2017 Girl Scout Cookie Program - Girl Scouts of NYPENN ... · PDF fileSTEP 1. cOOkie BaSics...

21
2017 Girl Scout Cookie Program

Transcript of 2017 Girl Scout Cookie Program - Girl Scouts of NYPENN ... · PDF fileSTEP 1. cOOkie BaSics...

2017

Girl

Sco

ut C

ooki

e Pr

ogra

m

TABLE OF CONTENTS3. January 2017 Calendar of Events4. February 2017 Calendar of Events5. March 2017 Calendar of Events6. April 2017 Calendar of Events7. STEP 1. cOOkie BaSics •TheGirlScoutPromiseandLaw •WhoCanParticipateintheCookieProgram?8.WhatDoesitTaketobeaTroopCookieManager? •WhatDoesaTroopCookieManagerNeed? •TroopCookieManagerLearningOpportunities9. Safety Guidelines10.WhereCanIFindMoreHelpfulInformation? •WhoCanIContactforMoreHelp?11.WhatisThisYear’sProgramTheme? •HowMuchisaBoxofGirlScoutCookies?12.HowtheCookieCrumbles •NYPENN’sSalesGoal13. Step 2. eXciTE & eNcOURage YouR GiRLs •5SkillsforGirls14.MeetourNewestCookie!15.HowisthePerGirlAverage(PGA)Calculated? •ProceedLevels •OlderGirlOpt-Out(C/S/AOnly)16.TroopBonusTime!17.GirlInspiredRewards •CookieDoughCertificates •HowCanmyGirlsusetheirCookieDough?18.CelebratewithEarnedPatches19. Step 3. HosT a GirL aNd pAreNT mEEtiNg20.NotePage-100S’moreIdeas!21.WhatistheDigitalOrderCard(DOC)?22.HowDoestheDOCwork?

TABLE OF CONTENTS - CONTINUED23. Step 4. TiME tO PlaCe aN iNiTiAL OrDEr!!! •HowtoSubmityourInitialCookieOrder(I/O) •NeedCookiesforyourBoothSales?24.HowtoSubmityourInitialOrderRewards25. Step 5. TiME tO pICk up YouR cOOkies!!! •InitialOrderDeliveriesandPickUps •CookieProblems? •ProductComplaints26.WorkwithyourSUCCforDeliveryInformation27. Step 6. hOw tO SeLL MoRE cOOkies & ReaCH GoALs! •CouncilGiftofCaring(CGOC) •TroopGiftofCaring(TGOC)28. Selling Tips29. Booth Sale Rules and Regulations •GirlScoutBoothSaleRatios •SU/TroopBoothsineBudde •CreditCardsatBoothSales30.eBuddeBoothSchedulerforNYPENNSponsoredBooths •HowtoSign-upforaBoothLocationineBudde31. Step 7. hOw tO gET MoRE cOOkies??? •NeedMoreCookies? •PendingCupboardOrders32.TooManyCookies?33. Step 8. ReSPonSiblE MoNey ManAGeMent •PaymentPolicy •ACHDebitSchedule34.NYPENNCheckPolicy •ParentCollectionPolicy35. Step 9. cLoSinG oUt ThE ProGRam •HowtoAssignCookies&SubmityourFinalRewardOrder36. Step 10. CeLeBratE yOUR AcHieVeMenTS!37.HereareSomeAmazingExperiencestouseTroopProceedson!38.NotePage-Goals....

Nat

iona

lG

S Co

okie

Wee

kend

Sund

ayM

onda

yTu

esda

yWed

nesd

ayTh

ursd

ayFr

iday

Satu

rday

12

34

56

7

89

1011

1213

14

1516 N

YPEN

N

CLO

SED

MLK

DA

Y

1718

1920

21

2223

2425

2627

28

2930

31

Janu

ary

COO

KIE

PRO

GRA

MST

ART

S!

Dat

es a

nd in

form

atio

n su

bjec

t to

cha

nge

wit

hout

not

ice.

Chec

k w

ww

.gsn

ypen

n.or

g/co

okie

s of

ten.

Stay

in c

onta

ct w

ith

your

SU

CC fo

r in

form

atio

n.Ch

eck

your

em

ail f

or r

egul

ar e

Blas

ts!

Emai

l que

stio

ns t

o in

fo@

gsny

penn

.org

Cook

ie

Conv

enti

onCh

eck

our

web

site

for

mor

e de

tails

!

DO

C o

pen

s fo

rgi

rls

to s

et u

p

thei

r on

line

site

! Em

ai fu

ncti

on

star

ts 1/

13

Sund

ayM

onda

yTu

esda

yWed

nesd

ayTh

ursd

ayFr

iday

Satu

rday

12

34

56

78

910

11

1213

1415

1617

18

1920

2122

2324

25

2627

28

Febr

uary

Troo

p In

itia

l co

okie

and

re

war

d or

der

in e

Budd

e by

11

:59p

m

Giv

e G

irls

Goa

l Get

ter

card

s to

con

t.ta

king

ord

ers.

