2011 Counseling Service Survey - Mount Holyoke College · 2019-12-20 · Stress management nmlkj...

2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey

1. Have you ever seen a therapist (mental health counselor, psychologist, social worker, etc.) in the past?

2. Are you currently seeing a therapist?

Mental Health Background

No, I have never seen a therapist

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Yes, I have seen a therapist within the past 6 months

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Yes, I have seen a therapist within the past year

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Yes, I have seen a therapist within the past 2 years

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Yes, I have seen a therapist within the past 4 years

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Yes, I have seen a therapist more than 4 years ago

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No

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Yes, at Mount Holyoke

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Yes, as a referral from Mount Holyoke to an offcampus therapist

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Yes, an offcampus therapist

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2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey3. Have you ever struggled with any of the following concerns:

Yes No Not sure

Academic concerns nmlkj nmlkj nmlkj

Anger management nmlkj nmlkj nmlkj

Anxiety nmlkj nmlkj nmlkj

Bipolar illness nmlkj nmlkj nmlkj

Body image concerns nmlkj nmlkj nmlkj

Childhood sexual abuse nmlkj nmlkj nmlkj

Childhood physical abuse nmlkj nmlkj nmlkj

Depression nmlkj nmlkj nmlkj

Drug/alcohol concerns nmlkj nmlkj nmlkj

Eating/food issues nmlkj nmlkj nmlkj

Family problems/conflict nmlkj nmlkj nmlkj

Fears/phobias nmlkj nmlkj nmlkj

Financial concerns nmlkj nmlkj nmlkj

Friendship concerns nmlkj nmlkj nmlkj

Grief/loss nmlkj nmlkj nmlkj

Hopelessness nmlkj nmlkj nmlkj

Identity issue nmlkj nmlkj nmlkj

Learning disability nmlkj nmlkj nmlkj

Panic nmlkj nmlkj nmlkj

Parenting concerns nmlkj nmlkj nmlkj

Physical assault nmlkj nmlkj nmlkj

Physical disability nmlkj nmlkj nmlkj

Romantic relationship concerns nmlkj nmlkj nmlkj

Roommate/other interpersonal concerns

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Self esteem nmlkj nmlkj nmlkj

Self injury nmlkj nmlkj nmlkj

Sexual assault nmlkj nmlkj nmlkj

Sexual identity nmlkj nmlkj nmlkj

Stress management nmlkj nmlkj nmlkj

Suicidality nmlkj nmlkj nmlkj

Trauma nmlkj nmlkj nmlkj

2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey4. Please tell us about any other concerns, not mentioned here, that you have struggled with.

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5. Are you currently taking any prescription medication for anxiety, depression, or other mental health condition(s)?

6. Have you ever been hospitalized for psychiatric reasons?

7. Have you ever thought about committing suicide?

8. Have you ever made any attempts to end your life?

More Mental Health Background

No, I never have

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No, but I have in the past

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Yes, I’ve been taking such medications for less than 6 months

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Yes, I’ve been taking such medications for 6 months to 1 year

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Yes, I’ve been taking such medications for over 1 year

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No

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Yes, within the last 6 months

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Yes, within the last year

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Yes, within the last 4 years

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Yes, more than 4 years ago

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No

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Yes, I’ve thought about committing suicide within the last 6 months

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Yes, I’ve thought about committing suicide within the last year

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Yes, I’ve thought about committing suicide within the last 4 years

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Yes, I’ve thought about committing suicide more than 4 years ago

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No

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Yes, I attempted to end my life within the last 6 months

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Yes, I attempted to end my life within the last year

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Yes, I attempted to end my life within the last 4 years

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Yes, I attempted to end my life more than 4 years ago

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9. Has your experience at MHC been impacted (positively or negatively) by another individual ON campus (friend, teammate, roommate, classmate, etc.) who suffered from psychological or emotional difficulties?

10. Has your experience at MHC been impacted (positively or negatively) by another individual OFF campus (family, nonMHC friend, etc.) who suffered from psychological or emotional difficulties?

11. Do you agree that the following populations at Mount Holyoke are understanding and supportive of psychological and emotional needs of students?

