Hilton Head PlantationProperty Owners’ Association, Inc.

P.O. Box 21940, Hilton Head Island, SC 29925Tel. 843/681-8800 • Fax: 843/681-8801

www.hiltonheadplantation.com

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Hilton Head Plantation Property Owners’ Association, Inc.

2013 BOARD OF DIRECTORS

Lois Wilkinson, President Members:Terry Conway, Vice President Jerry Cutrer Tom Hoppin, Treasurer Michael Keskin Ben LetiziaPat Harlacher, Secretary Tom Kuczkowski Harold Meyers

STAFF:

General ManagerT. Peter KristianCMCA, LSM, PCAM®

Executive Secretary/Front Desk SupervisorSharon P. White

Front Desk/ReceptionistChydonna Chambers

Assistant General Manager/Director of AdministrationTodd LindstromPCAM®

Staff AccountantNatalie Keene

Records ClerkAngela Graves

Director of MaintenanceDavid Mills

Maintenance StaffMaebell CapersElijah Jenkins - PTJames Mills

ARB Administrator/Community RelationsDianne Masales

Community RelationsSpecialistBetsy Weppner

ARB Consultant Dick Wirth - PT

Director of ActivitiesChrissy Kristian

Assistant Directorof ActivitiesKeriann Ginter

CommunicationsCoordinatorDenise McAllister

Tennis ProKeith Ferda

Tennis ClerksBob Bruce - PTGeraldine Fink - PTDennis Malick - PTRobert Wallace - PT

Director of SecurityArt Benoit

Deputy Directorof SecurityCapt. Warren Gaither

LieutenantsJoseph FarmerVanessa GreenEdward Sutton

SergeantsMichele ChisolmTimothy HarrellDonald Martin

OfficersCpl. Terrence BoydCpl. William BruceOff. Tomeka Brown-CarrCpl. Tomika BusbyCpl. Vera FordCpl. Randy GambleCpl. Raymond GibboOff. Troy Gonzalez-MazzonePfc. Malcolm HorneOff. Matthew KleehammerCpl. Williette LeePfc. Grant MarcurellaCpl. Carl OlsonOff. Emmanuel RobertsOff. Jerri SpragginsOff. Katherine StevensCpl. Luda John Wahlfeldt

PT OfficersPfc. Anthony Major

DispatchersCpl. Suzanne BennettCpl. Paul Munroe

GOVERNANCE:Under By-Laws adopted in 1977, the HHPPOA is governed by an elected nine-member policy-making Board of Directors serving overlapping three-year terms, and an appointed General Manager.

PROPERTY STATUS (12/31/13):HILTON HEAD PLANTATION: 3,711 ACRES 72 MILES OF ROAD 88 LAGOONSFAMILY DWELLING UNITS: 4,104 UNDEVELOPED LOTS: 174 TOTAL: 4,278

SERVICES:Covenants Enforcements: POA Staff Electric: Palmetto ElectricRoad Maintenance: POA Staff Fire: Town of Hilton Head Island Fire Dept.Recreation: POA Staff Police: Beaufort County Sheriff’s Dept.Security: POA Staff Postal: US Postal Service Rural DeliveryLandscape Debris: Self-Service Debris Pile Telephone: Hargray Telephone CompanyBuilding Permits & Inspections: Water & Sewer: PSDHHP Architectural Review Board and Household Trash Collection: Town of Hilton Head Island Republic Waste serves the Town of Hilton Head

I am happy to report that our community remains strong and solvent, and that the improvements made during 2013 lay a firm foundation for the continued success of Hilton Head Plantation. POA Management and Staff

After three rewarding years as a member of your POA Board, I can personally testify that our competent and caring staff continues to serve us well. The many comments that residents make to the staff and Board confirm the value of the quality customer service that they provide. Staff turnover remains low. The untimely death of Dianne Masales saddened us all. Dianne served us for many years as a valued member of our ARB/Community Relations staff. We will miss her friendly and efficient manner, as well as her knowledge and expertise. Governance

We continue to practice the highly successful governance model that has served HHP so well. The capable and well-informed Board that you elect sets policy and makes major decisions regarding direction. The General Manager and staff implement and execute the decisions and directions of the Board. Our strong committee structure makes this model work. The work and research of the volunteer committee members and their input to the Board members who chair the committees results in Board decisions that reflect the needs and desires of HHP residents. I extend my thanks to each of the committee members for your commitment and participation. Financial Status

We continue to provide excellent resident services while charging a minimal assessment, in large part due to the expert fiscal management of our staff. They kept 2013 expenses significantly under budget and helped 2013 revenues exceed budget. The Road Toll Project initiated to aid in the collection of assessments overdue by at least two years has succeeded. We have collected or are collecting most of these overdue accounts.

