2014 15 consultation plan march 2015
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Lancaster City Council’s 2014/15 Consultation Plan April Empty homes strategy May Overview scrutiny committee work programme Potential health trail (active parks) in Ryelands Park (ongoing) Local heritage list criteria Future development of cliffs play area (ongoing) AONB (Area of Outstanding Natural Beauty) housing needs survey June Meeting our future housing needs Ryelands Park BMX track appearance and structure (ongoing) July Mobile Homes Act - potential new inspection regime August Polling district and polling places review Happy Mount Park masterplan (ongoing since 2013) September Lancaster City Council staff survey Greaves Park masterplan October Local democracy/pupil power event January Employment and skills plan supplementary planning document Design of shop fronts supplementary planning document Meeting housing needs supplementary planning document Local green spaces methodology February Anti-social behaviour on Ridge Square
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Transcript of 2014 15 consultation plan march 2015
Lancaster City Council’s 2014/15 Consultation Plan April
Empty homes strategy
May
Overview scrutiny committee work programme
Potential health trail (active parks) in Ryelands Park (ongoing)
Local heritage list criteria
Future development of cliffs play area (ongoing)
AONB (Area of Outstanding Natural Beauty) housing needs survey
June
Meeting our future housing needs
Ryelands Park BMX track appearance and structure (ongoing) July
Mobile Homes Act - potential new inspection regime August
Polling district and polling places review
Happy Mount Park masterplan (ongoing since 2013) September
Lancaster City Council staff survey
Greaves Park masterplan October
Local democracy/pupil power event January
Employment and skills plan supplementary planning document
Design of shop fronts supplementary planning document
Meeting housing needs supplementary planning document
Local green spaces methodology February
Anti-social behaviour on Ridge Square
March
Exploring art led development of Morecambe Dome/Festival site Other potential consultations for 2014/15
Williamson Park
Palatine recreational ground
Selective licensing
Public awareness/expectations of food and health and safety services
Air quality management area order amendment
Potential council housing new build sites Throughout 2014/15
Holiday activity programmes
Holiday playscheme programme
Salt Ayre and community swimming pool customer “Talk Back” system
Ad hoc Salt Ayre and community swimming pool feedback
Potential developments for parks and open spaces
Potential new play areas/alterations to existing play areas
Recycling participation monitoring
Street pride survey
Food complaints survey
Food premises inspection survey
Environmental protection services customer satisfaction survey
Pest control customer satisfaction survey
Housing standards customer satisfaction survey
Environmental permit applications consultations
Home improvement agency customer satisfaction questionnaire
Health and housing customer satisfaction questionnaire
Council housing estate and sheltered housing surgeries and walk abouts
Council housing tenant mystery shoppers
Council housing tenant audit inspectors group
District wide tenants forum
Council housing quality groups including repairs, neighbourhood management and allocation, leaseholders and customer services and resident involvement
Street/block voice and tenant and resident associations
Annual council housing tenant environmental budget consultation
Visitor information centre customer satisfaction surveys
Planning applications
Planning and housing policy consultation list
Talk back forms (comments, compliments and complaints)
Web site pop up survey
Voice your views panel
April
What
Empty homes strategy
When
8 April to 27 May 2014
How
Via email and presented to two Cabinet Liaison Groups.
Who
All elected members and members of the Homeless Forum which includes statutory organisations, Registered Providers and third sector organisations.
Why
To find out the views of stakeholders, elected members and other interested parties before the strategy was presented to Cabinet for approval.
Contact
Housing strategy officer (Kathy Beaton) Regeneration and planning [email protected]
May
What?
Overview and scrutiny committee work programme
When?
April/May 2014
How?
Your District Council Matters, Issue 31, Spring/Summer 2014 (page 17) Press release Councillors intranet site/email Report to council management team
Who?
Members of the public, councillors and council management team
Why?
Overview and scrutiny are keen to focus on issues that matter to local people. Consulting on the work programme is also a constitutional requirement (part 4, Section 5, 9(a)).
Contact
Principal democratic support officer (Stephen Metcalfe) Governance [email protected]
What?
Potential health trail (active parks) in Ryelands Park (ongoing)
When?
May – workshop at Lune Children’s Centre in Ryelands Park June - ‘This side of the river’ festival August – event in market square
How?
