2017 ON SITE AGENDA Template - Rev.io · SAMPLE ON-SITE AGENDA Executive Conference Company...
Transcript of 2017 ON SITE AGENDA Template - Rev.io · SAMPLE ON-SITE AGENDA Executive Conference Company...
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3340 Peachtree Rd NE #2850, Atlanta, GA 30326866-470-5502 | [email protected] | www.rev.io
© Rev.io 2017, All rights reserved.
THE COMPLETE RECURRING REVENUE AND CUSTOMER MANAGEMENT SOLUTIONPREPARED FOR
[ PROSPECT LOGO HERE ]
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SAMPLE ON-SITE AGENDA
Executive Conference
Company Overview
• Team Introductions• Rev.io Company Story• Agenda Outline
Internal Whiteboard Session
• Systems Diagram• Current State / Future State• Allied Strategic Initiatives & Vision
Rev.io Quote-to-Cash Billing Platform Demo
• Proposal Generation• Navigating Customer Account• BroadWorks Order Workflow Process• Cycle Management / Bill Profiles• Statement Creation / Reversing Charges• Billing Adjustments / One-Off Billing• Usage Rating / Rate Plan Management• Taxation – Suretax Database Integration• Payment Processing• Collections Templates• Product Catalog, Packages, GL Codes • Built-in Reports / Report Builder• Customer Hierarchy Structures (Standard, Parent/Child, Relationship)• Ticket & Task Management / Global Visibility• Workflow Processes – Requests, Orders, Tickets• Inventory Tracking• Enterprise Customer Portal• Agent Portal• Commissions Module
Feedback & Closing
• Review Questions• Discuss Feedbacks• Confirm Next Steps
1:00 - 1:30 PM
1:00 - 2:00 PM
2:00 - 3:00 PM
3:00 - 4:30 PM
4:30 - 5:30 PM
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VALUES
To be the best billing & back-office software company in the world by providing innovative
solutions and extraordinary service to our clients & end-users.
MISSION
AWARDS
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The Success Scorecard is an objective tool that measures all facets of serving our clients. This enables Rev.io to proactively manage outliers resulting in consistent and transparent service. Look for Rev.io to leverage the Success Scorecard to continuously improve on our delivery of extraordinary service.
The Success Scorecard rates Rev.io's performance against established benchmarks in several categories and the results are published monthly for each client.
THE SUCCESS SCORECARD CATEGORIES
CLIENT SUCCESS
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Our development roadmap is directly driven by our clients through our Rev.io Ideas forum. Rev.io Ideas, a user-driven community, allows our clients to submit their platform suggestions. Each ideas is voted on by other users, reviewed by our team, and the leading ideas are developed, free of charge, and made available to all clients.
DEVELOPMENT
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INTEGRATIONS
100+ 26+TYPES OF
INTEGRATIONSPAYMENT PROCESSORS
INTEGRATIONS
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ORDER ENTRY / QUOTING • The Rev.io quoting tool will allow users to quickly generate new quotes for
prospects and existing clients. • Consolidate disparate systems and streamline workflow.• Rev.io will create workflow processes for provisioning functions to track orders
through completion. • Switch integrations will provide the ability to provision automatically from Rev.io
and the Sync functionality will allow reconciliation of products/services from switch into billing.
ORDER & PROVISIONING
Rev.io, one of the best order management and provisioning workflow tools in the industry.
• Create and manage a prospect before finalizing an order• Provision supported order types directly with carriers• Update orders on the account level or from the workflow management
tool• Perform MACDs (move, adds, changes and disconnects) • Manage complex processes using Rev.io‘s task workflow• View and assign orders to provisioning team members with just a click
Rev.io’s customized workflows, automated processes, and effective management tools will save your company time and money.
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NOTES
“I always receive excellent support from Rev.io! Thank you!”
-Ellen Tran
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CORE BILLING
SYSTEM STATS: 2016 SUMMARY
CDRS PROCESSED TO DATE
27,687,053,541
19,317,600CDR RECORDS RATED PER HOUR
DAILY
WEEKLY
MONTHLY
ANNUAL
SEMI-ANNUAL
Bill ProfilesProduct Catalog
Usage RatingCustom Rates
TaxationAdjustments
Statement CreationStatement Delivery
Payment ProcessingCollections
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NOTES
“Great response, constant status updates and quick fix.”
- Ken Gilbertson
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OVERVIEW
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NOTES
“Anytime we've opened a ticket with support ~ it's ALWAYS been handled in a timely manner. We appreciate your team very much.Thank you.”
-Jamie Chance
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Executive DashboardPermission Controlled CapabilitiesReportingProduct to Market
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NOTES
“We now have a best-in-class portal that will help drive efficiency for our customers.”
- Ross Artale
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CUSTOMER RELATIONSHIP MANAGEMENTWith ‘s comprehensive search engine, your CSR can locate a customer’s account in seconds.
From a customer account, your users can post payments, check the status of an order, add a note, adjust transactions, create a trouble ticket, upload a document and much, much more.
SINGLE SOURCE OF CUSTOMER RECORD
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NOTES
“Over the years I’ve learned that if you’re going to sell usage-based products, you’ve got to have a great billing solution. Since implementing Rev.io, our amount of revenue has grown 2500%”.
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• Hierarchical Structure• Consolidated Tracking• Audit Reporting• Cost Tracking• Billing Integration
INVENTORY MANAGEMENT
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NOTES
"We chose Rev.io because they offer an agile and robust solution that has allowed us to move more efficiently and has uncapped our potential.Rev.io is an invested partner who is committed to helping our company succeed and grow.”
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THANK YOU!