2012 - 2013 FISCAL YeAR AnnUAL RePoRT

1913 2013

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C E L E B R A T I N G

I love working within my community and at a small-town hospital that allows me to give my patients exceptional care. – Kelly Musselman, R.N.

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Dear Friends of Rochelle Community Hospital,

For those of us in healthcare, the government-approved Patient Protection and Affordable Care Act is seemingly at the forefront of everything we do today. The delivery of healthcare is experiencing unprecedented change, and we continually adapt our services and operations to meet the changes and associated challenges. While we continually monitor what is taking place at the federal level, we must not lose sight of our primary objectives which include enhancing the patient experience, remaining fiscally responsible and being physician and employee friendly.

The past year has been full of positive experiences and recognition for Rochelle Community Hospital. RCH was recognized by iVantage Health Analytics, Inc. as one of the Top 100 Critical Access Hospitals in the country and Top 5 in Illinois. This recognition was based on market share, patient outcomes, financial strength and quality of care. We are extremely proud of this honor especially since it encompasses many different facets of our organization. This recognition is based on publicly reported data of which we cannot control.

Becker’s Hospital Review, a national healthcare industry publication, recognized RCH on its list of the Top 49 Cleanest Hospitals in the country and on another occasion as one of the Top 57 Hospitals in which the physicians “always” communicated well with their patients. This data was retrieved from the Hospital Consumer Assessment of Healthcare Providers and Systems survey. The HCAHPS survey is a standardized, publicly reported survey of patients’ perspectives of hospital care.

earlier this year we celebrated 100 years of providing healthcare services to Rochelle and the surrounding communities. We hosted an open house with activities for all ages. For educational purposes we had the MeGA Body™, an inflatable interactive medical replica of the human body in which visitors could walk through and see many of the internal organs. We also offered guests the opportunity to tour the helipad on the roof of the hospital while the helicopter was stationed there. All of these activities were offered as a thank you to the many loyal supporters the hospital has had over the years.

RCH Annual Report, May 1, 2012 - April 30, 2013

mark J. batty Chief executive

Officer

Noah carmichael Chairman, Board

of Trustees

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It is difficult today to be a small community hospital, and we would not be able to celebrate some of the accomplishments and offer many of the services we do without our mutually beneficial and friendly relationships with other organizations. We have begun collaboratively offering healthcare services in the community of Ashton along with Katherine Shaw Bethea (KSB) Hospital in Dixon. In conjunction with KSB, we now see patients in the same clinic on alternating days. This has allowed both organizations to eliminate some costs while offering the same level of service as previously provided.

our continued relationship with Midwest orthopaedic Institute (MoI) in Sycamore has given both organizations the ability to heal and rehabilitate numerous orthopedic patients. The installation of a new Magnetic Resonance Imaging (MRI) machine at RCH provided by MoI further compliments the wide range of imaging equipment already present at RCH.

Also within the last year we developed a strategic plan focusing on patient service, growth opportunities and being a place employees want to work. In addition to being one of the larger employers in Rochelle with the vast majority of our employees being Rochelle residents, we take great pride in the number of RCH employees residing outside our service area electing to drive a little farther to work here.

You will often hear us mention our commitment to Rochelle and our primary service area, and we really mean it. We want you to understand every action we take is to benefit you, our customers. We feel we are doing great things at RCH and want to give you every opportunity to experience them when you need healthcare services. Please give us the opportunity to show you. We will gladly compare our patient satisfaction survey results with any organization.

Sincerely,

Mark J. Batty noah Carmichael Chief Executive Officer Chairman, Board of TrusteesRochelle Community Hospital Rochelle Community Hospital Association

Every employee that I have met is totally dedicated to the organization and to this community. I choose to drive 50 miles (one way) to work at RCH because I love my job and the people I work with!! Both of those make it worth every mile.– Lucinda Zoeller, Nurse Practitioner

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o U R A D M I n I S T R AT I o n

Board of Trustees 2012-2013 Left to right: Paul chadwick, Ex-officio; marlin cluts, Secretary; chrisie La Fleur, Auxiliary President; Jason Popp, m.D., Chief of Medical Staff; mark J. batty, Chief Executive Officer; Noah carmichael, Chairman; christine gorman, m.D., Chief of Staff Elect; H.W. Wetzel, Jr.; Sam graber; Robert Aubry, Treasurer; and bob Withrow, Vice Chairman.

