2014 Ochsner Health System Annual Report

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2 14 OCHSNER HEALTH SYSTEM ANNUAL REPORT

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Transcript of 2014 Ochsner Health System Annual Report

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O C H S N E R H E A L T H S Y S T E M

A N N U A L R E P O R T

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Because of the many and rapid advances that are being made daily in

medicine ... it is impossible for a physician to remain stationary.”— A LT O N O C H S N E R , F O U N D E R , O C H S N E R C L I N I C , 1 9 5 7

Vu Vuong, MD, Obstetrics & Gynecology.

Latwunya R. and her son, Montez, Ochsner patients.

Hazem Eissa, MD, Pain Management.

Rosaura C., Ochsner patient.

Leonardo Orejarena, MD, Cardiology.

Wale Sulaiman, MD, Neurosurgery.

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W E L C O M E

This past year at Ochsner has been all about momentum.

With deep roots in Louisiana that extend back nearly three

quarters of a century, we are treating more patients from more

places and providing more specialized care than ever before.

The energy we have invested for decades showed across our

system in 2014, and together we reached an incredible milestone.

More than 400,000 people from all 50 states and more than 90

countries came to Ochsner to find the critical care they needed.

People who could have gone anywhere came to Ochsner.

Ochsner has become known for a level of care and com-

passion that sets us apart in our state and our region, across

the country and around the world. Our Ochsner clinic group

practice and community physician partners are consistently

recognized with national awards and acknowledged for quality,

but at the end of the day our purpose is clear and remarkably

simple: We are here to change and save lives.

In the pages ahead, you will read some incredible stories

of hope and healing. And you will meet some of the forward-

thinking physicians, employees, network partners and donors

who make us who we are today.

Seth Turner, a 13-year-old heart transplant patient, is thriving

thanks in part to Ochsner’s child-life specialists, while Limor

Eisner Rosenberg trusted Ochsner enough to fly across the world

from Israel for her recent liver transplant. You will read about

the 4,000-plus Ochsner patients enrolled in lifesaving clinical

trials, and about how we are now able to discharge 67 percent of

our total hip replacement patients after just one day.

And there is much more to tell.

When it comes to defining medical excellence in the Gulf

South, we have earned our reputation as a medical and academ-

ic leader where people want to come for their care. And as the

force of our influence extends beyond regional boundaries, this

kind of impact is not happening by accident. It is about having

the right team working together with a focus on education and

research and attracting the brightest minds in healthcare today.

We are proud that our work is creating something unique

and special. With the power of more than 16,000 people behind

our vision, we look forward to our accomplishments and to

serving more patients in the years to come.

Suzanne T. MestayerChair, Board of Directors

Ochsner Health System

Warner L. ThomasPresident and CEO

Ochsner Health System

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4 MILESTONES AND AWARDS A look at some of 2014’s most significant

achievements and accolades.

6 EXPANDING OUR REACH Ochsner realized tremendous growth in 2014

through innovations, strategic partnerships and expanded services.

12 DESTINATION OCHSNER Patients travel from around the corner

and across the globe to receive Ochsner’s outstanding care.

20 SERVING OUR YOUNGEST PATIENTS Exceptional pediatric services provide

comprehensive care for children and their families.

26 NEW BEST PRACTICES Ochsner has found new ways to improve

outcomes while making care affordable.

30 LIFELONG LEARNING Through many educational initiatives,

Ochsner ensures that healthcare providers of tomorrow have the skills they need.

32 INNOVATIONS High-tech developments empower patients

to drive their own healthcare.

34 PHILANTHROPY Generous supporters help Ochsner

continue to change and save lives.

44 FINANCIAL OVERVIEW 2014 by the numbers.

48 LEGACY A tribute to Ochsner’s rich history.

49 IN MEMORIAM Remembering innovator, leader and

gracious friend Frank A. Riddick, Jr., MD.

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M I L E S T O N E S A N D A C C O L A D E S

2014 was a remarkable year at Ochsner, filled with lifesaving outcomes, major milestones and significant accomplishments. Serving patients from all 50 states and 90 countries, Ochsner is increasingly recognized for its abiding commitment to state-of-the-art care. Yet while these accolades are indeed great honors, what really inspires the leaders, physicians and employees of the health system to continue achieving excellence is their commitment to saving and changing lives, one patient at a time.

Saving and

Changing Lives:

The Year in Review

Greg Bizette, MD, Oncology. Lesley Lirette, MD, Pain Management.

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Accolades and Awards

• CareChex®, a division of Comparion, named

Ochsner Medical Center No. 2 in the nation

and No. 1 in Louisiana in Overall Hospital Care

for Medical Excellence.

• CareChex® named Ochsner Medical Center

No. 1 in the nation for both medical excellence

and patient safety in liver transplants.

• CareChex® named Ochsner Medical Center

– Baton Rouge No. 2 in Louisiana for Overall

Hospital Care.

• Healthgrades named Ochsner Medical Center

and Ochsner Medical Center – West Bank

Campus as Distinguished Hospitals for Clinical

Excellence for the fifth year in a row. This

distinction places Ochsner among the top

5 percent of U.S. hospitals for clinical outcomes

—and the only hospital in Louisiana to receive

the award.

• Truven Health Analytics named Ochsner Med-

ical Center among the 100 Top Hospitals and

Top 15 Major Teaching Hospitals in the nation.

• U.S. News & World Report ranked Ochsner

Medical Center and Ochsner Medical Center –

West Bank Campus among the best hospitals

in the country in nine specialties.

• The Ochsner St. Anne General Hospital clinics

were nationally ranked in the 96th percentile in

patient satisfaction by Press Ganey.

Milestones and Breakthroughs

• Ochsner welcomed more than 200 new physicians and

advanced practice providers to its group practice.

• With the opening of the Center for Primary Care and

Wellness, Ochsner expanded its primary care services.

• Ochsner celebrated its 4,000th Telestroke consult since

it began offering the service five years ago.

• The Ochsner Multi-Organ Transplant Institute performed

its 5,000th transplant.

According to the United Network for Organ Sharing, Ochsner

performs the highest volume of liver transplants in the United

States. In 2014, Ochsner’s liver transplants compared to those

performed at other leading medical centers as follows:

- Ochsner Medical Center – 196

- UCLA Medical Center – 168

- UCSF Medical Center – 157

- Mayo Clinic Jacksonville – 157

- Emory University

Hospital – 154

- Vanderbilt University Medical

Center – 152

• Ochsner surpassed the 200,000 mark for patients enrolled

in the MyOchsner patient portal.

• Ochsner’s Regional Referral Center transferred a record

6,020 acute and critical care patients to Ochsner hospitals

this year.

• Ochsner partnered with regional providers, including

St. Tammany Parish Hospital, St. Charles Parish Hospital

and River Parishes Hospital, to expand care to patients

and families closer to home.

Bethanie Genre, Certified Nurse Midwife.

Michael Wiedemann, MD, Obstetrics & Gynecology.

George Morris IV, MD, Obstetrics & Gynecology.

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Judy Warriner, who has cerebral palsy, puts her trust in Ochsner to treat her ongoing healthcare needs.

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Expanding Our Reach

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At Ochsner, you’re not just a number. You are a person, and

they treat you like that.”— J U D Y W A R R I N E R , L O N G T I M E O C H S N E R P AT I E N T

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E X PA N D I N G O U R R E A C H

Case Study: Leonard J. Chabert Medical CenterIn 2013, Ochsner Health System assumed day-to-day operations management for the Leonard J. Chabert Medical Cen-

ter, in Houma, La. The Chabert Medical Center partnership is a true representation of cooperation and collaboration

among public- and private-sector stakeholders. The support of community leaders, like Louisiana State Senator Norby

Chabert (left), has been integral to the partnership’s success from the very beginning. The efforts ensured continued

access to high-quality healthcare for the patients who depend on Chabert Medical Center. In the past year, the medical

center has seen impressive improvements in its efficiency, effectiveness and accessibility to patients:

• Annual clinic visits increased 24.5 percent.

• Same-day clinic access increased 35 percent.

• Inpatient satisfaction score improved 46 percent, reaching the top 8 percent of all hospitals in the nation.

• Number of patients who left the Emergency Department without being seen decreased from 16 percent to 3 percent.

8 One of Ochsner’s primary goals is to make

first-rate healthcare available to the

greatest number of patients possible, and

2014 saw tremendous growth in this re-

gard. Ochsner has taken a multipronged

approach to continue increasing access

to its services, from expanding ways in which patients can

have face time with physicians, to enhancing its robust tele-

medicine program, to creating new digital pathways through

which patients can communicate with their medical teams.

Ochsner has also formed partnerships with several regional

hospitals and medical centers, adding to patients’ ability

to access the quality care that results from such collabora-

tions. With nearly 2,500 group practice physicians, affiliated

physicians and community physicians working together,

Ochsner continues to deliver on its commitment to accessible

healthcare.

PRIMARY CARE, WHEN AND WHERE YOU NEED ITLast year, the Internal Medicine Department at Ochsner

Medical Center opened a new clinic called the Center for

Primary Care and Wellness. With convenient same-day or

Exciting technological innovations, new strategic partnerships, expanded primary care services and a highly trusted and reliable referral system all help Ochsner realize one of its major objectives: increased access to nationally ranked healthcare.

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Primary care physician Nona Epstein, MD, examines a patient.

In 2014, Dr. Epstein was joined at Ochsner by more than 200 new

physicians and advanced practice providers.

In 2014, Ochsner added 75 full-time physicians to its

ever-growing group practice, bringing the total number of

group practice physicians to 961 as of December 31, 2014.

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next-day appointments, extended weekday and weekend

hours, and an impressive portfolio of services and programs,

the new clinic makes it easier than ever for patients to

receive the care they need, when they need it.

In 2014, Ochsner also added more than 200 new physi-

cians and advanced practice providers, giving patients great-

er choices, reduced wait times and more efficient appoint-

ment scheduling. In fact, Ochsner’s many efforts to improve

access systemwide have resulted in a 95 percent success rate

in accommodating requests for same-day appointments.

INNOVATIONS IN TELEHEALTHAdvances in technology have enabled Ochsner to provide

real-time care to patients around the clock in each hospital in

the Ochsner system. Using innovative software and a contin-

uous remote monitoring system, CareConnect 360, Ochsner’s

telemedicine program, connects a patient’s bedside team

with off-site specialists, who serve as a second set of eyes and

can help detect changes in a patient’s condition. This allows

patients to receive the highest level of care possible while

staying close to home and enables Ochsner’s physicians to

extend their expertise to locations that otherwise would

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E X PA N D I N G O U R R E A C H

not have access to it. Ochsner is continuing to increase its

telehealth program across the region and currently offers it

in 22 specialties, including stroke, cardiology, critical care,

psychiatry, pediatrics and maternal-fetal medicine.

This virtual access to Ochsner’s experts extends to patients

in other regional hospitals as well. One of the shining exam-

ples of this effort is Ochsner’s Telestroke program (the Acute

Stroke System for Emergent Regional Telestroke, or ASSERT,

launched in 2009). Because every second counts for victims

of stroke, they need immediate access to board-certified

neurologists. This is especially challenging for patients in

rural and remote areas, but Ochsner offers much-needed

expertise via ASSERT. In 2014, five years after the program

launched, Ochsner proudly celebrated its 4,000th remote

Telestroke consult across its more than 30 facilities.

EFFICIENT REFERRALSOchsner’s Regional Referral Center (RRC) offers a stream-

lined process through which referring physicians can

expedite care for their most critically ill patients. Staffed 24/7

by registered nurses, the RRC is a one-stop shop dedicated to

both adult and pediatric transfers to any Ochsner location.

The RRC coordinates consultations, registration, triage, bed

assignments and patient transportation by ambulance or

helicopter. But not every call to the RRC results in a transfer;

when appropriate, Ochsner physicians participate in tele-

medicine consultations to enable patients to remain at home.

The effectiveness of the RRC has never been more apparent

than in the past year. In 2014, the RRC transferred more than

6,000 acute and critical care patients from 14 states and five

countries to Ochsner hospitals. This represents a 13 percent

increase over last year and a 21 percent gain year over year

in transfers from external facilities. Through the RRC, local,

national and international patients have efficient access to

specialized, high-quality care when they need it most.

In addition, in 2014, the RRC created Ochsner’s Clinic Con-

cierge, a pathway for referring physicians to initiate seamless

referrals to any specialist within Ochsner. This navigation

line provides a front-to-back complete solution for sending

patients to Ochsner and receiving information back post-visit.

PORTALS TO PEACE OF MINDIn 2012, Ochsner Health System upgraded its electronic

medical records to the industry-leading Epic software. This

upgrade allows patients increased benefits when they click

on MyOchsner, a secure portal that gives them instant access

to their healthcare information. They can email their doctor,

Same-Day Appointments by the NumbersOchsner’s commitment to patient satisfaction is evident in its

ever-growing capability to offer patients same-day appointments.

In fact, in 2014 Ochsner provided patients with same-day

appointments 95 percent of the time they were requested.

250,000

245,000

240,000

235,000

230,000

225,000

220,0002012 2013 2014

237,425233,892

247,608

Ochsner Flight Care, a critical

care transport service conducted

primarily by helicopter, allows

Ochsner to serve the emergency

needs of patients throughout the

Gulf South and beyond.

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make appointments, check test results, look up their bills

and payments, and request prescription refills, all in one

centralized place, anytime, anywhere. This at-your-finger-

tips access also extends to patients’ caregivers, who can now

easily manage appointments and communications for pa-

tients who are not able to do so on their own. MyOchsner has

been widely embraced by the Ochsner community; by the

end of 2014, more than 200,000 patients had enrolled in the

portal—another outstanding way in which Ochsner delivers

healthcare with peace of mind.

TOGETHER, WE CANGrowth is key to Ochsner’s ongoing success, and 2014 was

marked by new partnerships and affiliations that expand the

health system’s reach throughout the state. Through align-

ments with regional hospitals, Ochsner helps to ensure that

“This partnership will enable St. Tammany Parish Hospital to align our

strongly respected and well-loved brand with Ochsner’s nationally

recognized reputation. It is strategic partnerships like this one that will help

healthcare organizations thrive in our changing industry. — P AT T I E L L I S H , S T. TA M M A N Y P A R I S H H O S P I TA L P R E S I D E N T A N D C E O

patients receive the care they need close to home. Among

Ochsner’s newest partner organizations are St. Tammany

Parish Hospital, in Covington, La.; St. Charles Parish Hos-

pital, in Luling, La.; and Hancock Medical Center, in Bay St.

Louis, Miss. In addition, Ochsner Medical Center – Kenner

has teamed up with the recently acquired River Parishes Hos-

pital, in LaPlace, La., to ensure the delivery of high-quality

healthcare to patients throughout St. John the Baptist Parish.

These affiliations enable patients outside of Ochsner’s cam-

puses to have greater access to complex care. Physicians and

patients can move between the partner organizations, and this

collaboration results in the sharing of best practices, reduction

of unnecessary costs and the development of innovative care

solutions. Through teamwork, all parties involved can better

focus on their common goal: the well-being of their patients.