Workshops and events to share experiences of using the park and come up with ideas which will help designers from Lancaster University create plans or prototypes of the ideas using creative tools.
Who?
Local residents
Why?
Lancaster City Council is working in partnership with Lancaster University, the Friends of Ryelands Park and NHS Lancashire Public Health to co-design a health trail in park.
The aim of the Active Parks Project is to develop a new way of motivating the local community to take physical activity in their local park.
As a result, a set of design guidelines and early prototypes will be taken forward by the project team and hopefully implemented, subject to further funding.
Contact
Public realm officer (Helen Ryan) Environmental services [email protected]
For more information visit www.imagination.lancs.ac.uk/activities/Active_Parks or www.facebook.com/RyelandsPark
What?
Local heritage list criteria
When?
May 2014
How?
Letter/email
Who?
Local residents, parish councils, local interest groups and local architectural firms
Why?
Lancaster City Council is in the process of developing a local list to assist with
identifying locally important buildings and structures throughout the district (in
addition to the national criteria).
Contact
Conservation officer (Juliette Griffiths)
Regeneration and planning
For more information visit www.lancaster.gov.uk/conservation
What?
Future of Cliffs play area
When?
An initial meeting took place on Thursday, 8th May at Heysham Library, Heysham Road, Heysham starting at 6.30pm.
Since then a community group has been formed and is working towards relocating and redeveloping the park which has been renamed as Bay Cottage play area.
The group held a consultation/ fun day was held on 20 July.
How?
Public meeting Ongoing friends of Bay Cottage play area group meetings
Who?
Local residents
Why?
The Cliffs Play Area (also known by some as Bay Cottages) situated close to the shoreline between Whinnysty Lane and Knowlys Road, has come to the end of its useful life. A play area at this site has been enjoyed by families and visitors to the area for more than 30 years.
The council is keen to continue working with the local community to consider ways to retain and improve a play area in this area.
Contact
Public realm officer (Helen Ryan) Environmental services [email protected]
What?
Silverdale and Arnside AONB (Area of Outstanding Natural Beauty) housing needs survey
When?
May 2014
How?
Cumbria Rural Housing were commissioned to carry out this independent survey. A covering letter and copy of the survey was sent to every household in the AONB area.
Who?
Every household in the Arnside and Silverdale AONB area.
Why?
Lancaster City Council and South Lakeland District Council need an understanding of the housing needs in the AONB area to help inform the councils Local Plans. The Local Plans will specify land that could be used for housing and employment development until 2031.
Contact
Senior planning officer (David Porter) Regeneration and planning [email protected]
June
What?
Meeting our future housing needs
When?
June/July 2014
How?
14 drop in events across the district
Information on website including an online questionnaire
Wide range of publicity including press releases (resulted in local papers, online and radio coverage), emails, articles in newsletters, facebook, twitter, highlighted in various external meetings, posters and postcards in a wide range of locations.
Who?
Local residents, developers and a wide range of relevant organisations
Why?
To find out views on five potential options to identify additional housing sites across the district.
Contact
Consultation and engagement officer (Jennifer Milligan) Regeneration and planning [email protected]
What?
Ryelands Park BMX track appearance and structure (ongoing)
When?
June 2014
How?
Display at the ‘This side of the river’ festival, followed by Ryelands Park facebook
Who?
Local residents
Why?
The masterplan consultation process and other consultations in the district have highlighted a need/desire to a BMX pump track within the district.
Contact Public realm officer (Helen Ryan) Environmental services [email protected]
July What?
Mobile Homes Act – potential new inspection regime
When?
July 2014
How?
Letters
Who?
Mobile homes owners on sites across the district.
Why?
To help the council to understand mobile home owners site satisfaction to help inform the decision of whether or not the council should implement a new inspection regime of mobile home sites across the district.
Contact
Public health team leader (Susan Clowes) [email protected] Health and housing
August
What?
Polling district and polling places review
When?
August to September 19 2014
How?
Letters/emails Press release
Who?
Local residents Voice your view panel members with an interest in democracy City and county councillors MPs Parish councils Various organisations who represent older people and people with disabilities
Why?
The city council is reviewing its arrangements for voters on election day by reviewing polling districts and places.
Contact
Elections manager (Lisa Vines) Governance [email protected]
What?
Happy Mount Park draft masterplan
When?