President’s Letter to Property Owners

Due to recovering real estate sales, our Capital Transfer Fund (1/4 of 1% of all HHP real estate transactions) grew to approximately $339,000 in 2013, exceeding the expected $240,000 balance by almost $100,000. Infrastructure

Our POA owns and maintains 72 miles of roadway, 16 miles of leisure paths, the Bluff Walk, the Dolphin Head Recreation Area, the Spring Lake Pavilion, the Plantation House, the Surrey Lane Ball Fields, the Spring Lake Pool, Pine Island, the POA Service Center and maintenance complex, and 88 lakes and lagoons. Along with the day-to day maintenance, special projects in 2013 included:

• Three Pine Island mini-beach renourishments (avoiding turtle nesting season)

• Rebuilding three sets of steps along the Bluff• Rebuilding the retaining wall and disposal drop-

off areas for landscaping debris...on time and under budget

• Remodeling the Plantation House kitchen, including replacement of the floor

We anticipated a 2013 completion of the Monopine Project designed to solve our cell phone coverage issues. While Town permitting problems and the challenges of two residents have delayed the initiative, the POA and Crown Castle remain committed to the earliest possible completion of the Monopine Project.

Safety and Security

We live in a safe and secure environment due to the dedicated efforts of our Security Chief and the Officers on our outstanding security force. Our low and improving crime rate clearly adds to the desirability of Hilton Head Plantation. 2013 witnessed a significant reduction in crime, due to the excellent training provided to our security force, our investment in the latest communications equipment, and first-rate leadership that results in high morale and low turnover. Corporal Tomika Busby received a POA award recognizing her for the heroic actions in the line of duty that resulted in

President’s Letter to Property Owners (cont’d.)

the saving of a man’s life. Cpl. Busby also received much-deserved recognition from the Hilton Head Island Fire Chief and on the state level.

Activities

The activities we offer to our residents continue to grow and change, widening our horizons and increasing our fun. Our popular Kids Kamp attracted a record number of participants. Our recently rebuilt Spring Lake Pavilion continues to serve as a very popular events venue, reaffirming the value of our investment in the facility. We anticipate the 2016 opening of our new and improved Spring Lake Pool, pending the long permitting process before construction begins. The inspired work of a resident Task Force appointed by your Board resulted in a creative plan to finance the new pool without incurring outside debt and without increasing resident assessments. Communications

Your Board understands the importance of effective communications. Building on the success of the Main Gate electronic message board, we approved and installed a second message board at the Cypress Gate. At the suggestion of a resident, we created a special email address so that residents can communicate directly and privately with their POA Board President. The effectiveness of our monthly publication, Plantation Living, continues to grow, as evidenced by a major increase in vendor advertising revenue.

Salty Fare Redevelopment

We worked closely with the management and residents of The Cypress, HHP waterfront residents, our Town Councilperson, the Mayor, and the Town staff to ensure the redevelopment of the Salty Fare parcel in a manner compatible with the lifestyles of the immediately surrounding community and of all HHP residents.

I feel honored to have served as your President. Your comments and criticisms were important to me and I thank you for taking the time to make them known. My sincere thanks to everyone… Board members, Committee members, residents, management and staff…who all contributed to the continued success of Hilton Head Plantation in 2013.

Respectfully submitted,

Lois Wilkinson, President

The General Manager’s Office is responsible for providing staff support to the Plantation’s Board of Directors and its committees. The Service Center maintains the records of the Board, its committees, and all the Association’s legal documents. The General Manager’s Office also provides oversight for all of the POA’s Departments and affords guidance as needed. Overall coordination for your monthly newsletter (Plantation Living), the POA Website (www.hiltonheadplantation.com), and the Newcomer’s Welcome Packets come under the jurisdiction of the General Manager’s Office.

