2013WS Quality Management Intro
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Transcript of 2013WS Quality Management Intro
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University of Applied Sciences Würzburg-Schweinfurt 1
Quality Management - Prof. Dr.-Ing. Ulrich Deutschle
Prof. Dr.-Ing. Ulrich Deutschle
SS 2014
Quality Management
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University of Applied Sciences Würzburg-Schweinfurt 4
Quality Management - Prof. Dr.-Ing. Ulrich Deutschle
QM lecture – weekly plan
06.05. course organisation, introduction, understanding of quality
16.05. basic definition and terms, TQM & QM-systems
19.05. IS0 9001 (group presentations)
20.05. QM in development (QFD, FMEA)
26.05. QM in procurement
27.05. QM in production (SPC, 7Q, exercises)
05.06. Final Exam
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University of Applied Sciences Würzburg-Schweinfurt 5
Quality Management - Prof. Dr.-Ing. Ulrich Deutschle
Course content
1. Understanding of quality2. Basic terms in QM3. TQM4. Quality management systems5. QM in development and design6. QM in procurement7. QM in production8. QM in service
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University of Applied Sciences Würzburg-Schweinfurt 6
Quality Management - Prof. Dr.-Ing. Ulrich Deutschle
Literature
Keywords:
Quality Management
Quality System
Quality Engineering
TQM, TQC
FMEA
Supplier Management
DIN EN ISO 9001:2008
Authors:
J.M. Juran
A.V. Feigenbaum
Phil Crosby
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University of Applied Sciences Würzburg-Schweinfurt 7
Quality Management - Prof. Dr.-Ing. Ulrich Deutschle
Topics and dates for the group presentations
19.05. Audits
Types and objectives of audits Audit process Audit report
Chapter 4 & 6 ISO 9001 Documentation of QM Systems Control of documents and
records Management of resources
Chapter 5 ISO 9001 Responsibility, authority and
communication Management Review
19.05. Chapter 7.1-7.3 ISO 9001
Product realisation (planning) Customer related processes Design and development
Chapter 7.4-7.6 ISO 9001 Purchasing Production Measuring devices
Chapter 8 ISO 9001 Measurement Analysis Improvement
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University of Applied Sciences Würzburg-Schweinfurt 8
Quality Management - Prof. Dr.-Ing. Ulrich Deutschle
Content 6 points
Structure:
Main topics included
Target and sense are clear
Borderlines and scope
Pragmatism:
Real life hints
Examples, experiences
Preparation 4 points
Presentation:
Fluently, understandable
Use of media
Handout:
Handout available
Complete summary
Due at noon the day before via E-mail
Evaluation of presentations (group as a whole)
Please take special hints in elearning into account!