2016 Lucas Clayton Brief Profile
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www.linkedin.com/lucasclayton www.facebook.com/luke.clayton Skype Live: ljclayton LUCAS CLAYTON ADDING VALUE TO YOUR TEAM Address Surrey Downs, South Australia Phone +61 421 327 441 E-mail [email protected] Web lucasclayton.brandyourself.com EXPERIENCE CONSULTATIVE ACCOUNT DIRECTOR Current 2EXCEL Adelaide Brand ambassador & online client retention advisor, engaged on a consultative level to increase the businesses customer base. COMMUNITY EDUCATION ADVISOR 2015 CAREERS AUSTRALIA GROUP Adelaide Employed as an academic advisor, helping individuals to recognise and achieve their educational goals at both Certificate and Diploma levels, within a culturally diverse, registered training organisation (RTO), across multiple campus locations. • Consistently achieved 90/50 weekly KPI measures. STATE ACCOUNT DIRECTOR 2014 - 2015 ADCORP AUSTRALIA PTY LTD Adelaide State Manager within ‘Australasia’s’ leading locally owned and operated full-service advertising agency, serving as liaison between the client, third party providers and interstate creative, production, and credit departments, overseeing the planning, development and execution of advertising and digital campaigns. • Identified operational inconsistencies within the corporate portfolio, resulting in 100% client retention. • Won back ‘Hub Productions’ previously lost to a competitor, resulting in a $100k national media campaign. • Trained/mentored staff through end-user training, resulting in a 90% improvement in presentation delivery and confidence. • Successfully migrated ‘Colliers International SA’ across to an online booking platform with a 100% compliance rating. SOLUTIONS ARCHITECT | BDM 2011 - 2014 BOYLEN+ Adelaide Customer-focused Solutions Architect employed within the organisations business development channel to determine project scope and functional specifications for online application integration and web based service activation. • Maintained an 80% client retention rate during a corporate takeover of a competitor, increasing total portfolio to 500. MEDIA ACCOUNTS DIRECTOR 2003 - 2011 SENSIS | YELLOW PAGES Adelaide A trained client-facing advertising consultant for print and on-line directory products, providing marketing solutions to small and medium sized business owners wanting to grow and expand their business by reaching their target market(s). • 2009 - ‘Power Travellers’ Incentive Trip Winner (Paris). • 2009 – ‘Excellerator Achiever’ – 124% to budget (2nd). • 2008 – ‘Excellerator Achiever’ – 105% to budget (2nd). • Exceeded QA with a 0.5% error rate and 1.5% claim rate. PAST ROLES Managing Director | Executive Partner | Team Leader Self Employed | Call Centre Consultant | Army Reservist Siebel Integration Analyst | Curriculum Practitioner | Exhibitor Security Centre Control Operator | Volunteer Camp Leader ABOUT ME A creative, entrepreneurially minded individual, capable of nurturing long-lasting relationships with all stakeholders whilst cultivating new opportunities in any market. With an enthusiastic, driven approach to achieve corporate expectations, my versatility enables me to adapt to changing and competitive environments, positively impacting organisational presence, profitability and performance. My skills as a superb customer service advocate, my work ethic and commitment to achieve both personal goals, and corporate results, all add to my strengths. PROFESSIONAL SKILLS CLIENT CENTRIC ORGANISATION TEAM PLAYER BUSINESS DEVELOPMENT MANAGEMENT PERSONAL SKILLS FAMILY CENTRIC PRODUCTIVE CREATIVITY PERSONAL BRAND PEOPLE-ORIENTATED POSITIVE & OPEN TO IDEAS “Luke is a passionate individual capable of driving positive sales results within a highly competitive digital space. He is customer- centric, has a firm understanding of the design and development process, and has demonstrated the ability to extract client wants and needs in order to formulate appropriate online strategies. I have no hesitation recommending Luke to anyone searching for a fearless business developer.” Andrew Puddifoot | Marketing Manager - Digital Solutions | Boylen+
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Transcript of 2016 Lucas Clayton Brief Profile
www.linkedin.com/lucasclayton www.facebook.com/luke.clayton Skype Live: ljclayton
LUCAS CLAYTON ADDING VALUE TO YOUR TEAM
Address Surrey Downs, South Australia Phone +61 421 327 441 E-mail [email protected] Web lucasclayton.brandyourself.com
EXPERIENCE
CONSULTATIVE ACCOUNT DIRECTOR Current 2EXCEL Adelaide Brand ambassador & online client retention advisor, engaged on a consultative level to increase the businesses customer base.
