2012 Team F_Great Erjie
Transcript of 2012 Team F_Great Erjie
Redesign for Sustainability 2012 Asian Smart Living International School Report 7776
Great ErjieRedesign for Greater Erjie Community
Mentor / B.J. Hengeveld _ Netherlands
Seed Teaching Assistant / Yi-Chia (Ikea) Lee _ Taiwan
Team members / Kyung-Bo Min _ KoreaYing-Zhen Loke _ SingaporeYi-Hsin Chang _ TaiwanShang-Yu Liu _ TaiwanWei-Chung Shu _ Taiwan
Redesign for Sustainability 2012 Asian Smart Living International School Report 7978
With a guide, we visited the granary museum, tried out paper crafts, and toured the paper making factory. At the granary, we enjoyed the informative and interactive museum displays. We learned a lot about rice farming, as well as the importance of this granary to the residents in the past. During the DIY crafts session, everyone was able to make something, such as stamp collages, notepad paper, and paper pulp sculptures. The old paper making factory was very impressive, although it was hot and humid. After our tour, we decided that we would focus our design on the greater Erjie area.
For our second visit, we toured Wang Gong Temple. We interviewed the temple custodian about the role this temple plays in local religious activities. Then, we went to the granary again to interview the sta�. We learned about the expectations and aspirations of the locals regarding our development e�orts. Overall, we were very satis�ed with how much we learned about the needs of this community.
After returning to Yilan University, we discussed our findings and our opinions.
We made a two-way itinerary for visitors based on our own touring experience.
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DISCOVER
DEFINE
We sorted out problems into di�erent categories.
We labeled our categories.
We voted for the top 3 most pressing categories, and planned to pursue solutions to them in our design.
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Redesign for Sustainability 2012 Asian Smart Living International School Report 8180
DEVELOP
First we brainstormed for any and all solutions, whether they are directly related to our 3 categories or not. We put them all down on one big sheet of poster paper.
Then, each person divided their own solutions to the 3 main problem categories. We made sketches of our designs.
Everyone presented his or her solutions.
We voted for the most promising ones. Any idea that received 3 or more votes was kept.
We discussed and sought to combine all the remaining ideas.
We discussed how our ideas would �t into the visitor's itinerary.
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We thought the biggest problem facing the Greater Erjie area is that it lacks a coherent narrative that connects the different attractions. We needed to string together the granary museum, paper handicrafts experience, the paper making factory, and the Wang Gong Temple. Furthermore, we wanted to expand upon the current services offered to create an even more unforgettable travel experience.
DELIVER
FINAL PRESENTATION
PROBLEM IDENTIFICATION
Lack of Connection
Lack of Holistic Images
Lack of Attractions
SERVICE FRAMEWORK
We wanted to make the paper handicrafts experience the focal point, and connect it to the other attractions in Erjie. We also wanted to involve the local residents in our effort, and apply for government funding as well. We hoped that all the actors involved would contribute to create a better service for visitors.
Workshop
Cust
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Dis
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t mea
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Vitalized local com
munity
Funds
Yilan Government
Customer �ow
Wishes
Human resources
Memory
Residents
Game activity
Customer �ow
Money to sustainUnforgettableexperience
Tourists
Paper Mill Wang-gongTemple
BarnResaurant
This service framework wants to illustrate what Erjie Community can do and its relation between di�erent stakeholders.
SERVICE BLUEPRINT
Our mobile phone app would be with visitors every step of the way, from travel planning to on site searches to sharing experiences. The app would contribute to publicity as well as connect visitors to social media.
We wanted to recruit the local residents as well as utilize local resources fully. Hence, we would use local materials in our activities, and provided jobs for residents as museum sta�, craftsmen, and guides.
Physical Evidence
Customer Activity
Contact Person
Support Process
FINAL PRESENTATION
DESIGN CONCEPT
Concept 1 _ Erjie Journey APP
DIY work / To show o� your innovative DIY-Eco phone cover & paper tie
Erjie App program / Map searching & Bike renting
The app we design would lead the way for visitors. Its services include maps, itineraries, bike rentals, and interactive guidance. Visitors can begin using the app before they arrive at Erjie and select a desired itinerary. Then, they can feel safe and secure in knowing that they will not get lost or run out of things to do at Erjie.
We wanted visitors to collect materials on their own, and then participate in DIY handicrafts activities. In particular we wanted to boost the quality of DIY services, so that visitors can create something that is useful and valuable. For example, visitors can make a necktie out of paper, which can be used in their everyday lives.
Concept 2 _ Innovative DIY
Concept 3 _ Interactive Guidance
DIY work / Create your unique collage of stamps
With pre-made designs on movable type, visitors can pick and choose their favorite patterns and create a unique collage of stamps.
Our app would feature models of machinery at the individual attractions. For example, at the granary there is a machine that removes the shells from harvested rice grains. When visitors are standing in the granary, they can access a digital model demonstration of how the machine works right from their cell phones.
Interaction exhibition in barn
Interaction exhibition in paper mill
Make a wish &Interaction game in temple