2014 North Queensland Cowboys membership

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Transcript of 2014 North Queensland Cowboys membership

Page 1: 2014 North Queensland Cowboys membership
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MEMBERSHIP AMBASSADOR Member #23222

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3

1+

0

YES

NO

Would you like a reserved seat?

SILVER STARChoose 3 games and your reserved seatSEE PAGE 14

DISTANT STAR / HOME + AWAYChoose 1 home and 1 away gameSEE PAGE 15

I can only attend away games

I simply want to show my support

STAR SUPPORTER / NON-TICKETED10% discount on home game tickets all season SEE PAGE 16

DERBY DUO Choose any 2 Cowboys v Qld teams(Broncos/Titans) games SEE PAGE 15

STAR HOMEChoose 1 home game -GA or Eastern stand options SEE PAGE 16

Defence and

JCU discounts

available!Talk to the

membership team.

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PLATINUM STARReserved Western, Eastern & Eastern Terrace grandstand seating SEE PAGE 11

GOLD STARReserved Northern & Southern grandstandseating SEE PAGE 12

STOCKYARD SAVEREastern grandstand seating (unreserved)in Bay 317 SEE PAGE 13

GOLD STAR GENERAL ADMISSIONFamily-friendly seating on the Northern & Southern hills SEE PAGE 12

DISTANT STAR / AWAYChoose 1 away gameSEE PAGE 15

WIN! JOIN or RENEW to be in the running for our member-only prize draws!Visit cowboys.com.au for details.

STAR SUPPORTER / NON-TICKETED10% discount on home game tickets all seasonSEE PAGE 16

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2014MEM

BER

EACH MEMBERSHIP includesa fantastic merchandise packfilled with Cowboys gear!

• PrioritybookingtoNRLfinals#

• PrioritybookingtoStateofOrigin#

• EntrytoCowboysMembersBaratallhomegames• CowboysLeaguesClubmembership*(value$11)• 10%discountatCowboysTeamShop(onlineandinperson)• Exclusiveteamannouncementemail• InvitationtoCowboysmemberonlyevents• Weeklymemberupdateande-newsletter• Votingrightsfor2014MembersPlayeroftheYear

• Coolerbag• Cap• Scarf• Lanyard&membershipcard• Carwindowsticker• Drawmagnet• ‘Mini-draw’foryourwallet

ROUND DATE TIME OPPONENT VENUE

ROUND DATE TIME OPPONENT VENUE

1 SAT 00 MAR 7.30PM BULLDOGS AWAY

2 SAT 00 MAR 7.30PMSTORM

HOME

3 SAT 00 MAR 7.30PM KNIGHTSAWAY

4 SAT 00 MAR 7.30PM WARRIORS AWAY

5 SAT 00 MAR 7.30PM PANTHERS HOME

6 SAT 00 MAR 7.30PM BRONCOS AWAY

7 SAT 00 MAR 7.30PM RAIDERSHOME

8 SAT 00 MAR 7.30PMEELS

AWAY

9 SAT 00 MAR 7.30PM RABBITOHS AWAY

10 SAT 00 MAR 7.30PM ROOSTERS HOME

11 SAT 00 MAR 7.30PM WESTS TIGERS AWAY

12 SAT 00 MAR 7.30PMTITANS

AWAY

13 SAT 00 MAR 7.30PM BULLDOGS HOME

14 SAT 00 MAR 7.30PM DRAGONS HOME

15 SAT 00 MAR 7.30PMBYE

16 SAT 00 MAR 7.30PM SHARKSHOME

17 SAT 00 MAR 7.30PM RAIDERSAWAY

18 SAT 00 MAR 7.30PM SEA EAGLES AWAY

19 SAT 00 MAR 7.30PMBYE

20 SAT 00 MAR 7.30PM BRONCOS HOME

21 SAT 00 MAR 7.30PM RABBITOHS HOME

22 SAT 00 MAR 7.30PM PANTHERS AWAY

23 SAT 00 MAR 7.30PMTITANS

HOME

24 SAT 00 MAR 7.30PM KNIGHTSHOME

25 SAT 00 MAR 7.30PM SHARKSAWAY

26 SAT 00 MAR 7.30PM WESTS TIGERS HOME

SEASON DRAW

SEE INDIVIDUAL MEMBERSHIPS FOR ADDITIONAL BENEFITS!

