201204 Datalicious Media Attribution Options V5

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    >MediaA)ribu-on

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    >Shortbutsharphistory

    Dataliciouswasfoundedinlate27 StrongOmniturewebanaly3cshistory 1of4preferredOmniturepartnersglobally Now6dataagencywithspecialistteam Combina3onofanalystsanddevelopers Carefullyselectedbestofbreedpartners Drivingindustrybestprac3ce(ADMA) Turningdataintoac3onableinsights Execu3ngsmartdatadrivencampaigns

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    >Smartdatadrivenmarke-ng

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    MediaA)ribu-on&ModelingOp-misechannelmix,predictsales

    Tes-ng&Op-misa-onRemovebarriers,drivesales

    Boos-ngROMI

    TargetedDirectMarke-ngIncreaserelevance,reducechurn

    Usingdatatowidenthefunnel

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    >Mediaa)ribu-on

    111111111111111111111111111111

    1111111111111111111111111111

    11111111111111111111111111

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    >Theidealmediadashboard

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    Channel Investment ROMI Return

    BrandequityBaseline

    ($1) n/a $4

    OfflineTV,print,outdoor,etc

    $7 % $

    DirectDirectmail,email,etc

    $1 4% $5

    OnlineSearch,display,social,etc

    $2 1150% $25

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    >Duplica-onacrosschannels

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    BannerAds

    EmailBlast

    Paid

    Search

    Organic

    Search

    $Bid

    Mgmt

    AdServer

    EmailPlaNorm

    Google

    Analy-cs

    $

    $

    $

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    Directmail,

    email,etc

    Facebook

    Twi)er,etc

    >Campaignflowsarecomplex

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    POSkiosks,

    loyaltycards,etc

    CRM

    program

    Homepages,

    portals,etc

    YouTube,

    blog,etc

    Paid

    search

    Organic

    search

    Landingpages,

    offers,etc

    PR,WOM,

    events,etc

    TV,print,

    radio,etc

    =Paidmedia

    =Viralelements

    Callcenter,

    retailstores,etc

    =Saleschannels

    Displayads,

    affiliates,etc

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    >Successa)ribu-onmodels

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    Banner

    Ad$100

    EmailBlast

    Paid

    Search

    $100

    Banner

    Ad

    $100

    Affiliate

    Referral

    $100

    Success$100

    Success$100

    Banner

    Ad

    Paid

    Search

    Organic

    Search$100

    Success$100

    Lastchannelgetsallcredit

    Firstchannelgetsallcredit

    Allchannelsget

    equalcredit

    Print

    Ad

    $33

    Social

    Media

    $33

    Paid

    Search

    $33

    Success$100

    Allchannelsgetpar-alcredit

    PaidSearch

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    >Firstandlastclicka)ribu-on

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    Chartshows

    percentageof

    channeltouch

    pointsthatlead

    toaconversion.

    Neitherfirst

    norlast-clickmeasurement

    wouldprovide

    truepicture

    Paid/OrganicSearch

    Emails/ShoppingEngines

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    >Adclicksinadequatemeasure

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    Onlyasmallminorityofpeopleactuallyclickonads,themajoritymerelyprocessesthem(ifatall)likeanyotheradver3singwithoutan

    immediateresponsesoadver3serscannotrelyonclicksasthesole

    successmeasurebutshouldinsteadfocusonimpressionsdelivered

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    >Indirectdisplayimpact

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    >Indirectdisplayimpact

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    Closer

    Paidsearch

    Displayadviews

    TV/print

    responses

    >Fullpurchasepathtracking

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    Influencer Influencer $

    Displayadclicks Onlinesales

    Affiliateclicks

    Socialbuzz

    Offlinesales

    Organic

    search

    Website

    events

    Directmail,

    emails

    Life-me

    profit

    Socialreferrals

    Retailstorevisits

    Directsitevisits

    Introducer

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    >Trackingofflineresponsesonline

    Searchcallstoac3onforTV,radio,print Uniquesearchtermonlyadver3sedinprintsoall

    responsesfromthattermmusthavecomefromprint

    PURLs(personalisedURLs)fordirectmail

    Brand.com/clientnameredirectstonewURLthatincludestrackingparameteriden3fyingresponseasdirectmail

    Websiteentrysurveyfordirect/brandedvisits Surveywebsitevisitorsthathavecometositedirectly

    orviabrandedsearchabouttheirmediahabits,etc

    Combinedatasetsintomediaa0ribu3onmodel Combinerawdatafromonlinepurchasepath,websiteentrysurveyandofflinesaleswithofflinemediaplacementinforma3onintradi3onalmediaa0ribu3onmodel

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    >Searchcalltoac-onforoffline

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    VickyCarroll.myspaday.com>redirectto>myspaday.com?

    CampaignID=DM:12&

    Demographics=F|5&

    CustomerSegment=A1&CustomerValue=High&

    CustomerSince=21&

    ProductHistory=P1|P2&

    extBestOffer=P&

    ChurnRisk=Low

    [...]