Administration 2012-2013 Left to right: Lori gutierrez, Chief Financial Officer; Karen tracy, Vice President of Administration; David Schuetz, Chief Ancillary Officer; Jennifer montgomery, Chief Nursing Officer; and mark J. batty, Chief Executive Officer.

I enjoy the small community and family-centered atmosphere. We all take care of one another here! There isn’t anywhere else I want to be!– Jennifer Montgomery, Administration

RCH Annual Report, May 1, 2012 - April 30, 2013

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I enjoy the small community and family-centered atmosphere. We all take care of one another here! There isn’t anywhere else I want to be!– Jennifer Montgomery, Administration

Auxiliary Board 2013-2014 Left to right: Kathleen Lutz, Membership; Jane Quitno, Recording Secretary; chris Willis, Ex-officio; Jenifer Sparrow, Vice President; chrisie La Fleur, President; Linda Ohlinger, Publicity; gayle Fader, School Tours; Janice Aubry, Corresponding Secretary; Pat Renner, Treasurer; and Linda Kenney, Gift Shoppe Manager. Absent: Renelle carmichael, Talent Dollar; carol elliott, Volunteer Coordinator; Sue Felker, Tree of Life Memorials; esther Prabhakar, Healthcare Advocacy; and t.J. Yordy, Tree of Life Memorials.

Foundation Board 2012-2013 Left to right: Richard Ohlinger, Secretary; clyde gelderloos; mark J. batty, Chief Executive Officer; Rick Reed, Treasurer; Dr. Surjit thiara, Board President; Reed Harris; Robert Johns; and H.W. Wetzel, Jr., Hospital Board appointed.Absent: carol elliott, Vice President; Kathy Hollonbeck; t.J. Yordy, Auxiliary Board appointed.

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Dear Fellow Citizens and Friends,

It has been my privilege to serve as the Chief of the Medical Staff this last year. During this time I have been witness to both celebration and challenge. At the forefront of celebration was our hospital’s 100th anniversary, which showcased Rochelle’s medical community. on hand were hospital administrators, employees, local physicians, nurse practitioners and also representatives from Rochelle’s police and fire departments. This event stood as a reminder that the best healthcare starts with a great community team. I thank everyone who was involved. This year also brought with it new challenges. Rochelle has seen the construction of two clinics from neighboring competitors. While these outside healthcare facilities would like to take patients away from Rochelle, they will be met with challenges of their own. Recent regional satisfaction surveys show that RCH continues to be the clear leader in markers of patient care. our health system is one of the largest employers in Rochelle, and it is the people of Rochelle that set us above the rest. We also celebrate our continued relationship with Midwest orthopaedic Institute. This partnership has added a broad range of orthopaedic services to Rochelle, including surgical and rehabilitation care. Recently, we added a state-of-the-art MRI scanner to the hospital site, giving us advanced imaging services for the community on a daily basis. While the conversion to an Electronic Medical Record (EMR) system at our hospital and physician offices began as a significant challenge, our healthcare staff was up to the task. Together we have made great use of this tool, enhancing both patient healing and safety. our hospital, along with its supporting community team, will continue to push forward to be your provider of choice when it comes to excellence in healthcare. Thank you for making us a part of your lives.

Jason C. Popp, M.D.Chief of Medical Staff

Jason c. Popp, m.D. Chief of

Medical Staff

I chose to work at RCH because they provide a much needed service to my community.– Sarah Chisamore, Radiology

RCH promotes employee education and exceeds standards of care.– Angela Villarreal, Rochelle Medical Group

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RCH Annual Report, May 1, 2012 - April 30, 2013

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Diana e. Alanis, m.D. theresa v. elises, m.D.

christine m. gorman, m.D. Michael J. Monfils, M.D.

basith m. Osmani, m.D. Pitamber Persaud, m.D.

Jason c. Popp, m.D. Surjit S. thiara, m.D. Nancy S. Williams, m.D.