Partners in Care

By her count, Judy Warriner (left) sought treatment for chronic back pain at

11 different hospitals before she and her mother, Alice (right), moved from

Mississippi to New Orleans for the comprehensive care provided by Ochsner

Health System.

In 2013, spinal fusion surgery at Ochsner finally freed Judy–who has cerebral

palsy–from the implanted morphine pump she had carried for years. Other

procedures, coupled with physical therapy, are helping Judy lead a better life.

“Every time we go, I am amazed by the caring people at Ochsner,” Judy says.

“It has always been an exceptional place.”

From left: Warner Thomas, President & CEO, Ochsner Health System (OHS); Suzanne Mestayer, Board Chair, OHS; Patrick Torcson, MD, VP & Chief Integration Officer, St. Tammany

Parish Hospital (STPH); Patti Ellish, President & CEO, STPH; Pat Brister, St. Tammany Parish President; Jack Donahue, State Senator; James Maurin, Past Board Chair, OHS.

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DestinationOchsner

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I feel that I have built such a close relationship with Ochsner,

and I want to maintain it by staying in touch with my care team

through MyOchsner. ... My care team is like family to me now.”— L I M O R E I S N E R R O S E N B E R G , O C H S N E R P AT I E N T

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Limor Eisner Rosenberg, who lives near Tel Aviv, Israel, chose Ochsner

for her recent liver transplant.

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D E S T I N AT I O N O C H S N E R

14 Ever since its founding in 1942, Ochsner has

been the healthcare facility of choice for

patients throughout the United States and

around the world. Today, they travel to Ochs-

ner to experience the leading-edge expertise

of the health system’s more than 900 phy-

sicians, who practice in some 90 medical specialties and

subspecialties. Patients choose Ochsner because it offers the

latest technology and treatments; conducts cutting-edge

clinical research; and features an interdisciplinary, collab-

orative, and patient-centric approach to healthcare. Known

worldwide for its Centers of Excellence, Ochsner offers pa-

tients the security of knowing they are in exceptional hands.

Every year, some 1,500 international patients make

Ochsner their medical destination. To help meet their needs,

Ochsner established an International Health Services De-

partment nearly 50 years ago to assist with everything from

accommodations, translation and interpretation services,

and travel arrangements to helping with financial, visa and

passport requirements. A coordinator is assigned to each

patient to make sure that his or her experience is as comfort-

able and seamless as possible. This level of service is just one

of many ways that Ochsner has distinguished itself as a go-to

leader in the global healthcare industry.

CHOOSING EXCELLENCEIn utero surgery that gives a baby with spina bifida a better

start in life. State-of-the-art procedures that remove brain

tumors without surgery. Robotic surgery that speeds recov-

ery from hysterectomies. What do these have in common?

It’s no wonder patients travel great distances to receive their care at Ochsner. With its Centers of Excellence, outstanding physicians and caring medical teams, Ochsner was the facility of choice for thousands of patients who came from all 50 states and more than 90 countries in 2014.

The Gayle and Tom Benson Cancer Center, located

on the Ochsner Medical Center campus, offers

advanced care and compassionate support in a

peaceful and healing environment.

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and improves quality of life. The inflammatory bowel disease

program, the largest in the Gulf South, is also one of the

largest in the nation to focus on colon function–sparing thera-

pies. In addition, 2014 heralded many exciting new precision

medicine efforts at the Ochsner Cancer Institute, with new

clinical treatments offered for solid tumors and blood cancers.

Precision medicine refers to treatments that are uniquely

targeted based on the genetic makeup of the patient.

Another cutting-edge initiative is the Neuroendocrine

Program at Ochsner Medical Center – Kenner, which, in

affiliation with the Louisiana State University Health Science

Center, specializes in the diagnosis and management of neu-

roendocrine tumors, of which carcinoid is the most common.

This year, Ochsner diagnosed and treated nearly 3,200

patients with early-stage to advanced cancer. For each

patient, a team of specialty-trained oncology physicians,

nurses, social workers and dietitians created a highly indi-

vidualized treatment plan. After treatment, care continues

at Ochsner’s Survivorship Clinic. It provides counseling on

disease-related psychological, social and financial issues for

those who are living with, through and beyond cancer.

Oncologist John Cole, MD, discusses treatment

options with patient Maria R. and her daughter.

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All are among the cutting-edge treatments patients can

receive at Ochsner’s Centers of Excellence.

Medical Centers of Excellence are the gold standard in

healthcare—at the forefront of research and medical break-

throughs, with specialists who are the best in their fields.

Ochsner’s Centers of Excellence not only draw patients

from around the nation and the world, they also strengthen

community bonds by providing compassionate, high-quality

healthcare to patients right here at home.

THE OCHSNER CANCER INSTITUTE Innovative technologies. Expertise unmatched in the Gulf

South. The multidisciplinary Gayle and Tom Benson Cancer

Center. Care providers who understand patients’ concerns,

anxieties and fears. It is this kind of quality and service that

make Ochsner a Center of Excellence in cancer care.

Since 1939, when Dr. Alton Ochsner was the first to link

cigarette smoking and lung cancer, Ochsner has been a

leader in cancer research and care. In Louisiana, Ochsner’s

surgical oncologists perform the greatest number of complex

upper gastrointestinal cancer surgeries and introduced

robotic Whipple surgery, which reduces pain, speeds recovery

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MULTI-ORGAN TRANSPLANT INSTITUTE Last year was the 30th birthday of Ochsner’s Multi-Organ

Transplant Institute. Since 1984, it has performed more than

5,000 lifesaving liver, kidney, pancreas, heart and lung

transplants. For the third year in a row, CareChex® ranked

Ochsner No. 1 in the nation for medical excellence and pa-

tient safety in liver transplants and in the top 10 percent in

the nation for kidney transplants.

The Transplant Institute continues to offer new and inno-

vative life-extending technology. This year, in partnership

with the John Ochsner Heart and Vascular Institute, it used

In 2013, as part of a clinical trial,

surgeons at the John Ochsner

Heart and Vascular Institute

were the first in the Gulf South

to implant a mechanical heart

into a 41-year-old patient.

Ochsner is still one of only 53

providers in the nation to offer

this lifesaving procedure, which

bridges the time between heart

failure and a transplant.

Involvement in clinical trials

like this helps Ochsner fulfill its

vision of being a global medical

leader. The largest clinical

research enterprise in the Gulf

South, Ochsner conducts hun-

dreds of trials aimed at preven-

tion, diagnosis and treatment of

often devastating medical condi-

tions. Ochsner conducts clinical

research in nearly all disciplines,

but support is focused primarily

on research in cardiovascular

sciences, neurosciences, oncolo-

gy, transplantation and women’s

health. The National Institutes

of Health, the National Cancer

2014 CLINICAL TRIALS BY THE NUMBERS

1. 4,123 patients were enrolled in clinical trials, an increase of 103 percent over 2013.

2. 2,305 new patients enrolled in clinical trials, an increase of 97 percent over 2013.

3. 746 clinical research studies were underway, including 431 active prospective clinical trials.

4. $6.4 million was the year’s total in external funding, an increase of 30 percent over 2013.

a left ventricular assist device in a clinical trial to prolong

the life of a 29-year-old until he was well enough for a heart

transplant. And the Institute is one of only 53 in the nation

to offer a Total Artificial Heart as a bridge to transplant.

Ochsner’s surgeons performed the first Total Artificial Heart

procedure in the Gulf South in 2013.

It is not just advanced procedures like these that make

the Multi-Organ Transplant Institute one of Ochsner’s many

Centers of Excellence. It is how this translates into better care

for Ochsner’s patients—such as shorter wait times and hospi-

tal stays—and most important, better outcomes.

Ochsner’s Dedication to Research Creates Life-Changing Results

Institute and other federal agen-

cies have funded this research.

In 2014, more than 4,000

patients were enrolled in clinical

trials at Ochsner Medical Center,

Ochsner Baptist and Ochsner

Medial Center – Baton Rouge.

The life-changing results of

these trials drive Ochsner’s

dedication to research.

Ochsner Center for Applied

Health Services Research helps

translate clinical research into

better care for patients today

and in the future. Using clinical

research to improve care is why

the Patient-Centered Outcomes

Research Agency awarded Ochs-

ner $1.4 million to support this

work. This year, Ochsner was

also awarded a National Cancer

Institute Community Oncology

Research Program grant for

$3.15 million to provide cancer

clinical trials, cancer care delivery

and disparities research, and

treatment options to patients in

their own communities.

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D E S T I N AT I O N O C H S N E R

JOHN OCHSNER HEART AND VASCULAR INSTITUTEThe flagship of Ochsner’s heart and vascular care offers

patients revolutionary procedures they will not find any-

where else in the Gulf South. It was the first in the region to

offer nonsurgical methods of repairing heart valves and laser

technology to remove implanted heart devices. Staffed by

more than 40 cardiologists, the Institute also has the largest

heart transplant program available to Medicare patients and

the only one in Louisiana for children. No wonder U.S. News

& World Report continues to rank Ochsner as high perform-

ing in cardiology and heart surgery.

Treating the whole patient is a hallmark of Ochsner’s

cardiac care. Multidisciplinary teams work together to create

treatment plans tailored to each patient’s needs. Open-access

clinics, nutrition and disease-management education, and

social services help make sure patients get the services they

need when they need them.

THE OCHSNER NEUROSCIENCE INSTITUTE CareChex® ranks the Ochsner Neuroscience Institute No. 9

for medical excellence in the nation and No. 1 in Louisiana

for neurological care and major neurosurgery. It’s easy to see

why.

Ochsner’s neurosurgeons perform more than 1,000 brain

and spinal surgeries a year. They are experts at using advanced

technologies and minimally invasive techniques, like radio-

surgery. This high-precision procedure focuses on hard-to-

reach brain tumors, minimizing damage to healthy tissue and

avoiding the incision and risks of surgery. Ochsner’s Pediatric

Neurosurgery Program was also the Gulf South trailblazer of

in utero repair of spina bifida, which greatly improves a child’s

chances of walking independently by two years of age.

Ochsner’s comprehensive Neuroscience Institute includes

a Back and Spine Center, one of the busiest Movement Dis-

orders Divisions and one of the only Comprehensive Stroke

You get better and better with each transplant you do.

After 5,000 transplants, we have learned incredible things.” — N I G E L G I R G R A H , M D , M E D I C A L D I R E C T O R , M U LT I - O R G A N T R A N S P L A N T I N S T I T U T E

Cardiologist Sangeeta Shah, MD, reviews a patient’s cardiac MRI.

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D E S T I N AT I O N O C H S N E R

Centers in the region, placing it among an elite group that

sets the national agenda for highly specialized stroke care.

Ochsner’s level 4 Epilepsy Center—the highest distinction

given by the National Association of Epilepsy Centers—diag-

noses and treats the most complex form of epilepsy.

WOMEN’S SERVICES Ochsner’s Women’s Services partners with patients through-

out their lives—from wellness visits to pregnancy and child-

birth, to menopause and beyond. And it does it all under one

roof at the new Women’s Pavilion at Ochsner Baptist as well

as at other locations across the system.

Ochsner’s Obstetrics and Gynecology Department, ranked

as high performing by U.S. News & World Report, treats a

wide range of medical conditions, including gynecologic

cancers. It also offers advanced robotic surgeries for hyster-

ectomies, fibroid removal and other issues. This alternative to

traditional surgery provides quicker recoveries, less pain and

fewer complications.

For pregnancy and childbirth, this Center of Excellence

offers women unmatched choices—from the Gulf South’s

only hospital-based alternative birthing center, to the most

comprehensive perinatal services for high-risk pregnancies

in the greater New Orleans area, to a level 3 neonatal inten-

sive care unit (NICU) at Ochsner Medical Center – West Bank

Campus and a regional level 3 NICU at Ochsner Baptist.

Ochsner has also greatly expanded its telehealth

programs throughout the region so that maternal-fetal

medicine patients can receive the complex care they need

close to home.

OCHSNER HOSPITAL FOR CHILDRENNearly 100,000 infants, children and teens receive care at

this Center of Excellence each year. Whether they have a

broken bone or a brain tumor, young patients receive a level

of care here that’s not available elsewhere in Louisiana.

Ochsner Hospital for Children features advanced capabil-

ities and expertise, including a pediatric ER and specialists

in pediatric gastroenterology, cardiology, pulmonology, and

hematology/oncology. Ochsner Health Centers for Children

make comprehensive care convenient for families, with

same-day appointments and clinics that provide pediatric

specialties to children, no matter where they live. Premature

or critically ill infants can receive state-of-the-art care at

Ochsner’s level 3 NICU.

From child-friendly rooms to compassionate care teams,

Ochsner’s dedication to seeing children grow up healthy is

not just a goal for today. It’s an investment in tomorrow.

Patient Bobby K. enjoys drawing on a

chalkboard while he and his mother wait for their

appointment.

18

Page 21: 2014 Ochsner Health System Annual Report

A Patient’s Journey

Limor Eisner Rosenberg and her husband, Kobi.

19

When Limor Eisner Rosenberg,

who lives outside of Tel Aviv,

Israel, learned that she would

need a second liver transplant

at the age of 43, Ochsner was

her first choice.

Born with cirrhosis from

unknown causes, Eisner needed

her first liver transplant at the

age of 12. She was on a lifetime

regimen of anti-rejection medi-

cations, but eventually her body

rejected the liver, and it started

to fail. Some 30 years after the

first transplant, her medical

team in Israel recommended

she go to Ochsner for a second

transplant. “They said that

Ochsner had the experience

needed to do a difficult second

transplant,” says Eisner, a full-

time mother of two teenage

children, “because the number

of transplants that Ochsner

does in one month is what

Israel does in one year. There

are also many more organs

available here because donor

awareness is so much greater.”

Eisner traveled to Ochsner

in the spring of 2014 with her

husband, Kobi. She stayed at

the Brent House, Ochsner’s

full-service hotel designed to

maximize convenience and

comfort for patients and their

families. On November 17,

2014, she underwent a 10-hour

operation, in which Ochs-

ner’s top transplant surgeons

collaborated on the procedure.

“I know it was a complicated

operation,” Eisner says, “but

they did not give up on me. It is

because of them that I am still

alive today.”

Eisner praises Ochsner’s at-

tentiveness and responsiveness

to all her needs and concerns.

“They attended to everything.”

she says. “Whether I needed

counseling, physical therapy

or help from a social worker,

Ochsner provided all that and

more. I felt very safe and se-

cure, and it was such a positive

experience.”

She also expresses her

deepest gratitude to the donor

and her family, who made such

a generous gift of life. “I do

not know them and don’t have

many details,” she adds, “but I

hope someday I can tell them in

person how profoundly grateful

I am.”

After three months, during

which Ochsner monitored her

postsurgical progress, Eisner

was finally ready to go home

to Israel with Kobi, to return to

family life with their children. “I

feel that I have built such a close

relationship with Ochsner,” she

says, “and I want to maintain it

by staying in touch with my care

team through MyOchsner.”

Before leaving, Eisner hosted

a thank-you dinner for her care

team and the many friends

she had made during her stay.

