2014 ICSC Regional Deal Making Toolkit for Success · improve ROI than leveraging ICSC’s powerful...

2014 ICSC Regional Deal Making

Toolkit for Success

Regional Deal Making and Leasing Conferences

Local expertise and targeted networking

ICSC is the acknowledged world leader in retail real estate

conference and deal making events.

Regional Deal Making events in North America offer outstanding

opportunities for education, networking and deal making.

Attracting a veritable Who’s Who in the retail real estate industry,

the organization hosts over 300 meetings annually with a

combined audience of 100.000 industry professionals.

For those interested in doing business with industry leaders and

decision makers, there is no better way to gain visibility and

improve ROI than leveraging ICSC’s powerful deal making

opportunities.

Advertising/ Marketing/PR

1%

Architects/ Designers/ Engineers

3% Lending Institutions

1%

Construction 6%

Owner/Developer/ Shopping

Management 52%

Product Service Suppliers

5%

Retailers/Tenants 22%

Real Estate Services

6%

Other 4%

Advertising/Marketing/PR

Architects/Designers/Engineers

Lending Institutions

Construction

Owner/Developer/ ShoppingManagement


Retailers/Tenants


Other

Caribbean Conference February 10 – 11, 2014

Puerto Rico Convention Center San Juan, Puerto Rico

The ICSC Caribbean Conference is a high level educational and

networking event where over 500 industry professionals from the U.S.,

Canada, Latin America and all over the Caribbean rim meet to learn

about what is going on in the industry in this dynamic region.

The program will include keynote speakers, educational sessions, trade

exposition, a shopping center tour, networking events and much more.

Each 10’ x 10’ exhibit space package includes: Costs (per 10’ X 10’ space)

Pipe & drape exhibit structure $750 USD Members

One (1) 6’ draped table & two (2) chairs $1,000 USD Non-Members

Booth Carpet

Company ID sign

Note – staff badge is not included with the exhibit space fee.


1% Architecture/

Design/ Engineering

7%

Construction 3%

Lending Institution

2%

Law Firm 3%

Owner/ Developer/ Shopping

Management 42%

Public Sector 3%


22%

Retailer/Tenant 14%

Product Service Supplier

2%

Other 1%


Architecture/Design/Engineering

Construction

Lending Institution

Law Firm

Owner/Developer/Shopping Management

Public Sector


Retailer/Tenant


Other

Mid-Atlantic Conference & Deal Making February 18 – 19, 2014

Gaylord Palms Resort & Convention Center National Harbor, MD

Held annually, the ICSC Mid- Atlantic Conference & Deal Making offers a

great opportunity for owners, developers, retailers, lenders, municipalities,

property managers and product providers to gather under one roof to

exhibit, make deals, network and build successful business partnerships.

This event attracts over 2,000 industry professionals and 2,500 square feet

of exhibit space.



One (1) 6’ draped table & two (2) chairs $595 USD Non-Members

Booth Carpet

Company ID sign


Architecture/ Design/

Engineering 4%

Construction 2%

Lending Institution

2% Law Firm 1%

Owner/Developer/ Shopping

Management 55%

Public Sector 2%


22%

Retailer/Tenant 10%


1% Other

1%


Construction

Lending Institution

Law Firm

Owner/Developer/ ShoppingManagement

Public Sector


Retailer/Tenant


Other

Carolina’s Idea Exchange March 24 – 25, 2014

Charlotte Convention Center Charlotte, NC

The one-stop for education, networking and deal making! This one

day regional meeting provides an opportunity for attendees to gain

information about current industry issues, meet and interact with

colleagues doing business in the same region and make deals.

ICSC’s Carolina’s Idea Exchange brings together 1,400 attendees

with over 200 exhibiting companies.




Booth Carpet

Company ID sign



2%

Law Firms 1%

Owners/Developers/Shopping

Management 51%

Retailer/Tenants 31%


10%


2%

Other 3%


Law Firms

Owners/Developers/ShoppingManagement

Retailer/Tenants



Other

VRN Spring Conference March 26 – 27, 2014

Rosen Center Hotel Orlando, FL

Value Retail News’ Spring Conference covers the outlet and off price

industries. Combining deal making and networking, this conference is

held in a different location each year. It is held in locations most

favored by U.S. outlet retailers near their corporate offices or retail

outlets.


