2012 Würth Group Annual Magazine

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INSIGHT 2012 Dear readers, What are the qualities you need today to be suc- cessful? Is good business sense enough? Don’t we also need courage, determination, a pioneering spirit – and above all the ability not to let ourselves BREAK YOUR LIMITS Würth’s Annual Magazine be restricted by limits, but rather to develop an irre- pressible desire to overcome these boundaries? Not without reason have we chosen “Break your limits” as our motto for the years 2011 and 2012. The 66,113 employees of the Würth Group worldwide demonstrated what is possible in 2011. Despite the economic uncertainties and the euro crisis, we have been able to generate sales of EUR 9.7 billion – an increase of 12.3 percent. These figures are proof of their impressive commitment: dynamic performance- orientation, the desire to inspire our customers with our products and, last but not least, openness to new developments, perseverance, and a tireless drive to realize their own visions. Dear readers, in line with our motto “Break your limits”, we seek not to remain static, but to continue to evolve and to overcome our limits. Together, we are working towards being even more successful, by becoming even more efficient and, above all, even more customer-friendly than we already are today. In this edition of InSight, we will look back over the year 2011 and forward to our future activities. Enjoy your read! Sincerely, Bettina Würth Chairwoman of the Advisory Board of the Würth Group Contents Interview: Business development with Robert Friedmann, Chairman of the Central Managing Board of the Würth Group Page 2 Corporate culture We are family Page 3 Interview: Entrepreneurship with Prof. Dr. h. c. mult. Reinhold Würth, Chairman of the Supervisory Board of the Würth Group‘s Family Trusts Page 4 Transcending our own limits time and again. Seeking new ideas and tackling challenges with optimism each day. That’s what drives people at Würth today, and always has. We invite you to join us on a journey through the Würth Group in this publication that takes in its employees, entities and custo- mers. Discover Würth in all its diversity and learn what makes this family-run business so special. We are delighted to give you an in- sight into the Würth world. The Würth Group’s motto for the year opens up new horizons

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Learn about the dynamic culture of the Würth Group.

Transcript of 2012 Würth Group Annual Magazine

Page 1: 2012 Würth Group Annual Magazine

INSIGHT 2012

Dear readers,

What are the qualities you need today to be suc-cessful? Is good business sense enough? Don’t we also need courage, determination, a pioneering spirit – and above all the ability not to let ourselves

BREAK YOUR LIMITS

Würth’s Annual Magazine

be restricted by limits, but rather to develop an irre-pressible desire to overcome these boundaries? Not without reason have we chosen “Break your limits” as our motto for the years 2011 and 2012. The 66,113 employees of the Würth Group worldwide demonstrated what is possible in 2011. Despite the economic uncertainties and the euro crisis, we have been able to generate sales of EUR 9.7 billion – an increase of 12.3 percent. These fi gures are proof of their impressive commitment: dynamic performance-orientation, the desire to inspire our customers with our products and, last but not least, openness to new developments, perseverance, and a tireless drive to realize their own visions.

Dear readers, in line with our motto “Break your limits”, we seek not to remain static, but to continue

to evolve and to overcome our limits. Together, we are working towards being even more successful, by becoming even more effi cient and, above all, even more customer-friendly than we already are today.

In this edition of InSight, we will look back over the year 2011 and forward to our future activities. Enjoy your read!

Sincerely,

Bettina Würth Chairwoman of the Advisory Board of the Würth Group

Contents

Interview: Business development with Robert Friedmann, Chairman of the Central Managing Board of the Würth Group Page 2

Corporate culture We are family Page 3

Interview: Entrepreneurship with Prof. Dr. h. c. mult. Reinhold Würth, Chairman of the Supervisory Board of the Würth Group‘s Family Trusts Page 4

Transcending our own limits time and again. Seeking new ideas and tackling challenges with optimism each day. That’s what drives people at Würth today, and always has. We invite you to join us on a journey

through the Würth Group in this publication that takes in its employees, entities and custo-mers. Discover Würth in all its diversity and learn what makes this family-run business so special. We are delighted to give you an in-sight into the Würth world.

The Würth Group’s motto for the year opens up new horizons

Page 2: 2012 Würth Group Annual Magazine

22 INSIGHT 2012

Würth Group Business development

WHAT SETS WÜRTH APART?