Among the 50 or so guests were

her surgeons, nurse practi-

tioner, social worker and the

hairstylist at the Brent House

who helped Eisner look and feel

her best. An emotional Eisner

gave special thanks to surgeon

Ari Cohen, MD, for giving

her “new life” and expressed

gratitude to the local Jewish

community for making sure she

and Kobi were never alone for a

Sabbath or a holiday.

“I can’t recommend Ochs-

ner highly enough,” she adds.

“My care team is like family to

me now.”

Page 22: 2014 Ochsner Health System Annual Report

Cecilia Shaffette charmed her Ochsner healthcare team with her positive spirit and resilience.

20

Page 23: 2014 Ochsner Health System Annual Report

Serving Our Youngest Patients

21

The enormous amount of energy our patients put into getting

better and the trust they place in us are inspiring. That’s why

these kids are superheroes.”— V I N C E N T “ B U T C H ” A D O L P H , M D , O C H S N E R P E D I AT R I C S U R G E O N A N D I N T E R I M C H A I R ,

D E P A R T M E N T O F P E D I AT R I C S

Page 24: 2014 Ochsner Health System Annual Report

S E R V I N G O U R YO U N G E S T PAT I E N T S

100,000 infants, children and teens were cared for at

Ochsner Hospital for Children in 2014.

22 Cecilia Shaffette does not remember her first

visit to Ochsner. She was still a newborn

when her mother, Angelle Shaffette, grew

concerned about her fussy behavior and

brought her to Ochsner for an evaluation.

Cecilia’s pediatrician, Mary Lou Sey-

mour, MD, found that a cyst in the baby’s bile ducts had

caused bile to back up and poison her liver. Without immedi-

ate surgery, she would die. Fortunately, Cecilia was at Ochs-

ner, which U.S. News & World Report currently ranks No. 18

in the nation in gastroenterology and GI surgery. Ochsner

pediatric surgeons performed emergency surgery, success-

fully unblocking the bile duct—and saving Cecilia’s life.

Though she was left with permanent cirrhosis of the

liver, Cecilia is going strong today. A multidisciplinary team

in Ochsner’s pediatric gastroenterology, hepatology and

nutrition division monitors her carefully to make sure she

continues to stay healthy.

Though Ochsner doctors thought Cecilia might need a

liver transplant, her recovery was so strong that she has

been able to avoid it so far. If she does need it, Ochsner’s liver

transplant program, which CareChex® has ranked No. 1 in

the nation for three consecutive years, will be ready.

From rare brain tumors to heart conditions and leukemia,

Ochsner provides healthcare for children that is unmatched

in Louisiana. Ochsner Hospital for Children is staffed by

nearly 30 pediatricians and 40 pediatric specialists in areas

such as gastroenterology, hematology/oncology, cardiology

and pulmonology.

Babies born with serious medical conditions can get state-

of-the-art care at Ochsner’s level 3 neonatal intensive care

units (NICU) at Ochsner Medical Center – West Bank Campus

or at its regional level 3 NICU in the Women’s Pavilion

at Ochsner Baptist. These units care for the smallest and

sickest newborns in the Gulf South. Along with a staff of neo-

natologists and neonatal nurse practitioners, the units have a

With its state-of-the-art NICUs, a large team of experts and an environment that makes children feel safe and sound, Ochsner’s exceptional pediatric services provide comprehensive care for young patients and their families.

Page 25: 2014 Ochsner Health System Annual Report

The Fiercest Superhero

Angelle Shaffette, whose daughter Cecilia

was born with a severe liver malfunction,

turned to pediatrician Mary Lou Seymour,

MD, for help. “I discovered that she had an

enlarged liver due to an abnormality in the

bile ducts,” Dr. Seymour says. “She needed

immediate surgery in order to survive.”

Surgeon and Interim Chair, Department of

Pediatrics, Vincent Adolph, MD, unblocked

the bile ducts, but 5-year-old Cecilia was left

with cirrhosis of the liver. Dr. Adolph thought

a transplant might be needed, but Cecilia

made such a strong recovery that she has

been able to put off transplant surgery for the

time being. Today, she lives a mostly normal

life, taking dance classes and playing with her

baby sister, but she still occasionally returns

to Ochsner for treatment.

Like many young patients, Cecilia has

demonstrated heroic strength in fighting

both illness and discouragement. What’s

her secret weapon? “I’m brave,” she says.

“I discovered that Cecilia had an enlarged liver. She needed immediate

surgery in order to survive. — M A R Y L O U S E Y M O U R , M D , P E D I AT R I C S , O C H S N E R M E D I C A L C E N T E R – N O R T H S H O R E

23

dedicated transport team. With this service, critically ill

babies can be rushed to the NICUs via helicopter, air ambu-

lance or ground transport.

Ochsner also offers Louisiana’s only neonatal cooling

program for babies who do not receive enough oxygen before,

during or after birth. This capability cools the brain of as-

phyxiated infants, preventing brain damage and death.

The 49-bed Ochsner Hospital for Children, dedicated

exclusively to children’s healthcare, is one of the reasons

Ochsner hospitals rank among the best in the nation for

clinical quality and patient safety. Specialists and sub-

specialists at the hospital provide care for a wide range of

complex, progressive and rapidly changing medical, surgical

and traumatic disorders. Pediatric intensive and acute care

units at the hospital are staffed 24 hours with board-certified

pediatric intensivists and hospitalists.

Nearly 100,000 infants, children and teens come to Ochs-

ner Hospital for Children for care each year. Some just need a

checkup with their pediatrician or an immunization. Others,

like Cecilia, face bigger medical challenges, like liver prob-

lems, cancer, a cleft palate or a damaged heart.

Ochsner knows that medical environments can be scary

for its littlest patients. So all aspects of children’s care are

aimed at making the experience comfortable and reassuring.

Before going to Ochsner’s pediatric emergency room, for

example, parents or guardians can check online to find out

current wait times. Once there, children have their own ER

waiting area. In kid-friendly ER rooms, children receive care

from physicians and nurses specially trained to work with

children and handle pediatric emergencies. It is this kind

of care that led Healthgrades to rate Ochsner in the top

5 percent of medical centers for emergency medicine.

Helping children and their families feel relaxed is a theme

that runs throughout Ochsner pediatric care facilities. It be-

gins at the entrance to the NICU, where families are greeted

by a cheerful mural of a majestic tree whose branches extend

along the wall above squirrels and butterflies.

Bright, colorful artwork welcomes visitors at Ochsner

Hospital for Children. Stars beam from a ceiling painted to

resemble the night sky. Rooms are designed with children in

mind and can accommodate family members who want to

Page 26: 2014 Ochsner Health System Annual Report

Ochsner’s Child-Life Specialists: Easing the Journey

For pediatric patient Seth

Turner, who was born with a

rare heart condition, June 17,

2014, was a milestone: On that

day, he received a new heart at

Ochsner.

Two months later, Seth

reached another milestone:

He turned 13. Ochsner was

with him for that, too. Child-life

specialists at the hospital threw

Seth a surprise birthday party,

where family, friends, physi-

cians and hospital staff helped

him celebrate a truly remarkable

birthday.

Providing comforts of home,

like birthday parties and holiday

celebrations, is one of the many

things certified child-life spe-

cialists do at Ochsner. Trained

in child life, development, coun-

seling and psychology, they use

play and other methods to soft-

en the sometimes hard edges

of the healthcare experience for

children and their families.

With pictures, models and

real medical equipment, child-

life specialists help prepare

young patients for surgeries,

tests, heart catheterizations

and other procedures. Then

they stay with the child every

step of the way, providing dis-

tractions, helping children relax

and offering a hand to hold

during procedures.

As members of Ochsner’s

comprehensive healthcare

teams, these specialists also

plan activities that encourage

children’s normal growth and

development. They also help

families understand and deal

with hospitalizations, illnesses

and stressful medical situations.

Whether helping patients

and families in outpatient clin-

ics or in the hospital, child-life

specialists provide support that

respects each family’s strengths

and ways of coping. It’s one

more example of Ochsner’s

philosophy of family-centered

care in action.

Heart transplant patient Seth Turner with his mom.

24

Page 27: 2014 Ochsner Health System Annual Report

S E R V I N G O U R YO U N G E S T PAT I E N T S

spend the night with their children. There are two playrooms

for pediatric patients and their visitors, along with a teen

lounge for older children, all staffed by child-life specialists.

Soon, children will also have two play areas in the Wom-

en’s Pavilion at Ochsner Baptist—one outside the NICU and

the other near Labor and Delivery. Funded by a generous gift

of $100,000 from the New Orleans-based Fore!Kids Founda-

tion, they will be called Fore!Kids Corners. The gift, made in

2014, will also support Ochsner’s Pediatric Family Assistance

Fund, helping parents and guardians of young patients with

expenses such as travel costs and missed work.

These amenities make it easier for families and patients

like Cecilia, who continues to make frequent trips to the

hospital to get care for medical complications. Due to her

condition, veins in her esophagus and spleen become en-

larged and bleed. When this happens, they need to be band-

ed to stop the bleeding. Cecilia’s enlarged spleen also puts

her at increased risk of infection, and her liver needs to be

monitored to make sure high ammonia levels do not cause

serious complications.

Ochsner’s compassionate pediatric physicians and nurses

make those visits less trying for the kindergartner. On one

visit, Cecilia told the nurses that she was afraid of the tape

used to secure an IV to her hand because it hurt when they

removed it. If they would not use the tape, she promised, she

would not fiddle with the IV. The nurses made a compromise.

They would used less tape and then secure it with a stretchy

pink athletic wrap. Cecilia happily agreed.

Cecilia’s mom, Angelle, will never forget the expert sur-

gery that saved her newborn daughter’s life. Cecilia is more

likely to remember the warm and compassionate environ-

ment at Ochsner that has made her complex care easier and

more comfortable. About her healthcare team at Ochsner, she

says, “They take care of you and make you feel safe.”

Victor Lucas, MD (left), and Ivory Crittendon,

MD (right), put patient Connor B. at ease during

his appointment.

There are so many good things to say about the care at Ochsner.

Everyone has always been very kind and caring.” — A N G E L L E S H A F F E T T E , M O T H E R O F P E D I AT R I C P AT I E N T C E C I L I A S H A F F E T T E

25

Page 28: 2014 Ochsner Health System Annual Report

New Best Practices

26

We have demonstrated that you don’t have to choose

between top-notch care and affordability.”— G E O R G E C H I M E N T O , M D , C H A I R M A N , D E P A R T M E N T O F O R T H O P E D I C S

Page 29: 2014 Ochsner Health System Annual Report

Members of Ochsner’s Orthopedics and Anesthesia departments collaborate to launch a successful program to improve outcomes. Front row: Clint Elliott, MD; Kim Bland, MD; Pat Brandon, RN; Kathy Ferrara, RN;

Leslie Thomas, MD; and Diedra Dias, MSHCM. Back row: Janet Barbre, RN; George Chimento, MD; Armin Schubert, MD; W. David Sumrall, MD; Matthew Patterson, MD; and Dominic Carollo, MD.

27

Page 30: 2014 Ochsner Health System Annual Report

N E W B E S T P R A C T I C E S

Total Hip Replacements: A Model of Efficiency and Value

• In an eight-month period, the average hospital stay for total hip replacement patients has decreased from 3.42 to 1.39 days.

• 67 percent of total hip replacement patients are discharged one day after surgery, as compared to 0 percent in 2013.

• Readmission rates for total hip replacement patients have been reduced by some 50 percent.

28 We have all heard the adage “You

get what you pay for.” Ochsner is

turning that notion on its head. The

hospital is improving patient care

while reducing costs. The entire

care process, from A to Z, is being

redesigned. Early results are showing important benefits like

shorter hospital stays, reduced readmission rates and greater

patient satisfaction—in short, improved outcomes. “We are

focused on what we call our ‘pursuit of value,’” says Michael

Hulefeld, Executive Vice President and Chief Operating

Officer of Ochsner Health System.

Ochsner kicked off the revamp by putting its surgical

processes under the microscope. Most hospital costs—about 60

to 70 percent—are from surgical and procedural perioperative

care, the care provided before, during and after a procedure.

Two operations in particular, hip and knee replacement

surgery, often require long, costly hospitalizations, which can

be frustrating for patients, who are eager to get back to work,

friends and family, and the activities they love.

A pilot program called Perioperative Surgical Home (PSH)

was launched to streamline care and improve the patient

experience, starting with total hip replacements.

The idea behind the new program? Assemble a multidis-

ciplinary team of experts to look at every aspect of patient

care—from nutrition to postsurgical wound care—to pin-

point areas where improvements might be made. The panel

includes surgeons, anesthesiologists, nurses, physical and

occupational therapists, case managers, nutritionists, transi-

tion navigators, post-acute team, and administrators. Many

have been trained through Ochsner’s LEAN program, which

focuses on process improvement and waste reduction. Every

person contributes his or her unique talents, working togeth-

er to boost success. While coordinating care in this way has

By asking key questions—What’s the most efficient way to perform a procedure? What are the best practice models?—Ochsner has found new ways to improve outcomes while making care affordable.

Page 31: 2014 Ochsner Health System Annual Report

“Both the hip and knee programs have led to care that is

better than the national benchmarks,” Dr. Chimento says.

“Patients have excellent mobility and pain relief following

surgery, as measured by patient- and surgeon-reported

outcome scores.” The results are due to better preparation and

conditioning before surgery, and to patients spending far less

time in the hospital, which lessens the risk of deconditioning,

sleep deprivation and “posthospital syndrome” (increased

vulnerability to health problems).

In addition, the PSH model has substantially reduced

hospitalization costs and has even helped patients spend less

on post-acute care after leaving the hospital. “We are enthusi-

astic about the success of the hip and knee programs, and will

continue rolling out this model,” Dr. Chimento says. “We have

demonstrated that you don’t have to choose between top-

notch care and lower costs.”

Diabetes Empowerment: A Long-Term Value to Patients29

long been the standard for managing chronic diseases like

diabetes, heart disease and kidney failure, using the “medi-

cal home” model for surgical patients is relatively new.

The hip replacement PSH model is composed of project

teams: the pre-op team, the intra-op team, the post-op team

and the data analytics team (who develop standardized pro-

tocols and care pathways, replace broken processes with more

efficient ones, and collect data to track progress). The entire

team sets daily goals for each patient, and meets on a weekly

basis to review each case and discuss next steps as well as any

lessons learned.

“The changes we are making are already paying off,” says

George Chimento, MD, Chairman of Ochsner’s Department

of Orthopedics. “We’ve shortened the average hospital stay

for total hip replacement patients, getting them home to their

families in half the time, while reducing complications.”

Following the success of the total hip replacement pro-

gram, Ochsner expanded PSH to total knee surgery, incorpo-

rating the same elements—multidisciplinary teams, clinical

care pathways and continuous process improvement.

In 2014, the Frank A. Riddick,

Jr., MD, Ochsner Diabetes

Institute launched the Diabetes

Empowerment Program to

help patients manage diabetes

cost-effectively through educa-

tion, collaborative medicine and

glucose control.