12. Please indicate your level of agreement with the following statements:

Experience on Campus

Strongly agree Agree Disagree Strongly disagree Don’t know

Administration nmlkj nmlkj nmlkj nmlkj nmlkj

Faculty nmlkj nmlkj nmlkj nmlkj nmlkj

Staff nmlkj nmlkj nmlkj nmlkj nmlkj

Students nmlkj nmlkj nmlkj nmlkj nmlkj

Strongly agree Agree Disagree Strongly disagree Don’t know

There are adequate campus resources for students who struggle with psychological and/or emotional problems.

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MHC students suffering from psychological or emotional distress are stigmatized on campus


There is adequate educational information related to psychological and emotional distress provided to students on campus


I know how to help or refer a student suffering from psychological or emotional distress.


Yes

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No

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Not sure

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Yes

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No

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Not sure

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13. Which of the following best describes your behavior when you are distressed or need support:

14. When you are distressed or need support, to whom would you to go for help?

15. If you seek help from someone else (not listed above), who is it?

16. Please tell us about any online support you may have had experience with:

Sources of Support

My first choice for helpVery comfortable going

to for helpComfortable going to

for helpSomewhat comfortable

going to for helpWould not go to for

help

Academic Advisor/Dean nmlkj nmlkj nmlkj nmlkj nmlkj

Athletic Staff nmlkj nmlkj nmlkj nmlkj nmlkj

Professor nmlkj nmlkj nmlkj nmlkj nmlkj

Residence Life Director/Associate/Assistant


Residence Life Student Advisor


Therapist on campus nmlkj nmlkj nmlkj nmlkj nmlkj

Therapist off campus nmlkj nmlkj nmlkj nmlkj nmlkj

Family member nmlkj nmlkj nmlkj nmlkj nmlkj

Peer/friend nmlkj nmlkj nmlkj nmlkj nmlkj

Religious/Spiritual Advisor nmlkj nmlkj nmlkj nmlkj nmlkj

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I do not reach out to anyone

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I have one person I can reach out to

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I have a few people I can reach out to

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I have many people I reach out to

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17. Which of the following best describes your experience with the Counseling Service website?

18. Do you have any suggestions for improving the Counseling Service website?

The Counseling Service Website

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I have not visited the web site

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I found the website very helpful

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I found the website somewhat helpful

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I found the website not very helpful

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I found the website not at all helpful

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19. Please indicate any terms in which you have utilized the Counseling Service: (check all that apply)

Use of the Counseling Service

*

I have never utilized the Counseling Service

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Fall 2008

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Spring 2009

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Fall 2009

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Spring 2010

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Fall 2010

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Spring 2011

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Fall 2011

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I can’t remember

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Other (please specify)

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21. How many individual sessions have you had during your time at Mount Holyoke?

22. Have you ever exceeded the maximum number of individual sessions (8 per year) provided on campus?

Your Experience with the Counseling Service

20. Please tell us what type of contact you have had with the Counseling Service:

Yes No

Emergency oncall, after hours nmlkj nmlkj

Intake/initial appointment only nmlkj nmlkj

Intake and individual session(s) nmlkj nmlkj

Group therapy session(s) nmlkj nmlkj

Emergency triage appointment, during the day nmlkj nmlkj

Training event nmlkj nmlkj

Outreach event (e.g., Counseling Service sponsored talk, movie, program)

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Appointment with psychiatrist Dr. Erik Zimmerman nmlkj nmlkj

Request for referral to an offcampus therapist nmlkj nmlkj

None

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Just one

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1 to 4

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4 to 8

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More than 8

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Numerous sessions over multiple years

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Yes, multiple times

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Yes, just once

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No

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Not sure

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2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey23. Did any of these concerns bring you to the Counseling Service?