Robert Friedman has been Chairman of the Central Managing Board of the Würth Group since 2005 and, together with his six fellow board members, is responsible for the growth trajectory that resulted in consolidated sales of EUR 9.7 billion in 2011. The Würth Group currently employs more than 66,000 people at over 400 entities in 84 countries – and the figure is rising.

Mr. Friedmann, the Würth Group’s motto for the year is “Break your limits”. Where is Würth currently transcending and over-coming specific limits?› In sales development, of course, and in the way that we develop markets. We are constantly trans-forming and improving ourselves, whether in expanding the number of our sales branches, in e-commerce or in traditional direct selling. As I see it, “Break your limits” doesn’t just mean ground-breaking changes, but also continuously increasing the existing level step by step. Achieving changes of this kind requires that irrepressible desire to continually overcome boundaries which Bettina

Würth mentioned. A key consideration here is that everything we do ultimately has to benefit our cus­tomers – true to the principle of Prof. Dr. h. c. mult. Reinhold Würth: “We are the employees of our customers.”

Achieving new sales records primarily involves going beyond business limits. Würth’s distinctive spirit is characterized by the fact that economic growth and human aspects are not viewed in iso-lation. Where is Würth also overcoming social limits?

› That’s a very good point, one on which Carmen Würth has left her mark. She has brought a totally different point of view into the company through her work with people with disabilities, whether in the Hotel Restaurant Anne-Sophie in Künzelsau or

through her involvement with Special Olympics Germany. When our trainees take part in Action Reconciliation Service for Peace in Israel, when they do voluntary work at social and welfare facilities, or when large numbers of employees are actively involved in the Special Olympics, this shows that social responsibility at the company is not only lived by the owner family and the management, but is an integral part of Würth’s cor po rate culture.

We have chosen ballooning as a symbol for the Würth Group’s limit-transcending approach. As the Chairman of the Central Managing Board, you are mainly res-ponsible for the course the Group steers. How do you respond to external in-fluences? And what goals do you set? › Ballooning ultimately depends on the wind. But one can change course by varying altitude. If we apply the ballooning metaphor to the company, the general economic conditions can be seen as the wind. It is impor tant for us to con sider whether the situation we are in – in other words, our altitude – is the right one or whether some-thing has to be changed in order to reach our des-tination – growth – faster, either by adapting our product range or the service we offer our customers. The Würth Group’s target is crystal clear. We want to achieve double-digit growth. We want to exceed the EUR 10 billion sales mark for the first time in 2012 and thus come one step closer to our 2020-20 vision: in 2020, we want to generate sales of EUR 20 billion with 100,000 employees.

Overcoming limits of various kinds is essential for anyone competing in the global environment. That being said, what is it that sets Würth apart? What is it that makes

the specific growth trajectory of the family-run com pany Würth different?› When customers can choose between various suppliers, we know they will opt for the one that is fastest, most skilled, and friendliest – in short, for the

Interview with Robert Friedmann, Chairman of the Central Managing Board of the Würth Group

best one. These are the criteria we must meet. Customer satisfaction is defined by the service that is expected and the delivery of that service. But we aim even higher: satisfying our customers is not enough – we want to inspire them. Banks, leasing companies, electronics firms or screw businesses all ultimately face the same challenges: it’s all about winning customers for the company’s services, convincing them of its technical expertise, and inspiring them with its services. That’s why we have strict quality checks, why we have obliging customer service, and why we count the number of times the phone rings before someone picks it up, for example.

The motto “Break your limits” is a call to action addressed to every employee. How do you personally translate this slogan into practice, and what limits would you like to overcome with the Würth Group in the future?› The values I just mentioned, such as friendliness, skill and speed, which are crucial when it comes

to selecting suppliers, have to be translated into action every day. These are the values I perso nally sub scribe to

and I strive to put them into practice in my dealings with custo mers, colleagues and em ployees. However, that doesn’t simply mean continuing doing everything that has been successful to date, but also con tributing ideas that help advance our customers’ business. The motto “Break your limits” embodies this tireless quest for new ideas and our commitment to lifelong learning. We should never stop improving ourselves and transcending our own limits time and again. Our goal is to be the best sales force and therefore our customers’ supplier of choice. And we are all pulling together to achieve this. As I see it, the important thing is to concentrate on our own strengths and not let economic forecasts worry us too much. Naturally, my goal is that we deliver on our plans for 2012 as one stage in our journey toward fulfilling our 2020­20 vision.