Ongoing since 2013 A consultation event was held by friends of the park and Lancaster City Council on Saturday 30 August 2014 between 2pm and 4pm for the final draft master plan
How?
Displays in the park in connection with the Happy Mount Park development group.
Who?
Local residents Previous consultation has also taken place with leaseholders, bowlers, police, councillors, park users and the park’s volunteer group.
Why?
To find out views on draft masterplan. This will now be used to bid for external funding whenever this becomes available.
Contact
Public realm officer (Helen Ryan) Environmental services [email protected] For more information visit www.lancaster.gov.uk/happymountpark
September
What?
Lancaster City Council staff survey
When?
September 2014
How?
Email and paper survey
Who?
Council staff
Why?
To find out staff views on a range of work based issues including customer service, management, communication, learning and development, equality and diversity.
Contact
Consultation and engagement officer (Jennifer Milligan) Regeneration and planning [email protected]
What?
Greaves Park masterplan
When?
September 2014
How?
Face to face consultation was carried out during a ‘picnic in the park’ event. This will be followed up with door to door questionnaires.
Who?
Local residents
Why?
An initial consultation took place to find out what people feel and want from this park which will then be feed into a unique masterplan and vision for the park Lancashire County Council has agree to fund the development of the masterplan
Contact Public realm officer (Helen Ryan) Environmental services [email protected]
October
What?
Local democracy
When?
October 2013
How?
Pupil Power event which includes pupil power game, introduction to council services and a town hall tour
Who?
- Children and young people from across the district. - Pupils participating, teachers, Council Officers and Members - Schools and college within the district
Why?
Local democracy events such as Pupil power encourage children and young people to engage with and learn about council services and how decisions have to be made dependent on budgets available. It also introduces them to the democratic process and provides an insight into council business and the buildings that we operate from. Event displays help to raise awareness off careers and jobs available in the district.
Contact
Children’s trust co-ordinator (Sue Pickthall) Health and housing [email protected]
January
What?
Local Green Spaces Methodology
When?
Monday 19 January to Friday 27 February 2015
How?
Email to planning policy consultation database, a press release and information on the planning policy web pages.
Who?
Members of the public and organisations that are on the planning policy consultation database.
Why? Those spaces which prove to be demonstrably valuable or significant to an area would form part of the council’s Land Allocations document and be protected from an inappropriate development.
Contact
Planning policy officer (Rebecca Richards) Regeneration and planning [email protected]
What?
Employment and skills plans supplementary planning document (SPD)
When?
Wednesday 14 January to Wednesday 25 February 2015 - aim to adopt in summer 2015.
How?
Email to planning policy consultation database, a press release and information on the planning policy web pages
Who?
Members of the public and organisations that are on the planning policy consultation database.
Why?
This supplementary planning document aims to encourage the growth of local apprenticeships through the construction phase of development proposals.
Contact
Senior regeneration officer (Paul Rogers) Regeneration and planning [email protected]
What?
Design of shop fronts supplementary planning document (SPD)
When?
Wednesday 14 January to Wednesday 25 February 2015 - aim to adopt in summer 2015.
How?
Email to planning policy consultation database, a press release and information on the planning policy web pages
Who?
Members of the public and organisations that are on the planning policy consultation database.
Why?
This supplementary planning document aims to provide guidance and advice on the design of shop fronts within town centres. Particularly the historic town centre of Lancaster.
Contact
Senior planning officer (Paul Hatch) Regeneration and planning [email protected]
What?
Meeting housing needs supplementary planning document (SPD)
When?
Monday 26 January to Friday 6 March 2015 - aim to adopt in summer 2015.
How?
Email to planning policy consultation database, a press release and information on the planning policy web pages
Who?
Members of the public and organisations that are on the planning policy consultation database.
Why?
This supplementary planning document aims to ensure that developers and members of the public understand the council’s approach to meeting housing needs within the district including sizes and types of housing. In particular, how affordable housing will be sought and provided.
Contact
Planning policy officer (David Jeffrey) [email protected] Regeneration and planning
February
What?
Anti-social behaviour on Ridge Square
When?
January 2015
How?
Postal questionnaire with an online option to surrounding houses.
Who?
Residents from the Ridge Estate.
Why?
To find out how anti-social behavior issues are affecting local residents, if actions are
making a difference and if residents have any other ideas on other things that the Lancaster City Council, Lancashire Constabulary and others could consider doing.
