafter use.

Flushing the toilet

Press the flush button once to activate thecontrol panel. Then press the flush buttonfor several seconds to flush the toilet.

Level indication

You can check whether your waste holdingtank has a 1 level or a 3 level indication.Make sure the tank is empty and place itback properly. The activated the controlpanel. If no level indication light lights up,you toilet has a 1 level indication. It will onlyindicate a full tank. If a green level indicationlight immediately lights up, you toilet has a3-level indication. It will empty half full andfull.

Emptying TankWaste-Holding Tank

When the red light to the level indicator onthe control panel lights up, you need toempty the waste-holding tank. Remove thetank via the service door. Then take it to anauthorised waste disposal point. Empty thewaste holding tank via the pour out spout.

To empty the tank without splashing,press and hold the vent button with your

thumb while the pour out spout is pointingdownwards.

If you want to continue using your toilet afteremptying, prepare the waste-holding tankgain.

Aqua Kem Green, Aqua Kem Naturaland Aqua Rinse (Test ISO-11734) are

absolutely safe to empty into a septic tankor small biological systems on campingsites.

Please avoid to traveling with anythingin the a waste tank

Flush Water Tank (only for C262 models)

The flush water tank has a capacity of 8L.Only empty the flush water tank completelyif you don’t expect to use your toilet for along time (winter) period.

Place a sufficiently large bowl under thedrain tube and catch the remaining water.Empty this bowl at an authorised wastedisposal point.

See Thetford quick guide diagrams for visual reference.

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Ordinary toilet paper can causeclogging. Use Aqua Soft toilet paperinstead. This toilet paper is super-soft,dissolves quickly, prevents cloggingand makes it easier to empty thewaste holding tank.

!

To prevent water damage to yourcaravan, ensure that you don’t

travel with a full flush water tank, orwith water in the bowl.

!

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Cleaning

Just like your toilet at home, it is alsoimportant to clean this cassette toiletregularly. You will prevent limescale andensure optimal hygiene. Clean the inside ofthe bowl with Thetford toilet bowl cleanerand a soft brush and use bathroom cleanerfor the outside of the toilet.

Remove seat and cover

To clean your toilet thoroughly, remove theseat and cover. First push the seat andcover together to the right, then lift them up.

Winter Use

You can use your toilet as normal in coldweather as long as the toilet is situated in aheated location. If this is not the case andthere is a risk of frost, we advise not to useyour toilet. Make sure you completelyempty the waste-holding tank. For a C262model also empty the flush-water tank.

Aqua Kem Sachets are particularly suitablefor winter camping as the sachets are filledwith powder. They completely dissolve inwater, are easy to dose and economical inuse.

Maintenance

To prolong the life of your toilet, maintainyour toilet regularly. Use cassette tankcleaner 2 or 3 times a year on the waste-holding tank. It safely removes stubbornlimescale on the inside of the tank. Whenseals become dry, use seal lubricant to keepthe seals soft and pliable. It has beenspecially developed for mobile toilets and isabsolutely safe to use.

Storage

If you don’t expect to use your toilet for along period, you have to thoroughly empty,clean and dry the whole toilet.

Also empty the flush-water tank of a C262model. This is also a good moment tomaintain you toilet.

During storage we advise leaving the bladeopen to prevent damage to the blade and toloosen the cap of the pour out spout toventilate the waste holding tank.

Questions

If you require further information or have anyquestions about your toilet please visit

www.thetford.eu.

Spare Parts

Original Thetford spare parts are availablethrough your own dealer or an authorisedThetford Service Centre.

FAQ

What should I do in case of a defect onmy Thetford toilet?

Contact your Dealer where you bought yourcaravan or, if you are on holiday, contact anauthorised Thetford Service Centre.

A red light on the control panel flashes,what should I do?

Check if the waste-holding tank is present orpositioned properly.

I cannot move move waste-holding tank.

Check if the blade of you toilet is completelyclosed.

What should I do when the electric bladedoesn’t function?

Manually open or close the blade by slidingthe small handle under the toilet bowlsideways.

What should I do if the blade is blocked?

Loosen the cap with measuring cup from thepour out spout and try again.

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Never use household cleaners toclean your toilet. These may

cause permanent damage to the sealsand other toilet components.

!

Never use Vaseline or vegetableoil to lubricate the seals as this

may cause leakage to your waste-holding tank.

!

Does the toilet have a fuse?

Yes, the toilet has a maintenance-free self-resetting fuse.

Warranty

Thetford BV offers the end users of itsproducts a three-year guarantee. In case ofmalfunction within the warranty period,Thetford will replace or repair the product atits discretion. In this case, the cost ofreplacement, labour costs for thereplacement of defective parts and/or thecosts of the parts themselves will be paid byThetford.

1. To make a claim under this guarantee theuser must take the product to his Dealeror authorised Thetford Service Centre(www.thetford.eu). The claim will beassessed there.

2. Components replaced during repair underguarantee become the property of Thetford.

3. This warranty does not prejudice currentconsumer protection laws.

4. This warranty is not valid in the case ofproducts that are for, or are used for,commercial purposes.

Guarantee claims falling into one of thefollowing categories will not be accepted.

• The product has been improperly used or

the instructions in the manual have notbeen followed (for example incorrect useof additives).

• The product has not been installed inaccordance with the instructions.

• Alterations have been made to theproduct.

• The product has been repaired by anunauthorised Thetford Service Centre.

• The product code or serial ID has beenchanged.

• The product has been damaged bycircumstances outside the normal use ofthe product.

5. Not using Thetford products to care foryour Thetford toilet could create somedamage, which would not be covered bythis warranty.

Thetford is not liable for any loss and/ordamage caused directly or indirectly by useof the toilet.

ROOF LIGHTS

When opening the roof lights, care must betaken to release the locking mechanism asthe unit is raised.

Roof lights must be fully closed when towingor in high winds.

When closed roof lights still provide fixedventilation.

Roof lights provide a maximum 11,500mmof fixed ventilation each.

WINDOWS

All opening windows have two catchpositions. The first position is for ventilationthe second seals the window fromventilation and rain.

Note: Always have the second catchposition engaged before travelling.

THE OMNIVENT 12 VOLTROOFLIGHT FAN

Use Rooflight

- Close the lid before driving.

- To take away the roller blind, unscrew andclick the frame off at the side of the knob.

Use of the Ventilator

- The ventilator is started by the soft switchS2. The middle LED light lights up and theventilator starts in comfort mode, this isthe lowest speed (extract). See Fig. 1.

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Fig 1

86

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- By pushing on the switch S1 (extract) orS3 (intake), the airflow can be adjusted in6 steps. See Fig 2.

*MIN = 3,7 m3 /min. (2W – 0,17 A)

*MAX = 24 m3/min. (86 W – 7,20 A)

- In order to save the battery, the speeddrops from position 6 to the lowestposition after one hour of use.

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Fig 2

88

- It is possible to allow the ventilator towork for 5 minutes on the highest speed(boost). To do this push for 3 seconds on the button S1 (extraction) orS2 (intake). After 5 minutes the ventilatorreturns to its previous speed setting. See table in Fig. 3.

- For reasons of security, the ventilatorstops when the tension is too high (19,5v)or too low (11,1v) or when the fan isblocked. For trouble shooting see Fig. 4.

MAINTENANCE

The ventilator grid can be removed forcleaning. Also the mosquito screens can betaken out for cleaning.

The roof light is only waterproof in thedirection of the traffic. When transportingthe caravan in the opposite direction orwhen the back of the caravan is up,ensure the dome is watertight by usingthe ‘Lock-unlock’ (not supplied on aventilator version) or by using somethingthat ensures that the dome remainsclosed when being transported.

THE HEKI 2 ROOFLIGHT

The Heki 2 roof lights providea maximum of 13,200mm offixed ventilation.

1. To open to the tiltedposition:

a) Press the button in thetoggle catches on either sideof the dome and turn throughapprox. 90º.

b) Grasp the metal bar in themiddle, snap it out of itsholder, swivel down and pushthe dome upwards. (Dome isheld by the two gas springsafter approx. 150mm).

c) Swivel the metal bar towards the domeand snap into its holder.

d) To close the dome, proceed with steps (a-c) in reverse order.

2. To open in the intermediate position:

a) Open the toggle catches on either side ofthe dome.

b)Grasp the metal bar in the middle, snap itout of its holder, swivel down and pushthe dome outwards.

(Dome is opened automatically by the twogas springs after approx. 150mm.

c) Open both black fasteners and swivel themetal bar toward the intermediate positionand pull the dome down until the metalbar is stopped by the fasteners.

d) To close, proceed with steps (a-d) inreverse order.