COMMUNITY EDUCATION ADVISOR 2015 CAREERS AUSTRALIA GROUP Adelaide Employed as an academic advisor, helping individuals to recognise and achieve their educational goals at both Certificate and Diploma levels, within a culturally diverse, registered training organisation (RTO), across multiple campus locations. • Consistently achieved 90/50 weekly KPI measures.
STATE ACCOUNT DIRECTOR 2014 - 2015 ADCORP AUSTRALIA PTY LTD Adelaide State Manager within ‘Australasia’s’ leading locally owned and operated full-service advertising agency, serving as liaison between the client, third party providers and interstate creative, production, and credit departments, overseeing the planning, development and execution of advertising and digital campaigns. • Identified operational inconsistencies within the corporate
portfolio, resulting in 100% client retention. • Won back ‘Hub Productions’ previously lost to a competitor,
resulting in a $100k national media campaign. • Trained/mentored staff through end-user training, resulting in
a 90% improvement in presentation delivery and confidence. • Successfully migrated ‘Colliers International SA’ across to an
online booking platform with a 100% compliance rating.
SOLUTIONS ARCHITECT | BDM 2011 - 2014 BOYLEN+ Adelaide Customer-focused Solutions Architect employed within the organisations business development channel to determine project scope and functional specifications for online application integration and web based service activation. • Maintained an 80% client retention rate during a corporate
takeover of a competitor, increasing total portfolio to 500.
MEDIA ACCOUNTS DIRECTOR 2003 - 2011 SENSIS | YELLOW PAGES Adelaide A trained client-facing advertising consultant for print and on-line directory products, providing marketing solutions to small and medium sized business owners wanting to grow and expand their business by reaching their target market(s). • 2009 - ‘Power Travellers’ Incentive Trip Winner (Paris). • 2009 – ‘Excellerator Achiever’ – 124% to budget (2nd). • 2008 – ‘Excellerator Achiever’ – 105% to budget (2nd). • Exceeded QA with a 0.5% error rate and 1.5% claim rate.
PAST ROLES
Managing Director | Executive Partner | Team Leader Self Employed | Call Centre Consultant | Army Reservist
Siebel Integration Analyst | Curriculum Practitioner | Exhibitor Security Centre Control Operator | Volunteer Camp Leader
ABOUT ME
A creative, entrepreneurially minded individual, capable of nurturing long-lasting relationships with all stakeholders whilst cultivating new opportunities in any market. With an enthusiastic, driven approach to achieve corporate expectations, my versatility enables me to adapt to changing and competitive environments, positively impacting organisational presence, profitability and performance. My skills as a superb customer service advocate, my work ethic and commitment to achieve both personal goals, and corporate results, all add to my strengths.
PROFESSIONAL SKILLS
CLIENT CENTRIC ORGANISATION TEAM PLAYER BUSINESS DEVELOPMENT MANAGEMENT
PERSONAL SKILLS
FAMILY CENTRIC PRODUCTIVE CREATIVITY PERSONAL BRAND PEOPLE-ORIENTATED POSITIVE & OPEN TO IDEAS “Luke is a passionate individual capable of driving positive sales results within a highly competitive digital space. He is customer-centric, has a firm understanding of the design and development process, and has demonstrated the ability to extract client wants and needs in order to formulate appropriate online strategies. I have no hesitation recommending Luke to anyone searching for a fearless business developer.”
Andrew Puddifoot | Marketing Manager - Digital Solutions | Boylen+
