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2012-07-02 Presentation Eurobarometer 388.pdf
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Transcript of 2012-07-02 Presentation Eurobarometer 388.pdf
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Special Eurobarometer 388
RAIL COMPETITION
Stakeholder Meeting of the Impact Assessmenton the legislative proposals
on the opening of domestic passenger railmarkets and access to
infrastructure and their preparatory study
Tuesday the 29th of May 2012
Survey requested by Directorate-General for Mobility and Transport (DG MOVE) and co-ordinated by
Directorate-General for Communication (DG COMM Research and Speechwriting Unit).
Special Eurobarometer 388 / Wave EB77.2 TNS Opinion & Social
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A. METHODOLOGY
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A. METHODOLOGY
o Survey conducted face-to-face in the respondents home
o Fieldwork: 10th of March to 25th of March 2012
o Population: representative sample of population 15+
o Coverage: 25 Member States of the European Union (EU27 except
Cyprus and Malta)
o Number of interviews: 25.591 (around 1000 per country)
o Presentation of a total average of the 25 Member States weighted
according to the size of the population in each country.
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B. KEY FINDINGS
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B. KEY FINDINGS
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CURRENT USE OF TRAIN: 55% of the respondents already used national
or regional train. 10% of the respondents use national or regional train atleast several times per month.
SATISFACTION WITH THE CURRENT RAILWAY SYSTEM: More than 6
regular and occasional users out of 10 are satisfied with national and
regional train (63% and 66%).
SUPPORT FOR OPENING THE RAIL SYSTEM TO COMPETITION: More
than 7 respondents out of 10 are in favour of opening the national and
regional rail system to competition (71%). There is no difference between
regular, occasional and non-users of national or regional trains in terms of
level of support.NO CLEAR CORRELATION BETWEEN DISSATISFACTION WITH THE
RAILWAY SYSTEM AND THE SUPPORT FOR OPENING THE
COMPETITION
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C. SCOPE OF THE SURVEY
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1.THE CURRENT USE OF TRAIN IN THE
EU
2.ATTITUDES TOWARDS THE OPENING
OF RAILWAY COMPETITION IN THE EU
3.THE DESIRED EFFECT OF THEOPENING OF RAILWAY COMPETITION
IN THE EU
C. SCOPE OF THE SURVEY
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1. THE CURRENT USE OF TRAININ THE EU
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1.1 One respondent out of ten travels by national or regional trains
at least several times per month
QC1 How often do you travel by in (OUR COUNTRY) ?
Base: Average (25 Member States)
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1.2 The frequent use of national or regional trains is more likely to
be concentrated in countries that are at the center of Europe
QC1 How often do you travel by in (OUR COUNTRY) ? National or regional trains
Base: Average (25 Member States)
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QC2. Why do you use national or regional trains most often ?
1.4 Leisure trips is the main reason for using national or regional
trains in all countries surveyed
Base: Respondents whotravel by national orregional train (n=14064)
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QC2. Why do you use national or regional trains most often ?
1.5 Going to work/ class is the main reason for the respondents
who use national or regional trains at least once a week
Base: Respondents who travel by national or regional train(n=14064)
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Going to work\ to
classBusiness trips Leisure trips
Other
(SPONTANEOUS)Don't know
TOTAL 10% 10% 70% 8% 2%
At least once a week 49% 17% 26% 6% 2%
Several times month/ Year 9% 12% 72% 6% 1%
Once a year/ Less/ Never 4% 6% 78% 9% 3%
National or regional trains
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QC3. What would make you more likely to travel by train ?
1.6 Lower prices is the main reason that could encourage
Europeans using the train
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QC4. Overall, how satisfied are you with the national and regional rail system in (OUR COUNTRY) ?
1.7 A relative majority of respondents are satisfied with their
national and regional rail system
Base: Average (25 Member States)
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Total not satisfied : 36% Total satisfied : 46%
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QC4. Overall, how satisfied are you with the national and regional rail system in (OUR COUNTRY) ?
1.8 Western and Northern countries are more satisfied with their
national and regional rail system
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QC4. Overall, how satisfied are you with the national and regional rail system in (OUR COUNTRY) ?