Development of the Würth Group in figures

Social responsibility is a key element of Würth’s corporate culture

Satisfying our customers is not enough – we want to inspire them

Robert Friedmann, Chairman of the Central Managing Board of the Würth Group

Sales in millions of EUR

Pre-tax operating result in millions of EUR

Employees as of 31 December thereof ■ sales staff

2002 2003 2004 2005 2006 2008 20092007 20112010 2002 2003 2004 2005 2006 2008 20092007 20112010 2002 2003 2004 2005 2006 2008 20092007 20112010

2,500

5,000

7,500 60,000

80,000

40,000

20,000

39,809 41,95246,973

50,767

63,699

54,90662,811

57,882

66,113

200

400

600

5,360 5,4536,203

6,914

8,489 8,816

7,748

9,699

7,522

281330

395455

640

545515

395

235

385

62,4338,633

10,000 800

Page 3: 2012 Würth Group Annual Magazine

3INSIGHT 2012

Würth Group Corporate culture

WE ARE FAMILYFor Product Data Manager Luisa Vivas from Columbia, the fascination of Würth lies in the fact that “there is always something going on here, and that everyone is forward-thinking”. General Man-ager Pentti Rantanen from Finland believes the secret of Würth’s success is to be found in “our ability to continually come up with solutions that make a real difference for our customers”. And Marketing Director Rebecca Liu from China is enthusiastic about the “ambitious way we’re driving our vision forward at Würth”. As employees, they are all members of the extended Würth family, which today spans five continents and 84 countries.

When we say that we at Würth are a family, this is true in more ways than one, as the company is shaped more than ever by the founding family. Würth is headed up by Prof. Dr. h. c. mult. Reinhold Würth and his daughter Bettina Würth. And the next generation is also involved in the company. But the family spirit is even farther-reaching. “What im pres-ses me about Würth is the warm and friendly way they always greet us,” says Günther Longo from South Tyrol, for instance. The General Manager of Longo AG-SPA in Bolzano, Italy, has been working with Würth for 20 years in the print and media business. As he puts it, “Although we are a supplier, we feel we are part of the extended Würth family”.

Anybody who has ever been a guest at Würth has felt this family atmosphere. Dr. Hans-Georg Häusel, Member of the Nymphenburg Group’s Board of Directors in Munich, has accom panied the brand pro-cess at Würth for a number of years. “I provide advice to a lot of corporations and I get to know many corporate cul-tures,” says the neuromar ke-ting expert, who states: “The way people deal with each other at Würth is undoubtedly marked by warmth and friend-li ness.”

But friendliness is not the only thing that has made the com-

The Würth Group is the global market leader in trade with assembly and fastening technology. Würth Line national companies trade mainly in screws, dowels and plugs, tools, chemical-technical products and industrial-safety solutions. Other companies in the Group round out the range with products for DIY stores, electrical installations, electronic components and financial services. The Würth Group currently consists of over 400 entities in 84 countries. The Würth family comprises more than 66,000 employees worldwide, more than 32,000 of whom are permanently employed sales representatives.

Flat hierarchies, even at lunch: Bernd Herrmann, Member of the Würth Group’s Executive Board, at a table with employees and trainees.

Team spirit on a climb: Würth employees take an athletic approach to the motto “Break your limits”.

Würth worldwide: Participants from more than 80 companies attended the Würth Congress in South Africa.

Hard work, warmth and friendliness are core values of the family business Würth

Adriano LuccheseSales representative at Würth Italy

“I’ve been working as a sales representative at Würth for 28 years. I operate in the city of Venice, where you have to get around a lot by boat and on foot. I cover a good few kilometers each day. This keeps me in shape and by now I know all the shortcuts through the alleys of the city on the lagoon. Over the years, I’ve built up a wealth of experience, which is valued by my customers and colleagues alike. At Würth we all stick together – just like in a family.”

pany what it is today. Values like hard work, consistency and a passion for getting things done are also key. The courage to continually blaze new trails, to look ahead to the next challenge, to climb the next mountain: that’s what drives people at Würth. And this is where Prof. Dr. h. c. mult. Reinhold Würth has been setting an example for decades. Consequently, the extended Würth family is moving forward with considerable optimism and a drive to get things done. After all, its members have a shared vision: to achieve the Würth Group’s sales target of EUR 20 billion by 2020. And the motto that will accom pany all employees on their way to this goal has already been found: “Break your limits”.

