2012-11 Somewhere Beyond The Cloud...
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SALESFORCE.COM AND THE SOCIAL ENTERPRISE Somewhere beyond the clouds, the social business rainbow !
description
BYOD - Bring your Own Dreams ! Présentation de salesforce.com par Yves Leblond de iKe Consulting à la Conference ADBS du 15/11/2012
Transcript of 2012-11 Somewhere Beyond The Cloud...
SALESFORCE.COMAND THE SOCIAL ENTERPRISE
Somewhere beyond the clouds, the social business rainbow !
Coming from «traditional» IT
Managed increasingly complex projectsfrom very small projects
to projects involving 20 consultants over many years
«There is something wrong...»even using agile project management
Deliver and Satisfy users needs
salesforce.com and force.com since 2008
An IT consulting company in Luxembourg
30 employeescreated in 2008
Our Vision :
«We believe that in a fast moving world where IT will be a shared commodity, companies need specialized talents and solutions ready to add value to the business.»
DIGITAL DISRUPTION
«Platforms make this possible»
This fundamental issue is that the new platform providers, such as Apple, Amazon EC2, Salesforce.com, are making it way faster and cheaper for new entrants to be disruptors and for them to get new ideas to market.
Business is Social
Created 13 years ago :
•a CRM Software•based on subscription•multitenant architecture (scalability)
Now :
•an enterprise platform•1st cloud company to reach 3 B$ revenue•2 years in a row best innovators (Forbes)•Fastest growing software company (in the 10 bigests)•110000 clients, 400mio transaction per day
Platform features
Just use it !
Adapt to a large palette of situation and contexts
Adapt to device,Think Contextual features not Application
IT projects don’t exist,only Business Improvement Projects exist
Create an Unified Version of the Enterprise
System integration, merge and acquisition, heterogeneous systems,
From IT to Digital Experience
Chief Digital Officier or the «New CIO Officer»Business experience is not an IT subject
IT WorldTraditional Systems and
Legacy
Digital World
Social Networks, Mobile devices, Internet of things
Evolutive platform at the core
Cloud computingConnectivity, Agility & Flexibility
Cloud trends& IT world
THE EMERGENCE OF THE ‘ENGAGEMENT’ SYSTEMS
FROM SOFTWARE TO CONTEXTUAL FEATURES
THE CIO ROLE EVOLUTION
«Pourquoi les DSI peinent à favoriser l’adoption du cloud ? Parce qu’ils
n’acceptent pas que les directions métiers l’aient déjà adopté.»
«Conseiller» constitue le maître mot.Il ne s’agit plus d’interdire ou d'exiger. Cette
époque est révolue. Les DSI devraient intervenir de manière intelligente dans le choix des métiers en
termes de fournisseurs de cloud, plutôt que d'essayer de valider ou d’interdire son adoption.
THE DEATH OF THE IT MIDDLE-MAN
The SF project
Coordination with other enterprise evolutions Customer experience designSocial enterprise adoption
Social network, Mobile, Web presence
Agile and Iterative approach
e.g. 6 weeks ‘Business
Improvement Steps’
Bring Business Data in !Integrate and/or Import
Let user play with their data :Business users own the data, data is not an asset of the IT teams
Design the vision
Traditional, on site
first users active
project team
project length (first part)
infrastructure set up
Traditional, On premise
custom implementation/development
change requests, evolutions
administration, monitoring
infrastructure cost (maintenance...)
project agility - budget flexibility
user satisfaction
Time and effort spent on business targets, not on technology80%
20% 20%
80%
Traditional, on site
What will beyour business model in 5
years ?
What will beyour business model in 5
years ?
http://www.ike-consulting.com
ike_consulting
http://www.salesforce.com
salesforce
small_talks tabriiz : IT & cloud
schmptr : Innovation & Disruption
http://www.linkedin.com/in/yleblond http://www.tabriiz.com