Empowerment is a multi-

disciplinary clinic that brings

specialty care to patients’ prima-

ry care setting. Patients see a

certified diabetes educator and

an endocrine nurse practitioner

in this six-month clinic, which

focuses on medical manage-

ment as well as social, lifestyle,

dietary or psychological issues

that are a barrier to patients

achieving their goals. The goal is

for patients to get intensive care

as well as to collaborate with

their care team on a personal-

ized treatment plan.

At the end of the six months,

patients see significant improve-

ments in their blood sugar

levels and energy. This program

has been available at the Center

for Primary Care and Wellness,

Ochsner Health Center – Slidell

and Ochsner Health Center

– Covington and has recently

expanded to Ochsner Health

Center – Metairie.

By emphasizing chronic

disease management, Ochsner’s

approach to diabetes care helps

patients avoid complications that

may require costly treatments.

The Diabetes Empowerment

Program is yet another suc-

cessful example of Ochsner’s

commitment to value in every

sense of the word.

George Chimento, MD, has a follow-up appointment with a hip replacement patient.

Primary care physician Leslie Blake, MD, and Ochsner patient Leonce B. review health management apps at the new O Bar.

Page 32: 2014 Ochsner Health System Annual Report

L I F E L O N G L E A R N I N G

Commitmentto Education

In 2014, Ochsner opened a 23,000-square-foot Center

for Academic Excellence that features classrooms, a testing

center and a research center, allowing physicians to bring

new therapies directly to patients.

30Ochsner is committed to training at all levels, not only to

cultivate the best and the brightest medical professionals

but also to create empowering opportunities for the health

system’s leaders, physicians, nurses and staff.

Ochsner is one of the largest independent academic

medical centers in the nation, with innovative leadership

and education programs, more than 250 Ochsner-spon-

sored medical residents, more than 300 medical residents

from affiliated residency programs, more than 600 medical

students, and 550 allied health students annually.

By providing medical students with an intellectually

challenging and professionally satisfying environment,

Ochsner is able to attract and retain a cadre of outstanding

physicians, residents, students and other professionals, thus

enhancing Ochsner’s competitive position in healthcare

delivery. And by cultivating leadership within the Ochsner

organization, the health system is ever more equipped to

deliver efficient, quality care to its patients.

With these initiatives, Ochsner has taken a multipronged

approach to ensuring that all participants interested in pro-

viding service to others, achieving their goals and excelling

in their fields have every opportunity to do so.

Ochsner’s deeply rooted commitment to education ensures that tomorrow’s healthcare providers will have state-of-the-art skills, the latest knowledge and an abiding passion for service. In addition, Ochsner offers a full spectrum of learning opportunities and leadership trainings to its employees, students and other medical professionals.

Page 33: 2014 Ochsner Health System Annual Report

31

Ochsner Clinical School in Partnership with the University of Queensland

In partnership with the University of Queensland School of

Medicine in Brisbane, Australia—one of the world’s leading

medical schools—Ochsner has developed a program to educate

the next generation of physicians in best-practice healthcare.

In November 2014, the University of Queensland-Ochsner

Clinical School graduated its third class, with 90 percent of

graduates being offered a residency at one of their top three

choices of hospitals, including Mayo Clinic, Stamford Hospital

and Cook County Emergency Medicine.

The University of Queensland-Ochsner Clinical School

gives students an international experience through training

on two continents. Students complete two years of preclinical

training in Brisbane and two years of clinical studies in New

Orleans within Ochsner Health System. In addition to current

clinical requirements, the curriculum includes components

related to performance improvement, developing a high-

reliability medical practice, professionalism and experience

in cutting-edge treatment modalities.

Students have the chance to be part of a global medical

school experience in a fully integrated health system with a

large, multispecialty practice. By delivering the core curric-

ulum in eight hospitals and more than 10 clinical sites across

the Ochsner system, the school provides diverse learning op-

portunities. In 2014, the school’s first graduates participated

in the Ochsner Postgraduate Research Fellowship Program,

which provides an opportunity for students to remain en-

gaged in translational, clinical and health services research.

Ochsner Leadership Institute

The Ochsner Leadership Institute (OLI) serves

as a professional development platform for the

health system’s management team, nurses, phy-

sicians and front-line staff. OLI goes beyond con-

tinuing education by utilizing effective leadership

training methods to deliver content that is driven

by—and aligned with—Ochsner’s long-range

goals and strategic priorities. It is dedicated to

helping leaders continuously improve by focusing

on innovation, critical thinking, navigation of the

current healthcare environment, development of

real-life business solutions and teamwork.

The OLI curricula are rigorous and practi-

cal, inclusive of Professional Skills courses and

nomination-based tracks for administrative and

clinical leaders. In 2014, OLI launched two new

nursing nomination programs—the Emerging

Nurse Leader Program and the Advanced Nurse

Leader Program. In 2015, OLI will launch seven

additional nurse-specific education tracks, will

continue its suite of almost 30 unique Profes-

sional Skills course offerings, and will continue to

support the integration of Studer Group educa-

tion into the OLI curricula.

Page 34: 2014 Ochsner Health System Annual Report

Cutting-Edge Technology

I N N O VAT I O N S

New high-tech developments offer patients improved communications and immediate access, empowering them to drive their own healthcare

The Ochsner Digital Medicine Program

Advances in digital medicine have enabled

Ochsner to develop an innovative model of

care that empowers patients to better control

chronic diseases. This model, which current-

ly extends to patients with hypertension and

heart failure and in the future will be applied

to other chronic conditions, involves close co-

ordination between the patient and physicians,

nurses, pharmacists, dietitians, social workers

and other members of the medical care team.

The pilot offering is the Hypertension Digital

Medicine Program, in which patients learn to

self-monitor at home. Patients take their own

blood pressure with a user-friendly device, and

the data is automatically sent via smartphone

to Ochsner’s medical experts, who can recom-

mend adjustments in treatment or medication

as needed. Because information is transmitted

and evaluated on a frequent basis—rather than

just during scheduled doctor visits—the result is

improved control of chronic diseases and fewer

future complications.

In 2014, Ochsner was named one of the nation’s “Most Wired” hospitals

by Hospitals & Health Networks.

TECHNOLOGY

TEAMWORK

PHYSICIAN

NURSE

PHARMACIST

TREATMENT

TOOLS

CUSTOM REPORTS

TO-DO LIST

RESOURCES

140/90WIRELESS

BLOOD PRESSURE

CUFF

32

Page 35: 2014 Ochsner Health System Annual Report

First in Nation to Connect with Apple’s HealthKit

Ochsner recently became the first health system to connect MyChart, its patient portal, with Apple’s HealthKit, a ground-

breaking app that allows users to track and share a wide range of health, fitness and medical information.

“The connection with HealthKit will make a major difference in how patients participate in their own healthcare in the

future,” says Richard Milani, MD, Ochsner’s Chief Clinical Transformation Officer.

The HealthKit offers an easy-to-use dashboard for patient health and fitness data and aggregates patient information into

one convenient location.

Introducing the O Bar

Ochsner Health System is the

first in the country to introduce

the concept of a “genius bar”

in a healthcare setting. Located

at the Ochsner Center for

Primary Care and Wellness, the

O Bar is redefining healthcare

services, enhancing the patient

experience with innovative

technology.

Using physician-recom-

mended health apps, patients

who have diabetes or high

cholesterol; patients who need

help quitting smoking; and

those who are interested in

nutrition tips or fitness tracking

can test the best apps to man-

age their health and wellness.

The O Bar also features the

latest interactive health tech-

nologies, such as blood glu-

cose monitors that email daily

results to patients’ physicians

and wireless blood pressure

cuffs that can communicate

directly with patients’ smart-

phones.

“Ochsner is evolving to

meet the needs of a new world

in healthcare,” says Richard

Milani, MD, Chief Clinical

Transformation Officer, Ochs-

ner Health System. “The use of

technology to engage patients

in their own well-being will be

a significant part of healthcare

in the future.”

Because of innovations

like the O Bar, Ochsner was

honored with the cover of the

July 2014 issue of Hospitals

& Health Networks (H&HN)

magazine, an American

Hospital Association publica-

tion. Ochsner was also named

“Most Wired–Advanced” in

the 16th annual Health Care’s

Most Wired Survey, conducted

by H&HN. “We are extremely

proud of this honor,” says Pat-

rick Anderson, Chief Informa-

tion Officer, Ochsner Health

System. “This designation

reflects our focus on creating

robust, innovative technologies

that benefit our patients.”

Richard Milani, MD, at the O Bar.

33

Page 36: 2014 Ochsner Health System Annual Report

$1,000,000 +Anonymous Mr. and Mrs. Charles Godchaux

$500,000–$999,999Anonymous (2) Gayle and Tom Benson Charitable

Foundation

$250,000–$499,999Anonymous Mr.* and Mrs. Michael Earl MoskauMrs. Bonnie RaultMr. and Mrs. Johan Ruinen*

$100,000–$249,999Yvonne & Red Adams FoundationBaptist Community MinistriesMr. Terence BlanchardConMed LinvatecFore!Kids Foundation, Inc.The Greater New Orleans

FoundationThe Estate of Florence JastremskiThe Patrick Family FoundationThe Perkin FundThe Estate of Jessie D. PuckettMr. and Mrs. Joe F. Sanderson, Jr.World Heritage Foundation

Prechter Family Fund

$50,000–$99,999Capital One, N.A.CHL Linens, Inc.

Hogs for the Cause, Inc.Mr. and Mrs. Richard A. LipseyThe Montgomery FoundationNational Multiple Sclerosis SocietyOwens & Minor, Inc.The Russo GroupMr. and Mrs. William H. SeemannSolomon GroupSt. Jude Medical, Inc.Dr. Olawale SulaimanThe Toler Foundation

$25,000–$49,999Belcher Foundation #3Danni Productions, LLCFriend & Company Fine JewelersGillis, Ellis & Baker, Inc.Hever FoundationMrs. Mikell K. JohnsonJones, Walker, LLPLatter & Blum, Inc.Launch That, LLCMr. Robert W. MerrickNelkin Family FoundationNew Orleans SaintsOssur Americas, Inc.Perfect Presentations FloralsDr. and Mrs. William PinskySmith & Nephew, Inc.Mr. and Mrs. Jose S. SuquetMrs. Phyllis TaylorMr. and Mrs. Warner L. ThomasMr. and Mrs. Robert K. Wolterman

$10,000–$24,999Acadian Ambulance ServiceDr. and Mrs. Vincent R. AdolphArthrex, Inc.Mr. Walton K. AucoinBallard Hospitality, LLCMr. Ala BernardDr. and Mrs. Joseph E. BisordiBoh FoundationThe Booth-Bricker FundMs. Myriam R. BowenMs. Mary BrasherBreg, Inc.Mr. and Mrs. James Wray BushCanon Healthcare LLC/THLCCardinal HealthConrad’s Family FoundationMr. Gary CoxThe Daybrook FoundationMr. Edmund W. DumkeMs. Lin EmeryEpicDr. H. Sprague Eustis, Jr.Mr. and Mrs. Calvin Fayard, Jr.Flower Holdings LLCDr. and Mrs. Harley G. GinsbergMr. and Mrs. Avram GlazerGulf Coast Bank & Trust CompanyDr. and Mrs. Richard D. Guthrie, Jr.Mr. and Mrs. Scott A. GuttermanHumanaEstate of Fannie G. Hunt

The Honorable William D. Hunter and Mrs. Hunter

Huron Consulting Group, Inc.International Pathways, Inc.Mr. W. Elton KennedyMrs. Mary Foster KockLaborde Marine Management, LLC.Mr. James “Jay” M. Lapeyre, Jr.LHC Group, Inc.Louisiana Coca-Cola Bottling Co.Mr. and Mrs. James E. MaurinMedAssets, Inc.Medtronic Inc.Mind Puppets Productions, LLC Multiple Sclerosis Foundation, Inc.Musculoskeletal Transplant

FoundationDr. Pat O’BrienLouise Schlichenmaier and

Othon Ochsner Family Charitable Foundation

Mr. and Mrs. William A. OliverBubba & Lena Mae Oustalet

FoundationPan American Life InsurancePeoples Health NetworkPricewaterhouseCoopersMrs. Joyce PulitzerDr. and Mrs. Patrick J. QuinlanRault Resources, Inc.Mr. and Mrs. Thomas ReeceRittenberg Family FoundationRoundTower Technologies, Inc.Rozas Ward Architects

Generous supporters help Ochsner change and save livesThank you to all those whose generosity enables us to offer the latest treatments, research and technology, and to deliver affordable, accessible quality care to more patients

34

*deceased*deceased

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P H I L A N T H R O P Y

Vincent Saia FoundationMr. and Mrs. Jeffrey P. SaucierScott Mouledous Construction, Inc.Siemens Medical Solutions Health

Services CorporationMrs. Rosine “Rose” SlaterMr. and Mrs. Gary N. SolomonMr. and Mrs. Charles SonnierThe Frank B. Stewart, Jr.

FoundationSuperior Energy Services, Inc.Ian G. Thompson FoundationThoratec CorporationMr. Roy H. ToepferMr. and Mrs.* Eli W. TullisMs. Madonna Maestranzi UngerMr. and Mrs. H. Hunter White, Jr.Workplace Resource, LLC

$5,000–$9,999Amgen, Inc.Andretti Sports Marketing

Louisiana, LLCAssociated Office SystemsDr. and Mrs. Stephen F. BardotDr. and Mrs. David E. BeckBehind the Bench NBWAMr. and Mrs. Bobby C. BrannonDr. and Mrs. B. Jay BrooksThe Joe W. & Dorothy Dorsett

Brown Foundation Dr. Cuong J. BuiButcher & Associates, Inc.Caffey, Inc.Mr. and Mrs. Travis D. CapersMr. Jerry CarlisleClement Building Company, LLCMr. John ClevelandCNColumbia Presbyterian

NeurosurgeryCompassion That CompelsMr. and Mrs. Jay CorenswetDr. and Mrs. F. Ralph Dauterive, Jr.Dr. and Mrs. Adam M. DowlingDr. André D. DuplantisElmwood Gymnastics Clifford F. Favrot Family FundThe Felterman FoundationFolgers Coffee CompanyDr. Kenneth J. GainesDr. and Mrs. Nigel GirgrahGjerset & Lorenz, LLPGoPark Valet, LLCDr. Joan R. GriffithDr. and Mrs. Benjamin GuevaraGurtner, Zuniga, Abney LLCDr. Robert I. Hart and

Dr. Susan NelsonHealthMarkets AgencyDr. George W. HowardIberia BankITC Printing & Promotions

Mrs. Margaret L. JenkinDr. and Mrs. Dennis KayMr. and Mrs. John KoernerLHC Group, Inc.Liskow & Lewis, APLCDr. and Mrs. George E. LossLouisiana Organ Procurement

AgencyMr. Michael J. MaenzaDr. and Mrs. E. Edward Martin, Jr.Marvin’s Electric Service, Inc.Ms. Janet L. McDonaldDr. James M. MilburnMr. Raj K. MitraMr. and Mrs. William “Willie” S.