One (1) 6’ draped table $290 Members

Two (2) chairs $345 Non-Members

Booth Carpet

Company ID sign

Note –Badge is not included with the exhibit space fee.

Architecture /Design/

Engineering 7% Construction

3%


2%

Law Firms 4%

Owners/ Developers/

Shopping Management

44%



22%

Public Sector 1%


1% Other 1%


Construction


Law Firms

Owners/Developers/Shopping Management

Retailer/Tenants


Public Sector


Other

New England Idea Exchange July 29 – 31, 2014

Hynes Convention Center Boston, MA

This event brings together over 1,500 retail real estate industry

leaders to forge partnerships, close deals, connect all-year round and

stay on top of the latest trends. Event highlights include deal

making, educational sessions and networking opportunities.



Booth Carpet $595 USD Non-Members

Company ID sign

Note – staff badge & furniture is not included with the exhibit space fee.

Architecture/ Design/Engineerin

g 5% Construction

4% Lending Institutions

6%

Law Firms 2%


Management 46%

Public Sector 2%


4%



19%

Other 1%


Construction


Law Firms


Public Sector


Retailer/Tenants


Other

Florida Conference August 24 – 26, 2014

Gaylord Palms Resort & Convention Center Kissimmee, FL

ICSC’s Florida Conference is the 3rd largest event for the organization.

This three-day experience brings together the industry’s top

professionals. Offering educational sessions, networking

opportunities, deal making with over 260 exhibiting companies and

the latest social media learning opportunities, this is a “MUST

ATTEND” event.




Booth Carpet

Company ID sign



7% Construction 2%


2% Law Firms

2%

Owners/Developers/Shopping Management

47%



22%

Public Sector 1%


1%

Other 1%


Construction


Law Firms


Retailer/Tenants


Public Sector


Other

Pennsylvania/New Jersey/Delaware Idea Exchange September 8 – 10, 2014

Pennsylvania Convention Center Pennsylvania, PA

The one-stop for education, networking and deal making! This two

day regional meeting provides an opportunity for attendees to gain

information about current industry issues, meet and interact with

colleagues doing business in the same region and make deals. Also

known as ICSC’s PND, this event brings together 1,500 attendees

with over 150 exhibiting companies.



One(1) exposition only staff badge $630 USD Non-Members

Booth Carpet

Company ID sign

Note – furniture is not included with the exhibit space fee.


1% Construction

1%

Lending Institutions 1%


Management 44%


Real Estate

Services 10%


2% Other 2%


Construction



Retailer/Tenants



Other

VRN Fall Convention September 15 -16, 2014

Meadowlands Exposition Center Secaucus, NJ

Value Retail News’ Fall Convention covers the outlet and off price

industries. Combining deal making and networking, this event

concentrates on the continued evolution of the outlet business.


Pipe & drape structure $290 Members

Carpet $345 Non-Members

Company ID sign

Note –Furniture & Badge are not included with the exhibit space fee.


1%

Architecture/Design /Engineering

3%

Construction 1% Lending

Institutions 1%

Law Firms 1%


Management 52%


Real Estate Services 16%

Public Sector 1%


2% Other

1%



Construction


Law Firms


Retailer/Tenants


Public Sector


Other

Canadian Convention September 22 – 24, 2014

Metro Toronto Convention Center Toronto, ON, Canada

This is where deals are made! Bringing together over 3,000 shopping

center owners/developers, brokers, retailers, municipalities/public

sector companies and product service companies, Toronto is the place

to be. Come visit over 150 exhibiting companies; grab lunch at the

famous Canadian Convention Food Court and meet Canada’s top retail

real estate professionals.


Pipe & drape exhibit structure $1,520 CDN Members

Booth Carpet $2,320 CDN Non-Members

Company ID sign

Two (2) exposition only staff badges

Note –Furniture is not included with the exhibit space fee.

3%

3%

3%

1%

38% 15%

28%

6%

2% 1%


Construction


Law Firms


Retailer/Tenants


Public Sector


Other

Lending

Owners/Developers/ Shopping Management

Retailers/Tenan

Real Estate

Law Firms

Constructio


Public Sector

Product Service

Other

Western Division Conference October 1 -3, 2014

San Diego Convention Center San Diego, CA

Bringing together close to 4,000 retail real estate owners/developers,

brokers, retailers and product services companies, the Western Division

Conference is one of ICSC’s largest events. Visit over 280 exhibiting

companies, attend educational sessions and network with the industry’s

top leaders.


