2013 0321 senefelder social media en uitgevers

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The Power of Conversations @StevenVBE

Transcript of 2013 0321 senefelder social media en uitgevers

The Power of

Conversations

@StevenVBE

Isn’t it amazing?

@StevenVBE

It’s not about

social media

@StevenVBE

It’s not about

technology

@StevenVBE

Conversations

build a reputation.

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Give them stuff to discuss1

Be part of the conversation2

Use the full power

of social media3

Give them stuff to discuss1

Be part of the conversation2

Use the full power

of social media3

36M

Best ever

Let’s take it one step further…

7 350.000.000

Not: what should WE say.

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What should others

say about us?

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Content = Text?

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Copywriting?

Design?

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Give them stuff to discuss1

Be part of the conversation2

Use the full power

of social media3

cnn.com

November 7, 2012

cnn.com

November 7, 2012

The magic words:

Train & facilitate

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(Potential)

Readers

The News

online

Journalists

& mgm

Give them stuff to discuss1

Be part of the conversation2

Use the full power

of social media3

Social Media are NOT the goal………………………………………….………..……………..…………………………………………

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Social Media could be

the perfect partner for ‘The News’

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Until now, we

only used the

first dimension

of their power…………………………………………

First dimension:people to build reach

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Seconddimension:Collaboration

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Great stuff!

But………………………….…

Co-Creation is NOT enough

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From Co-Creation

to Collaboration………………………………………

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StructuralCollaboration

Str

uctu

ral co

llab

ora

tio

n

Low

Reach

High

Lo

wH

igh

Str

uctu

ral co

llab

ora

tio

n

Low

Reach

High

Lo

wH

igh

Current focus of

most companies

Str

uctu

ral co

llab

ora

tio

n

Low

Reach

High

Lo

wH

igh

All four

quadrants have

value

Str

uctu

ral co

llab

ora

tio

n

Low

Reach

High

Lo

wH

igh

Consumer

consulting

board

Conversations

Broad, open

Collaboration

Customer

Experience

Content

Str

uctu

ral co

llab

ora

tio

n

Low

Reach

High

Lo

wH

igh

Create engaging

digital content

Journalists join the

conversations

Crowdsource

regional news

Use readers as

consultants

And in the end…

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Customers

are probably the

most effective

consultants your

company can hire.

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They are

employees

that are

not on the

payroll …………………………

And when it’s hard…

think about these guys

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Good luck!

[email protected]

@StevenVBe

Linkedin.com/in/stevenvanbelleghem

www.Facebook.com/theconversationmanager