2017 Conference Volunteer Manual · (or Search for “ Hillsong UK Volunteers” on Facebook) MAPS:...
Transcript of 2017 Conference Volunteer Manual · (or Search for “ Hillsong UK Volunteers” on Facebook) MAPS:...
Sections:
WEBSITE & SOCIAL MEDIA
MAPSMAPS
DELEGATE INFORMATION
SCHEDULE & ON-THE-DAY
VENUE INFORMATION
TEAM INFORMATION
KIDS, YOUNG & FREE
Website & Social Media:
This manual is just a quick guide with the key bits of information
that you will need.that you will need.
For more comprehensive information, you can visit the
Volunteer website at:
www.hillsong.co.uk/volunteer
Follow us on Facebook for regular updates:
https://www.fb.com/HillsongUKvolunteers/
(or Search for “Hillsong UK Volunteers” on Facebook)
MAPS: Overview
- Box office
- Resource- Resource
- Kidsong and Y&F
- Interpretations
- Team
entrance/access
points
MAPS: Concourse Map (level 1 & 4)
All New Foyers!! �- Coffee Lounge & Food Options- Coffee Lounge & Food Options
- Resource
- Registrations/Groups
- Spheres
- Interpretations
- Network
- Compassion
- College- College
- Social Justice
- Team Box
- European Teams
MAPS: Suite Level
Who’s in the Suites…
LEVEL 2:
- TLC
- Community Partners
- Groups
LEVEL 3:
- Families
ACCESS: DelegatesGREEN – FIXED SEATING (GUEST, NETWORK, INTERPRETATIONS, 40+ GROUPS)
BLUE – ROTATION 1
GOLD – ROTATION 2 ORANGE – SUITE ALLOCATION (FAMILIES WITH UNDER 1s AND CUBBY KIDS, TLC, COMMUNITY ORANGE – SUITE ALLOCATION (FAMILIES WITH UNDER 1s AND CUBBY KIDS, TLC, COMMUNITY
PARTNERS)
RED – YOUNG & FREE (YOUTH DELEGATES)
YELLOW – KIDS (QUADRANT)
NIGHTS – E-Tickets
**See seating rotation for entrance details
ACCESS: DelegatesBOX OFFICE: Open from 12pm - For all Adult & Y&F Delegates
Wristband replacements cost £25
INTERPRETATION:Headset Pick up from 12pm outside Main Entrance on the RIGHT
Delegate Wristband from Box Office, additional Country wristband when
picking up headset.picking up headset.
TLC: Meeting Point and entrance through LEFT side ENTRANCE B, straight
up to suites using Lift.
Identify by TLC Lanyards (Suite, Wheelchair, Team)
FAMILIES: Entrance B left hand side to Suite Level 3
Families team will communicate specific suite allocation
Orange wristband
GROUPS: Using Entrance B. Under 35 are part of seating rotations, 35+ in
Suites, 70+ lower bowl allocated seating. Groups Team at Info Point
General delegate wristband pick up, allocated seating GREEN wristbands.
NETWORK: Meeting Point and entrance through LEFT side ENTRANCE B, seating accessible via AMEX Lounge.
Identify by Network Lanyards (NW Guest, NW Seating, NW Friends)
GUESTS: Entrance through VIP entrance & Network Entrance
Identify by Guest Lanyard and no wristbands (Guest, Guest Seating, Guest Relation Team)
NIGHT DELEGATES:Entrance through Entrance H with e-ticket
SEATING: Delegates
MORNING DAY EVENING
Y&F Upstairs Everyone Downstairs Y&F Downstairs
1x Seating Rotation
Upstairs
ENTRANCE B – Floor, Lower Bowl and Suite Level | ENTRANCE H – Level 4
SCHEDULE & ON-THE-DAYProgram Info:
- Spheres
- Leadership Session
- Breakouts
FRI 28TH SAT 29TH SUN 30TH
TRUCK LOAD
12pm
**all NON
TRUCK LOAD
4pm
**PLATFORM areas
PRE-CONF SUN
11am- Breakouts
- Lunch/Dinner Options
**all NON
PLATFORM areas
prepped
**PLATFORM areas 11am
1.30pm
4pm
6.30pm
MON 31ST TUES 1ST WED 2ND THURS 3RD FRI 4TH SAT 5TH SUN 6TH
LOAD IN
7.30am
@outside costa
LOAD IN
7.30am
@outside costa
DAY ONE
6.00am
DAY TWO
6.00am
6am: Y&F load-in
DAY THREE
6.00am
SELAH CONF SUNDAY
11am8am START
AM: Production
PM: Requirement,
backstage corridors,
IT, photography
8pm GET OUT
8am START
10am: All Areas
2pm: Team Zone
8pm GET OUT
12pm NW Luncheon
12pm BOX OFFICE
5.30pm DOORS OPEN
7pm Session Begins
12pm GET OUT
9am DOORS OPEN
10am Session Begins
12pm GET OUT
9am DOORS OPEN
10am Session Begins
5pm Y&F load out
**Pack down during
last session
3am GET OUT
11am
1pm
3pm
5pm
7pm
VENUE• DOORS
- Wednesday opening 5.30pm (for 7pm start)
- Thursday & Friday opening 9am (for 10am start)
• KIDS
- No children will be allowed inside the venue before doors open. No children allowed backstage at anytime during the conference.