    >PersonalisedURLsfordirectmail

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    >Websiteentrysurvey

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    Channel %ofConversions

    StraighttoSite 27%

    SEOBranded 15%

    SEMBranded 9%

    SEOGeneric 7%

    SEMGeneric 14%

    DisplayAdver3sing 7%

    AffiliateMarke3ng 9%

    Referrals 5%

    EmailMarke3ng7%

    De-dupedCampaignReport

    }Channel %ofInfluence

    WordofMouth 2%

    Blogging&SocialMedia 24%

    NewspaperAdver3sing 9%

    DisplayAdver3sing 14%

    EmailMarke3ng 7%

    RetailPromo3ons 14%

    GreatestInfluenceronBrandedSearch/STS

    Conversionsa0ributedtosearchterms

    thatcontainbrandkeywordsanddirect

    websitevisitsaremostlikelynotthe

    origina3ngchannelthatgeneratedthe

    awarenessandassuchconversion

    creditsshouldbere-allocated.

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    >Crosschannelimpact

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    >Trackingofflinesalesonline

    Emailclick-throughIncludeofflinesalesflaginURLparameterin

    welcomeemailclick-throughURLs(or1stemail

    newsle0eraerofflinesale)totriggeracustomassistedofflinesalesconversionevent

    FirstloginaerpurchaseSimilartotheabovemethod,howeveroffline

    salesflaghappensviaJavaScriptparameterdefinedonloginratherthanURLparameter

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    Confirma-onemail,1stlogin

    >Offlinesalesdrivenbyonline

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    Websiteresearch

    Phoneorder

    Retailorder

    Onlineorder

    Cookie

    Adver-singcampaign

    Creditcheck,fulfilment

    Onlineorderconfirma-on

    Virtualorderconfirma-on

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    >Understandingchannelmix

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    >Adjus-ngforofflineimpact

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    +15+5 +10

    155 10

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    Closer

    25%

    >Mediaa)ribu-onmodels

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    Influencer Influencer $100

    25%Even

    A)rib.

    ExclusionA)rib.

    Custom

    A)rib.

    25% 25%

    Introducer

    33% 33% 33% 0%

    ? ? ? ?

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    Closer

    Channel1

    Channel1

    Channel1

    >Pathacrossdifferentsegments

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    Influencer Influencer $

    Channel2

    Channel2 Channel3

    Channel2 Channel3 Product4

    Channel3

    Channel4

    Channel4

    Introducer

    ProductAvs.B

    ewprospects

    Exis-ng

    customers

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    >Purchasepathvs.a)ribu-on

    Importanttomakeadis3nc3onbetweenmediaa0ribu3onandpurchasepathtracking

    Notthesame,oneisnecessarytoenabletheother Trackingthecompletepurchasepath,i.e.everypaid

    andorganiccampaigntouchpointleadinguptoaconversionisanecessaryrequirementtobeabletoactuallydomediaa0ribu3onorthealloca3onorconversioncreditsbacktocampaigntouchpoints

    Purchasepathtrackingisthedatacollec3onandmediaa0ribu3onistheactualanalysisormodelling

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    >Singlesourceoftruthrepor-ng

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    Insights Repor-ng

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    >Wheretotrackpurchasepath

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    Referralvisits

    SocialmediavisitsOrganicsearchvisits

    Paidsearchvisits

    Emailvisits,etc

    WebAnaly-cs

    Bannerimpressions

    Bannerclicks+

    Paidsearchclicks

    AdServer

    Lackingadimpressions

    Lessgranular&complex

    Lackingorganicvisits

    Moregranular&complex

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    >Purchasepathdatasamples

    WebAnaly-csdatasample

    (ADIMPRESSION>)AFFILIATE>SEARCH>$$$

    SEARCH>SOCIAL>DIRECT>$$$

    AdServerdatasample1/1/21211:45ADIMPRESSION

    1/1/21212:ADIMPRESSION

    1/1/21212:5SEARCH7/1/21217:DIRECT

    8/1/21215:$$$

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    >Purchasepathforeachcookie

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    Mobile Home Work

    Tablet Media Etc

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    >PlaNormop-ons

    111111111111111111111111111111

    1111111111111111111111111111

    11111111111111111111111111

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    >Purchasepathop-ons

    GoogleAnaly3cs Mul3-channelfunnels

    AdobeSiteCatalyst Cross-visitpar3cipa3onJavaScriptplugin DoubleClick/MediamindGenesisintegra3on LightServerCalls

    Atlas,Mediamind,DoubleClick,etc

    Campaigntouchpointreport(Mediamind) Rawcookieleveldata&manualanalysis

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    >GoogleAnaly-cs

    Mul3-channelfunnels Concatenatesandgroupscampaigncodesacrossvisits

    Pros Freeofchargeaspartofmaintool Outoftheboxreportsthatrequirenoaddi3onaltags Doesnotrequiredatawarehousingandcustomanaly3cs

    Cons Rawdatacannotbeexportedforadvancedmodelling Cannotcombinepurchasepathsacrossdevices Doesntincludeadimpressions(maybeDoubleClickinthefuture) Channelscanbegroupedbutnotre-classifiedintheinterface