Active Medical Staff

I chose to work at RCH because they provide a much needed service to my community.– Sarah Chisamore, Radiology

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Auxiliary Memorial Funds

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RCH Annual Report, May 1, 2012 - April 30, 2013

o U R A U x I L I A RYAll proceeds from the Auxiliary’s Gift Shoppe and money raised from our fundraisers aid RCH in providing the highest level of service to patients and staff, as well as members of the community. The Auxiliary’s member-ship is comprised of approximately 200 women and men, of whom 43 are lifetime members. Dues are $10 for an annual membership and $150 for a lifetime membership. Volunteers devoted more than 4,800 hours to staff the Auxiliary’s Gift Shoppe and the Hospital Lab receptionist desk. In addition, they spent countless hours in conducting fundraisers, using their talents to create products for the annual Holiday Bazaar and Gift Shoppe, as well as leading the Happy Hospital Tours.

The Illinois Hospital Association (IHA) is actively supported by the RCH Auxiliary. Representatives of the Auxiliary attended IHA workshops,

donated a silent auction item for a retreat and contributed to the CoV Scholarship Fund. The Auxiliary was one of 26 recipients of the coveted “Hospital Constituency on Volunteers (CoV) Health Care Advocacy Award.”

Annual events for members included the Volunteer/Scholarship Brunch in the spring and a Holiday Tea in December.

Members also passed out treats to the hospital staff on Hospital Appreciation Day in February.

Donations:The Auxiliary donated $15,845 to the hospital for the purchase of a vein viewer vision imaging System. Fundraising proceeds contributed $10,000, and Gift Shoppe profits contributed $5,845. Six $1,000 scholarships were awarded to individuals who are pursuing careers in the medical field at the Auxiliary’s annual Volunteer/Scholarship Brunch.

involvement in the community:Happy Hospital tours were conducted by the Auxiliary members for 242third-grade students from eight area schools. Members of the Auxiliaryparticipated in the “Hospital Hustle,” a 5K walk/run, as well as the Lincoln Highway Heritage Festival parade. The Auxiliary donated abasket for the silent auction at the christmas tree Festival at city Hall.

I appreciate all the hours, money and wonderful talents donated by the dedicated members of the Auxiliary. The volunteers make a tremendous contribution to enrich the hospital and the community.

Christene Willis - President, RCH Auxiliary

Fundraiser proceeds: Derby Day Celebration: $4,797.50Fall and Spring Bake Sales: $2,067.17Quilt Raffle: $1,095.00Holiday Bazaar: $3,178.00Spring Garage Sale: $1,046.00

christene Willis President, RCH Auxiliary

The purpose of the Auxiliary Memorial Fund is to oversee any monetary gifts or memorials donated to the Rochelle Community Hospital Auxiliary for the good of Rochelle Community Hospital.

Designated monetary gifts or memorials this year included a phlebotomy cart for the RCH Lab: $791. The Auxiliary also purchased an air bed cushion and compressor pump system for extended patient care: $1,490. The air mattress system is used on the Medical/Surgical floor for general admissions that may require a stay needing special care longer than three days.

Memorial donations were received for the following: Scot Sparks, elizabeth Trowbridge, Violet Akey, Harriet Gocken, Florence Haas, Joseph Galloway, Mary Koritz and Robert Felker. The “Tree of Life” portrays a lasting memorial to the friends of RCH. each leaf symbolizes a gift of $1,000 or more. The stones at the base of the “Tree of Life” symbolize gifts of $2,500-$5,000 or more.

Tree LifeThe of

tree of Life Leaves gifts of $1,000-$2,499Joseph Galloway Mildred Lane Dr. Dinesh C. Pandya

We wish to thank the families and friends of Rochelle community Hospital for their generous donations.

Sue Felker, Yvonne Colville and T.J. Yordy, Co-Chairs RCH Auxiliary Memorial Fund

tree of Life Stones gifts of $2,500-$5,000 or moreScot Sparks

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H e A LT H o F T H I S C o M M U n I T Y C o M M I T T e D T o T H e

I n PAT I e n T S TAT I S T I C SAdmissions 628Patient Days 1,885Average Length of Stay (days) 3.0

D e PA R T M e n T S TAT I S T I C Semergency Room Visits 8,381Radiology Procedures 16,294Surgeries Performed 1,240Rehabilitation/Physical Therapy 27,018Cardiac Rehabilitation 726Multi-Specialty Center 5,078Urgent Care 2,051Laboratory Tests 85,203Respiratory Therapy Procedures 5,888outpatient Registrations 42,801

We spent $29.9 million in fiscal year 2013. Here is a breakdown:Contracts for professional services: $3.4 million

Purchased services: $2.9 million

Medical equipment, pharmaceuticals and supplies: $3.6 million

Provision for bad debt: $2.5 million

Depreciation: $2.3 million

Utilities and maintenance: $1.7 million

Other: $880,000

Salaries, wages and employee benefits: $12.6 million

Hospital income exceeded expenses in the fiscal year 2013. Net revenue was $34 million, which reflects a $4.1 million operating margin. This includes a $2.9 million incentive payment received for the hospital’s implementation of the patient electronic medical record.