Page 4: 2012 Würth Group Annual Magazine

4 INSIGHT 2012

Würth Group Entrepreneurship

Interview with Prof. Dr. h. c. mult. Reinhold Würth, Chairman of the Supervisory Board of the Würth Group‘s Family Trusts

BREAK YOUR LIMITS

Würth Group expands involvement in wind power

After the acquisition of Dokka Fasteners AS, Norway, in 2008 and the formation of Dokka Fasteners Inc., USA, in 2010, the Würth Group also acquired the busi ness operations of Cardinal Fastener & Speciality Co. Inc. based in Cleveland, Ohio, at the end of 2011. With these three production locations, the Würth Group has become one of the leading manufacturers using hot forming tech-nology to produce high-caliber screws within a very short space of time. “For us wind power is an important growth market. We want to double our sales in this area by 2015,” says Robert Friedmann, Chairman of the Central Managing Board of the Würth Group.

Prof. Dr. h. c. mult. Reinhold Würth (* 20 April 1935 in Öhringen) built up the company Würth in just one generation from a regional screw trader to global market leader trading in assembly and fastening technology. From 1999 to 2003, he was also professor at the Interdisciplinary Institute of Entrepreneurship at the University of Karlsruhe. Besides his work as an entrepreneur, Reinhold Würth is a patron of the arts, culture and science. Together with his wife, Carmen, he founded the Würth Foundation, which is committed to sponsorship of science and research, art and culture, and education and teaching. In acknowledgement of his special social and cultural commitment and his entrepreneurial achievements Prof. Dr. h. c. mult. Reinhold Würth has received numerous accolades and awards including the honorary citizenship of Erstein in France and the town of Künzelsau, as well as honorary doctorates from the Eberhard-Karls-University Tübingen, the University of Palermo and the University of Louisville, Kentucky, USA. In 2011, he was made honorary professor of the University of Óbuda in Budapest.

Professor Würth, today we would like to discuss the Würth Group’s motto for the year “Break your limits”. What aspects of this motto are particularly important to you?› Everyone has their own philosophy and ideas about the world they live in. And a company and its managers also have ideas about the present and future. If you want to grow a business particularly

quickly, the top management has to have thought ahead, not only with their minds but also with their hearts, otherwise it just won’t work. With the motto “Break your limits” I want to explain that if we cannot envisage things, they will never happen. That is also the reason for Vision 2020-20: in the year 2020, we want to report consolidated sales of EUR 20 billion.

50 years ago, you already overcame the first borders, opening the first Würth companies abroad in the Netherlands, Switzerland and Austria. What made you take that step so early on? › The idea to internationalize the business was my father’s idea, he was a true entrepreneur! Before the Second World War, my father had already sold screws in Switzerland for Reisser. After he had founded his own company, my father con tinued to nurture these business contacts; I was allowed to accompany him on

such trips. It was therefore a logical and fairly

unspectacular

step for me when I decided to found firms in the Nether lands, Switzer land and Aus tria back in 1962, that is exactly 50 years ago.

Würth is well known for overcoming boundaries, not only in a business sense but also for setting standards in a social context. Can you give us an example?› Off the top of my head, I can give you two examples in a social context: My dear wife Carmen runs a restaurant with handicapped people in Künzelsau, Hotel Restaurant Anne-Sophie, a project that has won acclaim beyond the borders of Germany. Almost every week, there is some dele-gation or a commission from Europe there to find out about the model in which hotel specialists work with handicapped people. The other example is Freie Schule Anne-Sophie. My daughter Bettina invested more than EUR 40 million there in order to build up this futuristic school with more than 600 partners for learning. Not to forget the Competence Center for Economic Education in which, among other things, we devote ourselves to the basic and advanced training of teachers for the whole of the state of Baden-Württemberg.

The Würth Group recently acquired a mi-nority interest in PARAVAN GmbH which converts cars for people with handicaps.