3. To open in the ventilation position:

a) Open the toggle catches on either side ofthe dome.

b)Using both hands on the two togglecatches, press the dome up about 2cmand fasten the toggle catches in thecorresponding setting.

c) To close, proceed with steps (a-b) inreverse order.

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Fig 3.

Fig 4.

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4.Closing the blinds:

a) Pull blind across aperture using finger gripin the bar. Engage with plastic clip on theother side of the aperture.

CAUTION In extremely bright sunshine, theblackout blind must only be closed two-thirds, and the pane must be set in theintermediate position.

b)Select the required position (black-out/flyscreen) by moving both joined endrods together.

5.Opening the blinds:

a) Move blind (end rod with rocker) right tothe outside.

b)Hold the recessed grip with one hand;with the other hand, press the rocker andmove the blind back (do not let it recoil).

• Suitable for a max. of 100km/h (62.5mph)(with Seitz spoiler up to 130km/h (81mph).

• Do not stand on the acrylic glass dome.

• Close HEKI 2 completely before moving off.

• Do not leave your caravan when HEKI 2 isopen.

• Please consult your supplying dealer ifyou have any problems or defects.

• Remove any snow/ice or dirt beforeopening the roof.

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Opening / closing the dome:- press the push button (1) andsimultaneously open the dome with thebar (2).

Position “A”- push the bar (2) to the marked restposition ( ).

- Fix the bar in the rest position bypushing the sliders (3), left and right,downwards.

Position “B”-� push the bar (2) to the marked position( ) and lead over the locking mechanismleft and right by applying slight pressure.

Position “C”- push the bar (2) to the marked restposition ( ).

- applying slight pressure, lead the bar(2) over the catch hook (4) left and rightso that the dome is locked and the bar(2) lies on the push button (1).

Position “D”- push the bar (2) to the marked position ( )

Opening / closing the blinds- push the blind (5) in the direction of thearrow (A) and the flyscreen (6) in thedirection of the arrow (B).

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Care Instructions

Clean the acrylic (glass) pane only with Seitzacrylic cleaner or soap suds and plenty of water.Use talcum to care for the rubber seals.Only use water and mild soap suds to cleanthe blinds. The guarantee becomes null andvoid if these instructions are not followed.

MINI HEKI ROOFLIGHT

The Mini Heki Rooflight will provide amaximum of 7500 mm2 of fixed ventilation.

Safety precautions:

1. Repairs should be carried out only bytrained personnel.

2. Inform an approved dealer in case ofdefects and malfunctions.

3. Before starting off, check the rooflight fordamage in the dome (tension cracks)and the opening mechanism which couldarise owing to, for example, branchesand other natural causes.

4. Do not step on the dome.

5. Close the rooflight before starting off(check whether it is locked).

6. Do not leave the vehicle with therooflight open (danger of burglary).

7. Do not open in strong wind or rain.

8. Before opening, remove snow, ice, dirt,etc. from the dome

9. Malfunctions are to be repaired by anapproved dealer at once.

10. Do not use caustic detergents (danger oftension cracks in the dome).

11. Before setting off close the dome, checkthe locking mechanism and open theblinds.

Care instructions

• Clean the dome with the Seitz acryliccleaner.

• Opaque spots and light scratches on thedome can be removed with the SeitzAcrylic Polish and the Seitz specialpolishing cloth.

• Use talcum powder regularly (four timesyearly) to care for the rubber sealssupplied with versions without permanentventilation.

• Clean the blinds only with water and mildsuds.

The guarantee becomes null and void ifthe care and safety instructions are notfollowed.

MIDI HEKI

Intermediate position of dome

By pushing the bar into the marked restposition, two extra opening angles, apartfrom the one in which the dome is fullyopened, can be chosen.

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Closing the dome (Drive and rest position)

Push the bar with hands on the right and theleft side in such a way that the hook bolts (1)the dome on the left and the right side andthe bar lies on the push button (2). Check ifthe dome is locked.

Opening/closing the blind and fly net

Pull the end rod from the recessed part andpush it in a position you desire. (Bothsystems are adjustable in any positions andcan be used independently from each other).

Safety precautions

• Repairs should be carried out only bytrained personnel.

• Inform an approved Dealer in case ofdefects and malfunctions.

• Before starting off, check the roof light fordamage in the dome (tension cracks) andthe opening mechanism which could ariseowing to. for example branches and othernatural causes.

• Do not step on the dome.

• Do not leave the vehicle with the rooflightopen (danger of burglary and waterpenetration).

• Do not open in strong wind, rain orsnowfall.

• Before opening remove snow, ice, dirt etcfrom the dome.

• Malfunctions are to be repaired by anapproved Dealer at once.

• Do not use caustic detergents (danger oftension cracks in the dome).

• Before setting off close the dome andcheck the locking mechanism.

• Avoid high speed (maximumrecommended speed is 130km/h).

• Before starting off open the blind.

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• Do not close the blind more than 2/3during the day (Danger of heat jam).

Care Instructions

• Clean the dome with the Seitz acryliccleaner.

• Opaque spots and light scratches can beremoved with Seitz Acrylic polish and theSeitz Special polishing cloth.

• Use talcum powder regularly (4 times ayear) to care for the rubber seals.

• Clean the blinds only with water and mildsoap suds or a vacuum cleaner.

The guarantee becomes null and void if thecare and safety instructions are notfollowed.

WINDOW BLINDS

Pull blind down by its centre catch. Do notpull down by one side of the blind. This willinevitably lead to problems. Do not allowblinds to spring back freely. Always controlthem by hand.

FLYSCREENS

To operate the flyscreen, either pull thescreen fully down or fully up, dependant ontype of window fitted. To release – if a crossbar is fitted, gently pull the cross bardownwards towards you and allow thetension of the spring to roll up the flyscreen.

Where a cross bar is not fitted, disconnectfrom the blind catch and release gently.

It is recommended that blinds are in theopen position whilst the caravan is moving.

Winterisation

The blind/flyscreen should not be left in thedown position throughout the winter as thememory of the mechanism may be lost.

GAS BARBECUE POINT

Your caravan is fitted with a gas barbecuepoint.

The gas barbecue point, is situated on thenearside towards the front. This point is foruse with a gas barbecue only.

Simply lift up the flap, unplug the red plasticend cap and connect the appliance inaccordance with the gas barbecuemanufacturer’s instructions. Turn the gassupply valve on.

NOTE: The connection cannot be undoneunless the gas supply valve is first turnedoff.

CAUTION! Do not use a gas barbecueinside the awning. ALWAYS use theappliance in the open air.

ENTERTAINMENT SYSTEMS

Your caravan is fitted with a CD/MP3 player.For instructions on how to set up and usethis equipment, you should refer to thePioneer Handbook you have received withyour information pack. For service,Warranty support and technical queries youshould contact Base Systems at the numbershown on Page 114 of this handbook

AV/TV CONNECTIONS

For TV 12 volt supply + aerial connection.

VISION PLUS STATUS 570 DIGITALANTENNA SYSTEM

Your caravan is fitted with a high gain,directional aerial. It receives FM, AM, MWand WN, digital and analogue signal. Noadjustments is required but it must have

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WARNING: This is to be used only asa gas outlet. Do not use this outlet asa means to input gas into the vehicle.

Do not use a gas barbecue in anenclosed awning space.

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power connected. If you encounter anelectrical ‘spike’ and your antenna stopsworking turn off your caravan master switch,leave for 1 minute then turn it back on.

Technical:

Antenna DomeLength 413mmWidth 348mmHeight 72mm

Mounting FootDiameter 122mmHeight 35mm

Amplifier 114 x 45 x 29mmFrequency Range UHF 470-790 Mhz

FM 88 – 108 MhzDAB 175 – 230 Mhz

Antenna Forward Gain 7dbAmplifier Gain 16dbGain Adjustment 15dbNoise Figure 2.8 dbOutput Impedence 75 ohms

Output 95 dbuVPower Supply 12-24 vDCPower Consumption 55 maSignal Outputs 2 TV 1 Radio

OPERATING THE SYSTEM.

Travelling

When positioning the Antenna Dome pleaseallow for the following:-

DO NOT TRAVEL:-

• With the Antenna raised.

• With the Antenna set for vertical signals.To reduce the possibility of damage when

travelling, have the antenna pointing towardsthe rear of your caravan/motor home.