R e V e n U e B Y PAY o R

Medicaid Medicare

Self-Pay Insurance

6%8%

8%

12%11%

42%

10%

3%

48%

33%13%

6%

LAST YeAR, We ABSoRBeD:$1.5 million in costs to care for patients who could not pay.$4.7 million in services not fully reimbursed by government programs.

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o U R F o U n D AT I o n

carol m. elliott Foundation

Board President

each year the RCH Foundation raises money in support of the hospital. 2012 funds were used for the new state-of-the-art Toshiba Prime 160 Slice CT Scanner. Our hospital was the first in the nation to have the 160 Slice CT Scanner up and running. The RCH Foundation holds multiple fundraising events throughout the year. The first event is the Hospital Hustle 5K which was held on June 2, 2012. The course runs from Atwood Park, through the Rochelle Township High School Campus, then turns around to finish where it began. emily Anaya (Foundation and Community events Coordinator) was assisted by Katie Haas (Administrative Assistant) and Janet Stewart (Marketing and Public Relations) along with many RCH staff as volunteers. The Rochelle Police Department helped to ensure our participants’ safety when crossing Flagg Road. The event accommodated 224 registered participants as well as several sponsors… leading to an increase in net profits of $7,216.18.

on August 6, 2012, the 12th Annual Foundation Golf outing was held at the Rochelle Country Club. The planning team featured Robert Johns (Senior Vice President of Administration and executive Director of the Foundation), emily Anaya and Janet Stewart. Following a tasty lunch, 140 golfers took to the course for a great day of fun and golfing. The day was finished with an elegant dinner and presentation of sponsors and prizes. The total funds raised were $29,548.84 which was a steady increase from last year’s event.

The Second Annual “Get Your Pink on” event was held on Monday, october 1, 2012. RCH worked with xpressions Hair Salon on this kickoff event for Breast Cancer Awareness month. The event featured pink feather hair extensions and pink hair dye for $15. After the kickoff, xpressions continued the support for the entire month of october. Del Monte Foods was another supporter and raised money internally through different events. Between both groups, we were able to raise close to $3,000 toward Breast Cancer education materials for the community.

The Year end Appeal letter was mailed to about 7,000 residences. The letter is sent each year to ask the community members in the RCH service area for donations in support of the Foundation’s fundraising efforts for the year. The Foundation was able to secure $19,000, which is almost double what was donated in 2011. The final event for the Foundation is the Annual Love Light and Tree Lighting. This event was held on Thursday, December 6, 2012. Lights were available for purchase with names of loved ones printed on the bulbs and displayed on the Love Light Tree located in the hospital’s lobby. This event allowed for an increase in funds; the Love Lights raised $640.

To show appreciation and thanks to the donors from the previous year, the RCH Foundation hosts a Legacy Society Reception. The reception was held on Thursday, november 15, 2012, at Holcomb State Bank. There were 55 donors in attendance. Heavy appetizers, drinks and a saxophone player helped set the ambiance of the evening.

The Foundation truly appreciates the community’s support and looks forward to another successful year.

Carol M. elliottFoundation Board President

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RCH Annual Report, January - December 2012

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FoUnDATIon DonoRSC A L e n D A R Y e A R 2 0 1 2