Pipe & drape exhibit structure $470 USD Members Booth

Carpet $700 USD Non-Members

Company ID sign

Note – staff badge & furniture is not included with the exhibit space fee.

Architecture/Design/ Engineering

2% Construction

1%

Lending Institutions 2%

Law Firms 1%


Management 43%



Public Sector 10%


1%

Other 2%


Construction


Law Firms


Retailer/Tenants


Public Sector


Other

Chicago Deal Making October 8 – 9, 2014

Navy Pier Chicago, IL

ICSC’s Chicago Deal Making will ensure results on deals that have been

in the pipeline for months. Every year over 2,500 of the most exciting

retailers, developers/owners, investors and product services companies

as well as municipalities/public sector companies come together for two

days of deal making.



Booth Carpet $700 USD Non-Members

Company ID sign

One (1) exposition only staff badge



2%

Construction 3%


2%

Law Firms 1%


Management 50%



Public Sector 5%


2% Other

1%


Construction


Law Firms


Retailer/Tenants


Public Sector


Other

Southeast Conference October 27 – 29, 2014

Cobb Galleria Atlanta, GA

Come meet today’s top retail real estate professionals, generate valuable

high-quality leads and make lasting connections. The Southeast

Conference attracts active industry professionals who are driven to

enhance their business. With over 2,700 attendees and 180+ exhibiting

companies, the possibilities are endless.




Booth Carpet

Company ID sign



2% Construction 2% Lending Institutions

3% Law Firms

1%


Management 41%



Public Sector 13%


2%

Other 1%


Construction


Law Firms


Retailer/Tenants


Public Sector


Other

Texas Conference & Deal Making November 5 -7, 2014

Kay Bailey Hutchison Convention Center Dallas, TX

As they say, everything is bigger in Texas! ICSC’s Texas Conference &

Deal Making is no different. With over 220 exhibiting companies and

3,000+ of the industry’s top leaders, this 3 day event is not to be

missed. Network, close deals, share knowledge, discover upcoming

project and stay on top of the latest trends.




Company ID sign

Note – staff badge& exhibit space carpet are not included with the exhibit space fee.

Architects/ Designers/ Engineers

32%

Construction 16%


1%


Management 23%

Product Service

Suppliers 12%

Retailers/ Tenants

10%


4% Other

2% Architects/ Designers/Engineers

Construction


Owner/Developer/Shopping Management


Retailers/ Tenants


Other

RetailGreen Conference December 3 – 4, 2014

J.W. Marriott Desert Ridge Resort & Spa Phoenix, AZ

The influence of sustainability, energy and environmental design on

value is fast becoming critical to the industry’s ROI. ICSC’s

RetailGreen Conference and Trade Exposition is a must-attend event

for management, operations, design, development, construction and

green products and services professionals serious about learning and

showing the latest in sustainability in a retail environment.


Pipe & drape exhibit structure $850 Members

Booth Carpet $1,050 Non-Members

Company ID sign

Two (2) exposition only staff badges

One (1) full conference badge


Retail Connections

March – London, UK

ICSC’s annual Retail Connections is the exclusive Pan-

European business meeting dedicated to retail property

leasing. Created and supported by the Pan-European

developers of the ICSC leasing group. Retail Connections is

Europe’s only deal making event connecting leasing

professionals and retailers for a day of remarkable networking

and deal making opportunities.

RECon Latin America

April – Cartagena, Colombia

RECon Latin America covers some of the fastest growing

regions in the world: Mexico, Central and South America and

the Caribbean. Shopping center owners, developers, leasing

specialist, retailers and financial institutions are drawn to this

exciting and highly influential event for networking education

and deal making in this, one of the fastest growing markets in

the world.

RECON Middle East & North Africa

November – Dubai, UAE

This event has become the flagship experience for retail real

estate industry professionals from all over the Middle East,

Europe, North America, Asia and the Indian sub-continent.

Industry stakeholders focused on the present and ever growing

importance of this market come together to network, exchange

ideas and close deals while benefiting from the expertise of

world class speakers and industry experts.