MonaghanNola Motorsports Host Committee, Inc.Mr. and Mrs. Pete C. NovemberOracle Corp.Dr. and Mrs. Leonardo OrejarenaMr. A.J.M. “Butch” Oustalet IIIDr. and Mrs. Patrick E. ParrinoMr. Patrick Sean PaytonMr. Scott PosecaiDr. and Mrs. Lester J. Prats, Jr.Presidio Networked SolutionsRalph Brennan Catering and

Special EventsDr. Renee Reymond and

Mr. Michael F. HulefeldDr. Alfred G. Robichaux III and

Dr. Patricia A. RooneyMr. and Mrs. Rob RyanSecond Exposure, Inc.Dr. Mary Lou W. SeymourDr. and Mrs. James W. SmithDr. and Mrs. Taylor SmithSPM Marketing and

CommunicationsDr. and Mrs. Jerry St. PierreDr. and Mrs. W. Charles

Sternbergh IIISterne AgeeMr. Jonathan M. StewartSuquet Family Charitable FundSusan G. Komen for the CureSynCardia Systems, Inc.Dr. and Mrs. David E. TaylorLuther and Zita Templeman

FoundationMr. Ronald L. ThomasThe Touchdown Club of

New Orleans, Inc.Mrs. Catherine TremaineThe Estate of William Douglas

Turner, Jr.United Healthcare Services, Inc.Dr. Robert J. Vasquez, Jr.Vs. Cancer FoundationDr. and Mrs. Vu VuongDr. Suneeta S. Walia

Every Gift Matters

Number of gifts received in 2014:

Together, We Make a DifferenceOchsner physicians and employees pledged more than $1 million in 2014

Ochsner has always had a

culture of generosity, and in

2014 physicians and employees

systemwide came together to

contribute a record-breaking

$1,033,267 in gifts and pledges

to the health system. Many employees chose to

designate their gifts to the Employee Assistance

Fund, which helps co-workers in times of personal

need. Together, the Ochsner team is accomplishing

incredible milestones.

How to GiveOchsner Health System is a 501(c)(3) nonprofit

organization. Make a tax-deductible contribution

online, by phone or by mail. For more information,

call 504-842-7110 or visit www.ochsner.org/giving.

Ochsner Health System

Department of Philanthropy

1514 Jefferson Highway, BH 240

New Orleans, LA 70121

Philanthropic gifts support all programs, services

and facilities of Ochsner Health System. More than

93 percent of donations to Ochsner Health System

come from caring individuals like you. Every gift,

even modest donations, helps Ochsner continue to

change and save lives.

■ Individuals 7,909

■ Corporations 538

■ Foundations 65

Total 8,512

35

*deceased

Page 38: 2014 Ochsner Health System Annual Report

EagleMedMr. and Mrs. Carl EbertsElmwood Fitness CenterF & M Specialty Pharmacy, Inc.Dr. and Mrs. Ruben D. Fabrega, Jr.Dr. and Mrs. Charles H. FaucheuxFirst Bank and TrustMr. and Mrs. Mark A. FrenchDr. and Mrs. George FuhrmanDr. Jyotsna FuloriaFusion Architecture, APCMr. and Mrs. David GainesDr. Gregory P. GaspardDr. Veronica C. GillispieDr. and Mrs. Joshua GoldbergDr. Barry C. GoldmanDr. and Mrs. George GolightlyDr. and Mrs. Glenn M. GomesMr. and Mrs. Bradley R. GoodsonW. L. Gore & Associates, Inc.Mr. David GuidryDr. Monique P. HamiltonDr. and Mrs. Dean A. HickmanDr. and Mrs. Terrell C. HicksMr. Alan E. HodgesDr. Carl W. HuffHyland SoftwareDr. and Mrs. Rodney F. KalilDr. and Mrs. Charles M. Kantrow IIIDr. Lutifat KashimawoDr. Sandra and Mr. McNeil

KemmerlyDr. and Mrs. Yvens G. LabordeLauricella Land Company

FoundationLa-Z-Boy Furniture GalleriesDr. Gloria M. and Mr. Jack LearyDr. and Mrs. Richard LeBlanc, Jr.Lincoln Builders, Inc.Dr. Evan LiokisDr. Chantal LorioLouisiana Hospital AssociationDr. Keith LuperMr. Daniel LyonsDr. and Mrs. Michael J. MarcelloDr. D. Anthony MazzullaMCare Solutions, Inc.Medkoder, LLCMr. Ronald MeltonMr. and Mrs. Michael J. MestayerDr. and Mrs. Richard V. MilaniDr. and Mrs. Daniel P. MokryMr. and Mrs. Robert MollohanMr. and Mrs. Brad MoodyDrs. R. Clifton and Candace MooreDr. and Mrs. Michael G. MorganMorrow Management, Inc.Mr. and Mrs. Thomas MorsteadMr. Mudbug, Inc.Mr. and Mrs. Mark MullerMuromedia Productions, LLCNew Orleans Central City

Lions Club

Striving for a WIN Against CancerMoonlight and Miracles raised $1.3 million to benefit the Ochsner Cancer Institute

On November 14, 2014, 1,800 guests convened at

the Mercedes-Benz Superdome to attend Ochsner’s

second annual Moonlight and Miracles Gala.

Gayle Benson served as the event chairperson,

and Saints head coach Sean Payton was the emcee.

The turf of the Superdome, which glittered with the

colors of the cancer ribbon spectrum, was spec-

tacularly transformed for the black-tie occasion.

A Mercedes-Benz C250W was raffled at the event,

which raised $1.3 million to benefit the Ochsner

Cancer Institute. Special events like the Moonlight

and Miracles Gala help Ochsner attract top medical

talent, invest in the most advanced technology and

deliver on Ochsner’s promise of exceptional care.

Owens & Minor (representatives from the company are pictured above) contributed generously as the presenting Patron Party sponsor. The party is a kickoff event for the gala and serves to recognize and thank the more than 200 patrons and sponsors.

Mr. and Mrs. William “Tom” Watson

Dr. and Mrs. Christopher J. Whitewoodward design + buildMr. William G. Wright, Jr.YKM Consulting, LLCDr. and Mrs. Thomas Young

$2,500–$4,999Adams and Reese LLP Miss Marilyn AdamsAJACKDr. Ronald G. Amedee and

Dr. Elisabeth H. RareshideDr. Milton W. AndersonMs. Dawn J. AnuszkiewiczMs. Mary L. ArmstrongThe Estate of Thomas H. AtkinsonDr. and Mrs. William H. BairdBaker DonelsonDr. Aditya BansalDr. and Mrs. William T. BarfieldMr. and Mrs. Kristen M. BaumerBayerDr. Hernan BazanBetter Than Ezra FoundationDr. Devinder S. BhatiaDr. and Mrs. Christopher BlaisDrs. Robert and Marlowe BoberDr. and Mrs. John S. BoltonDr. and Mrs. Kirk BonnerDr. Michael BoucreeMr. Scott BoudreauxBourgeois Bennett LLC Mr. and Mrs. Gene P. BourgeoisDr. and Mrs. Joseph L. BreaultDr. Patrick BreauxMr. and Mrs. David A. BrienBroadmoor CorporationDr. and Mrs. Daniel R. BronfinDr. and Mrs. David M. BroussardDr. and Mrs. David S. BruceBWB AdvisorsCerise Family FoundationDr. and Mrs. Bruce P. ClelandDr. John T. Cole and

Dr. Lois MailanderDr. and Mrs. W. Charles Conway IIDr. and Mrs. E. Shannon CooperCorporate Lighting & Audio Visual,

Inc.Corporate RealtyDaughters of Charity Health

CentersDr. and Mrs. William E. DavisDr. James DearMr. and Mrs. Derek DeHoogMr. Frank DeSalvoMs. Diedra K. DiasDr. and Mrs. Troy U. DrewitzDr. Charlotte A DucoteMr. Frank C. Dudenhefer, Jr.Durr Heavy Construction, L.L.C.

36

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P H I L A N T H R O P Y

Mr. and Mrs. James W. Nobles, Jr.Dr. and Mrs. Jonathan D. NussdorfOptumOptumInsight, Inc.Outlet Collection at RiverwalkDr. Joshua D. ParksDr. Rajan A. PatelPfizer, Inc.Dr. John S. PhillipsMr. Richard RatheRefreshment Solutions, LLCResource BankMr. Daniel L. RichardsonDr. and Mrs. William S. RichardsonMr. Stephen E. Robinson, Jr.Dr. Kimsey H. RodriguezDr. and Mrs. Francis R. Rodwig, Jr.Rotary Club of MetairieRotolo Consultants, Inc.Mr. and Mrs. Donald P. RougonRoy Anderson Corp.Mr. and Mrs. Robert T. RubinDr. Aldo J. RussoMrs. Sophia B. RyanDr. and Mrs. William T. SargentDr. Michael A. SaucierDr. and Mrs. Armin SchubertSelect Properties, LTD.Dr. Mariastella Serrano

Dr. and Mrs. E. David Sledge, Jr.Dr. Dana Smetherman and

Mr. Charles FreemanDr. and Mrs. Thom F. SmilariMr. and Mrs. Michael C. SportSt. Anne General Hospital AuxiliarySteeg Family FoundationMr. Steven W. StilesMrs. Carroll W. SuggsDr. and Mrs. Srikanth TammaMr. and Mrs. Clayton D. TaylorDr. and Mrs. George TherapondosDr. Patricia Elizabeth ThomasToulouse GourmetDr. and Mrs. Michael TownsendTuleu Consulting CompanyMs. Daisy M. Van DenburghMr. and Mrs. Bernard Van der

LindenDr. and Mrs. Hector O. VenturaDr. Gabriel A. VidalVisualase, Inc.Dr. and Mrs. Edward Waitt, Jr.Ms. Beth E. WalkerMr. and Mrs. Grant WalkerMr. and Mrs. William C. WardWeil Bohn FoundationWestbank Urgent CareWestguard Investments, LLC

Dr. Frank WhartonDr. and Mrs. Charles WhitlowMr. and Mrs. Fritz WindhorstDr. Laura A. Winkeler Dr. and Mrs. Howard H. WooXcel Air Conditioning Services, Inc.Robert E. Zetzmann Family

Foundation

$1,000–$2,499Dr. Freddy M. Abi-SamraAccel Management Co., LLCMs. Melissa AdamsDrs. Aderonke and

Olugbenga AkingbolaAl Copeland Investments, Inc.Mr. Jawed Alam and Ms. Julia CookDr. Mollie AlarconMr. Timothy AllenAlstar2 Cheerleading AcademyAmerican Society of Health-System

PharmacistsDr. David R. AndersonMr. Charles Doug ArdoinMrs. Brooke ArthursARX, LLCAsbestos.com, LLCAtmos EnergyBanner Chevrolet, Inc.

Lynn C. and Craig A. BardellMs. Gayle BarnerMs. Ellen L. BartholomewDr. Katherine BaumgartenDr. Lisa B. BazzettMr. Edwin H. Beachler IIIMr. and Mrs. Mark W. BeckstromMs. Michele BensonMr. and Mrs. Sydney Besthoff IIIBiloxi Beach Resort RentalsBioscrip and SubsidiariesDr. Laurie Ann BishopDr. Lawrence BlondeMr. and Mrs. Frank A. BockludMs. Jennifer F. BollingerMr. Anthony J. BonnecarrereMr. Blake BoudreauxCarole B. & Kenneth J. Boudreaux

Foundation, Inc.Dr. and Mrs. Roger Earl BowieMr. William K. BoyerDr. and Mrs. James W. Bragg, Jr.Mr. and Mrs. James P. BritschMr. Dick BrownMr. Frank R. Burnside, Jr.Dr. and Mrs. R. Brent Butcher IICaesars Entertainment

Operating Co.Mr. Sean Callahan

37

*deceased

Ochsner Heritage Society Individuals who have made a gift to Ochsner in their

estate plans and have notified the Department of Philan-

thropy are named to the Ochsner Heritage Society. These

special donors remember Ochsner in their will, create

a charitable gift annuity or trust benefiting Ochsner, or

give insurance policies. These deferred gifts are critically

important to Ochsner’s long-term success.

The following donors became the newest members

of the Ochsner Heritage Society by notifying the

Philanthropy Department of a new deferred gift in

their estate plans in 2014: • Anonymous

• Mr. and Mrs. Craig A. Bardell

• Mr. Sidney Englander

• Wanda and Gary Gollott, Jr.

• Mr. and Mrs. Johan Ruinen*

Planned gifts from the following donors were received in 2014:

• Anonymous

• Mr. Thomas H. Atkinson*• Mr. Charles Godchaux

• Mrs. Fannie G. Hunt*• Mrs. Florence Jastremski*• Mr. Jessie Puckett*

On behalf of the staff and many patients who benefit from

planned gifts, Ochsner is grateful to these generous supporters

and all 140 members of the Ochsner Heritage Society. For more

information on becoming a member of the Heritage Society,

please call 504-842-6585.

• Mr. and Mrs. Johan Ruinen*• Mr. William Douglas Turner, Jr.*• Mrs. Elma Warren*• Mr. and Mrs. William “Tom”

Watson

• Mr. Alcide Webre Jr.*

Page 40: 2014 Ochsner Health System Annual Report

P H I L A N T H R O P Y

Dr. Samuel P. MartinMr. Federico Martinez, Jr.Masquerade 81 Sherrill Ann

Widdig, LLCMs. Patricia M. MassettMr. and Mrs. Dirk Mauk Dr. Kendra J. McAnallyDr. Jonathan C. McCall, Jr.Ms. Blanche D. McCloskeyMr. John E. McMillenMcMurry/TMGMs. Terri McNortonDr. and Mrs. Leonard MeggsMr. Paul MenascoDr. and Mrs. Douglas MendozaDr. Julie MermilliodMerrymac-McKinley

Foundation Inc.Ms. Tammy M. MesserMiraMed Revenue GroupGeneral David M. Mize,

U.S. Marines (Retired)Ms. Louise H. MoffettMr. Frederick F. MonkMs. Shelly R. MonksDr. Paula M. MonnatMr. and Mrs. Charles N.

Monsted IIIMs. Skylene N. MontgomeryDr. Brian A. Moore and

Dr. Kristin Van HookDr. and Mrs. George B. Morris IIIDr. and Mrs. George B. Morris IVMr. and Mrs. Robert MorseMr. Todd J. MuleDr. Karen A. MuratoreNational Marrow Donor ProgramThe National WWII Museum Dr. and Mrs. James H. NewcombMr. and Mrs. Christopher NielandMs. Janet L. NilesMs. Nell NolanO’Brien Flooring, Inc.Dr. and Mrs. J. Lockwood

Ochsner, Jr.Dr. and Mrs. John OchsnerMr. and Mrs. Morris OchsnerMrs. Marcie H. O’DwyerDr. Moira OgdenDr. Olusegun O. OsinbowaleMr. and Mrs. James B. OustaletMr. and Mrs. Joel P. OustaletDr. Kiran K. PadigalaDr. Brandy A. PanuntiMr. Scott E. ParkerMs. Shirley E. PecoraroPelican Coast ClothingPelican Pub Spirits & DaiquirisDr. James C. PenfoldPerlis, Inc.Dr. W. Brian PerryDr. Brian Lamar PettifordDr. and Mrs. Austin G. Phillips, Jr.