Yes No

Academic concerns nmlkj nmlkj

Anger management nmlkj nmlkj

Anxiety nmlkj nmlkj

Bipolar illness nmlkj nmlkj

Body image concerns nmlkj nmlkj

Childhood sexual abuse nmlkj nmlkj

Childhood physical abuse nmlkj nmlkj

Depression nmlkj nmlkj

Drug/alcohol concerns nmlkj nmlkj

Eating/food issues nmlkj nmlkj

Family problems/conflict nmlkj nmlkj

Fears/phobias nmlkj nmlkj

Financial concerns nmlkj nmlkj

Friendship concerns nmlkj nmlkj

Grief/loss nmlkj nmlkj

Hopelessness nmlkj nmlkj

Identity issue nmlkj nmlkj

Learning disability nmlkj nmlkj

Panic nmlkj nmlkj

Parenting concerns nmlkj nmlkj

Physical assault nmlkj nmlkj

Physical disability nmlkj nmlkj

Romantic relationship concerns nmlkj nmlkj

Roommate/other interpersonal concerns nmlkj nmlkj

Self esteem nmlkj nmlkj

Self injury nmlkj nmlkj

Sexual assault nmlkj nmlkj

Sexual identity nmlkj nmlkj

Stress management nmlkj nmlkj

Suicidality nmlkj nmlkj

Trauma nmlkj nmlkj

Other

2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey24. What other concerns, not mentioned here, brought you to the Counseling Service?

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25. Which of the following were important outcomes associated with your experience with the Counseling Service?

26. If your most important outcome was not listed above, what was it?

Assessment of the Counseling Service

Most important outcome

An important outcome

Not an outcome for me

Not applicable

Advice nmlkj nmlkj nmlkj nmlkj

Decrease in self injury nmlkj nmlkj nmlkj nmlkj

Education about symptoms/condition nmlkj nmlkj nmlkj nmlkj

Felt someone understood nmlkj nmlkj nmlkj nmlkj

Help with relationship(s) nmlkj nmlkj nmlkj nmlkj

Help receiving academic support (e.g., extension, withdrawal, referral to Dean’s Office, connecting with Disability Services)

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Helping me to go on medical leave nmlkj nmlkj nmlkj nmlkj

Increased ability to focus on/pursue academics nmlkj nmlkj nmlkj nmlkj

Knowing I am not alone nmlkj nmlkj nmlkj nmlkj

Learning skills/techniques for coping nmlkj nmlkj nmlkj nmlkj

Medication nmlkj nmlkj nmlkj nmlkj

Someone to listen/support I received nmlkj nmlkj nmlkj nmlkj

Symptom reduction nmlkj nmlkj nmlkj nmlkj

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27. Which, if any, of the following aspects of your experience at the Counseling Service caused you concern?

Major concern Slight concern Not a concern

8session limit nmlkj nmlkj nmlkj

Feeling exposed/embarrassed nmlkj nmlkj nmlkj

Lack of fit with therapist nmlkj nmlkj nmlkj

Length of time to wait for an appointment nmlkj nmlkj nmlkj

Symptoms did not remit/improve nmlkj nmlkj nmlkj

Worrying about confidentiality nmlkj nmlkj nmlkj

Other

Other

2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey28. Please elaborate on any of the aspects of concern above or share additional concerns you might have had:

30. Please elaborate on any areas in which you felt as if your therapist was not respectful of your identity:

31. Please rate your overall experience with the Counseling Service:

32. Please indicate how we might improve the Counseling Service:

33. What was the most positive aspect of your experience with the Counseling Service?

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29. Was your therapist respectful of the following aspects of your identity?

Yes No Not sure

Ability status nmlkj nmlkj nmlkj

Age nmlkj nmlkj nmlkj

Gender identity nmlkj nmlkj nmlkj

Race/ethnicity nmlkj nmlkj nmlkj

Religion/spiritual identity nmlkj nmlkj nmlkj

Sexual orientation nmlkj nmlkj nmlkj

Socioeconomic status nmlkj nmlkj nmlkj

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Very satisfied

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Satisfied

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Dissatisfied

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Very dissatisfied

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34. Did you receive a referral for an offcampus therapist or psychiatrist?