Operating

1. Loosen the Mast Locking Collar and raisethe antenna.

2. Determine whether the TV transmissionsare horizontal or vertical and positionaccordingly.

3. Switch ON the Amplifier and the LED willilluminate and check the gain is set to MINby rotating the button anti-clockwise.

4. Once the transmitter has been locatedincrease the Gain to MAX.

5. Turn on your television set and tune in.This will be necessary at all new locations.

6. Secure the Antenna by hand tighteningthe Mast Locking Collar.

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IMPORTANT

You may detect more than one transmitter.Choose the position that gives you the mostchannels when tuning in your TV.

In strong signal areas you may need toreduce the gain by rotating the Control anti- clockwise.

Removing the Antenna

A permanently fitted Status can be easilyremoved leaving only the Mounting Foot andrubber gaiter.

1. Unplug the antenna lead from theAmplifier.

2. Loosen the Mast Locking Collar and lift offwhilst feeding out the mast, coaxial cableand plug.

3. Push the Blanking Cap supplied intoplace.

IMPORTANT – The Blanking Cap is atemporary seal and is not recommended forlong term use.

FAULT FINDING

The following are some of the key areas wesuggest you check which generally solve themost common problems encountered withthe operation of the Status antenna.

Coaxial ConnectionsIt is critical that all connections in the systemare fitted correctly. Using the diagrams andprocedures described over the page, pleasecheck all connectors ensuring they are wiredcorrectly. Secondly please ensure onlyquality plugs have been used.

Coaxial CableSharp bends, kinks and hot surfaces caneasily damage coaxial cable and should be

avoided. Coaxial cable, if placed in closeproximity to electrical cables, transformersor other pieces of electrical equipment, maypick up electrical interference causingpicture quality to deteriorate, especially inpoor reception areas. Excess cable shouldbe removed and NOT coiled as this maycause picture distortion. An inspection ofthe routing of the cable is highlyrecommended to ensure all is correct.

Gain ControlIn normal use the button should be rotatedclockwise for maximum. In strong signalareas the amplification may need to bereduced. To reduce amplification rotate thebutton anti-clockwise until picture qualityimproves. The button rotates through 270degrees from MAX to MIN.

LED LightShould the LED on the Amplifier not light,firstly check there is power to the unit.Secondly check the polarity is correct.Otherwise contact Grade UK Ltd for furtherassistance.

Short Hook Up – Test 1This test isolates the wiring from theAmplifier through to your TV/Radio points.

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Unplug the coaxial plugs from the ‘TV’sockets of the Amplifier and using you TV flylead with Converter 1 supplied. Connectyour TV to the Amplifier.

Please ensure the Antenna Dome is pluggeddirectly into the ‘ANT-IN’ socket of theAmplifier and switch on. Tune in your TV forthe strongest signal.

If the picture quality improves the fault lieswith the wiring of the system between theAmplifier and the TV outlet socket.

Short Hook Up – Test 2

This test isolates the Amplifier by connectingyour TV direct to the Antenna.

Unplug the Antenna from the Amplifier andconnect Convertor 2 supplied to the plug onthe cable end. Using your TV Fly Leadconnect the antenna directly to your TV.Tune in your TV for the strongest signal.

If the picture quality improves, the fault lieswith the Vision Plus Amplifier.

Antenna Dome Co-axial Cable

Check the routing of the coaxial cable fromthe Antenna Dome to the Amplifier. Check toensure there are no kinks or trapped cableor if there are loops of surplus cable whichcould be affecting performance.

Customer Help Line

Should you still be experiencing difficultiesand require assistance, please do nothesitate to contact Grade UK Ltd at theaddress below.

Grade UK Limited8 Finch CloseLenton Lane Industrial EstateNottinghamNG7 2NNTel: 0115 986 7151Email: [email protected]

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SIGNAL

Very Poor

Poor

Medium

Good

Strong

Very Strong

SYMPTOM

No picture or sound, TVfreezing severe pixilation,break up and picturedrop out.

Moderate pixilation andsound distortion

Minor pixilation, will notreceive all channels

Stable picture, goodsound quality, will receiveall channels

Possible pixilation,picture break up anddrop out.

No picture or sound, TVfreezing, severepixilation, break up andpicture drop out.

ACTION

Check the amplifier gain is set to maximum(rotate clockwise). Check antenna alignmentwhich must be directed at the transmitter.Ensure the antennas polarity is correct,whether horizontal or vertical. Bypass theamplifier by following “Short Hook-Up Test 1”.

N/A

Reduce the amplifier gain (rotate anti-clockwise). Rotate antenna AWAY from thetransmitter.

Rotate antenna AWAY from the transmitter.Switch “OFF” the amplifier and turn the gaincontrol to maximum (rotate clockwise).

After performing any of the “Actions” above you must re-tune your TV

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MAINTENANCE

Gaiter

We suggest you periodically check the gaiterfor any signs of damage or for wear.

If the rubber is caught by overheadobstructions it may rip or tear which wouldallow water to work its way into the fabric ofthe roof.

Over an extended period of time the gaiterwill wear at the contact area with the mast.Should the gaiter begin to fail the signs willbe small amounts of water dripping down

the outside of the mast, however, the designof the Gaiter and Mounting Foot ensures

that water cannot work its way into the

fabric of the roof. Should this problem occurcontact Grade UK Ltd for a replacementunit.

Spares & Repairs

Should you require any parts forreplacements or repair please log on towww.visionplus.co.uk or telephone 0115 986 7151.

GUARANTEE

The Status Antenna has a return to baseguarantee against defective parts andworkmanship for two years or a period

determined by Coachman Caravans. Thisdoes not include any malfunction resultingfrom improper use, incorrect installation,accidental or malicious damage. To supportyour guarantee claim a dated Proof ofPurchase will be required.

This does not affect your statutory rights.Any queries concerning warranty pleasecontact Grade UK Ltd.

NOTE:

With the roll out of mobile communications4G service over the coming months anumber of field trials are being conducted tovalidate Ofcom concerns that the 4G signalat 800Mhz may have a detrimental effect onsome users of Freeview (DTT) received viaan aerial.

Early signs are showing that there may beinstances of interference but trials are stillcontinuing. A body called AT800 has beenset up to ensure customers will continue toreceive Freeview and will co-ordinaterelevant testing and the resultinginformation.

AT800 have a dedicated website which canbe accessed for further informationhttps://at800.tv/

If users do experience interference (freezing,pixilation of the picture, loss of sound) andbelieve that this due to the proximity of a 4G

mast, then in most cases a filter can be usedto block the problem, in some cases where afilter is ineffective then AT800 can becontacted for assistance or guidance.Approved filters carrying the AT800 brandingwill be widely available from the high streetand online.

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NOTE: Any TV must be removed fromthe wall bracket before travelling.

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MOBILE ALARM SYSTEM (Where fitted)

Introducing the new Sargent STINGER 310series modular alarm system.

Based on new technology and a two yeardesign process, the Stinger 310incorporates ideas and feedback from usersand experts throughout the caravan andsecurity industries.

Designed to be modular, the system can beexpanded by a forthcoming range of wiredand wireless accessories.

To ensure your STINGER 310 system isoperated correctly, please read all sectionsof these instructions before attempting touse the alarm. If you are unsure of anycontent, please contact your supplier in thefirst instance or the manufacturer direct.

OPERATION – USING THE KEY FOB

Each STINGER 310 is supplied with two keyfob style radio controllers, which are used tooperate the alarm system. Each key fob hasfour buttons which can be used as follows;

LED Torch button

Press and hold the button to usethe torch for night timeconvenience

Arm / Disarm button

Press and release the button toarm the alarm (one beep)

Press and release the button to disarm thealarm (two short beeps)

To arm the alarm without the PIR movementsensor (if you leave pets inside etc)

Press and hold the arm button and releaseafter you hear one beep followed by twobeeps

Awning Light button

Press and release the button toturn the awning light on or off.

NOTE: Awning light control is present wherethe alarm is fitted (however it requires themaster switch to be in the on position).

Programming Mode button

Press and hold the button for 10seconds to access the 3

programming modes, which are indicated byseries of long beeps, as follows:

One long beep - Tilt sensor sensitivityadjustment

Press the arm/disarm button to select therequired setting. 1 beep = low sensitivity forwindy conditions. 2 beeps = standardsensitivity (default). 3 beeps = Highsensitivity. Press the program mode button

to move to the next setting.

Two long beeps - Beeper volume

Press the arm/disarm button to cyclethrough the 7 available volume levels. Whenyou are happy with the selected volume,press the program mode button to move tothe next setting.