1.9 More than 6 regular and occasional users out of 10 are satisfied
with the national and regional rail system in their country
Base: Average (25 Member States)
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Total 'Satisfied' Total 'Not satisfied' Don't know
TOTAL 46% 36% 18%
At least once a week 63% 36% 1%
Several times month/ Year 66% 33% 1%
Once a year/ Less/ Never 38% 37% 25%
National or regional trains
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2. ATTITUDES TOWARDS THE OPENINGOF RAILWAY COMPETITION IN THE EU
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QC5. In general, do you support or oppose opening the national and regional rail system in (OURCOUNTRY) to competition provided that all operators must meet the same safety standards ?
2.1 More than seven in ten Europeans support the opening of the
railway competition in the EU
Base: Average (25 Member States) 18
Total oppose : 21% Total support : 71%
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QC5. In general, do you support or oppose opening the national and regional rail system in (OUR
COUNTRY) to competition provided that all operators must meet the same safety standards ?
2.2 A majority of respondents support opening the national and
regional rail system in all countries except in the Netherlands
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QC5. In general, do you support or oppose opening the national and regional rail system in (OURCOUNTRY) to competition provided that all operators must meet the same safety standards ?
2.3 No clear correlation between dissatisfaction with the railway
system and the support for opening the competition
QC4. Overall, how satisfied are you with the national and regional rail system in (OUR COUNTRY) ?
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QC5. In general, do you support or oppose opening the national and regional rail system in (OUR
COUNTRY) to competition provided that all operators must meet the same safety standards ?
2.4 There is no difference between regular, occasional and non-
users of national or regional trains in terms of level of support
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Total 'Support' Total 'Opposed' Don't know
TOTAL 71% 21% 8%
At least once a week 71% 26% 3%
Several times month/ Year 74% 23% 3%
Once a year/ Less/ Never 71% 19% 10%
National or regional trains
Base: Average (25 Member States)
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QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) willhave on ?
2.5 Overall, the opening of the railway competition is expected to
have a positive influence on all aspects tested
Base: Average (25 Member States) 22
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QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) will haveon ?
Ticket prices
2.6 In each country, more than half of the respondents think that
it will have a positive influence on the ticket prices
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QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) will haveon ?
Ticket prices
2.7 Regular users are more likely to think that more competition
will have a negative impact on ticket prices
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Base: Average (25 Member States)
Total 'A positive
influence'
Total 'A negative
influence'
No influence
(SPONTANEOUS)Don't know
TOTAL 72% 15% 6% 7%
At least once a week 69% 24% 3% 4%
Several times month/ Year 72% 17% 7% 4%
Once a year/ Less/ Never 72% 14% 6% 8%
Suburban trains
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QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) willhave on ?
The safety of the railway network
2.8 There are high differences between countries about the
perception on the influence on the safety of the railway network
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QC6. Please tell me if you think that more competition in the rail market in (OUR COUNTRY) will
have on ?
The safety of the railway network
2.9 Regular and occasional users are more likely to think that more
competition will have a negative influence on the safety
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Base: Average (25 Member States)
Total 'A positive
influence'
Total 'A negative
influence'
No influence
(SPONTANEOUS)Don't know
TOTAL 55% 20% 15% 10%
At least once a week 56% 27% 12% 5%
Several times month/ Year 53% 25% 15% 7%
Once a year/ Less/ Never 56% 18% 15% 11%
National or regional trains
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QC7. Do you think that more competition in the rail market will be good or bad for ?
2.10 Nearly 8 respondents out of 10 think that the passengers will
benefit from more competition
Base: Average (24 MemberStates*)
*The question in a different way in the UK 27
Total good : 78%
Total good : 68%
Total good : 55%
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QC7. Do you think that more competition in the rail market will be good or bad for ?
The passengers
2.11 In all the countries, an absolute majority of respondents
think that more competition will be good for the passengers
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QC7. Do you think that more competition in the rail market will be good or bad for ?
The passengers
2.12 Again regular or occasional users are more sceptical than
non-users about the consequences for the passengers
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Total 'Good' Total 'Bad' Don't know
TOTAL 78% 13% 9%
At least once a week 74% 24% 2%
Several times month/ Year 79% 16% 5%
Once a year/ Less/ Never 78% 12% 10%
National or regional trains
Base: Average(24 Member States*)
*The question in a different way in the UK
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QC7. Do you think that more competition in the rail market will be good or bad for ?