    Offlineresponsesviasearchcalltoac3onshowupassearch,etc Plaormcannotaccommodateofflinedata(surveys,CRM,etc) Purchasepathdataonly,noa0ribu3onmodelingorROMI

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    >AdobeSiteCatalyst

    Cross-visitpar3cipa3on&lightservercalls Concatenatescampaigncodesacrossvisitsintosinglestring LightServerCalladdsmissingadimpressionsintocampaigncodestring

    DoubleClick/MediamindGenesis Importslastadimpression,clickandadcostsintoSiteCatalystasevents

    Pros Easyadd-onforSiteCatalystclients,requiresJavaScriptchangeonly Doesntrequireaddi3onaldatawarehousingasstoredinSiteCatalyst Campaignresponsescanbere-classifiedaerthefact(SAINT)

    Cons Conflic3ngun-integratedsolu3ons(LightServerCallvs.Genesis) Addi3onalcostsduetoalightservercallforeachadimpression LightServerCalltracksadimpressionbutlacksmoregranularaddata Cannotconcatenatecampaigncodesacrossdifferenttopleveldomains Datacanonlybeexportedasconcatenatedstringswithout3mestamps Plaormcannotintegrateofflinedataintomodelling(surveys,CRM,etc) Basica0ribu3onmodellingonlythatcannotbechangedinretrospect Purchasepathdataonly,noflexiblea0ribu3onmodelingorROMI

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    >Purchasepathdatasamples

    WebAnaly-csdatasample

    LASTADIMPRESSION>SEARCH>$$$|PV$$$

    ADIMPRESSION>ADIMPRESSION>SEARCH>$$$

    AdServerdatasample1/1/21211:45ADIMPYAHOOHOME $

    1/1/21212:ADIMPSMHFINANCE $

    1/1/21212:5SEARCHKEYWORD -

    7/1/21217:DIRECT $

    8/1/21215:$$$ $1

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    >Atlas,Mediamind,DoubleClick

    Campaigntouchpoints(Mediamindonly) Last1touchpointsbeforeconversionaggregatedacrossusers

    Rawcookieleveldata(alladservers) FulllistofalladtouchpointsforeachcookieID

    Pros

    Lowtoverylowcostforrawdata Completerawdataavailable(cookielevelop3ononly) Increasedflexibilityduetocompleteandverygranulardata Campaignresponsescanbere-classifiedaerthefact Solu3oncanaccommodateofflinedata(surveys,CRM,etc) Adservercantrackacrossdifferentdomainsduetordpartycookie EnablesadvancedROMIanda0ribu3onmodellingwithofflinedata A0ribu3onmodelcanbechangedinretrospectandrecalculated

    Cons RequirescustomJavaScripttagstocaptureorganictouchpoints Requiresaddi3onaldatawarehousingandcustomanaly3cs

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    >Tagimplementa-on:SuperTag

    41

    SuperTag

    ConversionTracking

    ConversionDeduping

    MediaA)ribu-on

    BehavioralTarge-ng

    A/BTes-ngHeatMaps

    LiveChat

    WebAnaly-cs

    AnyJavaScript

    Easilyimplementandupdate

    anytagonanywebsiteswithout

    orlimitedITinvolvement

    De-duplicateconversionsfor

    CPAdealsandalignrepor3ngfiguresacrossplaorms

    Collectaccuratemul3-channel

    mediaa0ribu3ondatato

    provideadvancedinsights

    Enableadvancedfeaturessuch

    astarge3ng,tes3ngandchatto

    op3miseuserexperience

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    >Purchasepathdatasamples

    AdServersummarydatasample

    ADIMPRESSION>DIRECT>SEARCH>$$$ 1x

    ADIMPRESSION>AFFILIATE>SEARCH>$$$ 5x

    AdServerdatasampleUID121/1/21211:45ADIMPYAHOO $

    UID121/1/21212:ADIMPSMH $

    UID121/1/21212:5SEARCH -

    UID127/1/21217:DIRECT $

    UID128/1/21215:$$$ $1

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    >ClearSaleing

    Pros Fullymanagedmediaa0ribu3onplaorm Extensiveoutoftheboxrepor3ngfunc3onality Cancustomisea0ribu3onmodel(notblackbox) SupportsROMIcalcula3onanda0ribu3onmodeling

    Cons Pricedonpercentageofmediaspend Requireswebsitetaggingandbackendintegra3ons Onlypre-processeddataexport,notrawdata

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    >Forrester:ClearSaleingROI/TEI

    Improveddecisionmakingandmediabuying Laborsavingsandimprovedproduc3vity Accuratemediarepor3ngandimprovedvisibility Improvedflexibilityandfastermarketresponse Transparencyandconsistencyofmetrics Increaseinonlineadver3singbudgetSeptember211 DataliciousPtyLtd 47

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    [email protected]

    Learnmoreblog.datalicious.com

    Followmetwi)er.com/datalicious

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    Data>Insights>Ac-on

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