RECon Asia

December - Beijing, China

RECon Asia is the largest exhibition for the retail real estate

industry in Asia. Here, serious professionals come to do

business. The event provides unlimited opportunities to

showcase your company to industry leaders and decision

makers. It’s a one-of-a-kind opportunity to interact and

make deals with retail and real estate consultants, architects,

financial institutions, developers, product and services

suppliers and other key stakeholders in Asia.


2%


Management

36%

Publications/ Publishers

1%

Product Service

Suppliers 1%

Retailers/ Tenants

43%

Real Estate Service

s 15%

Other 2%

LendingInstitutions

Owner/Developer/ShoppingManagementPublications/Publishers

Product ServiceSuppliers

Retailers/Tenants


Toolkit for Success

2014 Global Conferences & Deal Making Events

International Council of Shopping Centers’

Terms, Conditions and Rules

AGREEMENT TO TERMS, CONDITIONS AND RULES

Exhibitor agrees that these Terms, Conditions and Rules are an integral part of this Agreement and that it is bound to observe and abide by the provisions of the following paragraphs and by such additional Terms, Conditions and Rules made ICSC and communicated to the Exhibitor from time to time, including but not limited to, those contained in the exhibitor service manual (“Exhibitor Manual”) which ICSC will provide to Exhibitor in print or electronically, all of which are hereby incorporated in this Agreement. COST OF EXHIBIT SPACE The cost of the exhibit spaces is noted in the application. Only those items listed for event is included in the exhibit space payments. Items/services provided differ for each event. PAYMENT OF EXHIBIT SPACE ICSC’s payment/deposit policy requires all Exhibit Space requests to be paid in full and submitted with this application. Exhibit Spaces will not be reserved or assigned without the appropriate payment or deposit. CANCELLATION OF EXHIBIT SPACE At no time or under no additional conditions will Exhibit Space payment and/or deposit be refunded. ASSIGNMENT OF EXHIBIT SPACE Assignment of Exhibit Space will be made on a first come, first serve basis. ICSC shall assign the Exhibit Space to Exhibitor for the period of the Show. Such assignment is made for the period of this Show only and does not imply that the same or similar space will be held or offered for future shows. ICSC reserves the right to terminate this Agreement, close the exhibit or remove the Exhibitor’s property from the Exhibit Space if ICSC determines in its sole discretion that the Exhibitor has violated any part of these Terms, Conditions and Rules. EXHIBIT CONSTRUCTION AND DESIGN SPECIFICATIONS In the construction and design of the Exhibitor’s display, the Exhibitor agrees to comply with the guidelines detailed in “2014 Exhibit Design Criteria.” for each event. Such specifications are set forth in the Exhibitor Manual and are made a part hereof as though fully incorporated herein. SHOW HOURS AND DATES Hours and dates for installing, showing and dismantling exhibits shall be those specified by ICSC in the Exhibitor Manual. No trunks, cases or exhibit materials shall be brought into or out of the Exhibit Space during exhibit hours and no dismantling or packing maybe started before the official close of the Show. All exhibits must be open for business during exhibit hours and appropriate representatives of Exhibitor must be present in the Exhibit Space at all times during the open hours of the show. After Hours Receptions in the Exhibitor’s Space are permitted provided ICSC receives written notification of the event. All food and beverage for your event must be ordered through the venue’s official catering company. If the event is extending past official Show hours, exhibitors must contact the general contractor’s Service Center to schedule late booth power. INSURANCE ICSC, the venue and the general contractor for the event shall not be held responsible for the safety of exhibits against fire, theft, or property damage, or for accidents to Exhibitors or their representatives from any cause prior to, during or subsequent to the period covered by the exhibit contract. All Exhibitors are required to obtain general liability and fire insurance at the Exhibitor’s own cost and expense. ICSC, the venue and the general contractor must be named as coinsured with limits of liability of at least $1,000,000 combined single limits including bodily injury, property damage, fire and theft. Proof of such coverage shall be provided to ICSC. Additional information regarding this coverage is located in the Exhibitor Manual. FORCE MAJEURE Should any circumstance beyond the control of, and not the fault of ICSC prevent or materially effect the Show from being held as scheduled, or the exhibit space not being available for uses herein specified due to war, governmental action or order, act of God, fire, strikes, labor disputes or any other cause beyond the control of ICSC, this Agreement shall immediately terminate and no fees shall be returned. NON-ASSIGNMENT

An Exhibitor may neither assign to a third party any rights under this Agreement or any rights here under to or permit any party to use the Exhibit Space or any portion thereof without the written consent of ICSC which ICSC may withhold in its sole discretion and subject to ICSC’s right set forth in Paragraph 5. Additional Directory Listings are permitted provided written notification is provided to ICSC and a $100 fee per additional listing is paid. If consent is given, the Exhibitor and such assignee shall be jointly and severally responsible for the conduct of the assignee and all its representatives.