Here too, limits are being transcended with a great deal of dedication and state-of-the-art technology. How did the invest-ment come about?› Well, PARAVAN has been a Würth customer for a long time. I met Roland Arnold, the owner of PARAVAN, through Martin Schäfer, the General Manager responsible for sales at Adolf Würth GmbH & Co. KG. Mr. Arnold and I hit it off from the outset and we both feel a lot of respect for one another. PARAVAN GmbH is incredibly creative and has future-oriented products which can restore quality of life to people with physical disabilities. Acquiring a minority interest was the next logical step, on the one hand to help disabled people even more, but naturally also to invest in a successful business.

As the interview draws to a close, let us look ahead. You have achieved an in-credible amount in your lifetime. What are your wishes for the future?› At my age, one automatically has fewer wishes and dreams. Nevertheless, I would like to have a few more years of creative power to be able to serve my family and company on the one hand, and on the other, to spend time on my hobbies – reading, walking, flying, boating – and to stay healthy with my family for a few more years.

Imprint

Published byWürth Industrie ServiceGmbH & Co. KG

Headquarters:Industriepark Würth97980 Bad Mergentheim

ContactsPress and Public Relations Phone +49 7931 91-1153Fax +49 7931 [email protected]

Content responsibilityMartin Jauss/ MW

CoordinationStephanie Kozany/ MW

Editorial responsibilityStephanie Kozany/ MW

Graphics designScanner GmbH Künzelsau

Edited byLorie Burns, Ina Christov

Printed byFirmengruppe APPL, echter druck, Würzburg

© Würth Industrie Service, Bad Mergentheim

Photo creditsWürth Archives (p. 3, 4)Scanner GmbH Künzelsau (p. 1–8)Andi Schmid (p. 1–4)Würth Industrie Service (p. 5 - 8)Ducati (p. 6)Vestats (p. 7)

Printed in Germany. All rights reserved. May not be reproduced, in part or in whole, without prior consent.

Würth’s Annual Magazine “InSight 2012” is also available on the internet at www.wuerth-industrie.com

1GFP - SC - APPL - 2’ - 05/12

Page 5: 2012 Würth Group Annual Magazine

5INSIGHT 2012

Through CPS® C-Parts Solutions, WINWORK® services more than 20,000 customers with solutions tailored to their individual needs.How does this work? The Würth Industrial Network is the global network of Würth Industry companies collaborating to meet the demands of our worldwide customers. All companies of this strategically coordinated network are responsible for supplying manufacturing customers with modular C-Parts Solutions.

WE SELL CERTAINTY

Without question, when it comes to security of your C-Parts, Würth is the market leader, following our company motto: "Break your limits".

Together with our customers, we have developed new modular C-Parts Solutions and customer-driven innovations for your inventory management needs.

Our employees are familiar with foreign markets and implementing projects on a global scale. This contributed to the achievement of an annual sales growth rate of 8.5 %, bringing total sales to 819 million Euros.

CPS® provides complete transparency into your C-Part inventory. With innovations such as CPS®ONLINE, customers are able to access detailed information of their inventory program.

These innovative tools allow us to truly manage our customers' inventory and to provide the security our customers require. Würth is continually developing the personnel and systems to support the needs of our customers.

Therefore, we have built up strong personnel resources with over 2,000 employees and 699 sales representatives within WINWORK®.

Würth celebrates milestones in every area, including: employee development, customer development, and new solutions to simplify the procurement process.

Looking Forward

There is no question that we are far from the end of new, customized concepts and fresh and innovative ideas.

Total Sales

Total Employees in Sales

Share of Total Sales

8.5 %

In recent years, WINWORK® has expanded its range of industry specialized products to more than 1,000,000 articles. With this very broad product portfolio, the companies of the international network underline their competence as comprehensive C-Part system providers for the manufacturing industry.

The inclusion of additional intermediate sizes, inch items and country­specific standards is a completely new development, all with the aim to meet the cultural requirements and individual needs of the increasing global customer structure. The goal is to provide global customers with unified C­Parts Solutions with

a highly consistent standard, uniform service and personal inventory management guidance from a single source.

Customer­specific solutions provide an additional focus of the approximately 1,000,000 items.

These include in-house product lines such as WÜPLAST®, Würth screws for thermoplastics.