Contact
Community safety officer (Craig Brown) [email protected] Health and housing
March
What?
Exploring art led development of Morecambe Dome/Festival site
When?
March 2015
How?
Members of the public, local businesses and organisations, festival organisers, artists and designers.
Who?
A creative exploration day involving a range of stakeholders. Face to face surveys on 8 March and an online survey via various local interest group Facebook sites.
Why?
To investigate potential future uses.
Contact
Senior Regeneration Officer (Paul Rogers) [email protected]
Throughout 2014/15
What
Holiday activity programmes
When
April 2014/May 2014 /August 2014/October 2013/February 2015
How
Paper questionnaire.
Who
Activity programme participants and their parents/guardians.
Why
To gain an understanding of participant and parent/guardian satisfaction levels. This can then be compared with previous levels to help to monitor service improvements.
Contact
Salt Ayre customer services officer (Simon Cheyette) [email protected] Health and housing
What
Holiday playscheme programme
When
Throughout 2014
How
Paper questionnaire.
Who
Playscheme programme participants and their parents/guardians.
Why
To gain an understanding of participant and parent/guardian satisfaction levels. This can then be compared with previous levels to help to monitor service improvements.
Contact
Salt Ayre customer services officer (Simon Cheyette) [email protected] Health and housing
What
Salt Ayre and community swimming pool customer “Talk Back” system
When
Ongoing
How
Completion and return of the Customer Feedback Forms – “Talk Back” available at the facilities.
Who
All sport/leisure facility users
Why
To provide an opportunity for customers and the sports/leisure facility users to engage via comments, compliments and complaints.
Contact:
Salt Ayre customer services officer (Simon Cheyette) [email protected] Health and housing
What
Ad Hoc Salt Ayre and community swimming pool feedback
When
Ongoing
How
Face to face Short feedback form
Who
All sport/leisure facility users
Why
To find out what customers and the sports/leisure facility users think about potential changes eg session type or times.
Contact:
Salt Ayre customer services officer (Simon Cheyette) [email protected] Health and housing
What?
Potential developments for parks and open spaces
When?
Ongoing linked to a range of projects throughout 2014/15
How
Potential ways of consulting include:
Door to door questionnaires to approx. 250 – 500 households within the catchment areas.
School visits
Discussions with young people
Workshops
Who?
Local residents including children and young people in park/open space catchment areas
Why?
To ensure local people’s views and needs are taken into account in order to deliver good provision of facilities. To be used to inform relevant funding bids.
Contact
Public realm officer (Helen Ryan) [email protected] Environmental services
What?
Potential new play areas or alterations to existing play areas
When?
Ongoing linked to a range of projects throughout 2014/15
How
Potential ways of consulting include:
Door to door questionnaires to approx. 250 – 500 households within the catchment areas.
School visits
Discussions with young people
Workshops
Who?
Local residents including children and young people in play area catchment areas
Why?
To ensure local people’s views and needs are taken into account in order to deliver good provision of facilities. To be used to inform relevant funding bids.
Contact
Public realm officer (Helen Ryan) [email protected] Environmental services
What?
Recycling participation monitoring
When?
Throughout 2014
How?
Areas are visited fortnightly over a period of six weeks to monitor whether residents present recycling boxes for collection. Houses that haven’t put any boxes out over this period will be visited by a recycling officer to discuss this and determine if they require any assistance to help them recycle.
Who?
Initially low participation to be targeted moving to a random selection across the district. Target 3 or 4 streets at a time across the district.
Why?
To increase recycling and meet/exceed Central Government set targets and those within the council’s corporate priorities.
Contact
Waste and recycling [email protected] Environmental services
What?
Street pride
When?
Throughout 2014/15
How?
Online questionnaire on street pride web page. Emailed to people who nominate streets once street pride has taken place.
Who?
Local residents
Why?
To find out what people think about the information provided before events, street improvements and role in continuing to keep street clean and tidy and use this to improve future events.
Contact
Public realm officer (Helen Ryan) [email protected] Environmental services
What?
Home improvement agency customer satisfaction questionnaire
When?
Ongoing – on completion of service
How?
Paper questionnaire with free post return envelope
Who?
People who use the home improvement agency service
Why?
To find out what people think and ask for suggestions on how services could be improved. The results of the surveys are used to report back to various funding partners.
Contact
Housing enabling officer (John Helme) [email protected] Health and housing
What?