SALES OR TRANSFER OF EXHIBITOR’S BUSINESS Exhibitor agrees to promptly notify ICSC if there is a sale or transfer of a substantial portion of the assets of Exhibitor’s business, or a transfer of a controlling equity interest in the Exhibitor’s business, or if Exhibitor makes an assignment of its business for the benefit of creditors, or if Exhibitor admits in writing its inability to pay its debts as they come due, or if Exhibitor files a voluntary petition in bankruptcy, or if Exhibitor is adjudicated as bankrupt or insolvent. If any of the foregoing events occur, ICSC may, at its option, terminate this Agreement.

UNION LABOR

Exhibitor must comply with all union regulations applicable to set-up, display and dismantling of its exhibit. Union regulations can be found in the Exhibitor Manual. COMPLIANCE WITH LAWS Exhibitors shall bear responsibility for the compliance with any and all local, city, state and federal safety, fire and health laws, ordinances and regulations, including Policies, Rules and Regulations of the venue regarding installation, dismantle and operation of the exhibit. This information is included in the Exhibitor Manual. OBSERVANCE OF LAWS: AMERICANS WITH DISABILITIES ACT Exhibitor shall abide by and observe all laws, rules, regulations and ordinances of any applicable governmental authority and all rules of the venue. Exhibitor warrants and represents that it is in full compliance with the Americans with Disabilities Act and all regulations thereunder and agrees that it shall be responsible for the readily achievable removal of barriers relating to its exhibit and the provision of auxiliary aids and services where necessary to ensure effective communication of Exhibitor’s product or services to disabled attendees at the Show. COPYRIGHTED WORKS Exhibitor acknowledges and agrees that it shall be solely responsible for obtaining any licenses, permits, etc. which may be required for it to broadcast, perform or display any copyrighted materials including but not limited to music, video, software. Exhibitor shall indemnify, defend and hold harmless ICSC, its directors, officers, employees and agents and each of them, from and against any and all claims and expenses, including attorney’s fees and costs, arising out of or related to Exhibitor’s breach of this provision. The terms of this provision shall survive the termination or expiration of this Agreement. EXHIBITOR CONDUCT Exhibitor and its representatives shall not congregate or solicit trade in the aisles. The prior written consent of ICSC is required for the mechanical reproduction of lights and sound. Such use shall be confined to the Exhibit Space. ICSC, in its sole and absolute discretion, may withdraw its consent at any time, in which event Exhibitor shall terminate such activity forthwith. Exhibitors shall refrain from any action that will distract buyers from attendance at the Show during exhibit hours. The Exhibit Space shall not be used for entertaining. Exhibitors shall not lead buyers from one exhibit space to another. Exhibitors shall not enter into another exhibitor’s space without invitation or when unattended. Neither Exhibitor nor any of its representatives shall conduct themselves in a manner offensive to standards of decency or good taste. Further, ICSC shall have the right to remove and ban Exhibitor and/or any of its individual representatives from the Show Building if ICSC, in its sole discretion, determines that Exhibitor or any of its representatives are not able to conduct themselves in a professional manner towards fellow exhibitors and/or the staffs of ICSC, the venue or any of their respective officers, agents, employees or other representatives. DRESS OF ATTENDANTS Costumes not regularly associated with the business and professional character of the Show must have the approval of ICSC. Business attire is recommended. SERVING OF ALCOHOLIC BEVERAGES Exhibitors will not be permitted to sell, serve, or give away alcoholic beverages at the Show without prior written approval from ICSC. All food and beverage for your event must be ordered through the venue. VIOLATIONS ICSC Staff and Floor Managers will patrol the Show floor during show set-up, during show hours and during show tear-down. If any of the Rules & Regulations and/or TERMS, CONDITIONS AND RULES are not followed or if any exhibit does not comply with the Exhibit Design Criteria, ICSC staff may issue the Exhibitor a formal Violation. Formal Violations will be included in the Exhibitor’s file with ICSC. First Violation: Warning Second Violation (repeat Violation or new Violation): Loss of Staff Badge