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Diamond: $1,001 or greaterAnytime Fitness RochelleMark BattyBob & Carol ElliottFirst National BankClyde & Nancy GelderloosBob & Jeri JohnsMidwest Orthopaedic InstituteNEBO/Passport HealthOSF Saint Anthony Medical CenterDr. Dinesh PandyaThe Pension Specialists, Ltd.Mrs. Cheryl Sparks in Memory of Scot Sparks Ruby: $501 -$1,000Brian Thomas PhotographyComfort Inn & SuitesInVironments KishHealth SystemMax IT HealthcareMechanical IncorporatedMedical Outsourcing SolutionsBill & Sue MesserRuth MoellerQuery Insurance AgencyRochelle Community HospitalRockford Anesthesiologists Associated, LLCThe Samuels Group, Inc.SwedishAmerican Health SystemWilliams-Manny, Inc. emerald: $101-$500Allied Business AccountsAmerinetAnderson Plumbing & HeatingBob & Jan AubryBEE DesignsBlue Cross Blue ShieldBlue Parts, Inc.Mr. Steven ButzCamelot RadiologyCarpet Land USA, Inc. RockfordCastle BankCity of RochelleCliftonLarsonAllen & Ward, Murray, Pace & JohnsonMarlin & Catherine ClutsCulver’s of RochelleDr. Juanito & Elaine Delfinado

Mr. Dave DiamondFastCareFearer, Nye & ChadwickFehr-Graham & AssociatesFormFastMr. Sam GraberRonald & Leota HansenReed & Laurie HarrisH-O-H ChemicalsHolcomb State BankHoliday Inn ExpressMrs. Kathleen HollonbeckHub Printing IncIntegrated HealthCare Large Car RebuildersLarson & DarbyLincoln State BankJanet LodicoLong View Consulting, LLCDave & Mary Anne LouisDale & Wanda MacklinMalta Family DentalMaplehurst Farms, Inc.Jim & Merilyn MayMcDaniels HealthCare MarketingMercy Ambulance ServicesMoore’s Hardware & RentalWayne & Wynetta MyrothNippon SharyoLance & Lori NoggleOgle County LifeOSF Saint Francis, Inc.Norma J. PetersPetro Travel PlazaPrincipal FinancialDr. Jason PoppDwayne & Doris QueryRalphie & LuLu’sJeff & Shirley Reif Reinhart LawRochelle Municipal UtilitiesRochelle Disposal ServiceRochelle News-LeaderRochelle Printing CompanyRochelle Rehab & Health Care CenterRockford Health SystemRockford Mercantile AgencyRock River Valley Blood CenterRyder Systems, Inc.SBM Business Equipment CenterDavid & Marsha Schuetz

Susan SevedgeState Representative Bob PritchardStillman BankTechnicut Custom EngravingTee Jay Service Automatic DoorsDr. Surjit ThiaraBrent & Karen TracyLois TurkingtonUnion PacificWalter Wayne Development, LLC.Walters Accounting Inc. In Memory of George & Ala Marie WaltersDr. Scott & Cheryl WilsonZip’s Autobody Sapphire: $1.00-$100Rhys & Tina AbbasiThe Ackland FamilyAngie AgnosRoger AlhensdorfNic and Emily AnayaLinnae AndersonScott AntoineAlice ArjesDianna BachmanMr. & Mrs. Wayne BakerBlayne G. BakkenBarbara BarthaCatie BeguinMr. & Mrs. Dennis BergJoyce & Gene BialasLarry BlumeyerKelsey BonacquistiTimothy BowermanJohn & Brianne BradleyKarla BrownNancy BrownShirley J. BrownJami BrunsBrix BryersLaura M. BungerMr. & Mrs. Paul BuschingBT CarmichaelDaniel CarmichaelLyn CarmichaelMr. & Mrs. Larry CaseyCasey’s General StoreJulio CastillasArslett CastilloLydia CastroDr. & Mrs. Dean Cater

Bobby ChadwickKarli ChisamoreMrs. Patricia CiganekClayton CorlessDanelle DavisSteve & Jane DeGolierBud & Doris DickeyMr. & Mrs. Carl W. DillingChris & Trisha DonaldsonConnie DoughertyRick DowningSteve DowTrisha DrakeSusan D. DuffyHolli DuthieCrystal DyerButch & Colette EckhardtKendra EglandKenneth & Nancy EsgarSandra EysterFred FallerMike FeltesHolly FinkLes R. FinkbonerMargaret B. FosterSusan FosterBerneice FreyIn Memory of Joseph GallowayThomas GearhartThelma GeskeThe Gibson FamilyLeo & Diane GildeaMichele GlenTina GonnermanGabriel GonzalezMr. Joseph GridleyNorman & Doris GrubenChaz GunnKathleen R. HaasNatasha HacagaJaime HaedtMr. & Mrs. HakansonHeidi HallJoyce HallKyle HallTracey HallMarcus HansenJan HartJerome C. HartwigRyan HatfieldDavid & Cherie HayesAmy Jo Hays

