2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

27
Watch out! High risk of infection: the “visual virus” at work. October 17, 2013 Britta Ullrich Senior UX Manager & Visual Trainer

description

Design Session: Britta Ullrich - Achtung! Ansteckungsgefahr - der visuelle Virus auf der Arbeit (Visual Facilitation) Britta Ullrich – Senior User Experience Manager bei der XING AG - berichtet über die Macht der Bildsprache im Arbeitskontext (Visual Facilitation). In einem Bildsprache Crashkurs greifen Sie selbst zum Stift und machen Ihre ersten Erfahrungen mit der ältesten Sprache der Welt.

Transcript of 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

Page 1: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

Watch out! High risk of infection: the “visual virus” at work. October 17, 2013

Britta Ullrich Senior UX Manager & Visual Trainer

Page 2: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

Enhance your memory, focus and fun at work!

Page 3: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

Crash course in visual language @ WUC!

Page 4: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

You might be asked…

YES! Drawing

at work?

Source: customsouthparks.com

Page 5: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

Some hands-on examples…

Page 6: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

Some hands on examples …

“I add post-its for planning and flexibility.”

Susanne, Senior HR Manager & Agile Admirer

Page 7: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

Some hands on examples …

“With the visual profile meeting new people was great fun.”

@ Vizthink.de meetup in Hamburg, Germany

Page 8: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“I use visuals as a time schedule to navigate through the meeting.”

Sandra, Team Lead User Care

Page 9: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“It’s about being fast – mistakes happen.” ;)

Page 10: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“It was our 1st anniversary using Kanban – an appreciation & a great laugh for the team.”

Friederike, Community Manager & Agile Kanban Coach

Page 11: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“This picture was a present and motivator for the team!”

Susanne, Senior HR Manager & Agile Admirer

Page 12: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“We didn’t want to bore our colleagues with PPT slides. ”

Ulrike, Director User Care

Page 13: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“We were under pressure to meet deadlines and had to present to the whole department.”

Daniel, Team Lead User Care

Page 14: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“Hand-made drawings are more personal and help the audience to remember the story!”

Timm, CPO

Page 15: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“Easy to draw, but has a lot more impact than just writing down the words.” Leonie, Visual Designer

Page 16: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“Promoting the option to take part in our regular in-house Agile workshops worked really well.”

Susanne, Senior HR Manager & Agile Admirer

Page 17: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

Some hands on examples …

“This picture explains the exercise much better than words can.”

Susanne, Senior HR Manager & Agile Admirer

Page 18: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“The participants appreciated the hand-drawn certificate for our internal Agile workshop.”

Sabrina, Project Management Student

Page 19: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“The new testing concept was understood really quickly.”

Britta, Sr. UX Manager

Page 20: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“Visual card sortings work well for intuitively ordering our process.”

Zita, Interaction Designer

“It’s great for breaking down complex processes.”

Patrick, Product Manager

Page 21: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“It’s important to differentiate between different target groups.” Faye, Marketing Manager

Page 22: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“We tried to find a picture that summarized our team values.” Julika, Frontend Engineer

Page 23: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

“Visual notes on my iPad help me to remember the most important facts!”

Eva, Jr. Manager User Insights

Page 24: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

Some hands on examples …

Visual brainstorming sessions spark our imagination!

Page 25: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

Some hands on examples …

Visual dictionary in Confluence

Page 26: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

Some hands on examples …

Even the door signs have been “infected”

Page 27: 2013 10-17 World Usability Congress 2-h Visual Facilitation Crashkurs mit Britta Ullrich

Cheers!

Questions? Britta Ullrich @Sabrittas

Senior UX Manager @ XING Visual Trainer @ vizworks.de