• SAFE & SOUND / BAGS
- With increased security measures the venue recommend bringing no bags or a small bag no larger than (35cm x 40cm x 19cm).
- Please leave extra time for all bags to be scanned.
- NO LUGGAGE will be allowed in the venue. Venue luggage store available at £10 per bag at CARPARK 1. CARPARK 1.
• FOOD
- No food to be brought through Delegate Entrances except for baby food.
• VERY IMPORTANT FRIENDLY FOOTNOTE ☺☺☺☺
- Speak to your team leader if you have any query not the venue
TEAMS: ACCESS- Wristbands:
Mon-Tues = Daily Wristband
Wed-Fri = Full Time, Wed & Thurs (PINK), Wed &
Fri (YELLOW)Fri (YELLOW)
Backstage = Additional Pass
- Collection:
Mon/Tues: 5pm-8pm
Wed: 6am-5pm
- TEAM ENTRANCE @Quadrant Opening Times:
ACCESS
FOH: Team Zone, Service Yard,
Concourses, Early Access
BACKSTAGE: FOH, plus dressing
room corridors, team corridor, Mon/Tues: 7.30am hold, 8am arena, 8pm close
Wed-Fri: 5.30am hold, 6am Arena, 12am close
Friday Load Out: 7pm close, 7pm – 3am Door A
- Door A access
room corridors, team corridor,
behind stage, production areas
Don’t Forget…
Security - Bag Checks
Luggage Storage (closed mon/tues)
TEAM: INFO
- Team Zone:
The Team Zone will consist of Pack & Prep, Food,
Cafe, Radios, T-shirts, 2018 Registrations and Team Cafe, Radios, T-shirts, 2018 Registrations and Team
Europe. The main Team Briefs and baptisms will also
be held in the Team Zone.
- The Team Zone will be in the Service Yard (access via the
Quadrant)
- Catering: You will need a token for each meal (speak with
you Team Leader)
- T-shirts: You will need a token from Team Leader or from
Team Entrance
- Cloakroom: See the Team Information page at
hillsong.co.uk/volunteer for restrictions.
- Café: There will be a café selling snacks
- Sitting in: Enter through Door B
YOUNG & FREE CREDENTIALS:
- ALL Volunteers : Red & Black Wristband - ALL Volunteers : Red & Black Wristband
- Delegates: Red Wristband
- Other Volunteers: all on an access list.
Overview Timings:Overview Timings:
WEDS:
Bump in 6:00am
SESSION: 14:30pm-16:50pm
THURS:
SESSION: 14:30pm-16:50pm
Bump out: 7:00pm
KIDSONG & FAMILIES KIDSONG
Location: All age groups @ The Quadrant
Passes: Yellow wristband for check-in
& sticker for name, age group & tribe.
*Passes to be sent by Friday 14th
Check-in: 1 hour before each session
Psalm 73:28 “But as for me, it is good to be near God. I have made the Sovereign Lord my
refuge; I will tell of all your deeds.”
Check-in: 1 hour before each session
Pick-up: Within 30mins of session finishing.Fine will apply for late pick-ups!
Parent meet point (inc parents suites):
The Quadrant
NOTE: No Cubby programme in evenings,
All parents allocated a suite for conference.
NOTE: No access to volunteers without
pre-arranged pass. Inc film & TV teams.pre-arranged pass. Inc film & TV teams.
NEARLY AT CAPACITY!
PARENTING SUITES
Location: Suite level 3
Passes: Orange wristband & pre allocated
to a suite.