During 2013, the Board performed due diligence to ascertain if the next phase of the Spring Lake Master Plan could be moved forward. After receiving input from residents, the Board of Directors, Staff, and the Recreation Committee, the Land Planning firm of Wood+Partners was commissioned to draft a conceptual plan for a multi-generational renovated Spring Lake Pool. This design concept, when completed, was published in Plantation Living for comment. After a careful analysis by a Financial Task Force appointed by the Board, it was determined that, due to the POA’s excellent financial health, it would be possible to move such a project forward. This analysis was conveyed to the property owners at a community meeting in the fall of 2013. Based on the positive financial analysis and community support for the project, the Board decided to move forward with the Planning and Permitting for the renovated Spring Lake Pool. These types of projects were made possible because of the community’s vote to adopt a Capital Transfer Fee back in 2007. Without your support, this pending project — the new Spring Lake Pavilion — and many others would not be the realities we all have a shared pride in today.

The Department also continued to work with the Trustees of the Hilton Head Plantation Conservancy Foundation to raise funds to benefit the Whooping Crane Conservancy. Over $15,461 was raised in 2013 with the present HHPPOA personnel continuing to absorb the cost of administering the work of the Conservancy Foundation.

The POA’s creative policy to aggressively pursue the collection of past due assessments from property owners that were more than two years behind in

paying the dues owed to the POA proved to be an exceptional tool. Each of you bears the expense of carrying these delinquent accounts. In an effort to forgo the time and expense of foreclosing on these properties, the Board chose to charge a toll for the vehicles used by these severely delinquent owners to motivate them to arrange for payment plans or deal with the inconvenience of paying a daily toll for their vehicles to use the Plantation’s roads and other services. In 2013 we collected more assessments than billed and only one person out of the original 26 remains on the toll program. This measure has been successful beyond expectations.

We continued to make improvements to Plantation Living. In 2013 we published three color editions. Our advertising revenue was up significantly over 2012 surpassing the budgeted target.

The Board proactively worked with Crown Castle International to pursue the installation of a telecommunications monopole disguised as a pine tree, complete with artificial bark, to help improve cell phone and other wireless services on the Plantation.

A strong Accounting Department, bolstered by the oversight of the Board and the Finance Committee, continued to maintain HHPPOA’s excellent financial position both in substance, as evidenced by an excess in revenue to expenses, and the care in the management of the POA’s financial and other tangible assets.

Our bimonthly Coffees continue to be well-attended and serve as an opportunity for the greater community, the Board, and residents to exchange information in an informal atmosphere. This format continues to be widely praised.

Providing you with quality and efficient services will continue to be the goal of the entire Hilton Head Plantation staff.

2013 POA Operations - Administration

2013 POA Operations - Security

The Hilton Head Plantation Security Department recognizes that it cannot operate at its maximum potential without the support of the homeowners that it serves. Promoting and maintaining a safe community environment takes more than the efforts of your Security Officers. No amount of law enforcement training can match the value of the eyes and ears of concerned community members who report suspicious behavior, safety hazards, and violations of law. This allows our Security Department to take a proactive, instead of reactive, approach to the safety and well being of the community it serves. It is our Department’s goal to be community-based problem-solvers. We have challenged our Officers to adhere to and maintain the highest ethical standards in administering services with your safety as their prime mission. We will continue to meet this commitment daily with courtesy, sensitivity, and constant vigilance.

The Security Department is responsible for providing many services to residents of the Plantation. The most visible is access control to the Plantation at three gates where approximately 12,000 vehicles are processed daily by our Officers. That totals over four million vehicles annually! Protecting life and property, traffic control, keeping the peace, and the enforcement of State Laws and Plantation regulations are some of the Department’s other basic missions.

In 2009, we introduced the Dodge Charger into the Department’s fleet of patrol vehicles. These new vehicles have exceeded our expectations in performance, and as a side benefit, have reduced gas consumption as compared to the Crown Victorias by almost one-third.

The Security Directors of South Carolina and the Beaufort County Sheriff’s Office presented Corporal Tomika Busby, of the Hilton Head Plantation Security Department, with the 2013 Security Officer of the Year Award. This is the fifth time in eight years that an Officer from Hilton Head Plantation has received the award. This is the second time Cpl. Busby has been named Security Officer of the Year (the first time was in 2005).

Security Personnel patrol 72 miles of roads and amenity areas; additionally, they respond to and complete reports on lost, missing, and stolen property; respond to medical emergencies; inspect homes of residents who are away; provide animal control; respond to fire and burglar alarms; jump-start vehicles; assist residents who are locked out of homes or autos; provide gas for stranded vehicles; provide security checks of commercial areas after closing; and conduct health and comfort checks for the elderly.