Referral

*

No

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Yes

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35. Did you receive the referral for any of the following reasons:

36. Did you follow up and meet with the offcampus therapist?

OffCampus Referrals

Yes No

Therapist suggested it based on the concern(s) that brought me to the Counseling Service. nmlkj nmlkj

Therapist recommended it because expertise related to my concern was not available at the Counseling Service. nmlkj nmlkj

Therapist suggested it because of the Counseling Service session limits nmlkj nmlkj

I requested it because of the concern(s) that brought me to the Counseling Service. nmlkj nmlkj

I requested it because of my desire for expertise not available at the Counseling Service. nmlkj nmlkj

I requested it because I wanted to be seen offcampus. nmlkj nmlkj

I requested it because of the Counseling Service session limits nmlkj nmlkj

I requested it because I was dissatisfied with the Counseling Service/therapist nmlkj nmlkj

*

Yes

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No

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37. Approximately how many times did you meet?

38. How satisfied were you with your overall experience with this therapist?

39. Please use this space to share any additional thoughts you may have about your offcampus counseling experience:

Experience with an OffCampus Therapist

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Very satisfied

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Satisfied

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Dissatisfied

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Very dissatisfied

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Reasons for Not Seeing an OffCampus Therapist

40. How influential were the following in your decision not to see the offcampus therapist referred by the Counseling Service:

Very influentialSomewhat influential

Not a factor

I didn’t have time nmlkj nmlkj nmlkj

I didn’t have transportation nmlkj nmlkj nmlkj

I didn’t want a referral nmlkj nmlkj nmlkj

My insurance didn’t cover the meeting nmlkj nmlkj nmlkj

We couldn’t find a mutually convenient time to meet nmlkj nmlkj nmlkj

I had heard bad things about this therapist nmlkj nmlkj nmlkj

I felt as if my problem was already resolved nmlkj nmlkj nmlkj

I was afraid my parent(s) would find out nmlkj nmlkj nmlkj

Talking to a new therapist seemed too overwhelming/stressful nmlkj nmlkj nmlkj


42. If you needed to in the future, would you seek help at the Counseling Service?

43. Please elaborate on your answer above:

44. Do you have any additional comments you would like to share about the Counseling Service?

No Contact with the Counseling Service

41. Which of the following reasons explains why you have not yet had any contact with the Counseling Service:

Yes No

I haven’t had the need nmlkj nmlkj

I did not know about it nmlkj nmlkj

I only just recently arrived on campus nmlkj nmlkj

Concerns about confidentiality nmlkj nmlkj

Concerns about stigma nmlkj nmlkj

I have a therapist at home nmlkj nmlkj

I have a therapist off campus nmlkj nmlkj

I prefer to talk to family nmlkj nmlkj

I prefer to talk to friends nmlkj nmlkj

I prefer to pray/use faith or religion/spirituality nmlkj nmlkj

I prefer to use other support on campus nmlkj nmlkj

I prefer to use other support off campus nmlkj nmlkj

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Yes

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No

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Maybe

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45. What is your class year at Mount Holyoke?

46. Were you admitted:

47. In what term did you enroll?

48. In what year did you enroll?

49. What is your age?

50. What country or countries are you a citizen of?

More About You

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Class of 2015

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Class of 2014

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Class of 2013

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Class of 2012

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Other

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Early decision

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Regular admission (including wait lists)

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Transfer

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Frances Perkins

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Fall

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Spring

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2011

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2010

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2009

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2008

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2007 or earlier

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2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey51. Which best describes your racial identity? (Please choose all that apply)

52. What can you tell us about how you selfidentify, ethnically?

53. Which best describes your sexual orientation? (Please choose all that apply)

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American Indian or Alaska Native

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Asian

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Biracial

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Black or African American

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Latina/o or Hispanic

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Middle Eastern

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Multiracial

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Native Hawaiian or other Pacific Islander

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White

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Asexual

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Bisexual

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Gay

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Heterosexual

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Lesbian

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Pansexual

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Polysexual

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Unsure

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2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey2011 Counseling Service Survey54. Which best describes your gender? (Please choose all that apply)

Cisgender

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Female

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Male

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Transgender

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55. If you would like to be entered into the drawing for an Apple iPad, please provide your @mtholyoke.edu email address below. Your email address will not be linked to your responses, which will remain anonymous.

Prize Drawing


Thank you for participating in the 2011 Counseling Service Survey. Your responses will help us provide the highest possible service to the Mount Holyoke Community.

Thank You

2011 Counseling Service Survey - Mount Holyoke College · 2019-12-20 · Stress management nmlkj...

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