Especially in these product areas, the technical support is more important than ever. The engineering staff within WINWORK® play a supporting role for

the customers’ construction and work out practical and efficient solutions.

The key advantage of these measures is that companies from different sectors will be enabled to procure all necessary C-Parts for their production needs from only one source. The existing product range will be expanded step by step with the inclusion of further items.

Expanding C-Parts Range - 1,000,000 items exceeded

in mil. EUR

400

600

800

2008 20092007 20112010

738

540577

819

677

200

1000

as of December 31st, 2011

100

200

300

400

2008 20092007 20112010

555 526

699

592 600

500

700

463

Würth Industrial Network Development

GROWTH. WITH SECURITY.

Official Figures: Industry Division of the Würth Group

Page 6: 2012 Würth Group Annual Magazine

6 INSIGHT 2012

Würth Industrial Network C-Parts Solutions

OFFICIAL DUCATI PARTNERSHIP

The partnership between Würth Industria Italia and Ducati began several years ago and reached its climax in November 2011 with the presentation of the "Ducati - Service Award". Since 2012 Würth is also the official supplier of Ducati. These distinctions give us undisputed value and confirm our service and quality at a company that is a leader in its industry: Ducati has over 50 years of technical expertise, advanced technology, innovative design, and a long tradition. Ducati’s core competence is the construction of high performance motorcycles.

Quality, service and reliability. Our contribution consists of quality service and expert advice, consistently meeting the needs of the Ducati racing teams in the areas of maintenance, installation and testing.

This unique service was individually tailored to the exact requirements of Ducati, and has been in place for three years as an individual Würth branch next to the production line. This branch provides a product range of approximately 800 articles and a specially trained, experienced employee of Würth Industria Italia is in contact with the engineers and the purchasing department of Ducati in order to provide the best service.Moreover, production was equipped with several

ORSYmats for purchasing production tools and safety wear. The employees of the Ducati production have been issued a personalized magnetic card with which they can easily supply themselves with the necessary products in the field of labor protection. It not only ensures that employees have access to the necessary labor protection articles, but also that only necessary material is used at the time of need.

We asked Massimo Mantovani, purchasing department of Ducati, to make a few comments.

Is there any additional benefits of the Würth service for Ducati?"The support from Würth offers us several advantages. A considerable simplification of our materials

Are you satisfied with the quality of Würth products?"The partnership with Würth is improved more and more by the good cooperation with quality. The products are very good and are getting more popular within Ducati. The quality is simply outstanding, and I can assure you that our internal quality control performs very stringent product controls."

And the service?"Würth provides 360 degrees of technical consulting, assistance and support. Often it is necessary to retrieve specific items not in stock and organize ad­hoc programs, or we need the assistance of a technical employee to solve problems arising in short term. We are confident that this partnership, which is very positive right now, will continually improve in the future."

management and purchasing processes: not every item has to be purchased separately and now we have a contact person who meets our needs and requirements of the right items at the right time, the right place and at the right quality. In the past, for example, we often bought our tools months in advance. With Würth, the required tools are available at the time we need them and are also charged when needed. This guarantees us extreme flexibility and a significant improvement in liquidity."

And from an administrative viewpoint?"In this area we had considerable opportunity to simplify. By optimizing the account management, the efforts in administration and supply management were significantly reduced."

The main components of the expansion included new shipping and receiving facilities, a second high rack warehouse, and an internal shuttle system. The expansion created 128,000 new locations in the shuttle system and 24,000 in the high rack warehouse. And this is only the first step. Looking forward, each new building has been carefully designed to allow for further expansion in future years. When the need arises for more storage space, we have put ourselves in a position to expand quickly and efficiently.

Our goal for this expansion was a high-tech storage and logistics complex that is fully automated. This technologically advanced system eliminates the need for manpower in internal transportation. Additionally,

EUROPEAN LOGISTICS CENTER EXPANDEDat Würth Industrie Service in Bad Mergentheim, Germany

Around 27.5 Mio. Euros have been invested in the Würth Industriepark for the construction of new logistic buildings. This is one of the most modern logistic centers in Europe with sophisticated, cutting-edge technology. Since its unveiling in September 2011, it is now fully operational.

transponder technology and camera monitoring systems streamline the system to ensure accuracy. As a result, employees only act as controllers, checking the processes and fixing any technical problems that might arise.