Ms. Janice PiazzaPMO Pharmacy ManagementMary E. Peters & Robert W.

Polchow FoundationPrecor USAMr. and Mrs. Sidney PulitzerQuick Courier ServicesDr. and Mrs. Robert J. QuinetRacing For KidsMr. and Mrs. Donald RandonDr. Eduardo R. RandrupDr. Marilyn C. RayDr. Richard N. ReDr. Trevor ReichmanDr. and Mrs. John P. ReillyBoatner Reily Family FundDr. Justin RenaudinMr. and Mrs. Newton ReynoldsDr. David RichardsDr. Margaret A. RoberieMr. and Mrs. Marc L. Robert IIMs. Sarah A. RobertsDr. Wanda M. RobinsonDr. Anne Elizabeth RodrigueDr. Christopher Z. Rodrigue, Jr.Dr. and Mrs. Esteban O. RomanoMs. Joan RooneyMs. Joan F. RooneyMr. Roger J. Roussel IIIMr. Robert S. RugeleyDr. and Mrs. Jairo I. SantanillaMr. Anthony J. SaulMr. and Mrs. Robert SavoieDr. and Mrs. John C. ScharfenbergSchmieding Foundation, Inc.Mrs. Calista SchneidauMr. and Mrs. James SeitzDrs. Leonardo & L. Michelle

SeoaneDr. and Mrs. John B. SeymourDr. Sangeeta ShahMr. Ronald Lewis SharpeShell Oil CompanyShogun International, Inc.Dr. and Mrs. Stanton E. ShulerDr. and Mrs. Harold SightlerDr. and Mrs. Peter W. SimoneauxDr. Deborah SimonsonDr. Leslie SiscoThe Smallpage Family FoundationMs. Evelyn R. SmithDr. and Mrs. Roger D. SmithDr. Victoria SmithMrs. Janet L. Snow-GodfreyDr. Jose R. Soberon, Jr.St. Joan of Arc SchoolDr. Trudi B. StaffordDr. Barry M. StarrDr. Sarah StassiDr. and Mrs. Russell W. SteeleMs. Michelle R. StieffelMs. Shelley M. SullivanSwerve, LLC

Mr. Giancarlo G. CampiCareDX, Inc.Dr. Dominic S. CarolloMr. Thomas CasselsDr. and Mrs. Pedro CazabonDrs. George and Leslie ChimentoDr. Victor P. ChisesiMs. Leigh A. ChristovichMr. and Mrs. Philip ClaverieMs. Dorothy M. ClyneDr.* and Mrs. Edward S. ConnollyMs. Caroline M. ConwayDr. and Mrs. Ralph L. CorsettiCrescent City PharmaceuticalsDr. Patrick CripeA. C. Cross, Inc.Dr. Robin B. DaleDr. and Mrs. Joseph R. DalovisioDr. Julie and Mr. Nicholas DannaMs. Adele DantinDaul Insurance Agency, Inc.Ms. Polly DavenportDr. Amalia M. DecomasDr. Tara DeeneyDr. and Mrs. Steven B. DeitelzweigMr. Kenneth J. DetiveauxDr. and Mrs. Daniel A. DeVun, Jr.Dr. John DiGigliaDr. Susana L. DippMr. and Mrs. William DodenhoffDr. Mark A. DodsonDr. David Scott DonaldsonMs. Rene O. DoucetDr. James R. Douglas, Jr.Dr. Stephen DriscollDr. Terence C. D’SouzaMs. Sandra B. DufreneMr. Ritchie J. DupreDr. Quenyatta Echols-WilliamsMr. John EdwardsDr. and Mrs. Craig EhrensingDr. and Mrs. Clint E. ElliotLt. Col. and Mrs. Richard H. EllisDr. Mini ElnaggarDr. Robert Van Buren EmmonsDr. Nona EpsteinDrs. Luis and Andrea EspinozaDr. and Mrs. Barry F. FaustMr. David G. FerraroFirst NBCDr. Caroline F. FlintDr. Daniel FontenotFowler RodriguezFresenius Management

Services, Inc.FRM Communications, Inc.Dr. G. James Fruthaler, Jr.Dr. and Mrs. Harold A. Fuselier, Jr.Dr. Rajiv B. GalaMr. and Mrs. Marcel Garsaud, Jr.General Parts InternationalMr. and Mrs. Kerry GenzerDr. Lois H. Gesn

Gifted Nurses, LLCMrs. Margaret GirgrahMs. Earlene GoensMr. John A. GoldMs. Nicole M. GonzalesDrs. Steven J. and Patricia M.

GranierMr. Mark GreenGrimes FoundationDr. and Mrs. Christopher P.

GuariscoDr. Susan H. GunnMs. Richelle Hammond-SoniatMs. Ana HandsHansel Brown LLCMr. Jon “Jay” R. Harris, Jr.Ms. Sandra HarrisMs. Juli M. HartDr. and Mrs. Stuart R. HartMr. and Mrs. Lloyd HartmannHaydel’s BakeryMr. and Mrs. Charles W. Heim, Jr.Dr. Douglas HenricksDr. and Mrs. Allan S. HildMr. Joseph W. Hill IIDr. and Mrs. Keith A. HolmesHospice CompassusHouse of Blues, New OrleansIDSA, LLCMr. and Mrs. George H. JaetDr. and Mrs. Louis O. Jeansonne IVDr. and Mrs. Daniel K. JensDr. and Mrs. John A. KalmarMrs. Masako KamataMs. Vicki L. KaplanDr. Marc KatesMr. and Mrs. Michael KearneyDr. Robert M. KellyDr. Amisha Ramjiani KhichaDr. Alicia KoberDr. Karanjit S. KoonerMr. Nicholas J. KousaganMs. Tracy W. KrohnDr. Ellen KrugerDr. Joseph O. KuebelDr. and Mrs. Eric LabordeMr. and Mrs. John P. LabordeMs. Melissa Z. LandryMr. and Mrs. Randal C. LangfordMr. and Mrs. Philip F. LapeyreMr. and Mrs. Robert S. LapeyreDr. and Mrs. Carl J. Lavie, Jr.Dr. Tam Huu LeDr. David H. LeeThe Legacy Donor FoundationMs. Traci W. LucasMr. Scott A. MabryMr. and Mrs. Walter P. MaestriDr. Joel D. MarcusDr. and Mrs. David MargolinMr. Ory S. MarrioneauxDr. Benjamin J. MartinMs. Donna Martin

38

*deceased

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P H I L A N T H R O P Y

Dr. and Mrs. T. Lamar TeafordThibodaux Endoscopy, LLCMr. Carl J. TholenDr. Austin ThomasDr. Shontell N. ThomasTowerBrook Capital Partners L.P.The Emily Hall Tremaine

Foundation, Inc.Dr. and Mrs. Robert J. TreutingMr. J. Derek TrovatoDr. and Mrs. Terrence M. TruxilloMr. Henry John TylerUS WorldMeds, LLCDr. Omotola UwaifoMr. and Mrs. Paul S. VanderheydenDr. Salvador VelazquezDr. and Mrs. Stephen WaldoDr. and Mrs. William F. WatersThe Estate of Alcide N. Webre, Jr.Dr. Marc W. WeiseMs. Stephanie WellsDr. Anna M. WhiteMs. Lois A. WholeyThe Honorable Jacques L.

Wiener, Jr.Mr. and Mrs. Robert J. A. WilliamsWindsor Court HotelThe Watson W. Wise FoundationMr. and Mrs. John WoganMs. Charlene WoodwardMr. and Mrs. Robert E. Young

$500–$999Ms. Julie E. AhrendDr. Ighia AinablianMr. Sean D. AireyDr. and Mrs. David W. AllevaMr. Scott D. AmatoMr. and Mrs. Dennis I. AndersonMr. Patrick AndersonMr. Frank A. Ashby, Jr.Audubon Nature InstituteMrs. Michelle P. AustinDr. Christopher R. BabycosDr. Bridget BagertMr. and Mrs. Mahmoud BahMrs. Shirley S. BakerMs. Angeline BaldridgeMr. Ernest BarberMs. Alexis N. BarriosMs. Ruth R. BarriosBaudry Therapy Center, LLCDr. and Mrs. Bernard BausDr. Francine BellevilleMs. Mary K. BlackburnMs. Susan A. BlackburnDr. Oren BlalockMr. Anderson V. BootheMs. Angela BoudreauxMr. Terry BourgeoisMs. Charlene K. BreauxMs. Catherine BrouilletteMs. Amber B. Broussard

Mr. Kenneth G. BrowneMr. and Mrs. Robert J. BroylesDr. Thornton E. Bryan IIIMs. Karen S. BullockMs. Stacy A. BundrickMr. Ray A. BurletDr. and Mrs. Alan L. BurshellCabinets By Perrier Inc.Cafe DegasDr. and Mrs. Phillip R. CanfieldMr. David J. CantrelleMs. Joann CardaroDr. Michael E. CareyMrs. Sarah Freeman CareyDr. Tracie N. CarterMs. Willie P. Carter-ThompsonCartozzo’s BakeryMs. Elizabeth M. Caster-EngelsMr. and Mrs. Bob CateCharles C. Theriot & Company

Certified Public Accountants, LLCMs. Amy S. ChauffeMs. Amy H. ChauvinMs. Kathryn C. ChavetClaim Services, Inc.Ms. Megan E. CohenMs. Ava Jo CollinsMr. John CollinsDr. Christopher E. ComstockDr. Walter E. ConnerMr. David M. ConnickMs. Sharon CoslettMr. and Mrs. Richard CreagerMr. and Mrs. Louis E. Danflous, Jr.Mr. Gregory G. DanielsonMrs. Eulalie DauteriveMs. Deborah DavisMs. Lauren B. DefratesDr. Richard DeichmannDr. and Mrs. Patrick DelaneyMs. Emilia M. DelgadoMs. Deborah A. DeMatteoDr. and Mrs. Trent D. DesselleMr. Carling L. Dinkler IVMs. Katherine J. DixonMr. Eric D. DizinnoDr. Sarah DrennanMs. Tiffani DucoteMs. Deidra B. DudleyMs. Cathy K. DuetMr. Kendrick J. DuetMs. Debra A. Dumas-HicksDr. and Mrs. Michael A. DunnMs. Corinne M. DuplessisMs. Jessica EckstromMr. and Mrs. Hollis EddinsEquip Sports PerformanceDr. Elizabeth EyreMs. Eden C. EzellDr. and Mrs. Thomas FairleyMr. and Mrs. William FiserFleurty Girl, LLCDr. Stephen J. Fortunato

39

*deceased

$1.6 Million Raised From Ochsner Special Events in 2014

Raising Cane’s Tackles Breast Cancer Raising Cane’s donated 15 percent of beverage

sales to benefit the Ochsner Cancer Institute.

Purple Pants Party The Ian G. Thompson Foundation’s annual event

raised funds for the Bush Pancreatic Cancer

Research Fund at the Ochsner Cancer Institute;

attendees wore purple, the color associated with

pancreatic cancer awareness.

Subaru In December, Bryan Subaru contributed a

percentage of auto sales; contributions benefited

the Ochsner Neuroscience Institute.

Moonlight and Miracles Gala Attendance grew by 35 percent from 2013 to 2014;

proceeds increased by 45 percent from 2013 to

2014.

Ochsner Goes Pink The New Orleans Saints vs. Tampa Bay Bucca-

neers game on October 5 recognized patients and

physicians from the Ochsner Cancer Institute. In

addition, a breast cancer education and awareness

luncheon was held in October.

Hope Floats On National Cancer Survivor Day, more than

1,000 cancer survivors were celebrated at this

festival, held at Mardi Gras World.

King Cake Festival More than 12,000 guests attended the inaugural

festival; 21 bakeries participated.

Tree of Life On-site holiday celebrations were held at nine

Ochsner locations; proceeds went to the

Ochsner Excellence Fund.

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P H I L A N T H R O P Y

Ms. Cynthia M. FoxMr. and Mrs. Wilmer J. FreibergDr. Elizabeth S. FrenchFroYo Cafe and SweetsDr. José FumeroFuntastic Fotos, LLCMs. Cyndy L. GabMs. Joan F. GablerMiss Katherine GageGambit Communications, Inc.Dr. Andrea M. GaraudyDr. Michael GarciaDr. and Mrs. William Jacob GeorgeGerald’s DonutsMs. Maida J. GloverMr. and Mrs. Gary Gollott, Jr.Mr. and Mrs. Leon GreenblattMr. John L. GreenwaldtMr. and Mrs. David A. GrimesMs. Tia L. GuillenDr. and Mrs. Philip H. GutinMs. Marjory D. HarperMr. Holt B. HarrisonDr. and Mrs. Don M. HemeltDr. and Mrs. Richard J. HesseMr. and Mrs. Carl F. Hicks, Jr.Mrs. Dorothy D. HillMs. Kathy R. HillMr. William M. Hill, Jr.

Dr. Williams C. Holmes, Jr.Ms. Carol M. HopsonMs. Susan S. HuangDr. J. Preston HughesInstitute of Healthcare

Executives & SuppliersIPM Integrated Project

ManagementJABBR, LLCMr. David J. JeffersonJefferson Sprinkler, Inc.Dr. and Mrs. Calvin M. Johnson, Jr.Mr. and Mrs. E. Douglas JohnsonDr. Kristin JohnsonMr. Richard O. JointJulian Enterprises LLCDr. and Mrs. Aaron Michael KarlinKay JewelersKehoe–France Library FundMr. Christopher T. KellyDr. Abdul KhanDr. and Mrs. Louis J. KimMr. and Mrs. Clayton S. KnightMs. Michele M. KraftMr. Damon KremerDr. Donavon N. LafleurDr. and Mrs. Michael E. Lavigne, Jr.Mr. Michael G. LawsonDr. Andrew Lawton

Mr. George LeamanMs. Trechelle T. LefloreDr. George L. LeonardMr. and Mrs. Rudolph Lesso, Jr.Mr. Barries C. LeungDr. Justin J. LevineDr. Andrea J. LinscottDr. Sherri A. LongoLoretta’s Authentic Pralines, Inc.Mr. Lawrence L. LorioMs. Donna LottingerMr. Robert D. LoweMs. Leilani B. ManaloMs. Stephanie Markey-MooreMartin International Inc of LAMs. Krista M. MarzDr. and Mrs. Charles C. MatthewsMrs. Kathleen McCullaDr. Anthony E. McDavidDr. Patrick F. McDonaldDr. R. Dale McKinneyMs. Ann M. McLindonDr. Susan McNamaraMedpoint, LLCMs. Stacy H. MelvinMidway PizzaMs. Christy L. MigaudMs. Katherine F. MillerDr. Noel L. Mills

Lt. Col. Gene A. Millspaugh, U.S. Air Force (Retired)

Dr. Aimee S. Mistretta Ms. Irene M. MitchellDr. and Mrs. William T. Mitchell, Jr.MKL Mystick Krewe of

Louisianians, Inc.Molly McNamara DesignsMr. Andrew O. Montz IIIDr. Jessica MouledouxMs. Nancy B. MounceMr. Ronnie’s DonutsDr. Lisa C. MurckoDr. Rafael NeimanNew Orleans Hamburger &

Seafood CompanyNew Orleans Jazz & Heritage

FestivalMs. La Marylis H. NewmanDr. Ramona E. Nicolau-RaducuNicoll’s Limousine ServiceDr. and Mrs. Dmitriy NiyazovNonna Randazzo’s, LLCMs. Cecilia Ortencio AmorMs. Patrice M. OsbornMs. Indra D. OsiDr. and Mrs. George A. PankeyMs. Deborah A. PaschalDr. and Mrs. Hamang Patel

A Sweet Success The first Ochsner King Cake Festival raised funds for Ochsner Hospital for Children

On February 9, 2014, more than 12,000 guests attended the inaugural King Cake

Festival in Champions Square. The family-friendly event, complete with musical guests,

a competition among some 20 bakeries and a “fun run” around the Mercedes-Benz

Superdome, was made possible with the help of more than 140 volunteers. The festival’s

proceeds, which came to more than $140,000, benefit Ochsner Hospital for Children.