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2014MEM

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• Thechancetoleadtheteamoutatahomegame (one child drawn each game)• PrioritybookingtoNRLfinals#

• PrioritybookingtoStateofOrigin#

• EntrytoCowboysMembersBaratallhomegames (when accompanied by an adult)• 10%discountatCowboysTeamShop(onlineandinperson)• Exclusiveteamannouncementemail• InvitationtoCowboysmemberonlyevents• Weeklymemberupdateande-newsletter• Votingrightsfor2014MembersPlayeroftheYear

• Lunchboxcooler• Buckethat• Birthdaycard• ‘Softee’footy• Sticker• Tattooset• Lanyard&membershipcard

*NotapplicableforDistantStarmembersandsubjecttoterms&conditions-p19.#Emailaddressmustbesuppliedtoreceivenotificationofon-saledatesandbuyingwindowpassword.

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To show how much we value our loyal season members,signupandwe’llrewardyouwith$$$savings!

Ifyou’reaPlatinumStar,GoldStarorStockyardSavermemberandyourenewyourmembershipeachyear,you’llbeentitledtothese great loyalty discounts:

RENEW 2nd consecutive year - 5% DISCOUNTRENEW 3rd consecutive year - 10% DISCOUNTRENEW 4th consecutive and future years - 15% DISCOUNT

Retain your seat and renew each year without needing to complete a renewal form.Optinfortherolloverplan,useacreditcardforpaymentandwe’lldoalltheworkforyou!

YOUR OPTIONS:1. PAYMENT IN FULL – one up-front payment (available for all memberships) OR2. INSTALMENT PLAN – spread your payments over 10 months (season memberships only)

If you wish to change your membership or opt out at the end of the season simply contact us via email,phone or return letter and we will amend your membership accordingly.

ExclusivetoPlatinummembers!Thisgreatnewoptionallowsyoutosellyourseatbackifyoucan’tmakeittoagame.Redeemupto$14perseatpergameasadiscountonthefollowingyear’smembership*.*Limit4gamesperyearandnotapplicableforMondaygames–3weeksnoticeperiodapplies.

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Add to your renewal/application form, purchase online or give the membership team a call to order.

POLO SHIRT$42Vaportec fabric - choose white or blue!

MUG$15

PONCHO$13Reusable, includes pouch

PIGGY BANK$13

DRINK COOLER$9Jersey-style

SIZE CHART - MENS

NOTE: Polo shirt delivery is estimated for December 2013.Stockandsizingissubjecttoavailability.

ORDERING ONLINE IS EASY!To take advantage of the 10% discount on all other general (non-member) Cowboys merchandise visit cowboysteamshop.com.au and use your member login and password.

Size XS S M L XL 2XL 3XL 4XL 5XL

To fit chest (cm) 87 92 97 102 107 112 117 122 127

SIZE CHART - LADIES

Size 8 10 12 14 16 18

To fit chest (cm) 82 87 92 97 102 107

(Slightly tapered design)

(Includes front pocket - not shown)

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MEMBERS

BAR

306

305

304

303

302

301

330

331

332

333

334

EASTERN LOWER TERRACE

EASTERN GRANDSTAND

NORT

HERN

GRA

NDST

AND SOUTHERN GRANDSTAND

WESTERN GRANDSTAND

GENE

RAL

ADM

ISSI

ON

GENERAL ADMISSION

NON-ALCOHOL

NON-ALCOHOL

NON-ALCOHOL

310 311 312 313 314 315 316 317 318

210 211 212

110 111 112 113 114 115 116 117 118 119 120 121 122 123 124

223 224 225

125 126

213 222EASTERN UPPER TERRACE

13 12 1110 9 8 7 6 5 4 3 2 1

REPLA

YSCREE

N

REPLA

YSCREE

N

Western stand premium bays

Western stand bays

Eastern lower terrace

Eastern stand bays

Northern & southern bays

Non-alcohol bays

Stockyard saver bay

General admission area

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The ultimate membership for those wanting the premiumfullseasonhomegameexperience!