Given the company’s ongoing growth, this investment plays an instrumental role in allowing us to continue serving all European customers within WINWORK® from Bad Mergentheim. The expansion of the Logistics Center guarantees that all customers will have the maximum amount of process security possible. As always, our intention is for all customers to receive the right product, at the right time, at the right place.

New Expansion of more than 49,500 sqm

Page 7: 2012 Würth Group Annual Magazine

7INSIGHT 2012

EXPERIENCE W-KLT®

Ergonomics combined with flexibility, up to 50% fewer racks needed, up to 50% less floor space – that's what the W-KLT® has to offer.But why are our customers so happy with this innovative kanban bin? Arno Barten, Marketing and Inside Sales Manager of Würth Industrie France, explains why W-KLT® is so important for Würth Industrie France, WINWORK® and customers all over the world.

Würth Industrie France has a successful history of working with Kanban customers and has made necessary and progressive changes over the years to these Kanban and VMI customers. This history of changes is helpful in understanding the impact of the W-KLT®.

Würth Industrie France started working with the European logistics center in Bad Mergentheim in 2003. At the time we already had several ongoingVMI/Kanban projects in France. These customers, located all over France, were served with the 'old' storage bins that were handled and refilled locally.

We had discussed the possibility of servicing our customers directly from Bad Mergentheim, but bringing these bins back to the base was logistically impossible within a weekly cycle. In order to maintain the kanban deliveries another solution needed to be found. Würth Industrie Service created a plan to implement bins with detachable labels. Pooling these bins on both sides of the chain and printing new labels in Bad Mergentheim allowed us to save up to three days of transportation in a round cycle thus enabling a weekly delivery to clients as far as 1200 km away.

We changed many existing customers to the new KLT system. Remarks and concerns from our customers about the difficulty of retrieving C­Parts from the KLT and about the lost space between rack levels were frequently expressed. This really marked the beginning of our experience with kanban implementations. Even today these items

are paramount, because regular storage bins are still being widely used in kanban-like systems operated internally or proposed by our competitors. Our goal was to provide customers with updated options not provided by our competitors.

Würth Industrie Service then released the patented W-KLT® bin with new features to answer the concerns of our customers. With the W-KLT® bins we can now combine the advantages of both the old storage and KLT bins: we can now provide stable, transport-friendly, secure bins with easy-access open fronts. We’ve got it all and can solve several demands with only one bin.

This really is an advantage compared to the regular Schäfer bins with open fronts because this allows for greater storage capability and transport security.

DurabilityThe W-KLT® is exteremly durable and able to withstand harsh manufacturing environments. They are specifically designed to stack within each other and to redistribute the weight to all four walls of the bin. Other bins lack this structural security.

Advantages of W-KLT® Bins:

Handling The incorporated handles in W-KLT® bins make it easy to transport them – this has proven to be a major benefit.

IdentificationW-KLT® is a Würth special, patented bin and this fact is starting to spread. In addition to a Würth logo, having W-KLT®’s in the racks conveys: this is Würth.

FillingThe bin is closed when filled and during transportation. It can be filled to maximum capacity without risk during transport.

"The W-KLT® bin is the single source solution to solve several demands."

Arno Barten, Marketing and Inside Sales Manager

of Würth Industrie France

Regular storage bin KLT bin according to norm of VDA W-KLT® bin - Innovation in Kanban Logistics

Before Today

PARTNERS IN SUCCESS: VESTAS AND WINA

support for Vestas in Colorado. After one year of successful partnership, Würth opened a facility near Vestas in Auoroa, Colorado.Both Vestas and Würth meet on a regular basis to analyze information pertaining to racers, sleepers, and excess and obsolete inventory. More importantly, they meet to discuss the next steps to further improve the partnership. These regular continuous improvement reviews provide a platform for constant communication and enable quality improvements to be implemented in a timely manner.

The cooperation and dedication of the individuals involved in all facets of development, implementation and support have been the foundation for success of the program.

It is with great gratitiude that Würth welcomes the opportunity to be an integral part of the Vestas organization.

Würth Industry of North America (WINA) entered into partnership with Vestas in October of 2011. The Vestas team indicated that they wanted an inventory management program providing services that would remove them from managing C-Parts so they could focus on manufacturing. Vestas realized that there were opportunities for improvement in their supply operations and saw sizeable benefits to partnering with Würth.