Jan HealJoanne HenryRichard & Beverly HerrmannOlive HickersonEd & Sandy HickeyDon & Margie HiggsMary J. HilandDiane HinderliterMunn HindsLauren HintzscheAshley HoelzerJesse & Shelia HoinessMegan HopwoodLindsay HoyleJulie HuddlestonEllie HynsonJodi JacobsTimothy JacobsKelly JohnsonKim JohnsonLinda JohnsonTara JohnsonMatt & Lynn KalninsJohn KaneyArthur & Marjorie KeastWayne & Rose Anne KerstenDan & Ann KerestesKim KirkolisKyle & Jennifer KissackWendy KissackMarlin Jordal & Kathleen KnutsonBarbara KoehnkeSamantha KrawszykClyda LambKeith & Penny LambThe Lapinski FamilyCodelle LeonardShauna LewisSandy LightnerCraig LittlefieldBillie LongKim & Kevin LouisMarilyn LowenbergKathleen J. LutzSandy MaceClarence & Jean MacTaggartDeborah MaasGwen MarieChristel McCarter-AcklandPatricia McGeeTrese McNinch

Justine MedineMick & Mary Beth MetzgerSusan MetzgerDavid MillerElizabeth MillerTara MimsDiane MonsonDoug & April MooreheadLeanna MooreheadLindsay MooreheadDerek MossholderMarcus MossholderBrandon NauertzKaty O’ReillyJennifer O’RorkeJo Ann OrrDan PalmerZalihta PegeeseShirley PelletierCasey PerezCharles PetermanKayla PetermanJoe & Dawn PetersHolly PhillipsKate PillenCecile M. PlourdeEmily PrattPrescott BrothersBarbara PriceMichael & Lori PriceJanice PrusatorKatie ReedNancy ReedMr. & Mrs. John ReinkeLore ReishDarroll & Bernice RichardsonTracy RichardsonTeresa RickettsAdam RobertsonWanda RobertsonRochelle Park DistrictRock Valley Federal Credit UnionShirley RyanPeter SchumacherBruce SeldalMr. & Mrs. Gary SchabackerJean & Lester SchiszikJeremy SchlacksDr. Marcia SchnorrGinny ShawLeroy & Dorine ShoemakerVelma I. Smith

Jenifer Sparrow Stacey SpiresDeanie SpringmireSandy StainbrookRita StanfaDennis & Janet StewartWilliam & Joanne StoreyMallory StreitPrem SudSullivan’s FoodsNeil & Marianne Swanson Glen & Audrey TaylorTerry TempleDayne ThomasEmily ThomasJack & Sharen ThompsonEllen ThysMary Ellen TracyJeanie TuckerTurnroth Sign Co., Inc.Roy TylkowskiBruce & Kathy VickreyDon & Tootie VogelerPam Needham-VolkertWalmartDavid & Dawn WaltripJoanne & Jerry WatersDale WellsMichael WellsChristine WengelewskiGary WessonClarice WhaleyDonna WhaleyDavid & Dawn WaltripAnthony WheelerLayla WheelerKyle WhiteLynsey WhittenbergWill WidickTed & Vonnie WilkinsonChris WillisJenni WinterlandJim & Karen WinterlandMelody WorthingtonTJ YordyGary YorkMr. Tom Zhe

I enjoy doing work that has real value, I like being a small part of something that is bigger than me.– Wanda Robertson, Housekeeping

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RCH noW oFFeRS An on-SITe MRIIn addition to bringing some of the best orthopaedic specialists (Midwest orthopaedic Institute) in Illinois, renovating the Rehab Department and expanding our services, RCH and MoI took it a step further by delivering on-site MRI imaging five days a week.

MoRe PRooF RCH is now a Top 100 Hospital. Rochelle Community Hospital is one of only five in Illinois to be recognized as a Healthstrong™ hospital – one of the Top 100 critical access hospitals in the nation! The Hospital Strength Index™, a national ratings and analytics program developed by iVantage Health Analytics, ranks all 4,400+ U.S. general acute care hospitals, including 1,300+ critical access hospitals. The index is based on eight performance categories measuring 56 different performance metrics. RCH is one of 51 critical access hospitals in Illinois.