Nat

iona

lG

S Co

okie

Wee

kend

Nat

iona

lG

S Co

okie

Wee

kend

eBud

de B

ooth

Sch

edul

er o

pens

at

7pm

on

1/18

, 1/2

1 an

d 1/

24!

Chec

k ou

t pa

ge 3

0 an

d up

com

ing

eBla

sts

for

mor

e in

form

atio

n!

43

Sund

ayM

onda

yTu

esda

yWed

nesd

ayTh

ursd

ayFr

iday

Satu

rday

12

34

56

78

910

11

1213

1415

1617

18

1920

2122

2324

25

2627

2829

3031

Troo

p Fi

nal

rew

ard

orde

r in

eBu

dde

by

11:5

9pm

ACH

PU

LL50

% o

f IN

TIA

L O

RDER

See

page

33

for

mor

e in

fo

COO

KIE

PRO

GRA

M

END

S!!

And

last

day

of

Boot

h Sa

les!

Last

day

to

stop

50%

Init

ial

Ord

er A

CH P

ULL

. Se

e pa

ge 3

3 fo

r m

ore

info

Star

t as

sign

ing

cook

ies

to y

our

Gir

ls in

eBu

dde!

Init

ial O

rder

Coo

kie

Del

iver

y W

eek

2/27

-3/4

Chec

k w

ith

your

SU

CC a

nd C

ounc

il eB

last

s fo

r sp

ecifi

c pi

ck-u

p/de

liver

y in

form

atio

n!

Coun

cil

Spon

sore

dBo

oth

Sale

s St

art!

Sund

ayM

onda

yTu

esda

yWed

nesd

ayTh

ursd

ayFr

iday

Satu

rday

1

23

45

67

8

910

1112

1314

15

1617

1819

2021

22

2324

2526

2728

29

April

FIN

AL

ACH

PU

LL F

OR

REM

AIN

ING

COO

KIE

BALA

NCE

Last

day

to

stop

FI

NA

L A

CH P

ULL

. Se

e pa

ge 3

3 fo

r m

ore

info

Mar

ch

5 6

STEP 1. cOOkie BaSics

The Girl Scout Promise On my honor, I will try: To serve God and my country, To help people at all times, And to live by the Girl Scout Law

The Girl Scout Law I will do my best to be honest and fair friendly and helpful, considerate and caring, courageous and strong, and responsible for what I say and do, and to respect myself and others, respect authority, use resources wisely make the world a better place, and be a sister to every Girl Scout.

Who Can Participate in the Cookie Program?Any girl in grades K-12, registered with NYPENN for the 2017 Membership Year is eligible to participate. A signed permission slip is also required for her to participate. Any adult, registered/appointed with NYPENN for the 2017 Membership Year is eligi-ble to participate as a volunteer. Read, sign & return the Cook-ie Program TCM/Leader Agreement , Booth Agreement, along with a signed copy of the 2017 Cookie Program Payment Policy Agreement (if applicable) to your Service Unit Cookie Coordina-tor (SUCC) before the start of the program.

What Does it Take to be a Troop Cookie Manager?A successful TCM must be:• A registered member of NYPENN for 2017, along with a current background check, etc.• Open to ask for help when needed • Organized• Enthusiastic• Patient

What Does a Troop Cookie Manager Need?A successful TCM needs:• Regular access to computer with internet to login to eBudde. Most smart phones can also access eBudde as well.• Regular access to a working email address to collect up-to-the-minute Cookie Program information• Current troop bank account

TCM Learning OpportunitiesStarting in December 2016, TCM can view 10-12 minute long YouTube training videos at their convenience! Visit www.gsn-ypenn.org/cookies for links to the videos!

Look for these video links:•How To Get Started in eBudde•How To Use Digital Order Card (DOC)•How To Place A Pending Cookie Order•How To Assign Cookies To Girls

Check out www.littlebrownie.com for many more videos and learning

opportunities for a GREAT Cookie Season!

7 8

First-Aid & After Hour EmergenciesFollow the guidelines and procedures as established by

SafetyCheckpoints & NYPENN. Call 1(800)943.4414 and follow the instructions!

A staff member will contact you ASAP!!! COOKIE SHORTAGES/ISSUES? PLEASE CONTACT

NYPENN DURING NORMAL BUSINESS HOURS!

Where Can I Find More Helpful Information?www.gsnypenn.org/cookies Girl Scouts of NYPENN Path-ways, Inc. website. You will find links to LBB website and eBudde. Also, you will be able to download/print important cookie sales forms and paperwork.www.littlebrownie.com Little Brownie Bakers websitehttps://ebudde.littlebrownie.com troop website for ordering cookies and rewardswww.girlscouts.org/cookies watch fun videos, safety check-points and more from GSUSA! www.girlscoutcookies.org complete list of all local booths in your areablog.littlebrownie.com Exciting goal setting games and crafts for Girls to set goals!