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Mr. and Mrs. Frank PeragineMr. and Mrs. Windsel PhillipsMr. Kenneth PickeringMs. Susan PigliaMr. and Mrs. Dick H. Piner, Jr.Dr. Carmen I. Posada-PepperMs. Louisa W. PostMs. Arlene T. PotichaMs. Kathryn A. PowellMs. Elizabeth PretusMr. and Mrs. Howard S. PrinceMr. Chase RaineyMr. and Mrs. Eddy RamirezMr. and Mrs. Edmund E. ReddMr. Harry Reese, Jr.Ms. Lana A. ReevesDr. Charles R. ReinningerMr. and Mrs. Leon J. Reymond, Jr.Ms. Sheila N. ReynaudThe Ritz-Carlton New OrleansDr. Shannon C. RobertsMr. Conrad RobertsonMr. Phillip RobinsonRodrigue Studios, LLCMr. Harold J. Rome, Jr.Ms. Sandra SalmenDr. Suma SattiMs. Christy A. SchexnayderMs. Tracey T. SchiroDr. James J. SchnabelSchneider Paper ProductsDr. and Mrs. George Schneider Mr.

Charles J. Schoennagel, Jr.Mrs. Patricia H. SchuttsMs. Jana S. Semere Ms. Elaine E.

ShaneyfeltDr. Sanjay SharmaDr. Edward SherlingDr. Naglaa A. ShourbajiDr. Elizabeth SkeinsDr. Clay R. SkinnerMs. Angela W. SmithDrs. Gregory and Julie SossamanSouth Louisiana Medical

AssociatesDr. and Mrs. Gerald J. SparksSt. Charles Gardens Condo

Assn., Inc.Dr. Catherine G. Staffeld-CoitMr. Jonathan R. StarnesDr. and Mrs. Rodney B. SteinerMr. and Mrs. Randy StrasselDr. and Mrs. Michael A. SullivanTasc PerformanceDr. Charles Teamer, Sr.Dr. Liza DiLeo ThomasMs. Angelique D. TillmanDr. Michael C. TrotterDr. Kelly G. UralDr. Richard C. VanderbrookDr. Sreekanth VasireddyMs. Eilene H. VerretMs. Debra A. Volpi

Mr. Danny VuVulcan Materials CompanyMr. Orris J. WagnildMs. Tyesha WalkerMs. Sally WallaceMs. Elma Warren*Ms. Suzanne N. WarrenDr. Philip R. WeinsteinMrs. Cristina R. WheatMr. Forrest J. Whichard IIIMrs. Barbara R. WillemsMs. Laura E. WiltMrs. Margaret YakeMr. and Mrs. Lawrence YoungMr. Scot D. YoungMr. Leon A. ZebrickMs. Helen ZitoDr. Richard Zweifler

$250–$499Ms. Sandra S. AcheeMs. Kathy AllenMs. Nicole AllenMs. Sandra M. AllenAmerican Board of Neurological

Surgery, Inc.Ms. Kerry M. AndersonDr. and Mrs. Samuel S. Andrews IIMs. Bernita B. AugustineMs. Jaclyn G. AutinDr. Charles BahnMs. Betsy L. BaldwinMs. Kellie W. BarberousseMs. Mandy M. BarnesMs. Bridget M. BarrettMr. William S. BarretteMs. Valerie S. BatisteMr. Michael A. BattagliaMs. Cristin L. BaudryBayou Transportation Services, LLCMs. Laurie BecnelMr. and Mrs. J. C. Bell IIIMr. and Mrs. David J. Benoit, Jr.Ms. Patricia BetzMs. Melrose D. BiagasMr. Lloyd O. BinghamMr. and Mrs. Robert H. BohMrs. Denise D. BolnerMs. Barbara J. BonerMs. Christina Z. BordelonMr. Dale G. BoudreauxMs. Susan E. BoudreauxMs. Elizabeth T. BoullionMs. Judy BourgeoisMr. David BrennanMs. Cynthia M. BriodyBrooke Point High SchoolMs. Kelli BrooksMr. Horace J. BrownMr. Willie E. BrumfieldBuffalo Wild WingsMr. John M. BurchamDr. John P. Burge

Dr. John R. BusbyMrs. Marvin L. BushMrs. Tammy F. BushDr. and Mrs. Martin B. CaminsMs. Reonda C. CannonMs. Sheron A. CaravellaMs. Jennifer S. CargillMs. Tracey M. CarmeniaDr. and Mrs. Ian CarmodyMr. Jonathan N. CarothersMr. and Mrs. Roy J. CarrereMs. Shannon N. CarusoMr. Thomas P. CaseyThe Cat Nap Company, LLCDrs. M. Lynn and Stephanie L.

Cauley Ms. Kim M. CazenaveMr. Veeraswamy ChavvakulaDr. Edward R. ChiassonDr. Brinda ChokshiChristen Elizabeth Clement

FoundationMs. Lisa S. CollettiMs. Anna P. CombesCompetitor Group, Inc.Ms. Barbara J. ConleyDr. David A CoolmanMr. Chaz K. CooperMr. Sam Corenswet, Jr.Ms. Elizabeth A. CothrenMs. Patricia A. CouvillionMs. Eunice P. CoxMs. Nichole G. CrochetMs. Sherry R. CrosbyMs. Teresa N. CrouchetCRR Cancer Research and

Services, Inc.Dr. John Culpepper IIIDr. Aixa Curbelo-IrizarryMs. Katie P. DaherMs. Mary Ann DankertMs. Pamela J. DeblaseMs. Georgia C. DelabarreMr. John W. Dellsperger, Jr.Dr. Bryan K. DemarieMs. Karen F. DensDr. Nancy E. “Lisa” DiethelmMr. and Mrs. Mark DiltsMs. Jayne A. DominiqueMs. Gayle J. DommerMs. Shawn DonahueMr. Josh A. DonaldsonDr. James R. Douglas, Sr.Mr. and Mrs. Jason P. DouglasMs. Myra B. DruryMs. Michelle Y. DuboisMs. Sandra F. DuboisMs. Jenifer R. DucoingMr. Andrew W. DucoteMs. Sheila D. DufreneMs. Donna M. DunnMs. Tiffany R. DunnawayMrs. Joan B. Durant

Ms. Denise S. DussomMs. Marie EasterlingMr. Mark EckertDr. Scott EckertMr. Jackson B. EllisorMs. Lorrie A. ErarioMs. Rebecca EscheteMr. and Mrs. D. Blair FavrotDr. Eric M. Finley LLCDr. Laura B. FisherMs. Julie H. FoleyMr. William E. FolletteDr. Amanda G. FontenotDr. Christopher P. FontenotMs. Berta J. FosterDr. and Mrs. John E. FrancisMs. Samantha M. FrostMs. Sarvia GarridoMr. and Mrs. James F. GearyMs. Amy C. GilesDr. Martin Marcie GlowackiMr. and Mrs. Eugene J. Gomes, Jr.Gott Gourmet, LLCMs. Brittany B. GraffagniniDr. Ramona Granda-RodriguezMs. Shelley S. GraphiaDr. Lowell R. GravesMs. Aimee H. GreenMs. Kara M. GreerThe Honorable and

Mrs. Joseph F. GreferMs. Jennifer C. GreggMs. Debra A. GrienerMr. and Mrs. David E. GrimesMs. Courtney R. GuidryMs. Colleen C. HagyariMs. Brenda T. HaleMr. and Mrs. Gregory J. Hamer, Sr.Lt. Col. and Mrs. C. L. HamiltonMr. Dale L. HananMs. Sheila G. HancockMs. Edwina C. HandsomeMrs. Laurie D. HansenDr. Portia M. HarrisDr. Lawrence J. Hartley, Jr.Ms. Sandra P. HartleyMs. Darlene M. HattierMs. Ann D. HaydelMs. Diane M. HaysMs. Chermaine M. HebertMr. Michael HeimMs. Mary C. HeldDr. Terrell HemeltMs. Andrea L. HerringtonHess Deynoodt MarketingMs. Amanda HicksMr. Toy A. HodgeMs. Katherine S. HoltMs. Princess R. HoltMr. Mundy M. HoustonMr. John HowardMs. Cynthia B. HuberMs. Ruth A. Huey

41

*deceased

Page 44: 2014 Ochsner Health System Annual Report

Mr. John Hughes, Jr.Mr. and Mrs. Albert H. HunkerMs. Mary R. HurleyMs. Diana W. HutsonImagine Nation Books, LTD.Mr. Richard M. Indovina, Jr.Ms. Grace I. JacksonMr. Gary JallansMs. Victoria G. JeansonneDr. Sonia Jimenez-VictoresMr. and Mrs. Clayton E. JohnsonMs. Janice JohnsonMs. Tammie L. JohnsonMr. and Mrs. Todd JohnsonMr. and Mrs. Tracy P. JudiceMs. Janet M. KaleherMs. Alison W. KampenDr. Kenneth M. KarlinMs. Kimberly G. KeeneDr. and Mrs. Gerald C. KellerDr. Naseeruddin A. KhanDr. David G. KlineKrewe of Dren, Inc.Mr. and Mrs. Wilfred M.

Kullman, Jr.Ms. Lisa C. LabatMs. Kimberly S. LabruzzaMr. Donald R. Ladner, Jr.Dr. and Mrs. James Bing LamLambay Group LLCMr. Eugene P. Landry, Jr.Mrs. Judith G. LandryMr. and Mrs. Harry Merritt Lane, Jr.Mr. Thomas W. LangloisMr. Douglas L. LauterbachMs. Bonnie T. LeblancDr. Jenny L. LeboeufMr. Stephen C. LegendreDr. Ricardo Leoni IIMs. Mary A. LescaleMs. Catherine K. LevendisMr. and Mrs. Donald A. LindquistMs. Patricia R. LoeweMs. Jeannine C. LoiselMs. Danielle Lombard SimsMs. Merikay LongLoupe Photography & VideoMs. Linda LowryMs. Jacquelyn A. LupoMs. Iona Lyons-BrownMr. John MacmahonMs. Stafford S. MaestriMr.* and Mrs. Nickie C. MaggioMr. Robert G. MaiMrs. Isabel O. MannDr. Cherie R. ManyMs. Vicki A. MarengoMs. Lauren E. MartinezDr. and Mrs. William McCall, Jr.Dr. Kevin M. McMullenMedia Medix, LLCMs. Maria C. MedinaMs. Penny L. Mehn

Ms. Renee MelanconMs. Mary H. MeyersMs. Jennifer D. MichelMs. Odette F. MiguelezMs. Kristin J. MilanoMs. Winifred J. MillerMr. Jeff M. MireMr. Iosefa MisatuliDr. Tara E. MitchellMr. Henry Efesoa MokossoDr. Oliver S. MollereMr. L. B. MontgomeryDr. Timothy J. MooneyMs. Cynthia M. MooreMs. Patricia A. MullerMr. Mark W. NeillMs. Debra K. NelsonDr. Claude T. NesserMr. and Mrs. Lee F. NettlesNew Orleans Triumph Baptist

ChurchMs. Katherine M. NewcombDr. and Mrs. Jeremiah NewsomMs. Currie D. NicholsMr. M. Anthony NicholsDr. Deanta NormanMr. and Mrs. J.C. NortonNunez Community CollegeMs. Barbara P. ObyDrs. Elise and Robert OcchipintiMs. Barbara J. O’ConnellO’Henry’s Food and SpiritsMs. Joye G. OldagMr. and Mrs. J. B. OlindeMs. Melissa L. O’MalleyMr. Steven R. OsborneMs. Cheri B. OserMs. Janet H. OutlawMr. and Mrs. Barry PalmerMs. Sandra Z. PalmisanoDr. Jennifer M. ParkersonMr. Dennis N. PataniaMs. Chelsa F. PattersonDr. Matthew E. PattersonMrs. Rochelle PearlMs. Merlyn N. PearsonMs. Yvette S. PeevyMs. Lisa F. PellerinMr. Stephen M. PepitoneMs. Naomi F. Perron-RueggeMs. Sandra J. PhillipsDr. Thomas W. Phillips, Jr.Ms. Pisamorn PhuphanichMs. Emily PirchMs. Donna PitreMs. Robbie S. PitreDrs. Glenn and Nichole PolinPower Shack, Inc.Premier Golf of LouisianaDr. Julie E. S. PriceDr. Dawn M. C. PuenteMr. Joseph J. PugliaMs. Gina L. Rabalais

Innovative Grant Prepares Job Seekers for Healthcare Careers

Funding of more than $225,000 from New Orleans

Works (NOW) initiated an innovative workforce de-

velopment pilot program. Ochsner Health System

tailored the program to prepare job seekers for

career pathways in healthcare through coursework

and on-site clinical training. The 16-week program

teaches essential technical skills but also develops

“soft” skills such as interpersonal communication

and workplace best practices. Ochsner Health Sys-

tem and Delgado Community College were NOW’s

first partners, and today more than 50 graduates

have been placed in careers as medical assistants

at Ochsner.

About New Orleans Works NOW is a private-public collaborative administered

by the Greater New Orleans Foundation. Matching

funds are leveraged from local partners, includ-

ing the city of New Orleans, Capital One Bank,

BioDistrict New Orleans, United Way of Southeast

Louisiana, Baptist Community Ministries, Urban

Strategies, and the Greater New Orleans Foundation.

National philanthropic partners include the Ford,

Kellogg, JPMorgan Chase and Surdna foundations.

Above: Members of the Greater New Orleans Foundation, Delgado Community College and Ochsner Health System.