Three long beeps - PIR movementdetector sensitivity

Press the arm/disarm button to select therequired setting/pulse count. 1 beep = highsensitivity . 2 beeps = standard sensitivity(default). 3 beeps = Low sensitivity forhostile environments.

Press the program mode button again to exitprogramming mode, which is indicated byone extra long beep.

OPERATION – THE PIR INTERNALMOVEMENT SENSOR

The STINGER 310 comes complete with a120° Passive Infra-Red (PIR) internalmovement sensor that detects bodymovement within the vehicle.

If you are leaving pets within the vehicle thesystem should be armed without the PIRsensor active (see key fob arm/disarmsection) to prevent your pet from triggeringthe alarm.

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Please be aware that direct sunlight onto thePIR lens, or extremes of temperature (above30 deg C) may affect the operation of thedetector. Always ensure roof light blinds areclosed if sunlight could shine directly ontothe PIR.

OPERATION – THE TILT SENSOR

The STINGER 310 incorporates a newelectronic tilt and motion sensor withautomatic calibration and easy sensitivityadjustment from the key fob. This featureprovides excellent tilt detection with nomoving parts.

The tilt sensor works automatically and doesnot need adjustment for normal use even ifyou park on a steep incline. The sensitivityof the sensor can be adjusted as describedin the key fob programming section.

BATTERY – SYSTEM BASE UNIT

The STINGER 310 system unit uses aspecial 4.8 volt Nickel Metal Hydride batterypack that supplies backup battery power tothe system should the supply from theleisure battery fail or be disconnected. It isrecommended that the alarm system ispermanently connected to a 12 volt supply.When fully charged the battery will provideapproximately 6 months stand-aloneoperation, depending on temperatureconditions. It is recommended that this

battery pack is replaced every 3 years.

Before placing your caravan in storageplease ensure the caravan has had a fullycharged leisure battery fitted or the mainscharger switched on for at least 14 daysprior to storage to ensure the internalbackup battery is fully charged. It isrecommended that a leisure battery remainsconnected to the caravan during storage.

Always dispose of old batteries inaccordance with local regulations.

BATTERY – KEY FOB

The STINGER 310 key fob controllers usetwo lithium button cells (CR 2032) in eachkey fob. Please note that excessive use ofthe LED torch will reduce the life of thebatteries considerably.

To replace the batteries, firstly remove thefour cross head screws from the undersideof the fob, then pull apart the two halves ofthe fob. Remove the used batteries from thelower half of the case, then insert the newbatteries in the same manner, noting that thebattery positive faces away from the greencircuit board. Now reassemble the fobcasing and refit the screws, taking care notto over tighten.

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BEDS AND BUNKS

FRONT DOUBLE BED

The two front single beds can easily beconverted into a double bed by lifting theoffside bed slightly and sliding it towards thenearside bed. However, prior to moving theunit, ensure that the backrest is laid flat onthe seat base cushion otherwise it will foulthe blinds. Arrange the seat appropriately.

All high level beds will take a maximumweight of 10 stone (63.5kg). When in use,the high level beds must have the bunksafety boards in place as shown in diagram4. Note these are not suitable for childrenunder 6 years old without supervision.

Prior to tilting the single beds to accessstorage, please ensure the backrest is laidflat on the base cushion.

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WARNING.

Please ensure the adjustable feet onthe bed are adjusted to touch thefloor/carpet so that the bed iscompletely level and will not put strainonto the bed mechanism in itsextended position.

NOTE:

Any failures due to strain caused bynon level usage are not covered bywarranty

When upper bunks are used bychildren especially under the age ofsix, care must be taken against therisk of falling out. These bunks are notsuitable for use by infants withoutsupervision.

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CLEANING

This section of the guide is devoted to thecare, cleaning and general preservation ofyour caravan in order to keep it in goodcondition.

Exterior

• Side walls of your caravan are finished inacrylic finished aluminium, which isextremely durable and easy to clean. It isrecommended that a proprietary brand ofvehicle shampoo with plenty of cold wateris used.

• Do not use cleaners containing citrus(especially lemon)

• Ideally pH should be around 7 (neutral)

• When using a concentrated soap it shouldbe mixed with water at around amaximum of 5%

• Always rinse with clean water after usingcleaner or soap solution

• Do not use steam cleaners especially incombination with soapy cleaners

• Do not a use pressure washer as this candisturb the mastic seals.

• An occasional polish with a good qualityvehicle wax will help obtain a high glossfinish. Under no circumstances shouldan abrasive or harsh cleaner be used.

• Plastic and ABS panels should be cleanedusing water and a mild detergent.

Under no circumstances should alcoholspirit or solvent-based liquids be used onthese items, as these substances willreact with the material and cause visualdamage.

Acrylic Windows

Your caravan is fitted with shatter resistantacrylic windows. The preserve their clarityand unblemished transparency it is essentialthat the following cleaning instructions arestrictly adhered to:

Road grit, dust, sand, flies, lime treesecretions, bird droppings etc., should be‘swilled off’ using plenty of cold water. Anyremaining dirt should be washed of using asoft cloth and warm water. Under NOcircumstances should any abrasivecleaning agents, household detergents orproprietary cleaning fluids be used.Alcohol spirit or solvent-based liquidsmust not be used on these items as theywill react with the material and causevisual damage.

Correct removal of scratches from acrylicpanes is achieved by using a specialpolishing cloth and acrylic polishing paste.Light scratches and matt areas can beremoved from acrylic by using the acrylicpolishing paste and polishing cloth.

Distribute the polishing paste on the pre-cleaned surface with the polishing cloth andpolish gently in a circular motion for 3-5minutes. Rinse with warm water. Do notuse in strong sunshine. Correct antistatictreatment of the acrylic pane is achievedwith an antistatic acrylic cleaner. The acryliccleaner prevents the static charging and withit the attraction of dust; it removes amongother things, light stains and dust whichclings loosely to the pane. Regular care withacrylic cleaner prevents the formation of afilm of grime, which might be difficult toremove later, and renews constantly theantistatic effect. Spray the acrylic cleaneron the pane, with an unbroken movementwipe the surface with a fresh polishing cloth(for example: first vertically, thenhorizontally, but not in a circular motion!).Rub gently do not rub dry, leave to drynaturally. Do not use in strong sunshine.Thus can the acrylic panes be enjoyedagain.

It is a popular misconception that caravanwindows are vacuum sealed. This is not the case.

The windows in a caravan can besusceptible to condensation if thetemperature difference between inside andoutside is changed quickly and dramatically,such as when a damp or cold caravan heatsup quickly via a heater or the sun. This can

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be exaggerated particularly if the ventilationis not allowing the temperatures to balance.

The caravan window, unlike a glass windowis not completely diffusion-proof, whichmeans it is permeable to the water vapourcontained in the air. That is to say that wateris initially absorbed from the air on thesurface of the panes. The water moleculesthen penetrate by diffusion into the materialitself and then end up on the inside of thepane. Here they are absorbed by the airtrapped between the two panes. If the watervapour in the air surrounding the window ishigh enough, this procedure continues untilthe air in the window is completelysaturated.

In view of the fact that the quantity of watervapour which can be absorbed by a volumeof air decreases when the temperature falls,as soon as the temperature drops the watercondenses at the coldest points of thewindow where it becomes visible asdroplets. When the pane heats up again, thewater evaporates. It is in fact still there butinvisible. If the air around the windowbecomes very dry, then the diffusionprocedure starts up again through theacrylic in the other direction. Most of themoisture disappears from the window. Itshould be noted that the diffusion procedurethrough the window is relatively slow.

It is true condensation can be the result ofwindow delamination but for a quantity of

windows to delaminate on the same caravanwould be extremely unlikely and the real testis “do the windows eventually clear”.

Condensation actually occurs when thehumidity inside the caravan exceeds 60%and the ventilation is not sufficient. To helpovercome this some of the following actionscan be taken:

• Leave the rooflight open.

• Put windows onto night vent position.

• Leave doors between compartments open.

• Keep temperature at night to minimum.

• Increase ventilation above normal ininclement weather.

Interior Walls

Your caravan interior walls are finished witha vinyl coating and will only require a wipeover with a damp cloth, using a milddetergent, to keep them in a good condition.

Furniture

Treat your caravan furniture as you wouldthe furniture in your home. Polish woodsurfaces sparingly with a good quality waxpolish. Use a damp cloth to clean laminatedsurfaces.

Your furniture is made from wood or woodenbased materials so it requires attention andcare to maintain its beauty.

Moisture in air can cause damage tofurniture. Wood expands or contractswith an increase or decrease in therelative humidity in the air. The damagecan be quite visible if the relative humidity ishigher than 80% for a long time. To preventdamage assure the relative humidity of air isnot too high for a long time by ventilating the van.