Who Can I Contact for More Help?If you need help with anything related to cookies, please contact your SU Cookie Coordinator (SUCC). They are available to help you with all aspects of the cookie program.

My SUCC is: Their email:

Their phone #: ( )

You can always email [email protected] and someone from NYPENN will return your email as soon as possible.

Additionally, contact NYPENN’s Customer Care (800)943.4414 and someone will be able to assist you during normal business hours!

9 10

How the Cookie Crumbles100% of the proceeds from the Cookie Program, after payment to Little Brownie Bakers, stay within NYPENN to help support Girl Scouting in NYPENN Pathways!

Cookie Money Distribution (at $4.00 per box)

$0.14 Girl Reward Program Patches, rewards, Cookie Dough, etc. $0.58 to $0.73 Troop Proceeds Directly supports Troop activities$1.02 Little Brownie Bakers* Cost of the cookies *the cost to LBB for GF Toffee Tastics and S’mores are $2.25/box$2.11 Membership, Program & Volunteer Services & Troop Bonus Provides funds for program events and support services, adult recruitment & trainings and maintenance of council properties.

NYPENN’s Sales GoalEvery girl should be given an equal opportunity to experience the power of the Cookie Program. Our goal is to have 100% Girl participation.

For the 2016 Cookie Program, NYPENN successfully achieved a final PGA of 159! By the end of the 2017 season, NYPENN has a final selling PGA goal of 165 boxes. That means that of all the girls that are selling, we would like to have a Per Girl Average (PGA) of 165 boxes We can make it!

Together, we can do anything!

What is This Year’s Program Theme?For 100 years, girls have built skills and success, built friend-ships and dreams. Let’s build this Girl Scout Cookie season big-ger than ever - because there’s nothing that can’t be Built By Girls!

This year’s campaign theme invites all Girl Scouts and volunteers to celebrate the hard work and ingenuity of girls, and to build something great with cookies, friendships and fun.

How Much is a Box of Girl Scout Cookies??Girl Scout Thin Mints, Samoas, Trefoils, Tagalongs, Do-Si-Dos and Savannah Smiles are $4.00 a box. Girl Scout Gluten Free Toffee-Tastics and this year’s newest cookie, S’mores are $5.00 a box. All prices are clearly listed on the Girl order card.

The Cookie Program is not a prepaid sale. GS Cookies are paid for at the time of delivery to the customer. The price of a box of cookies cannot be altered in any way for any reason. Cookie prices can be found on every order card!

Remember: GS Cookies CANNOT be sold on

eBay, Craigslist or any other similar site.

Girls can email customers through the Digital Order Card (DOC) inviting them to purchase cookies that are shipped directly to the cus-tomer! Girls will still receive credit for their sale towards rewards and the troop will earn pro-ceeds! See pages 21-22 for more information!

1211

Step 2. eXciTE & eNcOURage YouR GiRLs

5 Skills for GirlsWhat are your hopes for your Girl Scout? Certainly, you want her to make good decisions. Know how to manage money, and how to set and reach goals, like attending college. The Girl Scout Cook-ie Program helps her succeed today and prepares her for future success. There’s a good reason it’s a beloved family tradition.

1. Goal Setting: Your Girl Scout sets cookie sales goals indi-vidually and with her team, creates a plan to reach them, and develops cooperation and team building skills along the way!

2.Decision Making: Your Girl Scout helps decide how her team will spend their cookie money, furthering her critical think-ing and problem solving skills that will help her in many aspects of her life.

3.Money Management: Your Girl Scout takes cookie orders, handles customers’ money and gains valuable and pratical life skills around financial literacy.

4. People Skills: Your Girl Scout learns how to talk to, lis-ten to and work with all kinds of people while selling cook-ies. These experiences help her develop healthy relationships and conflict resolution skills she can use throughout her life.

5. Business Ethics: Your Girl Scout is honest and responsible at every step of the cookie sale. Her business ethics here rein-force the positive values she is developing as a Girl Scout!

Meet our Newest Cookie!Inspired by campfire adventures, the new Girl Scout S’mores are a time-honored campfire treat! Girl Scout S’mores are crunchy graham sandwich cookies with a unique layering of creamy chocolate and marshmallowy filling. Each cookie features a beautifully embossed image of one of the five Girls’ Choice Out-door Badges, custom-designed exclusively for Girl Scouts.

The tradition of making and enjoying s’mores in the outdoors was popularized by Girl Scouts as early as the 1920s. Rich with Girl Scouting history, Girl Scout S’mores are also a great cookie to lead the way into the future. We created these s’more-inspired cookies in response to popular consumer trends.

Get ready for S’more fun!This cookie season will mark 100 years of Girl Scouts selling cookies. Be sure to check in often at www.littlebrownie.com for the latest news and frequently asked questions about Girl Scout S’mores and all of our delicious cookies during this special an-niversary year.