Employees of rail transport operators
2.13 There are high differences between countries on the
perceived benefits for the employees of rail transport operators
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l i l l lik l b i l
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QC7. Do you think that more competition in the rail market will be good or bad for ?
Employees of rail transport operators
2.14 Regular or occasional users are also more likely to be sceptical
about the consequences for employees of rail transport
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Total 'Good' Total 'Bad' Don't know
TOTAL 55% 32% 13%
At least once a week 59% 35% 6%
Several times month/ Year 53% 38% 9%
Once a year/ Less/ Never 55% 30% 15%
National or regional trains
Base: Average(24 Member States*)
*The question in a different way in the UK
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QC8. Do you think that public funding of the rail sector will increase, decrease or remain the same ifthere is more competition in the rail market ? Public funding of the rail sector
2.15 More than a third of respondents think that public funding
will decrease in case of more competition in the rail market
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Base: Average(24 Member States*)
*The question in a different way in the UK
2 16 A l ti j it f d t i 14 t i thi k th t
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QC8. Do you think that public funding of the rail sector will increase, decrease or remain the same ifthere is more competition in the rail market ? Public funding of the rail sector
2.16 A relative majority of respondents in 14 countries think that
public funding will decrease if there is more competition
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3. THE DESIRED EFFECT OF THEOPENING COMPETITION IN THE EU
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3 1 7 respondents out of 10 wished that more competition lead to
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QC9. To what extent do you wish that more competition lead to the following effects ?
3.1 7 respondents out of 10 wished that more competition lead to
low cost offers
Base: Average (25 Member States)
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Total Yes : 70%
Total Yes : 43%
3 2 A j it f d t i ll t i i h th t
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QC9. To what extent do you wish that more competition lead to the following effects ?
3.2 A majority of respondents in all countries wish that more
competition lead to low cost offers
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3 3 No significant differences between regular users occasional
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QC9. To what extent do you wish that more competition lead to the following effects ?
3.3 No significant differences between regular users, occasional
users or non-users on the wish for low cost offers
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Total 'Yes' Total 'No' Don't know
TOTAL 70% 21% 9%
At leas t once a week 73% 24% 3%
Several times month/ Year 73% 23% 4%
Once a year/ Less/ Never 69% 20% 11%
Low cost\ "no frills" rail service similar to that provided by some airlines
Suburban trains
Base: Average (25 Member States)
ff
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QC9. To what extent do you wish that more competition lead to the following effects ?
3.4 There are high differences between countries regarding
premium offers
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3.5No clear difference between respondents who use the train mainly
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QC9. To what extent do you wish that more competition lead to the following effects ?
for business trips, going to work/class or leisure trips on the wish
for premium offers
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Total 'Yes' Total 'No' Don't know
TOTAL 43% 47% 10%
Going to work/ To class 43% 54% 3%
Business trips 46% 51% 3%
Leisure trips 42% 52% 6%
A premium offer which would be more expensive but would include additional
services (meals, films, newspapers, etc.)
Reasons to use national or regional train
Base: Average (25 Member States)
3.6 Nearly two-thirds of the respondents wish that more
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QC9. To what extent do you wish that more competition lead to the
following effects ?
3.6 Nearly two thirds of the respondents wish that more
competition lead to more ways of buying tickets
Base: Average (25 Member States)
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Total Yes : 65%Total No : 25%
3 7 An absolute majority of respondents in all countries wish that
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QC9. To what extent do you wish that more competition lead to the following effects ?
3.7 An absolute majority of respondents in all countries wish that
it lead to more ways of buying tickets
41
3 6 Th t f th d t th t it tt t th
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3.6 Three-quarters of the respondents say that it matters to them
to buy tickets and get information through a single point
QC10. Where rail journeys use different rail operators, does it matter or not to you to be ableto buy tickets and get information which covers the whole journey through a single point,compared to these being provided by the different rail operators separately ?
Base: Average (25 Member States)Answer not relevant excluded
(n=23988) 42
Total Yes : 75%Total No : 20%
3 8 The degree of importance for this possibility varies highly
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QC10. Where rail journeys use different rail operators, does it matter or not to you to beable to buy tickets and get information which covers the whole journey through a single
point, compared to these being provided by the different rail operators separately ?
3.8 The degree of importance for this possibility varies highly
between the countries surveyed
Base: Average(25 Member
States) Answer not relevant
excluded