When wood is wet, wipe it dry. Do not justwait for the sun to dry it. The longer thewater stays on the surface, the moredamage it can do.

Carpets, Upholstery and Curtains

• Do not use aerosol sprays as thepropellant will permanently markcushions.

Vacuum clean carpets and upholstery toensure a long life. Marks on cushions can beremoved using a mild upholstery shampoowith the minimum of water. Curtains andUpholstery – check the manufacturer’s labelfor care instructions.

DO NOT WASH CURTAINS AND DO NOTWASH OR DRY CLEAN CARPETS.

Argent Stainless Steel Sink

Routine Cleaning

It is good practice to clean equipmentimmediately after use. Most deposits can beremoved by washing with soap or milddetergent and hot water, followed by a clean


102

water rinse and drying with a soft cloth toprevent water spotting. For more tenaciousdeposits a non-abrasive multi-purpose creamcleaner may be used. This should be appliedwith a soft damp cloth followed by a cleanwater rinse and drying. Stubborn dirt andgrease may require the use of nylon scouringpad (such as Scotchbrite), in conjunction withthe multi-purpose cream cleaner.

Oil, grease and fingerprints can generally beremoved with a soap/water solution but ahydrocarbon solvent may be required.

Care must be taken to use the proper safetyprecautions if using solvents. Fingerprints,on the glass lid, can be eliminated with aglass cleaner. Removal of the excess cleanerwith a soft cloth leaves a protective film fromwhich fingerprints can be wiped.

Tannin (Tea) Stains

Tannin stains can be removed using a hotsolution of sodium carbonate (washing soda)and water, alternatively, the solution can beapplied with a soft cloth/sponge. Thistreatment should be followed by a cleanwater rinse to remove any residues anddrying with a soft cloth.

Heat Tinting and Discoloration

Heavy oxidation is unlikely to occur duringnormal usage. If heat tinting does occur,slight abrasion of the surface will be requiredand the type of cleaner will depend upon the

original finish of the component. A highlypolished surface will require the use of aproprietary stainless steel polish but slightscratching may occur during the polishingtreatment. If the finish is directional, as in aground, brush or dull polish, then a nylonscouring pad/cloth in conjunction with themulti-purpose cream cleaner can be used.

Scratches

Scratching will be most noticeable on highlypolished components, in particular thedrainer area of sinks where hard objects arelikely to be placed during normal householduse. These marks are usually only superficialand can be removed with a proprietarystainless steel cleaner/polish. A usefulalternative is a car paint restorer, such as ‘T-Cut’.

Rust Marks

Under normal usage, it is unlikely that thesemarks will be caused by rusting of thestainless steel itself, but are more likely to bethe result of small particles of “ordinarysteel” which have become attached to thesurface and subsequently rusted. Thesebrown marks are usually only superficialstains and can be removed by using a softdamp cloth and multi-purpose creamcleaner. Occasionally, it may be necessaryto resort to a proprietary stainless steelcleaner, to return the surface to its originalcondition.

CAUTIONS

i) Cleaning agents containing sodiumhypochlorite (bleach) should not be left incontact with stainless steel. This includesmany of the new “trigger-dispense”cleaning products and some multi-purpose cream cleaners. If bleach isnecessary, it should be used only in thestrengths prescribed by the manufacturerand never left in contact with the surfacefor longer than 30 minutes, after which thestainless steel should be rinsed thoroughlywith clean water.

ii) On no account should “wire wool” padsbe used unless they are made of stainlesssteel.

iii)Harsh abrasives and scouring materialsshould not be used for cleaning stainlesssteel as they will leave scratch marks inthe surface and damage the appearanceof the article. Likewise, do not use wirebrushes, scrapers or contaminatedscouring pads.

iv)If the article has a directional polishedgrain, any cleaning with abrasives shouldbe carried out along this grain and notacross it.

v) After use, always remove wet cleaningaids (such as cloths, pads, containers)from the surface, to avoid formation ofwater marks/stains.


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vi)Most domestic dishwashing liquidscontain chlorides; if they are left in long-term contact with stainless steel, pittingcorrosion may occur.

vii)Silver Dip cleaners are particularly harmfulas they contain strong acids which canvery quickly cause discoloration andpitting. If this type of cleaner comes intocontact with the surface of a stainlesssteel article, it should be rinsed offthoroughly with clean water.

Enamel (Black) Sink

After use always remove any plastic bowl ormat, clean the surface with soap and hotwater, followed by a clean water rinse anddrying with a soft cloth. More stubborn dirtor grease can be removed by using a non-abrasive cream cleaner, such as CIF. To preserve the appearance of yourappliance we recommend plastic bowls arenot stored in the sink. Never use abrasivecleaners, wire wool or other cleaning padsas these will scratch the surface.

Ovens

Only clean ovens with soap and water.

Shower Room and Wash Basin Fittings

Always put the cold water into the washhand basin before adding the hot.Thermoplastic products such as basins andshowers have an adequate but limited

resistance to high temperature. 70°Cnormally should be considered themaximum temperature the products canwithstand. Bear in mind the maximumcomfortable for human skin is approximately40°C!

The normal effect of overheating on plasticsis distortion of the surface, although perhapsunsightly this does not generally affect thepractical application of the product.

The best way to keep the surface clean is byregular conventional soap and water andclear rinsing in cold water. For stubbornstains Thetford Bathroom Cleaner isrecommended. The use of any othercleaners may harm the product, causepremature failure and will invalidate thewarranty.

Abrasive products should never be used andthe same applies to solutions such as nailvarnish remover (Acetone), linseed oil basedproducts (such as putty), thinners, pine oil,etc. Thetford Bathroom Cleaner is availablefrom most good Caravan Dealers.

Water Systems

The water systems, and in particular storagetanks, in caravans are susceptible tocontamination by bacteria if care is nottaken with their use and cleaning. Thesymptoms caused by bacterialcontamination are not purely limited to

gastro-intestinal diseases, but may alsomanifest themselves as ear, nose, throat,eye or skin infections. It is thereforeimportant that you carry out the followingprocedure prior to using the caravan eachtime, even if you boil or filter all water youuse for drinking.

Containers

1. All water remaining in the container shouldbe disposed of so that the container isempty.

2. The outside of the container should bethoroughly cleansed and washed down toremove any dirt, dust or othercontaminant. Water at a suitably hottemperature containing an appropriatedetergent is recommended for thispurpose.

3.Water should be put into the containerswirled round, then emptied out.

4. The container should then be totally filledwith water containing an appropriatedisinfectant/sterilant solution and allowedto stand for the recommended contacttime.

5. The solution should be emptied from thecontainer.

6. The opening of the container should becleaned thoroughly with an appropriatepre-prepared wipe impregnated with adisinfectant/sterilant.


104

7. The container should be inverted whilststored overnight (if possible).

8. The container must be filled with mainswater only and mains water only shouldbe used for the above cleaning procedure.

9.On no account should garden hoses beused to fill water tanks.

Systems

1.Drain down the system (Open all taps toallow air in, enabling the system to drainquickly), using the floor mounted draintaps.

2. Remove any water filters fitted, andreplace with a short length of hose orempty filter cartridge (this will ensure thefilter is not affected by thedisinfectant/sterilant solution).

3. Fill the system by using the pump with adisinfectant/sterilant solution. (Check thatthe solution at full strength appears alltaps/showers). Allow to stand for therecommended period of time.

4. Drain the system down completely, as 1.

5. Thoroughly clean the outside of alltaps/connectors with a cloth soaked in thedisinfectant/sterilant.

6. Flush the system through with cleandrinking water until no traces ofdisinfectant/sterilant can be detected atany tap.

7. Replace the filter.

Suitable sterilising chemicals are availablefrom your caravan dealer, accessory shop,chemists, or home-brew shops. It is not,however, recommended to use bleach orsodium metabisulphide.

WINTERISATION & STORAGE

If the caravan is to be stored for any lengthof time, especially over the winter period,the following operations are recommended.

• Remove all linens, blankets, cushions,clothes, mattresses, etc. which could beaffected by damp conditions. Clean thecaravan inside and out as detailed in theprevious section.

• IT IS RECOMMENDED THATMOISTURE CAPTURE CONTAINERSARE PLACED WITHIN YOUR CARAVANto aid against the effects of condensationand that these are emptied regularly.

• Drain off the water system. (See previoussection).

• Leave all taps open to allow any residue toexpand if frozen.

• Hang the hose for the shower to allow allresidue water to drain.