This specialty-ingredient, S’mores-inspired cookie was created with emerging consumer preferences in mind. •Made with Natural Flavors •Made with Cane Sugar •No Artificial Colors •No High-Fructose Corn Syrup •No Preservatives •No Partially Hydrogenated Oils •Responsibly-Sourced Ingredients •Celebrating the Outdoor Adventures of Girl Scouting!$5.00 a box!13 14

Troop Bonus Time!Initial Order (I/O) Bonus:

Troops that achieve 165+ selling PGA by the Initial Order (I/O) submit on Thurs-day 2/9 will earn a $35 bonus for their Troop account! Plus....2 Vintage Cook-ie Trays for the TCM & Troop Leader!

See the Girl I/O Rewards on page 24I/O bonus still eligible to Opt- Out Troops

Troop Final Reward BonusWhat is better than one Troop Final Reward Bonus?? How about two Troop Final Reward Bonuses!!!!

Troops that have a final Selling PGA 225+ can earn the Owl Anni-versary T-Shirt along with 2 T-Shirts for the Troop Leader & TCM!

Back by popular demand! Troops that achieve a final Selling PGA 250+ by Monday 3/27 will earn Enchanted Forest Water Safari tickets for ALL SELLING Girls in the troop and 2 Troop Adult Girl Scouts! Tickets will be mailed to the Troop Leader in May/June!

Post I/O bonus still eligible to Opt-Out Troops

How is the Per Girl Average (PGA) Calculated?PGA is based on the average sale of girls SELLING in the troop. Not girls registered. eBudde is already set up to calculate your troop’s PGA automatically. As your troop increases their inven-tory by adding cookies from a cupboard or transferring from an-other troop, it will adjust the PGA. The Sales Report from eBudde provides a PGA breakdown for your Troop. Check it often!

Proceed Levels!Troop earnings are based upon the PGA which is computed by taking the total number of boxes sold divided by the total num-ber of girls selling. Based upon a troop’s Girls Selling PGA, the troop can earn: 1-164 PGA = $0.58 per box 165-224 PGA = $0.63 per box 225+ PGA = $0.68 per box

Older Girl Opt-Out (C/S/A Only)Registered C/S/A Troops have an opportunity to earn an addi-tional $0.05 per box for their troop with the Older Girl Opt-Out option. The troop must achieve minimum 160 PGA by 3/27. Girls within Opt-Out troops will only earn Initial Rewards, Patches, Cookie Dough and Troop Bonuses. C/S/A Troops that enroll will have to unanimously agree to not receive rewards. The Opt-Out form (found online) must be completed by the girl & her parent/guardian and returned to the Cicero Service Center by Friday 2/3. Qualifiying C/S/A troops will earn: 160-164 PGA = $0.63 per box 165-224 PGA = $0.68 per box 225+ PGA = $0.73 per box

After the signed forms are received, periodic emails will be sent to the TCM with the troop’s status for opt out. If C/S/A troop qualifies, the additional proceeds will be adjusted to the Sales Report in eBudde at the end of the program!

15 16

with Earned Patches

Need S’More Cookie Patches??Additional cookie patches (and pin) are for sale in our Girl Scout Boutiques. Call 800.943.4414 to place your order!

Booth SalesGirls earn by

participating in a booth sale

Volunteer For that special volunteer that

helped with the Cookie Program!

Goal GetterAny girl that sets

a sales goal & reaches/exceeds it would be eligible

for this patch.

2017 Cookie Program Activity Pin

Girls that follow GSUSA guidelines,

can earn the 2017 pin! Visit our website for more!

Cookie Techie Girls that sell at least 25+ boxes through the Digital Order Card (DOC) will earn the Cookie Techie patch!

Council Gift of Caring (CGOC)Any girl that sells 25+ boxes for the CGOC program will earn this year’s CGOC patch!

Girl Inspired RewardsImages of all the items can be found on the girl order card. Reward lev-els range from 25+ boxes to 1500+ boxes. Rewards will be mailed to your SUCC in May (except for items earned at 750+, they will be mailed to each eligible girl around the same time). All rewards are cu-mulative including Cookie Dough (if selected). Girls that reach the 1500 level will not receive rewards prior to that level, except for patches and Afternoon with CEO at 1200 level.

Cookie Dough CertificatesStarting at the 250+ box level, girls can choose to earn $15 Cook-ie Dough Certificate. The max value a girl can earn is $50! Cook-ie Dough Certificates will become available to download/print through eBudde in May (Click REWARDS tab and then click PRINT for Certificates). Please note they can only be viewed ONCE, so be sure to save the document first for future reference!

250+ $15 Cookie Dough Certificate*350+ $15 Cookie Dough Certificate*500+ $20 Cookie Dough Certificate*

*Cookie Dough is an or option. Girls must choose it to earn it. For more details, check out the order card!

How Can my Girls use their Cookie Dough? o NYPENN resident camp o Girl program fees which NYPENN accepts registration o Any of NYPENN’S retail boutiques or camp trading posts!

Cookie Dough will expire Friday, December 15, 2017Cookie Dough cannot be used towards

earned awards, membership fees or camp deposits. Cookie Dough is not transferable.