42

*deceased

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P H I L A N T H R O P Y

Ms. April V. RadfordRainbow Luxury ImportsMr. Stewart H. RamsayDr. Neil W. RandallMs. Doris D. RatcliffMr. Kevin M. ReimannMs. Tara E. RhinehartDr. and Mrs. Gary RichMs. Karen RichardsonMs. Lisa E. Richardson StansburyMs. Rachel RiegerDr. James M. RiserMs. Melissa A. RittlerMr. Christopher J. RobinsonDr. Seaborn A. Roddenbery Dr. and

Mrs. Jake J. RodiMr. Hudson RogersDr. William RolstonMs. Pamela A. RomaineMrs. Kristen RossiRoyal Sonesta HotelMs. Lisa N. RuizMs. Pamela W. RyanMs. Susan P. SalomoneMr. and Mrs. Thomas R. SamuelsMs. Lauri J. SandersMr. Keith A. Sauce, Jr.Mrs. Emily SavageMs. Andree L. SchaubhutDr. and Mrs. George T. SchneiderMs. Patsy G. Searcy

Mr. and Mrs. Clyde SelfMs. Jennifer M. ShahineMr. Patrick J. ShannonDr. James SheetsDr. A. David SimkinMs. Paula J. SimonMr. Stanley Simons, Jr.Mr. William SloyerDr. Donald E. SmithMs. Evelyn SmithMs. Toy M. SmootSpeckled-T’sMrs. Jennifer SpicuzzaMs. Laura M. SpurgeonMrs. Dorothy StakesMs. Melinda K. SteckMs. Coy A. SteinkampfDr. John StephensonDr. James R. Stinebaugh, Jr.Ms. Peggy A. StovallDr. Salim SukkarMr. John F. TalleyDr. and Mrs. Wendell TangMs. Tina J. Taylor AbbeyDr. Chris TheodossiouMr. and Mrs. Alex Theriot, Jr.Ms. Debra H. TheriotThigpen Construction Company,

Inc.Mr. Mathew P. ThomasMs. Deborah A. Thompson

Mr. and Mrs. E. A. ThorpeMs. Nancy A. TichenorDr. Joanna TogamiMr. Patrick J. TrahanMs. Penny L. TrahanMs. Donnalee N. TrapaniDr. Amy E. TruittMs. Nicole S. TschirnMs. Kelly C. TuckerMs. Tiffany E. TuckerUnited Mail ServicesMs. Karen E. VanBurenMr. Ferdinand Villavaso IIIMr. and Mrs. Donald M. WaitsMr. Dick P. Wall, Jr.Dr. James A. Ward, Jr.The Estate of Elma WarrenMs. Jacqueline P. WarrenMs. Lawanda D. WarrenMs. Deborah G. WeaverDr. Tommy WeaverMr. Wayne H. Weeks, Sr.West Virginia UniversityMr. and Mrs. Lloyd WestphalMr. Charles A. WhiteMr. and Mrs. Douglas WhiteMr. Wendell C. WhiteDr. C. Mark Whitehead, Jr.Mr. and Mrs. Walter R. WhiteheadMs. Patricia L. WileyMr. and Mrs. Christopher Williams

Mr. Claude S. Williams IIIMs. Melanie WilliamsMs. Shelyander V. WilliamsMs. Julia K. WilliamsonMs. Gina F. WintersMs. Lauren R. WitkowskiMs. Lea R. Witkowski-PurlDr. James B. Wooldridge, Jr.Ms. Erin S. WrayMs. Cherie J. WrightMs. Lola D. WrightDr. Merrick J. WybleDr. In Soo YoDr. Robin YueDr. and Mrs. Kenneth ZehnderZurich Classic

The above listing represents gifts made January 1, 2014, through December 31, 2014. Every effort has been made to ensure the accuracy of Ochsner’s donor list. For questions or more information, contact Lea Witkowski-Purl at 504-842-8232.

A patient consults with a diabetes-trained practitioner as part of the Diabetes Empowerment Program.

The Gift of Giving BackThe support of generous donors enables the Frank A. Riddick, Jr., MD, Ochsner Diabetes Institute to deliver world-class care

Frank and Charles Godchaux of Abbeville, Louisiana, made a gift

of more than $1 million to establish the Frank A. Riddick, Jr., MD,

Ochsner Diabetes Institute. The Institute features the latest technol-

ogy and diagnostic equipment, enhanced clinical research activities,

and a comprehensive Diabetes Learning Center.

The gift was a way for the Godchaux brothers to honor Dr. Riddick,

who was CEO Emeritus of Ochsner Health System when he died in

October 2014, and give back to the health system that has cared for

their families for decades.

“Four generations of Godchaux family members have relied on

Ochsner for their medical care,” Charles says. “We are pleased to do

this to make sure the great physicians and nurses at Ochsner will

continue to be there for future generations.”

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F I N A N C I A L O V E R V I E W

FinancialStatementSummary

In 2014, Ochsner provided its patients with nearly $140 million worth of care for which the institution received no compensation.

More than 70 years ago, Ochsner was founded to

help patients and their families. As a nonprofit

institution, Ochsner dedicates its resources to

making a difference in patients’ lives and helping

southeastern Louisiana be a healthier place to

live. Through charity or uncollected payments,

Ochsner has made significant investments in

providing free or discounted care to the people

who depend on it most.

2014 Clinic Visits:

1,520,006

2014 Patient Discharges:

Ochsner Medical Center 25,537

Ochsner St. Anne General Hospital 1,948

Ochsner Medical Center – Baton Rouge 7,818

Ochsner Medical Center – Kenner 6,974

Ochsner Medical Center – West Bank Campus 7,650

Ochsner Baptist 8,153

Ochsner Medical Center – North Shore 4,437

Total 62,517

This summary is intended to present a brief overview of Ochsner Health System’s financial condition

and activity for the 12 months ended December 31, 2014.

Further information can be obtained by writing to:

Scott J. PosecaiExecutive Vice President and Chief Financial Officer

Ochsner Health System

1514 Jefferson Highway

New Orleans, LA 70121

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Page 47: 2014 Ochsner Health System Annual Report

2014 Statement of Operations

12 months ended December 31 (in millions)

2014 2013

Net Patient Revenue: $1,985.4 $1,802.8

Provision for Bad Debt: (83.5) (91.4)

Uncompensated Charity Care: (55.1) (56.4)

Net Patient Revenue Less

Allowance for Doubtful Accounts

and Charity Care Provided: 1,846.8 1,655.0

Premium Revenue: 267.3 278.5

Other Operating Revenue: 200.8 110.9

Total Operating Revenues: $2,314.8 $2,044.4

Patient Care Expense: $2,158.3 $1,914.4

Research: 13.1 11.2

Education: 41.2 40.3

Charitable Collaborative: 61.1 48.8

Total Operating Expenses: $2,273.7 $2,014.7

Income from Operations: $41.1 $29.7

Non-operating Gains and

Losses: $43.2 $32.1

Excess of Revenues Over

Expenses: $84.3 $61.8

1,600,000

1,500,000

1,400,000

1,300,000

1,200,000

1,100,0002012 2013 2014

1,413,090

Total Clinic Visits

12 months ended December 31

Unique Clinic Patients Served

12 months ended December 31

Total Operating Revenue

12 months ended December 31 (in millions)

1,450,979 1,520,006

390,000

375,000

360,000

345,000

330,000

315,0002012 2013 2014

359,677 361,622 384,181

$2,500

$2,250

$2,000

$1,750

$1,500

$1,2502012 2013 2014

$1,841.6 $2,044.4 $2,314.8

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L E A D E R S H I P

Pedro Cazabon, MDAssociate Medical Director, Primary Care, Ochsner Health System

EXECUTIVE LEADERSHIP

Board of Directors

Warner Thomas

President and Chief

Executive Officer

Joseph Bisordi, MD

Executive Vice President

and Chief Medical Officer

Michael Hulefeld

Executive Vice President and

Chief Operating Officer

Scott Posecai

Executive Vice President and

Chief Financial Officer

Pete November

Executive Vice President and

Chief Administrative Officer

Bobby Brannon

Executive Vice President and

Treasurer

William Pinsky, MD

Executive Vice President and

Chief Academic Officer

Patrick Quinlan, MD

Chief Executive Officer,

International Services

Mark Muller

Senior Vice President,

Strategy and Business

Development

F. Ralph Dauterive, MDVice President, Medical Affairs, Ochsner Medical Center – Baton Rouge

Thomas D. DavisCEO, Parish Concrete

Richard Deichmann, MDDeputy Head of School, Students, the University of Queensland– Ochsner Clinical School

William H. HinesManaging Partner, Jones Walker

Dennis Kay, MDChairman, Department of Radiology, Ochsner Health System

R. Parker LeCorgnePresident, Dr. G. H. Tichenor Antiseptic Co.

George Loss, MD, PhDChief, Multi-Organ Transplant Institute and Associate Chairman, Department of Surgery, Ochsner Health System

James E. Maurin, Past ChairFounder, Stirling Properties, Inc.

Suzanne T. Mestayer, ChairCEO, ThirtyNorth Investments, LLC

Richard V. Milani, MDChief Clinical Transformation Officer, Ochsner Health System

Jefferson G. ParkerVice Chairman,IBERIABANK

Patrick Quinlan, MDCEO, International Services, Ochsner Health System

Robert PatrickManaging Partner, The Patrick Companies

Dana Smetherman, MD Vice Chair, Department of Radiology, Ochsner Health System

Stephen F. StumpfCEO, Durr Heavy Construction, LLC

Jose S. SuquetChairman of the Board, President and CEO, Pan American Life Insurance Group

David E. Taylor, MDChairman, Pulmonary Care/ Critical Care, Ochsner Health System

Warner ThomasPresident and CEO, Ochsner Health System

Andrew B. WisdomPrincipal, Capital Crescent Consulting

Michelle Dodenhoff

Senior Vice President and

Chief Development Officer

David Gaines

Chief Executive Officer,

System Retail Services and

Senior Vice President of

Public Affairs

Janet Snow-Godfrey

Senior Vice President,

Human Resources

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Page 49: 2014 Ochsner Health System Annual Report

R E G I O N A L FA C I L I T I E S

Member Ochsner Health Network: St. Tammany Parish Hospital

Covington, La.

Ochsner BaptistNew Orleans, La.

Ochsner Hospital – ElmwoodJefferson, La.

Ochsner Medical Center – KennerKenner, La.

Ochsner Medical Center – West BankGretna, La.

Ochsner Medical Center – North ShoreSlidell, La.

Ochsner Medical CenterNew Orleans, La.

Ochsner St. Anne General HospitalRaceland, La.

Leonard J. Chabert Medical CenterHouma, La.

Managed by Ochsner: Hancock Medical Center

Bay St. Louis, Miss.

Managed by Ochsner: St. Charles Parish Hospital

Luling, La.

Ochsner Medical Complex - River ParishesLaPlace, La.

Ochsner Medical Center – Baton Rouge Baton Rouge, La.

With 13 hospitals owned, managed and affiliated; more than 40 health

centers; more than 15,000 employees; and nearly 2,500 affiliated

physicians in more than 90 medical specialties and subspecialties,

Ochsner is Louisiana’s largest health system. Its hospitals and physician

offices are located throughout southeast Louisiana, including the Greater

New Orleans area, Slidell, Covington, Raceland and Baton Rouge.

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Page 50: 2014 Ochsner Health System Annual Report

L E G A C Y

Tribute Gift Honors Ochsner HistoryThe Joseph M. Rault, Jr. Ochsner History Walk was

made possible by a gift from Joseph Rault’s family in

his memory. Rault was a New Orleans native, a lifelong

Ochsner patient and a former board member of the

Ochsner Health Foundation. He believed in Ochsner and

its mission, and he wanted others to understand it, too.

After he passed away in 2014, his family, including his

wife, Bonnie, decided that helping to fund an archival

display would be a fitting tribute to Rault as well as to

the members of the Ochsner community.

The central hallway at Ochsner Medical Center,

which connects the atrium with the hospital, now also

connects patients and families to the health system’s

internationally ranked care. Featuring more than seven

decades of historic Ochsner firsts and milestones, the

hallway has become a destination that celebrates the

system’s achievements and culture.

Among Ochsner’s historical firsts:

• Alton Ochsner, MD, and his partners founded Ochsner

in 1942 with a desire to deliver better care in a new way:

organized around the patient. This was the original

group practice.

• Dr. Alton Ochsner was one of the first to make the

connection between smoking and lung cancer.

• Ochsner physicians were the first to implant a pace-

maker in the youngest patient on record: an infant just

12 hours old.

• John Ochsner, MD, performed the first heart transplant

in the Gulf South in 1970.

• More than 20 years after Dr. John Ochsner performed

the first heart transplant, Ochsner surgeons performed

a double lung transplant on the youngest person in U.S.

history.

• In the 1990s, Ochsner surgeons completed the first in

utero surgery to correct a spina bifida birth defect in the

Gulf South. Even today, fewer than 10 hospitals in the

United States can perform this procedure.

• The first Total Artificial Heart implant in the Gulf South

took place at Ochsner in 2013.

• For the past three years, CareChex® has named

Ochsner No. 1 in the nation for liver transplants.

The care Ochsner provides often results in

grateful patients who love and invest in the

health system. When donors believe so strongly

in Ochsner that they make philanthropic gifts,

there is no greater compliment.

48

Bonnie Rault, whose gift to Ochsner

Medical Center is named for her late husband.

The History Walk at Ochsner Medical Center.

Page 51: 2014 Ochsner Health System Annual Report

I N M E M O R I A M

Visionary, Innovator, Leader and Gracious Friend: Remembering Frank A. Riddick, Jr., MD

Dr. Frank A. Riddick, Jr., a longtime leader of Ochsner Health

System, passed away on October 28, 2014, at the age of 85.

Passionately dedicated to Ochsner and its core values, Dr. Riddick

spent his entire professional career making invaluable contributions

to the health system, the community and healthcare as a whole.

A native of Memphis, Tennessee, Dr. Riddick joined Ochsner in

1961 as a specialist in internal medicine and endocrinology. He served

as Medical Director and CEO of the Ochsner Clinic from 1975 to 1992,

as CEO of the Alton Ochsner Medical Foundation from 1990 to 2001,

and later as CEO Emeritus.

During Dr. Riddick’s 26-year tenure in management positions,

Ochsner evolved from a single, specialized center to an organization

offering a full spectrum of hospital and clinic services throughout

southeastern Louisiana. His visionary leadership made the historic

merging, in 2001, of the Ochsner Clinic and the Ochsner Foundation

Hospital possible.

Dr. Riddick, whose countless achievements and gracious spirit

represent the very essence of Ochsner, received many honors and

awards from national medical and civic organizations, including

the American Medical Association and the American Medical Group

Association. Dr. Riddick was a former President of the American

College of Physician Executives, the American Group Practice Asso-

ciation and the Society of Medical Administrators. He was a master

of the American College of Physicians and the American College of

Endocrinology and a distinguished fellow of the American College of

Physician Executives. A prolific author, he wrote 27 books and book

chapters and 100 articles for peer-reviewed medical journals.

In 2007, Dr. Riddick was honored with the Ochsner Lifetime

Achievement Award. His legacy lives on in many ways, including the

recent establishment of the Frank A. Riddick, Jr., MD, Ochsner Dia-

betes Institute, which will become the preeminent site for diabetes

healthcare, clinical research and education in the Gulf South.

Dr. Riddick seemed to balance it all. He was admired as a great clinician, an

incredible family man and friend, and was nationally known and recognized as

a leader. He will be deeply missed.” — WA R NER T H O M A S , P R E S ID EN T A ND C EO, O C H S NER HE A LT H S YS T EM

Page 52: 2014 Ochsner Health System Annual Report

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