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DR. PRATHIPATI JoInS THe ACTIVe MeDICAL STAFFRCH welcomed Dr. Sushmita Prathipati, a Board certified primary care physician, to its medical staff. With an emphasis on total family care, she offers a full range of healthcare from preventive to emergent, focusing on keeping the whole family healthy from children to adults. Dr. Theresa elises helped to ensure a smooth transition for patients by working closely with Dr. Prathipati until she began seeing patients on her own at Rochelle Medical Group, LLC.

T o P - R A n K I n G PAT I e n T S AT I S FA C T I o n

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has been meeting the community’s

healthcare needs for the past 100 years.

Rochelle Community Hospital…

is recognized as one of the Top 49 Cleanest Hospitals

in the nation.

ranks in 91% for employee satisfaction.

is recognized as one of the Top 100

Critical Access Hospitals in the

nation and one of the Top Five in Illinois.

is recognized as one of the nation’s Top 57 Hospitals for

the quality of physician communication.

100 YeARS oF HeALTHCARe…RCH held its Centennial Celebration on July 20, 2013. The community event featured a petting zoo and face painting, bike checkup with a drawing for a free bike, kids’ toy checkup with certificate of good health, the MEGA Body™ inflatable interactive medical exhibit, self-guided tours, an opportunity to meet RCH providers, Lifeline helicopter, drawings and gifts, as well as refreshments by Cliff’s Donuts and More. We had great support with more than 900 in attendance.

ASHTon CLInICS CoMBIne eFFoRTSThe Family HealthCare Center in Ashton was renamed Ashton Family Health Center effective June 17, 2013. The new name is the result of RCH and Katherine Shaw Bethea (KSB) Hospital working collaboratively to offer primary healthcare from one location at 320 north First Street for the Ashton community.

on July 20, 2013, Rochelle Community Hospital celebrated its 100th year of offering healthcare services to Rochelle and the surrounding communities. A variety of activities were planned for the day. It is with great pleasure that we have been able to serve residents and provide the needed healthcare services for our primary market. We continually strive to be the provider of choice and make every effort to exceed our community’s expectations. We are proud of what we have accomplished, as well as the positive patient satisfaction results we have achieved.

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HoSPITAL FACTS• RCH is the third largest employer in the City of Rochelle

with 258 employees. • Two of our employees, Audrey Brink and Doris Dickey,

have a combined total of 100 years of service to our hospital – their only employer.

• RCH remains in the top percentile for patient satisfaction in comparison to nine area hospitals – see medicare.gov/hospitalcompare

• We remain one of the most technologically advanced hospitals in the area, being the first hospital in the nation with a Toshiba 160-slice CT Scanner.

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C E L E B R A T I N G

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JANUARY Janelle Hulstedt, F.N.P.

Family HealthCare Center/Ashton

SePtembeR Jennifer Foltz, R.N. House Supervisor

OctObeR Penny Lamb

Information Services Technician

NOvembeR christina Fisher Health Unit Clerk

Medical/Surgical Floor

DecembeR Kelly morris

Case Management Coordinator

JULY Scott Stewart Information ServicesManager

AUgUSt christene Willis Patient Access Coordinator

JUNe the Dietary Department

Front Row, l to r: Pam Beach,

Merry Mathis, Laura Fowler and

Denise Rees

Back Row, l to r: Morgan Jobe, Scott Glavac,

Jacob Terry and Debbie Clark, Manager

mAY Lesa Kelly

Maintenance

FebRUARY bryce Oltman Maintenance

mARcH Katie Fuller, c.N.A.

Medical/Surgical

APRiL Katie Haas*

Administrative Assistant

ReCoGnIzInG exCeLLenCeCongratulations to our 2012 High Performers! nominees must consistently display positive customer service both internally with co-workers and externally with patients and visitors. nominations are reviewed by the employer of Choice team. The High Performer of the Month receives a premium parking spot marked with his/her name and recognition in the employee newsletter and other media. Administration selects the High Performer of the Year and the employee is recognized for their daily contributions to the organiza-tion and rewarded with a personalized plaque and monetary gift.

*congratulations to Katie Haas who was selected as Rochelle community Hospital’s 2012 High Performer of the Year!