National GS Cookie Weekend

(NGSCW)Troops that work

together going door to door taking orders

during NGSCW Feb 24-26, can earn this patch.

Step 3. HosT a GirL aNd pAreNT mEEtiNg

It is extremely important to share the importance of the Cookie Program with the parent/guardians of your Girl Scouts. Not only does it inform them of your Troop’s goals and plans, but it will increase involvement in the troop! Here are a few suggested topics for a parent meeting!

Items to Cover at the MeetingGOAL SETTING - work with your girls to see what they’d like to achieve for this season. Maybe it is a trip or maybe they would like to all go to camp! Ask them!

PROGRAM DATES - with the help of the calendar on pages 3-6, share the information with your parents so they are aware of program deadlines! Especially when orders and payments are due!

PARENT EXPECTATIONS - what does your troop need help with? Do you need help sorting and picking up cookies? Do you need more troop helpers? This is a great way to communicate that with your parents.

PERMISSION SLIPS - every single girl must have a signed per-mission slip before they can receive their order card. If a girl has a dual household, please have each household sign a permis-sion slip. This meeting would be a great time to get signatures on the slips!

DIGITAL ORDER CARD - also known as DOC, is an easy and fun way for girls to reach customers and ask them for their sup-port in the Cookie Program! Encourage your girls to participate with the help of their parent/guardian! See pages 21-22 for more information!

S’more Ideas!

19 20

How Does the DOC Work?Any GS registered with NYPENN for the 2017 Membership Year is eligible to participate. Participating girls MUST have a valid parent email address included in her Girl registration.

Parents will receive an email from “Girl Scout Cookie Program,” with the subject line: Ready. Set. Register for Digital Cookie. This e-mail will provide a link & instructions on how to ac-cess the system and start-up their Girl Scouts account. Be sure they check their junk mail and/or promotions folder.

Orders placed through DOC will be paid for online. All orders and payments flow directly into the eBudde system! No addi-tional paperwork!

It’s quick & easy. Encourage your Girls to participate!Girls will set-up their site, send out emails and

watch the sales come in!

TroubleshootingRemind parents to keep their eyes open for a “Girl Scout Cookie Program” email. If parents do not receive an email, be sure to have them contact [email protected] for assistance.

Having issues with the DOC site? Click the HELP button to con-nect with Customer Service through an online chat!

What is the Digital Order Card (DOC)?The DOC is an excellent way for Girls to take their Cookie Program to the next level! The DOC allows Girls to email friends and family asking them to purchase GS Cookies online. Customers will have the convenience of paying for the cookies online and the cookies will ship directly to the customer within days!

The DOC allows a Girl Scout to create her own Digital Cookie site, send marketing emails to customers and take online orders with a credit card.

Each girl can customize her page with a photo or video, plus information about her goals and what her troop will do with the proceeds from the program.

In addition to enhancing the traditional Five Skills that Girl Scouts promote throughout the Cookie Program, the DOC allows a girl to track her sales with a real-time dashboard and analyze sales.

DOC Opens January 13

DOC Closes March 26

Girls that sell 25+ boxes through the DOC will earn the 2017 Cookie Techie Patch

21 22

Step 4. TiME tO PlaCe aN iNiTiAL OrDEr!!!

How to Submit your Initial Cookie Order (I/O)Prior to the I/O Submit on Thursday, February 9 at 11:59pm, be sure to review the list of your girls under the Girls Tab in eBudde. Please email [email protected] if you notice any girls not listed within your troop. Once you have checked the Girls Tab for accuracy, you can start entering their I/O into eBudde! Follow these easy steps for an easy I/O Submit!!!

1. Collect Girl’s order cards. Girls can continue to sell and take orders. Be sure to give them back their order card, a new order card or hand them a Goal Getter card once your troop submits their order.2. Click the INITIAL ORDER tab. 3. Click on a Girl’s name. At the bottom of the screen, boxes will open up. Fill in the quantity by specific variety that she sold. 4. Click OK on the right side of the screen when you are done. 5. Click SAVE. Move on to the next girl until all the orders for girls are entered! All varieties will be rounded up to full cases for the I/O.

*NOTE: Need to order Council Gift of Caring (CGOC) and/or Troop Gift of Caring (TGOC) cookies? Please reference page 27.

Need Cookies for your Booth Sales?Troops can order Booth Sale cookies at the same time they or-der their I/O cookies for their Girls! These additional cookies will arrive with the Girl’s I/O the week of February 28.

Click the BOOTH row. Again, at the bottom of the screen, boxes will open up. Fill in the quantity by specific variety you would like to order in addition to the Girl’s orders. Click OK on the right side of the screen when you are done. Click SAVE. Remember, you can always get more cookies if needed at the cookie cup-boards after delivery.

Check out www.gsnypenn.org/cookies for a helpful Booth Sale Calculator to assist in how many cookies to order!