Pest control customer satisfaction survey
When?
Completion of pest control service
How?
Paper (postal) survey
Who?
Pest control customers
Why?
To find out if customers are satisfied with the service that pest control provides and identify areas of improvement.
Contact
Public health team leader (Susan Clowes) [email protected] Health and housing
What?
Housing standards customer satisfaction survey
When?
Monthly
How?
Paper (postal) questionnaires
Who?
A 20% sample of completed housing standard investigations, usually tenants.
Why?
To find out if complaints were investigated and dealt with satisfactory and within timescale.
Contact
Housing standards team leader (Fiona Macleod) [email protected] Health and housing
What
Food complaints survey
When
Monthly
How
Paper (postal) questionnaire
Who
People who have made complaints about food or food premises
Why
To find out if complaints were investigated and dealt with satisfactory and within timescale
Contact:
Public health and safety team leader (Steve Sylvester) [email protected] Health and housing
What
Food premises inspection survey
When
Monthly
How
Paper (postal) questionnaire
Who
Food business operators
Why
To find out satisfaction levels with the way that the food hygiene inspections are carried out. To identify problems and improvements.
Contact
Public health and safety team leader (Steve Sylvester) [email protected] Health and housing
What
Environmental protection services customer satisfaction survey
When
Monthly
How
Paper (postal) questionnaire
Who
Environmental Protection Service Customers
Why
To find out how satisfied customer are with how customer enquiries and complaints have been dealt and use feedback to make service improvements
Contact
Environmental protection manager (Nick Howard) Email: [email protected] Health and housing
What
Housing standards customer satisfaction survey
When
Monthly
How
Paper (postal) questionnaires
Who
A 20% sample of completed housing standard investigations, usually tenants.
Why
To find out if complaints were investigated and dealt with satisfactory and within timescale.
Contact
Housing standards team leader (Fiona Macleod) [email protected] Health and housing
What?
Environmental permit application consultations
When?
Following receipt of an environmental permit application
How?
Consultation letters, possible online and face to face discussions
Who?
Neighbours of almost every planning application. A range of statutory consultees eg Parish Councils, Environment Agency, Environmental Health etc.
Why?
This is a statutory requirement.
Contact
Air quality officer (Paul Cartmell) [email protected] Health and housing
What
Home Improvement Agency Customer Satisfaction Questionnaire
When
Ongoing – on completion of service
How
Paper questionnaire with free post return envelope
Who
People who use the home improvement agency service
Why
To find out what people think and ask for suggestions on how services could be improved. The results of the surveys are used to report back to various funding partners.
Contact
Housing enabling officer (John Helme) Email: [email protected] Health and housing
What?
Health and housing customer satisfaction questionnaire (following planned maintenance works on homes)
When?
Ongoing
How?
Paper questionnaire
Who?
Council housing tenants
Why?
To involve council housing tenants and find out what they think of our services and how they can be improved.
Contact
Questionnaire – Technical manager (Tom Greenwood) [email protected] Results – Policy and performance officer (Tim Brunwin) [email protected] Health and housing
What?
Council housing estate and sheltered housing surgeries and walk abouts
When?
Twice per year
How?
Face to face surgeries/walk abouts to identify issues
Who?
Council housing and sheltered housing tenants
Why?
To involve council housing tenants and find out what they think of our services and how they can be improved.
Contact
Tenant participation officer (Juliet Grant) [email protected] Health and housing
What?
Council housing tenant mystery shoppers
When?
Ongoing
How?
Set mystery shopping exercises – contact council housing services by telephone, email and face to face and score various aspects of the customer experience.
Who?
Council housing tenants who have received training to carry out mystery shopping exercises.
Why?
To ensure that council housing are provided a high quality service and identify areas for improvement.
Contact
Tenant participation officer (Juliet Grant) [email protected] Health and housing
What?
Council housing tenant audit inspectors group
When?
Ongoing – one project per year
How?
Audit and Inspect one area of the service to independently review and make recommendations for improvement.
Who?
Council housing tenants who have received training to carry out an indepth inspection.
Why?
To ensure that council housing are providing a high quality service and identify areas
for improvement.
Contact
Tenant participation officer (Juliet Grant) [email protected] Health and housing
What?
District wide tenants forum
When?
Ongoing
How?
Quarterly meetings?
Who?