Allotment for the follow year’s Show Third Violation (repeat Violation or new Violation): Loss of Exhibit Space The above notwithstanding, the early tear-down or failure to remain open for business shall constitute a material breach of Terms, Conditions and Rules as stated in Paragraph 7 above. GOVERNING LAW; AMENDMENTS This Agreement shall be governed by and construed and enforced in accordance with

the Laws of the State the specific event is being held as if it is an agreement made and

to be performed entirely within such State. This Agreement may not be amended or

modified except by a written communication by ICSC.

By signing below you acknowledge that you have read and agree

to abide by the ICSC Terms, Conditions and Rules printed on the

reverse side of this page, as well as the Show Site Work Rule, Fire

Regulations and the palmPalms Resort & Convention Center

Guidelines located at http://www.gaylordhotels.com/gaylord-

palms/index.html

http://www.gaylordhotels.com/gaylord-palms/index.html

http://www.gaylordhotels.com/gaylord-palms/index.html

Event

Member Non-

Member

Caribbean Conference

$ 570 $ 1,000

# of 10' x 10' spaces

Total: $

Mid-Atlantic Idea Exchange

$ 410 $ 595


Total: $

Carolina's Idea Exchange

$ 410 $ 595


Total: $

New England Idea Exchange

$ 410 $ 595


Total: $

Florida Conference

$ 445 $ 675


Total: $

Pennsylvania/New Jersey/Delaware Idea Exchange

$ 445 $ 630


Total: $

Canadian Convention

$ 1,520 $ 2,320


Total: $

Western Division Conference

$ 470 $ 700


Total: $

Chicago Deal Making

$ 495 $ 700


Total: $

Southeast Conference

$ 455 $ 675


Total: $

Texas Conference & Deal Making

$ 455 $ 675


Total: $

Total Payment

$

PRIORITY EXHIBIT SPACE APPLICATION

DEADLINE DATE – FRIDAY, JANUARY 3, 2014

Method of Payment

□ Check or money order made payable to ICSC enclosed for $__________________

□ MasterCard □ Visa □ AMEX □ Discover $__________________

Your signature below acknowledges you agree to the ICSC Terms, Conditions and Rules included in this brochure

__________________________________________________________________________________________ Name (as it appears on credit card) Signature

___________________________________________________________________________________________ Credit Card Number (include all digits) Expiration Date (month/year)

Contact name (to receive space confirmation) _____________________________________

Company name _____________________________________________________________

Address ___________________________________________________________________

City ______________________State/Province ______________ Zipl Code _____________

Telephone __________________________ Email _________________________________

How to Register

Fax: +1 732 694 1748 (Credit card payments only) Mail: ICSC P.O. Box 26958 New York, NY 10087-6958


Toolkit for Success

CONTACT US

ICSC ASIA (HONG KONG)

Tel: +65 6532 3722

Fax: +1 6532 7355

Email: [email protected]

ICSC CHINA (BEIJING)

Tel: +86 10 6563 9966

Fax: +86 10 5811 1999


ICSC EUROPE (LONDON)

Tel: +44 20 7976 3100

Fax: +44 20 7976 3101


ICSC LATIN AMERICA (DISTRITO FEDERAL)

Tel: +52 55 3300 5346

Fax: +52 55 5536 7673


MIDDLE EAST COUNCIL OF SHOPPING CENTER (DUBAI)

Tel: +971 4 359 7909

Fax: +971 4 355 8818


SALES

Director of Global Account Management

Rita Malek

Tel: +1 646 728 3539

Fax: +1 732 694 1740


ACCOUNT MANAGERS

Amie Leibovitz

Tel: +1 773 360 1179

Fax: +1 732 694 1808


Liz Schaffer

Tel: +1 818 728 4552

Fax: +1 818 474 7071


Sally Stephenson

Tel: +1 847 835 1617

Fax: +1 847 835 5196


Suzanne Tanguay

Tel: +1 646 728 3475

Fax: +1 732 694 1760


2014 ICSC Regional Deal Making Toolkit for Success · improve ROI than leveraging ICSC’s powerful...

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