How to Submit your Initial Order RewardsEven if you have girls that do not qualify for the I/ORewards, your troop’s reward order must be submitted. After you submit your Ini-tial Cookie Order, you can go ahead to submit for the I/O rewards!

•Click the REWARDS tab. •Click FILL OUT for INITIAL Rewards. It will list every girl in your troop and how many recognitions she earned (if applicable). Scroll down and eBudde will give you a total of items ordered for your troop (if applicable). •Click the orange SUBMIT INCENTIVE ORDER button. That’s it!

The I/O rewards should arrive the same week the cookies arrive, between 2/28-3/4. Your SUCC will let you know! Be sure to get them to your girls as soon as possible so they can enjoy them!!

DO NOT OVER ORDER COOKIES! YOU CANNOT RETURN THEM ONCE YOU ORDER THEM!

YOU CAN ALWAYS GET MORE IF YOU NEED THEM!

Girls that sell 130+ boxes during the I/O will earn the 100 Years Patch Pin!

Girls that sell 165+ boxes during the I/O will earn the Wise Owl Pillow!

23 24

Work with your SUCC to fill in the following:

Who Do We Contact For Delivery Info?

What Registered Troop Volunteer(s) will Pick up the Cookies?

Where Does my Troop get Cookies?

When do the Cookies Arrive?

Anything Else?

Step 5. TiME tO pICk up YouR cOOkies!!!

Initial Order Deliveries and Pick UpsCookies will be delivered starting the week of February 28. There are three different ways cookies will be received/delivered de-pending on which service unit your troop is associated with. o Warehouse pick-ups o Cookie Drops o Service Unit DeliveriesYour SUCC will inform your troop where/what time/day your troop will receive their cookies! Stay tuned for more!

Cookie Problems?Check your orders for correct counts and potential damages. You will have 48 hours to report all overages/shortages/damag-es. Please email [email protected] if you need a replacement or need an adjustment on your bill.

Any unreported overages/shortages/damages from Inital Order will not be adjusted to

your bill after Monday, March 6!

Product ComplaintsIf you have a customer that is unhappy with their box of cook-ies, please offer them a replacement or refund. Or bring the empty box to your nearest Service Center for a replacement or NYPENN staff will adjust your bill. Customers can also contact Little Brownie Bakers directly by calling 1.800.962.1718.

Do not discuss complaints with the media. Direct all media related questions to

[email protected]

25 26

Selling TipsVideos to Excite your Girl Scouts!

For new Girl Scouts and/or volunteers, the Cookie Rookie video reviews the basics of the Program. Experienced Girl Scouts and/or volunteers, check out the Cookie Captain video to find ways to mentor a Cookie Rookie!

Hold a Family Meeting Before the Program StartsInvite the families of your GS to a Cookie Meeting. Hand out an agenda. Be sure to include (see page 19): o Important Cookie Program dates o Troop goals o 5 Skills for Girls (see page 13) o List places where help is needed (i.e. booth sales, cookie distribution, etc.)

Utilize Pinterest for Creative Ideas. Visit Little Brownie Bakers (pinterest.com/lbbakers ) on Pinter-est & re-pin content created.

Make the Most of your Cookie Booths•Sell in bundles - print recipe cards from www.littlebrownie.com and attach them to the corresponding variety. Encourage customers to buy a box for the recipe and a box to enjoy while they make it!•If you can’t eat them, treat them! If customers do not eat GS cookies, encourage them to support the CGOC (page 27).•Share your goals through colorful posters, table tents & busi-ness cards. Customers love to hear what girls are doing with their troop proceeds

Create Personalized Business CardsWhile going Door to Door, suggest to your Girls to leave business cards on doors if no one is home. Be sure to leave an adult’s name and number. Not a Girl’s!

Say ‘Thank You’When delivering cookies, have your Girls include Thank You notes with the order. Also include an adult’s contact informa-tion in case the customer would like more before the sale ends!

Step 6. hOw tO SeLL MoRE cOOkies & ReaCH GoALs!

Council Gift of Caring (CGOC) Making a World of difference..... One Cookie Package at a Time!For many years, Girl Scouts across the coun-try have used Girl Scout Cookies to show their appreciation for men and women in uniform or to support those in need. Girls choose an organization they want to benefit and give customers the opportunity to purchase cook-ies as a donation.

For various reasons, some customers do not want to buy cookies for themselves. With the Council Gift of Caring, they have a chance to give to others while supporting Girl Scouting at the same time.

Troop Gift of Caring (TGOC)Troops can still participate in their own GOC program, known as TGOC even if they support the CGOC. Boxes collected for TGOC must be delivered/mailed by the troop. Cookies cannot be shipped to military bases with active Girl Scout troops. Fun patches are available for sale in our Boutiques for Troop Gift of Caring.

*NOTE: if your troop is participating in the CGOC be sure to place your Girl’s CGOC cookies in the first column in eBudde, CGOC. It is to the left of the SvSm column. TGOC orders can be added to the TGOC column to the right of the TOFF column.

