2013WS Quality Management Intro
6
University of Applied Sciences Würzburg-Schweinfurt 1 Quality Management - Prof. Dr.-Ing. Ulrich Deutschle Prof. Dr.-Ing. Ulrich Deutschle SS 2014 Quality Management
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Transcript of 2013WS Quality Management Intro
University of Applied Sciences Würzburg-Schweinfurt 1
Quality Management - Prof. Dr.-Ing. Ulrich Deutschle
Prof. Dr.-Ing. Ulrich Deutschle
SS 2014
Quality Management
University of Applied Sciences Würzburg-Schweinfurt 4
Quality Management - Prof. Dr.-Ing. Ulrich Deutschle
QM lecture – weekly plan
06.05. course organisation, introduction, understanding of quality
16.05. basic definition and terms, TQM & QM-systems
19.05. IS0 9001 (group presentations)
20.05. QM in development (QFD, FMEA)
26.05. QM in procurement
27.05. QM in production (SPC, 7Q, exercises)
05.06. Final Exam
University of Applied Sciences Würzburg-Schweinfurt 5
Quality Management - Prof. Dr.-Ing. Ulrich Deutschle
Course content
1. Understanding of quality2. Basic terms in QM3. TQM4. Quality management systems5. QM in development and design6. QM in procurement7. QM in production8. QM in service
University of Applied Sciences Würzburg-Schweinfurt 6
Quality Management - Prof. Dr.-Ing. Ulrich Deutschle
Literature
Keywords:
Quality Management
Quality System
Quality Engineering
TQM, TQC
FMEA
Supplier Management
DIN EN ISO 9001:2008
Authors:
J.M. Juran
A.V. Feigenbaum
Phil Crosby
University of Applied Sciences Würzburg-Schweinfurt 7
Quality Management - Prof. Dr.-Ing. Ulrich Deutschle
Topics and dates for the group presentations
19.05. Audits
Types and objectives of audits Audit process Audit report
Chapter 4 & 6 ISO 9001 Documentation of QM Systems Control of documents and
records Management of resources
Chapter 5 ISO 9001 Responsibility, authority and
communication Management Review
19.05. Chapter 7.1-7.3 ISO 9001
Product realisation (planning) Customer related processes Design and development
Chapter 7.4-7.6 ISO 9001 Purchasing Production Measuring devices
Chapter 8 ISO 9001 Measurement Analysis Improvement
University of Applied Sciences Würzburg-Schweinfurt 8
Quality Management - Prof. Dr.-Ing. Ulrich Deutschle
Content 6 points
Structure:
Main topics included
Target and sense are clear
Borderlines and scope
Pragmatism:
Real life hints
Examples, experiences
Preparation 4 points
Presentation:
Fluently, understandable
Use of media
Handout:
Handout available
Complete summary
Due at noon the day before via E-mail
Evaluation of presentations (group as a whole)
Please take special hints in elearning into account!