• Drain and sterilise the toilet. (See previoussection).

• Ensure all windows, roof lights and doorsare correctly fastened and locked. Checkfixed ventilation apertures are notobstructed.

• Open all the cupboard doors to allow airto circulate.

• Ensure that the alarm PIR’s view of thecaravan interior is clear and not obscuredby items stored on the floor.

• Check that the site you have chosen tostore the caravan is open, fairly high anddry and if possible not exposed to galesetc. If this proves impossible it isrecommended that the caravan chassis isanchored to the ground.

• Ventilate the caravan regularly duringstorage period (this is most importantwhen a caravan cover is fitted). N.B.Caravan covers must be of a breathablematerial.

Jack up the caravan (use bottle or screwjack, do NOT use the corner steadies) sothat the wheels are clear of the ground.Support the caravan axle with woodenblocks, axle stands or similar so that whenthe jacks are removed the wheels remainclear of the ground. Lower the cornersteadies to ‘just’ site the caravan. Cover thetyres to prevent deterioration. Release thehandbrake. Rotate the wheels at regularintervals to maintain wheel-bearinglubrication. Grease the over-run and shroud


105

in a waterproof protective cover. Greasemust not be used if an AKS or similarstabiliser is fitted.

Switch off 12 volt supply.

SECURITY: Lowering and locking thecorner steadies and removing the wheelsreduces the risk of caravan theft.

NOTE: Do not work under the caravanunless the corner steadies are down and theaxle is supported.

Should the caravan be stored for aprolonged period of time it is stronglyrecommended that the caravan is fullyserviced before the commencement of use.Your dealer will ensure that your caravan issafe, secure and ready for your enjoyment.

NOTE: Caravans stored for any length oftime should not have the handbrake applied.Ideally the wheels should be removed andthe caravan placed on winter wheels and thehandbrake released. The hitch head shouldbe checked to see that it is fully extendedand that there is no load on the brakingsystem.

MAINTENANCE – AL-KOLIGHTWEIGHT CHASSIS

AL-KO GALVANISED CHASSIS

Hot dip galvanising offers high corrosionprotection by forming a barrier layer through

reaction with the atmosphere. This will beapparent by the chassis members changingto a light grey colour. During winter periodsor storage where there is insufficient aircirculation or heavy moisture, a soft porous,light grey oxidisation layer may form. This isknown as ‘White Rust’ and should NOT beconfused with rust.

THE AXLE

The AL-KO rubber suspension axle has beendesigned for new standards of springcomfort and is maintenance free.

Three rubber elements are contained withina hexagonal axle tube. These providesuspension and have inherent dampingcharacteristics.

Figures 1(A), (B) and (C) show thedeformation of the rubber elements at theextremes of suspension movement.

The axle is designed to ride with thesuspension drop arm at, or slightly below,the horizontal position.

SUSPENSION SHOCK ABSORBERS

All Coachman Caravans are fitted withAL-KO Octagon Shock Absorbers to provideincreased damping characteristics and toimprove road holding.

OPERATION OF BRAKING SYSTEM(Figs 2 and 3)

CARE OF YOUR CARAVAN / MAINTENANCE

106

FORWARD BRAKING

In the free position, with the handbrake fullyforward in the OFF position, the drawshaft ofthe overrun device is fully extended and theshoes are clear of the drum.

As the towing vehicle brakes, or starts todrive downhill, the drawshaft of the overrundevice is depressed toward the unit beingtowed. This action imparts linear motion tothe main shaft of the overrun device whichtransmitted via the overrun lever, brake rodand Bowden cable to the expanding clutch.This mechanism forces the leading brakeshoe and by reaction, the trailing shoeoutwards into contact with the drum.

Friction between the brake shoes and thedrum creates a tendency for both shoes andthe expanding clutch to move in thedirection of forward rotation until they abutthe adjuster box. This ensures that bothshoes remain in the braking position.

REVERSING

When the towing vehicle reverses, thedrawshaft is pushed backward, moving theoverrunning device through its full travel.This movement is transmitted in the normalmanner to the expanding clutch.

The clutch forces both shoes into contactwith the drum. Initial friction between thesecreates a tendency for the shoes and the

expanding clutch to move in the direction ofthe wheel rotation i.e. reverse. Thismovement imparts pressure to the spring-loaded auto-reverse lever, causing it tocollapse. Thus, friction between the shoesand drum is almost eliminated, allowing thetrailer to reverse in concert with the towingunit.

Slight forward movement of the chassis willallow the coiled spring to reassert itself,enabling the reverse lever to recover to itsnormal position. Normal braking is thenimmediately available.

PARKING

The AL-KO parking brake systemincorporates a patented device for addedsafety when parking on a reverse-slopingsite or steep hill.

The AL-KO parking brake system comprisesa handbrake lever mechanism actuating aBowden cable, which operates a brake unitassembly, contained within the wheel hub.

AL-KO’s unique parking brake systemrequires a source of stored energy to lockthe wheel brakes should the trailer start tomove after it has been uncoupled from thetowing unit.

This energy source is provided by a springcylinder acting as an energy store.

WHEELS AND TYRES

WHEELS

The AL-KO chassis is supported on roadwheels fitted with pneumatic tyres. The sizeof wheel and type fitted to the chassis isdependent upon the load to be towed.

Each chassis is provided with an adjustablejockey wheel, which is clamped inboarddirectly to the overrun device. The jockeywheel provides stabilisation and is fitted witha solid tyre.

SPARE WHEEL CHASSISMOUNTED

Each Coachman caravan has a unique AL-KO spare wheel carrier mounted on thechassis under the caravan.

The carrier is of extra strong, lightweightconstruction and is easy to operate.Detailed operating instructions are includedunder the heading “Changing a Wheel” onpage 23.

TYRES

Please refer to Technical Data Handbook forinformation regarding wheel and tyre sizes.

PRESSURES

It is customary for tyre manufacturers tomark tyres with load and inflation data.

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107

This information relates to the use of thetyre on cars. This is not the operating ormaximum pressure when used on acaravan.

Please refer to the technical supplement forinformation regarding tyre pressures.

It is dangerous to drive with under inflatedtyres. The pressures (cold) recommendedby the manufacturer should be adhered to.

Pressure checks, including those on thespare tyre, should be made with the tyrescold and using an accurate pressuregauge. The checks should be carried outbefore each journey and at regularintervals during storage.

TYRE WEAR AND DAMAGE

The legal requirements for tread depth onmotor vehicles’ tyres applies also tocaravans. Similarly, it is not permitted to mixcross-ply and radial tyres on the same axle.A redundant tyre must be replaced by one ofthe same size and construction.

Wheels should be balanced and changedround occasionally to equal wear andprolong the life of the tyres. A tyre shouldbe renewed if a blister, rupture or cutexposing the casing is detected. If the tyrehas suffered violent impact (e.g. against akerb), it should be examined by a specialistas soon as possible.

As from April 1987 the speed limit in the UKwhen towing a caravan was raised from50mph to 60mph where permitted.

RECOMMENDED LUBRICANTS

Mobilgrease MP is recommended for allgreasing routines. A good all-purpose oil isrecommended for general use.

AL-KO EURO-AXLE

DESCRIPTION

Retaining the well-proven AL-KO Hexagonalrubber independent suspension, the specificfeatures of the AL-KO Euro-Axle are:

• Bolted on wheel brakes

• Adjustable toe-in and camber (factoryonly)

• Strengthened stub axle. Sealed for lifebearing unit

• Octagon Shock Absorbers

In addition the backplate has a ‘gold’coloured, zinc passivated finish.

All Euro-Axles can be positively identified bythe axle date plate.

IMPORTANT NOTE

The toe-in and camber is factory set andmust not be altered.

Braking System adjustment must be carriedout by an Approved Dealer.

AL-KO BRAKING SYSTEMADJUSTMENT

This must only be undertaken by anApproved Dealer.

CHANGING A WHEEL (Please see page 23)

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Before fitting a new wheel, examine it fordistortion or other damage. Ensure thatall mating surfaces are clean and dry,including bolt seats.

ALWAYS USE THE CORRECT BOLTS TOSECURE THE WHEEL. THERE AREUNIQUE BOLTS FOR ALLOY WHEELSAND UNDER NO CIRCUMSTANCESSHOULD ANY OTHER BOLTS BE USEDWITH ALLOY WHEELS.

Alloy wheel bolts are stamped with 10.9and may be used with steel wheels.

A corner steady brace is not to be used forthe next step.

- Fit the new wheel and refit the wheelbolts.