Girls that sell 25+ CGOC boxes will earn the 2017 Gift of Caring Patch!

Girls that sell 15+ CGOC boxes will earn the Owl Charm Dangler

27

Booth Sale Rules and RegulationsTCM/Leader must sign and return the Booth Sales Rules & Regulations agreement by Friday, January 13 to SUCC.

Girl Scout Booth Sales RatiosThe Booth Sale Rules & Regulations breakdown the Girl:Registered Adult ratios for all GS age levels. These ra-tios provide the appropriate girl coverage to ensure adequate supervision of girls, cookies, money, etc. during a booth sale. •Daisy Troops: 1 Daisy to 1 Registered Adult. Max 3 Girls & 3 Registered Adults at a time.•Brownie level and Up: 4 GS to 2 Registered Adults at a time.

SU/Troop Booths in eBuddeIf your troop has an individual booth location (i.e. partner-ing with a small business in your area), troops MUST add that booth location to eBudde 48 hours prior to the start of the booth. • Login to eBudde• Click the BOOTH SITE tab on top navigation bar• Click on MY SALES• Click on the ADD A LOCATION and fill in the blanks!

Only sites approved by your SUCC are permitted.

Credit Cards at Booth Sales!There are many inexpensive devices on the market that will make it easier for troops to collect funds at a booth sale. Such as: Pay Anywhere, Square Card, Spark Pay, etc. If a troop de-cides to use such a device, it will be up to the troop to set up the program through their troop bank account. Research from other GS councils offering this option to troops and LBB shows the financial benefits of offering a credit card to cus-tomers outweighs the fees that go along with that.

29 30

eBudde Booth Scheduler for NYPENN Sponsored Booths

Troops will have several opportunities to sign up for council booth locations. During each time, troops will be able to sign up for ONE council booth. Each sign up starts at 7pm. The sign up dates are:

Wednesday 1/18 Saturday 1/21 Tuesday 1/24

How to Sign-up for a Booth Location in eBudde:• Click BOOTH SITE tab on top navigation bar• Click on LOCATION (i.e. Wal-Mart) & then CITY (i.e. Ithaca)• Click on the DATE desired• If a time slot is full, you will see CLAIMED in that slot. If a time slot is open, click on the available time and your troop number will populate the box. Be sure to click on SUBMIT to reserve your slot!• If all times are taken, go to the next date desired and con-tinue on until an open slot is selected. Locations written in green have openings available.

After securing your time(s) and location(s), click on CURRENT SIGNUPS to see your location!

Recommendation: print and bring your troop’s signup sheet to each booth sale.

Remember: Troops can order additional cookies for their booth sales when they submit their Initial Order in eBudde by Thursday 2/9 at 11:59pm. Do not over order. You can always get more cookies!

Too Many Cookies?Communication is key when it comes to cookies! If your troop has too many cookies, be sure to let your SUCC know ASAP!!! Your SUCC will be able to find a troop in your service unit that may need what you have too many of!

If your troop does not sell/transfer cookies by 3/27/17your troop is responsible to pay for them.

NYPENN does not accept RETURNS! Once cookies go out to troops, they cannot be returned!!! Try additional Cookie Booths, Door2Door selling or support a Gift of Caring (GOC) program! Be sure to keep your SUCC informed throughout the sale. Our goal is for troops to have no cookies left unsold.

31 32

Step 7. hOw tO gET MoRE cOOkies???

Need More Cookies?Before you place an order with one of our 20+ convenient cup-board locations, please communicate your cookie needs with your SUCC. They might know of a troop in your SU that has just what you are looking for!

Visit www.gsnypenn.org/cookies for specific cupboard locations and hours of operation!

Pending Cupboard Orders With the help of eBudde, TCM can place pending cookie order for cases at any of our council cupboard locations. Pending or-ders will allow TCM to select from our cupboard locations, can choose which varieties they need (full cases only), and can select the date/time of pick up that fits within their schedule (based on the hours of operation of that specific cupboard). Be sure to add your contact information if the cupboard manager has any questions!

NEW - orders not picked up by the scheduled date/time will be canceled by the following monday at the discression of the cup-board manager. Cookies can be reordered at any time during the program. By canceling orders not picked up, it will allow the inventory to be released to troops that may need them.

NYPENN Check Policy• All checks accepted by the troop must be made payable to: Girl Scout Troop #XXXXX (ex: Troop 10999)• All checks MUST have the following information: • Name and address printed on the check • Phone number (with area code) printed or written on the check •Driver’s license number printed or written on the check• In the event a check bounces in the troop account, NYPENN will reimburse the troop for the face value of the bounced check IF and ONLY IF ALL of the above information is on the check!• NO STARTER CHECKS ACCEPTED!

Parent Collection PolicyDO NOT PAY FOR A PARENT COLLECTION

WITH TROOP PROCEEDS!

Girls and their Troop work very hard during the Cookie Pro-gram. Funds that are earned belong to the troop and should be available for Girls to utilize. If a Parent/Guardian does not pay for their portion of the Cookies, the Girl should not be effected. Parents go into collection, not Girls.