Once again, during 2013, crime on Hilton Head Plantation (unlike the surrounding communities) was

very low. This was due in part to the Board’s decision to add a third Patrol Officer to the night shift.

In 2013, our Officers logged a total of 151,545 miles patrolling the Plantation’s residential areas. Security Officers responded to 420 alarms from residential homes and businesses and, additionally, Officers responded to 5,260 calls for service from our residences and businesses. Included in these calls for service were 3 burglary cases, 7 breaking into motor vehicle cases, 526 medical assists, 1,217 resident assists, 52 traffic collisions (4 were deer-related), 10 incidents of trespassing, 14 domestic disturbances, 5 cases of disturbing the peace, 33 cases of vandalism, and thousands of calls regarding animal complaints, improper parking, lost and found items, prowlers, and Covenant/Rules and Regulations violations.

Additionally, Security Officers completed over 35,329 security checks for our away-from-home residents and commercial properties. Over the last 12 months, 131 State and 352 Warning tickets were written for speeding to drivers on Hilton Head Plantation roadways for a total of 483 traffic stops. Security Officers issued 900 non-moving violations for such things as pets running-at-large, RV’s/boats in driveways, and overnight and illegal parking.

The Security Department reduced the deer herd by 50 this year, and continued its very successful participation in the Deer Management Program, thus helping in the preservation of the natural habitat on the Plantation.

A program to require guests to provide identification in the form of a driver’s license or other acceptable form of photo ID was continued. Although this procedure may seem inconvenient to some, it has had a positive effect on the Plantation’s crime rate and has kept a multitude of individuals with no, suspended, or expired driver’s licenses off our roads. This procedure also insures that the person requesting the pass is the person whose name is on the pass. Keeping you safe is a primary goal and although we can never guarantee that the Plantation will be totally crime-free, we do strive to take reasonable precautions to identify who is picking up a pass to enter the property and that they are legally driving on our roadways.

Reducing acts of vandalism and educating our residents about locking their doors when away from their homes and autos continue to be the priorities of the Department.

2013 was a productive year for the POA. We embarked upon and completed several projects, large and small.

During the first half of the year, we trucked in several hundred tons of approved sand to continue the ongoing project of replenishing our treasured corridor to the Pine Island beach. This beautiful amenity is threatened by erosion with every lunar tide and northeast wind. We added an additional 300 tons of compatible material in the fall. Hauling and replenishing is limited by the seasons as we remain sensitive to our surrounding environment and natural habitation.

Numerous areas of root damage to our roads and leisure paths were repaired. We identified a list of areas, cut and removed the intrusive tree roots and damaged asphalt spoils, added a new gravel base, repacked the road bed, and patched the areas using close to 3,000 square yards of new asphalt. Additional areas for repair were identified for 2014.

Another 200 linear feet of chain and bollard post along the roadside of Whooping Crane Way was installed to hinder motorists from pulling off into the Azalea garden adjacent to General Howard Davis Island. Beautification of the three-point intersection at Dolphin Head Drive/Seabrook Drive continued with the installation of Snowdrift flower bulbs and a variety of tropical perennial plantings along the Zoysia grass perimeter. Additional plantings also included: thirty-four Azaleas, four Cassias, one flowering Plum tree, one flowering Cherry tree, and numerous Amaryllis bulbs, all funded by the Avid Gardeners.

Our Storm Water Management Agreement with the Town of Hilton Head Island was renewed for another five years. We worked with the Town of Hilton Head Island to complete several drainage projects such as main outfalls and pipe inspections, locating and recording grade levels of all existing drain basins and outfalls, and replaced many ruptured flashboards in our lagoon outflow structures. Our relationship with the Town and their Storm Water Management team has helped save HHP a substantial amount of money during stressful economic times.

Other achievements in 2013 include refurbishing the Main Entrance sign, road restriping of the Whooping Crane Way/Main Entrance corridor, complete with new reflectors and freshly painted directional arrows, crosswalks, and stop bar lines at each stop sign. We installed new steps at the Bluff; safety bollards at the “exit side” of each Security guardhouse; a new drinking fountain (complete with doggy bowl) and new bases at the ball field; up-lighting to illuminate the new flagpole

at Spring Lake Pavilion; and we constructed a new state-of-the-art landscape debris drop-off site.