WesternStandPremiumBays6-9 ADULT/CHILD/CONCESSION $560

Western Stand Bays 1-5, 10-12 ADULT/CHILD/CONCESSION $491

Eastern Lower TerraceADULT $465

Bays 113-123 CHILD $371

FAMILY $1,315

Eastern Stand ADULT $412

Bays 110-112, 124-126, 210-212 CHILD $324223-225, 312-316 FAMILY $1,179

2014 PLATINUM STAR MEMBERSHIP PRICES

Terms & conditions: A child is classed as 5 to 15 years inclusive. The only concession cards to be accepted at 1300SMILES Stadium are Aged, Invalid, TPI Service Pension, Companion cards, and 16-17 year old and tertiary full time students. Limited to one seat per concession card held & ID must be produced each year.

See stadium map - page 10

RESERVED PREMIUM SEAT at 12 home games

Optiontosellyourseatbackifunabletoattendagame*

Opportunity to be part of the guard of honour for NRL team run on

Pre-game“Coach’sClip”–exclusivevideoemailedtoyou!

Season car park priority purchase

Access to loyalty discount – up to 15% OFF – see page 8

member benefitson page 6 & 7+

Seatsaresubjecttoavailability-renewingmembershavepriority.*Upto4games,excludesMondaynightgames,3weeksnoticeperiodapplies.Redeemableamountpergame:Western6-9$14;Western1-5,10-12$12;Easternterrace$12;Easternstand$10.

upgrade option: inside scoop!exclusivepre-gamephonecallsee page 15

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Huge savings on gate entry prices for the fanof the blue, yellow and grey!

Terms & conditions: A child is classed as 5 to 15 years inclusive. The only concession cards to be accepted at 1300SMILES Stadium are Aged, Invalid, TPI Service Pension, Companion cards, and 16-17 year old and tertiary full time students. Limited to one seat per concession card held & ID must be produced each year.

ADULT $183Northern Stand Bays 301-306 CHILD $89Note: Non-alcohol area, Bays 305 & 306

FAMILY $468Southern Stand Bays 330-334CONCESSION $136

ADULT $155

General Admission Outer Areas CHILD $70

FAMILY $394

CONCESSION $108

2014 GOLD STAR MEMBERSHIP PRICES See stadium map - page 10

RESERVED SEAT at 12 home games

First preference on where you sit

Season car park priority purchase

Access to loyalty discount – up to 15% OFF – see page 8

member benefitson page 6 & 7+

Seatsaresubjecttoavailability-renewingmembershavepriority.

upgrade option: inside scoop!exclusivepre-gamephonecallsee page 15

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Seasontickets(unreservedseat*)inBay317,Easterngrandstand

Paylessthan$15(adult)and$7(child)pergame

Season car park priority purchase

Access to loyalty discount – up to 15% OFF – see page 8

Lock in your Eastern grandstand seating for the whole season!

*StockyardSaverseatingareaisanunreservedseatingareawithinBay317,Easterngrandstand.Onarrivalateachhome game, choose your seat from within this area. No single game tickets can be purchased for this area. There will always be sufficient allocated seating to cover Stockyard Saver members.

ADULT $175

Eastern Stand - Bay 317 CHILD $84

FAMILY $449

2014 STOCKYARD SAVER MEMBERSHIP PRICES See stadium map - page 10

member benefitson page 6 & 7+upgrade option: inside scoop!exclusivepre-gamephonecallsee page 15

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Terms & conditions: A child is classed as 5 to 15 years inclusive. The only concession cards to be accepted at 1300SMILES Stadium are Aged, Invalid, TPI Service Pension, Companion cards, and 16-17 year old and tertiary full time students. Limited to one seat per concession card held & ID must be produced each year.