WARNING – Ensure the wheel is of thesame construction and size with the one thathas been removed

Tighten all bolts equally in the order shownin the diagram.

Torque settings are:

Steel Wheels 88Nm (65lbsft)

Alloy Wheels 130Nm (96lbsft)

Please note with alloy wheels you shouldfirst tighten all the bolts to 85Nm (63lbsft)then go round again in the sequenceshown and increase the torque from85Nm (63kbsft) to 130Nm (96lbsft).

- Raise the corner steadies. Take theweight of the caravan onto the jack andremove the axle stands or rampingboards.

- Lower the caravan to the ground.

MAINTENANCE

WARNING:

1. After the first 30 miles check allroad wheel bolts and tighten, ifrequired, to correct torque setting.

2. Check wheel bolt torque beforeeach major journey.

3. Never use grease of any kind onwheel bolts.

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JACKING

Under no circumstances should the cornersteadies be used to jack up the unit.

When it is necessary to jack up use a bottle,screw or scissor type jack with axle shapedhead. Place the jack plate under the axletube as near as possible to the main chassismember.

LUBRICATION

Lubricate the Jockey WheelLightly oil the wheel axle and screw thread.

Lubricate the Brake LinkageLightly oil all moving parts.

Lubricate the Corner SteadiesLightly oil the screw and pivot pins.

For more information concerning thechassis and undergear please refer to theAL-KO handbook contained within yourdocument wallet.

SERVICING

It is a condition of warranty that yourcaravan is serviced once a year by acompetent Service Centre. Proof of this willbe required in the event of a warranty claim.

The Coachman warranty does require thatservicing must be carried out within 90 dayseither side of the anniversary of thepurchase date for interim years but before

the anniversary date on the final year andmust include a full damp check

Your caravan also requires servicing at leastonce a year for safety, efficiency and toprotect the investment you have made.Whether the caravan is used for short tripsor continental long range touring, regularservicing is necessary and will ensurecontinued enjoyment of your caravan.

Dealers will carry out your annual servicingusing the latest techniques and equipment(a list of the items to be inspected, testedand adjusted appears in your Warranty andService Handbook and at the rear of thisguide), and will complete the servicedocument as proof of regular maintenance.

As with motor vehicle service documents,not only will the proof of regular servicingenhance your caravan’s resale value but inthe unlikely event of any defect appearing atsome later date it is vital that service historycan be identified. We suggest serviceinvoices are retained with this guide.

Additionally, but most importantly, regularservice is a requisite of the Guarantee andwill preserve your rights under the warranty.

PARTS

In the interest of safety, replacement partsfor an appliance shall conform to the

appliance manufacturers’ specification andshould be fitted by him, or his authorisedagent.

MAINS ELECTRICS

It is recommended that you have your MainsElectric’s System inspected by an NICEICapproved contractor every 3 years.

CUSTOMER SERVICES

Should you require any replacement partsfor your caravan it is necessary that youcontact the dealer from whom youpurchased the caravan or any authoriseddealer and give the following information,which will help in identifying the requiredcomponent.

a)Model of caravan.

b)VIN number.

c)Description of fault plus sizes ifcupboard doors, mirrors, windowswheels & tyres etc. are required.

ALL PARTS MUST BE ORDEREDAND SUPPLIED THROUGH YOURAPPOINTED DEALER.

The dealer can then order them from thefactory or direct from the supplier forappliances detailed overleaf where theoriginal supplier undertakes warranty.

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110

All the illustrations and descriptive matterin this guide are intended to give ageneral idea of the caravan. Changingmarket and supply situations may preventthe manufacturer from maintaining theexact specifications and details in thishandbook and we therefore reserve theright to alter specifications and materialsas conditions demand.

Dealers are not agents of themanufacturer and have absolutely noauthority to bind the manufacturers byany express or implied undertaking orrepresentation.

REPAIRS

Should you be unfortunate enough to sufferan accident with your caravan, you shouldcontact your Dealer.

The cost of transporting, towing ormoving the caravan by any means to orfrom the place of repair is theresponsibility of the owner.

The manufacturers will also undertake tosupply certain specialist repairs with thenecessary spare parts. In this case, yourselected repairer must contact the AFTERSALES DEPARTMENT with all enquiries.

Coachman genuine parts and proceduresmust be used at all times.

SERVICE DOCUMENTS

TOURING CARAVANS - ANNUALSERVICE RECORD

Your caravan needs servicing at least once a year.

Whether you use your caravan for shortjourneys or for touring at home or abroad,regular servicing will help ensure that youcan enjoy it to the full.

The Annual Service offered by your Dealerwill include the following work and it is ourrecommendation you have your caravanserviced to this standard annually.

The dealer will complete the record in thisguide to show the work has been carried out.

SECTION (A) CHASSIS

1. Brakes/Lights

2. Suspension

3. Axles and Hubs

4. Tyres and pressures

5. Wheel bolts

6. Towing hitch and overrun device

7. Jockey wheel

8. Breakaway cable

9. Corner steadies

10. Check wheel carrier and grease slidingjoints.

11. Lubrication

12. Operational check

SECTION (B) EXTERIOR

1. Exterior panels

2. Windows

3. Rooflights

4. Entrance door/Door Locks

5. Wheel boxes

6. Mouldings

7. Gas bottle and locker

8. Ventilation

9. Paintwork

10. All seals, mouldings etc.

11. Reflectors

12. Graphics

SECTION (C) INTERIOR

1.Wall panels

2. Furniture

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111

3.Curtains/Blinds/Flyscreens

4. Bedding/seating

5.Carpet

6 Door and Drawers

7. All hinges and catches

8. Ventilation

9.Hoses and sink plugs

10. Hot water system

11. Cold water system

12. Window hinges and stays

13. Cassette Toilet

14. Shower

15. Shower Tray

16. Central Heating

17. Damp test

SECTION (D) ELECTRICAL

1. All interior lights/Road lights

2.Water pump and switches

3. Refrigerator

4. Distribution Unit

5. Charging Unit

6. Junction box

7.Wiring and supports

8. Trailer connecting plugs

9.Overall tests ext. lights

10. Awning light

11. Electronic Ignition (Hob)

12. 12v/230v System where applicable

SECTION (E) GAS INSTALLATION

1.Hob burners

2.Oven

3.Heater

5. Fridge

6.Water heating

7. Fully operational

8. Leak tested

SECTION (F) FINAL

Road Test

CARE WARRANTY

Your caravan is covered by a 3 yearwarranty. To activate this warranty yourselling dealer must forward the signed andcompleted Registration Form contained inthe Warranty and Service Handbook within

one week of purchase. It is a condition ofthis warranty that a service and safety checkis carried out by your caravan dealer at leastonce every year (12 months from the date ofpurchase), within the period 90 days beforeto 90 days after the anniversary of thepurchase date for interim years but BEFORETHE ANNIVERSARY ON THE FINAL YEAR inaccordance with the National CaravanCouncil recommendations. For furtherinformation please read your policydocuments in your Warranty and ServiceHandbook.

IF YOU HAVE A “WARRANTY”PROBLEM

We sincerely hope you will never have causeto complain about your caravan. However, ifthings do go wrong, the course of action foryou is to contact your dealer and explain thedifficulty you are having. We are confidentthey will do their utmost to resolve theproblem to your complete satisfaction.

The Dealer from whom the caravan ispurchased is liable for warranty repairs.

Any other approved dealers may carry outwork on a caravan at his own convenienceor discretion, but is not obliged to do this.

Your caravan is supplied to you with amanufacturer’s warranty guarantee that isvalid for 3 years from the date of purchase

SERVICING / WARRANTY

112

except when otherwise stated.

Please refer to your Extended Warranty andService Handbook for details.

The manufacturers are not responsible fortravelling costs incurred returning a caravanto a dealer or the factory for warranty repair.This also applies to consequential loss, i.e.earnings incurred.

You will need to retain proof of servicing(invoices) in the event of a warranty claim.

SPECIFIC EXCLUSIONS

During the first twelve months of ownershipthe Coachman manufacturer's warranty willcover faults arising from manufacturingdefects but not those which are the results ofnormal wear and tear or accidental damagecaused by misuse of any component part ofthe caravan. Exclusions also include tyres,fuses, LED lighting and bulbs. Proprietaryproducts which are covered by therespective manufacturers' own guaranteeand service arrangements.

In years two and three the warranty willcover all original components of the caravanincluding permanently fitted equipmentforming part of the original manufacturer'sspecification plus water ingress anddelamination.