We acknowledge and appreciate the professional employees of Palmetto Coastal Landscaping (PCL) and Palmetto General Services for their tireless efforts in keeping HHP well-manicured. This cohesive team assembled by Ricky Smith has proven their commitment to quality by going above and beyond our expectations. This elite team maintains a vigorous mowing schedule on our roadsides, common grounds, and lagoon edges; they keep our entrances and streets clear of litter and debris, our amenities in full bloom with annual flowers, and they perform countless tasks outside of their contracted scope of work.

PCL employs Henry Jenkins as a mechanic and well-trained equipment operator. Henry has been working in this community since 1978. Henry is responsible for maintenance and repairs on all POA vehicles and equipment. He operates our huge debris grinder and transforms countless yards of your landscape debris into tons of viable mulch that is redistributed throughout the Plantation.

Lastly, Henry operates our new 2013 John Deere 6430 4WD tractor with a 25 ft. boom arm flail mower attachment. This piece of equipment is used to mow around our lagoon edges without slinging the mowed debris into the water. Unlike rotary mowers, the flail mower throws the clippings straight down keeping vegetative contamination in our ponds to a minimum. The flail cutting blades driven by this 175 horsepower tractor is capable of severing limbs up to four inches in diameter. This monster machine is used to trim back small trees, encroaching limbs, and other vegetative growth along our roadways, leisure paths, open spaces, drainage ditches, and the Bluff.

2013 POA Operations - Maintenance

(photo above) Henry Jenkins operating the new 2013 John Deere tractor.

The goal of the Community Relations Department is to focus on maintaining residential properties and preserving the aesthetics of the surrounding natural habitat of Hilton Head Plantation. Our main objective is to protect the quality of life for residents and guests by assuring that the overall ambiance and natural environment of Hilton Head Plantation is maintained by the evenhanded enforcement of Hilton Head Plantation’s governing documents. Covenants

The Covenants staff works with our homeowners in a cooperative manner to maintain their property and to encourage them to take personal responsibility for the upkeep of their property, which impacts the Plantation community as a whole. Monitoring of our protective covenants involves many different facets, which fall into four basics categories: People, Pets, Parking, and Property.

During 2013, the POA responded to over 2,259 non-moving covenant violations. All these violations were investigated and processed. Of the violations reported, only 43 fine letters were forwarded to those residents who were non-compliant. Almost all (98%) violations were resolved through education and voluntary compliance. The Covenants staff communicated with residents by forwarding letters and/or emails, phone calls, and, in some cases, personal site visits were made to address concerns. Our efforts to be more amicable and understanding resulted in a greater appreciation of our mission to sustain the quality of life for residents and their guests.

A lighter approach to covenants compliance is featured in a monthly article in Plantation Living starring Harry Heron who is the Covenants Bird, the voice of reason and compliance. He often focuses on current trends and problems we have in our neighborhoods. Harry comments on day-to-day compliance issues and may offer solutions to our homeowners concerns. In the coming months, Harry will continue to comment on harmonious living by focusing on compliance with the Leash Laws, and residents and their guests being more responsible pet owners. Our commercial vendors periodically need to be reminded that all service providers need to purchase the required day passes, monthly, or yearly decal, even if it is just for an estimate. Compliance with this requirement will eliminate the number of guest passes being used for commercial vendors and alert residents of how misuse of the Guest Pass policy can cause yearly assessments to increase. We hope you enjoy reading Harry’s column for updates and his monthly analysis and insights.

Some of our administration projects included working with Realtors to keep the yearly decal fee at $25. Our sales have tripled in this area. The increase in home sales has added to our Capital Assessment which has enabled the Board to tackle some major capital improvements such as the new Spring Lake Pavilion and the pending renovations to the Spring Lake Pool. With the purchase or renewal of the discounted Realtor Decal, Realtors are provided with an information packet that highlights the many different amenities within our gates to assist them when showing property within the Plantation. Also included is a welcome brochure for the Realtor’s prospective homebuyers. Sales of Commercial Day Passes purchased by contractors/commercial vendors brought in an additional $76,000 over budget. This was a direct result of our Gate Officers being more diligent in access control and a sign that the economy is improving as property owners take on more renovations to their homes.

2013 POA Operations - Community Relations

“Harry Heron” - the Covenants Bird

2013 POA Operations - Community Relations (cont’d.)

The Covenants Staff assists the Security Department with daily entries made into the Incident Report Log, gathers data for monthly reports, graphs, tracking trends, juvenile activity, researches and gathers reports for pending cases, manages the Emergency Card Information database, and posts weekly Realtor Open Houses for compliance.