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Terms & conditions: A child is classed as 5 to 15 years inclusive. The only concession cards to be accepted at 1300SMILES Stadium are Aged, Invalid, TPI Service Pension, Companion cards, and 16-17 year old and tertiary full time students. Limited to one seat per concession card held & ID must be produced each year.

FamilypricingisexcludedfromSilverStarmembershipoptions.Themembershipteamwillcontactyouforyourgameselection.*Gamesmustbenominatedpriortoseasonstarttoguaranteesameseat.

Enjoytheflexibilitytochoosewhereyousit!

Eastern Lower Terrace ADULT $144

Bays 113-123 CHILD $114

Eastern Stand Bays 110-112, 123-125 ADULT $129

210-212, 223-225, 312-316 CHILD $99

Northern Stand Bays 301-306 ADULT $61

Note: Non-alcohol area Bays 305 & 306 CHILD $43Southern Stand Bays 330-334

CONCESSION $49

ADULT $52

General Admission Outer Areas CHILD $38

CONCESSION $46

2014 SILVER STAR MEMBERSHIP PRICES See stadium map - page 10

RESERVED SEAT (or general admission) in area of your choice

Savings on single game tickets

Keepthesameseatforyourthreeselectedgames*

5% discount in 2015 if upgrading to Platinum, Gold or Stockyard

member benefitson page 6 & 7+ upgrade option: inside scoop!

exclusivepre-gamephonecallsee page 15

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CHOOSE FROM THE FOLLOWING OPTIONS:

Signuptoreceiveanexclusivecallfromoneofourplayers,letting you know their insights on the big match ahead!

Just$4pergame!

BE THE FIRST TO RECEIVE THE LATEST NEWS!

Wherepossible,awaygameticketswillbesourcedintheawayteamsupporters’baytoenableyoutositwithother Cowboys members and fans. Home game tickets will be allocated in Bay 317 (unreserved seating) unless sold out. Game selection notification periods apply - 2 weeks for home games and 5 weeks for away games.The membership team will contact you for your game selection.

Savings on single tickets

Opportunity to purchase additional tickets to nominated games

Invitation to members-only away functions - Sydney and Brisbane

5% discount in 2015 if upgrading to Platinum, Gold or Stockyard

member benefitson page 6 & 7+ upgrade option: inside scoop!

exclusivepre-gamephonecallsee right

+*Callispre-recordedandapproximately30secondslong.Yourmobileserviceprovider may apply a voicemail fee if call is unanswered.

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*Themembershipteamwillcontactyouforyourgameselection.Pricesapplyforadultsandchildren.#10%homegameticketdiscount–maximumpurchaseoffourticketspermember,pergame.

The Cowboys Stampede starter membership – perfect as a Christmas,birthdayor“IlovetheCowboys”gift!

CHOOSE FROM THE FOLLOWING OPTIONS:

10% discount on all home game tickets#

Includes adult or child member gear – see page 6 & 7

5% discount in 2015 if upgrading to Platinum, Gold or Stockyard

member benefitson page 6 & 7+ upgrade option: inside scoop!

exclusivepre-gamephonecallsee page 15

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Q. When will the 2014 season draw be available?A. The NRL has indicated that the 2014 draw will be released in late 2013.Q. Is there a renewal deadline if I’m a 2013 member?A. To keep your 2013 seats (Platinum Star & Gold Star), please return your completed renewal form/s by 31 October 2013.Q. How do I stay up to date with all the important membership information and news?A. Email is our primary way of communicating important membership and club information to you – update or add your email address at any time using your individual login details online, by email [email protected] or call 1300 GO COWBOYS (1300462692).Q. If I have multiple memberships with the same contact details, do I have to fill in a separate renewal/application form for each?A. No, you can complete one form for multiple memberships as long as alltheaddressdetailsarethesameandeachmember’snameand date of birth are noted.Q. Can I change my seat during the season?A. Once your seating allocation has been made, no changes to seating are available until the 2015 season.Q. When do I have to advise my Distant Star game selection/s?A. Werequireaminimumoffive(5)weeks’noticeforawaygamesand two(2)weeks’noticeforhomegames.Q. Can I buy extra tickets for the Distant Star membership?A. Yes–youwillneedacreditcardtopurchaseextratickets.Youcan phone or email us with your details.