Council housing tenants and leaseholders who are interested in being involved, councillors and senior health and housing service officers.
Why?
To involve council housing tenants and leaseholders at the highest level of decision making and ensure that their opinion is taken into consideration by councillors at cabinet meetings.
Contact
Tenant participation officer (Juliet Grant) [email protected] Health and housing
What?
Council housing quality groups including repairs, neighbourhood management and allocation, leaseholders and customer services and resident involvement
When?
Ongoing
How?
Quarterly meetings
Who?
Council housing tenants who are interested in being involved
Why?
To involve council housing tenants and find out what they think of our services and how they can be improved.
Contact
Tenant participation officer (Juliet Grant) [email protected] Health and housing
What?
Street/block voice and tenant and resident associations
When?
Ongoing
How?
One to one and group meetings with tenant participation officer?
Who?
Council housing tenants who are interested in being involved
Why?
To involve council housing tenants and find out what they think of our services and how they can be improved.
Contact
Tenant participation officer (Juliet Grant) [email protected] Health and housing
What?
Annual council housing tenant environmental budget consultation (ongoing via walk abouts)
When?
Ongoing
How?
Environmental budget sub group meetings who review - estate walkabouts, tenants and resident associations, street voice, block voice, sheltered housing surgery/walkabouts.
Who?
Council housing tenants who are interested in being involved
Why?
To involve council housing tenants and find out what they think of our services and how they can be improved.
Contact
Tenant participation officer (Juliet Grant) [email protected] Health and housing
What
Visitor Information Centre (VIC) customer satisfaction surveys
When
Ongoing
How
Paper questionnaire
Who
Customers who choose to complete a postcard available on counters.
Why
To find out customer satisfaction levels with our visitor information centres and to identify any constructive customer comments.
Contact
Visitor services officer (Allison Thomas) [email protected] For more information visit: www.visitlancaster.co.uk www.visitmorecambe.co.uk
What?
Planning applications
When?
Following receipt of a planning application
How?
Consultation Letters Site notices posted for many applications to notify anyone passing the site that an application has been received. Weekly list of all applications the planning service has received made available on line and sent out by email. Legal requirement under Town and Planning Act 1990. Public Access web site http://planapps.lancaster.gov.uk/publicaccess provides details of all planning applications, including access to the plans, documents and an electronic map so people can view applications near their property. Future improvements to the Public Access website will mean that people can register and receive email alerts on applications received.
Who?
Near neighbours of almost every planning application. A range of statutory consultees eg Parish Councils, Environment Agency, Environmental Health etc. Other interest groups relevant to a planning application eg community groups, special interest groups for example the Ramblers Association or the North Lancashire Bat Group as specialist comments are often required.
Why?
Legal requirement to notify neighbours and consultation on applications (Town and Country Planning Act 1990).
Contact
Planning advice team [email protected] Regeneration and planning
What?
Planning and housing policy consultation list
When?
Ongoing
How?
Who?
Members of the public and organisations who have signed up to the planning policy consultation list.
Why?
To keep planning policy consultation list members informed about upcoming consultations, Local Plan documents and other planning policy matters.
Contact
Consultation and engagement officer (Jennifer Milligan) [email protected] Regeneration and planning
What?
‘Talk Back’ forms on website and available on request in customer services
When?
Ongoing
How?
Customer comments/suggestions, compliments and complaints form
Who?
Customers visiting the website or customer service centres at Lancaster and Morecambe Town Halls.
Why?
To find out what people think and ask for suggestions on how services could be improved.
Contact
Customer services manager (Alison McGurk) [email protected] Resources
What?
Website pop up survey
When?
Ongoing
How?
A percentage of website visitors are asked by a pop up if they are willing to complete a short online exit survey. This is part of a national customer satisfaction benchmarking scheme provided by Socitm.
Who?
A percentage of people who visit the web site, selected at random
Why?
To find out whether people think the website is easy to use and how it could be improved.
Contact
Web and e-marketing officer (Ian Jackson) [email protected] Regeneration and planning
What?
Voice your views panel
When?
Ongoing
How?
Who?
Members of the public and organisations who have signed up to the voice your views panel.
Why?
To keep voice your view panel members informed about consultations and how they can have their say and get involved in areas of the council that interest them.
Contact
Consultation and engagement officer (Jennifer Milligan) [email protected] Regeneration and planning