The Community Relations Department continued to communicate, educate, and work with homeowners. The task of demonstrating the value of sustaining our community, both aesthetically and functionally, is our ongoing mission. These practices and programs are focused on sustaining harmonious living and protecting and enhancing every member’s property values. The reasonable enforcement of our governing documents and arming and advising residents with equitable solutions to issues is designed to assure residents that their investment will continue to grow and be protected throughout the years.

Architectural Review Board

From the very beginning of Hilton Head Plantation, it was the natural environment that was the main attraction for homebuyers. Survey after survey of Hilton Head Plantation’s residents confirm that this single feature is the primary reason for their choice to call Hilton Head Plantation home. In order to protect that primary asset, ARB Guidelines have been established to ensure that development can proceed in an orderly, well-planned manner and in harmony with the natural environment. The developer determined the overall land plan and infrastructure and prepared the regulations and covenants used to control development. Every two years these Guidelines are reviewed and updated. The Guidelines protect the community from unattractive and irresponsible construction, thus enhancing the overall beauty and cohesiveness of the development, maintaining property values, and protecting the environment.

The ARB has the responsibility to review and approve or disapprove all plans for improvements, accept property owners’ compliance deposits,

establish and collect fees, and assess fines for non-compliance.

The Review Board consists of four volunteer members, an Architect and a Landscape Architect (both paid consultants), the Chairperson (a member of the POA Board of Directors), and Staff Administrator. The Review Board meets on the fourth Thursday of each month. Submissions to the Review Board are due on the fourth Monday of each month.

During 2013, seven (7) new homes and 436 major alterations were approved and 439 Building Permits were issued. Over 4,894 requests for service or assistance were acted upon.

The Department continues to convert new plans and renovation plans to CD-ROM. This is an effort to insure that in the event of a disaster, original houseplans will be available for rebuilding. A very successful and popular program with residents, not only does it cut down on paper use and is more cost-effective, but it is also easier for homeowners to access their houseplans via a CD-ROM.

The ARB office is also in charge of the Right-of-Entry program, which, for a deposit of $2,000, will attempt to prevent further damage to your home, in the event of a major disaster, by placing a tarp over your roof, boarding up broken windows, and removing trees from the roof.

The Activities Department offers a variety of classes and programs that appeal to HHP’s diverse population. Several annual events continue to grow in popularity including the Kids’ Night Out, the Shamrock Shuck & Shag, the Cooking Live Series, the Caribbean Pool Party, the spring and fall Trash & Treasure Sales, as well as the spring and summer Concert Series with Rob Ingman, Deas-Guyz, and The Headliners.

During the year, we continued the tradition of our various holiday programs such as the Easter

Sunrise Service, the Easter Egg Hunt & Brunch (in joint effort with The Country Club of Hilton Head), the HHP Day 4th of July Celebration, and the Halloween Pet Parade and Halloween Movie Night.

We also partnered with the Hilton Head Island High School NJROTC Unit to host the 8th Annual Veterans Day Observance Ceremony. The year ended with the Children’s Holiday Party and the very popular Holiday Hayride.

The lineup of new seminar topics for 2013 included sleep apnea, skin cancer, prostate cancer, breast cancer, diet and diabetes, vacation travel, energy conservation, cataract and vision correction

surgery, as well as an elder care symposium. Also back by popular demand, was a spring and fall Home Sense Series with The Home Depot. Other popular activities included discount tickets for The Arts Center, community blood drives with The Blood Alliance, and the Teen/Tween Trivia Night.

Throughout 2013, our certified fitness instructors did a tremendous job teaching a broad range of classes. The most patronized classes continue to be Low-Impact Aerobics, Total Body Conditioning, Gentle Yoga, Total Fitness, Intermediate and Beginner Pilates, and Water Aerobics. We also continued to offer sessions of Chair Yoga and Qigong, as well as a new 6-Week Fitness Challenge.