Q. How do I advise you of my Silver Star, Distant Star and Star Home game selections?A. We will notify you of your game selection options – you can return the selectionletterbyfax,[email protected]. Do I have to tell you my three Silver Star game selections at the same time?A. No, but we cannot guarantee the same seat for each game if all games are not advised at the same time or by the commencement of the season.Q. How do I get a season car park?A. Existing2013seasoncarparkholderswillhavefirstoptiontorenew parking spaces for season 2014. When their renewal deadline has passed, we will advise other season members (Platinum, Gold & Stockyard) that parks are on sale. Allocation will be on a “first in, first served”basis.Subjecttoavailability,game-by-gamecarparktickets will be available for purchase through the Cowboys administration office during business hours.Q. I’m not purchasing a season car park – what are my options for getting to the game?A. There is a free Park & Ride shuttle bus that departs from Thuringowa Drive,Kirwan(oppositetheCouncilChambers)atregularintervals; alternatively, Sunbus services 1300SMILES Stadium on game day. Visit www.cowboys.com.au/transport for more information.Q. How long will I have to wait to receive my members-only merchandise pack?A. WeareexpectingpackstobedispatchedearlyDecember2013 (subjecttotimingofdrawrelease).Packswillbemailed.Ifyour membership is paid by BPAY, your pack and tickets will only be sent upon receipt of full payment.

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Q. When will I know what seats I’ve been allocated?A. Membership renewals close on 31 October 2013 and these are processed first to allow us to determine available seats for new members. We will then contact you to confirm your seat (general admission members will have seats allocated automatically).Q. When will I receive my membership card?A. Your plastic barcoded ticket for the 2014 season, or your membership card (depending on your membership type) will be sent to you with your pack items. Q. What membership types can I pay via direct debit (Ride-On Rollover instalment plan) and how many payments are involved?A. Platinum Star, Gold Star and Stockyard Saver members can pay for their memberships using direct debit (Ride-On Rollover plan). You will be debited one initial payment when you first sign up, with a further nine(9)deductionsmade,commencing15November2013.Additional members-only merchandise purchases cannot be included in your instalment payments – these must be paid for separately, with your renewal/application or through the Cowboys Team Shop (online only).Q. Can I change the date my instalment payment is deducted?A. The instalment schedule is set and is unable to be altered.Q. What memberships can I pay for via BPAY?A. All memberships can be paid using BPAY, however packs/tickets will only be sent upon receipt of full amount. Minimum transaction amountpertransferis$30.Q. If I pay by BPAY, do I have to still send in a form?A. Yes.Ifyouoptforthispaymentmethodorifyoujoinorrenewonline we still require your renewal/application form to be returned or alternatively you can contact us by phone or email to advise us you have nominated that method.

Q. When will I need to make my final BPAY payment?A. If you are a season member, you will need to have paid your membership in full by 31 January 2014 in order to receive your tickets in time for the first game in 2014.Q. How will I find out the biller code and my BPAY reference number for making BPAY payments?A. If you are a renewing member, your BPAY reference is on your renewal form. If you are a new member, we will notify you of your unique BPAY details. Note: Unless you have a family membership, all membership payments must be paid against their own individual reference number.Q. If I am a season member and I want paper tickets or I want a reprint of my card will I have to pay extra?A. Thereisaprintingfeeof$15perreplacementmembershipcard or per print run of season tickets. Plastic cards will be issued unless otherwise requested and paid for at the time of submission of application/renewal.Q. If I am requiring a student or other pension concession do I have to provide proof?A. Yes. Renewing members must provide a copy of the applicable card each year for the discount to apply and new members must provide this upon application. Proof may also be requested upon entry to the stadium if not provided, full membership pricing may apply.Q. Do prices include GST?A. Yes, all membership and merchandise prices quoted include GST.Q. Are there any conditions applicable for the “Seat Sell-Back” option for Platinum Star members?A. Yes.Youcanonlysellbackamaximumof4games,Mondaynight gamesareexcluded,andaminimumnoticeperiodof3weekspriorto the game day will apply.

