2013

ICT Agency HALTIK

Hallinnon tietotekniikkakeskus HALTIK

The scope of our operations• HALTIK employs 436 people, 101 of whom are fixed-term

employees.• We have offices in 28 cities and a total of 420 customer

service points.• Our information systems are used by 21,900 end users.

Our financial figures• Financial actuals 2012: €84 million (service agreement

€41.5 million, projects €42.6 million)• Budget 2013: €56.6 million (direct project costs not

included)

Our largest places of business• Rovaniemi• Kajaani• Vantaa

• Helsinki

• Turku

Our operations

Hallinnon tietotekniikkakeskus HALTIK

As the strategic service centre for the administrative

sector of the Ministry of the Interior, HALTIK develops,

procures, produces and maintains the highly usable and secure

information and communications technology services for agencies and departments within

the administrative sector.

HALTIK’s main tasks:

1. HALTIK produces the essential data systems and the statutory or stipulated security

network services for internal security.

2. HALTIK procures the shared services for the administrative sector and the integration

services for the administrative services in addition to producing ICT expert services.

Our organisation

ManagementIlkka Haataja

Director

Human Resources and Financial Management

Marko ManninenDirector

Customers and ProcurementIlkka Jolma

Director

InfrastructureAnne Sandberg

Director

Information SystemsVirve Kivelä

Director

Regional ServicesKyösti Salonen

Director

Contact CentreStina Huovinen

Service Manager

Hallinnon tietotekniikkakeskus HALTIK

Our clients

Hallinnon tietotekniikkakeskus HALTIK

Ministry of the Interior Police The Border Guard Emergency Response Centre Administration The Finnish Immigration Service Staff and departments within the Ministry of the Interior

Ministry of Finance Regional State Administrative Agencies Centre for Economic Davelopment, Transport and the Environment Local Register Offices Customs The Finnish Goverment Shared Services Centre for Finance and HR

Popular Register Centre Ministry of Justice, FinlandThe Finnish Defence ForcesState Security Networks LtdMinistry for Foreign Affairs of Finland

Our services

Hallinnon tietotekniikkakeskus HALTIK

HALTIK CUSTOMER

MAIN SERVICES

Telecommunications services

User Services

System maintenance services

Workstation services

Communications services

Contact services

Projects and expert services

SUPPORT SERVICES

ServiceDesk

Regional services

Our values

Hallinnon tietotekniikkakeskus HALTIK

No colleague or cooperation partner is left to their own devices; all work is completed together in a good group atmosphere.

Our operations are directed by the high quality criteria for ICT services.

HALTIK’s employees are top experts in their fields. Expertise is maintained through training, and employees are encouraged to further their education.

HALTIK knows its responsibilities as a system administrator and as a trusted partner to its clients. Strong shoulders carry great responsibility.

Work is team play in which every employee and cooperation partner is valuable.

Communal

Versatile Responsible

FairTarget-oriented

HALTIK –Turvallisuuden ytimessä

HALTIK – I säkerhetens centrumHALTIK – Centred on Security