If you do not receive payment from a parent (full or partial), fill out a Parent Collection Form from our website and mail in, along with a copy of the signed Parent Permission Slip & copies of signed cookie receipts.

Please send to:GSNYPENN, Attn: Product Sales Department

8170 Thompson Road, Cicero, New York 13039

All documentation must be submitted by 4/13Only Parent Collections with signed permission slips

and signed cookie receipts will be accepted!!

Step 8. ReSPonSiblE MoNey ManAGeMent

Payment PolicyThe Troop is responsible for depositing all monies into the Troop account. Reference Volunteer Essentials for additional in-formation on Troop bank accounts. ACH transactions may take 3-5 business days to clear your account once initiated. NYPENN requires a signed Payment Policy on file with accurate account and signer information. If any information changes (account # or signer) or if you are a new troop, a Payment Policy MUST be completed! Check with your SUCC for more information!

ACH Debit ScheduleThursday, March 16, 2017 o 50% of Initial Order payment o Email [email protected] by Monday, March 13 if not able to make payment, otherwise 50% of Initial Order payment will be transferred on 3/16. o Troops are REQUIRED to mail in a check payment in the event of an ACH stop or Non-Sufficient Funds (NSF)

Thursday, April 6, 2017 o Final debit - remainder of balance owed o Email [email protected] Monday, April 3 if not able to make full payment or if parent collection is involved. Otherwise the remainder of balance owed will be transferred on 4/6. o Troops are REQUIRED to mail in a check payment in the event of an ACH stop or Non-Sufficient Funds (NSF)

33 34

Step 9. cLoSinG oUt ThE ProGRam

How to Assign Cookies and Submit your Final Reward Order

In order for girls to receive rewards for their total cookie sales, cookie sales must be added to each Girl through eBudde. This is required and must be submitted prior to 11:59pm on Monday, March 27, 2017.

Click on Girl Order TabClick on a Girl’s nameClick Add Trans. Select the appropriate column, type the num-ber of boxes sold.Click OKClick Save. Repeat as needed, until all the cookies in your inven-tory are assigned to Girls. eBudde will not allow you to assign more cookies than available in your inventory (DIFFERENCE row - should be all zeros!).

To order the rewards for your girls:Click on Reward tab and click FILL OUT for FINAL Rewards. It will list every Girl in your troop and how many recognitions she earned (if applicable). If you see a Girl with a red warning size/catalog selection needed, click her name and select her tee size and/or the reward she would like. Once that is done, scroll down & click SUBMIT for that Girl. Repeat till all red warnings are green!

When that is done, click the orange SUBMIT INCENTIVE ORDER button. That’s it!

If a reward is not selected for a girl in eBudde, she will receive the default item listed in eBudde.

Please be sure to select the item she earned and select it in eBudde!

Step 10. CeLeBratE yOUR AcHieVeMenTS!

You and Your Troop Worked Hard, Let’s Celebrate!

The Cookie Program is a team effort between the Girls, vol-unteers and families! Encourage your girls to send thank you notes to the adults, organizations and customers that made the program possible! And, send thank you cards back to your Girls!

Your SUCC will contact you when the rewards arrive in May. It is very important to hand them out to your Girls as soon as pos-sible! Set up a pizza party or another celebratory event to hand them out!

Talk to your Girls to get their feedback regarding the Program! See what worked during this season and what you can improve on for next season!

If your troop earned the Troop Bonus Rewards, work together to set up a time to utilize your Enchanted Forest Water Safari tickets as a group!

We love to hear from our troops! Send pictures to [email protected] or

post them to our Facebook page!

35 36

o o o

Here are Some AMAZING Experiences to use Troop Proceeds on!

Start Planning with your Girls!!

TRIP TO SAVANNAH SET FOR THE SUMMER OF 2017! Experience the Southern charm of Savannah! Discover hidden gardens and plantations, vist the Girl Scout’s First Headquarters, Juliette Gordon Low’s birthplace, take a dolphin cruise and much more!

TRIP TO BELIZE – JULY 2018! A tropical paradise with miles of shimmering blue Caribbean coast-line and lush jungle canopies, Be-lize is bursting with diverse wild-life and a sense of adventure. See native jungle animals up close on multiple nature hikes, whiz through the treetops on a zip-line,

and snorkel in the crystal clear waters of the Caribbean. Ancient ruins, cave tubing, and a riverboat cruise ensure this will be an adventure your girls will never forget.

LONDON TO LUCERNE - JULY 2019 Three European cities. Two WAGGGS Centres. One amazing tour. Girl Scouts will experience the best of both worlds as incredible adventures take them through the bustling streets of London, Paris, and high up into the Swiss Alps. At Our Chalet and Pax Lodge, we’ll arrange for girls to have special pinning ceremonies - making their visits forever memorable and meaningful.

LOOKING FOR MORE INFORMATION ON THESE TRIPS? EMAIL [email protected]! 38