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1. Renewals close 5pm, Thursday 31 October 2013. Any seats not renewed by this date may be made available for purchase to upgrading or new members.2. All prices mentioned in this brochure are GST-inclusive.3. Memberships purchased after the first home game will not be sold on a pro-rata basis, and will therefore be charged at the price listed in the 2014 membership brochure unless otherwise offered.4. When submitting your form to the Membership Team, payment will be taken at the time of application processing. A refund will be made if requested seating area is unavailable.5. Ride-On Rollover plan: In the event that one or more of your payments is declined or dishonoured, your full ticketed membership will be suspended until payments are up to date.6. BPAY payment plan: No tickets will be issued to partly paid memberships. Full payment must be received by 31 January 2014 to guarantee ticket issue for Round 1, 2014. Tickets and packs will not be issued until payment is made in full.7. All new member seating allocations and renewing member seating change requestswillbeallocatedbasedonwhenformsarereceived(ie“firstin,firstserved”)8. Once seating allocation has been made, no changes are available to seating until the 2015 season.9. SeasonseatallocationisonlyvalidforCowboysregularseasonhomegames for the applicable year that is paid for. Seats are not guaranteed for any other event held at 1300SMILES Stadium and tickets must be purchased separately through the ticketing provider for these events.10. To guarantee your reserved seat for all three games of a Silver Star membership, all game selections must be advised at the same time, prior to round 1. Silver Star seating allocation is not carried over year to year.11. By purchasing a Cowboys membership that includes tickets to Cowboys home games, you agree to adhere to the Members & Fans Code of Conduct (refer to www.cowboys.com.au).12. The North Queensland Toyota Cowboys accept government-issued companion cards for Platinum Star, Gold Star and Silver Star memberships. If you hold a

Companion card, contact the Cowboys Membership Team on 1300 GO COWBOYS (1300462692–press1)toarrangeyourmembership.You’llneedtosubmita photocopy of your Companion card with your membership application.13. A child is classified as 5 to 15 years of age (inclusive) as at the time of payment.14. A family is classified as 2 adults and 2 children (aged 5 to 15 years inclusive as at the time of payment).15. Valid concessions include Aged, Invalid, TPI Service Pension, Companion cards, and 16-17 year old and tertiary full-time students. Proof of concession must be supplied with new or renewing applications.16.Afeeof$15perseasonmembershipcardwillapplytoreplacelostorstolen cards/tickets and also for requests for paper season (Platinum, Gold & Stockyard) tickets. All season tickets will be issued as plastic unless paper is requested at the time of payment/submission of form.17.TheNorthQueenslandToyotaCowboyshavea“norefund”policyon memberships. Please read all package descriptions thoroughly prior to purchase. Refunds will not be given for games that cannot be attended or changes in personal circumstances. Refer to page 11 for the Platinum Star seat sell-back option.18. ComplimentaryCowboysLeaguesClubmembershipissubjecttoClubterms& conditions, is non-transferable, only available to those over 18, and not redeemable in a company name. Distant Star members not eligible unless requested.19. TheARLCommissionreleasesticketstomembersofallNRLclubsforavariety of events – including State of Origin, international Tests, NRL Finals series and the NRL Grand Final – prior to going on sale to the general public. These offers may however have special terms and conditions, such as no guarantee of retention of season seats if the event is held at the same venue, the method of purchase and the number of tickets available for each membership. All such terms and conditions are determined by the promoters and the Cowboys cannot make any guarantee on behalf of the promoter in relation to these. Purchase entitlement codes are required to secure tickets for these types of events. Information will be communicated by electronic means only.

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