Würth’s modular CPS® C-Parts Solutions combined with sister company Dokka Fastener’s manufacturing capabilities, provided Vestas with sizeable benefits. The two-fold solution of being able to provide manfucturing and service with CPS® allowed Vestas to reduce their number of suppliers.

Upon being awarded the business, the implementation only took 45 days from start to finish. Würth began servicing Vestas out of their Milwaukee, Wisconsin facility with local in-plant

Würth Industrial Network C-Parts Solutions

Vestas is the worldwide leader in renewable energy, specializing in manufacturing Wind Turbines.

7INSIGHT 2012

Page 8: 2012 Würth Group Annual Magazine

8 INSIGHT 2012

Würth Industrial Network Human Resources

GROW WITH WÜRTHThe corporate culture of the Würth Group demands performance, encourages achievements, and promotes growth from within. WINWORK® seeks employees to develop through many levels of employment and provides more than jobs; companies within WINWORK® provide life long career paths with countless opportunities for personal growth and advancement with the company.

“A brand lives from innovation and improvements and both of these factors can only come from one source: from our people!” Think Big Vision 2020

Würth is a company with vision. Vision 2020 was articulated by Würth to encourage all industries, companies, and individual staff members to push their limits and see what outcomes can result from visionary thinking and planning.

WINWORK® operates in South and North America, Asia, Africa and Europe and boasts over 2,500 employees. By the year 2020, the network will grow to 4,000 employees, 1,000 of them will be sales representatives!In order to meet this goal, Würth companies are continuously pursuing individuals who have a passion for what they do, a high level of commitment to integrity, and a strong desire for professional development.

Although finding the highest caliber and passionate employees is sometimes rigorous, WINWORK® companies are determined to employ only those individuals with the same visionary thinking and innovative rationale as Würth’s founder, Adolf Würth.

After beginning a career with WINWORK®, these talented individuals are not forgotten. All employees are truly encouraged to participate in training and learning seminars, pursue higher education, and continue in their own development long after they are hired.

In addition, career paths are laid out for high potential employees. This is what makes the companies incredibly attractive to opportunity seekers. In fact, many of our employees choose to pursue new opportunities within Würth, enabling expertise to be shared with other

employees and thus widening the impact of one’s experiences and intellect. We pride ourselves in knowing that many of our employees share much (and in some cases the majority) of their careers with us, and in that we can attract and retain enthusiastic professionals seeking an exciting and ever-changing

career within a dynamic organization. This occurs as a direct result of Würth’s dedication to professional development, welcoming atmosphere and leadership provided to each individual employee at every level within the organization.

With the ever-growing presence of WINWORK® and the new opportunities continuing to emerge, our employees are promised more excitement than they could have ever hoped or imagined for their careers!

JOIN OUR COMMUNITIES Serveral companies within the WINWORK® have launched social media campaigns. A combination of channels including Facebook, Twitter and LinkedIn provides job seekers information about opportunities and careers as well as news for the manufacturing industry.

“Social media will keep us connected with existing customers and employees, as well as showcase our products, programs and initiatives to new audiences,”says Marketing Coordinator, Heather McKnight. “Expanding marketing efforts online and through social media allows us to broaden our reach, and gives us the opportunity to release information in real time.” Job-seekers looking to start a career with an international industry­leading company that offers a family oriented, team-focused environment can become a fan of our Facebook pages. Fans will learn more about logistics and supply chain internships, new positions, company trainee programs, and other opportunities within Würth. Fans will also get a better look into what it’s like to work for Würth and engage with employees.

Given the level of activity in today's markets, we are expanding our visibility across traditional, digital and social media channels to deliver relevant content on the fastener industry. It's important that industry’s community connects with Würth through these channels and that customers are provided with the latest perspectives on C-Parts and inventory management solutions

Given the global nature of WINWORK®, social media gives an ideal opportunity for keeping fellow members around the world, as well as interested parties, in touch with developments within this global network.

Connect with a Würth community today!

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Find us on Facebookfacebook.com/Wuerth.Industrie.Service.Jobworld

facebook.com/WurthIndustryNorthAmerica

Twitter twitter.com/wurthindustry

LinkedInGroup: Wurth Industry of North America (WINA)