The specific exclusions of the CoachmanCaravan Company Ltd Warranty duringyears two and three are - bright work and allsimilar finishes, tables, hinges, knobs,window catches, stays and associatedfittings, adjustments , bulbs , LED lightingand electrical connections, entertainments/communications system, microwaves,chrome work and mirrors. Proprietaryproducts which are covered by therespective manufacturers' own guaranteeand service arrangements.

The caravan is not covered if: the manufacturersidentification (17 digit vehicle identificationnumbers) has been removed of defaced. The Coachman Three year Manufacturer'sWarranty also excludes the following:

• Failure due to reasons of fair wear and tear

• Damage resulting from accidents

• Misuse of any component

• Replacement of parts which have reachedthe end of their effective working lifebecause of age and/ or usage

• Cleaning or adjustment of any component

• Caravans used for hire or reward

• Caravans used for other than recreationalpurposes, i.e. for living in or businesspurposes

• The cost of transporting the caravan, bywhatever means, to the place of repair

• Any consequential cost or loss arising

• Damage by mould

• Damage by forces of nature

• Damage by vermin

All Coachman caravan warranties do have arequirement that a full annual service iscarried out by a competent Service Centre.This service must be carried out within 90days either side of the anniversary of thedate of the purchase for interim years butbefore the anniversary date of the3rd year, in accordance with the National CaravanCouncils recommendations as detailed inthe service section of the Service, Warrantyand Technical Data manual.

The Dealership from whom you purchasedyour caravan is liable for Warranty Repairs.Any other Approved dealer/ workshop maycarry out work on a caravan at his ownconvenience and discretion but is notobliged to.

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113

WATER INGRESS

Coachman Caravan Company Limitedrecognise that whilst over recent years we,together with our sealant suppliers, havemade tremendous developments in sealantsand bonding techniques and are extremelyconfident in our product resisting wateringress. It is water ingress above all otherproblems which remain the major worry andconcern of potential and actual retailcustomers.

Therefore, on every new Coachman caravansold, we make a comprehensive 6 yearworry free water ingress anddelamination offer:

• Water ingress between new and 6 years -Coachman Caravan Company Limited will pay the total labour costs and supplyparts free of charge providing there is afull service history and the 5th service iscompleted before the anniversary datefrom the original date of purchase.

• When a customer part exchanges aCoachman caravan at a CoachmanDealership and water ingress is detectedat the time of the part exchangeCoachman confirms they will pay thedealership the total of the agreed costs ofthe repair undertaken to rectify the wateringress provided:

1. It is being exchanged for a newCoachman caravan

2. There is full documentary evidence thatthe caravan has been serviced annually

3. The caravan is less than six years old

If you purchase a Coachman caravan as aused caravan, it is possible to transfer theunexpired term of the warranty and wateringress cover for up to six years from theoriginal date of purchase. Please see rear of the Service Warranty, and Technical Datamanual for change of ownership form. This warranty and offer is subject to theconditions, terms and exclusions. A smallcharge will be made for carrying out thetransfer.

Additionally for 2015 - onwards for thefirst owner, Coachman make a 10 yearworry free water Ingress offer:

• Water ingress between 6 and 10 years -Coachman will pay the total labour cost

and supply parts free of charge providedthere is a full service history and the 3rd,6th and 10th service were carried outbefore the anniversary date on the finalyear of this offer

To preserve this offer your annual services in years 1 - 6 have been carried out in linewith the service scheduling detailed. In years7, 8 and 9 are carried out within 90 dayseither side of the anniversary of the date of purchase.

WARRANTY

IT IS A CONDITION OF YOURWARRANTY THAT YOUR CARAVAN ISSERVICED ANNUALLY BY ANAPPROVED COACHMAN DEALER ORA COMPETENT SERVICE CENTRE.

114

WARRANTY & AFTER-SALES REFERENCE CHART

Appliance/Component Address of Company Providing Warranty Contact Number

Caravan Body, Structure and Furniture Coachman Caravan Company Limited, Amsterdam Road, Sutton Fields Industrial Estate, Hull, HU7 0XF

Chassis, Axle & Under Gear Hitch, Traction Control and

Wheel Lock

AL-KO Kober Limited, South Warwickshire Business Park, Kineton Road, Southam, Warwickshire CV47 0AL 01926 818500

01482 839737

Entertainment System Base Systems Limited, 87 Fylde Road, Preston, PR1 2XQ 01772 886000

Alarm Sargent Electrical Services Limited, Unit 39 Tokenspire Business Park, Woodmansey, Beverley, HU17 0TB 01482 881655

Polyplastic Windows Miriad Products Limited, Park Lane, Dove Valley Park, Foston, South Derbyshire, DE65 5BG 01283 586060

Porta Potti Cassette Toilet, Cooker, Hob and Refrigerator Thetford Limited, Unit 6 Brookfields Way, Manvers, Rotherham, S63 5DL 0844 997 1960

Power Centre/Chargers/Loom/Relays/Consumer Unit

Control Panels

BCA Leisure Limited, Unit H9 Premier Way, Lowfields Business Park, Elland, HX5 9HF 01422 376977

Soft Furnishings Leisure Furnishings Limited, Unit 4, Meadow Brooks Business Park, Meadow Lane, Long Eaton, NG10 2GD 0115 946 3666

Combi Heater & Control Panel, Ultra flow Filler Housing,

Compact Housing, Flojet Pump and Gas Regulator

Truma UK Limited, Park Lane, Dove Valley Park, Foston, South Derbyshire, DE65 5BG 01283 586050

Phantom Tracker Phantom Limited, 154-156 Higher Hillgate, Stockport, Cheshire, SK1 3QT 0161 476 4050

Whale On-Board Water Tank Whale, 2 Enterprise Road, Bangor, Co. Down, Northern Ireland, BT19 7TA 02891 270531

Alde Heating Alde International (UK) Limited, Huxley Close, Park Farm South, Wellingborough, NN86 6AB 01933 677765

Smoke and Carbon Monoxide Alarms Fire Angel, Vanguard Centre, Sir Williams Lyons Road, Coventry, CV4 7EZ 0800 141 2561

Solar Technology International, Units 6 Station Drive, Bredon, GL20 7HH 01684 774000Solar Panel and Regulator

MANUFACTURER ADMINISTRATING WARRANTY WITH DEALERS

115

A

Alarm 97

AL-KO Lightweight Chassis 105

Arrival at Site 27

Parking 28

Selecting a Pitch 27

Unhitching 27

Levelling 27

B

Battery 44

Beds & Bunks 99

Blinds & Flyscreens 92

Body Shell 6

Braking System 6

Break-Away Cable 20

C

Caravan Equipment 48

Caravan Handling 22

Caravan Mains Inlet 40

Caravan Registration &Identification Scheme (VIN) 5

Charger 42

Cleaning 100

Connecting Services 28

Water 28

Gas 36

Electricity 39

Consumer Unit 41

Control Panel 45

Coupling-Up Checklist 21

E

Electricity 39

Wiring of Connecting Cable & Caravan Mains Inlet 40

Fuses 41

Relay Housing 43

Testing R.C.D. 43

Polarity 43

12v System 41

Entertainment System 92

G

Gas 36

The Regulator 36

Types of Gas 36

Gas Barbecue Point 92

H

Heater 48

M

Maintenance

Wheel Changing 23

Wheels & Tyres 106

Microwave 75

O

Oven, Hob, Grill 70

P

Preparing for the Road 12

Pre-Tow Checklist & Hitch-up 13

Pressurised Water System 29

R

Refrigerator 63

Rooflights 86

The Heki 2 Rooflights 88

The Omnivent 12V Rooflight 86

The Mini Heki Rooflight 90

The Midi Heki Rooflight 90

S

Safety & Security 24

Security Tag 5

Servicing 109

Speed Limits 22

Smoke Alarm 76

Stabiliser 17

Storage 104

TTelevision & FM Radio Aerial 92

Thetford Cassette Toilet 82

Towing Code 8

Towing & Driving 22

Pulling Off 22

Reversing 22

Speed Limits 22

U

Ultraflow Filter Housing 30

V

Ventilation 24

V.I.N 5

W

Warranty 111

Water Heater (Combi) 48

Electrical Operating 48

Instructions 49

Gas Operating Instructions 50

Water Pump 29

Water System 29

Wheel Changing 23

Waste Connection 28

INDEX

116

NOTES

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Coachman Caravan Company LtdAmsterdam RoadSutton Fields Industrial EstateHull HU7 0XF

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2017 Owners Handbook - assets.coachman.co.uk · Maintenance 105 AL-KO Chassis 105 Servicing 109 ......

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