2015 daniel howell updated resume
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Transcript of 2015 daniel howell updated resume
Daniel L. Howell Watauga, Texas 76148 - [email protected] (c) 817.925.3879
New Business Development
Client Service Sales and marketing Managed care Employee benefits Consumer driven health
Client management Problem solving Process development Health fair and benefits
presentation Team Building Training
Product promotion Plan analysis Plan improvement
strategy
Experience:Account Manager-Caremark January 2007 to December 2015
Managed a book of mid-sized third party administrator accounts Renewed client confidence for at risk accounts and increase revenue through new account implementations Increased client growth by 80% more members with an active account and increased another by 20%. Managed government retiree drug subsidy programs and eligibility Promoted wellness tools and explain benefit plan options to client members at health and benefit fairs Reported and analyzed client utilization data to monitor accuracy of deductibles and accumulations in benefit
plans Research independent and manufacturer discounts for plan members to minimize individual pharmacy costs Audit and test plans for accuracy and collaborate on projects to improve service to clients
Intake Specialist - Managed Health Network, Inc. June 2001 to December 2006 Provide an assortment of psychological services to existing and new customers/members Define member eligibility and quote benefit options and programs to members who seek to utilize their
plan Qualify, process and route generated referrals Coordinate services between members, human resources and practitioners Improved processes required for screening and capturing initial clinical inpatient inquiries Provide verbal and written communications for claims inquiries Revitalize and manage accounts scheduled for termination Monitored system and process issues to propose modifications to improve service Represent the organization at insurance and benefit functions Achieved continuous customer and management recognition for providing outstanding services
Case Manager - Telecare Corporation 2000 - 2001 Provided counseling and guidance to mild to severe mental health populations Served assigned members in the Tarrant County area under contract with Mental Health Mental
Retardation Monitored clients self-administration of medications Assisted members in obtaining necessary housing based on individual capabilities and competencies Reviewed updated treatment plans for member development in community living Provided socialization through planned activities and events
Education: Bachelors Degree in Behavioral Science - Graduated Hardin Simmons University, May 2000
Hardin Simmons University Abilene, Texas Psychology (1997-2000) Completed Emergency Medical Technician curriculum (July 2003 – September 2003)
Medical Education Systems N. Richland Hills Texas Tarrant County College (general studies) (Fall 2010 )
Training: NASM – Personal training Annual H.I.P.A.A. (Health Insurance Portability and Accountability Act) training T.I.E.R. – Training Information Enrichment Rewards (sales and communication skills & team
building) Franklin-Covey: Achieving your Highest Priorities workshop Financial Planning and budgeting
Systems/Programs: AS400, Microsoft Word, Excel, Power Point, Outlook, Sales Force and proprietary systems
Curricular, Volunteer and Interests: Texas Beef Council/Beef running team – volunteer with athletic event activities
Juvenile Justice Center - activities with youth W.H.O. /C.V.C.C. (Crime Victim Crisis Center) – counseling crime victims
Texas Rehabilitation Commission – tutoring and assisting a physically disabled student