Numerous HHP families continued to support our “Kids Kamp” summer program, and we experienced a solid increase of 12% in total enrollment from 2012 to 2013. With the total enrollment climbing from 255 in 2012 to 285 in 2013, the weekly average enrollment also grew from 126 in 2012 to 141 in 2013. The daily average enrollment also increased, rising six spots from 94 in 2012

to 100 in 2013. We offered Kids Kamp for eight weeks, and some of the new weekly themes for 2013 included “When I Grow Up”, “A Bug’s World”, “World of Make-Believe”, “Fiesta Week”, “A Week at the Circus”, and “Kids Kamp’s Got Talent”. Special events this year included a visit from two naturalists with the Coastal Discovery Museum, a pool party, a train show, puppets by Millie, a visit from the Hilton Head Island Fire & Rescue Dept. and their big red fire truck, a fiesta luncheon, and the End-of-Kamp Show.

2013 POA Operations - Activities

2013 POA Operations - Activities (cont’d.)

items such as a picnic table, park bench, or even plants and shrubs through our Memorial and Honorarium Program (MHP) in recognition of a friend or loved one. This year, The Avid Gardeners donated funds for the installation of a new flagpole located next to the tennis courts and the Spring Lake Pavilion.

Overall, the year was marked with a tremendous amount of activities, memorable events, and rewarding accomplishments. Our volunteers and the POA-sponsored clubs continue to offer valuable contributions to this wonderful community with their donations and support of the POA, facilities, activities, special events, and landscape. We are very grateful for the generosity of these special people, and the Department thanks the community for its continued support and assistance.

The Spring Lake Pool was the place to be this summer as the approximate attendance during the pool season (April through October) was 22,035, with the peak of 187 at any one time. The more popular pool activities included Morning Water Aerobics and Evening Deep-End Water Aerobics.

In 2013, the Plantation House underwent several transformations beginning with the installation of a brand new basketball goal in the parking lot. In the fall, the Plantation House kitchen was also given a makeover with brand new kitchen cabinets and granite countertops. At the ball fields, new soccer goals and a water fountain were installed. Even our furry friends have enjoyed the brand new doggy bowl at the new water fountain station. The Spring Lake Pool filter system was also replaced at the beginning of the year just in time for the pool to open for the season. The conceptual design (see below) by Wood+Partners of the new Spring Lake Pool and Boardwalk plans was also unveiled this year, and we are excited to see the plans and permitting phase of this project move forward in 2014.

Additionally, the POA continues to implement a Memorial Brick Program whereby residents can purchase a brick in memory or honor of a loved one who served in the military and have it placed in a special area in front of the flagpole. Residents may also choose to make a donation of various

In the POA’s continuing effort to provide residents with accurate, timely, and useful information, the Communications Department utilizes a variety of informational tools including the following:

PUBLICATIONS

Plantation Living

Current news and historical information are provided to residents, the general public, and off-site property owners via the monthly newsletter. In addition to news, paid advertising is accepted. Advertising revenue for 2012 reflected the nation’s

sluggish economic climate; however, 2013 picked back up and exceeded the annual target once again. We continue to receive positive feedback from advertisers.

Multiple printing bids are periodically obtained in order to maintain the best cost for value

to the POA. In August 2012, the Department awarded the printing of the newsletter to a new vendor, which enabled the POA to present the first ever full color issue to HHP residents with the December, 2012 issue. In 2013, the Department was pleased to produce three color issues (March, August, and December 2013).

A substantial savings in postage costs was noted due to signing up new, out-of-town property owners to receive Plantation Living via email rather than automatically mailing the newsletter to them. The Department continues to promote the viewing of the color newsletter online.

Annual Report

In 2013 the Communications Department prepared the first ever color Annual Report for 2012 and was pleased to use many beautiful photographs taken by local HHP residents.

General Howard Davis booklet

The Department has been working on a commem-orative booklet showcasing General Davis’s articles from 2002-2003 Plantation Living editions. The booklet is expected to become available in 2014.

WEBSITE: www.hiltonheadplantation.com

● Online Classified Ads – This popular feature on HHP’s Website enables residents to rent or sell items and to acquire bargains from their neighbors.

● Email Services – Since 2006, the POA has offered email notifications to residents for any or all of the four different services: Urgent Information (Hurricane Information, Weather Alerts and other Emergency Situations); Safety Alerts (Criminal Activity and Safety Tips); and Plantation Activities (Coffee with Peter, Trash and Treasure Sale, Pet Parade, Holiday Lighting Contest, etc.). Also, part-time or non-resident property owners may opt to receive Plantation Living electronically rather than via U.S. mail. When they sign up for one or all of these email services, they receive periodic information about the topic selected. To date, over 2,200 residents have signed up (either via HHP’s Website or by visiting the POA Service Center) to receive these email notices. There are a few registered members from Canada, the UK, Germany, Mexico, Saudi Arabia, Switzerland, the Bahamas, and Bermuda.

The Communications Department periodically promotes the Email Services feature to residents – in Plantation Living, on the announcement boards at both entrances, and as a Featured Event on the Website.

2013 POA Operations - Communications

2013 POA Operations - Communications (cont’d.)

● Safety Alerts – In order to communicate swiftly to HHP residents, a Safety Information Alert is featured on the Website.

● Online Resident Directory – After the POA’s last hardcopy Resident Directory was produced in 2005, it was determined that the costs and time involved were prohibitive. Also, as soon as the Directory was printed, it became inaccurate since members’ information changes continually. To counteract these challenges, and to serve more Internet users, a decision was made to implement an online, member-generated Resident Directory in September 2008. Approximately 1,570 residents have joined thus far, with additional participants signing up daily.

Electronic Community Announcement Boards

Working in conjunction with the Administration and Maintenance departments at the end of 2010, the Communications Department was involved in the introduction of the first digital announcement board at HHP’s Main Gate. The Department is responsible for uploading daily messages to the community. A second digital board was introduced to the community in March 2013 at the Cypress Gate. Both signs have been met with overwhelmingly positive feedback. For Veterans Day, the Department utilized the first animated message, complete with waving American flag, to the delight of the community.

Communications Projects

The Department is involved in presenting information to the residents for various projects such as the plan to add a new cellular monopine in the community, as well as the Spring Lake Pool renovation project. Information is distributed via

the Plantation Living newsletter, email notices, community meetings, and by other means.

Communications Committee

The Department values the hard work and expertise of a dedicated volunteer committee that tirelessly contributes to various projects.

2013 POA Operations - Tennis

The Spring Lake Tennis Facility had 100 Annual Memberships (200 people) during 2013 and the courts were busy with more than 16,750 hours of court time used. A combined 1,100 residents and their guests used the tennis facility throughout 2013.

Due to the increase in USTA League teams, the sponsored/past Hilton Head Plantation Property Owners membership program has grown to nine (9) memberships.

A big contribution to the overall revenue for the club has been Spring Lake’s participation in the USTA League and Interclub program. Every year a record number of teams are broken, and 2013 did not disappoint with 47 teams consisting of men, women, mixed, combo, 18’s, 40’s, 55’s, 65’s, and 70’s Divisions. A record fourteen (14) teams qualified for the State Championships with one of them advancing to the Sectional/National Championships.

On the “lighter side” of competition, Spring Lake held its Friday/Saturday Round Robins, which are hosted by the Tennis Committee. They were well-attended with themes such as Twi-Light Pizza, Brats on the Grill, and the Sunset Boat Cruise. Another popular event was the Hilton Head Plantation Challenge. Teams consisting of men, women, and mixed doubles from Spring Lake Tennis and the Country Club of Hilton Head “squared off” for a fun-filled day of competition, followed by an Awards Party with over 90 players in attendance.

The Bocce Ball Program (in its eighth year of operation) consisted of two leagues – spring and fall, with a championship tournament and party at the end of each session. The courts were busy with over 1,000 hours used. The Bocce Social Club consisted of 67 memberships. The courts were resurfaced five times throughout the year and two (2) sets of bocce balls were purchased for members’ use. A few of the sideboards on the courts were also replaced.

During 2013, tennis court maintenance included resurfacing and re-taping six (6) courts and adding two (2) tons of top dressing to the remainder of the courts. A few tennis nets, windscreens, and grooming equipment were replaced. One

of the top certified tennis court contractors from Hagerstown, MD provided his yearly facility inspection and offered suggestions on the daily and annual court maintenance.

Due to Staff illness and scheduling conflicts,the final version of the 2013 HHPPOA Auditwas not completed in time to be included

with this 2013 Annual Report.

Copies of the 2013 HHPPOA Audit will be available at the Annual Meeting, the POA Service Center,

and on the POA Website:

www.hiltonheadplantation.com.

Financial Statements - December 31, 2013

HILTON HEADPLANTATION

PROPERTY OWNERS’ ASSOCIATIONwww.hiltonheadplantation.com

Annual Meeting

Saturday, March 22, 2014

10:00 AM

Plantation House

(photo above) Newly constructed state-of-the-art landscape debris drop-off site.